Case Administrator - Chamberlain Capital Limited - Birmingham

hace 3 horas•6 vistas

This is an important role within a growing business. You will be responsible for keeping transactions moving, liaising with clients, lenders, solicitors and other professional parties, and ensuring that everyone has the information they need to get deals completed efficiently.

The business is a specialist property and business finance brokerage, arranging bespoke funding solutions for property investors, developers and businesses across the UK with a view to grow and expand. 

Opportunity for career progression. 

The Role
Your day-to-day responsibilities will include:
Preparing and submitting finance applications to lenders
Collating supporting documentation and information from clients
Liaising with lenders throughout the application and underwriting process
Regularly progressing live cases and identifying outstanding requirements
Chasing clients for documents and information required by lenders
Liaising with solicitors on both sides of a transaction to help progress matters towards completion
Liaising with valuers, accountants and other professional advisers where required
Keeping clients informed of progress throughout their transaction
Monitoring lender requirements, valuations, legal work and outstanding conditions
Maintaining accurate case records and updating our CRM system
Ensuring important deadlines and proposed completion dates are monitored
Assisting with the preparation of documents, correspondence and client communications
Providing general administrative support to the Director
Taking ownership of cases and proactively helping to resolve issues that could delay completion
About You
We are looking for someone who is highly organised, confident communicating with people and comfortable taking responsibility for getting things done.

You should be:
Proactive rather than waiting to be asked to chase something
Highly organised with strong attention to detail
Confident speaking with clients, lenders and solicitors by telephone and email
Comfortable managing several live transactions at the same time
Persistent and comfortable chasing outstanding information
Professional and personable when dealing with clients
Able to prioritise tasks and recognise what needs attention urgently
Confident using email, Microsoft Office and CRM systems
Able to work independently as part of a small and growing business
Experience within property finance, mortgages, bridging finance, development finance, conveyancing, estate agency or financial services would be particularly useful, although we would consider someone with strong administrative and case-management experience from another professional environment.