We at ECB Services have an exciting opportunity for a Bookings Administrator to join our small team. We are a leading supplier of temporary staff in the hospitality sector. Working in our busy fast-paced office where no two days are the same. Job Profile Location: This role is located at our office in North London, close to Archway and Tufnell Park stations. This is an office-based role. Job Type: This is a full-time, permanent position working 40 hours per week; Monday to Sunday on a Rota basis, including weekends. Salary: We offer and attractive salary for this role which will be dependent upon skills and experience. Key Duties Action all temporary staffing requests. Filling shifts through the internal bank of staff. Ensure all bookings/shifts are accurately logged and allocated on the temporary staffing systems as well as keeping managers and departments updated with developments of the booking status of shifts. Ensure all databases are regularly monitored and updated so that workers are utilised effectively. Act as the first point of contact for all temporary staff, dealing with enquires, recording details of any complaints, and ensuring an excellent and friendly booking experience for all clients and workers. Actively participate in recruitment campaigns where required. Skills & Experience Previous experience working in temporary staffing, recruitment or bookings team is preferable. Experience working within the hospitality sector is essential. Demonstrable administration experience within a fast-paced environment. Sound IT skills with experience using an electronic temporary staff management IT system would be advantageous. Excellent communication skills with good interpersonal skills in order to build relationships, gaining the trust of clients and staff. Highly motivated and proactive individual with the ability to organise and priorities own workload as well as work well under pressure. ECB Services is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background. Job Types: Full-time, Permanent Salary: Competitive
SNHA is an industry-leading mission-critical design firm. We specialised in designing data centres, and we deliver elegant solutions for technically complex programs for many of the world’s most well-known technology companies. We are a Woolpert company with global reach and have been working on projects throughout Europe and the USA. SNHA is looking for an Office Manager who enjoys organising events, administration and a variety of tasks. This is a part-time role Mondays to Fridays from 9 am to 3.30 pm. Office Manager's main responsibilities: - Coordinate daily administrative support services. - Maintain documentation to ensure corporate compliance. - Induct new staff regarding office facilities and the emergency plan. - Liaise with the landlord completing annual building risk assessments. - Maintain annual office fire and health & Safety risk assessments. - Coordinate with the IT Technician during disruption to business such as transport strikes. - Review current processes and recommend procedural or policy changes to improve operations. - Assess office supply requirements and monitor compliance with the budget provided. - Support the Frankfurt office: supplies/pantry - meeting room booking and meals. - Support the Woolpert Facilities team with the office renewal process or new facilities research in the UK and Europe. - Organise office events (training, corporate, social, etc.) and travel and accommodation for visitors and staff. - Ensure the office environment is welcoming, comfortable, and conducive to productivity. This includes managing office supplies, decor, and amenities. - Support wellness programs and initiatives, such as fitness challenges, mental health workshops, and healthy snack options. - Prepare monthly office expense records for the Finance team. - Quarterly internal auditing of the general office documentation for BMS with coordination of the Senior Architect – Technical Lead. Qualifications - GCSEs – C level or above in English and Maths, or equivalent (Essential). Experience - Two years' experience in office management, including organisation of events, and arrangements for staff travelling and accommodation (Essential). - Experience in working with a matrix organisation (Desirable). Software Skills - Office 365: Outlook, Word, Teams, SharePoint, Adobe (Essential). Main benefits - 31 days of annual leave including eight bank holidays - Vitality membership including private medical insurance and 50 per cent discount for Virgin Active, Nuffield or Pure Gym - Pension scheme - reimbursement of professional bodies’ fees - Cycle To Work scheme - fitness reimbursement scheme - awards for recruitment referrals - hybrid work We offer a friendly and supportive office atmosphere with events and trips throughout the year allowing employees to get to know each other and relax. If this sounds like the opportunity you’ve been looking for, please click the apply for job button below. We reserve the right to close a vacancy when we find a suitable applicant(s); you are therefore advised to apply as soon as possible.
HEAD CHEFS.. Are you looking for a rewarding culinary role with exceptional working hours? We offer a fantastic opportunity for a Head Chef to join our team, where you’ll enjoy no late nights and no weekends. Our focus is on creating a seasonal, healthy counter focussed menu that delights our customers while fostering a balanced work-life experience for our staff. The role demands full accountability for the commercial and creative food and beverage success for the co working community and guests, whose taste will be as varied and demanding as the creative sectors they represent. MAIN RESPONSIBILITES THE CONCEPT · Define and curate a fantastic offer of simple, delicious food that meets the everyday requirements of the Design Districts tastes. Working with the restaurant manager, plan an efficient set up of the kitchen and front of house operation. Deliver a delicious and affordable breakfast, lunch and dinner offering, in the restaurant and coffee bar in Bureau. Constantly recognising areas where we can increase our commercial viability. Work closely with the Restaurant Manager and Events Manager to deliver a range of events that caters for all Design District, Bureau and Co working events as well as an offer for booked meeting rooms. Continue to embed the food and beverage offer as the beating heart of the Design District, it should always be authentic, have soul, be thoughtful and deliver an enjoyable and value driven experience. Own and manage all purchasing, deliveries and stock taking. Review and update suppliers regularly to keep GP margins up to date. EVENTS / INNOVATION Devise, develop and deliver creative, commercially viable additional revenue streams for Bureau restaurant, including catering menu options for private hires. Curate a range of menus in line with Greenwich Peninsulas diverse events schedule, e.g. Diwali, Urban Village Fete, Turning Tides. Evolve a Supper Club events program for Bureau and DD tenants, responding to the eclectic mix of tenants and the co-working community. ADMINISTRATION / SYSTEMS Budget management - take responsibility for daily, weekly ordering of goods and ensure that budgeted gross profit is achieved. Perform and complete stock takes and be able to present figures. Take ownership of maintenance of equipment and ensure it is in good repair and serviced in line with a PPM structure. Preventative maintenance including walking the facility daily to inspect and improve the environment, including minor or major refurbishments. Implementation of schedules to ensure kitchen is cleaned to a high standard. Ensure all food safety management systems are kept up to date and ready for inspection. RELATIONSHIP MANAGEMENT Build internal collaborative relationships with various functions e.g. – Marketing, Club Sales, Events etc. Build external collaborative relationships with other operators on and off the Peninsula to keep abreast of trends and competition. Work closely with the Restaurant manager to develop menu deals and organise the team for events and daily service. TEAM Recruit, manage, train and lead a small reliable trustworthy team for the kitchen. Assist the Restaurant manager in managing, training and leading the front of house team to deliver and execute the offering. Work with the Group General Manager to ensure standards are met, and where they are not, mange staff accordingly. Ownership of the daily cleaning and maintenance, in line with the schedule, to ensure high standards are met. Health and Safety · All employees of the Company have a statutory duty to co-operate together to promote health and safety best practice. Oversee accurate food safety and health and safety records in line with FSA standards (daily checklist, time and temperature records). Ensuring training and compliance within food safety and health and safety guidelines. Managing, maintaining and updating all risk assessments, COSHH documents, HACCP, allergens and training manuals regularly. Foster a positive food safety environment by effectively reviewing tasks carried out by your team. Person Specification A unique destination demands a unique chef to define and deliver a simple creative and commercial food and beverage offer that meets the needs of our customers. You are innovative, forward thinking and excited by food. You understand what it takes to deliver simple food well, and change the menu seasonally using local, quality produce where possible. Your natural curiosity leads you to explore different cuisines, keeping abreast of trends, exploring cultures and adapting those to deliver great food for your customers. You have a wealth of innovative and exciting ideas that allures the residents, visitors, other leaseholders and the general public in hiring the space for events. You must have an active interest and understating in sustainability and waste. Our ambition is to deliver the food offer in the most sustainable way and will look to you to lead that during set up and every day after that. Key skills and attributes Skills - Essential A strong communicator, and team leader and player Enthusiastic and curious, particularly in relation to arts, culture, creative industries Experience of budgets and stock management Demonstrates a good eye for detail – standards don’t slip under your watch Maintains bright and positive behaviours alongside strong work ethic Written, numerical and computing skills appropriate to the role Understanding of different cooking methods Previous experience in producing baked products Strong commercially and financially astute Have a strong knowledge of food hygiene sand safe working practises Previous experience as a Head chef in a busy high volume, quality business Understands the importance of working well with multiple departments Full understanding of COSHH, HACCP, Allergens & Food safety management systems Have experienced EHO visits 5+ year in large events delivery Job Type: Full-time Pay: £40,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday No weekends Overtime Experience: Chef: 5 years (required) Work Location: In person
Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!
Key responsibilities: Assisting the events team with a high number of events, ranging from small meetings to award ceremonies. Accompanying events manager to both internal and external events Promoting events across all social media platforms. Supporting the events manager with logistical and administrative support. Maintaining records of all bookings e.g. venue and catering and taking payments where necessary. Assisting with creative decisions. Attending all meetings to act as a second point of contact. Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats. Helping set up and dismantle events efficiently through to completion Ensuring all branded items for events arrive on time.
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
Job Title: Personal Assistant (PA) Company: Nest Easy Location: Work From Home Salary: £25,000 - £35,000 per annum (dependent on experience) Working Hours: 12 hours per day, 6 days per week Employment Type: Freelancers preferred About Nest Easy Nest Easy is a growing property management and business solutions company focused on delivering exceptional services in real estate, operations, and entrepreneurial growth. We aim to simplify processes for property owners and tenants while expanding our business ventures globally. We are seeking a resourceful and highly organized Personal Assistant (PA) to support the director and assist with a broad range of tasks, including administrative duties, property management, social media, business formation, and coordination with virtual assistants. This remote position is ideal for a dedicated professional with the ability to manage multiple priorities effectively. Key Responsibilities 1. Administrative Support • Manage the director’s calendar, schedule meetings, and coordinate appointments. • Prepare reports, presentations, and spreadsheets, ensuring accuracy and professionalism. • Handle email correspondence, client inquiries, and follow-ups. • Maintain organized records, filing systems, and databases, using tools like Asana and QuickBooks for task tracking and financial management. 2. Property Management Assistance • Manage property listings on platforms like Hostfully, Airbnb, Gumtree, and OpenRent. • Coordinate with tenants and landlords to address inquiries and resolve issues. • Assist with lease management, property inspections (virtual or physical), and maintenance scheduling. • Monitor and update property performance metrics, ensuring compliance with management goals. 3. Business Formation and Development • Assist with company formation tasks, including research, documentation, and filing in various jurisdictions. • Support the director in exploring and setting up new business ventures. • Liaise with legal and financial professionals as needed. 4. Social Media and Marketing • Manage social media accounts, including content creation, scheduling, and engagement. • Develop and implement strategies to enhance Nest Easy’s online presence. • Create and distribute marketing materials, such as newsletters, advertisements, and property brochures. 5. Financial Coordination • Use QuickBooks to manage invoicing, expense tracking, and financial reporting. • Assist with monthly reconciliation and preparation of financial summaries. • Ensure accurate tracking of income streams and operational expenses. 6. Coordination with Virtual Assistants and Team Members • Oversee the activities of virtual assistants, ensuring tasks are completed on time and to a high standard. • Use tools like Asana to assign, monitor, and manage tasks across the team. • Provide training and support for virtual assistants as needed. 7. Cleaning and Maintenance Oversight • Oversee and coordinate cleaning schedules with contractors and ensure properties meet high presentation standards. • Perform light organizational tasks for office or workspace areas as required. 8. Operational and Logistical Support • Manage inventory for office supplies and property essentials. • Organize travel arrangements, bookings, and itineraries. • Perform ad-hoc errands and tasks to ensure smooth daily operations. 9. Personal Assistant Duties • Handle personal errands for the director, such as online shopping, appointment bookings, and household organization. • Provide daily updates and reports to keep the director informed and organized. Skills and Requirements • Experience: At least 2 years in a PA, property management, or business administration role. • Technical Skills: • Proficiency in Asana, QuickBooks, Hostfully, and Microsoft Office Suite. • Familiarity with property platforms like Airbnb, Gumtree, and OpenRent. • Social Media Expertise: Experience managing social media accounts for a business. • Organizational Skills: Exceptional time management, multitasking, and prioritization abilities. • Communication Skills: Strong written and verbal communication skills. • Problem-Solving: Proactive mindset with the ability to troubleshoot and adapt to challenges. • Freelancing Setup: Must have a suitable remote work environment, including a laptop and stable internet connection. • Preferred: A valid driving license for occasional errands (if applicable locally). What We Offer • Competitive salary of £25,000 - £35,000 per annum (dependent on experience). • Flexibility to work from home. • Exposure to property management, business development, and entrepreneurial operations. • Career growth and development opportunities. • A supportive and collaborative work environment. How to Apply To apply for this position, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role Applications will be reviewed on a rolling basis. Deadline: 2 weeks