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Job Title: Property Manager (HMOs & Single Lets) Role Overview: Responsible for the day-to-day management of HMOs and single-let properties, ensuring high occupancy, compliance, and smooth tenant experience. Key Responsibilities: Manage HMO and single-let portfolios Conduct property viewings and tenant onboarding Let and rent rooms/properties, including marketing listings Rent collection and chasing arrears Ensure legal and safety compliance (gas, electrical, licensing, etc.) Handle tenant queries, issues, and disputes Coordinate maintenance and repairs with contractors Carry out inspections and report on property condition Manage tenant check-ins and check-outs Requirements: Experience in property management, ideally HMOs Strong communication and organisational skills Knowledge of UK lettings regulations and compliance Ability to manage multiple properties efficiently

We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as an Assistant General Manager: • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development., • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes., • Discounts on gym memberships, retail and travel., • Industry supplier trips as well as access to masterclasses and workshops., • Enhanced Maternity and Paternity., • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally., • An additional day's holiday every year, for your first five years., • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme., • Managing the restaurant operation in the absence of the General Manager., • Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience., • Always maintain the highest standards of service excellence., • Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment., • Effectively handle guest queries, complaints and feedback in a timely fashion., • An integral part of the management team, undertaking designated responsibilities with efficiency and dedication., • Support with recruitment, induction, and performance appraisals of new employees., • Assist with the management of optimal stock levels to meet the dynamic needs of the business., • Experience at Assistant General Manager level within a similar hospitality business., • Strong leadership and team development skills., • Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values., • Able to cultivate genuine connections with both our guests and team members., • An excellent product knowledge, and the desire to exceed our guests' expectations., • A solid financial acumen, with a focus on cost control and proficient payroll management.

We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! We are currently looking for a Supervisor who is eager to take on new challenges and grow together with our company. We seek a dynamic individual who can effectively lead a team and work closely with the store’s managers. If you are enthusiastic, proactive, and ready to develop your skills in a fast-paced environment, we would love to hear from you. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example, meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen., • To ensure that All’Antico Vinaio brand standards are adhered to in all areas of the restaurant’s operation., • To make every customer and supplier feel welcome and fully engaged with the All’Antico Vinaio experience., • To be a point of reference for crew members regarding conduct during the shift, and to demonstrate positivity and initiative., • To communicate effectively with the restaurant team, and to motivate them by maintaining a healthy and enjoyable work environment. What We’re Looking For • A charismatic and dynamic personality, • A hard-working individual eager to grow in the hospitality industry, • An emerging leader with the drive to grow and inspire others, • A proactive, reliable, and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Supervisor role, • Speaking Italian is definitely a plus! What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

Your Role SUSHISAMBA Covent Garden's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Employee discounts website, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements As a Floor Manager we would love you to have: • Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage, • Experience supervising daily shift operations from various departments, • Experience supervising large teams, • Excellent English language communication skills are required, • Flexible availability, working any 5 days a week between Monday - Sunday, • Be deeply respectful of diversity and individuality, • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking, • Provide opportunities to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards Your Restaurant SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Los Angeles, Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.

We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

We are looking for a happy and responsible leader to manage one of our beautiful vegetarian restaurant shops in the City of London. Experience in a similar role would be great, but most important is a positive attitude and the desire to learn and grow with us. The perfect candidate should be very strong in people skills, great communication and a bubbly personality. Role & Key Responsibilities: • Managing every aspect of the shop and leading the team to success every day, • Ensuring that the highest quality service is consistently delivered to our customers, • And so much more... If you liked what you read so far, we would love to meet you for an interview, please drop us your application. Thanks and hope to see you soon! 🌶

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

Assistant Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for an Assistant Manager to join us from day one. This is your chance to step into a role where you’re not just managing shifts – you’re helping build something people will talk about. 🚀 The Role As Assistant Manager, you’ll be right in the action – leading shifts, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead shifts with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

Chickenish is looking for an experienced Event and Festival Manager to join our growing team for the 2026 summer season and beyond. Working closely with the owner and core management team, you will oversee festival and event operations from planning through to delivery, ensuring smooth, professional and high-energy service on site. We trade at some of the UK’s leading festivals and events, and this role is ideal for someone who thrives in fast-paced environments, understands festival logistics, and enjoys leading teams on the ground. We are building a long term team as the company continues to grow, with exciting plans ahead. Key Responsibilities: • Staff rota planning and team coordination, • Strong understanding of food hygiene systems and operational standards, • Stock management, ordering and supplier communication, • Festival setup and pack down, • Ensuring equipment is cleaned, maintained and ready for future use, • Liaising with CPU and suppliers to manage stock flow, • Communicating with site managers and event organisers, • Overseeing daily opening and closing procedures, • Managing daily cash outs and reporting Requirements: • Proven experience working in festivals or large scale events is essential, • Strong organisational and leadership skills, • Ability to stay calm and solution focused in high pressure environments, • Driving licence preferred What We Offer: • Above average London Living Wage, • Approx. 40 hours per week on average across the summer season, with peak activity from May to September, • A supportive and positive company culture, • A wellbeing strategy being implemented this year, with a focus on team care, • Long term opportunities as we continue expanding our festival presence If you’re passionate about events, great food, and building something exciting with a committed team, we’d love to hear from you.

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our restaurant Santo Mare at Marylebone. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

The Daily Tray is a new neighbourhood diner and deli inspired by NYC classics, old-school delis, and UK greasy spoons. We’re building a warm, fast-paced, community-focused space. We’re looking for: - A natural leader with a love for hospitality - Someone confident running shifts and supporting the team - Friendly, hands-on, and proactive - Strong organisational skills and attention to detail - A team player who thrives in a busy environment - Flexible availability (day & evening shifts) - Previous leadership experience preferred Why join us? - Be part of an exciting new opening - Help shape a true neighbourhood spot - Supportive team + room to grow Join us at the start of something special.

Supervisor/ assistant manager Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor/Assistant manager to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment, • referre program, • wagestream, • store discounts If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

Role snapshot: We’re looking for a dependable, hands-on leader to run our door-drop teams. You’ll coordinate people and routes, drive between sites, and step in on rounds when needed to keep campaigns on schedule and to standard. What you’ll be doing • Brief, organise and supervise small field teams., • Plan routes, allocate Leaflets and keep accurate counts/records., • Carry out quality checks (one per household, no missed streets) and resolve issues on the spot., • Support posting where required., • Communicate clearly with the office and submit simple end-of-shift reports., • Maintain a professional approach and safe working practices., • Early starts as campaigns require. What you’ll need • Proven ability to lead small teams in the field., • Strong map reading/orientation and excellent organisation., • Positive attitude and solid communication skills. Good to have • Scheduling or route-planning experience., • Local area knowledge and a practical, can-do mindset. Why this role • Fast-moving, varied work with responsibility from day one., • A team that values efficiency and attention to detail. How to apply Send us a message. Applications with a brief cover letter are preferred.

We are seeking a dedicated Supervisor to join our team. You will play a key role in overseeing daily operations and ensuring that our business runs smoothly and efficiently. Your leadership will be critical in motivating and guiding team members to deliver excellent service and meet our business goals. Key Responsibilities: Requirements: • Previous experience in a supervisory role is advantageous., • Strong leadership and communication skills., • Ability to manage multiple tasks efficiently in a fast-paced environment., • Commitment to maintaining a positive and productive work atmosphere. Join us in a welcoming café environment at The Eclectic Collection, where your leadership skills will contribute to our ongoing success.

Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

Job Title: Operations Manager Purpose: The Operations Manager is responsible for overseeing the day-to-day operations of the aparthotel to ensure exceptional guest experiences, operational efficiency and adherence to brand standards. This role involves managing multiple departments, optimising processes, and driving profitability while maintaining high levels of service quality. Responsible to: Cluster General Manager Location: Locke London Tower Bridge Property based working 40 hours per week, 5 days over 7, reflecting business needs covering evenings and weekends where required. KEY RESPONSIBILITIES 1. Operational Management • Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments., • Ensure compliance with health, safety, and legal regulations., • Monitor daily operations to maintain smooth functioning and resolve issues promptly. 2. Guest Experience • Maintain high standards of customer service and guest satisfaction., • Handle guest complaints and feedback professionally, ensuring timely resolution., • Implement initiatives to enhance guest loyalty and repeat business. 3. Financial & Revenue Management • Assist in budgeting, forecasting, and cost control measures., • Monitor departmental expenses and implement strategies to maximize profitability., • Assist General Manager to optimise occupancy and ADR (Average Daily Rate). 4. Staff Leadership & Development • Recruit, train, and mentor department heads and team, • Conduct performance reviews and implement development plans., • Foster a positive work culture and ensure compliance with HR policies. 5. Quality & Brand Standards • Ensure all departments adhere to brand standards and operational SOPs., • Conduct regular audits and inspections to maintain quality and consistency., • Drive continuous improvement initiatives. 6. Strategic Planning • Contribute to long-term operational strategies aligned with business goals., • Identify opportunities for innovation and efficiency improvements., • Support sustainability and corporate social responsibility initiatives., • Skills & Competencies, • Strong leadership and people management skills., • Excellent communication and problem-solving abilities., • Financial acumen and understanding of hotel revenue streams., • Knowledge of PMS , POS and operational software., • Ability to work under pressure and adapt to changing priorities., • Qualifications, • Bachelor’s degree in Hospitality Management or related field (preferred)., • Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role., • Proven track record in managing multi-department operations including F&B

We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. From midweek dining and refined corporate events to our viral, high-energy brunch sessions at the weekend, The Palm House offers a dynamic and diverse operation that keeps every day exciting. This role is ideal for a current General Manager operating in a £40k+ per week site who is ready to pivot their service style and step into a larger scale venue, driven by development and personal growth within a supportive, achievement driven environment. The Role: As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of food safety, allergies health safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service

Supervisor Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!

We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations who thrives managing large teams. The Prince is a true West London institution, a buzzing legacy venue at the heart of the community, bringing the party week after week with everything from live music sing alongs to electric Sports Sundays. The Role: As Deputy General Manager, you'll be key to the running and success of The Prince. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of food safety, allergies health safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Experience something different with Urban Pubs and Bars. I am looking for an amazing Floor Supervisor or AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at our iconic Nest in Bishopsgate If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression, • Meals on duty, • Full menu/ wine/ barista training, • Company trips & incentives, • Tips & Service charge, • Staff Parties & Events

About the Role We are seeking an enthusiastic and experienced Bar Supervisor to lead our bar team and deliver exceptional guest service at all times. You’ll support the day-to-day running of the bar, maintain high standards, and create a friendly, welcoming atmosphere. Key Responsibilities • Assist with daily bar operations and service, • Supervise, train and motivate bar staff, • Deliver outstanding customer service, • Manage stock levels and support stock control, • Ensure cleanliness and compliance with hygiene & licensing laws, • Handle cash and till procedures, • Support the management team as required About You • Previous experience in a bar or hospitality supervisor role, • Confident, friendly and customer-focused, • Strong communication and teamwork skills, • Organised with good attention to detail Salary: £42,000 per year

🍕 Floor Manager – Fatto a Mano (London) Love proper Neapolitan pizza, busy services and being at the heart of the action? We’re looking for an experienced Floor Manager to support the running of one of our lively London pizzerias. What you’ll be doing - Managing service and support the daily operations of the pizzeria - Training and developing the front-of-house team - Delivering excellent customer experience every single shift - Maintaining high standards of service, cleanliness and organisation Why join us? - We are a growing independent business with strong values - Real opportunities for progression as we expand - Ongoing training (including management development & masterclasses) - Competitive wage - Staff food, discounts & team social events What we’re looking for - Experience in a supervisor or management role in hospitality - A hands-on presence on the floor during busy service - A positive, engaging attitude, a manager who is reliable and calm under pressure - Strong communicator who connects well with our team and customers - Passion for food, service and a big smile. About us Fatto a Mano is a growing and independent business with a people-focussed leadership team, known for some of the best Neapolitan pizza in the UK. With sites across London and Brighton & Hove, we focus on quality, care and creating a genuinely warm experience for every customer. Location Based at one of our London pizzerias. Final site will be agreed with the successful candidate.

Company: The London Tenant Location: Canary Wharf E14 About Us The London Tenant is a growing property agency focused on delivering high-quality living experiences for tenants across London. We pride ourselves on responsive service, well-managed properties, and strong relationships with both tenants and property owners. Role Overview We are looking for a proactive and organised Property Manager to join our team. This role involves overseeing day-to-day property management operations, coordinating maintenance and building works, and ensuring tenant satisfaction. You will also play a key role in managing our Airbnb portfolio, including bookings and guest communication. Key Responsibilities • Manage a portfolio of residential properties across London, • Act as the main point of contact for tenants, ensuring a high level of customer service, • Coordinate maintenance and repair works with builders and contractors, • Schedule and oversee property inspections and ensure properties are well maintained, • Handle tenant queries, issues, and complaints efficiently, • Manage Airbnb listings, bookings, and guest communication, • Ensure properties are compliant with relevant regulations and standards, • Liaise with landlords and provide regular updates on property performance Requirements • Previous experience in property management or a similar role, • Strong organisational and multitasking skills, • Excellent communication and problem-solving abilities, • Ability to manage contractors and coordinate works effectively, • Familiarity with Airbnb or short-let platforms is desirable, • A proactive, hands-on approach What We Offer • Opportunity to grow within a dynamic and expanding agency, • Supportive and collaborative team environment, • Competitive salary (based on experience) How to Apply Please send your CV and a short cover letter outlining your experience and suitability for the role.

Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience 1 -2 years in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role., • Passion for food, drink, and memorable service., • Weekend available, • Immediate start, • Leadership skilss can motivate a small team and delegate effectively, • Customer focus knows how to turn a frustrated guess into a happy one, • available for evenings, weekends and busy shifts, • This is a brilliant chance to join a destination venue with real quality, and play a vital part in its continued success., • This role will support the company's expansion by managing daily operations while ensuring consistency across new locations, • £28.000 to £32,000.00 gpa

Break The Fast London is an award-winning brunch and global food concept known for bold flavours, high-energy service, and a vibrant dining experience. As we expand our capacity and introduce evening service, we’re looking for a Floor Manager to lead our front of house team and drive exceptional service standards. This is a hands-on role for someone who thrives in a fast-paced environment and knows how to run a busy floor with confidence. The Role You’ll be responsible for managing day-to-day service, leading the FOH team, and ensuring every guest has a great experience from start to finish. Key Responsibilities • Lead and manage busy brunch and evening services, • Oversee FOH team performance and ensure smooth operations, • Manage table flow, seating, and service speed, • Handle customer interactions, feedback, and complaints professionally, • Support and train FOH staff to maintain high standards, • Work closely with the kitchen to ensure efficient service, • Assist with opening and closing procedures, • What We’re Looking For, • Previous experience in a supervisor or floor manager role, • Strong leadership and communication skills, • Confident running high-volume service (brunch experience a plus), • Positive, energetic, and solutions-focused, • Able to stay calm under pressure and lead by example, • Passion for hospitality and great customer experience, • What We Offer, • Salary: £28,000 – £32,000 per year (depending on experience), • Full-time position (40–45 hours per week), • Opportunity to grow with an expanding brand, • Free staff meals, • Supportive and energetic team environment, • Location Break The Fast London Brockley, SE4

Introduction We are excited to announce that we are currently seeking a Team Leader to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry - barista or gelato server experiences are a plus, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40 hours / week, • Location: 138 St John's Wood High Street Pay £13 / hour plus Tips Please note this is a full time role - refrain from applying if you can work less than 40 hours. Thank you

About the Role: We are looking for a hands-on and reliable Store Manager to take full responsibility for the day-to-day operations of a busy café. This role is focused on ensuring smooth service, maintaining high standards, managing staff, and controlling stock and costs—allowing the owner to focus on growing the business. Key Responsibilities: Operations Management: Oversee daily opening and closing of the café Ensure smooth, efficient service during all shifts Maintain high standards of cleanliness, organisation, and presentation Team Management: Manage staff schedules and shift planning Supervise, support, and motivate the team during service Handle staff issues such as lateness, absence, and performance Train and onboard new team members Customer Experience: Deliver excellent customer service standards at all times Handle customer complaints professionally and resolve issues promptly Stock & Inventory Control: Monitor stock levels and maintain inventory records Order supplies based on set par levels and business needs Minimise waste and control costs Performance & Reporting: Track daily sales and operational performance Report key issues, stock needs, and staff updates to the owner Identify opportunities to improve efficiency and profitability Requirements: Previous experience in a café, coffee shop, or hospitality management role Strong leadership and organisational skills Ability to work in a fast-paced environment and solve problems independently Good understanding of stock control and basic cost management Reliable, proactive, and detail-oriented What We’re Looking For: Someone who takes ownership and responsibility A natural problem-solver who doesn’t rely on constant supervision Strong communicator who can manage a team effectively Passion for hospitality and delivering a great customer experience What Success Looks Like (First 90 Days) Able to run daily operations independently Staff are organised, trained, and performing well Stock is consistently managed with no major shortages Service runs smoothly without owner involvement

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

Practice Manager / Clinic Coordinator (Private Medical Clinic) 📍 Purley, South London 💰 Salary: £28,000 – £30,000 + bonus We are a growing private medical clinic in South London looking for a motivated and organised Practice Manager / Clinic Coordinator to join our team. This is an excellent opportunity for someone with healthcare administration experience (including NHS) who is looking to move into private practice and develop into a senior management role. Key Responsibilities: Managing day-to-day clinic operations Scheduling patients and clinicians Handling patient enquiries and ensuring high service standards Supporting financial admin (invoicing, payments) Maintaining compliance and clinic organisation Requirements: Experience in healthcare administration / receptionist role Strong organisational and communication skills Professional and patient-focused attitude желание за развитие в управленска роля What we offer: Career progression into Practice Manager role Support and training Friendly and professional environment

Restaurant in Chelsea (London) is seeking a General Manager to take charge of the business, reporting to and liaising with the head office in Barcelona. The successful candidate will be responsible for operational management, financial management (under the supervision of the head office in Barcelona), communication and reporting, as well as defining business strategies and ensuring compliance with quality standards. The role requires team management skills, leadership ability and experience in management roles within the restaurant sector. Expert level English and Spanish.

We’re excited to be opening a brand-new Turkish restaurant featuring a traditional pizza oven, bringing authentic flavours and a vibrant dining experience from morning through to evening. As we prepare to launch, we’re looking for a confident, experienced Front of House Manager to lead our team and help set the tone for exceptional service from day one. About the Role This is a key leadership position where you’ll be responsible for overseeing daily front of house operations, managing a dynamic team, and ensuring every guest receives outstanding service. With a mix of breakfast, lunch, and evening service, we offer flexible shifts across the day. What You’ll Be Doing Leading, motivating, and managing the front of house team Delivering excellent customer service and maintaining high standards Coordinating service to ensure smooth and efficient operations Training and developing team members Handling customer feedback and resolving issues professionally Working closely with the kitchen to create a seamless guest experience What We’re Looking For Proven experience in a Front of House leadership or management role Strong team management and organisational skills Confidence in running busy service periods A hands-on, proactive approach with great attention to detail Excellent communication and interpersonal skills Someone who knows what they’re doing and takes pride in their work What We Offer The opportunity to be part of an exciting new restaurant from the very beginning A supportive and energetic working environment Flexible shifts across morning and evening service Competitive salary based on experience If you’re passionate about hospitality, thrive in a fast-paced environment, and are ready to lead a team to success, we’d love to hear from you. Apply now and be part of something special from the start.

THE ROLE This is a hands-on operations role for someone who does not need to be told what needs doing — they have already done it. You will be the backbone of the floor: making sure service runs tightly, guests feel genuinely welcomed, and every inch of the venue is something we are proud of. On the nights Nico (GM/Owner) is not there, you are the one holding it together — including leading the kitchen pass when needed. You will work directly with Nico on the stuff that makes a business actually function: compliance, ordering, rotas, paperwork. The unglamorous bits. The bits that matter. If you want to manage from a distance, this is not your role. If you want to actually run a venue, it probably is. WHAT YOU WILL ACTUALLY DO Hosting & the guest experience – Set the tone from the moment someone walks in — because the first 30 seconds is everything – Hold the room together during busy service, managing covers, pacing and the energy of the floor – Handle complaints the right way: calm, quick, with genuine care — and escalate when it actually warrants it – Manage reservations and walk-ins with SevenRooms and whoever comes through the door Service & operations – Open and close to standard, every time – Keep the team briefed, in position, and performing to what Kuhaku is — not just what any bar is – Step in where needed during service, bar or floor, without being asked – Lead the kitchen pass in Nico's absence — keeping communication tight between kitchen and floor and making sure every dish lands right Venue standards & cleanliness – Maintain a high cleanliness standard across front of house, bar, toilets and back of house at all times – Run daily checks, own the standards, and hold the team to them — without being a jobsworth about it – Flag maintenance issues early and coordinate fixes before they become a problem Consumables & ordering – Manage and order all consumables — cleaning supplies, packaging, sundries, small kit — so we never run out of anything embarrassing – Keep storage organised, maintain par levels, and track spend – Flag any discrepancies or odd costs to Nico without being chased Compliance & paperwork – Hold a valid personal licence — or be actively working towards one (essential within six months) – Ensure we operate within our premises licence at all times: challenge policies, age verification, hours – Maintain food safety records, temperature logs, cleaning schedules and COSHH documentation – Support DPS compliance and handle any council or local authority communications with appropriate seriousness – Assist with rota collation, payroll admin and basic HR paperwork as needed WHO WE ARE LOOKING FOR You do not have to love Japanese culture or cocktails (although it helps). You do have to love running a room well. Experience – At least one year in a supervisory or management role in hospitality — floor, not desk – Comfortable hosting, directing a team, and dealing with difficult moments without losing your cool – Experience with compliance, licensing and the paperwork that comes with running a licensed venue The person – Organised. You do not let things slip through the cracks and you do not need reminding twice – A natural host — you genuinely enjoy people, and it shows – Calm under pressure. Saturday at 9pm should make you sharper, not slower – Proactive. If something needs doing, you do it. If something is wrong, you say so – Honest and reliable. Small team, high trust. That is the deal. – Comfortable with admin and paperwork — it is not glamorous, but neither is a compliance fail Useful but not required – Personal Licence holder – Experience with SevenRooms, TheFork/EatClub or Square POS – Any genuine interest in Japanese food and drink culture – Food Safety Level 2 or above WHAT WE OFFER A real leadership role in a venue with a real identity. You will have a direct relationship with the owner, genuine input into how the venue runs, and room to grow as the business does. – £30,000+ per annum, dependent on experience – Plus tronc – Direct access to Nico — decisions get made, not deferred – A team with more personality than most bars in London have combined – A venue with an identity worth protecting — and a community growing around it – Room to develop as we do

The Role As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team. ⸻ Key Responsibilities • Lead and supervise the team during service, • Ensure excellent customer service at all times, • Open and close the venue, including cash handling, • Support staff on the bar and floor during busy periods, • Handle customer complaints and resolve issues professionally, • Ensure compliance with licensing laws and Challenge 25, • Maintain a safe and clean working environment, • Monitor stock levels and minimise wastage ⸻ Requirements • Valid Personal Licence (UK) – essential, • Previous experience as a supervisor or duty manager in a bar/pub, • Strong leadership and communication skills, • Ability to stay calm under pressure in a fast-paced environment, • Good knowledge of licensing laws and responsible alcohol service, • Flexible availability, including late nights and weekends ⸻ What We Offer • Competitive pay + tips, • Staff discounts, • Training and development opportunities, • Friendly and supportive team environment, • Opportunity to progress within the business

Are you a passionate hospitality professional ready to advance your career? We are seeking a dynamic and hands-on Assistant Manager to join our bustling pub and support its daily operations. This is an excellent opportunity for an individual with a strong commitment to customer service and operational excellence. Working closely with the General Manager, you will play a crucial role in creating a welcoming atmosphere for all guests, ensuring smooth operations, and delivering an exceptional experience. Key Responsibilities: • Support the General Manager across all aspects of pub operations., • Lead, train, and inspire our team to provide outstanding service., • Uphold high standards of cleanliness, safety, and presentation throughout the venue., • Professionally address customer queries and resolve any issues that may arise., • Assist with comprehensive stock control, ordering processes, and cash management., • Contribute to driving sales and achieving business targets. What We’re Looking For: • Proven experience in a supervisory or assistant management role within the hospitality sector., • Demonstrated strong leadership and effective communication skills., • A proactive, hands-on approach coupled with a positive and enthusiastic attitude., • Ability to thrive and maintain composure in a fast-paced environment., • A solid understanding of health & safety regulations and licensing laws. What We Offer: • A competitive salary package, enhanced with tips and bonus opportunities., • Significant opportunities for career development and progression within our growing company., • Enjoy staff discounts and various perks., • A supportive, friendly, and vibrant working environment.

General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

At Vasiniko, we're passionate about bringing the authentic taste of Naples to London, crafting pizzas with premium Italian ingredients and traditional methods. We pride ourselves on offering not just exceptional food, but also warm hospitality and a vibrant atmosphere that creates memorable experiences for every guest. We are seeking an enthusiastic and experienced Supervisor to join our dedicated team. This is a fantastic opportunity for a natural leader who is passionate about delivering outstanding service and supporting a positive working environment. Key Responsibilities: • Lead, motivate, and manage the front-of-house team during shifts., • Oversee daily restaurant operations to ensure smooth and efficient service., • Maintain high standards of customer service, ensuring guest satisfaction and handling inquiries or complaints professionally., • Assist with staff training and development, fostering a culture of excellence., • Manage opening and closing procedures, including cash handling and till reconciliation., • Ensure compliance with all health, safety, and hygiene regulations., • Support the management team in achieving operational targets and maintaining restaurant standards. Who We're Looking For: • Proven experience in a supervisory or team leader role within a busy restaurant environment., • Excellent communication and interpersonal skills, with the ability to inspire and guide a team., • Strong organisational abilities and a keen eye for detail., • A proactive problem-solver who can remain calm and effective under pressure., • A genuine passion for hospitality, food, and delivering a superior guest experience. What We Offer: • Competitive compensation package, including service charge and tips., • Delicious staff meals on shift., • Comprehensive training and continuous professional development opportunities., • A supportive, friendly, and dynamic team environment., • Real opportunities for career growth within our expanding company.

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: April 2026

General Manager – Busy Café & Bar (Clapham) We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and loves building strong teams and delivering exceptional customer experiences. Salary: £35,000 – £55,000 per year (depending on experience) The Role As General Manager, you will take full ownership of the day-to-day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture. Key Responsibilities • Lead, motivate and develop a high-performing team, • Oversee daily operations across café and bar service, • Deliver excellent customer service and create a welcoming environment, • Manage staffing levels, rotas, and recruitment, • Maintain strong operational standards including hygiene, health & safety, • Control costs, stock, and ordering to meet financial targets, • Monitor performance and drive revenue growth, • Work closely with senior leadership across the group, • Ensure consistent quality of food, coffee, and drinks What We’re Looking For • Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar), • Strong leadership and team management skills, • Highly organised with excellent attention to detail, • Positive, proactive attitude and strong work ethic, • Ability to perform under pressure in a busy environment, • Excellent communication and people skills, • Experience managing stock, budgets, and labour costs, • Passion for hospitality, coffee, and customer service What We Offer • Competitive salary £35k+ depending on experience, • Opportunity to grow within an expanding independent hospitality group, • Supportive senior leadership and strong team culture, • The chance to lead a busy, vibrant venue in the heart of Clapham If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro

Job Title: Assistant Manager Location: Paesan Restaurant, Crouch End - London Wage: £14-£17 p/hr About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated manager to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the assistant manager, you will work closely with the General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £14 per hour plus service charge, of at least £3 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!

Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.