Problem solving jobs in ExeterCrear alertas

Location: South West Region UK Make an impact on global health by driving high-quality clinical research. In this role, you’ll be the primary site contact and operational lead across all phases of clinical trials—ensuring excellence in performance, compliance, and patient safety. Under the guidance of the CRA Manager, you’ll own your sites end-to-end, build strong relationships, and help expand our clinical footprint while upholding ICH/GCP and local regulatory standards, our organization’s policies and procedures, quality standards, and adverse event reporting requirements. What you’ll do • Be the primary site contact and site manager throughout the study lifecycle, taking overall accountability for assigned sites, • Build, nurture, and maintain strong site relationships to ensure stable performance from start-up through close-out, • Perform remote and on-site monitoring in accordance with ICH-GCP, local regulations, protocol, monitoring plans, and our organization’s SOPs, • Ensure high-quality data: complete, accurate, unbiased—and always with participant rights, safety, and well-being protected, • Conduct all site visit types (validation, initiation, monitoring, close-out), with timely, clear, and comprehensive reporting, • Drive site readiness: coordinate cross-functional activities and contribute to site selection and validation, • Oversee regulatory documentation across start-up, maintenance, and close-out; ensure accuracy and timeliness, • Identify, assess, and resolve site performance, quality, and compliance issues; escalate per the CRA Escalation Pathway when needed in collaboration with the CRA Manager, CRM, TA Head, and CRD, • Partner across functions (country operations, finance, regulatory affairs, pharmacovigilance, legal, regional operations, HQ) and with external stakeholders (vendors, IRBs/IECs, Regulatory Authorities), • Maintain accurate, on-time documentation in CTMS, eTMF, and related systems, • Share expertise as a process SME; mentor/buddy peers and contribute to team best practices, • Support or lead audit/inspection activities; conduct co-monitoring as appropriate, • Demonstrated experience in clinical monitoring/site management within biopharma, CRO, or academic research, • Strong working knowledge of ICH-GCP, local regulations, and clinical trial operations, • Proven ability to manage multiple sites, priorities, and stakeholders with a solutions-focused mindset, • Exceptional communication and relationship-building skills with investigators and site staff, • High attention to detail, documentation excellence, and proficiency with CTMS, eTMF, and digital monitoring tools, • Proactive problem-solving with sound judgment and timely escalation when needed, • Meaningful impact: contribute directly to advancing clinical science and patient outcomes, • Growth and mentorship: act as a subject matter expert, mentor peers, and shape best practices, • Collaborative culture: work cross-functionally with supportive, high-performing teams, • Future-facing operations: leverage modern systems and monitoring approaches to deliver operational excellence

Job Overview: This isn’t your average Customer Success or Account Manager role. DeGould is looking for a proactive and commercially minded Technical Account Manager, who will manage each customer’s transition from prospective customer to active users of the Company’s products, and ultimately be responsible for fostering an environment that enables future growth opportunities. It will require an individual who has the aptitude to not only understand a complex and technical product but be able to communicate it’s value to customers well, whilst combining gravitas and experience to manage the relationships and turning the relationships into future growth opportunities and ultimately building lasting relationships with our customers. The candidate must have strong knowledge and understanding of Finished Vehicle Logistics, gained either through direct involvement in the process or through working with customers in this area. Duties and Responsibilities: • Customer Onboarding and Engagement; guide customers through the entire lifecycle, from prospecting to becoming active users of the company’s products. Ensuring customers see value from the start is a priority., • Driving Growth Opportunities; a proactive approach to identifying and nurturing growth opportunities within customer accounts. You’ll not only maintain but expand these relationships to drive revenue., • Technical Aptitude; comfortable understanding and communicating the value of a complex, technical product. Translating technical features into benefits that resonate with customers is essential., • Relationship Management; ability to combine gravitas and experience in managing customer relationships. This includes fostering an environment for future growth and turning customer interactions into long-term partnerships, as well as being primary technical and commercial point of contact for a small number of existing OEM customers., • Commercial Mindset; ability to be a strategic thinker, with a commercially oriented approach to customer management in order to identify potential opportunities and leverage them for business expansion. Accountable for pipeline opportunities and revenue forecasting, along with the maintenance of our CRM., • Reporting and Insight; ongoing responsibility for routine customer and product reporting and analysis, • Problem Solving; point of contact for technical issues to ensure the highest level of system performance and uptime., • Travel; International travel to customer locations., • Contracts; ability to project manage protracted and complex contractual negotiations, from the developed of scope through to quotes and the execution of contracts., • Execution; work with the Product and Implementation Teams to deliver against scope and ensure customer expectations are aligned with the specification for each product., • Strategy; Actively participate in the development the Company’s commercial strategy, including value proposition, pricing and adjacent revenue opportunities Skills: • A proven business or management skillset within an enterprise service environment., • Experience and good understanding of vehicle logistics operations., • Ability to work under pressure in a fast moving, dynamic environment., • Expertise in developing valued proposition conversations., • Excellent communication and organisational skills, with the ability to present and influence., • A background in engineering, or a strong aptitude to understand the technical complexities of the product., • Experience working as a Technical Account Manager or equivalent position., • Knowledge of automotive, either OEM or supplier, is a distinct advantage., • Expertise in developing Land & Expand commercial strategy. About the Company: DeGould is an exciting, multi-award-winning company, in the software and AI sector. The company develops and delivers innovative vision and damage detection systems to a range of blue-chip corporate clients. As the company embarks on an exciting growth phase the company plans to expand the team, further develop existing products, and explore opportunities for new ones. Benefits: Competitive salary and benefits including: • Flexible working can be agreed., • 25 days holiday per annum (excluding bank holidays)., • Life assurance/death in service of 4 times basic salary, • Additional days holiday for birthday., • Company sick pay scheme., • Cycle to work scheme., • Pension auto enrolment after 3 months service., • Enhanced maternity, paternity and shared parental leave. Behaviours: As an employee of DeGould Ltd, you are required to meet a number of common standards of behaviour, accountabilities and outcomes. In addition, and in relation to this role it is expected that the successful candidate will exhibit these behaviours: • Empathy – able to put themselves in the shoes of others., • Creative – open to new ideas and demonstrates good design skills in their work., • Analytical - capable of working through the detail when required., • Flexible - thriving in a fast paced, changing and opportunity rich environment., • Collaborative – enthusiastically works with colleagues and customers alike., • Dependable - deliver on stakeholder commitments in a timely manner. We do not require additional support from recruiters, thank you.

Mobile Generator Service Engineer - Diesel Generators - South West- up to £45,000 About the company We're looking for a Mobile Generator Engineer / Power Engineer who will be required to travel regularly to different locations across the South West territories maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required. Mobile Generator Service Engineer / Power Engineer - The Details Basic salary up to £45,000 OTE £55,000 PLUS Company Van - Business and Personal Mobile Phone and Laptop Overtime Paid and Door to Door Specialist PPE provided Company contributory pension Employee discount Private Healthcare 25 days holiday plus BH Mobile Generator Service Engineer / Power Engineer - Requirements & Responsibilities Need to have completed servicing on generators of a minimum of 20kva, and ideally up to 1250kva, and also be able to show experience of fault finding and repairs of this range of generators. Strong understanding of Electrical principles and practices Experience with solder techniques and equipment Knowledge of System design principles and methodologies Familiarity with Mechanical knowledge for system integration Excellent problem-solving skills and attention to detail Prior experience in the generator industry or similar Able to work as part of a team, supporting colleagues Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills - both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more than 6 points This position offers a competitive salary, benefits package, and opportunities for professional growth. If you are a motivated Generator Engineer with a passion for innovation, we encourage you to apply. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Assistant Planning Manager to join our team within Vistry Cornwall South West, at our office in Exeter. As our Assistant Planning Manager, you will be reporting to the Head of Planning. As a key member of the Vistry Cornwall South West team, you will initially assist on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through helping to manage multiple simultaneous planning applications through the planning process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience of working in a similar role within the housebuilding industry or; Architecture or Planning Degree or; Degree in Design, such as, Urban Layout, Landscape, Architectural Technology. experience working for a residential house builder Knowledge of the planning process and planning policy. Experience or people management and assisting with the planning process on a range of residential development schemes. Confidence in own ability to manage external teams. Capable of working under own initiative to achieve business targets. Resilient, positive, confident and assertive but diplomatic; A good communicator/listener; Decision making/problem solving/multi-tasking Able to work under pressure. Desirable - Achieved or working towards MRTPI accreditation More about the Assistant Planning Manager role Assisting with the preparation of planning strategy documents. Maintain the business planning tracker Assisting with stakeholder and LPA engagement. Appointing and managing a consultant team to produce robust and timely planning applications. Assist with the submission of applications within agreed timescales to meet business targets. Working with colleagues and partners to manage applications and ensure that they processed through the application process at the earliest opportunity. Providing and assisting with detailed handovers to technical and wider delivery team upon the successful planning determinations. When required, organize, attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Assist with the preparation of internal gateway sign-off documentation under the Vistry Life of Site. Prepare and submit NMA, condition variation and condition discharge applications. Negotiate planning conditions, S106 requirements and make application for variations to legal agreements Resolve problems in collaboration with Vistry Cornwall Colleagues and project teams and colleagues to ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Maintain a high standard of professionalism and work within the core values of Vistry. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have a new opportunity for an Adoptions Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Adoptions Manager, you will be responsible for the maintenance and timely and cost-efficient adoption of completed estate roads, sewers, pumping stations and public open spaces. You will work with the Engineering Manager to develop technical agreements during technical approval. Additionally, to engage and work with Build and Commercial teams towards the end of project development to ensure timely completion of works, sign-off and to reduce the occurrence of errors and barriers to adoption/hand-over. You will maintain the company, group and technical project bonds and sectional agreement trackers and report on outstanding bonds and overrun costs and timescales. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience in a similar position with a recognised housing developer or Highway/Drainage Authority Experience/in-depth knowledge of estate road and sewer construction & inspection Understanding of Highway & Water Industry standards Computer literate with a good knowledge of AutoCAD, Excel and Word Accurate with an eye for detail Able to work under pressure and to deadlines An awareness of the impact of work on the business and residents of developments Sound commercial awareness Good negotiation skills Decision making/problem solving/multi-tasking Able to influence and persuade others to their point of view A good communicator/listener Team player able to communicate with internal and external stakeholders / colleagues Willing to work extra to meet deadlines as and when the business needs require it Desirable - A Civil Engineering related qualification i.e. Degree, HND or HNC More about the Adoptions Manager role Work with the Build & Commercial Departments to ensure a timely sign-off/handover for roads and sewers Whenever possible, attend sites during infrastructure works/activities and identify/record issues, monitor quality and provide positive feedback or raise concerns with the build team and/or contractors Ensure CCTV Surveys, As-Built Surveys, etc. are provided by the relevant supply chain and submitted for approval to the adoption authority or approved body. Commission and/or provide responses to Road Safety Audits to achieve sign-off Liaise with the Engineering and Technical Managers to ensure that infrastructure agreements (S278, S38, S104, S185) and Deeds are in place to facilitate the timely sign-off of works. Investigate barriers to adoption of Legacy Sites and explore and pursue solutions with adopting authorities Provide assistance and guidance to the Technical Department with respect to preparation of Adoption Plans, Deed Plans, Agreements and statutory processes inline with instruction form line manager Prepare and issue Highway H&S Files to adopting authorities Work with the Technical Managers to assist Managing external consultants to assist with adoptions as required including their performance and costs Assist with the development of pre-construction costs as instructed by line manager. Cultivate and maintain good, professional and respected working relationships with all external adopting bodies including Highways Authorities, Water Authorities, Councils and Management Companies Liaise with Subcontractors and the Commercial Department with respect to completion of works, variations/new quotations, inspections and rectifying sub-standard works Keep up to date with utility works/installations as may be required to facilitate adoptions/handovers Arrange site inspections of infrastructure at the end of maintenance periods and identify and arrange all works required to achieve adoption Undertake regular Site Inspections of completed, unadopted developments and review Health and Safety implications, arranging any necessary remedial works through the Commercial Department Provide support to the commercial department in the procurement of MEP packages via input into enquiry, scopes, reviewing quotations, attending pre-order meetings, etc. Familiarise yourself with the Contract requirements/Employer Requirements and CountrySide partnerships utility design solutions Ensure any comments/queries on the utilities design are reviewed and coordinated with the infrastructure design for adoptable roads and sewers Support the Commercial department in reviewing payment applications Ensure the necessary certification is provided for all connections to obtain PC / completion including witnessing Ensure applications for all meters are made and installation managed to programme. Manage the individual Project technical utility trackers, monitor on costs and variations, timescales and risk items Develop and implement a robust test and inspection regime for all stages Maintain up to date knowledge of all highways and drainage adoption and design procedures and design codes Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Job Role: Automat Technician Days/hours of work : Monday - Friday, 2:00pm - 10.00pm 37.5 hours per week You would need to be flexible but mostly work 2pm to 10pm and your first week is a day shift for training Pay from 6am to 6pm is £13.10 Pay from 6pm to 6am is £14.29 This person needs to be flexible but mostly work 2pm to 10pm and his first week is a day shift for training Are you a technician looking for the next step or a change in your career? Are you looking for a challenging and rewarding role in maintenance and engineering? If so, we might have just what you are looking for! We are looking for an Automat Technician to join our client at their site in Marsh Barton, Exeter, to assist the Automat Engineer in ensuring all aspects of Service Centre automation are maintained, serviceable and operating efficiently. Job Purpose: To ensure all aspects of Service Centre automation is maintained, serviceable and operating efficiently. Key Accountabilities and what to expect from the role: To perform planned preventative maintenance (PPM) and repair live breakdowns when required on the automated pick system, (Automat and integrated line), using electrical/electronic, mechanical and pneumatic disciplines. To maintain and repair the associated equipment where applicable to the role (subject to qualifications and legal requirements), consisting of compressors, label printers, strapping machines, manual barcode scanners, PC's and printers To carry out maintenance tasks in a safe and efficient manner, ensuring the safety of others around you, complying with health and safety procedures and goods distribution practice (GDP) guidelines. Where specialist repairs are required, the Automat Technician is expected to arrange for the timely execution of this work, including overseeing contractors on site when necessary. To communicate daily with the Automat Engineer to ensure maintenance schedules are up to date and any issues relating to the automation system are raised. To communicate and liaise with the Automat Engineer to ensure a comprehensive stock of spare parts is readily available to support the Automat and associated equipment. To maintain records relating to the maintenance and repair of the equipment and the spare parts stock holding. To liaise with the Company's internal management to ensure maximum availability, reliability and efficiency is achieved in the operation and day to day running of the Automat. To support with automation system projects when necessary, including BAU testing. To assist in staff training that is directly related to the correct and safe practice for automated equipment. Maintain standards in accordance with the Health & Safety Policy. To support the facilities and maintenance team as and when required. Here's the kind of person that would fit us best: Broad based knowledge of Electrical/Mechanical equipment, with previous technical experience spent with computer-controlled machinery or similar - 2 years or more preferred. Experience of pneumatics, conveying systems and compressed air. Intermediate numeracy and literacy are also requirements of the role. Ability to use own initiative and problem-solving skills. Attention to detail. Good communication skills. Good time management skills. Can work effectively individually or collaboratively in a team environment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Process Engineer Are you a passionate Process Engineer looking to work on cutting-edge manufacturing processes within a highly specialised casting environment? Do you thrive on solving complex technical problems, driving continuous improvement, and being at the heart of quality-driven production? If so, this could be your next career move. Yolk Recruitment is working in partnership with a leading engineering organisation to recruit a Process Engineer. The successful candidate will join a high-performing team responsible for delivering world-class cast components to exacting standards in one of the most advanced manufacturing sectors. This is an ideal role for a skilled engineer who enjoys a hands-on challenge and thrives in an environment that encourages initiative, technical excellence, and personal growth. Key responsibilities: Develop, implement, and maintain robust process engineering procedures. Reduce process-related scrap and drive cost-effective production solutions. Provide technical support for production and customer qualification requirements. Produce detailed qualification reports and review metallurgical designs for compliance. Lead and support engineering projects and continuous improvement initiatives. Interact directly with customers to resolve technical challenges. Perform root cause analysis and implement corrective actions. Review and approve metallurgical requirements in customer specifications. Drive process improvement projects with a focus on quality, consistency, and cost reduction. This is what you'll need: Meticulous attention to detail and a structured approach to problem-solving. Demonstrated ability to identify root causes. Strong communication skills. And this is what you'll get: Competitive salary. 1 day working from home. Early finish on Friday's. WPA Health Cash Back Plan. If you feel you have the skills, experience and passion to succeed as Process Engineer, apply now. Please note: Whilst we do our best to contact all applicants, due to the high volume of applications, we cannot guarantee contact for every role. If you have not heard from us within 7 days, please assume you have been unsuccessful. Please keep an eye on our website for more opportunities. TPBN1_UKTJ

Job Title: Support Worker Location: Exeter Pay rate: £14.82 Job Type: 3-month contract Hours: Monday Friday (1 Saturday in 8) We are seeking a temporary Support Worker to join our clients dedicated team, working with veterans and individuals who are homeless or at risk of homelessness . This role is available until March 2026 and offers the opportunity to make a meaningful difference to people with moderate to high complex needs . You will provide holistic, solution-focused support , working with a manageable caseload of approximately 58 customers , allowing you to deliver a high-quality, person-centred service. You will be part of a larger, supportive team based in the Exeter area, where helping people achieve independence is at the heart of everything we do. Key Responsibilities Provide practical and emotional support to individuals with complex needs Develop, review, and update support plans and risk assessments Take a positive and proactive approach to risk management Work collaboratively with partner agencies including: Mental health services Substance misuse services Benefits providers Landlords and private letting agents Support individuals to explore education, training, employment, and social opportunities Promote independence, resilience, and long-term stability About You We are looking for a motivated individual with a can-do attitude and a genuine passion for supporting people in the local community. While experience in a similar role is desirable, the most important qualities are commitment, empathy, and resilience . This role can be challenging at times, requiring strong problem-solving skills , initiative, and attention to detail when working with complex behaviours and situations. Skills, Knowledge & Experience Essential: Experience supporting people from diverse backgrounds with varying needs Ability to build effective working relationships with clients and partners Experience maintaining accurate records and implementing action plans Confidence in lone working and working as part of a team Clear understanding of diversity and inclusion when working with vulnerable people Ability to assess risk and apply sound judgement Good literacy and numeracy skills Willingness to work flexibly, including occasional Saturdays Desirable: Knowledge of housing support and homelessness issues Experience working with vulnerable individuals (1:1 or group settings) Understanding of training, employment, education, or social inclusion opportunities Knowledge of housing-related support services NVQ Level 3 (or equivalent) in a relevant field Safeguarding certification Safeguarding & DBS We are committed to safeguarding and promoting the welfare of vulnerable adults. This role is subject to a satisfactory Enhanced DBS check (adults only) . Apply today or for any further information call Pertemps 01278554226 and ask to speak with Matt TPBN1_UKTJ

We are searching for an experienced Network Security Engineer to be responsible for ensuring the Group's IT Networks and Communications are well designed, secure, optimal and function consistently across all internal and external operations. IT and Cyber Security is extremely important and is key to all our client's operations and you will play an extremely vital role in developing and maintaining security services throughout the business. The role is offered on a hybrid-working basis with up to 2-days per week working from home. The role requires you in the office at least 3-days per week so you MUST live within a commutable distance of Exeter to be considered for the position or you will be looking to relocate to the area. The role comes with excellent benefits! In this role you will be responsible for the following: Reviewing and managing network security services in line with Group security objectives and policies. Monitoring and administrating the security of both internal and external corporate network communications, including, routers, switches, firewalls, DMZ, servers, Wi-Fi, OT, telephony and LAN/WAN/VPN communication services. Constantly reviewing the IP space across the organisation ensuring that the TCP/IP stack, VLANs, IP Subnet, DNS, DHCP, VPNs, and VoIP traffic is well designed, secure and optimised. You will ensure best practices are used for delivering network security. Continually monitoring, maintaining and testing the threat landscape and security posture. Provide regular service status updates to line management and agree and monitor service availability targets. Manage all SSL and external web server security functions to ensure data protection, systems integrity and user confidence at all times. Manage NIS2 and GDPR privacy policies and operational practice. Perform regular reviews of security solutions and processes, identifying opportunities for optimisation to over two hundred office, home and field-based employees. Provide day-to-day cyber security guidance and support to relevant technical & business stakeholders. Deliver annual penetration testing and implement recommended improvements. Research latest network cyber threat developments and recommend any actions that will improve network performance and security. Work closely with NIBE SOC teams and internal security engineers to ensure all preventative security measures are implemented and Zero Day / critical threats are extinguished in line with internal resolution targets. Collaborate with other business teams to ensure the proper use of systems. Coordinate investigations and reporting of security incidents related to Network, Systems and Applications. Diagnose root causes of system failures and implement appropriate corrective actions. Assist with OT process and system change management, overseeing testing and approval of changes using an approved methodology. Ensure all network hardware assets are identifiable and updated in the asset management system. Provide technical expertise to support the maintenance of our hardware infrastructure systems and services. Work closely with NIBE IT teams to ensure Group IT policies are continually checked and in place. Required Experience A computer related degree or relevant professional certification and accreditation is preferred. Extensive commercial experience in an IT security role maintaining secure networks in a MS-Windows and Linux environment. Expert knowledge of and experience in LAN/WAN/VLAN communications, VPN configuration and enterprise wireless networking. Experience of Dell core and edge switches with fibre is preferable. CCNA/CCNP equivalent accreditation is advantageous but is not essential. Experience and excellent working knowledge of GNS3 (or similar) is really beneficial. Firewall configuration, management and monitoring experience is essential. Experience of FortiGate products preferable. TCP/IP networking stack, DNS, DHCP, RADIUS/AAA, Active Directory, SSL, 2FA, OT skills are essential for this position. Knowledge of information security standards (e.g., ISO 17799/27002/27001/PCI DSS/SIEM, etc.), rules and regulations related to information security and data confidentiality (e.g., FERPA, HIPAA, etc.) and key network security principles for risk identification and analysis. Knowledge of Linux OS and Windows Server and desktop operating systems configuration & troubleshooting and SCCM/MECM skills are preferrable. Knowledge of and experience in virtual network technologies, specifically ESXi and VMware configuration and administration is advantageous. Knowledge of MDM products, CrowdStrike and Cortex XDR configuration and administration would be advantageous. Experienced user of Office 365, Teams, OneDrive, SharePoint etc. - any MS E3 subscription services. Excellent troubleshooting, diagnostic, problem-solving and communication skills. Flexibility to work on planned, out of hours systems projects if required. Training is available for the right candidate to ensure complementary skills are acquired. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Reports To Heritage Manager Location Powderham, Devon Terms Full Time / Permanent Days Typically MondayFriday, including two Sundays per month, with additional evening work required during peak seasonal periods Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Castle Manager will play a key role in ensuring the smooth and effective operation of Powderham Castle, maintaining the highest standards of presentation, safety, and care across the building, collections, and visitor spaces. This hands-on leadership role will provide direct line management to the Housekeeping team and operational oversight of the Castle Maintenance and Archival functions. This role is responsible for coordinating maintenance activity, managing work orders and repairs, and ensuring the Castle is presented appropriately for residents, visitors, and events. In time, the role may hold direct line management of a Castle maintenance team depending on business development. In addition, there will be a body of work supporting the development of a formal archival team; supported by part-time and volunteer archivists. . Reporting to the Heritage Manager and as part of the Senior Management Team, this role will provide management across operational teams, oversight of facilities and compliance, ensuring smooth delivery of day-to-day operations and support for the long-term preservation of this historic estate. Key Responsibilities Castle Operations Manage the Housekeeping and Archival teams to deliver high-quality, timely, and safe operational services across the Castle Coordinate the daily readiness of the Castle for visitors, residents, events etc Schedule and oversee the movement of furniture and objects within the Castle, ensuring appropriate handing and storage in line with events, private functions and attraction needs Oversee specialist care of items from the Castles collection, ensuring correct cleaning, storage and display standards are maintained Work collaboratively with colleagues across the estate to support the smooth running of operations Monitor operational budgets set, and report to the Heritage Manager progress, ensuring effective use of resources Regularly review pricing of products and services to ensure value within budget, quality, and compliance with heritage-safe and sustainable standards Castle Maintenance Take responsibility for the coordination of castle maintenance, including managing work orders, maintaining repair lists, and arranging and checking completion of required works Provide oversight of planned and reactive maintenance activity, ensuring tasks are appropriately prioritised and directed, without direct management of a dedicated maintenance team at this stage Coordinate and monitor maintenance works, ensuring effective and safe use of contractors, internal staff, and specialist trades Liaise with contractors, suppliers, and the Estates team to support the safe, timely, and high-quality delivery of maintenance tasks Maintain accurate maintenance records and provide regular progress updates to the Heritage Manager Manage the allocation of shared maintenance resources with the Private Household, setting priorities as directed by the Heritage Manager, with potential for expanded management responsibilities in the future Housekeeping Coordinate and manage the housekeeping team to maintain high standards of cleanliness and presentation across the Castle Ensure cleaning practices consider conservation requirements for historic interiors and collections Manage purchasing of housekeeping products, prioritising sustainable and conservation-safe materials Support the team with appropriate training and development Manage the Housekeeping team, ensuring that both commercial and domestic spaces are maintained to a high standard - prioritising as necessary. Facilities and Compliance Chair the Facilities Committee, ensuring effective coordination of compliance activity Monitor, coordinate and report status of compliance within the Committee in health and safety, fire safety and emergency planning, first ai provision, security and access control and environmental sustainabilitly Work with external agencies, contractors, and internal colleagues to maintain legal compliance across relevant areas Maintain records of all policies, procedures, and risk assessments, producing a clear schedule of review dates Support sustainable operational practices, including responsible waste management, energy efficiency, and product selection. Contribute to the Duty Management rota as required to support consistent leadership during open periods and events Team Management Provide day-to-day management, guidance, and support to operational teams Support staff training, performance, and development to maintain professional standards Assist with recruitment and workforce planning to ensure adequate coverage Promote a culture of safety, teamwork, and respect for the Castles historic environment Act as Duty Manager as and when required Administration and Reporting Maintain accurate records, logs, and documentation for maintenance, compliance, and cleaning Provide routine updates to the Heritage Manager Contribute operational information for SMT reporting when required Support development and implementation of strategic goals Person Specification Essential Experience in operational or facilities management, ideally in a heritage, visitor attraction, or large estate environment Proven ability to manage and coordinate multi-disciplinary teams Proven experience of health & safety, fire safety, and basic compliance processes Excellent organisational skills and attention to detail Good communication skills and confidence in working with contractors and colleagues Practical, hands-on approach to problem solving Commitment to sustainability and safe working practices Willingness to work flexibly, including two Sundays per month and occasional evenings or events Due to the nature of the role and location a driving licence and car is required Desirable Experience in heritage buildings, conservation, or collections care IOSH, NEBOSH or similar health & safety training Understanding of conservation-sensitive cleaning and maintenance Interest in history, architecture, or heritage environments Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 26th January 2026. REF-225 723 TPBN1_UKTJ

Human Factors Engineering, usability engineering, systems engineering, biomedical engineering, or equivalent medical‑device problem‑solving role. This role is ideal for a Human Factors Engineer or Systems engineer who is a strong cross-disciplinary problem-solver with medical-device experience w