Problem solving jobs in London

Overview: We are seeking an experienced Business Support Manager to join our team. The ideal candidate will oversee the administrative operations of the company, ensuring efficiency and compliance with company policies along with sales administration matters. Duties: - Develop and implement administrative policies and procedures - Manage office supplies inventory and place orders when necessary - Coordinate office activities and operations to secure efficiency and compliance with company policies - Manage agendas/travel arrangements/appointments etc. for upper management - Manage phone calls and correspondence (e-mail, letters, packages etc.) - Support budgeting and bookkeeping procedures - Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately - Manage and maintain relationships with vendors and service providers. - Manage and response appropriately for any complaints received from the clients. - Ensure that quotations are sent to all new account enquiries as per management’s direction and within agreed timescales. - Manage invoices and maintain records. Requirements: - Proven experience in the similar role - Bachelors Degree (preferred) - Excellent time management skills and ability to multi-task and prioritize work - Attention to detail and problem-solving skills - Proficient in MS Office. Excellent written and verbal communication skills - Strong organizational and planning skills This is a full-time position offering competitive compensation. If you are a detail-oriented individual with excellent organizational skills, we encourage you to apply for this exciting opportunity. Job Type: Full-time, Permanent

The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !

We are recruiting for part time and full time roles in our Despatch Team. Based in our Camden offices, our warehouse is busy despatching online orders 7 days a week. Picking and packing orders requires quick thinking, good problem solving skills and the ability to be on your feet all day. Its a fun, fast faced environment with a friendly, family atmosphere. Flexible hours and days to suit your needs. Previous warehouse or customer service experience is preferable but not essential. A degree or similar education is preferable but not essential. Please attach your CV to your application and state whether you are seeking Full time or Part time hours. Salary example based on full time hours but part time is pro rata.

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be fun, pay attention to detail and solve problems with a smile! The ideal candidate will have a passion for food, excellent leadership skills, and a commitment to delivering a top-quality dining experience to our customers. Key responsibilities: · Manage kitchen staff and coordinate food orders. · Supervise food preparation. · Monitor food temperatures for quality. · Oversee kitchen administration to ensure policy compliance. · Lead by example, promoting high standards of conduct and performance. · Train employees for safe equipment operation and handling of materials. · Ensure all food items adhere to our recipe, preparation, and portion standards. · Place food and equipment orders. · Maintain a clean work environment and enforce preventive maintenance measures. Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. • Competitive salary. • Mainly Monday- Friday.

Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!

As Commis Chef you will: - Assisting in the food preparation process. - Following instructions and preparation for recipes based on restaurant standards. - Dealing with deliveries and stock rotation. - Following health and safety and food hygiene practices. - Being personally responsible for hygiene, safety and correct use of equipment and utensils. - Assisting other chefs when required. We offer: - Company events - Company pension - Discounted or free food - Employee discount - Referral programme Key skills we’re looking for: - Passionate about food - Highly organised and self-motivated with a pro-active problem-solving approach. - Flexible and able to deliver high standards of work. - Committed and willing to take responsibility and grow within the role. - Personable and able to work well with others. - Able and comfortable working under pressure. Job Types: Full-time, Permanent Salary: From £11.44 per hour Expected hours: No less than 35 per week Schedule: 10 hour shift 8 hour shift Weekend availability Supplemental pay types: Tips Work authorisation: United Kingdom (required)

We are seeking a confident Receptionist to become part of our Front Office Team at Citadines South Kensington London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment

RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00

Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?

Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!

Job Opportunity: Assistant Manager at Clean Kitchen – Battersea Are you passionate about the fast-paced world of quick service restaurants? Do you thrive in a dynamic environment where no two days are the same? We're seeking a dedicated and energetic Assistant Manager to join our team! Position: Assistant Manager Company: Clean Kitchen Location: London - Battersea Power Station Job Type: Full-time Responsibilities: - Assist in overseeing daily operations to ensure efficient and smooth functioning of the restaurant. - Supervise and train staff members to maintain high standards of customer service. - Help in inventory management, ordering supplies, and controlling costs. - Ensure compliance with health and safety regulations at all times. - Handle customer inquiries, concerns, and complaints in a professional manner. - Collaborate with the management team to develop strategies for business growth and improvement. Requirements: - Previous experience in the hospitality industry in a managerial role. - Strong leadership skills with the ability to motivate and inspire team members. - Excellent communication and interpersonal skills. - Proven problem-solving abilities and decision-making skills. - Flexible schedule, including evenings, weekends, and holidays. - Food safety certification is a plus. Perks: - Competitive salary of up to 35k per year and benefits package. - Opportunities for career advancement and professional development. - Fun and fast-paced work environment with a supportive team. - Free delicious food on shift! If you're ready to take the next step in your career and be part of an exciting team, apply now! We can't wait to meet you!

Position Overview: We are looking for an experienced Executive Assistant / Personal Secretary to provide personalized administrative support to our executive team and ensure the smooth operation of daily business activities. The ideal candidate will be detail-oriented, possess excellent communication and organizational skills, and be able to handle a wide range of administrative and executive support tasks. Key Responsibilities: - Manage and maintain executive schedules, including arranging appointments, meetings, and travel itineraries. - Screen and direct phone calls and correspondence, ensuring inquiries are handled promptly and professionally. - Prepare and edit correspondence, presentations, reports, and other documents as needed. - Coordinate and organize meetings, conferences, and special events, including booking venues, catering, and managing logistics. - Conduct research and compile data to support executive decision-making processes. - Handle confidential information with discretion and maintain strict confidentiality at all times. - Serve as the primary point of contact for internal and external stakeholders, demonstrating professionalism and exceptional customer service. - Assist with personal tasks and errands for executives as needed. - Perform general administrative duties, such as filing, photocopying, and managing office supplies. - Collaborate with other administrative staff to ensure seamless workflow and efficient operations. **Qualifications:** - Bachelor's degree preferred. - Proven experience as an executive assistant, personal secretary, or similar role. - Proficiency in Microsoft Office Suite and other relevant software applications. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong interpersonal and communication skills, both written and verbal. - Ability to maintain confidentiality and exercise discretion when handling sensitive information. - Resourcefulness and ability to solve problems independently. - High level of professionalism and integrity. - Flexibility and adaptability to changing priorities and business needs.

As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.

About us Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM to help lead the FOH team and level up our natural wine game. Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them. Description At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months. Responsibilities As Assistant Manager, you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will: - Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard - Problem-solve issues for staff and be a great, inspiring manager - Assume responsibility for FOH operations in the absence of Ria - Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers - Leading & running services as well as taking the lead on wine briefings & training - Assist in training and mentoring FOH staff on product knowledge and wine service - Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant - Supporting Ria with staff training on shift - Fostering a positive work environment built on mutual respect and teamwork - Stock management and ordering support (stock counts) - Manage reservations, collections and takeaway while on shift - Contribute new ideas and opportunities to help take Ria’s to the next level Experience / Requirements - Ability to work effectively in a fast-paced environment, both independently and as part of a team - Previous experience in restaurant management or supervisory role is a plus - You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus) - Experience with team leading and managing - We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas. - Ready to roll up your sleeves and get stuck in to an exciting start up. Benefits - £38k-£42k pa including tronc - 40-45 hours per week - 28 days holiday + public holidays - 1 mental health day per quarter - Team socials and events - Have opportunities for career progression in a diverse and growing organisation with ambitions - Free staff food, and coffee every day - Cost price wine - Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)

Laravel Developer Responsibilities Discussing project aims with the client and development team. Designing and building web applications using Laravel. Troubleshooting issues in the implementation and debug builds. Working with front-end and back-end developers on projects. Testing functionality for users and the backend. Ensuring that integrations run smoothly. Scaling projects based on client feedback. Recording and reporting on work done in Laravel. Maintaining web-based applications. Presenting work in meetings with clients and management. Create, test, and maintain web-based applications using Laravel Framework. Work with members of the other teams to design, develop, and implement software solutions. Implement and manage the entire web application development lifecycle, from conception to delivery and post-launch maintenance. Write clean, efficient, and well-documented code. Make use of back-end data services and support the growth of current data services API. Effectively communicate all project updates, evaluations, suggestions, schedules, and technical and procedural difficulties. The development procedure, architecture, and similar information should all be documented. Requirements & Skills Troubleshoot and debug software issues. Continuously improve software quality and performance. Keep up with the latest web development technologies and trends. roven work experience as a Laravel Developer or similar role Strong knowledge of PHP, Laravel Framework, and MySQL Knowledge of HTML, CSS, JavaScript, and jQuery front-end technologies Experience with RESTful APIs, Git, and Agile development methodologies Excellent problem-solving and analytical skills A keen eye for detail and the flexibility to operate well under pressure Bachelor's degree in Information Technology or a related field

We are currently seeking Reception team members to support our team and guests - IN KINGS CROSS. The role’s primary focus is on ensuring every single guest has an unforgettable experience at our hotel. Key requirements. • Excellent customer service and problem solving skills. • Auditing and banking end of shift reconciliations. • Supporting other teams in the hotel and ensuring effective shift handovers. • Passion for service and delivering unforgettable experiences to our customers. • Positive attitude and drive. • Passion for developing yourself • Kindness, honesty and care for the surrounding community. • Good understanding of the industry and what it takes to be the best. • Imagination and ability to maximise business potential. Must have right to work in UK and be able to commute to property locations. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.

The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts. We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends. Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements. Training will be provided. Must be very flexible and willing to work both Mornings and Afternoon Must be Willing to Work on a Rota timetable, including weekends and public holidays if required. This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management. Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged. We are seeking someone who has: - Fluent in Written & spoken English. -Good with Computers - Able to handle reservations and allocation of bookings - Experienced in Supervisory role - Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings. - Very Competent, Able to work alone. -Hard Working, patient, and Calm - Helpful, polite, and Willing to assist Guests with Luggage or solve problems - Guest Customer Service focus, Very Friendly, Polite. - Good communication skills, keeping the manager up to date with any problems and follow-up. -Good Listener, managing any requests or issues with genuine warmth and interest in learning - Good personality with a can-do attitude and self-motivation. - Provide professional Service and be able to smile at work. Job Duties involve: Check-In and Check-Out Hotel Guests Managing Online Reservations Liaising with Customers and their requirements. Handling any room complaints Managing all Emails and Telephone Queries Administration Random Room Inspections Attending to Guest requests Assisting in Managing all Departments: Reservations, Housekeeping Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc Job Types: Full-time,

Independent group of Hotel and Restaurants in central London is looking for a : Duty Manager Manager / CEO Personal Assistant The Duty manager role requires someone overseeing daily operations, ensuring employee productivity, and monitoring the efficiency of all processes of the Hotel and employees. The Role We are looking for a friendly and smart person to welcome all arriving and departing guests at the main Hotel entrance. You will often be the first and last person a guest sees - making you an important part of their memory at this prestigious hotel. As a Hall Porter, you will welcome all arriving and departing guests at the main Hotel entrance. You will often be seen as the point of contact for all enquiries for arriving and resident guests. You have to smile and have a warm and welcoming personality. You must also be extremely well presented and have a friendly, confident, yet relaxed manner when dealing with the public. From when guests enter the hotel to when they leave, you will be an important part of the guest experience. Your actions will determine the guests' satisfaction levels and the extent to which they get the most out of their stay. Your main duties include. • five days per week covering a variety of shifts between the hours of 7 am and 10 pm - never more than 8 hours shift • Welcoming guests on arrival to the hotel • Assist arriving and departing guests with their luggage. • Showing arriving guests around the hotel before showing them to their rooms • Answering guest queries • Managing the bookings platforms (Expedia, Booking) • Answering booking requests through our email and WhatsApp Number • Managing Housekeeping and checking the rooms after cleaning • Making arrangements following guest requests: taxis, train times, car rentals, theatre tickets • Handle inventory and orders for Hotel amenities and minibar • Assisting CEO as a PA - The hotel has just five rooms - there are some quiet days when you can work on the laptop at the reception Requirement for the role: • A presence as a host at the main entrance • Excellent standard of personal appearance • Excellent verbal communication - smiling, warm, relaxed and friendly • Genuine desire to serve our guests, whether here for business, pleasure, or a special occasion. • Ability to work shifts and weekend days outlined. • Experience in a similar position • Proficient in Microsoft Office • Good English spoken and written • Problem-solving ability The salary starts from £ 30,000 per annum plus other company benefits, restaurant discounts, and an end-of-financial-year service charge bonus. Extra hours are paid at 14£ gross per hour. No more than five days per week, 28 days of paid holidays. Please send an up-to-date copy of your Curriculum Vitae with a recent Photo. Due to the high number of applications, we are only able to contact candidates who closely match the level of skills and experience required by our clients. However, please contact us for more information or opportunities or forward your CV for consideration. Candidates must be eligible to live and work in the UK

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Assistant Manager to assists in coordinating all Front of House operations. At least 2 years of experience. Full time position 48 hours a week including all Fridays, Saturdays and Sundays. Skills required: - Currently working at Restaurant Management level for a minimum of 2 years - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!