104 Best duty manager Jobs in Birmingham (August 2025)

**"Zambrero Colmore Row"** TEAM LEADER Make a real impact every time your team rolls a burrito Friendly dynamic environment Sociable shift times Build your career with us About Zambrero Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment. When you join the Zam Crew, every burrito you roll makes a real difference in helping end world hunger. Through our Plate 4 Plate initiative, we donate a meal to someone in need whenever we serve a burrito or bowl. With over 85 million meals donated so far, that’s why we call it Feel Good Mex! We’re now looking for more friendly enthusiastic people to join a passionate team that’s committed to creating a global impact—one meal at a time. About The Role Our restaurant teams are the face of Zambrero, delivering on Zambrero’s core value ‘our customers come first’ by taking pride in preparing and serving our delicious food. We’re looking for a motivated and enthusiastic Team Leader who is seeking long-term career growth. You’ll have the opportunity to develop and excel as part of an expanding UK team in a global restaurant group. You’ll support the Restaurant Manager by leading the team during your shifts, ensuring a high standard of customer service and operations. Your duties will include but are not limited to: Leading by example to ensure our customers have an enjoyable, memorable experience Ensuring our food is efficiently prepared to high standard and our restaurant is well organised for service Supervising and training team members with respect to customer service, food preparation and other operating procedures Supporting the restaurant manager in maintaining a positive, engaging work environment Supporting the restaurant manager with administrative and compliance duties By joining the Zam Crew, you’ll experience: Thorough training on customer service, food preparation and other operating procedures so you’ll be confident in no time! Sociable shift times as our earliest shifts start at 9am and our latest shifts end at 10.00pm Easy food preparation environment where you’ll be grease-free Competitive wages Ongoing opportunities for career development About You We’d love to meet you if have prior experience in food service and are: People oriented: provide exceptional customer service and positive team leadership through an enthusiastic, engaged attitude A great communicator: excellent interpersonal and communication skills Enjoy learning: apply yourself in a dynamic environment, embrace constructive feedback and seek to improve Motivated and committed: represent us with pride and strive for both personal & team excellence through attention to detail and ability to problem solve Team player: friendly, hardworking and proactive member of the team who leads by example and can be relied upon Want to join the Zam Crew? Apply today!

Immediate start!

Easy apply

Clays

Shoot Captain -Host/Waiter

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Easy apply

CES - Countrywide Electrical Services Ltd

Storeman & Plant Hire Manager

Storeman & Plant Hire Manager Location: Aston - Birmingham Reports To: Operations Manager / Contracts Manager / Managing Director Job Purpose: To manage the company’s stores and plant/tool hire operation, ensuring that all materials, tools, and plant are correctly stored, maintained, and supplied to projects efficiently. This role is critical in supporting project delivery by ensuring equipment, tools, and materials are available, safe, and fit for purpose. Key Responsibilities: - Receive, inspect, and record deliveries of electrical materials, components, and tools. - Check goods against purchase orders and delivery notes. - Store materials safely and accurately in the correct locations. - Manage and maintain stock levels of commonly used materials and consumables. - Prepare and issue materials, tools, and equipment to site teams as required. - Organise and prepare site orders for delivery or collection. - Carry out regular stock checks and audits, reporting discrepancies. - Keep the stores clean, tidy, and compliant with health and safety standards. - Manage the internal & external hire and allocation of plant, tools, and equipment to projects. - Schedule the delivery and collection of equipment to/from sites. - Maintain a plant and tool register, tracking usage, location, and condition. - Oversee regular inspections, maintenance, servicing, and PAT testing where required. - Ensure plant and tools comply with safety standards (including LOLER/PUWER regulations). - Manage damage reports, repairs, and warranty claims. - Source and manage external hire equipment if required, ensuring value and reliability. - Implement preventative maintenance programmes for all equipment. - Maintain consumable stock linked to plant and tools (e.g., fuel, blades, drill bits) General Duties - Liaise with suppliers, site managers, and the office to coordinate materials and equipment requirements. - Manage delivery and collection using company vehicles where required (subject to licence). - Maintain accurate records using stock and plant management systems or manual logs. - Adhere to all company health and safety policies and procedures. - Suggest improvements in processes, efficiency, and stock management. Skills & Attributes: - Knowledge of electrical materials, fittings, plant, and tools (essential). - Good organisational and time management skills. - Strong communication skills (verbal and written). - Good IT skills — able to use stock or hire management systems, Excel, and email. - Proactive and able to prioritise tasks in a busy environment. - Problem-solving mindset with attention to detail. Qualifications & Experience: - Previous experience in a stores, warehouse, or plant/tool hire role within the electrical or construction industry (essential). - Understanding of electrical materials and construction plant/tools (essential). - Forklift truck licence (desirable but not essential). - Full UK driving licence (essential). - Basic mechanical knowledge of tools and plant maintenance (advantageous). - Familiarity with PAT testing, lifting equipment regulations (LOLER), and tool compliance (advantageous). Working Hours: Monday – Friday (Some flexibility may be required based on operational needs.) Summary: This is a hands-on role combining responsibility for materials management with plant and tool hire operations, supporting project teams to ensure smooth delivery of services. Job Type: Full-time Benefits: Company pension Free parking On-site parking Work Location: In person

Handsworth, Birmingham

Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.

Immediate start!

Easy apply

Duty manager jobs in BirminghamCreate job alerts

Popular jobs searches in Birmingham

Popular duty manager jobs locations