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  • Administrator
    Administrator
    5 days ago
    £35–£38 hourly
    Full-time
    Coleshill

    About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues.​, • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).​, • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.​, • Identify and develop opportunities to improve online user experience.​, • Work with eCommerce Manager to test and roll out new functionality designed to add value.​, • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.​, • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.​, • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.​, • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.​, • Manage and maintain on-site adverts.​, • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.​ What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

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  • Events Marketing Manager
    Events Marketing Manager
    11 days ago
    £35100–£41700 yearly
    Full-time
    Handsworth, Birmingham

    Job Overview We are seeking a proactive and commercially minded Events Marketing Manager to develop and implement marketing and sales strategies that increase revenue, attract new clients and support the growth of our venue. The successful candidate will be responsible for promoting the venue’s services, identifying new business opportunities and managing marketing activities for weddings, private functions and corporate events. The role requires strong commercial awareness, market research skills, client relationship management experience and the ability to develop effective marketing campaigns and business proposals. Key Responsibilities • Develop and implement marketing and commercial strategies to increase venue bookings, sales and overall revenue., • Research market trends, competitor activities and customer preferences to identify new business opportunities., • Review existing services and recommend improvements to meet customer requirements and business objectives., • Establish sales targets and monitor revenue performance against agreed business goals., • Analyse pricing structures, sales data and marketing performance to identify opportunities for growth., • Plan, coordinate and oversee promotional campaigns across appropriate marketing channels., • Prepare marketing plans, business proposals and recommendations to support commercial decision-making., • Build and maintain strong relationships with prospective and existing clients, including wedding couples, corporate customers and private event organisers., • Identify and develop new client relationships through networking, market research and targeted marketing activities., • Negotiate business contracts, pricing arrangements and service agreements within the company’s commercial policies., • Prepare tailored service proposals, quotations and event specifications based on individual client requirements., • Work closely with venue operations and other relevant teams to ensure that marketed services meet client expectations., • Monitor the effectiveness of marketing initiatives and recommend changes to improve customer engagement and conversion rates., • Maintain accurate records of sales enquiries, client communications, business opportunities and marketing activities., • Prepare reports on sales performance, market developments and marketing campaign outcomes for management review. Essential Requirements • Experience in marketing, sales, business development or commercial management., • Strong understanding of marketing strategy, market research and sales performance analysis., • Excellent communication, negotiation and client relationship management skills., • Ability to prepare professional marketing plans, commercial proposals and service specifications., • Strong organisational skills and the ability to manage multiple projects and client enquiries., • Commercial awareness and the ability to identify opportunities to increase revenue., • Proficiency in standard business software and marketing communication tools. Salary and Benefits • Salary of £35,100 per annum., • Full-time position of 37.5 hours per week., • Opportunity to contribute to the commercial growth and development of an established venue., • Professional development opportunities., • Sponsorship available

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  • Assistant commercial manager
    Assistant commercial manager
    2 months ago
    £31300–£42000 yearly
    Full-time
    Birmingham

    About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

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