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This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.
We are looking for a full-time marketing manager to oversee and develop our restaurant brand, Bobo Social. Be responsible for preparing and delivering the annual and monthly marketing (including digital marketing) plans for all sites - incorporating campaigns, menu launches, local marketing, openings, social, digital etc Manage the design and production of marketing materials on time, on spec and to budget Produce clear and timely internal communication (presentations, packs, meeting management and updates) to the operations/executive team and other senior managers Coordinate the evaluation of key campaigns, projects and menu launches Report on digital activity and make recommendations to improve performance and ROI Manage all SEM activity including SEO and PPC Assist on website and CRM (emails, newsletters etc.) Write regular blog posts for our company website Drive customer loyalty through our digital channels Proactively handle any issues that arise Communicate clearly and on a timely manner with the operations/executive team and other senior managers. The job requires you work full time in Ealing Broadway.
Office Administrator based in East Dulwich 9.30am - 5.30 pm Monday to Friday office skills required with administrative experience, need to be organised, to be able to send professional emails.
Project Description: "Looking for an outreach expert to identify and contact potential tour guides with specialized expertise in music, art, culture, and history for a London-based tour company." Skills Required: • Lead generation • Email outreach • Social media messaging • Recruitment experience • Industry-specific research Expected Deliverables: • A list of qualified candidates • Outreach reports • Engagement results Salary is negotiable
- Work closely with the Managing Director to oversee the day -to-day operations of the company. - Manage emails, information, office systems and other communications; answer where possible – highlighting and prioritising those that need MD attention. - Maintain records of Director's contacts. Screen calls, enquiries and requests, and deal with them when appropriate. - Plan and maintain MD's calendar and recurring tasks, arrange appointments, organise and set agendas and action points for all his meetings. - Act as 'follow-up Manager' across the team to ensure that a wide range of agreed actions are being executed. - This role will involve assisting in strategic planning, managing staff, and ensuring that business goals are met.
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
Job description We are looking for a resilient and well groomed Business Development Executive to contribute to the growth of our company in the UK and UAE. Responsible for finding and retaining clients, encouraging exiting clients to purchase added services. The ideal candidate should have prior UAE/Middle East experience. The role is based in London, UK. Responsibilities - Bring New clients under the approach and philosophy of the company. - Use available marketing tools, calls, emails, social media and in person meeting to convince and build potential clientele pipeline. - Develop and Maintain Relationship with new and existing clients. - Arrange and conduct meeting, close assignments and get delivery from operation team. - Negotiating with clients to secure the most attractive prices and crafting business proposals. - Attend networking events to develop relationship and create brand awareness. - Excellent written and verbal communication. - Well groomed, professional look and attire. - Work closely with Accounting and Audit Team. Requirements: - Ability to identify pain points and suggest suitable solution or services to convince a potential client. - Must have Middle East experience and UK Business environment experience with no restriction on visa/transfer. - Self Driven and understanding of Accounting & Tax firm. Qualifications - Bachelor Degree in Accounting with 2 plus year of relevant experience. - Sales and marketing skills. - Local candidates in the UK will be preferred if the skills set matches with requirement.
Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Welcome To Afrikana Holloway🥩🚀 We are excited to announce the launch of Afrikana Holloway, a new, vibrant African fusion restaurant opening this month. We are seeking passionate and talented individuals to join our team and bring our culinary vision to life. Positions Available: • Chefs & Kitchen Staff • Servers & Waitstaff • Hosts & Hostesses • Bartenders • Cleaning and Maintenance Staff Requirements: • Relevant experience in the hospitality industry • A positive attitude and team spirit • Commitment to delivering exceptional customer service Benefits of Working with Us: • Competitive compensation • A supportive and inclusive work environment • Opportunities for growth and development If you are enthusiastic about food, culture, and customer service, we would love to hear from you! Join us in creating an unforgettable dining experience at Afrikana Kitchen! Please send us a message with your email and contact details and we will be sure to get back to you. Kind Regards, Afrikana Recruitment Team
An opportunity has arisen in our London office. We are seeking an Admin Assistant based from home. The role requires various admin work, such as database entry, responding to emails, etc. Package: -25 days annual leave plus your birthday off -Life insurance -Income protection -Enhanced pension scheme -£29,750 salary
Hi there! I'm Hyder, and I'm looking for a super helpful and organized person to be my assistant. Here's what I need: I run online businesses, have some Airbnb places in London, and I'm always working on exciting new projects. Life is busy and full of opportunities! I need someone to help me with: - Taking care of my home and Airbnb rooms - Packing and sending out products we sell online - Taking pictures and making videos of our stuff - Helping with tele and email sales - Doing some office work like emails and organizing - Running errands and maybe some shopping - Helping post things on social media - You don't have to clean (I have someone for that), but it would be great if you could take up cleaning responsibility if needed. - The perfect person for this job would be: - Really good at getting things done - Someone who notices little details - A person who finds work to do without being told - Happy to help out with all sorts of tasks - Quick to learn new things - Good at talking to people - As our company grows, there will be lots of chances for you to grow with us too! - Every day will be different and fun. If you think this sounds cool, send me a message saying: - "I want to be your assistant! I can talk about the job on [Date] at [Time]." - Also, tell me what you think is the most exciting part of this job. - I can't wait to meet someone awesome who wants to help make my busy life easier!
We are seeking TEMPORARY CHEF'S who will be willing to pick up shifts for big events in London an Essex leading up to Christmas. We have available shifts to pick up every other day. Pay rate: £16.50 per hour Hours: Ongoing throughout the year If you are interested, someone from our team will email you and get you registered.
Magic of India offers part-time job roles. Magic of India is a social enterprise that promotes Indian culture by organising local events in London. If you are good at writing emails, communicating in English, good with follow-ups, organised, word, excel, social media skills, have some design skills, and are quick to learn and execute, then this role is for you. You will work three to six hours a day for about two to three times a week. Connect to discuss. Job is working at our location only at West Hampsetead (NW6 1HS) This will pay you £13 an hour, and payment will be made at the end of the month by bank transfer only.
Draw up client bookings for tables and ensure that tables are set before clients’ arrival Manage the front desk by receiving incoming calls, greeting and attending to customers Inform guests about the availability of tables and direct them to the tables Keep records of guests who visit the restaurant Assist customers with answers to queries, and proffer solutions to issues within your capacity Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.
This is a fully flexible job position, so you choose whenever and wherever you'd like to work each day. We are looking for confident individuals to help Fundraise. The role involves: - You will be required to go door-to-door (to shops and houses) speaking to people and asking for donations. - This is an Earn-As-You-Go job position. - On this job role, you’ll be earning money on a daily basis. You’ll be earning on average around £15 - £20+ per hour. - After applying for this position, we will send you a training video to your email address. Once you have completed watching the training video, and filled out your details, we will then send you your fundraising work equipment, for you to start working immediately.
We are looking for a enthusiastic and outgoing sales person, who will assist with taking and confirming bookings, answering the phone and emails. Creating a data base and working closely with management on building relationships with local businesses to promote our venue with 3am entertainment license every day of the week. Working hours are 10am - 6pm Monday - Friday unless required otherwise.
Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.
Manage administrative tasks, including answering phone calls, responding to emails. Distribute incoming and outgoing correspondence in a timely and organized manner. Coordinate schedules for recruitment appointments and interviews. Prepare and update documents, including contracts, candidate profiles, and client correspondence. Handle inquiries from clients and candidates. Prepare invoice and and maintaining accurate records of financial transactions. Ensure confidentiality and accuracy in managing sensitive information.
At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa
Our customer care team are responsible for ensuring that all our customers receive the best service at all times. This is done by keeping in regular contact with them, and successfully resolving all the queries that arise from doing this. You will need to respond quickly and effectively to queries from both clients and the cleaners, whilst also keeping the other party updated with the situation and outcome. All of this information will then need to be accurately fed into our CRM system so we maintain an accurate history of all events The successful candidate will need to be a quick and logical thinker, be able to work effectively under pressure, have a good telephone manner and be confident working with a CRM system and emails
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
Job Title: Personal Assistant (PA) Company: Nest Easy Location: Work From Home Salary: £25,000 - £35,000 per annum (dependent on experience) Working Hours: 12 hours per day, 6 days per week Employment Type: Freelancers preferred About Nest Easy Nest Easy is a growing property management and business solutions company focused on delivering exceptional services in real estate, operations, and entrepreneurial growth. We aim to simplify processes for property owners and tenants while expanding our business ventures globally. We are seeking a resourceful and highly organized Personal Assistant (PA) to support the director and assist with a broad range of tasks, including administrative duties, property management, social media, business formation, and coordination with virtual assistants. This remote position is ideal for a dedicated professional with the ability to manage multiple priorities effectively. Key Responsibilities 1. Administrative Support • Manage the director’s calendar, schedule meetings, and coordinate appointments. • Prepare reports, presentations, and spreadsheets, ensuring accuracy and professionalism. • Handle email correspondence, client inquiries, and follow-ups. • Maintain organized records, filing systems, and databases, using tools like Asana and QuickBooks for task tracking and financial management. 2. Property Management Assistance • Manage property listings on platforms like Hostfully, Airbnb, Gumtree, and OpenRent. • Coordinate with tenants and landlords to address inquiries and resolve issues. • Assist with lease management, property inspections (virtual or physical), and maintenance scheduling. • Monitor and update property performance metrics, ensuring compliance with management goals. 3. Business Formation and Development • Assist with company formation tasks, including research, documentation, and filing in various jurisdictions. • Support the director in exploring and setting up new business ventures. • Liaise with legal and financial professionals as needed. 4. Social Media and Marketing • Manage social media accounts, including content creation, scheduling, and engagement. • Develop and implement strategies to enhance Nest Easy’s online presence. • Create and distribute marketing materials, such as newsletters, advertisements, and property brochures. 5. Financial Coordination • Use QuickBooks to manage invoicing, expense tracking, and financial reporting. • Assist with monthly reconciliation and preparation of financial summaries. • Ensure accurate tracking of income streams and operational expenses. 6. Coordination with Virtual Assistants and Team Members • Oversee the activities of virtual assistants, ensuring tasks are completed on time and to a high standard. • Use tools like Asana to assign, monitor, and manage tasks across the team. • Provide training and support for virtual assistants as needed. 7. Cleaning and Maintenance Oversight • Oversee and coordinate cleaning schedules with contractors and ensure properties meet high presentation standards. • Perform light organizational tasks for office or workspace areas as required. 8. Operational and Logistical Support • Manage inventory for office supplies and property essentials. • Organize travel arrangements, bookings, and itineraries. • Perform ad-hoc errands and tasks to ensure smooth daily operations. 9. Personal Assistant Duties • Handle personal errands for the director, such as online shopping, appointment bookings, and household organization. • Provide daily updates and reports to keep the director informed and organized. Skills and Requirements • Experience: At least 2 years in a PA, property management, or business administration role. • Technical Skills: • Proficiency in Asana, QuickBooks, Hostfully, and Microsoft Office Suite. • Familiarity with property platforms like Airbnb, Gumtree, and OpenRent. • Social Media Expertise: Experience managing social media accounts for a business. • Organizational Skills: Exceptional time management, multitasking, and prioritization abilities. • Communication Skills: Strong written and verbal communication skills. • Problem-Solving: Proactive mindset with the ability to troubleshoot and adapt to challenges. • Freelancing Setup: Must have a suitable remote work environment, including a laptop and stable internet connection. • Preferred: A valid driving license for occasional errands (if applicable locally). What We Offer • Competitive salary of £25,000 - £35,000 per annum (dependent on experience). • Flexibility to work from home. • Exposure to property management, business development, and entrepreneurial operations. • Career growth and development opportunities. • A supportive and collaborative work environment. How to Apply To apply for this position, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role Applications will be reviewed on a rolling basis. Deadline: 2 weeks