Warehousing, Fulfilment & Stores Strategy Manager
26 days ago
Birmingham
Warehousing, Fulfilment & Stores Strategy Manager\n 3 - 6 month initial contract \n Hybrid working - Birmingham and remote \n Up to £510 per day inside IR35 via umbrella About the Role\n This role sits within a newly established Supply Chain function and leads a Future Stores & Fulfilment Operating Model review. \n The successful candidate will define the future operating model required before long-term estate, partner or technology decisions are made. The role brings together warehousing, fulfilment, staging and configuration, returns, customer requirements, security, property and technology dependencies to create a robust, scalable and cost-effective future-state solution. Key Responsibilities\n \n \n\n • Lead the Future Stores & Fulfilment Operating Model review and define requirements, principles, options and recommendations.\n, • Assess current warehousing, fulfilment, staging, configuration, returns and refurbishment activities, including volumes, costs, service levels and risks.\n, • Identify customer, operational, security and resilience requirements.\n, • Evaluate internal, outsourced and hybrid operating models using operational, financial, customer, risk and implementation criteria.\n, • Translate the preferred operating model into clear technology and systems requirements.\n, • Develop the decision-making framework, procurement strategy, mobilisation plan and implementation roadmap.\n, • Coordinate stakeholders across Property, Technology, Security, Procurement, Finance and Operations.\n, • Identify opportunities for short-term operational improvement while maintaining long-term strategic flexibility.\n\n \nKey Decisions\n \n \n\n • Define the evidence and evaluation criteria required to support operating model decisions.\n, • Recommend the preferred Stores & Fulfilment strategy through governance processes.\n, • Establish future requirements covering warehousing, fulfilment, staging, configuration, returns and refurbishment.\n, • Determine which near-term improvements can be implemented without constraining future strategic options.\n\n \nSuccess Measures\n \n \n\n • A fact-based and approved Future Stores & Fulfilment Operating Model supported by a clear business case.\n, • Customer, security, resilience, estate and operational requirements successfully incorporated into the future design.\n, • Technology and systems requirements aligned to the agreed operating model, reducing unnecessary rework and investment.\n, • A clear mobilisation and transition roadmap that protects customer service and operational continuity.\n\n \nSkills & Experience\n \n \nEssential\n \n \n\n • Significant experience in warehousing, fulfilment, logistics strategy or operating model development.\n, • Strong current-state assessment, option appraisal and business case development skills.\n, • Comprehensive understanding of warehouse operations, staging, returns processes and outsourced partner models.\n, • Ability to translate complex operational, property and technology requirements into clear strategic recommendations and delivery roadmaps.\n, • Strong commercial, financial, programme management and risk management capabilities.\n\n \nDesirable\n \n \n\n • Experience of warehouse systems or major technology-enabled transformation programmes.\n, • Experience assessing outsourced, insourced and hybrid operating models.\n, • Experience managing large-scale warehouse or multi-site transition programmes.\n\n \nIdeal Candidate\n You will be an experienced supply chain, logistics or fulfilment transformation professional with a proven track record of designing operating models, evaluating strategic options and leading complex business change initiatives. You will be comfortable engaging senior stakeholders, building evidence-based business cases and translating strategy into practical delivery plans. \n This is an excellent opportunity to influence the future design of a large-scale warehousing and fulfilment operation while driving meaningful operational and commercial improvements.