Customer service manager jobs in ExeterCrear alertas

£27,040 - £37,333 per annum | 30 days holiday (pro rata) | 10% in store discount Everyone at Lidl brings something different to the table — but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Devon, Cornwall, Somerset, Dorset and Bournemouth This isn’t just an apprenticeship, it’s a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We’ll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University. Within four years, you’ll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don’t forget, you’ll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here’s a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You’ll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you’ll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You’ll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you’ll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you’ll build on your experience and skill set to take even more of an active role in your store’s success. Alongside your role, you’ll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here’s where you take on your official title of Store Manager-in-Training. Alongside your role, you’ll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you’ve successfully completed year four, you’ll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you’ll also be fully equipped to lead a store team of your own. What you'll need What you’ll need • Maths and English at level 2 or above (GCSE grade 4, or previously grade C), • To be legally entitled to work in the UK on a full time, permanent basis, • Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship, • To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc), • Good time-management skills, as you’ll need to balance your study, assignments and work in store, • Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person’s journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive What you’ll receive • Competitive pay that increases as you progress, • A permanent contract, • 30-35 days holiday, • 10% in-store discount, • Discounted gym memberships Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.

Envirovent South_SouthWest are the franchise holders for Envirovent, the leading Mould and condensation specialists in the UK. We are currently looking to recruit a Account Manager to join our team and help grow the business in the private sector. Starting Salary - £28,000-30,000 per annum £50,000 OTE uncapped What you'll be doing day to day? • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise, • Negotiating and closing business with existing and new clients, • Delivering sales pitch to prospective clients by phone, • Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary, • Following up clients to ensure they are satisfied with the company's products or services What we are looking for: • Driven and professional attitude with excellent communication and customer service skills. You will be customer focused, determined to deliver exceptional customer service with new and existing customers., • Demonstrate experience in sales development and management. You will be an excellent communicator, organised and professional., • You will have a positive outlook and be a problem solver; able to assist customers and suit their needs, getting the best result for all concerned, • Experience working in a BDC (sales) role with a history of hitting targets and KPI's What we can offer: While we take our work and deliverables seriously, we have a relaxed working environment and we want our people to be rewarded for their hard work. We offer benefits such as - Bonus Schemes Sales Commission Work Socials and Days Out, on going training and development. To be considered for this position, you must have: • Experience working in a BDC (sales) role with a history of hitting targets and KPI's A self-starter and a problem solver • Excellent communication skills, both written and verbally, • The ability to use initiative, aimed at improving processes and results., • Be a proactive individual in a forward thinking tea

Recruitment Manager Basic Salary: £35,000 - £42,000 (DOE) + Commission Exeter, Devon (Hybrid, 3 dpw off-based) We are currently seeking to appoint an experienced specialist recruitment consultant. So, what are we looking for? • Experienced commercial recruitment professional with a strong track record of generating and retaining revenue., • Several years’ proven agency experience within either the Accountancy, HR, IT, Legal, or Executive recruitment sectors., • A confident self-starter who brings integrity, drive, and outstanding customer service to everything you do., • Highly motivated and ambitious, with a genuine passion for building and nurturing strong client relationships. About Lloyd Barnes: Lloyd Barnes is a well-established professional recruitment firm built on integrity, compassion, and more than 20 years of industry expertise, forging long-term partnerships across the local recruitment market. We specialise in placing experienced professionals in both permanent and temporary roles and are proud of our strong reputation for quality and results. Our culture is high-performance and highly rewarding, with a strong emphasis on empowering our people to succeed. You’ll be joining a genuine family of recruiters who value work-life balance just as much as ambition. We believe great performance deserves great reward, from competitive remuneration to a well-rounded holistic benefits package. You’ll also benefit from dedicated Recruitment Resourcer support to assist with administrative tasks, along with strong, collaborative team support to help you succeed. What’s in it for you: • Excellent Basic Salary (£35,000 - £42,000 DOE), • Excellent Commission Structure: 15% to 25%, • Annual Bonus, • Christmas Office Shut Down, • 25 Days Holiday + Bank Holidays + 1 Week Christmas Shut Down, • Flexible Hybrid Working (3 days per week on-site), • 9am - 5pm, Monday - Friday Office Hours, • Free On-site Parking, • Directorship Opportunity, • Various qualifying benefits to include: Phone, Laptop, Healthcare, Travel Allowance, Corporate Rugby Hospitality & Entertainment Allowance. If this is potentially of interest to you, please either contact Mark Lloyd, direct or forward a copy of your CV on a strictly confidential basis. LB0001

Role: Service Charge Director Location: Exeter Salary: Competitive salary, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Service Charge Director, you will play a pivotal role in achieving our vision • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Service Charge Director, you will contribute to our vision of being the UK’s favourite property manager by: • Driving the strategic direction and delivery of our customers’ financial experience, enabling FirstPort to become a truly customer centric business and the ‘UK’s favourite’ by leading a team of service charge accountants to enable distribution of accurate and timely service charge financial accounts and budgets., • Leading innovation and thought leadership, seeking to push the boundaries of opportunity throughout the division and the wider business, whilst leading on the BAU financial service charge delivery of customer accounts, pertaining to our first-time resolution principles with a proactive and tenacious approach to resolving and reducing complaints and financial enquires upfront., • Leading and developing a team of service charge accountants and administrators, driving performance to enable delivery of an effective and efficient service to internal and external customers, and contractors., • Attend Regional Board Meetings. This role reports to the Director South-West and has a team of up to 3 direct reports. Key Responsibilities: • Lead and drive team performance and delivery, effectively assigning and organising all workloads appropriately to manage financial service delivery requirements within legislative requirements and company expectations., • Provide effective leadership to motivate, engage, maintain morale and achieve high standards within their team, including one-to-one meetings, coaching, Performance Development Reviews and regular team briefings, ensuring all people-related tasks are completed as documented in company procedures., • Continually review departmental data and trends, including employee attendance and performance to ensure set targets are met., • Empowering teams to take ownership and use their judgement to provide timely personalised responses in a way that appropriately balances the needs of customers, our people and FirstPort., • Creating a positive, diverse environment, identify talent and create development and succession plans., • Encourage and promote collaborative working with operational colleagues to increase the quality and speed of responses to customers providing data and analytics to your stakeholders to drive service improvements and operational accountability., • Ensure all Service Charge Accounts and Estimates are issued on time, are accurate and are of highest quality within required timescales and standards., • Identify ways to improve the service charge accounting process, pack of information to customers and reduce queries and contact first time every time., • Establish and embed clear and rapid escalation processes ensuring that we deal with customer escalations in a speedy manner, and providing feedback to the team to improve customer experience whilst supporting first time resolutions are in place and collaboration with Customer Services enables resolution of complex service charge finance queries., • Drive strategies across the team to enable financial accountability and upskilling surgeries to your Operational stakeholders to educate on Service Charge Finance protocol, procedures and legislation impact., • Strengthen relationships with Operations and our Customer Service Teams through refined and simplified processes. Required Skills & Qualifications: • Professional accounting qualification., • Strong accounting technical knowledge and people leadership capability., • Experience working with Audits and process improvements., • Self-motivated and works well in a fast-paced environment., • Excellent IT skills, and up to date with new technology with a strong finance Systems Knowledge specifically essential for QUBE., • Experience in leading teams, employing a range of leadership skills tailored to the collective and individual needs to drive performance and employ performance management plans where required., • Strong customer and employee focus with the ability to utilise data insights to drive performance improvement and capability., • A driven individual with the ability to work at pace and be agile, reacting to customer demand where necessary., • Taking a customer centric approach, anticipating the customer’s future needs and building your team’s skills and performance accordingly to truly drive the highest level of customer experience., • Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors, key clients and stakeholders., • Ability to establish the root cause and remove demand failure., • Ability to influence individuals and engage and manage stakeholders at all levels of the business., • Results orientated and delivers against action led deadlines and legislative requirements. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Assistant Manager Location: Exeter Hours: 40 hours per week Salary: £32-36,000, plus benefits As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has arisen for an ambitious Assistant Manager to join the leadership team in our Exeter clinic. This role would be well suited to someone with existing high end retail or healthcare experience, or a current high performing individual with a background in optical sales who is looking to take the next step in their career. It will provide the successful candidate with the opportunity to develop their skills across a broad remit and disciplines. You will be responsible for setting and maintaining world class standards throughout the clinic. The main aspects of the role - • Leading a team of outstanding Patient Advisors to deliver the best possible outcomes for our patients, • Ensuring that all colleagues have the right support in place to excel and develop their skills, • Effectively manage the clinic workload, and ensuring diaries are managed in advance, • Deputise for Clinic Manager, • Leading a diverse team, preferably within a retail or clinical setting, • Hands-on and customer-centric approach, • Delivery against recognised industry standards, • Developing a multi-disciplinary team to meet the levels of service and activity expectations, • Leadership with incidents, safeguarding, referrals and complaints, • Monitoring SLA's and escalation as required, • Managing the performance of the team to deliver the highest calibre of clinical and customer service at all times, • Maintaining relationships with the senior leadership team, • Confidence and integrity to operate with the utmost discretion, • Excellent communication and presentation skill, • Competitive salary with excellent bonus potential, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • Modern working environment, • On-going training and development opportunities This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Assistant Manager Location: Exeter Hours: 40 hours per week Salary: £32-36,000, plus benefits As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has arisen for an ambitious Assistant Manager to join the leadership team in our Exeter clinic. This role would be well suited to someone with existing high end retail or healthcare experience, or a current high performing individual with a background in optical sales who is looking to take the next step in their career. It will provide the successful candidate with the opportunity to develop their skills across a broad remit and disciplines. You will be responsible for setting and maintaining world class standards throughout the clinic. The main aspects of the role - • Leading a team of outstanding Patient Advisors to deliver the best possible outcomes for our patients, • Ensuring that all colleagues have the right support in place to excel and develop their skills, • Effectively manage the clinic workload, and ensuring diaries are managed in advance, • Deputise for Clinic Manager, • Leading a diverse team, preferably within a retail or clinical setting, • Hands-on and customer-centric approach, • Delivery against recognised industry standards, • Developing a multi-disciplinary team to meet the levels of service and activity expectations, • Leadership with incidents, safeguarding, referrals and complaints, • Monitoring SLA's and escalation as required, • Managing the performance of the team to deliver the highest calibre of clinical and customer service at all times, • Maintaining relationships with the senior leadership team, • Confidence and integrity to operate with the utmost discretion, • Excellent communication and presentation skill, • Competitive salary with excellent bonus potential, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • Modern working environment, • On-going training and development opportunities This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

To be an effective Stock Manager you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. To be a successfu

To be an effective Stock Manager you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. To be a successfu

About the RoleWhat will you be doing? As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes ar

The Bar Supervisor is a key member of the team, delivering outstanding customer service to audiences visiting our theatre spaces. Working with the Food & Beverage Manager, they will take a hands-on role in managing and motivating the bar team during performances and events, ensuring smooth operation

We are looking for an exceptional full-time Sales Assistant to provide excellent customer service. Support the Manager and team in achieving company sales targets and operational goals.

A leading entertainment venue in Exeter is seeking an Assistant Manager to ensure customers have an exceptional experience. Responsibilities include operational management, team leadership, and achieving customer service excellence.

Are you an inspiring leader with a passion for patient care and pharmacy excellence? We're looking for a Pharmacy Team Manager to take charge of our pharmacy operations, leading from the front to deliver outstanding standards in patient safety, customer service, and business growth. Well Pharmacy (p

The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met. Early VI

General Manager - Community Pub - Exeter. Ensure the highest standards of service throughout the pub, creating memorable experiences for every customer. Knowledgeable about the pub industry, with an in-depth understanding of beers and line management.

A leading late-night bar operator is seeking an Assistant Manager for The Cocktail Club in Exeter. The successful candidate will help oversee daily operations, ensuring a high level of customer service while managing a vibrant team.

The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. To be a successful Stock Manager you will:. To be an effective Stock Manager, you will lead and inspire your successful team to prioritise ach

We are looking for a professional, outgoing and motivated individual to work as a Fleet Maintenance Advisor in our Head Office based in Exeter. You will be part of a small friendly team that is striving to offer the highest levels of support to the business. The role comprises responsibilities for monitoring the effective repair of our vehicle assets and requires high levels of administrative accuracy. What can we offer you? Free On-site gym Free On-site parking 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Excellent customer service and communication skills Basic knowledge on Microsoft products like word, excel and outlook. Must have Technical knowledge of motor vehicles. How will your days look? Liaising with suppliers, authorising repairs and ensuring vehicles are repaired to agreed timescales. Liaising with branches with regard to all aspects of vehicle maintenance Monitoring upcoming maintenance requirements Building and maintaining good working relationships with suppliers and Thrifty locations Be willing to undertake and perform any other duties as maybe reasonably required of them by their line manager or supervisor Complying with Company policies at all times This role is 37.5 hour per week contract, working Monday to Friday, between the hours of 8am and 6pm. Flexible start times are dependent on the teams requirements. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Assistant Facilities Manager to join our team within Vistry Services, at our Exeter office. As our Assistant Facilities Manager you will be responsible for ensuring all offices within the South West are fit for purpose managing both hard and soft services. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Previous experience in a facilities position Passionate about customer service, facilities, and housebuilding Ability to work on your own and be part of a team Effective communicator with previous experience liaising with stakeholders at all levels Keen to develop yourself professionally and undergo appropriate training Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects Excellent communication skills Experience in Microsoft Office packages More about the Assistant Facilities Manager role Regular office visits to support regional teams and conduct office compliance and housekeeping checks and audits Work closely with office managers & building management to ensure our offices are fit for purpose Work in partnership with the regional SHE teams to ensure a safe working environment by ensuring adherence to Vistry policies and procedures in all offices Support the Facilities Manager and Head of Facilities as required Ensure that all office service providers carry out their works to an acceptable standard, ensuring the effective resolution of any issues and completion of pre-planned works Manage facilities projects and local works/contractors in assigned offices Oversee all facilities related compliance, ensuring local documentation is completed accurately and required data is recorded centrally in line with agreed best practices Ensure security processes and information at all offices are in place and fit for purpose (in and out of hours) Gather all relevant data for group reporting requirements Provide 'Office Manager Role' at main office base Work with key stakeholders to identify and implement best practices across all functions, tasks, and systems Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-WS1 TPBN1_UKTJ

Area Manager | Devon | High Street Fashion Retail | Salary up to £55,000 + Car and Bonus We are recruiting an experienced Retail Area Manager to lead a large multi site portfolio across Devon for a successful high street fashion retailer. The Area Manager will be responsible for delivering sales growth, profitability and KPI targets while driving high operational standards, developing Store Managers and teams, and ensuring a strong customer first culture across the region. This is a newly created role within a growing retail business and offers a genuine opportunity to influence performance, develop talent and shape the future of the region. Area Manager Benefits: Salary up to £55,000 plus company car and bonus Bonus scheme Generous staff discount Uniform allowance Pension scheme Employee Assistance Programme Area Manager Key Responsibilities: Lead, coach and develop Store Managers across a multi site retail estate Deliver sales, margin and profit targets through strong commercial leadership Manage KPIs, payroll and controllable costs to maximise store performance Ensure consistent customer service, operational and visual merchandising standards Deliver full compliance across health & safety and company policies Build high performing teams with a strong focus on succession planning Work closely with Head Office teams, acting as a key link between stores and central functions Visit stores on a structured cycle, leaving clear actions and supporting underperforming locations About You Proven experience as an Area Manager, Senior Area Manager or Regional Manager within retail Strong commercial and analytical skills with the ability to drive performance A people focused leader who develops and motivates high performing teams Customer centric and comfortable working in a fast paced retail environment Experience within fashion or apparel retail is highly desirable About the Business This high street fashion retailer is passionate about delivering great value, strong product ranges and a consistent in store experience. With a growing store portfolio and ambitious plans for the future, the business is committed to developing its people, promoting from within and creating an inclusive, supportive culture where teams can thrive. Every role plays a part in shaping the customer experience and driving continued success across the UK store network. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35084 TPBN1_UKTJ

In a Nutshell We have a fantastic opportunity for a Site Operative to join our team within Vistry Cornwall South West, at our Alphington site (EX2 8XP). As our Site Operative, you will support construction activities by performing manual labour tasks on-site. This includes carrying materials, assisting subcontractors, cleaning and maintaining work areas, and ensuring safety and compliance with site regulations. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Experience as a Labourer or trades person Able to demonstrate genuine interest in working in the construction industry Resourceful and capable of using own initiative Excellent time keeping and attendance record Able to work effectively and safely under pressure Able to always represent the Company professionally Attention to detail Able to multitask Customer focused Willing to travel to other sites on a regular basis Able and willing to attend site out of hours to deal with emergency situations Desirable Full UK Driving License Maths and English GCSE or equivalent One or more of the following trades: Carpentry Bricklaying Dry lining Plastering Painting & Decorating More about the Site Operative role Tidy and prepare the site, disposing of debris and waste properly. Follow safety procedures and report violations to Site Management. Maintain a clean, safe site by properly storing materials and securing tools/equipment. Report incidents and assist with site safety in line with group standards. Erect and maintain safety signage and secure hazards at the end of the day. Assist with loading/unloading and storing materials safely, minimizing loss or damage. Check and receive material deliveries according to site requirements. Maintain site tidiness and organization, ensuring compliance with housekeeping policies. Assist with snagging and cleaning plots. Secure building areas and report any security concerns to the Site Manager. Open and close the site daily. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. About the Role: We're looking for a highly organised and customer-focused NSA Planner to join our team in Exeter and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you'll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. In return, you will receive a salary of between £25,102 and £29,093 based upon experience. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! Closing Date: 24th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

General Manager New Food & Beverage Operation - Visitor Attraction Rewards & Benefits Salary up to £38,000 Performance-related bonus Predominantly daytime hours 5 days from 7 working pattern The chance to shape and grow a flagship operation from day one A well-respected South Westbased retail catering company is seeking an experienced General Manager to lead an exciting new food and beverage offer at one of the regions most popular outdoor destinations. This is a rare opportunity to mobilise, launch and run a brand-new multi-outlet operation , comprising: A destination restaurant Two additional quick-service offers All set within a high-footfall, outdoor leisure environment with a strong focus on quality, pace and consistency. The Role As General Manager, you will have full operational responsibility for the site, from pre-opening through to steady-state trading. You will: Lead the mobilisation and opening of the restaurant and quick service outlets Recruit, lead, motivate and develop a large front and back of house team Deliver high-quality, well-executed menus in a volume-led environment Take full ownership of standards, service, food quality and customer experience Manage budgets, margins, labour and performance KPIs Build a strong site culture focused on teamwork, pace and pride About You We are looking for a proven hospitality leader who: Comes from a quality, high-volume food business (branded or independent) Has experience running complex, fast-paced operations Can clearly demonstrate the ability to lead a business outside the confines of a rigid brand framework Is commercially astute, people-focused and highly organised Thrives in a hands-on role where no two days are the same Experience in visitor attractions, leisure, destination dining or retail catering would be advantageous, but is not essential. If youre an ambitious General Manager looking for a fresh challenge in a unique setting and the opportunity to truly make a site your own wed love to hear from you. TTW is acting as an employment agency in relation to this vacancy. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Please note, we take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy on our website for further details TTW Recruitment are committed to Diversity and Inclusivity, for further details on how we ensure this please visit our website. TPBN1_UKCT

Mobile Generator Service Engineer - Diesel Generators - South West- up to £45,000 About the company We're looking for a Mobile Generator Engineer / Power Engineer who will be required to travel regularly to different locations across the South West territories maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required. Mobile Generator Service Engineer / Power Engineer - The Details Basic salary up to £45,000 OTE £55,000 PLUS Company Van - Business and Personal Mobile Phone and Laptop Overtime Paid and Door to Door Specialist PPE provided Company contributory pension Employee discount Private Healthcare 25 days holiday plus BH Mobile Generator Service Engineer / Power Engineer - Requirements & Responsibilities Need to have completed servicing on generators of a minimum of 20kva, and ideally up to 1250kva, and also be able to show experience of fault finding and repairs of this range of generators. Strong understanding of Electrical principles and practices Experience with solder techniques and equipment Knowledge of System design principles and methodologies Familiarity with Mechanical knowledge for system integration Excellent problem-solving skills and attention to detail Prior experience in the generator industry or similar Able to work as part of a team, supporting colleagues Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills - both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more than 6 points This position offers a competitive salary, benefits package, and opportunities for professional growth. If you are a motivated Generator Engineer with a passion for innovation, we encourage you to apply. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Customer Relations Manager to join our team within Vistry Cornwall South West, at our Exeter office with travel to various locations. As our Customer Relations Manager, you will be a key point of contact in our customers' Vistry journey, managing resources to address and resolve issues raised with efficiency, reliability whilst being results focused. You will provide pre-handover inspections on our open market sales plots, to ensure functionality and finesse is achieved in terms of quality of delivery. You will support the sales and site teams in managing customer satisfaction after new home move in, record and manage the progress of customer snagging from Courtesy Visit review. You will assist the business in maintaining high customer satisfaction scores at 8 weeks and 9 months (NHBC) and provide exceptional customer service. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Complex customer complaint resolution. Working with multiple teams within established processes and procedures Accurate and consistent approach in maintaining records. Delivering customer service excellence and best practice within a fast paced and challenging environment Good working knowledge of Excel, Microsoft Word, and Outlook. Highly developed analytical, oral, and written communication skills Able to engage and build positive working relationships with our supply chain, partners, and stakeholders to manage customer journey. Proactive approach, with attention to detail and the ability to work independently and make key decisions. Ability to build and maintain positive customer relationships. Excellent time management, planning and prioritization skills Full Driving license with a willingness to travel Desirable A background in construction / housebuilding. Practical knowledge of NHBC, LABC & Premier Guarantee guidelines useful but not essential Awareness of contract terms, conditions, and house type specifications. More about the Customer Relations Manager role Carry out a Finesse and Functionality inspection of plots prior to legal completion, to ensure quality and consistency of our product. Prepare and distribute inspection reports to site teams and internal stakeholders. Engage with partners prior to site start up to forge positive relationships ongoing. Post legal completion, record routine defects identified on the 10-day courtesy visit onto Keys. Liaise regularly with the relevant site management to monitor the progress of customer defects to ensure that these items are closed within 28 days. Record and update weekly progress reports for each development on Keys. When on site, review any issues which may impact customer journey and feedback to the relevant departments. Identify trends and common issues and feed these back for continuous improvement. Assist with a smooth transition from Build to Customer Service once all works have been completed from the courtesy visit. Ensure that customers are aware of the support and cover provided under the terms of their service warranty. In conjunction with the Build, Sales and wider Customer Service team, continuously review the customer journey to promote a positive return on the 8-week satisfaction survey. Complete a review prior to customers entering their 9-month survey window, to ensure that we are achieving leading customer service standards and performance measures in order to achieve our HBF target. Attend escalated complaints to ensure that an amicable solution is reached. Undertake NHBC inspections/resolution meetings. Attend registered partners end of year defects, agree on works to be undertaken and manage any issues to conclusion. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company? We currently have an opportunity available for a Metered Consumption and Leakage Case Manager to join our team working in Exeter . Joining us on a full-time, permanent basis, you will receive a competitive salary of £27,010 per annum plus excellent benefits. About the role: As a Metered Consumption and Leakage Case Manager, you will be working within the Revenue Management function in the Metered Consumption & Leakage Team at South West Water. You will be the voice of our company, responsible for solving customers' unexplained consumption and leakage queries quickly and efficiently. You are trusted and empowered to provide customers with resolution and peace of mind regarding their queries. You will talk to our customers through a variety of communication channels, although initially your role will be focused on outbound telephone contacts. What you'll be doing Delivering consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and championing the Pennon Values Creating bespoke letters to respond to written customer contact, within the agreed internal timescale ensuring that the responses provided meet the Company's DG targets Handling customer queries with empathy and clarity, escalating where appropriate to ensure a satisfactory resolution Reviewing of charge lines, dates, backdating of charges and validation of charges Determining eligibility for in policy and outside of policy leak allowances Account update requests from other teams within the business, inclusive of complex requests from the Complaints Team Consistent and correct application of governance activities relating to SWW'S/B/W policies, procedures, or financial management Point of contact for Tata Consultancy Services (TCS) to deal with ad-hoc escalated contacts of a complex nature, transferring process and policy knowledge through WebEx, conference calls and quality Taking ownership to provide end to end customer service throughout the high consumption and customer leakage process Identifying specific customer needs through active listening and interpreting customer behaviours to offer additional services, affordability tariffs Liaising with South West Water field staff, our Partners, and external contractors in the resolution of consumption contacts in accordance with procedures and guidelines Following through on committed actions, ensuring promised timescales are met and customers are kept informed of changes Being responsible for the correct application of relevant governance relating to policy, procedure, or financial management Positively contributing to identifying process improvement opportunities or highlighting corrective activities to ensure maximum team performance is achieved What we're looking for Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths Customer service experience Ideally ability to identify and apply Leak Allowance and GSS Strong communication and able to compile a substantive and structured letter/email What's in it for you We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Closing Date: 15th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to: Support and guide a team to do their best work Deliver great service while keeping the store running smoothly Enjoy 40–60% discount on top outdoor brands Work 24 hours per week on a rotating schedule including weekends Sound like your kind of role? Read on to find out more. About us We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock — three brands that share a love for the outdoors and a commitment to people and planet. What you'll be doing You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll: Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis Mentor new colleagues and help onboard them confidently Manage store opening and closing duties as a key holder Carry out cashing up duties accurately and efficiently Lead in the absence of the Store or Assistant Store Manager Keep the store safe, compliant and running efficiently Bring energy, organisation and motivation to your team We're looking for someone who Has experience as a retail supervisor or in a similar supervisory role Is confident handling responsibility and solving problems Leads by example and builds strong connections with their team Stays focused under pressure and knows how to juggle tasks Enjoys being hands-on in a busy, customer-focused environment What you'll get from us We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing: £12.97 per hour per hour (£10.88 per hour for under 21s) Performance bonus of up to £750 per year (pro rata) Clear progression pathways and ongoing training — from leadership skills to expert product knowledge 40–60% staff discount across all our outdoor and active brands Up to 33 days holiday, with the option to buy more Access to wellbeing support including free, confidential services Perkbox membership – savings on food, travel, fitness, entertainment and more Company pension scheme to help plan for your future Hands-on experience in a fast-paced, values-driven environment Everyone's welcome We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply. TPBN1_UKTJ

Commercial Vehicle Sales Associate | Exeter EX2 | Competitive Salary Are you passionate about vehicles and are looking to begin a rewarding career in the motor industry? Simply Vans Exeter are seeking an enthusiastic and driven individual to join the team as a Vehicle Sales Associate. As a subsidiary of the family run CEM Day Motor Group, we take pride in upholding the values, principles, and high standards that define the group. Recognised as one of the UK's leading commercial vehicle specialists, Simply Vans offers an exciting opportunity to become part of a team of dedicated, customer focused professionals. With an expanding national network and a group stock of more than 10,000 vehicles, our continued success is built on the strength and commitment of our team. Our award winning service, delivered by exceptional individuals and supported by the investment, training, and trust we place in every member of our workforce makes Simply Vans an outstanding place to grow and develop your career. What can Simply Vans give to you? Competitive salary plus commission* Full on the job training including finance accreditation 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours Long service annual leave awards Contributory pension scheme * Life Assurance (death in service) * Staff discounts (vehicles, parts, servicing, vehicle hire, finance) Friends and Family discounted leasing Free on-site parking Cycle to work schemes Free and confidential access to BEN, employee assistance helpline available 24/7 Development opportunities within Days Motor Group *Eligibility after qualifying period of continuous service What will your role as a Vehicle Sales Associate look like? Supporting customer enquiries from initial contact to handover Supporting the Sales Manager with forecourt and showroom displays Delivering and collecting vehicles locally and nationwide where required Helping the team uphold excellent presentation standards Preparing vehicles for sale including pricing and photographing stock Are you the right person for us? Applicants must be eligible to work in the UK All applicants must hold a full UK driving license A clean driving licence is preferred however minor points will be considered A good working knowledge of the local and surrounding area Good face to face communication skills Committed team player and a drive to succeed No experience required just a desire to learn and grow What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR. TPBN1_UKTJ

Venue Manager Reports To Heritage Manager Location Powderham, Devon Terms Full Time / Permanent; fixed-term or part-time (pro rata) considered Days Variable including evenings, nights and weekends Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Venue Manager will play a central role in supporting Powderhams mission to welcome as many people as possible to the Estate and ensure it remains a thriving, relevant, and generous place for the community. The role will oversee the day-to-day delivery of Powderhams venue operations including weddings, functions, corporate hire, festivals, and event hospitality, ensuring each activity is well-planned, safe, commercially effective, and delivered to the highest possible standard. Managing a team of Venue Coordinators, the Venue Manager will provide management, operational structure, and clear direction across the venue team; supporting colleagues across the Heritage and Attraction departments; and will ensure that events, bookings, and hospitality contribute positively to Powderhams long-term sustainability, reputation, and visitor experience. This is a hands-on operational role requiring excellent organisational skills, leadership by example, and confidence in managing live events. Acting as the senior Duty Manager on site, the Venue Manager will ensure staff, suppliers, and clients are supported, safety standards are upheld, and events exceed expectations. Key Responsibilities Team Management Line manage the venue coordinators, providing support, supervision, guidance and event delivery Assist with recruitment, induction, training and performance reviews for the venue and bank teams Create rotas and schedules to ensure appropriate management cover for all events Foster a collaborative, positive and supportive working environment Lead by example in customer service and operational standards and practice Event and Venue Operations Oversee day-to-day delivery of weddings, functions, corporate hire, festivals and event hospitality Act as senior Duty Manager, responsible for cash handling, customer care, key holder responsibilities and first aid response Working with the Castle Manager, support room set up, furniture moves and logistics between events and public opening Troubleshoot and resolve operational challenges calmly and effectively Drive sales performance across weddings, functions, and hospitality by supporting the Venue Coordinators in enquiry handling, showrounds, proposals, upselling opportunities, and achieving targets Provide regular guidance, feedback and support to ensure revenue goals are met across the department Sales Leadership and Performance Management Take overall responsibility for driving venue sales across weddings, ceremonies, corporate hire, functions, hospitality and in time third-party events, ensuring all revenue streams contribute to annual targets Lead the Venue Coordinators in enquiry handling, proactive outreach, showround delivery, proposal writing, negotiation and upselling, ensuring consistent excellence in communication and client care Monitor, track and report on KPIs including enquiry response times, conversion rates, pipeline value, revenue forecasts, budget performance and customer satisfaction metrics Develop and implement sales strategies to grow sales, improve conversion, increase yield and maximise use of venue spaces throughout the year Ensure accurate sales record-keeping, documentation and performance reporting through our CRM systems to support informed decision making across the department Identify opportunities for development, package creation, pricing improvements, and promotional activity in collaboration with the Heritage Manager and Marketing Team Regularly review and coach team members on sale techniques and enquiry management to strengthen performance and achieve departmental goals Maintain strong working relationships with external partners, corporate clients, and agencies to raise Powderhams profile and offering to generate new business leads Christmas at the Castle - Build and Break Management Lead operational oversight for the build and break of Christmas at the Castle, ensuring all contractors, suppliers, and operational teams work safely, effectively and to schedule onsite Work externally onsite throughout November (build) and January (break)., coordinating logistics, access, scheduling and Health and Safety across the grounds Collaborate with freelance Event Managers who oversee the live event period, which allows this role to focus on planning for the following year and ensuring operational continuity Ensure clear communication with the Heritage Team and Estate operations to minimise disruption and maintain visitor operations Compliance and Safety As a member of the Facilities Committee and working with the Castle Manager, ensure all activities comply with licensing laws, fire safety and health and safety regulations Act on behalf of the Designated Premises Supervisor (DPS), carrying out regular bar checks, ensuring all bar operations meet alcohol licensing conditions, and addressing any breaches or risks immediately Monitor bar staffing, Challenge 25 compliance, sale and supply of alcohol procedures, and maintain accurate, auditable licensing records Lead Safety Advisory Group (SAG) engagement including documentation, meeting attendance, and implementation of agreed actions Oversee event management plans, risk assessments, incident reporting, crowd and traffic management plans for large events Client and Supplier Liaison Serve as the main point of contact for clients during key stages of their event Support coordinators with showrounds, client meetings, and handovers Build strong relationships with suppliers, contractors, and trusted partners Ensure smooth arrival, delivery, and departure procedures for all events Administration and Communication Oversee the Venue diary management and change control for accurate scheduling Work closely with the Public Opening Team to avoid scheduling clashes and manage shared spaces Chair weekly Venue Team meetings, including agenda, actions, and minutes Attend Senior Management meetings as required Support proposals, contracts, invoicing, and maintenance of event documentation Report on event delivery, compliance progress, customer feedback, and KPIs Team Structure and Management Responsibilities Wedding and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for the sale, planning and delivery of weddings, civil ceremonies, functions and venue hospitality. The Venue Manager will: Provide oversight on the planning, bespoke requests and operational decisions Ensure documentation, itineraries and records are accurate and up to date Review showround performance, enquiry conversion and client feedback Support the delivery of weddings and functions when needed Maintain standards of service, communication and client care throughout the wedding lifestyle Hospitality and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for corporate events, dinners, charity functions and management of in-house bars, with support to weddings throughout the year. The Venue Manager will: Oversee the delivery of functions and hospitality, ensuring efficient logistics Ensure bar operations meet licensing conditions and service standards Support enquiry handling, proposals and conversions Maintain strong internal communication to manage diary coordination and space allocation Third Party Event Managers, Contractors and Production Partners The Venue Manager will: Act as primary operational contact for third-party Event Managers, promoters, and production companies working on Powderham events Maintain clear and consistent communication to ensure alignment between Powderham teams and external event partners, supporting safe, efficient, and high-quality event delivery Seasonal and Bank Event Team The Venue Manager will: Oversee recruitment, onboarding, and training where required Support their team in creating rotas and to ensure appropriate staffing levels for all event types Maintain consistent customer service, safety, and operational standards across the bank workforce Ensure all staff understand event plans, responsibilities, and expectations Person Specification Essential Minimum two years experience in venue or event operations Proven experience leading or supervising teams during live events or operational delivery Experience working directly with clients, suppliers, contractors or event partners Demonstrable experience managing multiple event types (weddings, functions, hospitality, corporate) Working knowledge of licensing, event safety management, and incident procedures; SAG experience desirable. Strong administrative experience including schedule management, record keeping and written communication Ability to work variable hours, including evenings and weekends Due to the nature of the role, a driving licence and car is recommended Desirable Experience within a Heritage, Visitor Attraction, Estate, or similar public facing environment Experience working on large scale public events, festivals or seasonal productions A personal licence (for the sale of alcohol) First Aid at Work and H&S qualifications (training can be provided) Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 16th February 2026. You may have experience in the following: Events Venue Manager, Hospitality Venue Manager, Venue Operations Manager, etc. REF-226 479 TPBN1_UKTJ

Attraction Manager Reports To Heritage Manager Location Powderham, Devon Terms Full Time / Permanent Days Typically MondayFriday, including two Sundays per month, with additional evening work required during peak seasonal periods Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Attraction Manager will lead the day-to-day operational management of Powderhams visitor attraction. As a member of the Senior Management Team, the Attraction Manager will play a key role in planning, coordinating and delivering the operational activities that support the smooth running of the site and the achievement of organisational goals. Reporting to the Heritage Manager, the Attraction manager will manage visitor services, gardens, guides, and volunteers, ensuring high standards of customer service, presentation, safety and engagement across all visitor facing areas. The role is focused on operational delivery, ensuring that every aspect of the visitor experience runs efficiently, safely, and in line with Powderhams heritage and core values. Key Responsibilities Attraction Operations Manage the daily operation of the visitor attraction including the Castle, gardens and grounds ensuring smooth visitor flow, safety and an excellent visitor experience Manage the scheduling, staffing and performance of the visitor services, gardens, guides, and volunteer teams Work with the Castle Manager on maintenance and collection care, and furniture moves to minimise operational disruption As a member of the Facilities Committee, work with the Castle Manager to ensure compliance with health and safety, safeguarding, risk assessments and emergency plans Contribute to continuous improvement in operations, visitor satisfaction and team development Guide Management Manage and support the team of guides to deliver engaging and accurate talks, talks and interpretation Ensure that all guides are trained in customer service, storytelling, and historical knowledge Manage the scheduling of tours and guide availability to meet visitor demand Work with the Guide and Interpretation coordinator to maintain accuracy and consistency in interpretive content and tour delivery Monitor feedback from visitors and guides to enhance to the overall experience Offer specialist tours on request Volunteer Management Manage volunteer engagement across the attraction, ensuring volunteers are welcomed, valued, and effectively integrated into the attraction Carry out recruitment, induction and training of volunteers Develop and maintain a positive and inclusive volunteer culture, recognising contributions and supporting development Ensure volunteers are briefed on health, safety and safeguarding procedures Maintain volunteer records and ensure effective communication with all volunteer groups Gardens Management Line manage the Garden Manager to ensure high standards of horticultural presentation and maintenance in the Walled Garden Work with the Heritage Manager and Gardens Manager in the reinstatement to the Victorian Walled Garden into the attraction Support the planning and delivery of seasonal displays, planting scheme and garden interpretation Coordinate gardens operations with events and visitor programming to maximise the visitor experience Ensure the gardens are maintained safely and and sustainably, with due care for heritage and biodiversity Visitor Services Management Line manage the Visitor Services Manager to ensure the team delivers a warm, informed and professional welcome to all the visitors Oversee ticketing, point of sale systems and visitor support Monitor customer service standards, visitor feedback and operational efficiency Support the development of the retail offer and other income-generating opportunities Oversee education and group bookings against target Financial and Administrative Responsibilities Contribute to budget planning, cost control and income monitoring Ensure efficient scheduling and resource allocation to meet operational targets Contribute to reporting on visitor numbers, feedback and operational performance Person Specification Essential Proven experience in attraction or visitor services management within a heritage, museum, tourism or leisure attraction Strong team management skills, with experience managing staff and/or volunteers Excellent communication and interpersonal skills Sound understanding of visitor experience principles and customer service excellence Knowledge of health and safety, safeguarding and risk management in public facing environment Ability to work flexibility including weeks and evenings Desirable Experience working within a heritage or historic house setting Knowledge of horticultural or grounds management First Aid Experience in commercial operations or volunteer engagement Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 16th February 2026. You may have experience in the following: Visitor Attraction Manager, Leisure Attraction Manager, Tourist Attraction Manager, etc. REF-226 477 TPBN1_UKTJ

Customer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers needs. With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, well encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things. We are recruiting for a Customer Care Co-ordinator to be based in our Exeter Regional Office, based in Exeter, Devon. This will be a fixed term contract for the period of Maternity leave. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the skys the limit. MAIN DUTIES Dealing with incoming calls, post and emails relating to Customer Care. Validating complaints and resolving problems quickly and efficiently, seeking direction where required. Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries. Checking and ensuring work has been carried out to the purchasers satisfaction. Updating and maintaining records using Sitestream. Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care. Categorising works successfully, ensuring management of costs are minimised. Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required. Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide. ESSENTIAL SKILLS / ATTRIBUTES Customer service experience within an office environment. Experience in the use of CRM software Educated to GCSE Standard (or equivalent) including English and Maths. Good verbal and written communication skills. Ability to multi-task with good time management. COMPANY BENEFITS Scottish Widows Pension Scheme 25 days holiday entitlement (plus English bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today. TPBN1_UKTJ

Job Title: Assistant Store Manager Salary: £21,731 plus bonus Role Type: Permanent (32 Hours) Location:Exeter Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Managerto join our Exeter team. This is more than just retailits about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ

I am searching for an experienced Production Engineer for an internationally respected and very successful manufacturing business based near to Exeter. Reporting to the Lean Engineering Manager, you will be responsible for supporting production throughout the in-house metal shop and assembly areas alongside the external supply chain. The role is focussing on the support of existing product ranges and the introduction of new products. You will help to development supporting systems to improve quality and sustainability of our client's product range. The role will include the definition and delivery of strategic targets across the business. Working within the Production Engineering and Lean Team, you will ensure successful identification and implementation of best manufacturing practise. You will help review the suitability for manufacture of new products and maintain quality that exceeds customer expectation. Duties include: Identify and present ideas for improving production in order to improve profitability, quality, throughput and H&S. Conduct feasibility studies on continuous improvement ideas generated from within Production, gained sign off and implement those projects. Work closely with the Lean team to develop and implement best practices, routines and solutions to improve production rates, quality and output. Support the Production Team in evaluating the strategic development of on-site manufacturing to achieve business goals. Assist in the production of operating instructions. Assist in the coordination and management of new products internally and externally to support the manufacturing team where required. Produce written reports where required. You will undertake continuous training and development. Ensure adherence in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors. Participate in new product reviews to ensure that only the most production efficient designs are released into production. Participate in Change Request reviews to ensure that the best and most cost-efficient solutions are adopted without having a negative impact on safety or quality standards. Develop and maintain strong relationships with internal stakeholders to ensure optimal performance. Work as part of the production engineering team to share ideas and improve operation, recommending, supporting, and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements. Stay current and up to date on any technology changes that may affect manufacturing and advise of any impact. Liaise and communicate with other departments, suppliers, and other service providers as and when required. Required skills and attributes: Excellent people skills. Ability to manage a variety of cross-functional team members. Excellent written and verbal skills. Excellent organizational and follow-up skills. Competent in problem solving, planning and decision making. Commercially and financially aware. Qualifications and experience: HNC or HND or equivalent in an engineering discipline, as a minimum. Experience of implementing manufacturing improvements and continuous improvement projects within batch manufacturing businesses. Experience of working with sheet metal fabrication with an understanding of related manufacturing processes and limitations. Experience of quality management including proven use of DFMEA & PFMEA. Project management experience and a track record of identifying and successfully implementing change. Previous involvement in new product introductions would be beneficial. Experience of Value Analysis and Value Engineering techniques, Root Cause Analysis, Value Stream Mapping and 8D would be beneficial but is NOT a prerequisite. The role comes with an excellent benefits package and once probation has been successfully completed some home-based working is available with prior consent with management. The benefits include, 32 days holiday (including bank holidays), flexitime, competitive salary, pension, loyalty bonus, life assurance, free eye tests, training, rewards hub, hybrid-working and much more! To be considered for this role you MUST have the Right to Work in the UK long-term without company sponsorship. You will also need to be based near to Exeter / East Devon , or you will be able to relocate to the area. Our client will 100% consider candidates who wish to relocate from within the UK to take up the position. KEYWORDS Production Engineer, Lean, New Products, H&S, Continuous Improvement, Production, Manufacturing, Engineering, DFMEA, PFMEA, HNC, HND, Batch Manufacturing, Sheet Metal Fabrication, Value Analysis, Value Engineering, Root Cause Analysis, Value Stream Mapping, 8D Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Operations & Administration Support Supervisor This is a varied, people-focused office support and administration role providing high-quality customer service, team supervision and operational coordination within a busy professional environment. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Supervisor, Office Manager, Senior Operations Administrator, Business Support Supervisor, Office Support Supervisor, Operations Supervisor, Operations Team Leader, Administrative Team Leader This role is known internally as an Operations Support Supervisor (Administrative Supervisor) SALARY: £24,500 per annum + Excellent Benefits (see below) LOCATION: Exeter, Devon (EX2) – Fully Office Based with occasional travel to other South-West locations such as Bristol and Southampton when required JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday 9am – 5pm JOB OVERVIEW We have a fantastic new job opportunity for an Operations & Administration Support Supervisor to join a collaborative and service-driven organisation based in Exeter. As an Operations & Administration Support Supervisor you will work closely with the Operations Support Manager to ensure the smooth running of office operations, delivering professional administrative support and a consistently high standard of customer service. The Operations & Administration Support Supervisor will oversee day-to-day office activities, support staff and volunteers, and act as a key point of contact for visitors, enquiries and internal teams, helping to maintain a safe, welcoming and efficient workplace. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Operations & Administration Support Supervisor include: • Office Operations Management: Supporting the Operations Support Manager to maintain and update office policies, procedures and standards, • Team Supervision: Providing day-to-day supervision, coaching and guidance to Operations Support Coordinators and volunteers, • Customer Service & Enquiries: Acting as a first point of contact and ensuring enquiries are handled professionally and efficiently, • Administrative Coordination: Overseeing correspondence, record keeping, CRM systems and data management in line with GDPR, • Reception & Facilities Support: Managing reception services, meeting rooms, post, deliveries, hot desks and visitor arrangements, • Health & Safety Coordination: Supporting local health and safety activities, checks and compliance requirements, • Workplace Liaison: Working with Workplace Services and external contractors to resolve issues and maintain office standards, • Asset & Stock Management: Overseeing pool vehicles, office supplies, equipment and stock levels, • Volunteer Support: Providing administrative support to volunteers, including coordinating communications and resources, • Training & Systems Support: Supporting colleagues and new starters with office systems and administrative processes CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in an office administration, customer service or business support role, • Proven experience in supervising, coaching or supporting others, • Experience handling confidential information with professionalism and integrity, • Strong organisational skills with the ability to manage multiple priorities, • Excellent written and verbal communication skills, • Confident user of Microsoft Office and office systems, including CRM databases, • A proactive, people-focused and team-oriented approach, • Eligibility to work in the UK DESIRABLE • Experience within a not-for-profit or service-driven organisation, • Knowledge of GDPR and data protection requirements, • Experience supporting volunteers or multi-site teams, • Exposure to health and safety processes or office compliance activities BENEFITS • Generous annual leave: 26 days rising to 28 days after three years, plus bank holidays, • Employee Assistance Programme providing confidential wellbeing support, • Wellbeing Buddies offering confidential peer support, • Menopause Champions providing dedicated guidance and resources, • Cycle-to-work scheme with a wide range of bike options, • Eye care vouchers for free tests and VDU glasses contributions, • Hearing tests for colleagues working in kennel environments, • Discounts and cashback across retail, supermarkets, travel and more, • Pension scheme with employer matching plus 2%, up to 9% employer contribution, • Life assurance at four times salary, with options to increase cover, • Flexible benefits allowance (3% of salary) for gym memberships, health plans, dental insurance, travel insurance, critical illness cover, additional life assurance and the option to buy or sell annual leave The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14391 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Exeter, Devon. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Are you looking to start a career in the Car and Van Rental Industry? Switch Car and Van Rental are recruiting for a Car Sales Administrator based at our Head Office in Exeter. As a Car Sales Administrator, you will deal with customers via email correspondence or over the telephone. At Switch Car and Van Rental, our colleagues work hard to deliver exceptional Sales, and we drive for success by delivering great service the first time, every time. What can we offer you? 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Flexible approach and a good team player whilst being able to work using own initiative Have a dynamic, proactive, can-do attitude Pay meticulous attention to detail Work to deadlines Knowledge of Microsoft office systems and the Motor Trade would be advantageous How will your days look? Your role will involve dealing with customers via e-mail and on the telephone, invoicing, diarising vehicle deliveries, organisation of vehicle paperwork and key storage for in-fleeted and sales vehicles, using an in-house web-based vehicle ordering system, progressing customer orders to ensure satisfactory completion, liaising with internal departments, liaising with Sales Executives to provide administrative support. This role is 37.5 hours per week contract, working Monday to Friday between 8.30am and 5.30pm in agreement with the departmental manager. One-hour unpaid lunch break. Health and Safety Responsibilities To always take care of your own safety and the safety of others, in line with staff responsibilities for Health and Safety as outlined in Scot Group's Health and Safety Policy, and the Health and Safety at Work Act. To report to your manager or supervisor any injury, collision, dangerous occurrence or a near miss in which you were involved or are aware of having taken place at your place of work and any concerns regarding any health or safety issue. About us Switch currently operates over 80 rental locations across the UK. Our head office is based in Exeter, along with a central office based in High Wycombe. At Switch, our people work hard to deliver exceptional customer service, and we drive for success by delivering great customer service, first time, every time. We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication, and achievement. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from £28,000 with excellent benefits. The work schedule is Monday to Friday, 37 hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support to Pennon Group colleagues and Partners, ensuring the efficient use of their IT equipment and business applications. What you'll be doing An experienced IT Service Desk Analyst must possess a combination of technical expertise, problem-solving abilities, and excellent communication skills to efficiently manage and resolve complex issues. By continually enhancing their skills and collaborating with other IT professionals, they ensure the robust functionality and security of the organisation's IT infrastructure. Utilise ITIL-aligned support management processes and tools to log and categorise incidents, assess their impact, and assign appropriate priority levels according to IT Service Desk Procedure Implement immediate corrective actions to contain or resolve issues directly, leveraging advanced technical skills to resolve 70-80% of incoming phone calls, IT Self-Serve Portal tickets, and walk-ins efficiently Resolve incidents and service requests within defined SLAs, continuously identifying and implementing opportunities for process improvement and optimisation of service delivery Provide comprehensive Identity Management support services, ensuring all PC access requests are processed accurately and in line with agreed Information Security practices and processes, providing regular audit assurances Escalate complex incidents and service requests to appropriate internal IT teams (2nd and 3rd line) for resolution, ensuring thorough documentation and communication throughout the escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT support materials, including knowledge base articles, FAQs, and instructional videos, to empower users and reduce support demand Maintain effective communication with colleagues across various departments, including senior executives and non-technical staff, via phone, email, and the ITOnline self-serve portal Collaborate with IT Service Desk team members on a rota basis to ensure continuous coverage during operational hours, Monday to Friday 8am to 5pm Support the broader IT Service Delivery team in various capacities, including project management, system integration, and vendor management, as needed What we are looking for Experience in an IT Service Desk or similar role Relevant certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft Certified Professional (MCP) are highly desirable Strong technical knowledge of Windows operating systems, Microsoft Office Suite, and networking concepts, including TCP/IP, DNS, DHCP, and VPN technologies Experience in managing and maintaining hardware, such as desktops, laptops, printers, and mobile devices Proficiency in remote support techniques and tools for diagnosing and resolving issues for remote users Solid understanding of IAM concepts, processes, and tools, with familiarity with assigning and managing basic Role-Based Access Control "RBAC" roles Excellent communication skills with a friendly approach to problem solving A self-motivated individual who has the ability to work using their own initiative as well as work well in a team Strong organisational and time-management skills, with the ability to handle multiple priorities simultaneously, a strong work ethic, proven multitasking abilities, experience in organising and prioritising tickets, and adaptability to dynamic working environments Comprehensive experience of working with ITSM processes and familiarity of various ITSM tools Excellent documentation skills, ensuring all incidents, requests, and changes are accurately recorded and updated. Creating knowledge base articles and user guides to support both users and team members What's in in for you At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Localised incentives and weekly recognition Subsidised on-site Costa Coaching, training and development opportunities Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks' additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension Closing Date: 17th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Assistant Planning Manager to join our team within Vistry Cornwall South West, at our office in Exeter. As our Assistant Planning Manager, you will be reporting to the Head of Planning. As a key member of the Vistry Cornwall South West team, you will initially assist on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through helping to manage multiple simultaneous planning applications through the planning process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience of working in a similar role within the housebuilding industry or; Architecture or Planning Degree or; Degree in Design, such as, Urban Layout, Landscape, Architectural Technology. experience working for a residential house builder Knowledge of the planning process and planning policy. Experience or people management and assisting with the planning process on a range of residential development schemes. Confidence in own ability to manage external teams. Capable of working under own initiative to achieve business targets. Resilient, positive, confident and assertive but diplomatic; A good communicator/listener; Decision making/problem solving/multi-tasking Able to work under pressure. Desirable - Achieved or working towards MRTPI accreditation More about the Assistant Planning Manager role Assisting with the preparation of planning strategy documents. Maintain the business planning tracker Assisting with stakeholder and LPA engagement. Appointing and managing a consultant team to produce robust and timely planning applications. Assist with the submission of applications within agreed timescales to meet business targets. Working with colleagues and partners to manage applications and ensure that they processed through the application process at the earliest opportunity. Providing and assisting with detailed handovers to technical and wider delivery team upon the successful planning determinations. When required, organize, attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Assist with the preparation of internal gateway sign-off documentation under the Vistry Life of Site. Prepare and submit NMA, condition variation and condition discharge applications. Negotiate planning conditions, S106 requirements and make application for variations to legal agreements Resolve problems in collaboration with Vistry Cornwall Colleagues and project teams and colleagues to ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Maintain a high standard of professionalism and work within the core values of Vistry. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Are you looking to start a career in the Car and Van Rental Industry? Switch Car and Van Rental are recruiting for a Car Sales Administrator based at our Head Office in Exeter. As a Car Sales Administrator, you will deal with customers, via email correspondence or over the telephone. At Switch Car and Van Rental, our colleagues work hard to deliver exceptional Sales, and we drive for success by delivering great service the first time, every time. What can we offer you? 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Flexible approach and a good team player whilst being able to work using own initiative Have a dynamic, proactive, can-do attitude Pay meticulous attention to detail Work to deadlines Knowledge of Microsoft office systems and the Motor Trade would be advantageous How will your days look? Your role will involve dealing with customers face to face and on the telephone, invoicing, Organisation of vehicle paperwork and key storage for in-fleeted and sales vehicles, using an in-house web-based vehicle ordering system, progressing customer orders to ensure satisfactory completion, liaising with internal departments, liaising with Sales Executives to provide administrative support. This role is 37.5 hours per week contract, working Monday to Friday between 8.30am and 5.30pm in agreement with the departmental manager. One-hour unpaid lunch break. Health and Safety Responsibilities To always take care of your own safety and the safety of others, in line with staff responsibilities for Health and Safety as outlined in Scot Group's Health and Safety Policy, and the Health and Safety at Work Act. To report to your manager or supervisor any injury, collision, dangerous occurrence or a near miss in which you were involved or are aware of having taken place at your place of work and any concerns regarding any health or safety issue. About us Switch currently operates over 80 rental locations across the UK. Our head office is based in Exeter, along with a central office based in High Wycombe. At Switch, our people work hard to deliver exceptional customer service, and we drive for success by delivering great customer service, first time, every time. We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication, and achievement. TPBN1_UKTJ

In a Nutshell We have a new opportunity for an Adoptions Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Adoptions Manager, you will be responsible for the maintenance and timely and cost-efficient adoption of completed estate roads, sewers, pumping stations and public open spaces. You will work with the Engineering Manager to develop technical agreements during technical approval. Additionally, to engage and work with Build and Commercial teams towards the end of project development to ensure timely completion of works, sign-off and to reduce the occurrence of errors and barriers to adoption/hand-over. You will maintain the company, group and technical project bonds and sectional agreement trackers and report on outstanding bonds and overrun costs and timescales. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience in a similar position with a recognised housing developer or Highway/Drainage Authority Experience/in-depth knowledge of estate road and sewer construction & inspection Understanding of Highway & Water Industry standards Computer literate with a good knowledge of AutoCAD, Excel and Word Accurate with an eye for detail Able to work under pressure and to deadlines An awareness of the impact of work on the business and residents of developments Sound commercial awareness Good negotiation skills Decision making/problem solving/multi-tasking Able to influence and persuade others to their point of view A good communicator/listener Team player able to communicate with internal and external stakeholders / colleagues Willing to work extra to meet deadlines as and when the business needs require it Desirable - A Civil Engineering related qualification i.e. Degree, HND or HNC More about the Adoptions Manager role Work with the Build & Commercial Departments to ensure a timely sign-off/handover for roads and sewers Whenever possible, attend sites during infrastructure works/activities and identify/record issues, monitor quality and provide positive feedback or raise concerns with the build team and/or contractors Ensure CCTV Surveys, As-Built Surveys, etc. are provided by the relevant supply chain and submitted for approval to the adoption authority or approved body. Commission and/or provide responses to Road Safety Audits to achieve sign-off Liaise with the Engineering and Technical Managers to ensure that infrastructure agreements (S278, S38, S104, S185) and Deeds are in place to facilitate the timely sign-off of works. Investigate barriers to adoption of Legacy Sites and explore and pursue solutions with adopting authorities Provide assistance and guidance to the Technical Department with respect to preparation of Adoption Plans, Deed Plans, Agreements and statutory processes inline with instruction form line manager Prepare and issue Highway H&S Files to adopting authorities Work with the Technical Managers to assist Managing external consultants to assist with adoptions as required including their performance and costs Assist with the development of pre-construction costs as instructed by line manager. Cultivate and maintain good, professional and respected working relationships with all external adopting bodies including Highways Authorities, Water Authorities, Councils and Management Companies Liaise with Subcontractors and the Commercial Department with respect to completion of works, variations/new quotations, inspections and rectifying sub-standard works Keep up to date with utility works/installations as may be required to facilitate adoptions/handovers Arrange site inspections of infrastructure at the end of maintenance periods and identify and arrange all works required to achieve adoption Undertake regular Site Inspections of completed, unadopted developments and review Health and Safety implications, arranging any necessary remedial works through the Commercial Department Provide support to the commercial department in the procurement of MEP packages via input into enquiry, scopes, reviewing quotations, attending pre-order meetings, etc. Familiarise yourself with the Contract requirements/Employer Requirements and CountrySide partnerships utility design solutions Ensure any comments/queries on the utilities design are reviewed and coordinated with the infrastructure design for adoptable roads and sewers Support the Commercial department in reviewing payment applications Ensure the necessary certification is provided for all connections to obtain PC / completion including witnessing Ensure applications for all meters are made and installation managed to programme. Manage the individual Project technical utility trackers, monitor on costs and variations, timescales and risk items Develop and implement a robust test and inspection regime for all stages Maintain up to date knowledge of all highways and drainage adoption and design procedures and design codes Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

An exciting ne w De-Brief Clerk oppo rtunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes. Key responsibilities Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team. Ensuring all driver non-compliances are investigated & escalated accordingly. Use of the company software to monitor performance supporting with on the road issues as required. Ensuring all returned items are returned as per SOP. Completion of Ad-hoc de-briefs as & when required. Daily download of handheld scanners ensuring the condition of the any faults are reported. All returns are coded correctly. Completion of Ad-hoc vehicle audits. POD & address data entry. Additional information on this role This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

About Us At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities Deliver an exceptional customer experience, adhering to Anglian standards Monitor 6-7 installation teams to ensure timely and quality installations. Provide support to installation teams to develop their skills and performance. Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job. Ensure that installations are completed in line H&S standards. What We're Looking For Knowledge of installation processes and best practices. Good On – Site presence; interpersonal skills, comfortable talking to customers. Previous experience in a similar role within the home improvement or construction industry. Strong organisational abilities with a keen attention to detail. Valid driver's licence to travel as required within the region. Why Join Us? Competitive salary Pension Company Car 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). An additional paid day for your birthday Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave , while potentially reducing your tax and NI contributions Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Employee recognition schemes Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: • A competitive salary with yearly increments. * 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). * Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. * Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). * Company sick pay. * Competitive local government pension scheme. * Job related equipment, as required. * Free onsite parking at many police sites throughout the counties. * Access to Group insurance scheme (via salary sacrifice scheme). * Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. * Development and training opportunities. * Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. * Flexitime, with the ability to undertake your hours flexibly and in line with business need. * Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please proceed through the following link to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Exeter office. As our Senior Quantity Surveyor, you will be be responsible for the management and reporting of costs relating to latent/legacy defects and customer care works. Your focus is to control the costs of these works ensuring value for money and achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments, and final account settlement. Strong interpersonal skills are essential as you will be a key contact for our partners. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification National House builder experience Different methods of construction i.e. Timber Frame COINs user experience More about the Senior Quantity Surveyor role Working closely with other departments, you will attend customer care and partner meetings to advise on all areas that may have a cost implication Attend partner meetings when appropriate, contract pre-start and subcontract package review meetings Receive initial tender information and assist in the preparation of the proposed tender lists and updating of procurement programmes Scope out and distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders alongside providing cost advice on any major variations prior to issue. You will issue revised contract drawings to subcontractors, negotiating the cost of variations. Collate and reconcile all costs resulting from subcontract works, variation orders, material order and preliminary / running costs. This will include providing monthly analysis of costs. Check and arrange subcontractor payments, obtaining necessary authorisation for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out as required and analysing costs to assist on future estimates Keep the RAMS schedule updated and issued to all relevant parties Provide cost advice to the Customer Service department to assist with the management of lower value instructions Contribute to the contra charge register, oversee notices / contentious contra charges with the Customer Care team and manage subcontractor retentions and releases in line with the contra charge register Defect liability - assist with ascertaining responsibility and the administering of notices Attend partner meetings, defect meetings and any applicable site meetings Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

I am searching for an experienced Production Engineer for an internationally respected and very successful manufacturing business based near to Exeter. Reporting to the Lean Engineering Manager, you will be responsible for supporting production throughout the in-house metal shop and assembly areas alongside the external supply chain. The role is focussing on the support of existing product ranges and the introduction of new products. You will help to development supporting systems to improve quality and sustainability of our client's product range. The role will include the definition and delivery of strategic targets across the business. Working within the Production Engineering and Lean Team, you will ensure successful identification and implementation of best manufacturing practise. You will help review the suitability for manufacture of new products and maintain quality that exceeds customer expectation. Duties include: • Identify and present ideas for improving production in order to improve profitability, quality, throughput and H&S. * Conduct feasibility studies on continuous improvement ideas generated from within Production, gained sign off and implement those projects. * Work closely with the Lean team to develop and implement best practices, routines and solutions to improve production rates, quality and output. * Support the Production Team in evaluating the strategic development of on-site manufacturing to achieve business goals. * Assist in the production of operating instructions. * Assist in the coordination and management of new products internally and externally to support the manufacturing team where required. * Produce written reports where required. * You will undertake continuous training and development. * Ensure adherence in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors. * Participate in new product reviews to ensure that only the most production efficient designs are released into production. * Participate in Change Request reviews to ensure that the best and most cost-efficient solutions are adopted without having a negative impact on safety or quality standards. * Develop and maintain strong relationships with internal stakeholders to ensure optimal performance. * Work as part of the production engineering team to share ideas and improve operation, recommending, supporting, and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements. * Stay current and up to date on any technology changes that may affect manufacturing and advise of any impact. * Liaise and communicate with other departments, suppliers, and other service providers as and when required. Required skills and attributes: • Excellent people skills. * Ability to manage a variety of cross-functional team members. * Excellent written and verbal skills. * Excellent organizational and follow-up skills. * Competent in problem solving, planning and decision making. * Commercially and financially aware. Qualifications and experience: • HNC or HND or equivalent in an engineering discipline, as a minimum. * Experience of implementing manufacturing improvements and continuous improvement projects within batch manufacturing businesses. * Experience of working with sheet metal fabrication with an understanding of related manufacturing processes and limitations. * Experience of quality management including proven use of DFMEA & PFMEA. * Project management experience and a track record of identifying and successfully implementing change. * Previous involvement in new product introductions would be beneficial. * Experience of Value Analysis and Value Engineering techniques, Root Cause Analysis, Value Stream Mapping and 8D would be beneficial but is NOT a prerequisite. The role comes with an excellent benefits package and once probation has been successfully completed some home-based working is available with prior consent with management. The benefits include, 32 days holiday (including bank holidays), flexitime, competitive salary, pension, loyalty bonus, life assurance, free eye tests, training, rewards hub, hybrid-working and much more! To be considered for this role you MUST have the Right to Work in the UK long-term without company sponsorship. You will also need to be based near to Exeter / East Devon, or you will be able to relocate to the area. Our client will 100% consider candidates who wish to relocate from within the UK to take up the position. KEYWORDS Production Engineer, Lean, New Products, H&S, Continuous Improvement, Production, Manufacturing, Engineering, DFMEA, PFMEA, HNC, HND, Batch Manufacturing, Sheet Metal Fabrication, Value Analysis, Value Engineering, Root Cause Analysis, Value Stream Mapping, 8D Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

In a Nutshell We have a fantastic opportunity for a Planning Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Planning Manager, you will be reporting into the Head of Planning. As an integral part of the development process you will lead on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through to overseeing the planning process and seeing the site through to delivery working with our delivery and production teams. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architecture or Planning Degree or Degree in Design, such as, Urban Layout, Landscape, Architectural Technology or; Relevant experience in the industry. Experience working within a residential house builder Knowledge or other design packages (photoshop, JPA designer, sketch-up) Experience or people management and project leading. Able to influence and persuade others to their point of view; Capable of implementing change and of using their initiative; Resilient, positive, confident and assertive but diplomatic; Strong mathematical ability; Able to manage and lead a team; A good communicator/listener; An awareness of the social and environmental impact of your work; Accurate with an eye for detail. Capable of strategic vision Decision making/problem solving/multi-tasking Able to work under pressure, and accept criticism of work Behave in line with our values Willing to work extra to meet deadlines as and when the business needs require it Desirable. MRTPI qualified Achieved or working towards part 3 architect accreditation Achieved or working towards a BSc or an NVQ in Architectural Technology Membership of the (CIAT) Chartered Institute of Architectural Technologists or the RIBA More about the Planning Manager role Developing the planning strategy and leading with the management and co-ordination of a professional consultant team in the promotion of the sites. Leading with stakeholder and LPA engagement. Working with colleagues and partners to ensure that appropriate and viable developments are achieved and delivered at the earliest opportunity. To undertake planning appraisals for these sites making recommendations to the board for investment. To manage the planning elements of the existing sites as required. Appoint and manage a consultant team to produce robust and timely planning applications to the appropriate planning authority. Follow Vistry sign off procedures and gateways for Pre-Planning submission internal sign off and post planning handovers to wider teams. Working alongside other members of the team to ensure that the proposals meet with the business plan. Manage the submission of applications to an agreed programme. Manage applications through the determination process leading with all stakeholder engagement. Providing detailed handovers to the delivery team upon the successful planning determinations. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk pre-start of each phase. When required, organise, lead/ attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent Vistry when appropriate to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business. Comply with all Group's policies including Health, Safety and Environmental policies. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Customer Service Technician to join our team within Vistry Cornwall South West, based at our Exeter office with travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. You will assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Delivering customer service excellence and best practice within a fast paced and challenging environment. General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Knowledge of basic plumbing and an ability to diagnose basic plumbing issues Mastic and sealant skills to accord with the NHBC consistent approach to finishes. A Keen eye for detail and final finish Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey. Excellent communication skills with an ability to remain calm under pressure Excellent time management, planning and prioritisation skills. Full Driving license with a willingness to travel Desirable Formal carpentry qualification A background in construction / housebuilding. Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments. To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

An exciting new Supervisor opportunity at DX! *This is a backshift / afternoons vacancy * All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: To supervise the day to day operations on site including people management, warehousing, traffic and admin operations. To deputise for the Contract / Operations Manager where required. Supervise all aspects of the contracts service centre ensuring the achievement of the contracts KPI's as set out by both company and the customer. To ensure that all site operations are completed escalating issues where necessary. Key responsibilities Plan and co-ordinate the incoming goods, storage and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), To ensure all warehousing activities are undertaken in line with the Operations Manual and service centre working instructions as applicable. Ensure efficient planning of resource to ensure the operation is undertaken in the most cost effective and efficient manner. To ensure all vehicles are loaded and unloaded safely and correctly and within specified time limit To ensure warehouse operatives complete loading and unloading documentation on time and in full. Ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product. Responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.