Key responsibilities: Supervise shop activities to ensure efficient and smooth operations. Lead and support the team, providing guidance and motivation. Maintain high standards of customer service by addressing queries and resolving issues. Manage inventory levels, stock replenishment, and ensure proper product displays. Handle cash management, including till operations and end-of-day reporting. Assist in staff scheduling and training to optimise performance. Collaborate with management to implement sales
BESTOFBRITISH where we serve delicious, fast, and fresh meals for everyone on the go! From classic burgers and crispy fries to tasty wraps and refreshing drinks, we prioritize quality and speed to satisfy your cravings. Whether you're grabbing a quick bite or feeding the family, we're here to deliver tasty, affordable options that never compromise on flavor. Come experience the joy of great food, fast! Job description: Plan and manage catering services to meet customer demands. Decide on the range and quality of meals and beverages offered. Organize food preparation and coordinate with staff for timely service. Discuss requirements for special occasions and customize services accordingly. Ensure exceptional customer service and satisfaction. Oversee the purchasing of supplies and materials. Maintain accurate records for accounts and manage budget limits effectively. Manage shop assistants and overlook the work progression of all the workers Verify that food, beverages, and service quality meet the required standards. Ensure kitchen and dining areas are clean and comply with statutory hygiene regulation Direct and organize kitchen, waiting, and counter staff to ensure smooth operations Proven experience in food service or hospitality managements Requirements: Strong organizational and leadership skills. Knowledge of food hygiene and safety regulations. Excellent customer service and communication abilities. Budget management and inventory control expertise. Provide training and support to staff for professional development and efficiency.
A Sales Administrator in the automotive industry plays a key role in supporting the sales team and ensuring smooth operations within the sales department. Their responsibilities often include administrative tasks, coordinating with other departments, and helping drive the sales process forward. The automotive industry, which includes vehicle manufacturers, dealerships, parts suppliers, and related services, demands an organized and detail-oriented individual in this role. Key Responsibilities: Sales Support: Assist the sales team with preparing and processing quotes, sales orders, and contracts. Maintain customer records, ensuring accurate and up-to-date information in CRM systems. Follow up on sales leads and customer inquiries, providing timely responses and support. Order Management: Manage the order lifecycle, from order creation to delivery, ensuring all documents are correct and processed efficiently. Liaise with inventory management or manufacturing teams to confirm product availability and lead times. Track order status and provide updates to customers as needed. Customer Communication: Act as a point of contact for customers, handling inquiries, complaints, and providing solutions as needed. Coordinate between customers, the sales team, and other departments (logistics, finance, production) to ensure smooth operations. Documentation & Reporting: Prepare sales reports, track KPIs (Key Performance Indicators), and ensure that sales data is accurately recorded and reported. Maintain up-to-date records of customer interactions and sales activities. Assist in preparing presentations or reports for management, summarizing sales performance, forecasts, and market trends. Inventory and Supply Chain Coordination: Work with the supply chain and logistics teams to track inventory and ensure timely delivery of automotive products (vehicles, parts, accessories). Monitor stock levels and help manage the ordering of parts or vehicles when needed. Coordination with Finance: Ensure that all invoicing, credit checks, and payment processing related to sales orders are completed promptly. Assist the finance department with customer account queries and follow up on overdue payments. Market & Product Knowledge: Stay updated on the latest industry trends, product offerings, and competitive market dynamics to provide relevant insights to the sales team. Help identify opportunities for cross-selling or up-selling based on customer needs and preferences. Customer Relationship Management (CRM): Utilize CRM tools to track customer interactions, manage follow-ups, and ensure data integrity. Monitor customer satisfaction and work to maintain positive long-term relationships.