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£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

School Catering Manager - Birmingham. We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be

IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: • Oversee the delivery of IT services, including incident management, service requests, and problem resolution., • Work with other departments to ensure the overall IT service is fit-for-purpose., • Manage relationships with external vendors and service providers to ensure service levels are met., • Monitor IT service performance and identify areas for improvement, implementing measures to enhance efficiency and effectiveness., • Define and measure SLA’s and KPI’s., • Drive forward process and governance maturity within the business., • Ensure compliance with IT security policies and standards, implementing measures to protect the organization's data and systems., • Implement Support best practices to improve performance and lead a programme of Continual Improvement, • Act as the Major Incident Manager when needed., • Manage communications with the business to keep them updated with Service issues and performance., • Own the Support backlog – to ensure issues are resolved fully and completely. What we need from you: • Proven experience in IT service management, with a focus on delivering high-quality services to internal stakeholders., • Proven ability to manage IT service teams, including defining and measuring KPI’s and SLA’s., • Knowledge of IT Support tools, • Knowledge of ITIL framework and best practices., • Experience working as an Incident Manager. Person Profile: • Strong leadership and management skills, with the ability to motivate and inspire a team., • Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization., • Ability to understand a complex IT landscape and the dependencies between each system to see the bigger picture., • Can-do attitude with a curious nature, • Strong Analytical and problem-solving skills, able to approach problems critically and break them down into manageable parts., • Ability to stay calm under pressure. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you.

As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping. We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I c

A well-established and rapidly growing UK-based food business is seeking talented individuals to join its expanding business. Operating across multiple channels including retail, foodservice, and manufacturing, the company is known for its commitment to quality, sustainability, and customer service. With a strong heritage and a forward-thinking approach, they continue to invest in innovation and people, offering exciting opportunities for career development. If you're passionate about making a difference in a dynamic and values-led organisation, this could be the perfect next step in your journey. The role As the Marketing Manager, you will play a pivotal role in driving brand and digital marketing initiatives across our clients customer channels including Foodservice, B2B and Grocery. You’ll lead the execution of multi-channel campaigns, manage content calendars, and oversee external agencies and freelancers. Your responsibilities will include packaging development, artwork approval, and trade marketing, while supporting commercial objectives through the creation of sales enablement tools, trade show materials, and new product launches. You’ll also manage content hubs and leverage AI content tools and design platforms like Canva or Adobe Creative Suite to deliver impactful communications. The ideal fit • Experience within a B2B, foodservice, or manufacturing-led marketing will be highly valued., • Proven track record delivering multi-channel campaigns and managing content calendars, • Familiarity with Canva, Adobe Creative Suite, or similar design tools, • Commercial mindset with experience developing sales enablement, trade show materials and new products., • Self starter Salary: Up to £60,000 plus benefits package including a benefits package Location: Office Based in Birmingham area HQ. If you believe in your ability and wish to develop your career please click ‘apply’ and one of our team will be in touch.

£31,460.00- £31,986.24 per annum + bonus A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers. Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deliver our service at our customers’ homes and workplaces. Your role is to provide management to the team to enable them to complete every job on the route to a high standard, providing technical guidance throughout the day. You'll be responsible for taking in tyre deliveries following a set process, and – if on a late shift – ensuring all Technicians arrive back at the Hub safely with all evening tasks completed to process. Running shift pattern is either 6am-6pm or 8am-8pm on a rota basis 4 days on 3 days off. For success in this role you'll need to be highly organised and a great communicator, as you'll be helping our mobile team deliver in the field to the highest standards of quality and time-efficiency. You'll need first class communication skills and will know how to get the best out of a team, running the Hub in the absence of the Hub Manager and Assistant Manager. This role is varied, including customer facing and technical elements, alongside the field management and training of the team. The safety of our colleagues and customers is critical, so you'll ensure both the Hub and vans are a safe environment, performing repairs on our vans, training all new colleagues to standard and complying with all Health and Safety protocols. You will have the following skills and experience: • Evidence of delivering a great customer experience, • Experience in a Technician role, completing jobs to the correct technical standard and within the allotted time, • Experience of delivering coaching/training in the moment, • A track record of success in delivering against targets and customer metrics, • Experience of meeting compliance standards across health and safety, • Excellent verbal communication verbal skills, • IT proficient, with the aptitude to learn in-house systems We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coach

Development Opportunities The size and scale of DWP means that there are plenty of opportunities to develop, learn and progress throughout your career. We are committed to developing our people now and in the future. Our aim is for our colleagues to be appropriately skilled and qualified from the moment of entry up to becoming an experienced practitioner within their role. To support this aim you may be required to undertake a work-based qualification that relates to your job role, and which will support you in developing your knowledge and skills in both this role and your future career. Government Project Delivery Accreditation- The job holder will be supported to work towards achieving Government Project Delivery Accreditation where they do not already hold this. DWPs Change Portfolio currently consists of 25 Programmes. These programmes broadly focus on creating a more efficient and customer-focused welfare system, driving up labour market participation by removing barriers to work, reducing fraud and alleviating poverty, supporting people with health conditions and disabilities to improve their health outcomes and life chances, and transforming how and where we work as a department, to make our service offering and operating environment better for our customers and local communities and our people as well. What are the role responsibilities? • Using a variety of tools and techniques to gather, analyse and document complex requirements from a wide range of stakeholders. Ensuring they are clearly defined, prioritised, signed off, and managed effectively, throughout the project lifecycle, • Scoping and mapping complex as-is and to-be business processes to investigate business problems, identify opportunities for improvement, conduct gap analysis, and inform requirements and products, • Engaging with stakeholders at all levels to clarify responsibilities, agree requirements, negotiate solutions and build trust, • Supporting the design process by analysing business needs and delivering solutions guided by user-centred design principles, • Facilitating workshops and meetings to bring diverse groups of people together, encouraging collaboration, and helping translate business needs into effective technical solutions, • Identifying, categorising, and evaluating efficiency savings, cost savings and other benefits in line with project objectives, • Assessing the impact of proposed changes on people, processes and data, identifying both risks and benefits, and recommending actions to address them, • Understanding the importance of testing and actively contributing to the design, execution, and evaluation of tests to ensure that products, processes, and user experiences align with defined requirements, • Promoting the use of standards and best practices and applying recognised methodologies to ensure that business analysis outputs are high quality, clearly understood, and agreed by stakeholders, • Demonstrating expertise and providing guidance, mentoring, coaching and support to others, contributing to their professional developmentPerson specification The Essential Criteria for this role are: Experience in Change Delivery • Strong numerical and analytical skills, with the ability to interpret and present data in various formats for different audiences., • Understanding of departmental cost structures, workforce planning, or financial modelling principles., • BCS International Diploma in Business Analysis (or equivalent) or currently working towards this qualification Location: Due to the nature of this post, it requires the postholder to work out of one of the following DWP Change hubs: Birmingham Arena Central, Blackpool Peel Park, Glasgow Atlantic Quay, Leeds Quarry House, Manchester St Peters Square, Newcastle Benton Park View*, Sheffield Kings Court, Pontypridd Treforest Ty Taf. *Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. Travel to other Hubs may be required. For jobs located in Wales, the ability to speak Welsh is desirable. You will be asked to complete a location preference as part of your application. Successful candidates will be posted in merit order based on your location preferences (within reasonable daily travelling distance) and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point, we make a job offer DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held. Relocation costs for anyone voluntarily moving will not be reimbursed. Hybrid Working: This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. Our current hybrid working arrangement is that our employees spend a minimum of 60% of their time in the office over a four-week period. The number of days that anyone will be able to work at home will be determined primarily by businessneed,but personal circumstances and other relevant circumstances will be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable, will be discussed with you prior to your acceptance of the role. Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Making Effective Decisions, • Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: • Working as a Business Analyst in a project environment Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills. After submission of the first stage of your application you will be invited to complete a Civil Service Work Strengths Test. Civil Service Jobs will check if you have an applicable banked test score. • If you do, you wont be invited to the test. Please complete the online test and written application as soon as possible (within 24-48 hours is recommended). The closing date for applications is 17 November2025 at 23:55. If you fail to complete the online test and written application before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website. Application process As part of the application process, you will be asked to provide a CV showing your job history, qualifications and experience.Your CV will not be used in the sifting process. You will then be asked to submit a personal statement of 1250 words. The written sift will be conducted using evidence from your personal statement which will be assessed against the essential criteria. When completing your personal statement, the layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criterion separately; however, one narrative example may cover and evidence several essential criteria. Please ensure you provide as much evidence as you can to allow us to assess your skills, knowledge and experience. Please note that when you make your application online you will be asked to complete Diversity Monitoring information. Feedback will not be provided at the sift stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Interview Interviews will take place remotely by an MS Teams video call. The interview will take approximately 50 minutes and further details and instructions will be provided closer to the scheduled interview. As part of the interview, candidates will be assessed against the technical skill: An indicative timeline for the sift and interview dates is available in the attached Candidate Information Pack. Please note that these dates are subject to change. Successful applicants will be assigned to a project in one of our major change programmes. Assignments vary in length and at the end of your initial assignment you will be reassigned to another project and/or role. Information Session There will be an information session available for prospective candidates on Friday 7 November 2025 at 15:00 to 16:00. Please contact and we will send you the details via email. If you have accessibility requirements, please let us know. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 3 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Ch eck to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Re cruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback will only be provided if you attend an interview or assessment. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Change Resourcing Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Candidate Information Pack - English Opens in new window (pdf, 898kB) Candidate Information Pack - Welsh Opens in new window (pdf, 968kB) Terms and Conditions - English and Welsh (1) Opens in new window (pdf, 120kB) Success Profiles - Candidate Overview - English and Welsh (2) Opens in new window (pdf, 783kB)

The HR Director has responsibility and accountability for: • Partnering the Director General for Digital and Transformation Group and their Executive Team; coaching them to assess and improve the leadership capability, capacity and people management of the Group, • Setting direction and providing consultancy around organisational problem solving, providing an objective view and challenge to shape and steer business direction, performance and outcomes, • Building relationships and forming meaningful alliances with stakeholders, both internal and external, using these networks to scan for emerging demands, trends and innovations, • Developing the People Plan for Digital and Transformation Group that supports our departmental and transformation priorities, • Utilising business insight and robust people analytics to steer and direct organisational workforce strategies, • Working with senior leaders to assess the impact of change from a strategic perspective, identifying impacts such as capability, leadership, role design, behaviours, attitudes, culture, systems and communications, • Advocating and deploying organisational development interventions linked to the delivery and embedding of Digital and Transformation Group, • Acting as an intelligent customer into the wider People and Capability Function on behalf the business as well as identification of external providers where needed, • Developing and enabling a diverse team to become a high performing partner to Digital and Transformation Group., • Delivering at pace against challenging requirements and being a visible, confident, inspiring and empowering leader in the People and Capability Group as a whole.Person specification The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria: • Ability to see the big picture, making strategic connections across a complex landscape of people impacts from large-scale organisational change, • Track record of building highly effective and trusting relationships, particularly at a senior level, collaborating across a challenging agenda, using relationships and professional networks to add measurable value to the organisation, • Deep understanding and curiosity about current best practice on people issues, understanding the drivers and levers for people-related change and an understanding of the data and analytics that underpin effective decision making and risk management in people-related matters, • Success in translating Business Strategies and Plans into clear, understandable and deliverable people plans using business insight and acumen and then implementing people plans at scale and pace, • Excellent leadership skills with a track record of developing high-performing and diverse teams through effective leadership and role modelling, • You must have achieved CIPD Chartered Fellow membership or be willing to work towards this upon commencement of your roleBehaviours We'll assess you against these behaviours during the selection process: • Seeing the Big Picture, • Changing and Improving, • Making Effective Decisions, • Leadership, • Communicating and Influencing Benefits Alongside your salary of 81,000, Department for Work and Pensions contributes 23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, flexible working and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Ability and Experience. 1. Application Process To apply for this post, all applications must be submitted using the link no later than 23:55pm on 7th November 2025. • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years; As part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select 'prefer not to say. All monitoring data will be treated in the strictest confidence and will not be provided to the selection panel. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming the most inclusive employer. Should you encounter any issues with your online application or need support please contact Your application will be acknowledged when it is received. For a confidential initial discussion about the role, please get in touch with our recruitment advisers at GatenbySanderson: Khadeeja Khalid Julie Myers: Hilda Gjika: They will be available throughout the process to advise and support candidates. 2. Longlist A panel, including the hiring manager, will assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the person specification section of this pack. Failure to address any or all of these may affect your application. The timeline later in this pack indicates the date by which a decision is expected to be made, and all shortlisted candidates will be advised of the outcome as soon as possible thereafter. Candidates selected for longlisting will be invited for a preliminary discussion with GatenbySanderson to further explore their skills and experience. Candidates applying under the Disability Confident, Redeployment or Veterans Scheme who meet the minimum selection criteria in the job specification are guaranteed an interview. Please complete the relevant parts in the application system if applying under these schemes. 3. Shortlist The panel will review reports on those longlisted and will select a shortlist of candidates whose applications best demonstrate suitability for the role, by considering the evidence provided against the essential criteria set out in the Personal Specification 4. Assessment If you are shortlisted, you will be asked to take part in a Stakeholder Engagement Exercise in advance of the interview. This assessment will not result in a pass or fail decision. Rather, it is designed to support the panels decision making and highlight areas for the panel to explore further at interview. For further details about the role and the selection process please see the candidate pack attached this advert. Reasonable Adjustments At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, especially those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact as soon as possible, before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what additional support or adjustments you might need during the recruitment process. For further information regarding reasonable adjustments, please see following link: Reasonable Adjustments , Civil Service Careers Artificial Intelligence For further information regarding the use of Artificial Intelligence (AI) within applications, please see following link: Artificial intelligence and recruitment , Civil Service Careers Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Gatenby Sanderson Apply at advertiser's site

As a Technical Lead Product Manager in Cybersecurity, you will lead and drive the product team for a large and complex part of our organisation, major programme and core service. You will be as passionate about people as you are about products, leading very technical cybersecurity teams to define, design and deliver your vision and realise the value for your users. As a Technical Lead Product Manager you are expected to be an expert leader and demonstrably technical manager. You will have deep knowledge of product management techniques, however are not necessarily seen as a Subject Matter Expert for any particular technique. Experience: • You will have proven ability to lead a team of highly skilled cybersecurity professionals, setting direction and enabling creation of products that meet strategic aims., • Experience working at a senior level and across organisational boundaries to build positive relationships and gain support for your aims., • Experience in developing product strategy and meaningful, value driven roadmaps that guide your teams and your stakeholders., • Have experience in developing and continuously improving service, increasing performance and quality., • Experience of driving customer insight and be committed to User Centred Design to develop digital services and a high degree of user awareness., • Work with strategy, policy and operations to develop an overall strategy for the service and/or programme., • Provide leadership and direction to the product team, working with Product Managers to shape the vision, scope and high-level roadmap for critical products and services., • Track progress against goals and performance metrics for all products within the service or programme evaluating success against defined outcomes and ensuring return on investment., • Co-ordinate product development across multiple products to support the overall strategy for the service or programme., • Ensure the products are developed to an appropriate level of quality taking into consideration expected lifetime, investment and timeframes., • Manage highly skilled cybersecurity engineers within the product team to support their professional development and career progression., • Build and maintain a relationship with providers/suppliers, seeking to capitalise on the value-add offerings., • Maintain a thorough understanding of all elements of inclusivity in our digital services ensuring accessible digital services are core to our service offer. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Product Management., • Cyber security controls., • Enterprise security tooling and platforms., • Using data to define solutions., • Designing, implementing, administering and supporting Security products., • Product Management. Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Pay for this role is from 75,026 to 80,267. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • Demonstrable working knowledge of Secure Software Development., • Strong working knowledge with a deep understanding of each layer of an organisations cyber security controls, designing solutions that enable defence in depth and services with security controls embedded., • Significant demonstrable experience of implementing enterprise security tooling and platforms in line with the NIST cyber security framework or equivalent, and CIS security controls., • Experience of being Influential and able to lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements., • Extensive experience and proven track record in designing, implementing, administering and supporting Secure Software Development products and services, ensuring adherence to Digital Security Standards and Architectural Principles both on premise and in Cloud., • Significant experience in working hands on with the business and SMEs (Subject Matter Experts) to define use cases and developing solutions to provide the required SSDF controls across multiple tools. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Product Management. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Technical Skills: • Cyber security controls., • Enterprise security tooling and platforms., • Using data to define solutions., • Designing, implementing, administering and supporting Security products. Interviews will take place from early December 2025. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

Could you shine as a major High Street brand's next Food Service Manager? Here's what you need to know before applying to be a Food Service Manager with Compass Group UK&I:. We're recruiting an experienced Food Service Manager who is passionate about exceptional food and world-class customer service

Catering Manager - Area Manager. We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for DINE on a full time basis, cont

General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team.Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.If you interested in progressing your career with us we'

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy?. We are delighted t

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More about your role We have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise. All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of Swim England Learn To Swim Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC). There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager. In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more. More about you • Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming., • You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons., • You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students., • You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way. We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • We align with the Real Living Wage foundation, • A bonus scheme for all colleagues at 2%, • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors, • Flexible working (including part time working, shift work and more), • An opportunity to purchase additional annual leave, • Lots of opportunity to access ongoing personal learning and development, • Access to our Company Pension scheme, • Cashback plan for healthcare costs – up to £500 saving per year, • Discounts of up to 50% on activities, centre shop and cafes If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

We are looking for a Bench General Manager who will be based in the Birmingham Area. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. Our Bench General Manager are our brand ambassadors, they ensure we deliver an excellent level of customer service

Operations Manager – Engineering or field service teams - Industrial Gases Manchester, Rotherham or Woking (Hybrid & UK Travel) Salary upto £99,500 Permanent We are looking for a Sales & Operations Manager to join one of the UK’s leading industrial gases and engineering solutions businesses. This is a senior-level opportunity to lead a large-scale engineering operation while supporting the continued commercial growth of a blue-chip organisation. Reporting directly to the Executive Director, this role combines hands-on operational leadership with strategic business development. You will oversee a team of around 80 engineers and technicians through 4 direct reports, ensuring high levels of safety, efficiency, and customer satisfaction across the UK. The ideal candidate will come from an engineering operations background, with proven experience in leading teams, managing large-scale projects, and driving commercial performance in a technical environment. Key Responsibilities • Lead, motivate and develop a team of Field Engineers, Project Engineers, and Service Specialists across multiple UK sites., • Oversee installation, commissioning, maintenance and service operations for industrial gas systems., • Ensure all engineering activities are delivered safely, compliantly, and to the highest technical standards., • Maintain strong financial and operational control across CAPEX, maintenance spend, and project budgets., • Partner with the sales team to drive growth, support pipeline development, and retain key accounts., • Implement continuous improvement initiatives, enhancing safety, efficiency and service delivery., • Champion SHEQ excellence, embedding a zero-harm culture across all operations., • Use CRM and data tools to track KPIs, operational performance, and sales activity., • Work collaboratively across the leadership team to deliver business targets and customer satisfaction goals. Key Skills & Experience • Proven track record leading large engineering or field service teams., • Strong operational and project management background within an industrial or technical services environment., • Commercially astute with experience working closely with sales and customer teams., • Experience in mechanical, cryogenic, or process engineering preferred., • Recognized safety qualification (IOSH Managing Safely or NEBOSH Certificate)., • Skilled in continuous improvement, Lean, or Six Sigma methodologies., • Excellent stakeholder management, communication, and leadership skills. What You Get in Return • Opportunity to join a market-leading engineering organization in a pivotal leadership position., • Comprehensive benefits package including bonus scheme, pension, healthcare and holidays., • Structured career progression and professional development within a global group., • Work in a culture that champions Safety, Integrity, Inclusion and Innovation. This is an excellent opportunity for a proven operations leader with a strong engineering foundation and commercial mindset to make a real impact within a market-leading business. Interested? Please submit your CV to Max Carr at DCS Engineering via the link provided. DCS Engineering is recognized as a trusted recruitment partner to the Engineering, Manufacturing and Industrial sectors, providing permanent, contract and interim talent solutions across the UK.

Field Service Manager Dental Equipment £50K - £55K + Bonus + Car + Excellent Benefits + Package Genuine Opportunities for Career Progression An excellent opportunity for a Field Service Manager, Service Delivery Manager, Team Leader, Service Supervisor or Technical Support Manager with a background managing technical teams of Field Service Engineers or Technical support Engineers to join a well-respected supplier of dental equipment, offering excellent career development and opportunities for career progression The Company – Field Service Manager, Dental Systems My client is a well-respected supplier of dental equipment. They are part of a larger global medical devices’ organisation, with thousands of employees operating in numerous countries worldwide. As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success. The Role – Field Service Manager, Dental Systems This market leader now seeks to recruit a commercially astute Field Service Manager, to oversee their dental service operation in the UK. The successful applicant will be responsible for managing a team of field based Dental Service Engineers, building and nurturing all relationships with key customers, regularly attending meetings and providing customer care, ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction and financial delivery within set budgets. The successful incumbent will also be an instrumental driving force in attempts to grow and develop all service revenues throughout their operation in the UK. Your Background – Field Service Manager, Dental Systems Strategic thinkers with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed in this demanding and exciting role. Utilising this organisation excellent reputation for providing quality products and their ‘brand leading’ status as a platform, you will foster key relationships with customers, support and motivate your team of Dental Service Engineers, look to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology. While service management professionals with experience gained within the dental, medical, laboratory or scientific market sectors would hold significant advantages, applications are welcome from individuals from a wide range of high value capital equipment backgrounds and industry sectors. Whatever your background, what will remain key is your ability to demonstrate a successful track record in the growth of a service-based operation or organisation. The Benefits – Field Service Manager, Dental Systems In return for your endeavour, the successful applicant will benefit from ‘first class’ industry recognised training and a comprehensive remuneration package, including a competitive basic salary, bonus scheme, generous company car or car allowance scheme, contributory pension scheme and private health cover. This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and / or employment business.

Commercial Engineering Trainer Full time Birmingham based with regular travel & overnight stays Permanent Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities About Make UK At Make UK, we champion and celebrate British manufacturing and engineering. Through world-class training, innovation, and business support, we empower individuals and organisations to reach their full potential. Our Training Facilities in Aston are at the forefront of developing the next generation of skilled engineers and technical professionals. We are seeking a Senior Commercial Tutor to lead and deliver high-quality training across a range of engineering disciplines within our Commercial Upskilling environment. You will play a pivotal role in ensuring exceptional standards of teaching and learning, developing bespoke training programmes, and supporting the professional growth of both learners and staff. This role blends technical expertise, leadership, and a passion for developing others to achieve world-class results. Key Responsibilities • Ensure high-quality teaching, learning and assessment standards, maintaining full compliance with Make UK and regulatory requirements., • Act as the main point of contact for all commercial and upskilling training enquiries., • Support the Commercial Manager in managing local budget centres and achieving financial and operational targets., • Develop and deliver bespoke training packages to meet customer needs, both on-site and off-site., • Conduct Internal Quality Assurance (IQA) activities, ensuring all documentation and standards are up to date., • Plan and coordinate training programmes, staff, and resources efficiently., • Manage day-to-day operations of the Commercial Training team, ensuring delivery excellence., • Prepare and present performance reports, ensuring continuous improvement., • Uphold all Health & Safety and welfare obligations across training delivery., • Perform other reasonable duties as required to support the success of the department. About You An experienced technical tutor or engineer with a strong teaching background, proven leadership skills, and a drive to deliver outstanding learning experiences. Essential Qualifications & Experience • Time-served apprentice with a Level 4 qualification or equivalent., • NVQ Level 3 or higher in a relevant engineering discipline., • Level 3 (or higher) teaching qualification (minimum PTLLS)., • A1 and V1 Assessor and Verifier qualifications., • Broad subject knowledge across key areas such as:, • Machining, Mechanical Maintenance, CAD/CAM, • Mathematics, Pneumatics, Hydraulics, • Robotics, Automation, Welding, • Mechanical Principles, Engineering Materials, Business Systems, • Electrical and Electronic Principles, Health & Safety Technical & Professional Skills • Strong understanding of training standards, assessment, and quality assurance., • Proven experience managing and developing teams in a training or educational environment., • Excellent communication, problem-solving, and decision-making skills., • Commercial awareness with experience managing budgets and delivering against KPIs., • Commitment to safeguarding, equality, diversity, and continuous improvement. Personal Attributes • Professional integrity and a logical, solution-oriented mindset., • Inspires confidence, enthusiasm, and respect in others., • Flexible and willing to travel for customer consultations and training delivery., • Embodies Make UK’s values of excellence, collaboration, and innovation. Why Join Us? • Be part of a respected national organisation shaping the future of UK industry., • Work in a supportive environment committed to excellence and growth. 🔧 Ready to inspire the next generation of engineers? Apply today and help us deliver world-class training that powers UK manufacturing forward. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration SAFEGUARDING INFORMATION This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references. Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.

Installation Project Manager – Hospitality/Retail Operations/Facilities Location: Home based with UK wide travel Salary: c£45-55,000 + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors The aim of this role is to provide industry leading operational opportunities are presented with absolute clarity and understanding to all project stakeholders. To consistently ensure 100% client delivery from expectation to reality and an exceptional customer experience from brief, design, quote, order and final delivery. The role: To regularly attend customer meetings and build detailed brief of customers’ requirements agreeing project milestones To project manage allocated projects from conversion to delivery, undertaking required site meetings, coordination with other trades, fabrication approval and overseeing installation, ensuring all designs meet all technical and safety requirements To ensure all financial aspects of the projects are agreed with the customer and adhered to throughout the project timeline. To carry out review meetings to ensure all snags/additions are completed and final reconciliations are understood, delivering exceptional customer service To construct an operational design that meets the specific requirements of the customers’ brief and business model. To develop designs, with consideration to the customer’s and business’ needs, ensuring the design meets all technical and safety requirements. To meet with customers to present the operational designs, ensuring all customers meetings are documented, with all actions confirmed in writing, where necessary action points are passed to relevant sub-contractors To work with the sales team on designs and higher gross margin product lines to achieve the required level of profitability, ensuring regular lines of communication remain open with the Account Manager The person: In depth knowledge of hospitality or retail commercial fitouts Commercial kitchen implementation Project management experience and a proven record of project delivery Exceptional customer relationship qualities ensuring all stakeholders are kept informed at all required times Commercially focused with an ability to deliver within budgetary requirements Proven pro-active approach to resolving issues Ability to deal with customers and stakeholders at all levels of business Excellent presentation skills, written and verbal Driving Licence, ability to travel to operational sites across the UK IT literate, preferably with experience of CAD To apply please email your CV, or call for more details 0115 870 0115

Food Safety Auditor You will be working for a self-contained business unit that delivers comprehensive auditing services to UK retailers. They are now looking to recruit an experienced Auditor to join and strengthen their existing dedicated technical team. About the Food Safety Auditor job Your role will be to work closely with senior site personnel to arrange technical audits that are carried out against various categories, on behalf of one of the UK’s major retailers. You will conduct audits within the UK, Ireland and overseas which may include international (long haul) travel. Key tasks • Carry out both physical and remote audits against agreed standards, specific requirements and codes of practice., • Produce timely and accurate audit reports in accordance with customer systems and requirements and submit within agreed business KPI’s., • Keep up to date on all quality policies, procedures, work instructions and documentation issued by customers and the company., • Keep abreast of technical development issues and legislative changes pertaining to the food sector., • Support business initiatives including standards reviews, benchmarking activities and customer liaison when required., • Operate to ensure that the highest customer service levels are met for the key client. About You • Strong technical/QA background and extensive supplier auditing experience within the food industry., • Your product background will ideally cover multiple categories (i.e. bakery, dairy, meat, desserts, fresh produce, etc.) plus preferably knowledge of complex products i.e. ready meals., • Lead Auditor qualification (or equivalent such as ISO 9000 Lead Assessor or Third-Party Auditing)., • Flexibility to travel and stay away from home each week (within the UK, Europe and worldwide)., • Full UK / EU driving license and valid passport. More details The Food Safety Auditor job (ref:8952) is paying £45,000 - £55,000 according to your experience plus a car allowance of approximately £4,500. The working hours are Monday to Friday; flexibility is required given the nature of the role and travel. Alternate job titles - Food Supplier Auditor | Food Auditing Jobs | Technical Manager | Technical Food Auditor | Technical Audit Consultant | Supply Auditor | Lead Auditor | Food Safety Auditing Jobs

Our client is looking for an experienced Research and Strategy Manager to support the development of its award-winning onboard experience through insight-led planning, product innovation, and strategic alignment. Based in Doha, this role is ideal for candidates with a background in consulting, insights, or premium travel industries—particularly those experienced in benchmarking, customer analysis, and concept-to-execution research. You'll shape the future of inflight product innovation through detailed market intelligence and structured strategic recommendations. What You’ll Be Doing: Lead strategic research initiatives including voice-of-customer programmes, competitive benchmarking, and macro-environmental scanning to support product innovation. Translate data and insights into actionable strategies and structured recommendations aligned with long-term vision and commercial objectives. Collaborate with senior leadership (SVP/VP) to inform product planning, cost justifications, and opportunity prioritisation across multiple domains. Create detailed business cases for new cabin products, IFE/connectivity upgrades, seating innovations and onboard service initiatives. Utilise financial modelling and ROI analysis to support investment decisions and roadmap planning. Monitor consumer and technology trends across aviation, hospitality, luxury travel and lifestyle sectors to guide product direction. Manage passenger research (quantitative/qualitative) and develop robust market and trend analysis frameworks. Lead or support process improvement initiatives including SOP development, KPI design, and efficiency enhancements. Maintain and update competitor intelligence tools, dashboards and insight platforms to support strategic reviews. Drive the use of AI tools and large-scale data analytics to uncover deeper insights and trend signals. Prepare high-quality strategic presentations, reports and dashboards for senior leadership and executive steering committees. Contribute to the delivery of customer experience transformation projects through structured, insight-led contributions. Required Qualifications, Skills & Experience: Bachelor’s or Masters’ degree in Business, Strategy, Aviation, or related field. Minimum 7 years’ experience in strategy, product insights, research, or consulting—preferably in aviation, travel, hospitality, or luxury sectors. Experience with Lean Six Sigma, process improvement, or KPI framework design (Green Belt or above preferred). Proficiency in customer and competitor intelligence, with a strong understanding of global consumer behaviours and trends. Skilled in financial modelling, business case development, and data storytelling for senior audiences. Strong analytical mindset with the ability to operate across ambiguity and drive clarity through structured insight. Excellent communication skills—verbal, written, and visual—able to influence stakeholders with high-impact presentations. Advanced user of MS Excel and PowerPoint, ideally with dashboarding and reporting experience. Applicants must be willing to relocate to Qatar. Interested? Reach out to Alchemy Global Talent Solutions today.

Come join us and make a difference in the world! Discover more at ___ Discover more at NO AGENCIES PLEASE Job Description * Please note - Hybrid or remote subject to location * Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our market-leading award-winning solutions that support our customers to deliver better services, more effectively. We're looking for candidates to be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing platform supports our customers meet the challenges they face. Responsibilities: • Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas., • Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders., • Collaborate with customers through co-design workshops, user group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements., • Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations., • Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes., • Work with Technical Authors to produce / review product documentation., • Build business cases to define market uptake, pricing and margin analysis., • Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required., • Define the roadmap for your product area(s)., • Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required., • Produce and deliver presentations for both customer and internal audiences., • Support product launch activities. This is your chance to shape and influence NEC Housing products while guiding customers toward best practices. Future opportunities for growth and progression within the Product Team or the wider business await the successful candidate. Join us now and make a lasting impact in the Housing sector! Qualifications Essential: • Experience in UK Social Housing, either as a customer or software solution provider., • Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget., • Experience in defining product enhancements, UI/UX design, and Agile new product development., • Experience with housing management systems or related software., • Excellent presentation and communication skills. Desirable: • Proven ability to build relationships and understand client perspectives., • Effective time management and resource allocation., • Strong decision-making skills., • Full, valid UK/EC driving license for travel., • Experience in end-to-end product life cycle management., • Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms., • Proficiency in tools like Figma, JIRA. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

Better places, thriving communities. Main Purpose of Role To manage a multifunctional team of directly and indirectly employed staff, made up of project managers, site managers, commercial, planning personnel and site teams; focused on and responsible for constructing electrical infrastructure projects from LV through to 132KV. The position holder will be responsible for communicating with clients, the DNO, TNO, manufacturers, suppliers and the construction team to ensure that the construction process runs smoothly and meets the relevant standards applicable. The position holder will be required to contribute to business development efforts and support the tendering and construction team as required. Work closely with the Design team to develop and deliver a portfolio projects' of circa £20m/annum in value. Work to develop new and innovative ways of delivering these services to improve safety, quality, project margins, and delivery timescales. Key Duties and Responsibilities • Managing a team of directly employed and indirectly employed operational, construction and technical specialists., • Overall responsibility for the successful installation and commissioning of electrical equipment/systems up to and including 132kV, ensuring that agreed project milestones m in accordance with budget., • Ensuring electrical operations are conducted to ESM's and third-party safety rules when applicable., • Ensure the required tools and equipment are available to support operational and construction activities., • Timely reporting/communication to ‘the business on progress, costs and risks as they evolve., • Responsible for input to project programmes and monitoring of same throughout construction., • Creation and sign off, of teams/third party construction scope and/or programmes, and subsequent monitoring and control; to ensure works are delivered, to agreed timescales and cost, safely., • Monitoring, control, and communication of work outside of scope that would be a chargeable variation., • Producing monthly reports detailing progress on each scheme., • Work with Business Development team to assist with estimates and tenders., • Managing competence, training, authorisation and auditing of operational and construction resource., • Ensuring contestable works are constructed in accordance with the relevant DNO and/or TNO policies and standards, including the witness of commissioning activities by the DNO and/or TNO where required. Ensure the continued growth of the Major Projects business in conjunction with the company business plan through strong collaboration with the business development commercial directors and their respective teams., • Demonstrate effective individual and collective SHE leadership and promote enthusiastic SHE culture. Manage Safety through early development incorporating life cycle designs that minimise risk to personnel. Job Context/ Key Challenges The postholder will be a Senior Project Manager with overall responsibility for the delivery of a portfolio of major projects. Responsible for ensuring safety, business, commercial, and operational objectives and KPI's are met through clear communications and leadership. Dimensions: Safety: Lead by example on the construction and operational aspects of safety during all aspects of electrical construction/installation activities. Customer service: Delivering construction/installation activities to internal and external clients in accordance with budget, project timeline and system requirements. People: managing a team of circa. 6 direct employees and construction providers. Liaison with internal and external stakeholders to include customers, contractors' colleagues and presenting to clients of all levels. Qualifications and Experience The person required will be highly mobile, motivated, knowledgeable with demonstrable practical knowledge of electrical network operational practices and the installation and commissioning of electrical equipment and commercially astute. With a proven track record of supporting teams in a demanding customer-focused operational environment. The ability to work under pressure and achieve challenging deadlines is essential. Demonstrable ability to build good working relationships both within ESM Power and with external clients. Essential Qualifications, Skills/Criteria: • Minimum Level 4 (HNC) Electrical Engineering Qualification. Degree level qualification desirable., • Demonstrable high-level knowledge of electrical networks standards, policies and procedures associated with the installation and commissioning of electrical equipment up to 132kv., • Management qualification and/or demonstrable practical knowledge of managing a team of minimum of 5 people is desirable·, • Good written, verbal and presentation skills., • Pro-active, self-starter, enthusiastic, flexible and able to motivate staff., • Can manage multiple stakeholder relationships., • Good working knowledge of Microsoft Office, Outlook, Word and Excel Personal Characteristics: • Supportive team player with the ability to positively interact with both technical and commercially orientated staff, possibly outside own area of expertise., • Strong organizational and work management skills., • Excellent influencing and communication skills coupled with the ability to engage with staff at all levels in the organization., • Versatile, adaptable, willing to learn and transfer knowledge and develop others. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role Solera is seeking an experienced automotive Trainer to support training activities in the UK & Ireland. As an expert Trainer, you will report into the Regional Training Manager and will play a crucial role in delivering high-quality training courses both on-site and remotely. This position is virtual and will require travel to various locations to deliver on-site courses. What You’ll Do • Deliver training courses to participants, both on-site and remotely, ensuring high-quality content delivery and effective knowledge transfer., • Develop and update training materials, including presentations, handouts, and other resources, to ensure they are up-to-date, relevant, and engaging., • Collaborate with the training team to identify training needs, design training programs, and develop training schedules., • Evaluate participant performance and provide constructive feedback to enhance learning outcomes., • Stay up-to-date with the latest industry trends, regulations, and best practices related to VDA standards and incorporate them into training programs., • Build and maintain positive relationships with customers, providing excellent training service and addressing any training-related inquiries or concerns., • Continuously improve training methodologies and techniques to enhance the effectiveness and efficiency of training delivery., • Collaborate with internal stakeholders to ensure alignment between training objectives and business goals., • Monitor and report on training program effectiveness, analyzing feedback and performance data to make recommendations for improvements., • Support the Sales team with closing training opportunities as the SME for training., • Collaborate with other Professional Services team members in the country/region, particularly when involved with major projects eg; supporting migrations of customers across the Solera platforms., • Work to KPIs on the quality of the training delivered and to ensure customer satisfaction., • Collaboration with Sales and Rev Ops to ensure revenue targets are met. What You’ll Bring • VDA certification is highly valuable, with a strong understanding of VDA standards and processes particularly for body shop segment., • Proven experience as a trainer, delivering automotive training courses to participants at various levels., • Excellent presentation and communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner., • Strong interpersonal skills, with the ability to build rapport and establish credibility with participants and stakeholders., • Ability to adapt to an ever-changing environment and thrive in a fast-paced, dynamic setting., • Highly motivated and results-driven, with a customer-centric approach., • Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously., • Willingness to travel to various locations to deliver on-site training courses., • Proficiency in using virtual training platforms and tools., • Knowledge of the automotive industry and experience in collision repair or related fields is preferred.

Assistant Manager | Premium Brand | Salary up to £35,000 + Bonus and Benefits We have an exceptional opportunity for an Assistant Manager to join a renowned brand celebrated for its timeless and quality product, and effortless style. This is the ideal role for someone who thrives in an inspiring retail environment and is passionate about delivering an elevated customer experience. The role is a nice blend of service and operations, its is fast paced but you will still have the time to deliver a great experience for loyal customers. What You'll Do as an Assistant Manager: • Support the Store Manager in leading, inspiring, and developing a dedicated and passionate team., • Deliver a warm, personalised, and knowledgeable service that reflects the brand's ethos., • Drive sales performance and contribute to achieving store and company targets., • Maintain impeccable visual and operational standards, ensuring every detail reflects brand excellence., • Oversee daily operations including stock management, health & safety, and compliance., • Foster a culture of pride, positivity, and professionalism throughout the store. About our new Assistant Manager: You'll be confident, polished, and passionate about premium retail and lifestyle products. You may already be a Supervisor, Team Leader, or experienced Sales Assistant looking to step up into management. With a genuine interest in interiors, fashion, or design, you understand the importance of creating an inspiring and memorable customer journey. Why Join: This is a rare opportunity to grow your career with a brand synonymous with elegance, quality, and style. You'll enjoy a competitive salary, generous bonus potential, staff discount, and opportunities for development within a respected and growing business. Our client is opening new stores and growing - to be a part of the journey - apply now! Apply now to begin your next chapter as an Assistant Manager with a lifestyle brand that embodies sophistication, creativity, and effortless luxury. BBBH34806

Location: Abu Dhabi Presight is looking for a dynamic, self-motivated Project Manager to serve as the primary business contact between Presight AI and its customers—supporting all initiatives and customer requests through astute account management, efficient projects & programs management and in-depth product knowledge. Key Responsibilities: To shape the growth curve of Presight by being the hands-on point of contact in the conceptualization & development of cutting edge, next-gen analytics solutions for their international customer base. You will be responsible for the end-to-end delivery of projects & programs to the customer, through all deal phases. • Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time., • Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges., • Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives., • Take ownership of customer retention, sales, revenue generation, and project management activities., • Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment., • Accelerate customer adoption of Presight by leading the implementation journey., • Engage customers in the development of reporting elements, scheduling, establishing, • guidelines, and setting milestones to measure success., • Manage project timelines, milestones, migration goals and business transformation strategies,, • and ensure that all processes & procedures are executed within agreed timeframes at defined, • quality standards., • Utilize technical acumen and drive technical discussions regarding incidents, trade-offs, and, • risk management., • Provide detailed reviews of service disruptions, metrics, prelaunch planning, post-sales, and, • consultative expertise., • Ensure that customer issues are dealt with in an efficient manner, following predefined, • escalation processes for any problems that may arise., • Design and develop bi-weekly presentations called ‘Demo for customers’ for General Manager, CTO and other stakeholders., • Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments. Requirements: • Master's Degree in Artificial Intelligence, Business Analytics, Business Administration or related field., • Minimum 10 years of experience in project management, solution/product delivery in an AI service organization or analytics platforms & technologies., • Previous experience in IT or finance industry is a good to have., • PMP certification from PMI - a must

About Bedford Bedford Consulting is one of Anaplan’s largest and most established Gold Partners, recognised as Anaplan’s EMEA Partner of the Year for 2025 - our tenth consecutive win. We help businesses make smarter, faster decisions by connecting their planning processes through Anaplan’s cloud-based platform. With certified expertise across all functional and industry specialisations, we’re committed to delivering excellence for our clients and continuous growth for our people in a collaborative, values-driven environment. Role Opportunity An exciting opportunity for a Project Manager is now open within the Project Management Office. The role will work closely with the Bedford Professional Services teams, across all regions, to manage projects within Bedford’s Services and Product portfolio to deliver value to both Bedford’s customers and its business. Reporting into the Head of PMO, project management responsibilities include the management and transition of projects via the ‘Anaplan Way’ Agile based methodology with the required governance and control in line with Bedford’s project delivery framework. The Project Manager, ideally with EPM or Application Development experience, will be managing several (sometimes large and complex) projects simultaneously to their respective plans. This role will also play a crucial part in delivering the right outcomes to the satisfaction of Bedford’s customers. It is important therefore, the candidate has significant experience of communicating effectively to all levels of a business and different external stakeholders, as well as being used to working in a dynamic & fast paced environment. Reports to: Head of PMO Location: Hybrid – mixture of remote working and travelling to customer site or London Head Office approx. x2 days per week Key Responsibilities • Govern the definition of project scope and objectives, involving all relevant stakeholders, to drive the project through its ‘Foundations’ phase., • Develop a project plan to manage each project from, adhering to Bedford’s governance criteria and commercial parameters., • Lead internal resources/teams as well as all partners (third parties/vendors) and Customers for the seamless execution of projects, ensuring all projects are delivered on-time, within scope and to budget., • Manage changes to the project scope through the appropriate project or commercial control methods. Feeding through lessons learned through to Bedford management for corrective action as part of the Continuous Improvement process., • To manage project risks and issues appropriately, providing the correct risk management response and action from review with relevant internal business and/or Customer/partner function or stakeholders., • Measure and report project performance (RAG) using suitable services and techniques (such as the traditional RAID log and planning tools) regularly communicating to management and escalating as required in an appropriate method, with possible solution options to any challenges faced., • Providing full financial control end to end during the project. Budget tracking/forecasting and time-recording to keep to project tolerances., • To manage the transition of projects in an assured and auditable manner. Formally transitioning the products and/or solution into the Bedford Care team and Manage Services for business-as-usual support, both from a Bedford and Customer perspective before ‘Go-Live’ and closing the project correctly., • Lead and encourage all professional services team members throughout project delivery. Formulating collaboratively agreed plans and keeping the project team always updated with progress and any risk or issue management., • Work effectively with all key stakeholders to manage business expectations, both internal and Customer based. Providing confidence (backed up by evidence based objective project reporting) and building relationships to ensure Bedford project delivery will deliver to the outcomes expected., • To undertake continuous learning (periodically researching new tools and methods, or new business concepts or frameworks) and consider how to optimise productivity, reduce waste and generate more customer value. Key Pre-requisites • Proven technical project management experience of 5 years plus within an IT Professional Services and/or Manage Service environment., • Experience working within an IT Consultancy as well as an advanced knowledge of Software Development Lifecycle projects, • Knowledge of Anaplan, products/services and delivery projects, would be advantageous., • Excellent Customer-facing and internal communication skills, both written and verbal., • Solid organisational skills, including attention to detail and multitasking, as well as an ability to prioritise demanding workloads to maintain productivity., • Strong Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel) skill is essential. Working knowledge of Software Development tools such as Jira would also be advantageous., • Certification within Agile PM, Project Management Professional (PMP), PRINCE2 or similar is required., • Professional qualification in degree, equivalent discipline or alternatively to hold significant industry experience., • Able to manage several large and/or complex project deliveries in parallel at any one time., • Excellent presentation skills with proven ability to speak comfortably in front of groups and to executive audiences., • Able to chair meetings and facilitate workshops with differing audiences, assimilating information and leading discussion to achieve clear objectives., • Ability to thoroughly understand related industry technology, to formulate and articulate effective solutions with attention to commercial parameters., • Experience of working with CRM, ERP and ITSM platforms – to underpin the full Sales into Service project lifecycle - and has working knowledge of ITIL., • Good at team building, enthusiastic, self-motivated and able to motivate others as well as resolve conflicts to achieve common goals and objectives., • Personable and able to build key relationships (to be flexible in approach) and trust with colleagues, partners and customers., • A record of contributing to the wider PMO department, helping both the PMO and the wider business to achieve its strategies as well supporting the aim of continuous improvement. Company policy statement Our preferred selection process includes a combination of interviews and assessment centres. Additionally, to protect our business interests and ensure employee wellbeing, we reserve the right to conduct proportionate pre-employment checks and ongoing diligence both before and during employment.

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

About the Company: Source EV UK Limited, a ground-breaking joint venture between TotalEnergies and SSE, is at the forefront of the electric vehicle revolution, leading the charge in sustainable transportation solutions. As the UK accelerates toward its 2035 zero vehicle emissions mandate, the demand for robust EV charging infrastructure is surging. Source is committed to meeting this need by delivering ultra-fast, reliable, and innovative EV charging solutions for both individual drivers and fleet operators across the UK. Join our dynamic team and be part of building a greener, cleaner future! Summary of the Role: The EV Operation Analyst will support the Charge Point Operation Manager in maintaining the network reliability, uptime, and customer satisfaction. This role involves technical troubleshooting, customer support, and coordination with internal teams and external partners to ensure smooth operations and timely resolution of issues. Location: Field based with occasional visits to the Canary Wharf Offices and other local office spaces around the UK for team meetings may be required. Working Pattern: This role is offered on a Full-Time basis of 37 hours per week, 5 days per week Monday to Friday. Whilst this role requires consistent hours due to operational demands, we are open to discussing options in accordance with our ‘Flexible First’ guidelines What you ‘ll be doing: • Deliver high-quality technical support by responding to monitoring alerts, investigating and replicating reported issues, and escalating bugs when necessary., • Assist in diagnosing and resolving technical faults, escalating complex issues when necessary., • Support in resolving remote issues or coordinating site visits as required., • Monitor the charging network daily to ensure consistent performance and high uptime., • Act as a single point of contact for CPO queries, offering initial diagnostics and escalating when needed., • Track and support customer onboarding to ensure smooth integration and setup., • Liaise with third-party suppliers to ensure timely technical support, troubleshooting, and fault resolution within agreed service levels., • Collaborate with cross-functional teams including customer service, operations, and finance to ensure cohesive service delivery., • Ensure all ongoing actions and issue statuses are accurately documented, • Maintain records of resolved issues and contribute to process documentation for improved support efficiency., • Provide feedback on recurring issues and support continuous improvement initiatives., • Work independently while actively contributing to a collaborative team environment. Experience & Skills Required: • Experience in customer support, ticketing systems, and technical troubleshooting., • Familiarity with charge point management systems or IoT platforms is advantageous, but not essential., • Experience with monitoring tools and incident management platforms., • Experience working across multiple teams such as customer service, operations, and finance., • Experience with data entry, reporting tools, and maintaining accurate support logs, • Understanding of protocols like OCPP (Open Charge Point Protocol) and OCPI (Open Charge Point Interface) is a plus, • Knowledge of Microsoft Dynamics 365 is a plus. Salary & Benefits: We offer a competitive salary & entitlements, plus excellent healthcare, pension, Car Allowance and wellbeing benefits, along with generous Life Insurance & Group Income Protection Insurance. Annual holiday of 26 days contractual leave, plus bank holidays (34 days in total), with enhanced maternity/paternity leave and benefits. Equal Opportunities :As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. How to Apply: If you are passionate about driving the future of sustainable transportation and meet the above qualifications, we would love to hear from you.

As the successful Regional Customer Insights Manager, you’ll play a key role in shaping how our customers experience working with Willmott Dixon. Reporting to the National Customer Insights Manager, you’ll oversee projects and offices across the Midlands and the North, gathering valuable customer insights and helping project teams turn feedback into meaningful action. You’ll lead customer interviews on live projects, capturing their perspectives and translating feedback into clear, deliverable action plans. By helping our teams use customer insight effectively, you’ll make a visible difference, ensuring our customers feel heard, valued, lead to repeat business for the region. Alongside interviews, you’ll also be trained and developed to facilitate engaging workshops at key stages of the project journey, from inception through to handover. These sessions are designed to strengthen collaboration, surface opportunities, and enhance the customer experience. As facilitator, you’ll bring energy, empathy, and structure, helping diverse groups reach shared understanding and outcomes. *NB. With this role covering Midlands & North regions, we are flexible on the base location of the successful candidate... Occasional travel will be required to cover Birmingham (Snowhill), Nottingham, Morley, Oldham and Gateshead. Key Responsibilities/Deliverables: • Support our regional offices in their growth plans to achieve high levels of customer satisfaction through detailed, impartial customer interviews., • Build strong relationships with local project teams to maintain visibility of all live projects across your region., • Analyse customer insights and collaborate with teams to create and implement practical action plans, escalating feedback when needed., • Partner with each office to produce performance reports and deliver insight review sessions aligned to business goals., • Facilitate interactive, engaging workshops for a range of internal and external stakeholders., • Conduct interviews with our various framework providers to gather their feedback and perspectives., • Contribute to wider business insight projects as required. Essential Skills: • Solid customer service experience and a natural ability to listen and empathise., • Skilled at managing difficult or sensitive conversations with professionalism., • Strong interpersonal skills and emotional intelligence., • Confident using systems and analytical tools to turn insights into action., • Excellent communication skills with the ability to engage and influence stakeholders at all levels., • Ability to translate data into engaging and readable content. Desirable Skills: • Professional membership or CPD related to customer experience or customer service., • Experience within the construction or built environment sectors., • Experience in structuring and facilitating productive group discussions., • NB. The successful candidate will be trained and developed within facilitation About Us: With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Job Description –Portfolio Manager UK Are you ready to bring passion and precision to your work? An exciting opportunity has opened at Stern Energy for a Portfolio Manager to join our growing UK team. You will be part of a friendly, professional, and enthusiastic group committed to raising industry standards and delivering exceptional service. Who are we? Stern Energy operates ground mounted photovoltaic systems for over 400MW in the UK. We are among the largest operators in Europe with activities in 5 Countries and over 1.6GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach, of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion to building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Prepare activities and scheduling requests to fulfil contractual obligations in terms of preventive and corrective maintenance, • On a daily basis, assess email alerts received from the monitoring team and coordinate call out services for fault investigation with Field team leads to fulfil response time guarantees., • Create and manage work orders-Create tickets for field service engineers based on alerts received from the monitoring team and from other contractual obligations (e.g. preventive maintenance activities). Verify the tickets include sufficient information to report activities to the Clients and to organise follow up actions., • Reporting activities-Prepare monthly technical reports to present performance of the assets and of the activities conducted. Prepare additional reports for warranty and insurance claims., • Communicate with clients via email and lead on client meetings, • Create quotes for high value and complex additional service projects. To be reviewed by senior management, • Work independently in arranging site activities with internal and external resources., • Set an example to promote a positive health and safety culture, whilst demonstrating a strong understanding of the health and safety policy and procedures, • Effectively communicating and engaging with the field team., • Contract management-Manage scope of work of operation and maintenance agreements to make sure contractual obligations are fulfilled., • Budget management-Create budget and manage minor construction projects for corrective Skills and qualifications • Communication skills, • Organisational skills, • Problem solving skills, • Teamwork and collaboration, • Attention to detail, • Client Relationship Management, • Decision-making under pressure, • Ability to lead initiatives, set examples, and take ownership of project outcomes, • Strategic Thinking, • Time Management & Prioritisation, • Adaptability & Resilience, • Health and safety conscious, • Experience in the photovoltaic business or in a similar role, • Good knowledge of MS office tools, • Knowledge of PV monitoring systems, • Knowledge of HSE and CDM regulations A great benefit package to include: • Employee Assistance programme, • Pension scheme, • Length of service policy, • Inflation support policy, • Refer a friend incentive, • Enhanced Paternity leave, • Medical Cash plan, • Team building days, • Great company culture and regular social events, • Wellness Wednesday- 30 minutes break for mindfulness, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • 25 days of annual leave plus Bank holidays, • Toil mechanism, • Flexible working policy

Learning & Development Trainer Location: Birmingham / Midlands-based Division: ISS Government Facilities Management Are you passionate about developing people and shaping a positive workplace culture? ISS is looking for a motivated and experienced Learning & Development Trainer to join our Government Facilities Management team. This is a great opportunity to make a real impact by delivering engaging training that enhances service delivery and supports career growth across the account. About the Role: Reporting to the Regional Learning & Development Manager, you’ll be responsible for coordinating and delivering a wide range of training programmes to frontline teams, including Welcome Days, Placemakers workshops, job-specific skills training, and specialist programmes such as PureSpace (PSO). You’ll also support learning administration, ensure compliance reporting, and act as the first point of contact for the Learning Management System (MyLearning). Key Responsibilities: • Deliver and facilitate a variety of in-person and digital training programmes, • Champion PureSpace (PSO) training to drive quality, sustainability, and customer satisfaction, • Manage training schedules, attendance, and data records to ensure statutory and contractual compliance, • Develop and maintain training matrices to track team development, • Support with the analysis of training effectiveness and engagement outcomes, • Provide first-line support for the MyLearning platform and help manage user accounts, • Promote the value of learning and development across the business What We’re Looking For: • Experience in a training or learning & development role, ideally with frontline or operational teams, • Excellent communication, facilitation, and customer service skills, • Strong organisational and time management abilities, • Confident using IT systems and learning platforms (e.g. LMS), • Knowledge of effective learning methods and training evaluation, • Ability to build rapport with diverse teams and stakeholders, • Experience working within a facilities or service environment is desirable Why Join ISS? ISS is a people-focused business committed to providing meaningful development opportunities and building inclusive, high-performing teams. In this role, you’ll be instrumental in enhancing the skills and service culture of our workforce, helping us deliver exceptional experiences for both employees and clients across the Midlands region.

Role: Customer Success Manager Location: Midlands Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we intend to be a major player in this market in the coming years. OUR DREAM We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. OUR PEOPLE & WAYS OF WORKING At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. CSM has consistently demonstrated a powerful retention ability; in turn building loyalty, strong relationships and references. The CSM is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: • Create customer intimacy by proactively keeping in touch with clients, • Coach our customers to get value from Masternaut products and services, • Are responsible for monitoring, reviewing and implementing improvements to service performance, • Act as the first point of escalation for our customers for any complex queries or issues Without commercial priorities, a CSM is often best placed to be the early warning system to address any issues up front, avoiding an escalation of customer dissatisfaction. WHAT WILL I BE DOING: • Cultivate meaningful customer intimacy with a combined portfolio, • Improve customer satisfaction scores and NPS, • Improve customer retention and reduce churn, • Connect Customer Experience Manager across the business, working with all departments to ensure the Customers’ needs are at the forefront of a seamless service, • Serve as an escalation point for resolving issues, • Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction, • Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently, • Obtain, collate and present customer feedback and insight on both service and product, • Carry out any other duties as designated and deemed reasonable by the Company, • Understand, demonstrate and adhere to Masternaut values TO BE SUCCESSFUL YOU WILL LIKELY HAVE: • University degree, and a track record of continuous professional growth, • Customer service experience with system and process knowledge, • Ability to build internal relationships across different teams and business areas, • Accountability for issues and knowing when to escalate, • Ability to take initiative, • Excellent communication and presentation skills, in particular communicating complex information succinctly and effectively, • Highly developed interpersonal and influencing skills, good external relationship skills, • Ability and confidence to operate effectively across a broad range of customers at senior management level, • Commercial appreciation Work life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Position: Customer Support Team Leader (Supply Chain) Location: Dudley, West Midlands Job Type: Permanent / Onsite My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Support Team Leader to head up the team in the UK head office! Role and Responsibilities – In this role, your main responsibility will be to lead the daily delivery of service activities, taking ownership for teams’ overall tasks and workload. Other responsibilities include: • Mentor and train the Customer Service team to meet expected service standards, • Collaborate with the Customer Service & Asset Manager to design, implement, and monitor team processes, • Analyse processes within the Service team and look to perform CI activities, • Manage a dedicated portfolio of customers in the UK region Experience or Qualifications – • Tenured experience in a customer service lead role managing a team, • Experience in logistics and/or supply chain is paramount!, • Understanding of customer centric principles and service centre environments, • Excellent soft skills to motivate, coach and lead a team to achieving success Benefits: • 25 days annual leave plus Bank Holidays, • Competitive Pension Scheme, • Annual Bonus Scheme, • Private Health Care Options Candidates who currently are a Customer Support Team Leader, Service Team Lead or Customer Service Supervisor may be suitable for this position. For more information regarding this Customer Support Team Leader role please contact Ben Herd on 01453 829523 or Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website ___ For details of other opportunities available within your chosen field please visit our website

FSIG Auditor Job Description Job Title: FSIG Auditor Location: Field/Home-Based (UK & International Travel) Division: FSIG Reporting To: FSIG Field Team Manager Role Overview The FSIG Auditor plays a key role in safeguarding the M&S brand, ensuring supply chain integrity and food safety. You will conduct audits against M&S Food Safety and Integrity Standards, representing both FSSI Group and M&S with professionalism. A comprehensive induction and training programme will be provided prior to approval by FSIG and M&S technical teams. The role includes UK, European, and long-haul international travel. Key Responsibilities • Conduct audits in line with defined standards and procedures, maintaining accurate records via online systems., • Deliver timely, high-quality audit reports aligned with business KPIs., • Stay informed on technical developments and legislative changes in the food sector., • Maintain current knowledge of company policies and procedures., • Support initiatives such as standards reviews, benchmarking, and client engagement., • Contribute to innovation through horizon scanning and client discovery., • Ensure exceptional customer service and prompt, accurate responses to client queries. Professional Conduct • Maintain independence and impartiality; avoid unauthorised consultancy or training., • Uphold confidentiality and integrity in all audit activities. Qualifications & Experience • Degree in Food Science or equivalent industry experience., • Minimum 10 years post-graduate experience in technical management, QA, auditing, or food safety., • Strong HACCP knowledge, ideally certified via a Codex Alimentarius-based course., • Expertise in multiple food manufacturing processes (e.g., High Risk, HPP, Thermo Processing/Canning)., • Experience with M&S or its supply chain is advantageous. Skills & Attributes • Detail-oriented with strong organisational and analytical skills., • Proven ability to identify food safety risks and proactively support supplier compliance., • Effective communicator across all the various levels of the manufacturing process and supply chain leadership, • Self-motivated and collaborative team player., • Experience in fast-paced environments with excellent customer service and interpersonal skills., • Capable of managing workload efficiently to meet service standards. Additional Requirements • Flexibility for UK and international travel; a valid passport and a UK (or equivalent) driving licence are required., • Willingness to work outside standard hours as needed., • Ability to handle confidential information with sound judgment., • Perform other relevant duties as required.

Company overview Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. Job Purpose: The main purpose of the Project Manager’s role is the overall responsibility for successful set-up, implementation, maintenance and close out of all assigned projects and serve as the client main point of contact. Main Duties and Responsibilities: Reporting to the CTD Project Management Team Lead, this person will be responsible for successfully leading the set up and implementation of distribution projects. This will include capturing client requirements during study start up and coordinating with the various Marken internal teams to ensure all requirements are met. They will manage projects including the following service scope: • Receipt, storage, distribution and return of investigational and commercialised products. Active Pharmaceutical Ingredients (API). Named Patient, Expanded Access Programs. Packaging and labelling. Depot-to-Patient Services. Import/Export requirements for international shipments. Depot to site logistics. Procurement of products or ancillaries from approved vendors., • Take project ownership at handover from the commercial team. Review of project scope per the budget., • Assess and raise project risks and implement mitigation strategies where applicable., • Build and maintain relationships with clients, establish communication plans. Develop appropriate critical path schedules ensuring consensus of milestone dates consistent with business and client expectations., • Work with Trade Compliance, Branch Operations and Marken LSP’s to ensure all project logistics requirements and process’ are understood and implemented., • Draft project related documents for operational departments (Depot, Customer Service & Logistics) to ensure adequate handling of patient shipments and adherence to project specific requirements (product and temperature conditions)., • Ensure all required set-up activities are in place and train all internal operations teams prior to Go-Live., • Create billing trackers, handover and train the billing team within required period. Proactively resolve client invoice queries. Support the billing team where required to ensure on time execution of client and third-party depot invoices., • Lead regular client calls. Prepare agenda and circulation minutes promptly., • Maintain project oversight when the study is in maintenance phase. Update documents and systems as required., • Be the single point of contact for the client and internal teams for assigned projects. Escalate to CTD Team Lead any issues that have or may occur, • Manage the project budget to ensure all out of scope work is identified, agreed with the client and a Change Order executed., • Raise Deviations in Marken QMS and ensure on-time delivery to client. Support or lead investigation as required., • Other responsibilities include dealing with project enquiries, preparation and maintenance of study reports and KPIs, initiating change orders where required. Assisting in client audits, SOPs review and input., • Ensure compliance with national and international standards and legislation., • Travel as reasonably requested by the Line Manager for the performance of duties., • Undertake any other reasonable duties at the request of the Line Manager., • Adhere to all company SOP & Policies at all times. Requirements: • Sound knowledge of local and Clinical Trial Regulations • Good Manufacturing Practice (GMP), • Good Distribution Practice (GDP), • Strong project management and organizational skills., • Proven self-management skills and ability to efficiently prioritize tasks, proactive working style. Ability to work on multiple projects at one time., • Excellent interpersonal, verbal and written communication skills., • Team-oriented way of working, • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project) •, • Minimum of 2 years project management experience, ideally in a clinical trials environment, • Bachelor’s Degree in a related field of study preferred but not essential

Lead with Excellence at Metro At Metro, we don’t just move freight - we build partnerships. We’re looking for a customer-focused Ocean Export Manager to lead our export operations and deliver exceptional service to our global clients. What You'll Do • Champion a customer-first culture, • Lead and support a high-performing export team, • Oversee bookings, documentation, and carrier coordination, • Resolve escalations and drive service excellence, • Collaborate with sales and account teams to support client growth, • Improve processes and enhance customer experience What You Bring • Ocean freight expertise (FCL, LCL, global trade), • Proven leadership and team management skills, • Strong communication and relationship-building abilities, • Commercial awareness and strategic thinking, • Experience with freight systems (CargoWise preferred) Why Metro? • Discretionary biannual bonus, • Health & wellness perks, • Octopus EV car scheme, • Free parking, • Inclusive, respectful culture, • Career development & internal mobility, • Make a global impact Ready to lead with purpose? Apply now and help shape the future of freight at Metro.

Starfish Search are working with a local authority in the South of England to appoint an Interim Waste and Environment Programme Manager. This role will lead a major modernisation programme focused on transforming operational delivery, driving cultural change, and embedding digital innovation to ensure services are efficient, compliant, and customer-focused. Key Responsibilities: • Provide strategic leadership to deliver transformation across Environmental and Waste Services., • Lead operational, cultural, and digital change initiatives to modernise and future-proof services., • Build strong partnerships with key stakeholders to ensure collaboration and alignment., • Drive efficiencies and service redesign to improve performance and customer satisfaction., • Ensure compliance and best practice across all areas of waste and environmental service delivery Requirements: • Proven experience delivering large-scale transformation within local government or the wider public sector., • Strong background in environmental and waste services., • Track record of successfully managing complex programmes and multidisciplinary teams., • Excellent stakeholder engagement and influencing skills., • Strategic, solutions-focused mindset with the ability to deliver measurable impact. Due to a high volume of applications, we may not be able to respond to every applicant individually.

Are you looking for a role where you can learn, grow, and make an impact? Join our friendly and dynamic team at Stern Energy as a Junior Portfolio Manager and help us deliver excellence in renewable energy operations. Who are we? Stern Energy operates ground mounted photovoltaic systems for over 400MW in the UK. We are among the largest operators in Europe with activities in 5 Countries and over 1.6GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach, of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion to building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Support SPM in preparing activities and scheduling requests to fulfil contractual obligations in terms of preventive and corrective maintenance, • On a daily basis, assess email alerts received from the monitoring team and coordinate call out services for fault investigation with Field team leads to fulfil response time guarantees., • Create and manage work orders-Create tickets for field service engineers based on alerts received from the monitoring team and from other contractual obligations (e.g. preventive maintenance activities). Verify the tickets include sufficient information to report activities to the Clients and to organise follow up actions., • Reporting activities-Prepare monthly technical reports to present performance of the assets and of the activities conducted. Prepare additional reports for warranty and insurance claims., • Communicate with clients via email when needed., • Create quotes for low value and simplistic projects, to be reviewed by the SPM, • Support the SPM in arranging site activities with internal and external resources., • Contribute to a positive health and safety culture, whilst building a strong understanding of the health and safety policy and procedures, • Effectively communicating and engaging with the field team. Skills and qualifications • Communication skills, • Organisational skills, • Problem solving skills, • Teamwork and collaboration, • Attention to detail, • Health and safety conscious, • Experience in the photovoltaic business or in a similar role, • Good knowledge of MS office tools, • Knowledge of PV monitoring systems, • Knowledge of HSE and CDM regulations A great benefit package to include: • Employee Assistance programme, • Pension scheme, • Length of service policy, • Inflation support policy, • Refer a friend incentive, • Enhanced Paternity leave, • Medical Cash plan, • Team building days, • Great company culture and regular social events, • Wellness Wednesday- 30 minutes break for mindfulness, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • 25 days of annual leave plus Bank holidays, • Toil mechanism, • Flexible working policy At Stern Energy, we are deeply committed to promoting equity and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Job Title: Risk Manager – Partner Finance Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent A bit about us: At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way. The Role: Take ownership of the Portfolio Management risk area. Provide Bad Debt forecasts for pricing or loss calculations for month end reporting and budgetary processes to help with portfolio management. BNP Paribas Personal Finance provides credit facilities for a variety of clients. This challenging role helps the business manage and understand the bad debt dynamics of the business for the various products, providing insights into any variances and detrimental customer behaviours. Key Responsibilities: • Understand the high level ‘health’ of the portfolio against internal and external benchmark levels and summarise Credit risk trends for monthly MI packs, • Manage the exposure across the portfolio ensuring we have the necessary controls in place to minimise risk, • Deal rapidly with any issues that may have a detrimental effect on the relationship with key retailers, • Identify areas of cost reduction, service and process improvements that will result in adding value to the business whilst treating customers fairly, • Take ownership of the Partner Revenue Committee actions from a Risk perspective, • Liaise with Finance and Marketing teams to deliver analysis to aid business decisions on new strategy Skills & Attributes: • Experience in SAS Base / SQL or similar programming language, • Complete understanding of the consumer risk lifecycle, • Very good knowledge of credit bureau data and products, • Prior knowledge of scorecard development and monitoring. Experience in forecasting would be beneficial., • Ability to generate ideas to challenge existing business practices, • Very strong analytical background to be able to set relevant analysis to answer questions What’s in it for you? Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you'll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; • Competitive salary and a contributory pension scheme, • Access to our Health Cash Plan Scheme, • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out, • The opportunity to buy and sell holidays, giving you even more control over your work-life balance Could this be you? Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills. Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team. To learn more about careers at BNP Paribas Personal Finance UK, visit our website: ___. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title: Clinical Pharmacology Modelling & Simulation (CPMS) Location – Stevenage (remote working possible) Contract Length – 7 months Rate: - Up to £250 per day (PAYE) SUMMARY: The Biomarker Operations Team within Platform Sciences provides operational support for clinical pharmacology (including PK), biomarker project plans, translational research studies, and diagnostic (Dx) development. Roles in this group collaborate with various internal departments and external partners to progress Clinical Pharmacology Modelling & Simulation (CPMS), Biomarker and Diagnostic (Dx) activities across the Respiratory, Immunology, and Infectious Disease (RIID) and Oncology portfolios. Specifically, this role is for a CPMS Contract manager who will ensure internal stakeholder alignments, track project deliverables, identify and mitigate risks, and communicate with relevant stakeholders. Additionally, they will reconcile activities with contracting and finance operations and provide advice to the CPMS department and client groups. This will support decision-making with respect to outsourcing by developing detailed specifications, analyse proposals (for both service (activity) and cost provision), negotiate (both costs and content) and execute new and amended contracts that are robust, timely, and add significant opportunity for value generation to the business whilst minimising risk. KEY RESPONSIBILITIES: • Vendor and Contract Management: Managing vendor contracts, approving invoices, and ensuring compliance with policies and procedures. This also involves developing and negotiating clinical service provider contracts., • Demonstrate broad knowledge of biomarker and pharmacokinetic outsourcing with awareness of Dx technologies, and IVD development., • Financial Oversight: Tracking and updating project budgets, milestones, and payments., • Risk Management: Identifying and communicating risks related to timeline, budget, and scope to stakeholders in a timely and clear manner., • Collaboration and Communication: Working closely with internal teams and external partners to ensure project objectives are met. Regular communication of timelines, milestones, and goals to stakeholders is essential., • Stakeholder Management: Develop key stakeholder relationships liaise between and external suppliers to provide value-added customer service., • Compliance and Documentation: Ensuring compliance with policies and procedures, maintaining accurate records, and supporting regulatory submissions., • Bachelor’s degree in biological sciences or related discipline; advanced scientific degree a plus, • Minimum of 3-5 years of project or program management experience in the Dx, pharmaceutical, or biotech industry, clinical development, • Experience managing bioanalytical, clinical biomarker, and/or In Vitro Dx development programs, • Experience managing third party vendors, vendor contracts and budgets including approval of invoices, • Understanding of drug discovery and development, clinical trial design, and overall principles of clinical development, • Established expertise and hands-on experience with Word, Excel, PowerPoint, Outlook, SharePoint, remote meeting tools such as MS Teams, WebEx, etc. and a working understanding of innovative AI technologies (e.g., CoPilot, ChatGPT, GiGi, Jules, etc.) Preferred qualifications & skills: • Strategic thinking and ability to work effectively in a matrixed environment while managing multiple projects/competing initiatives simultaneously., • Excellent time management, organizational skills, and results focused., • Ability to establish trust, work with integrity, and motivate others to achieve project goals., • Highly effective communication and negotiation skills for various audiences, including technical and business stakeholders., • Financial analysis experience with a proven track record in budget management, contract financial analysis, and negotiation., • Strong negotiation, influencing, analytical, problem-solving, and facilitation skills within the pharmaceutical or CRO industry., • Knowledge of clinical pharmacology and the use of PK data to inform drug development programs., • Knowledge of electronic trial master file and filing of clinical trial documentation, • Experience in pharmaceutical development and companion Dx, including analytical and clinical validations and regulatory submissions., • Good understanding of CPMS analysis including non-compartmental analysis techniques would be an advantage.

Practice Area Lead - Cork, Ireland ELIQUENT Life Sciences is the leading global consulting firm providing solutions to life science companies researching, developing, and manufacturing innovative products to serve patients and respond to public health challenges around the world. ELIQUENT is committed to serving clients' needs with extensive expertise, unwavering integrity, and strategic insight in a manner that supports availability of safe, effective, and high-quality drugs, biologics, and medical devices. For more information, please visit our website at eliquent.com. We are seeking a skilled Practice Area Lead (Director Level) in Cork, Ireland, who will be responsible for the overall business results of the office and service area. Core responsibilities include sourcing and winning new business, attracting and retaining people, and managing finances and operations. This role is regionally based in Cork, Ireland but primarily work from home. Open to candidates based in Ireland or the UK. Essential Functions: A. Set strategic direction for the office and manage business risks (5%) B. Develop business by establishing and maintaining positive relationships with new and existing clients (45%) C. Support the attraction, hiring, development, and retention of skilled resources for the delivery of services (25%) D. Manage and maintain revenue and profitability, as defined on an annual basis (i.e. the profit and loss (P&L)) (15%) E. Manage service execution by providing subject matter expertise, overseeing employee productivity and quality, and providing hands on support, if needed (10%) Additional Functions: -Leverage and expand industry knowledge and contacts to grow the business -Provide input and support marketing initiatives as needed. -Partner with the sales organization to meet with new potential clients to build relationships -Collaborate with other regional offices or functional areas on shared clients and needs (such as multi-site companies/clients, GMP Library, and Audits. -Translate new and existing client needs into actionable value-added projects/results -Prepare capability presentations, proposals, and agreements for new and existing clients -Monitor and report status of projects and key performance indicators, as needed -Maintain resource levels and allocations to agreed upon utilization targets -Manage accounts receivables and payables to agreed upon levels -Responsible for timely review and approval of employee time and expenses -Responsible for timely review and approval client and supplier invoices -Develop annual forecasts and track and report on progress quarterly -Develop business revenue and profitability projections and monitor/correct performance Behavioral Requirements: -Embodies ELIQUENT Life Sciences core values -Introspective and accountable -Self-motivated to produce results in a fast-paced, collaborative, and client-centric environment -Able to effectively handle multiple responsibilities and job tasks (multi-tasking) and self-prioritize. -Demonstrated attention to detail and highly organized. -Flexible with work requirements, environment, and fast-paced/changing job needs. -Excellent written/verbal communication skills -Capable of giving employees feedback and receiving coaching/feedback supporting individual success Promoting teamwork by: -Collaborating with co-workers. -Leading and attending staff meetings as required. -Meeting individual company goals as established. -Strong interpersonal skills such as: Establishing rapport and maintaining positive communication with others, demonstrating respect and support with peers, clients, and team members maintaining flexibility with changing environments. -Adhering to company and departmental policies. Supervisory responsibilities of direct reports: Meets Leadership goals by: Planning, organizing and managing activities in concert with the COO. Supporting staff in establishing and communicating business goals for the office. Coaching, developing and motivating direct report/s to maximize performance & potential. Providing regular periodic performance feedback and following the company’s commitment to conduct and issue 90 day review and semi-annual and annual reviews as applicable. If an annual review is issued, establishing business objectives/goals and (employee) personal developmental objectives in the given time frames (after 90 day introductory review followed by goal setting after annual review). Monitoring set goals on a regular basis (quarterly). Meets Training & Development and HR goals, such as: -Ensuring adequate staffing levels are maintained -Identifying and attracting new staff -Participating in / developing training for staff -Providing mechanism for professional growth and development of office staff -Ensuring training has been received before undertaking specific duties and that all training is documented in training records -Conforming to Company's Policies and Procedures, i.e., Absence/Attendance -Ensuring accurate and timely completion of assigned employee timesheets Authorized Deputies and Delegated Authorities: NOTE: REQUIRED FOR MANAGERS WITH REPORTING STAFF ONLY. General Requirements: Maintains technical knowledge by attending educational workshops and/or reviewing publications. Other duties as assigned by Sr. Management Quality: Adhere to all Standard Operating Procedures (SOPs) and relevant Industry Regulations such as Good Manufacturing Practice (GMP) and others. Training & Development: Ensure training has been received before undertaking specific duties and that all training is documented in training records. Health & Safety: Understand the company’s Health & Safety Policy and follow all associated procedures. Report all accidents or awareness of any unsafe conditions in the workplace to management. Human Resource Management: Conform to the company’s policies contained in the Employee Handbook. Basic Qualification and Position Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) Required Education: -BS degree in Engineering, Science, or equivalent technical degree and/or industry experience. Preferred Education: -MSc/MA/MBA Required Work Experience: -15+ years in regulated, manufacturing environment within the biotechnology, pharmaceutical, or medical device industry -3+ years experience in business management, planning, and financial oversight -3+ years experience in personnel management, including hiring, supervision, and evaluation Preferred experience: -Proven and established healthcare life sciences (HLS) network in designated region -Prior experience as director / operations manager / or project manager -Strong communication and people skills -Prior sales/customer service experience Required Knowledge: -5+ years life science compliance (validation or quality) or engineering -Strong understanding of FDA and cGMP regulations and documentation practices -Data analysis and analytical skills -Effective problem solving and mediation skills -Proficient in Microsoft Word, Excel, and PowerPoint Preferred Knowledge: -Prior experience in consulting operations, supporting internal and/or external clients Skills (incl. Typical Mental Demands): -Reasoning Ability/Mathematical Skills/Computer Skills/Language Skills: -Computer skills -Business acumen Additional Qualifications: -Customer service/client relations -Communication proficiency -Attention to detail -Can work productively independently with minor supervision -Self-motivated, flexible, dependable and available -Excellent organizational and time management skills -Ability to work in a team environment -Demonstrated project management skills

Technical Manager - Agrochemicals We are looking for a scientist to join our Agrochemicals team as a Technical Manager to lead our technical activity with key customers in the EMEA region. As a senior member of the technical team this role will provide direction and advice to support the delivery on projects and further development of the skills of our team. The scientist in this role will be part of a highly technical global team that develops and introduces formulation additives for crop protection products. Novel concepts and ideas will come from customers, market requirements for crop protection applications and Innospec innovation teams. The ideal candidate must be results oriented with the ability to multi-task, be organized and a team player. This role will require frequent interaction with customers and distributors, as well as representing Innospec at conferences. The successful candidate will have a unique blend of hands-on formulation experience, project management, and leadership qualities. In this role, they will establish long-term relationships with our customers’ technical teams. The position will require travel approximately 30% of the time and will be based in the UK, ideally within a commutable distance to our Ellesmere Port site. Role Responsibilities The Technical Manager will be responsible for the technical support needed by the EMEA commercial team to grow the Agrochemicals business. The position will assist the commercial team in strategy definition, project prioritization and must be capable of providing product development and formulating expertise to meet market, customer and regulatory demands. A key aspect is to establish Innospec credibility with customers and assist Innospec distributors in growing their market share. Candidate will be experienced and capable in external customer support, presentations and market intelligence development to enhance Innospec’s product portfolio for the future. • Be the technical point of contact at our key accounts in the EMEA region and hold regular meetings with the research and innovation teams., • Visit customers and distributors on a regular basis to support the growth of the business in the EMEA region., • Provide technical, regulatory and application assistance to Innospec customers and distributors, as required., • Work with the global technical and commercial teams to define strategy in product development and external customer support to enhance Innospec’s position., • Provide input on setting product specifications of new products with the product management and manufacturing teams., • Monitor the regulatory landscape and development and, with the support of the regulatory team, understand the implication for the Innospec portfolio., • Develop commercially viable formulation additives that successfully meet customer and market demands for performance, economics and regulatory compliance., • Understand Innospec Performance Chemicals global manufacturing processes and capabilities., • Provide guidance in raw material specifications and assist the purchasing team to approve new raw material, as required., • Represent the company at various industry technical events. Requirements • Ph.D. in Chemistry, Material Science, Polymer Chemistry, Chemical Engineering, Biochemistry, or any other related science fields such as Agronomy and Plant Physiology., • 10 years or more experience in crop protection formulation and applications, with some deep knowledge of the different additives used in this application, • Understanding and application knowledge of the impact of formulation additives on stability, wetting, penetration and other physical characteristics, • Ability to provide solutions to customer challenges such as formulation stability, multi-active products and changing regulatory requirements., • Previous experience in project prioritisation and team management is a strong plus., • Maintain current knowledge of industry trends in sustainability and the impact that new technologies, such as biopesticides, will have on the agricultural business., • Domestic and international travel will be required. About Innospec Innospec is a global specialty chemicals company focused on bringing innovative new technologies to market combined with a fast and responsive service. We serve a range of industries across the world, bringing our products to customers in markets from oilfields, fuels, refineries and power stations to personal care and performance chemicals. Our global team of approximately 2,000 employees spans 24 countries, applying their extensive experience and market understanding to customers’ local needs. Integrating our global footprint with local service capability enables us to supply quality products that meet and anticipate changing market dynamics.

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The purpose of this role is to be a key contributor to the success of the business and as part of the senior leadership team for Fire you will provide leadership to the Passive function. You will have responsibility for the operational delivery of Installations, PPM and reactive workload. You will be required to support the business within the BM Trada re-certifications audit bi-annually and will be responsible for processes and people ensuring your function plays its part in delivery of the Business Plan Objectives. Key tasks • As part of the leadership team to contribute to the strategic and business planning process, • To liaise with other Leaders on business initiatives and objectives to achieve business goals, • Responsible for ensuring successful timely delivery of all Installation, PPM and Reactive workload within the passive department, • Responsible for the management of P&L and forecasting for the department, • Technical support to all members of passive department and also across other departments ie. Commercial team when quoting Role Profile, • Responsible for the management of the Fire Door Manufacturing, • Responsible to ensure BM Trada re-certification bi-annual audits are successfully completed, • Ensuring a rigorous audit process is in place to conduct systematic reviews and risk assessments, • To provide reporting on service levels, issues, and plan for any gaps, • To provide oversight in co-ordinating work including assessment of labour requirements, plans and materials, • Ensuring all work delivered confirms to the relevant legislation and to the highest standard, • Managing the supply chain and logistics associated with your function, • Provide commercial leadership to your teams to encourage a holistic approach to total care of customers, • Build long term and sustainable customer relationships whilst maintaining the highest standard of presentation, integrity and customer support, • To develop new systems and procedures to constantly improve efficiency and effective service. Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance., • To set clearly defined service level agreements for your function, • Contribute to improving the compliance capability across the business, ensuring quality training and development tools are available to embed this competence across the business. People Management • Set clear objectives for your team members providing regular feedback on performance., • Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements, • Manage any employee relations issues in line with the policies set out by the business, • Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products, • Address any training and development needs and ensure teams have a personal development plan. Managing Risk • Act as expert for operational and regulation risks which may impact all operations., • Responsibility for reporting to your line manager any risk which may impact the business., • To provide audits plans and reporting Managing Health & Safety, • Set a framework for the business H&S strategy and implementation, • Conduction Risk Assessments and Method Statements, compiling reports in line with H&S requirements, • Liaising with all the National Operations Managers s to ensure operations and delivery is in line with the framework set. Knowledge and Skills • Passive Fire Technical Skillset, • Excellent Communication Skills, • Good Commercial Awareness, • Ability to work as part of a team, • Leadership skills, managing others, coaching, mentoring, • Attention to detail, • Decision making skills, • Problem solving skills, • Organisations skills, • Knowledge of all Microsoft office applications, • Strong analytical skills, • Advanced level of customer services, • Client liaison and management, • Conflict Management Experience • Experience of managing remote workforces, • Previous track record of managing teams in the Commercial Fire Industry, • Previous track record of dealing with clients and rolling high volume installations, • A successful track record in the compliance arena, • Experience of managing a business P&L and managing budgets. Personal qualities • Loyal, committed, • Integrity Qualifications, • IOSH Managing Safely, • CSCS Card, • Previously BM Trada Appointed Perso