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Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos Paid return flight to Mexico after 2 years - for everyone! Join the fiesta at our annual summer party plus regular socials with your team Celebrate your probation with £100 to spend at Wahaca with your favourites Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years Unlock bonuses up to £1,000 through training, development and referrals Enhanced Maternity and Paternity pay Free English lessons Fantastic development opportunities across our brands and your own personal development plan Part and Full - time contracts available (we don't believe in 0-hour contracts!) About the role... Fully support your management team on all aspects of running the restaurant Ensure our team delivers WOW-worthy experiences with every guest Lead engaging and fun shifts, supporting teamwork within front and back of house Maintain high standards of cleanliness and safety If you have an experience in managing shifts and have an appetite to grow even further we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it's the people that make a restaurant thrive and want to make every employee's experience a fun and memorable one. Hungry to grow with us? Apply now! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
🌟 Join Franco’s as a Floor Supervisor! 🌟 📍 Location: Jermyn Street, Green Park Why You’ll Love Franco’s: 💷 Competitive Pay: £16-£17/hr or £38,000-£40,000/year + annual bonus ⏰ Full-time (44 hrs/week) 🚪 Closed Sundays: Plus 10 days at Christmas, 4 days at Easter, and Bank Holidays 🌴Holidays: 28 days + extra for years of service 🎓 Training & Development: Company-funded courses & career progression with Flow Hospitality 🍽️ Perks: Complimentary meal for 2 after probation, 50% off at Franco’s & Wiltons 💼 Benefits: Company sickness pay, pension scheme, uniforms provided & laundered 🍛 On-duty Meals: Delicious and complimentary 🏆 Rewards & Recognition: Employee of the quarter/year, annual staff party Who We Are: Franco’s, a beloved Italian restaurant since 1946, offers a blend of traditional and contemporary cuisine. Located between Green Park and Piccadilly, we share our heritage with our sister venue, Wiltons. What You Bring: 🌟 Experience as a Head Waiter/Supervisor in a busy setting (80-120 covers) 👥 Leadership: Training, coaching, and delegation skills 💡 Sales & Customer Service: Excellent skills and sales improvement awareness 🍇 Wine & Spirits: Strong knowledge of grape varieties, wine styles, spirits, and cocktails 💪 Motivation: Commitment, drive, and a ‘can do’ attitude 📊 Tech Savvy: Familiarity with Sevenrooms reservation system and TISSL POS (a plus) Requirements: 🇬🇧 Right to work in the UK 📄 Applications without a CV won’t be considered ⏱️ If you don’t hear back within 5 working days, consider your application unsuccessful Ready to elevate your career? Apply now and be part of our legacy! 🚀
We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as a Night Manager. As a Night Manager you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Support night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Manage administrative tasks, procedures, processes and standards and ensure correct practice within the night team Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts Successful Night Manager have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous. In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Training experience, Leadership skills, Customer care, Hospitality The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
We are looking for a motivated and experienced Duty Manager to join our team at a busy fish and chips take away and restaurant. As a Duty Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that customers receive high-quality service and that all staff are performing their duties effectively. Responsibilities: - Supervising and coordinating the activities of staff, including kitchen and front-of-house employees - Ensuring that the restaurant is clean and well-maintained at all times - Handling customer complaints and resolving any issues that may arise - Managing inventory and ordering supplies as needed - Training new employees and monitoring their performance - Assisting with staff scheduling and payroll - Ensuring compliance with health and safety regulations - Working closely with the management team to develop and implement strategies for improving the overall performance of the restaurant Requirements: - Previous experience in a similar role within the hospitality industry - Excellent communication and leadership skills - Strong organizational and time management abilities - Knowledge of food safety and hygiene practices - Ability to work well under pressure and handle multiple tasks simultaneously - Flexibility to work evenings, weekends, and holidays as needed If you are a dedicated and customer-focused individual with a passion for the restaurant industry, we would love to hear from you. Apply now to join our team as a Duty Manager and help us deliver exceptional dining experiences to our valued customers.
Front of House Supervisor | £14 per hour | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week | Rotating between morning and evening shifts To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Description: As an Assistant Manager, you will be responsible for supporting the management team in day-to-day operations, ensuring that our business runs smoothly and efficiently. You will play a key role in driving our business forward, helping to achieve strategic goals and maintaining high standards of customer service. Key Responsibilities: - Assist the Manager in planning and implementing strategies to attract and retain customers - Oversee daily operations and ensure the team adheres to company policies and standards - Provide excellent customer service and handle customer complaints or issues promptly and professionally - Assist in the recruitment, training, and development of staff - Monitor and manage inventory, ordering supplies as needed - Analyze sales and performance metrics to identify areas for improvement - Coordinate with other departments to ensure a seamless operation - Contribute to team meetings and offer innovative solutions to improve processes Qualifications: - Bachelor’s degree in Business Administration, Management, or a related field - Proven experience in a supervisory or management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Problem-solving mindset with strong organizational skills - Ability to work under pressure and handle challenging situations - Proficiency in MS Office and other relevant software What We Offer: - Competitive salary and benefits package - Opportunities for professional growth and development - A dynamic and supportive work environment - The chance to make a significant impact in a growing company Application Deadline: [Insert Deadline] [Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. --- This job post template covers the essential aspects of the Assistant Manager role, including responsibilities, qualifications, and application instructions. Adjust the details to fit your specific needs and company policies.
Overview of the role- Project Manager The Ascott Limited is growing its lodging portfolio! In this newly established position you will be responsible for leading the project management and coordination of the pre-opening, conversion and special projects covering all properties within our lodging business across Europe. The successful applicant will exude an independent and energetic professionalism within an autonomous environment. Working with a small immediate team, but connecting, engaging and managing a large amount of business stakeholders, you will guide, support and contribute to ongoing projects and business growth. This role is on a full time fixed term contract and involves a hybrid working arrangement based at our UK Corporate Office in London, with frequent travel. With our recent acquisitions and growth target, now is the time to join The Ascott Limited! Job responsibilities: Lead and oversee the planning, execution, and evaluation of pre-opening tasks, conversions, and special projects to ensure successful completion Work closely with PTS Project Manager of pre-opening properties to develop and execute comprehensive strategies pre-opening, conversions, and special projects, aligning with corporate goals and brand standards Ensure seamless project execution and alignment with company objectives Ensure all pre-opening properties acquire necessary licenses and certifications To work with several teams to integrate all different Global Brand Standards and Guidelines and incorporating Brand-specific requirements Collaborate with finance teams to develop and manage budgets to optimize resource allocation Cooperate with Engineering to ensure all POP Properties adhere to Safety & Security and Sustainability Guidelines To be successful in the role you will have: Great organisational skills, effective project coordination and time management Exceptional leadership, communication and team building skills Strong analytical capability with a keen eye for detail and a strategic mindset Proven track record of successful project execution and operational excellence in a multi-property or corporate setting Proficiency in budgeting, financial analysis, and resource management Extensive knowledge of hospitality operations, trends, and best practices Desirable: Chartered Project Professional (ChPP) status What we offer to our team Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings Employee Assistance Programme Offering Recruitment Referral (Refer a friend) bonus programme Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. With our recent acquisitions and our growth target, now is the time to join The Ascott Limited. Required skills: Project Management The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The role A Bar Manager is at the forefront of the day to day bar operations, leading from the front, and driving sales. A great Bar Manager should know that the key to creating a fabulous atmosphere for the guests at the bar, starts with creating the right atmosphere behind the bar. Your ideas will help us to drive our thriving business forward, and your ability to lead our teams will help us ensure every guest has the best possible experience! Benefits Generous salary package including an annual bonus and a full time 48 hour contract 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends ? Access to the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do - ? Looking to work as part of a team - ? Looking to make a career - ? About you - 2 Years' experience in a similar role minimum - Strong knowledge of alcoholic beverages and regulations - Amazing staff management, motivation and training - Good knowledge of stock management and rota writing - Last but by no means least, a love of sport definitely helps! Us as a wider group ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
You have experIence openIng and closIng the floor, alongsIde a love for friendly, but professional service. We’re looking for a front of house supervisor who lives in Lewisham and enjoys working as a team, hosting guests, and the rush of a busy service. ApplIcants must be fluent in English and available 7 days a week (inc. weekends). Voted Best Organisation & Best Environmental Champion at the Mayor of LewIsham’s Local Business Awards.
Job Title: Restaurant Floor Supervisor Location: Fish! Restaurant, Borough Market Employment Type: Full-time only About Us: Fish! Borough Market, a well-established brasserie-style restaurant in the heart of bustling Borough Market, is seeking a Restaurant Floor Supervisor. With 110 seats indoors and 40 outdoors, we cater to a diverse clientele, including business professionals, tourists, families, and locals. Our service ethos is smart casual, combining friendliness with professionalism and efficiency. We serve lunch and dinner every day, welcoming an average of 2000-2500 guests weekly. We are looking for someone who is experienced in management and enjoys being hands-on in service, supporting the front-of-house team to ensure exceptional customer experiences. Join our management team to contribute to our continued success. Job Description: As a Floor Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant. With a team of approximately 30 staff members, including five managers, you will oversee daily operations, maintaining high standards of service and customer satisfaction. Requirements: - Minimum 2 years' experience in a similar role in a busy high-end restaurant - Full-time availability to work various weekly rotas, please note that we are unable to offer fixed days off or part time at this time. - Excellent interpersonal skills and ability to maintain team harmony - Ability to remain calm and efficient under pressure - Impeccable grooming and presentation - Strong customer focus and problem-solving skills - Exceptional leadership qualities with experience managing large teams Key Responsibilities: - Opening and closing procedures adherence - Supervision of service during peak hours - Oversight of staff duties and performance - Ensuring service standards are maintained - Motivating and driving the team - Cash management and stock control - Effective communication with all departments Benefits: - Earnings of £33,000/year (including tronc), with a potential total earning of approximately £35,000/year with tronc bonus - Monthly payments with early access via Wagestream - 28 days holiday (including bank holidays), increasing with length of service - 50% discount when dining in, plus 20% family discount - Meals and drinks provided during shifts - SAGE retail-wellbeing discount - Staff parties and in-house training - Pension scheme - Be a part of the vibrant Borough Market community Note: We do not sponsor Work Visas; all applicants must be eligible to work in the UK and possess a Share Code prior to application. How to Apply: please apply with your UPDATED CV or UPDATED job today's profile. Please note we don't contact those whose profile doesn't show up-to-date experiences. We look forward to welcoming you to Fish! Restaurant at Borough Market.
We are searching for an experienced brand leader /operations manager to join us on our journey at Voodoo Ray’s. You We’re looking to hire a competent brand leader /operations manager with a background working in fast-paced casual dining environments or QSR’s. As a brand leader you are a business owner and are fully accountable for delivering our brand standards and financial objectives. You will proactively identify growth opportunities, embracing and driving change throughout the business all while supporting everything Voodoo Ray’s. Above all, you are fully accountable for Health & Safety and Food Safety within our business. Our Brand Leaders build and develop high performing, happy teams and lead by example. They create and drive a culture of growth - delivering excellence in the customer experience and delivering company commercial targets. Leading from the front, you will be focused on the on-going development and growth of Voodoo Ray’s. Customer 1. Maintain our customer service standards, ensuring that these are delivered consistently by all branches and members of the team (with a smile!) 2. Oversee maintenance of stock levels & the consistent delivery of the proposition to brand specifications and time frames 3. Ensure tasks / duties are only performed by trained & friendly team players 4. Constantly strive to improve the Customer experience and build strong ties with the community 5. Accountable for all Customer feedback (including social media) - proactively identifying and resolving potential issues 6. Responsible for the safety and security of the branches and all those within 7. Enforce Voodoo Ray’s merchandising and Brand standards, including site appearance, Customer communications and cleanliness 8. People 9. Accountable for ensuring Voodoo Ray’s policies and procedures are maintained at all times 10. Responsible for ensuring Health & Safety and Food Safety standards are observed by all team players and Customers 11. Build high performing and cohesive teams through effective and consistent recruitment, training and development 12. Ensure communication tools, including briefings and communication boards are used during all shifts and build the communication and organisation skills of Managers 13. Motivate and effectively communicate with teams to ensure the efficient operation of VR 14. Oversee certification process, maintain records and identify future Supervisors / Managers 15. Set and engage succession planning and develop Management team capabilities 16. Follow HR procedures in line with UK employment law, counselling and disciplining employees as necessary 17. Commit to continuous personal growth and proactively identify learning needs Profit 1. Accountable for business P&Ls, routine review of financial reporting and delivering commercial targets 2. Ensure all cost lines (GP, margin, labour) and other controllable costs are within budget levels 3. Proactively generate sales growth through returning customers, NPD and ASPH 4. Develop and implement local marketing plans 5. Accountable for the accuracy and timeliness of all finance and admin reporting 6. Responsible for accuracy in forecasting, labour planning and delivery of ratios About Us We are Voodoo Ray’s and we’ve been selling New York style pizza by the slice for over a decade. We have a few restaurants in London and a small site in Manchester. We have some exciting new projects we are working on and plan to open more sites in 2024. This is a new position, and you will be working along-side the Back Of House Brand Leader. Together you will steer the course and future of Voodoo Ray’s. Apply Please send your CV along with a covering letter explaining why you feel you would make a great Brand Leader at Voodoo Ray’s. If your application is successful, we will be in touch to arrange an interview and a trial shift. We look forward to hearing from you!
Restaurant Team Leader at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.00p/h plus tips. Pay is every 2 weeks. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.
We're looking for a dynamic new GM to take the reins at our Brixton Restaurant. We're very sad to be saying bye to our outgoing GM who has been with us for over 4 years! So if you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant is around 55 covers 🪑🪑🪑 inside and outside. We have a strong mix of in house 🍽️ and delivery 🥡 sales. Its a really vibey site with tons of regulars (some of which are a bit famous! 🎞️), we get great footfall from events on in the Brixton academy 🎼 and just generally people out and about. We're open tuesday + wedensday (evening only), and lunch and dinner thur-sun, so you'll have the rare luxury in this industry of working a fairly fixed rota. About the Role - All the usual GM admin stuff such as forecasting, FoH rotas, being on top of Health & Safety , team recruitment/onboarding/training (we use Flow and Planday) - Recruitment for front of house roles - Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. - Strong relationship with the kitchen . We don't see the pass as a divide and with an open kitchen, we've always encouraged constructive and productive relationships between foh and boh. - Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£30k/yr) Service Charge (around £9k/yr) based on worked hours Target based Bonus Package (£4k/yr, paid quarterly) This means a very achievable annual take home of £43k / yr About You ☺️ - Previous GM experience is essential, with at least 2-3 years in a similar sized site location. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere. - Taking the time to use your past experience to train and mentor your team. - Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. - Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
Cygnet Properties is seeking a dedicated and experienced Property Manager to oversee the operations of one of our premier commercial buildings. The ideal candidate will be a proactive, detail-oriented professional with a strong background in property management and a passion for delivering exceptional service to tenants. Key Responsibilities: Oversee the day-to-day operations of the commercial building, ensuring all facilities are well-maintained and running efficiently. Manage tenant relations, addressing any concerns or issues promptly and professionally. Coordinate and supervise maintenance, repairs, and improvements in the building. Prepare and manage the annual budget, monitor expenses, and ensure cost-effective operations. Conduct regular inspections of the property to ensure compliance with safety and security regulations. Negotiate and manage vendor contracts for services such as cleaning, security, and landscaping. Ensure timely collection of rents and manage lease agreements. Maintain accurate records of property operations, including financial reports, maintenance logs, and tenant communications. Implement strategies to improve tenant satisfaction and retention. Qualifications: Bachelor’s degree in property management, business administration, or a related field. Minimum of 3-5 years of experience in property management, preferably in a commercial setting. Strong knowledge of property management software and Microsoft Office Suite. Excellent communication, negotiation, and organizational skills. Ability to handle multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Certified Property Manager (CPM) designation or similar certification is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. Join Cygnet Properties and contribute to maintaining and enhancing our reputation as a leader in commercial property management. If you are a motivated and experienced property manager looking to make a difference, we invite you to apply today.
We are looking for a new person to join our Comptoir team in Bermondsey street and London Bridge. Our small family run business is based in Bermondsey, close to London Bridge. Here we have our kitchen and shops, The right candidate for this job is someone with happy disposition who loves food, friendly customer service and has high cleanliness standards. Applicants must be able to wake up early and always serve each customer with a smile. If you think this sounds like you then I look forward to hearing from you! We are looking for a person that can start immediately. YOU WILL NEED EXPERIENCE AS A TEAM LEADER EXPERIENCE IN A CAFE IS MANDATORY YOUR ROLE: - Opening/ closing cafe - Making sure everything is cleaned for the next day - Make sure everything is ordered for the next day - Making sure the day goes well and having a team of 3 people maximum - Communicating with all managers
Voodoo Ray's is a fun grab & go pizza by the slice resraurant. We are looking to recruit a super hero store manager to take over from our long-standing manager at our Peckham site on Rye Lane. Your role in the business - maintaining a high standard for food, drinks and customer experience (with a smile)! Managing your team and communicating effectively on shift! Making & taking drinks including cocktails Assisting in creating a warm, relaxed and welcoming atmosphere within the venue Using our till system to take card payments Keeping the restaurant clean and inviting. Dealing with customer requests in a hospitable manner What will be expected of me? You're a team player with a natural ability to lead. Able to work in a fast paced environment Happy to converse with our friendly customer base Give great service!! Quick problem solving skills Weekend availability Ensure P&L targets are adhered to and met Invest time in your team to create the next star What's in it for me? 50% Staff discount at all Voodoo Ray's sites Free pizza on shift Fun and rewarding work within a friendly team Paid holidays Internal progression in a fast growing company with new sites on the horizon
Caffe Concerto is currently hiring Trainee Assistant Managers to the restaurants in Central London. A minimum of 2 years’ experience is required. You must be able to work under pressure in a busy environment. Weekly schedule, you must be available to work 6 days a week. Right to work in the UK. Available for immediate start.
ideally the candidate will have experience at assistant manager level as the vacancy is in a busy Italian restaurant in Wimbledon. The position entails running the restaurant in the absence of the manager under whom they will be working. This is an independent restaurant, not a chain.The salary is negotiable but circa £32,000pa for seven shifts a week
Job Title: Operations Manager Job Summary: We are seeking a dynamic and experienced Operations Manager to oversee our daily operations and ensure smooth functioning of our organization. The ideal candidate will be responsible for managing staff, optimizing processes, and implementing strategies to enhance productivity and efficiency. Responsibilities: - Develop and implement operational policies and procedures to improve overall efficiency. - Manage day-to-day operations, including budget management, resource allocation, and scheduling. - Monitor performance metrics to identify areas for improvement and implement solutions. - Collaborate with cross-functional teams to streamline processes and enhance communication. - Oversee inventory management and procurement processes to maintain optimal stock levels. - Ensure compliance with industry regulations and safety standards. - Lead and mentor a team of Site Managers and employees, providing guidance and support as needed. - Analyze data and generate reports to track key performance indicators. Requirements: - Bachelor's degree in Business Administration or related field. - Proven experience in multi sites operations management or a similar role within the hospitality and food industry. - Strong leadership skills with the ability to motivate and inspire teams. - Excellent problem-solving abilities and decision-making skills. - Proficient in project management software and MS Office Suite. - Outstanding communication and interpersonal abilities. Nice-to-have Skills: - Speak Spanish - Certification in Operations Management. - Experience working in a fast-paced environment. Join our team as an Operations Manager and play a key role in driving operational excellence within our organization. We offer competitive compensation, opportunities for professional growth, and a collaborative work environment. Apply now to be part of our innovative team!
Now looking for a Service Manager at Boulebar South Bank. We are a fun-loving pétanque bar based in the heart of London’s South Bank. Opened in the Summer of 2023, we are always on the lookout for service superstars to help us give our guests the very best experience! We believe that service is always the main focus. Your mission will be to lead, recruit and educate the Service team in order to deliver overwhelming service - every day, to every guest. We are happy and loving hosts, who are experts in greeting and caring for our guests. You will create an environment for your team to grow, deliver and be focussed in the right areas at the right time. You will make sure that the venue operates according to Boulebar standards, with full insight and knowledge of our products, principles and service system. You will work, with the other guild managers, as a team towards your venue targets; sales, number of guests, reviews, ENPS, NPS, and cost-%. Our expectations: You are an experienced Manager within hospitality You really want to lead a team You have an eye for detail and seeing things from the guest’s perspective You are a master at scheduling Your tasks: Be present at your Boulebar by working actively in service. Recruit, schedule and educate your shift leader, waiters and runners. Coach your team while identifying their strengths and weaknesses through daily guidance, overall inspiration and development tasks/goals. Arrange education for your guild members. Be responsible for the restaurant environment. Participate in weekly meetings with your management team. Be a teamplayer - you help out! It may happen that you get to help in other areas or functions of the business if there is a need. We will provide you with: Knowledge into our products and how to sell and serve. A tried-and-tested toolbox with all the tools needed to succeed. Detailed insight into how Boulebar works, our business principles, organisation, tools, brand and product. An expert knowledge of (and passion for) pétanque. We love variety and you may have gained your experience from many different places. Mainly, we look for a few key characteristics that we think are important. You should be: Ambitious and love learning new things. Full of energy and passion for people. Organised, self-driven and structured. Have an open and unpretentious approach to things. Together we work every day to develop and offer our guests a unique experience - which not only includes delicious drinks and Street Food, but also a social sport that we love to introduce to new people - pétanque! Where? Boulebar South Bank What? Full-time When? When can you start?!
We are looking for a savvy, smart and well spoken candidate for a Manager possession in our new NHS Staff Vehicle car wash located at the hospitals 🏥 The Description of the Job: 1. You will be dealing with the hospital charity as we donate from each vehicle cleaned on hospital site 2. We will be working with the hospital communication team for the purpose of staff promotion for the carwash 3. You will be cleaning cars on the main hospital Carpark sites 4. We will provide you with posters/ flyers/ booking sheets/ staff survey sheets 5. You will have access to all staff departments and staff car parks on site 6. We work with 7 trusts in London.most trusts group’s has 23 Hospitals and clinic sites in each chain plus. 7. There are 50,000 staff that work with in owe platform of trusts you will have access to all staff through the hospital’s communication team’s. 8. You will be expected to meet a target of car clean and booking sales per day 9. You will be expected to meet and greet NHS staff members and introduce this convenient service we provide to them with the element of the donation made from each vehicle cleaned 10. You will be required to log all the car cleaning data and customer basic info into the booking database 11. The operation Is based round the company website and email booking system and database. 12. You will be provided with a back page log in to manage staff bookings and data 13. Identification and uniform will be provided A) You must have basic business marketing skills Management and carwash experience B) Must be highly motivated to increase and expand wash sales C) You must not find it difficult to communicate with staff as this will be the main function required in the job D) You must have good communication skills E) You must have good organisation skills F) You must have good sales skills and business accruement. G) you must have a full drivers licence but not required but proffered H) the hours are 7:30 till 5pm PAY As this is a new business model and contract with the NHS you will be payed a basic pay of £9 per hour and commissions on each booking you convert into a job after the target threshold are met. You have the potential to earn £150 plus per day if you can meet all the above tasks. We also work with other Trusts in London. As We are expanding very fast, and there is lots of scope for opportunity for you to help grow the business very quickly based on marketing strategy and building your portfolio of managing NHS Trusts across the country. If you want to be involved in this exciting new, fast growing social enterprise, Or send me a text with your interest
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are now looking for a talented General Manager to join our team for a new opening in Autumn 2024. As a General Manager at Santo Remedio you are enthusiastic individual, eager to learn, team players who thrive working in a vibrant and fast paced environment. You are responsible for achieving the restaurant projections set by Directors and Senior Management team with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. Principles: To deliver an exceptional experience in line with the specification of the Senior Management team and whilst maintaining profitability overseen by Directors & Accountants. Overall responsibility for the restaurant offering, control of costs and profit potential through the effective application of business flair. Operating at all times within the company and legislative requirements, making sure all our guests experience the excellence ensuring the customer has an excellent experience and returns. As a member of Santo Remedio Management Team is your duty to be an example of personal hygiene, appearance, attitude, communication, due diligence & timekeeping. Areas of Responsibility & Action: - Staff - Service - Finance - Health & Safety, Hygiene, Fire, Licence - Maintenance - Food & drink - Reporting Overall Responsibilities: Efficiently run Santo Remedio BOH & FOH operation, taking responsibility for the day to day running of the restaurant, ensuring that staff standards, customer service standards, restaurant appearance and quality of food and drink are maintained and improved. Efficiently run the back of house admin operations - ensuring all relevant management, financial, health and safety, allergies, fire precautions, maintenance and compliance are managed and maintained in an efficient fashion. Ensure Santo Remedio management, financial, health and safety, allergies, fire precautions, maintenance and compliance systems are kept up to date and in order. Manage, train and nurture the Assistant Manager, Supervisor and FOH team. Maintain effective, honest and open communication with Directors, Senior Management Team, Head Chef, Sous Chefs and the rest of BOH & FOH team. Report to and work with the company Directors in an open and collaborative way, with the common goal of maintaining the high standards of the restaurant and moving it forward. Use your initiative and creativity in suggesting ideas for the improvement of current admin systems, and to contribute to overall company strategy. Work structure with primarily floor shifts and 1 admin shifts or 2 admin shifts if needed. Develop an understanding of the evolution of Santo Remedio and other concepts develop by Directors, and maintain a mutually beneficial working relationship with the management and staff of those new concepts. Candidates must: Have a very strong desire to learn and develop a career within Mexican food scene and small restaurant business. Have strong leadership skills as well as the ability to coach others. Have previous experience on a similar role for the past 2 years at least. Have flexibility to work varied hours during the week. Have the ability to delegate and supervise constantly even under pressure. Have a good level of written and spoken English to communicate efficiently. Deliver an exceptional customer care skills and true love for hospitality. Have an exceptional attention to detail in your day-to-day work. Have excellent personal presentation with a professional and warm personality. Confidence & professionalism when dealing – always with empathy - with guests and colleagues even at difficult times. Opening experience preferred but not essential Salary £50K - 52K per year