Accounts Assistant - Hosco - London

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK’s Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry’s largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY’s remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: • Past business reviews and large-scale remediation programmes for firms, • Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution, • Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways, • Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board‑level reporting, • Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight, • Workstream leadership across multi‑disciplinary teams (operations, technology, data, risk) to deliver at pace, • Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle, • Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements, • Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery, • Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: • Provide visible leadership across EY’s largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes, • Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes, • Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance, • Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision‑making discipline, • Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments, • Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale., • Operate confidently at senior levels, with strong written and verbal communication skills for Board‑level reporting, regulator engagement and executive presentations, • Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships, • Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities, • Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas, • Create a high‑performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes, • Demonstrate a proactive, ownership‑driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: • Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes, • Proven programme leadership experience delivering large‑scale, multi‑workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes, • Strong programme management disciplines and the ability to establish strong delivery controls, • Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes, • Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels, • Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure, • Proactive and outcomes‑focused, anticipating issues, shaping solutions and driving decisions to conclusion, • Strong client‑facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers, • Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations, • Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services, • A collaborative leader who works effectively across EY’s wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years’ experience working within Financial Services or significant experience leading large‑scale remediation programmes, • Proficient in programme set‑up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans, • Sound technical knowledge of financial products and customer‑facing regulated activities (e.g. complaint handling, redress, conduct risk), • Strong academic background, ideally to a degree level or equivalent, • FPC or QCF Level 4 qualified (preferable but not required), • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry’s most complex and high‑profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Support, coaching and feedback from some of the most engaging colleagues around, • Opportunities to develop new skills and progress your career, • The freedom and flexibility to handle your role in a way that’s right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Are you ready to grow with a team focussing on Microsoft stack that cuts across markets and industries. Role Purpose Lead the Finance workstream across Microsoft Dynamics 365 Finance & Operations programmes, combining Finance SME expertise, solution ownership, and delivery leadership to drive high‑quality, standardised, and business‑aligned solutions. Acts as a trusted advisor to clients and a senior leader within the practice. Key Accountabilities 1. Finance Solution Leadership • Own the end-to-end Finance solution across D365 F&O programmes, • Translate business requirements into scalable, standardised solutions aligned to Microsoft best practice, • Lead Finance design decisions and contribute to Design Authority / Architecture governance, • Champion adoption of out-of-the-box functionality over customisation 1. Programme Delivery • Accountable for Finance workstream delivery across scope, quality, timeline, and budget, • Lead key activities: Fit-Gap, functional design, configuration, testing, data migration, and training, • Identify and manage delivery and functional risks, ensuring proactive mitigation and escalation, • Collaborate across multi-disciplinary, onshore/offshore teams to deliver integrated outcomes 1. Client Engagement & Pre-sales • Act as primary Finance contact for senior client stakeholders, • Lead workshops, solution walkthroughs, and demonstrations, • Support and drive pre-sales, including estimation, solution shaping, and proposals, • Provide Finance transformation advisory, including process optimisation and solution selection 1. People & Practice Leadership • Mentor and develop Managers and Consultants, • Drive capability development, including emerging areas (AI, RPA, Power Platform), • Contribute to reusable assets, methodologies, and knowledge development, • Support training and adoption initiatives for both internal teams and clients Core Skills & Knowledge Functional Expertise • Strong experience across D365 Finance modules (GL, Fixed Assets, Cash & Bank, Budgeting, Tax), • Deep understanding of end-to-end finance processes (R2R, P2P, O2C, A2D), • Ability to define business process maps and translate into system solutions Technical & Delivery Awareness • High-level understanding of D365 architecture and ecosystem (e.g. integrations, data, Azure DevOps), • Experience delivering multiple end-to-end D365 implementations Consulting & Leadership Skills • Strong stakeholder management and influencing capabilities, • Excellent presentation, workshop facilitation, and demonstration skills, • Proven ability to lead distributed teams and complex programmes, • Effective in risk management, decision-making, and escalation handling Qualifications • Degree in Finance, Accounting, Business, or IT-related field, • Professional accounting qualification (ACA, ACCA, CIMA, CPA) preferred, • Microsoft D365 Finance certification desirable Personal Attributes • Self-driven, operates with autonomy and accountability, • Strong attention to detail and commitment to quality, • Collaborative and adaptable, with experience working across global teams, • Comfortable working in fast-paced, client-facing environments Success Measures • Successful delivery of Finance workstreams on time, budget, and quality, • High client satisfaction and trusted advisor status, • Increased adoption of standard D365 capabilities, • Contribution to practice growth, capability building, and talent development EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity: In Assurance at EY, we empower you to thrive in a dynamic and inclusive environment. As a key player in our assurance practice, you'll engage with diverse clients, providing critical insights that drive their success. We offer a wealth of career opportunities, from hands-on experience with cutting-edge technologies to tailored professional development programs. Our culture fosters collaboration, innovation, and a commitment to excellence, ensuring that every team member feels valued and inspired to reach their full potential. Discover your future with us and be part of a team that makes a difference! As an eDiscovery Senior in our Forensic Technology & Discovery Services team, you will work on a variety of client engagements with colleagues across the team collecting, processing, analysing, and producing large volumes of data from multiple sources. Alongside colleagues, you will use industry standard forensic tools along with innovative internally developed software and analytics packages. Overview of our practice: Within our global Forensics practice, we have a Forensic Technology & Discovery Services team (FTDS) that is a data-focused unit helping support our clients when dealing with the complex issues of fraud, regulatory compliance, and business disputes. Our FTDS team has a speciality eDiscovery team that operates across the full data investigation lifecycle (identification, preservation, collection, processing, analysis, review, production, reporting, and data disposition). Our engagements typically require working with international teams on large, and often disparate, volumes of electronically stored structured and unstructured data, and the application of advanced analytics techniques. We work with clients across a range of sectors, and specialising in financial services (retail banking, corporate banking, investment banking and insurance), supporting investigations, disputes, and proactive risk detection. We often work in multi-party teams collaborating with our clients, their legal counsel, and other specialists, using our expertise, experience, and advanced technology to deliver data insights in time-pressured situations. We lead on traditional eDiscovery use cases, and our team also works on adjacent use cases, such as digital forensics, cyber incident response, information governance, and data privacy matters amongst other related matters. Your key responsibilities: • Take a central role in the provision of end-to-end support and services on eDiscovery engagements, performing tasks across the whole project lifecycle including identification, preservation, analysis, and productions., • Use a range of industry standard software and services to support client requirements. such as EnCase, FTK, Nuix, Relativity, Reveal, Cellebrite, Magnet Axiom, Magnet Verakey and SQL., • Provide direct engagement support to clients, including but not limited to user access, workstream setup, analytics, and custom object creation within various platforms., • Work closely with project management to ensure critical deadlines are met and engagement quality is at a high standard., • Use problem-solving approaches to overcome unexpected issues, both technical and operational., • Seek new ways to use existing and emerging technologies to solve client problems, e.g., our teams advise, build, and use artificial intelligence (AI) and machine learning (ML) to assist our clients, and we are now using generative AI (GenAI) as well to reshape the data investigation process., • Build and maintain relationships with clients to develop and enhance their workflows creating synergy between teams., • Support the training and development of junior staff on eDiscovery engagements, including overseeing their work on across all areas of the project lifecycle., • Contribute to the ongoing development of internal procedures and methodologies including the automation of processes. Skills and attributes for success: You will build your career by demonstrating a flexible working style, initiative, teaming, and the ability to learn quickly in a dynamic, and at times, highly reactive environment, focusing on the production of high-quality outputs and supporting the delivery on client requirements to often tight deadlines. To qualify for the role you must have: • Professional experience in eDiscovery, digital forensics, cyber incident response, information governance, and/or data privacy, or an educational background in a related field (e.g., computer science, computer forensics, software engineering, project management, law, etc.)., • Proven experience with industry-standard forensic applications and tools such as EnCase, FTK, Nuix, Relativity, Reveal, Cellebrite, Magnet Axiom and Magnet Verakey., • Experience with databases, particularly SQL programming and design of relational databases., • Exposure to programming, e.g., industry experience or a significant implementation project at university., • Strong independent analytical and problem-solving skills as well as strong teamwork skills., • High risk awareness and ability to identify and reduce risk in a fast-paced environment., • Ability to communicate technical concepts to nontechnical persons., • Ability to produce high-quality deliverables., • Excellent verbal and written communication skills in English, and any additional language is considered a plus., • Adaptable and able to build strong relationships with colleagues and clients. Ideally, you’ll also have: • Data processing experience in Nuix, Relativity, and Reveal or equivalent industry standard tools., • Experience in using Reveal and/or Relativity, either as user or administrator., • Exposure to technology infrastructure including server and cloud-based solutions, particularly Microsoft 365 and Microsoft Purview., • Exposure to digital forensic tools and analytic techniques., • Experience working with modern data types such a chat, collaboration, audio, and video., • Experience working with technology to enable and enhance investigation processes., • Exposure to archiving, logging, and digital vault systems, e.g., Mimecast., • Data visualisation experience, for example PowerBI., • Scripting language experience, particularly SQL and Python., • Exposure to Object Oriented programming, particularly C#, C++ or Java. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn _. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.