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General Manager

Management

22 hours ago104 views

Job Title: General Manager – Hobson’s Fish & Chips
Location: Central London (Charing Cross)
Job Type: Full-Time
Salary: Competitive, based on experience + performance bonus


About Us:

Hobson’s Fish & Chips is a well-established, high-volume fast-casual restaurant located in the heart of London’s busiest tourist districts. Known for quality, speed, and consistency, we serve thousands of customers weekly across multiple central locations. We are now looking for a driven, experienced General Manager to lead day-to-day operations and deliver exceptional guest experiences while maintaining operational excellence.



Key Responsibilities:

Lead and oversee the daily operations of the restaurant, ensuring smooth and efficient service during high-volume periods
Manage, train, and motivate a diverse front and back-of-house team to consistently deliver high standards
Drive team performance through clear KPIs and accountability, including sales targets, labour cost, and customer satisfaction
Manage rotas, shift planning, stock control, and supplier coordination
Ensure compliance with food safety, hygiene, health & safety, and licensing regulations
Handle customer complaints or escalations professionally and promptly
Support recruitment, onboarding, and staff development in collaboration with senior management
Report weekly performance metrics and operational updates to ownership





Requirements:

Minimum 2 years of experience in a management role within a busy restaurant or quick-service environment (experience in fish & chips or high-turnover hospitality preferred)
Proven leadership and team management skills
Strong understanding of fast-paced service operations, stock and cost control, and customer service excellence
Ability to stay calm and focused under pressure
Proficiency in rota planning, POS systems (e.g. SambaPOS), and basic financial reporting
Flexible availability, including weekends, evenings, and public holidays
Eligibility to work in the UK





What We Offer:

Competitive base salary
Quarterly performance-based bonuses
Meals on shift
Career progression opportunities within a growing brand
A central London location with high footfall and brand recognition
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £40,000 – £50,000 yearly
  • Benefits
    Performance bonus
  • Starting time
    Immediate start!

pin icon15 Villiers Street, WC2N 6ND, London

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Supervisor ManagerLondon

Restaurant • 11-50 Employees

Hiring on JOB TODAY since April, 2025

Why Work at Hobson’s Fish & Chips? At Hobson’s, we pride ourselves on being a friendly and welcoming team where everyone feels valued. We offer great flexibility to fit around your lifestyle, and we t

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