Programme administrator jobs in London

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

360 Recruitment Consultant, London, from £25,000 per annum, Admiral is the leading specialist recruitment consultancy agency in the catering and hospitality sector. We offer both permanent and temporary solutions within the industry nationwide. Due to business demands and steady growth we are currently looking for focused motivated people to join our business in our city office at this exciting time of growth The Ideal Candidate will be ·Highly motivated and a self starter with a passion for building long lasting client relationships ·Able to manage client and candidate expectations with the upmost professionalism at all times · Able to build new relationships whilst maintaining existing ones ·Excellent communicators, both written and verbally · Be computer literate · Able to confidently communicate with people at all level Main Responsibilities will be · Contributing to the growth of a division · Client relationship management · Account management · Dealing with day to day bookings and enquiries · Administration, payroll, compliance and all candidate communications Package for Consultant · A great working life balance from Monday to Friday, 7am to 4pm OR 8.30am to 5.30pm · Excellent benefits including work based pension · Highly competitive uncapped commission scheme · Clear and defined career ladder If this sounds like the ideal opportunity for you! Please apply below Job Types: Full-time, Permanent Salary: £25,000.00-£50,000.00 per year Benefits: Additional leave Company events Company pension Flexitime Referral programme Sick pay Schedule: Monday to Friday Supplemental pay types: Commission pay Work Location: In person

We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider

Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.

Employment duties Provide high quality dental treatment in line with current theory and practice, while treating patients with empathy and understanding Maintain the required professional registration, indemnity and insurance Manage own programme of continuing professional development to maintain and improve own professional knowledge and competence and to meet the GDC requirements Follow all practice policies and procedures and maintain standards of infection prevention and control in line with current theory and practice Treat patients with empathy and understanding Establish, promote and maintain productive working relationships with all team members to provide high standards of care and service to the patients in line with the practice policies and procedures Liaise with the practice owner on all matters concerning administration, pay and service conditions Supervise the assisting dental nurse in regard to clinical matters Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work Key tasks Offer dental treatment to the patients in line with the dentist’s skill, experience and the GDC’s ‘Scope of Practice’ including: Diagnose disease Prepare comprehensive treatment plans Prescribe and provide endodontic treatment on adult teeth Prescribe and provide fixed and removable prostheses Carry out oral surgery Provide oral health advice and care Carry out periodontal surgery Extract permanent teeth Prescribe and provide crowns, bridges, veneers and cosmetic dentistry Carry out treatment on patients who are under general anaesthesia Provide conscious sedation Prescribe medicines as part of dental treatment Prescribe and interpret radiographs Additional skills which a dentist could develop after appropriate training: Provide implants Provide non-surgical cosmetic injectables Prescribe and provide fixed orthodontic treatment Refer to a suitable practitioner if the treatment is outside of your sphere of knowledge and/or experience Recognise where supervision is necessary and refer appropriate difficult professional or clinical issues to the practice owner Take part in the emergency rota as directed Maintain good lines of communication with the practice team in the best interests of patients Obtain valid consent from patients before starting treatment, in line with the current guidelines and the practice policy Ensure that all clinical dental notes are comprehensive, contemporaneous and complete and are available for inspection at the premises at any time Keep up to date with and practise in line with current NHS (where appropriate) and GDC regulations as well as with the guidance from the Faculty of General Dental Practitioners and NICE Keep up to date with health and safety requirements Attend practice meetings and training sessions when requested Observe correct professional behaviour and promote a positive image of the profession and the practice at all times Keep confidential all patient, business and practice information Work actively with the practice owner to develop the practice and implement the business plan

This is an amazing opportunity to join one of the UK's most exciting voice-over agencies and their studio partners Voice Over Soho and Light Year Studios. About the Role The successful candidate will have 5 years bookkeeping experience ideally within creative/media industries and have a good knowledge of Xero. Salary: Circa £34-£38k (depending on experience) Working hours: 9:00 – 18:00 Monday to Friday (with 1 hour for lunch) This is a hybrid job with 3 days working in office and 2 days from home each week. There will be an initial training period of 1 month in the office. Job Description Accounts Payable Accounts Receivable Bank Reconciliation VAT preparation General Office Administration About Us Our clients include brands: Apple, Google, Facebook & Amazon, TV channels: BBC, SKY, NBC, ITV & C4, & film production companies: Disney, Warners, Universal & Sony. We have 6 studios and 2 edit suites across 3 locations in Soho & Fitzrovia providing voice-over recording, a full range of audio post-production and the very first Dolby Atmos Home Entertainment Certified Studio globally. About You Candidate Profile - Desired Skills & Experience: Professional experience in bookkeeping within Creative/Media Industries. Good knowledge of Xero & Excel. Mac computer literacy, ability to learn new programmes easily Organised with good office administration skills. Ability to manage a small team including an Invoicing Clerk and Credit Controller. Excellent communications skills – written and verbal

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.

One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint

Position Summary: We are looking for a highly skilled and experienced Senior Techno-Functional Project Manager with expertise in SAP EWM (Extended Warehouse Management), data migration, and preferably SAP BTP Clean Core. The ideal candidate will have a solid background in managing complex projects and possess a deep understanding of both technical and functional aspects within the SAP landscape. Key Responsibilities: - Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and timeline tracking. - Collaborate closely with cross-functional teams, including business stakeholders, IT developers, solution architects, and external vendors, to ensure successful project delivery. - Provide technical leadership and guidance in SAP EWM implementation projects, including configuration, customization, and integration with other SAP modules or third-party systems. - Oversee data migration initiatives, ensuring data quality, integrity, and compliance with regulatory requirements. - Drive adoption of best practices and standards in SAP EWM implementation and data migration processes. - Act as a liaison between technical teams and business stakeholders, translating business requirements into technical solutions and vice versa. - 7. Mentor junior team members and provide expertise in SAP EWM and related technologies. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field. - Progressive experience in project management, with a focus on SAP EWM implementation, data migration, and related technologies. - Strong expertise in SAP EWM configuration, customization, and integration with other SAP modules or third-party systems. - Hands-on experience with SAP BTP Clean Core is preferred. - Proven track record of successfully managing complex projects, delivering results within budget and timeline constraints. - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and attention to detail. - SAP certifications in relevant modules (EWM, S/4HANA) are a plus.

Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider

The Role: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will play a key role in maintaining day-to-day operations, ensuring a smooth and efficient working environment. The Office Administrator will be responsible for handling administrative tasks, coordinating office activities, and providing support to the Directors and Business Support Manager. Duties and Responsibilities: Perform general office tasks: photocopying, binding, scanning, data entry, and record keeping. Manage office supplies, ensuring adequate stock levels. Answer and direct phone calls, emails and inquiries professionally. Greet and assist visitors, clients, and employees in a friendly manner. Handle incoming/outgoing mail and coordinate courier services. Schedule and coordinate meetings, appointments, and boardroom bookings. Assist in organizing company events, managing guest lists and liaising with venues and suppliers. Coordinate maintenance and repair of office equipment and facilities. Support social media activities, including content research for LinkedIn and Instagram. Liaise with vendors to ensure a well-functioning work environment. Provide administrative support to the Business Support Manager and Directors as needed. Collaborate with departments to facilitate effective communication and workflow. Fulfill the role of Fire Safety Officer and First Aider. Any other duties as reasonably requested by the Business Support Manager and Directors. Experience: Educated to A-level or above. 2 years roven experience as an Office Administrator or in a similar administrative role. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office (Word, Excel, Outlook), with a good level of IT literacy. Demonstrates a good level of proactivity and forward planning, with an ability to take ownership of workload. Reliable and a good timekeeper. Knowledge of health and safety regulations and CRM systems is a plus. Closing date: Friday 24th February 12:00pm Interviews: w/c 4th March Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the organization. Job Type: Full-time Salary: £25,000.00-£30,000.00 per year Benefits: Additional leave Company events Company pension Cycle to work scheme Free fitness classes Free parking Health & wellbeing programme On-site parking Sick pay Store discount Schedule: Monday to Friday Education: A-Level or equivalent (required) Experience: Administrative experience: 2 years (required) Language: English (required) Ability to Commute: London (required) Work Location: In person