£16.91–£20.51 hourly
Full-time
London
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments. The Role We’re looking for a Supervisor to join the team at The Coach Makers Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues. Key Responsibilities • Support the management team in overseeing daily front-of-house operations., • Lead, motivate, and support team members to deliver excellent guest experiences., • Ensure efficient service, smooth workflows, and adherence to operational standards., • Assist with training, coaching, and developing team members., • Monitor stock, rota planning, and service readiness to maintain quality and efficiency., • Ensure compliance with health, safety, licensing, and hygiene standards., • Handle guest queries, feedback, and any service issues promptly and professionally. Skills & Experience • Previous experience in a supervisory or senior front-of-house role in hospitality., • Strong leadership and team management skills with the ability to motivate and develop staff., • Excellent organisational, communication, and problem-solving abilities., • Friendly, approachable, and professional attitude., • Hands-on, adaptable approach with focus on service excellence., • Full eligibility to work in the UK. On The House At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to: • Competitive pay plus service charge. Advertised rate is inclusive of tronc., • 50% off food & drink across all Cubitt House pubs., • Perkbox – 30 points every month to spend however you like., • Enhanced maternity and paternity leave., • Nursery scheme vouchers., • Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house., • Wagestream., • Company pension., • Cycle to Work Scheme., • Flexible shift patterns., • Length of service rewards., • Employee of the Month recognition., • Supplier trips, tastings, and external learning opportunities., • Monthly Bar Academy for cocktail mastery and premium drinks training., • Quarterly staff socials, competitions, and a legendary Christmas party., • Free language development school to help you grow., • A bottle of champagne on your birthday., • A supportive, passionate culture that values both skill and character. Apply today and take the next step in your hospitality career with Cubitt House.
Nadir J.Active 3 minutes ago
