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We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a part time basis, contracted to 30 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 4 out of 7 days Please note: This role is contracted to 50 weeks per year Could you shine as Defence's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious food to the highest standards, • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service, • Communicating regularly with your line manager to monitor KPIs and targets, • Representing Compass Group UK&I and maintaining a positive brand image, • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations, • Supporting and training our teams, leading from the front to make sure everyone can excel in their role, • Be passionate about great-tasting food and exceptional customer service, • Have a minimum of two years of catering experience, • Have experience managing teams in a similar role, • Hold a Basic Food Hygiene certificate, • Have excellent communication and organisational skills Job Reference: com/1602/95110001/52784241/R/BU #Defence Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager A rapidly growing Web/Marketing agency in Peterborough is looking for a Digital Project Coordinator who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is office based; therefore, we are looking for candidates that are able to work within the Peterborough area 4 -5 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: • Managing multiple clients, • Client facing and interacting at all levels., • Upselling to existing clients., • Plan and manage digital campaigns, • Provide weekly and monthly reports., • Be the primary point of contact for our clients and the main relationship holder., • Manage client accounts and establish strong, long-term client relationships., • Respond promptly and effectively to client queries, ensuring exceptional customer service., • Review and report on the performance of accounts and digital strategies., • Work closely with our web, SEO, and content teams to manage multiple client accounts., • Ensure all our work is delivered on time and to a high standard., • Support with client acquisition and onboarding., • Troubleshoot issues as they arise. Key Skills: • Agency experience managing web development, SEO, PPC, Search and/or paid social campaigns., • Google Ads/Analytics, • Digital marketing understanding., • Proven organisational and project management skills., • Experience in client liaison and account handling., • Working knowledge of SEO, content marketing and web development for account management purposes., • Knowledge of project management tools, such as Trello or Freedcamp., • Be able to adapt to various client industries, requirements and expectations., • An outstanding ability to think creatively, identify and solve problems., • A self-starter, able to work independently with high levels of autonomy and responsibility., • Excellent written and oral communication., • Someone who thrives in a small, but growing team. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project coordinator within a very successful and growing team. It is essential that all candidates have first class communication skills – both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. For more information, please contact Charles Jenson Recruitment. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.

Job Title: Senior Estimator Location: Peterborough Salary: £45,000 - £55,000 per annum DOE Job type: Full Time, Permanent About Westone: Westone is an established regional building contractor delivering projects across insurance reinstatement, public sector frameworks, refurbishment, extensions, void programmes and specialist remedial works. We operate with structured operational processes, defined compliance standards and clear reporting lines. The business has achieved sustained growth across multiple divisions and is now strengthening its pre-construction capability to improve commercial control, reduce downstream queries and support continued expansion. About The Role: We are seeking an experienced Estimator capable of pricing projects typically ranging between £50,000 and £500,000 across a varied refurbishment and framework portfolio. Workstreams include domestic refurbishments, extensions and renovations, insurance reinstatement schemes, kitchen and bathroom frameworks, aids and adaptations programmes, damp and mould remediation works and void property frameworks. Reporting directly to the Operations Director, you will take ownership of the estimating process from initial scope interrogation through to submission and structured handover. This will involve undertaking site surveys where required (using company pool vehicles), interrogating drawings and specifications, securing aligned supplier and subcontractor quotations, and building detailed cost plans within a heavily Excel-based pricing environment. This role carries clear commercial accountability. You will be expected to identify risk early, define assumptions properly, challenge scope where required and structure submissions in a way that protects margin and reduces post-award clarification. A key measure of success will be the quality of project handover to the delivery team - ensuring all packages, partnerships and commercial expectations are aligned prior to mobilisation. Estimating within Westone is viewed as the foundation of controlled project delivery, not simply rate inputting. What Success Looks Like: Within the first 12 months, you will have contributed to: • A measurable reduction in post-award commercial queries, • Improved clarity of scope at mobilisation stage, • Stronger supplier alignment prior to project start, • Maintenance and protection of target margins, • Complete works to a high standard, first-time fix where possible, • Follow provided scopes and raise any additional works/variations promptly before proceeding, • Maintain strong customer service standards on occupied properties, • Provide progress updates, photos, and completion evidence, • Ensure reminders and safety controls are followed (RAMS/CPP/site rules where relevant) You will have demonstrable experience pricing construction projects within the £50k-£500k range, ideally within refurbishment, insurance or framework-led environments. A HNC or HND in a construction-related discipline is essential, with RICS or MCIOB membership advantageous. Strong Excel capability is critical, as pricing and cost modelling are heavily spreadsheet-led. You should be commercially confident, numerically precise and comfortable presenting and defending your pricing rationale to senior management. This role requires someone who can manage their own workload, operate at pace and take ownership of commercial outcomes. A full UK driving licence is required. What We Offer: • £45,000 - £55,000 DOE, • Established and growing workload, • Direct reporting line to senior leadership, • Opportunity to influence pre-construction standards Candidates with the experience or relevant job titles of; Costs Estimator, Estimator, Engineering Project Estimator, Project Manager, Operations Coordinator, Construction Estimator, may all be considered.

Site Manager - Planned Retrofit Works Full time, temporary (till end of May 2026) £25 - £30 per hour (40 hour week) Peterborough based with travelWe are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Peterborough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence.Site Manager Duties: • Controlling the overall direction and whilst maintaining financial control of the contract, • Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided, • Cost control and subcontractor management, • Implementing the short, mid and long term programmes for the various work streams, • Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement, • Hand over properties on time, working to strict key performance indicators, • Liaison with the client and contract administrators, • Health and safety on the site, • Management and control of the site administration and staff, • Scheduling and procurement of materials, • Chair sub-contractor progress meetings, • Liaising with Design Teams, Client Representatives and Consultants For your chance of securing this role please apply online now!

About the Opportunity We are looking for our client, a well-established and highly respected timber merchant operating for over 20 years in East Anglia, to recruit an Assistant Branch Manager for their brand-new site in Yaxley, Peterborough. Our client is known for delivering outstanding customer service, value for money, and reliable, speedy delivery. This is an exciting opportunity to join a growing business at a new location and play a key role in its success. The Role Reporting directly to the Branch Manager, the Assistant Branch Manager will support the day-to-day running of the branch while driving sales and ensuring excellent customer service standards are maintained. You will be confident in identifying and maximising sales opportunities, building strong relationships with trade and retail customers, and helping the branch meet and exceed its performance targets. This role requires a hands-on approach, strong leadership capability, and a passion for delivering exceptional service. Key Responsibilities • Serving customers and handling enquiries professionally, • Processing cash, card, and online payments, • Updating and maintaining customer records, • Managing product returns and refund requests, • Promoting products in line with company directives, • Merchandising shelves and promotional displays, • Receiving, unpacking, and organising new stock deliveries, • Managing stock control and branch inventory, • Maintaining a clean and organised shop environment, • End-of-day cashing up procedures, • Supporting the Branch Manager in achieving and exceeding sales targets, • Overseeing sales office operations, purchasing, and stock management, • Previous experience in a similar supervisory or assistant management role, • Essential: Proven timber merchant experience, • Strong sales ability with a customer-focused approach, • Strong knowledge of timber and construction materials, • Proficiency with POS systems and inventory management software, • Good working knowledge of MS Office, • Excellent communication and interpersonal skills, • Ability to work under pressure, particularly during peak trading times, • Performance-related company bonus, • Staff discount Please apply with your CV or contact us for more information. We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.

Building Services Manager (HVAC) Job Title: Building Services Manager (HVAC)Location: Peterborough A fantastic opportunity has arisen for a confident and driven Building Services Manager (HVAC) to join a growing team within the construction industry. This role is ideal for someone who has progressed off the tools and has spent the last few years working in an office‑based environment, developing their management, coordination and project delivery skills. If you take pride in delivering high‑quality work, leading teams and driving successful outcomes, this position offers the chance to make a real impact while continuing to grow your career. What We Offer • Competitive salary, • Company vehicle with fuel card or grey fleet allowance, • Corporate clothing, • Employee profit share scheme, • 21 days’ holiday plus bank holidays (increasing with service), • Early Friday finishes, • Departmental bonuses and long‑service awards, • Health and wellbeing support, including access to qualified Mental Health First Aiders, • Positive, supportive working environment, • Ongoing training, professional development and clear career progression, • Equal opportunities' employer with recognised accreditations, • Regular social events and charity initiativesWhat We’re Looking For, • Minimum Level 2 NVQ in Heating and Ventilating, • Relevant qualifications in F‑Gas, Refrigeration, Mechanical and Ductwork Systems, • Strong understanding of British Standards (BS EN) and CIBSE Guides, • Commercial and contractual awareness (e.g., JCT / NEC), • Experience in HVAC installations, Fire Damper installations and project management, • Exceptional leadership, organisational and communication skills, • Confident using a range of IT systems and software, • Up‑to‑date knowledge of Health & Safety legislation and compliance, • Self‑motivated, proactive and positive in approach, • Strong team player with the ability to inspire and support others, • Full UK driving licence (minimum 6 months post‑test), • Willingness to undertake ongoing training and development, • Commitment to maintaining high professional standards, • Lead and manage multiple HVAC projects from start to finish, • Support and oversee Trainee and Assistant Managers and Supervisors., • Interpret and implement contract designs and construction drawings, • Liaise with clients, architects, surveyors and internal project teams, • Manage and coordinate specialist subcontractors, • Monitor and enforce Health & Safety and CDM Regulations, • Prepare project reports, programmes and progress updates, • Manage valuations, final accounts and assist with tender preparation, • Track and report on job profitability, • Ensure timely procurement and delivery of materials, • Approve purchase invoices and timesheets, • Maintain strong relationships with clients, suppliers and colleagues, • Promote continuous improvement and excellent customer care, • Use company systems and tools (including bespoke software, Word, Excel, Project), • Support the development and progression of team membersTermsThis job description is intended as a guide and may be subject to change depending on business needs., • Full‑time role, 42 hours per week, • Daily travel and occasional working away may be required., • Working hours:, • 07:45 – 17:15 Monday to Thursday, • 07:45 – 16:45 FridayPersonal Competencies, • Clear and adaptable communicator, • Professional, reliable and confident in decision‑making, • Strong leadership qualities with the ability to motivate others, • Positive, proactive and resilient under pressure., • Innovative thinker who brings fresh ideas, • Commercially aware with a strong practical understanding of construction, • Empathetic, ethical and supportive of colleagues # 4764432

£27,040 - £37,333 per annum | 30 days holiday (pro rata) | 10% in store discount \n Everyone at Lidl brings something different to the table — but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. \n Just like you. \n Please apply to this opening for roles in the following areas: East Anglia, Essex, Norfolk, Suffolk and Nottinghamshire \n This isn’t just an apprenticeship, it’s a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We’ll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. \n We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University. Within four years, you’ll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. \n And don’t forget, you’ll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. \n\n\n\n\nWhat you'll do\n\n\n Here’s a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at \n Year 1: You’ll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. \n Alongside your role you’ll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. \n Year 2: You’ll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. \n Alongside your role, you’ll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. \n Year 3: Continuing your Deputy Store Manager role, you’ll build on your experience and skill set to take even more of an active role in your store’s success. \n Alongside your role, you’ll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. \n Year 4: Here’s where you take on your official title of Store Manager-in-Training. \n \n Alongside your role, you’ll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. \n Once you’ve successfully completed year four, you’ll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you’ll also be fully equipped to lead a store team of your own. \n \n\n\n\n\nWhat you'll need\n\n\n\n \n In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. \n We recognise that every person’s journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. \n \n\n\n\n\nWhat you'll receive\n\n\n\n

Systems Trainer and L&D Specialist will be a valuable member of the HR and Recruitment Team. You will design, deliver and embed high-quality systems and people-focused training across the organisation, supporting employees and consultants through system implementation, business change and ongoing development. This role combines systems training, digital learning design and soft-skills delivery, with a strong focus on user adoption, confidence and engagement. Working closely with the L&D Manager, departments and stakeholders, the postholder will support the successful use of our case management system (Salesforce), in-house platforms, collaboration tools and evolving AI solutions. We are not looking for agency support, we welcome direct applications direct from talented individuals and will respond within 24 hours. Skills & Experience Essential • Strong IT and digital skills, with advanced Microsoft Office capability, • Confident and engaging trainer with experience delivering training remotely and in-person, • Excellent communication and presentation skills, • Strong attention to detail with the ability to learn new systems quickly, • Outstanding customer service skills with a people-focused, patient approach, • Ability to adapt training delivery to different learning styles and paces, • Comfortable working in a small team and managing multiple priorities Desirable • Experience in a legal, professional services or regulated environment, • CIPD Qualification or working towards, • Experience delivering systems or software training (Salesforce highly desirable), • Familiarity with Slack and collaborative communication platforms, • Experience creating training videos or digital learning content, • Knowledge of apprenticeship frameworks or levy-funded programmes, • Experience supporting business change or system implementations Personal Attributes • Tech-savvy and naturally curious, • Approachable, supportive and confident, • Fast learner who enjoys problem-solving, • Strong relationship builder, • Calm under pressure with a solutions-focused mindset

Reporting to the Customer Services Manager, in this role you will support driving sales through bespoke service and sales opportunities within the Customer Service department.You will support the larger team in handling all customer and membership enquiries and help to resolve all matters with ease

Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. Company: Khaos Control Award-W

Service Manager (Refrigeration / Off the tools) £65,000 - £70,000 Bonus Company Vehicle Hybrid Working After Probation Progression 31 Days Holiday Benefits East Anglia Are you an experienced Refrigeration Service Manager that has experience in an office based environment, looking to take ownership of a growing service department within a an established business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service? The company are a well-established refrigeration and air conditioning business providing installation, maintenance and servicing solutions across East Anglia. Known for their professional standards and their customer-first approach, they are investing in their leadership team to support continued growth and future succession planning. This is an excellent opportunity for a Refrigeration Service Manager who enjoys autonomy, responsibility, and strategic input, with the chance to shape service operations, secure new business, and progress towards a future Director-level role within the company. The Role: Manage and lead a team of refrigeration engineers and support staff, ensuring high performance and engagement Oversee day-to-day service operations, including scheduling, workload management, and resource planning Drive business growth by securing new service opportunities aligned with the companys growth strategy Ensure full compliance with health & safety legislation, F-Gas regulations, and company procedures Maintain high standards of customer service, resolving escalated service issues where required The Person: Experience in refrigeration service management, in an off the tools role Full UK driving licence Job reference: BBBH23906b Key words: Service, Manager, Air Conditioning, Refrigeration, AC, Project, Projects, Travel, Client-Facing, Compliance, Woodbridge, Ipswich, East Anglia We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.

A leading garden centre group is seeking a passionate Food Hall Manager for their Peterborough location. The role involves overseeing the Food Hall operations, ensuring exceptional customer service, managing stock, and leading a motivated team. Candidates should have experience in food retail and st

A leading service operator in the UK is seeking a Store Manager for their location in Farcet.You will lead a team, drive sales growth, and ensure exceptional customer service while enjoying a competitive salary and benefits.The role offers bespoke training and the potential for career advancement in

It is an exciting time to join us as we continue to grow with clear, achievable plans and a strong focus on both commercial success and a positive, supportive working environment. As Customer IT Support Manager, you will have full leadership and accountability for a Service Desk POD, ensuring excell

A leading UK retailer is seeking a Team Manager in Food to lead shop floor operations, ensuring exceptional customer service and commercial results.You will be responsible for coaching your team, maintaining high standards, and driving commercial performance.The ideal candidate will be commercially

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading technology partner in the United Kingdom is seeking a Customer IT Support Manager to lead and develop a high-performing Service Desk team. The organization values a supportive work environment and offers competitive salary and benefits. Candidates should have at least 2 years of experience

It is an exciting time to join us as we continue to grow with clear, achievable plans and a strong focus on both commercial success and a positive, supportive working environment. As Customer IT Support Manager, you will have full leadership and accountability for a Service Desk POD, ensuring excell

Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum Package Includes: Pension | Company Car / Car Allowance | Full Training | Career Progression About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture - Design, manage, and optimise Trade Masterminds CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs - Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance - Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement - Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation - Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Ontraport preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworksdeal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinkercomfortable building dashboards, monitoring accuracy, and establishing governance. Continuous Improvement expertise CI / Lean / Six Sigma Green Belt strongly preferred, with demonstrated experience in process optimisation and reducing operational inefficiencies. Hands-on, scrappy, and builder-mindedwilling to get into the weeds but also lift to strategic oversight. Collaborative and communicativeable to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why Its Exciting Youll be joining at a pivotal moment. Weve outgrown verbal-only operations. Were ready to architect our future. Youll own the systemsthe blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. Were a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impactthis is the place for you. TPBN1_UKTJ

Are you an ambitious Technical Manager with COMAH experience? Do you have a solid background in chemical manufacturing where you have led formulation development (NPD) and / or quality? We're a sub-contract and own label manufacturer. Our Technical Director is on course to retire. Come and spend time with them before they leave and develop yourself into their role! BASIC SALARY: Up to £60,000 BENEFITS: · 25 days annual leave + bank holidays · 4% company pension · 3 x death in service · Christmas shut-down · Bonus LOCATION: Peterborough COMMUTABLE LOCATIONS: Huntingdon, Cambridge, St Neots, Bedford, Corby, Wellingborough, Kettering, Leicester, Stamford, Grantham, Spalding, Kings Lynn, March, Wisbech Why you should join us: 1. Guaranteed succession plan and growth opportunity with our Technical Director retiring 2. We are a 3rd party and own label manufacturer - so there will be so much variety and NPD 3. Ultimately full autonomy for all technical and compliance within the business JOB DESCRIPTION: Technical Manager - Chemical, COMAH, Quality I know this is a cliché, but opportunities like this don't come about very often. Our Technical Director is retiring after a very successful career with us. Before they do, you can ease yourself in their role, utilising their mentorship and support. The Technical Director is currently responsible for (some directly and some indirectly via their reports): · QHSE - Including GMP / VMD / ISO / H&S · COMAH · QP · Laboratory / regulatory · Technical leadership to manufacturing · New Product Development · Product registration · Product pricing · Process route advice · Pre sales technical input · After-sales / customer / technical support KEY RESPONSIBILITIES: Technical Manager - Chemical, COMAH, Quality Depending largely on your exact background in Technical Management, Quality Management, NPD, you can immediately take responsibility for laboratory and regulatory and quality control for us. Maybe more from the off, if you are ready and capable. YOUR BACKGROUND: Technical Manager - Chemical, COMAH, Quality · Degree educated in Chemistry or equivalent · Manufacturing experience gained in a COMAH environment · Led a Technical team or equivalent · Likely experience of formulation development (NPD), and/or Quality Control, regulatory and compliance THE COMPANY: We are a well established own label and 3rd party chemical manufacturer. Following our MBO, we still remain a family-owned business to this day - we pride ourselves on the quality, integrity, and traceability of all our products, formulating and packing them to the highest standards and continuously striving to gain new industry approvals. Our product portfolio include Agrochemicals, Pharmaceuticals, Veterinary and more. PROSPECTS: You know there is a guaranteed succession plan. The chance for you to develop your knowledge in areas you are not as strong, before our Technical Director retires and you gain full autonomy for technical and compliance within our business. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Manager, COMAH, Chemical, Pharmaceutical, Quality Assurance, Quality Control, Formulation, Laboratory. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18407, Wallace Hind Selection TPBN1_UKTJ

We have an exciting and rewarding opportunity for an HGV/LGV Technician to join our award-winning team, offering modern working facilities and a generous employee benefits package with great opportunities for further training and development. Working as part of a team you will be responsible for carrying out routine maintenance and be able to diagnose faults on various makes and models of HGVs. You will be required to work alternate early and late shifts. Hours: 45 per week working: Week A Monday - Friday 6:00 am - 3:30 pm. Week B Mon-Thurs 3:30pm - 12:00am, Fri-12.30-9.00pm and Saturday 7:00am - 12:00pm Benefit: 31 days holiday including bank holidays, rising to 33 days after 5 years service, on-going training opportunities, company pension, quarterly bonus scheme • Carry out routine maintenance repairs and servicing * Diagnose and rectify all types of faults * Performing scheduled diagnostic checks * Examine vehicles thoroughly and report orally and in writing upon the condition roadworthiness and safety * To ensure all work is carried out to the highest standards of quality * Maintain a clean and tidy workshop · Diligently complete inspection sheets and job cards to the highest standard. · Liaise with Parts Department as required. · Develop Best Practice in all service operations and deliver consistently. In conjunction with the Service Manager agree, help achieve Colleague & Customer satisfaction goals, workshop sales and gross profit margins, including labour, sub-let, and consumables, and performance standards and KPI’s in the service department. • Previous HGV / LCV servicing and repair experience essential * Knowledge of working to DVSA standards * Technically minded with the ability to use diagnostic equipment * Willingness to learn and attend further training when required * Confidence in fault finding and problem-solving · MAN and Isuzu experience an advantage, though not compulsory 31 days holiday rising to 33 after 5 years service. Quaterly bonus Employee Assistance Programme Pension Cycle to Work Scheme Job Types: Full-time, Permanent Pay: £43,000.00-£45,500.00 per year Benefits: * Company pension * Employee discount * Health & wellbeing programme * Referral programme Licence/Certification: * Driving License (required) Work Location: In person

Job DescriptionThe Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. Customer Enablement* Develop and deliver scalable enablement plans for service o

A leading technology firm in the UK is seeking a Principal Service Manager to oversee key customer relationships and service delivery. This role involves ensuring the success of strategic customers, meeting service commitments, and leading onsite teams. Ideal candidates will have over 5 years of exp

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. This position acts as the primary point of coordination across domains on UK customer service matters, identifying service risks, drivin

A leading gaming and betting company seeks a Retail Customer Service Manager passionate about sports and customer service. You'll play a vital role in delivering top-tier service in an engaging team environment at betting shops. Key tasks include processing transactions, managing customer relationsh

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will forge relationships with your customers and account teams, develop a d

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

The role involves leading a team of volunteers and providing exceptional customer service. A leading charity organization is looking for a part-time Deputy Shop Manager in Ilkley.

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

A retail services company in Greater London is looking for an individual to manage customer enquiries and sales of garage doors and products.

The role requires managerial experience and a commitment to excellent customer service in a busy environment. A leading garden center provider is seeking a Garden Centre Department Manager in Brigg.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Proven customer service experience with a solid background in logistics.

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

A technology solutions provider based in Greater London is seeking a Service Delivery Manager to effectively manage client relationships and ensure the delivery of exceptional services. You'll work closely with multiple teams to monitor service performance and drive improvements. Essential skills in

Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Job Title: Customer Service Manager with Estimating Experience.

Senior Customer Service & Experience ManagerWork with marketing and operations teams to encourage positive resident feedback. Experience** * Experience in hospitality and / or residential front of houseExperience in front of house customer service or customer experience and/or operational roles in r

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

Senior Assistant Customer Services Manager should be competent in the following Orega processes:. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of custome

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business. During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services r

A leading engineering manufacturer is looking for an experienced Aftermarket & Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technical understanding

Technical Customer Services Manager – UK & Ireland – Tyres. Technical Customer Services Manager. As Technical Customer Services Manager, you will lead a team of 10 people and be responsible for all technical training, dealer audit programmes, warranty management, and product performance monitori

Lead and inspire a team of customer service advisors to deliver exceptional service. What We Offer for this Customer Service Team Manager role:. Key Responsibilities of this Customer Service Team Manager:.

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Work closely with other departments to ensure consistent customer service levels across the company. Minimum of 1-3 years in Retail and E-Commerce customer s

N\nAre you an engaging peopleleader with a passion for developing teams and delivering exceptional customer service? Our client, a well‑established organisation operating within a high‑volume, multi‑channel environment, is seeking a dynamic Customer Service Team Manager to oversee and support

Job Description Are you ready to take the next step in your customer service career?Were working with a well-established, growing business within the animal health and agriculture supply sector thats looking for a Customer Service Team Leader to help shape the future of their customer experience. Th