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This specialist distribution business has experienced astronomical growth over recent years and have gone from strength to strength with revenue doubling in a couple of years. Strong customer relationships, excellent service and a team who know their market inside out have helped drive that success. With further opportunities opening up, they are investing in the technology, insight and customer engagement needed to keep that momentum going. An established marketing function is already in place alongside experienced sales leadership and on the back of a new website and HubSpot implementation they have retained us to search for a Head of CRM and Digital – creating a real opportunity for someone to shape how the business uses customer data and digital channels to grow. The Role – Head of CRM and Digital You’ll lead the development of CRM and customer engagement, turning data into practical programmes that encourage repeat purchasing, strengthen retention and increase customer value. There’s plenty to build here and the opportunity to see your ideas make a tangible commercial difference. Working alongside the Marketing Manager and Sales Leadership you’ll bring expertise in segmentation, automation, analytics and customer journeys. You’ll complement an experienced team with deep market knowledge while taking ownership of the CRM marketing strategy and its delivery. This is a hands-on leadership role with scope to develop the function and build a small team as the business continues to grow. Key Responsibilities – Head of CRM and Digital Own the CRM marketing strategy and roadmap, aligning activity with the business’s commercial priorities. Lead the development of marketing requirements within HubSpot, including segmentation, campaign structures, customer journeys and automation. Work with sales leadership and implementation partners to improve customer visibility, data quality and use of the platform. Develop targeted programmes covering onboarding, retention, cross-selling and customer reactivation. Use customer insight and purchasing behaviour to identify opportunities for repeat business and increased share of wallet. Work alongside the Marketing Manager to create relevant communications for established customers and emerging audiences. Represent CRM and customer engagement requirements within the website redevelopment project. Improve digital customer journeys and encourage greater adoption of online ordering. Establish reporting that connects customer engagement activity with meaningful commercial outcomes. Assess where AI, automation and digital tools can add value. Shape the future development of the function, including team structure and skills. About You – Head of CRM and Digital You’ll bring experience in CRM, lifecycle marketing or customer engagement within a B2B environment. You’ll understand how to turn customer data into relevant communications and measurable growth, with the confidence to set the direction and get involved in delivery. You’ll also bring: Strong working knowledge of HubSpot or a comparable CRM and marketing automation platform. Experience developing segmentation, automated journeys and targeted customer campaigns. A track record of improving retention, repeat purchasing or customer value. Experience contributing to CRM implementations, website projects or wider digital change. The analytical ability to spot opportunities and translate them into practical action. Strong commercial judgement and a pragmatic approach to getting things moving. Confidence collaborating with experienced colleagues across sales and marketing. * The ambition to build a function and develop a small team. This is an opportunity to take ownership of an important new capability within a business that has already achieved exceptional growth. You’ll have established expertise around you and plenty of room to make your own contribution to what comes next. Due to the busy and booming environment at present, ideally candidates should be able to work five days a week on site in Colchester

Job Title: Customer Service Manager Fully office-based working Location: Colchester, Essex (free parking) Salary: Competitive – confirmed on first phone call Benefits: 25 days leave + 8 BH Paid day for your birthday Share scheme paid quarterly Hours: Monday to Friday 7.30am to 4.30pm – 40 hours per week No remote or hybrid working Reports to: Sales Director Desirable: German speaker Our client is seeking an ambitious Customer Service Manager looking for a role with a genuine path to the Board In this pivotal Customer Service Manager position, you will lead and mentor the customer service team while building modern departmental processes. You will oversee day-to-day operations, lead CRM/ticketing system implementations, and collaborate cross-functionally to support sales through upselling and cross-selling initiatives. Customer Service Manager requirements Essential: Proven leadership experience in a Customer Service Manager role. A track record of successfully rolling out new software, systems, and procedures. Advanced proficiency in customer support tools (e.g., Microsoft Dynamics / Business Central) and workflow automation. Experience handling exports and shipping quotes. Outstanding problem-solving skills with a calm, professional approach to escalations. Desirable: Background within manufacturing or packaging or similar. Experience supporting B2B customers, distributors, or public sector organizations. Knowledge of ISO standards or quality compliance. German language skills are a distinct advantage. Commercial Growth: Proactively manage the "In the Pot" (ITP) process and maximize cross selling/upselling opportunities

Customer Services Manager Salary: £45,000 – £50,000 DOE + Share of Company Bonus Monday to Friday | 8.30am – 5.00pm 33 days holiday including Bank Holidays Fully office-based We are working with an established and growing business within the manufacturing sector who are looking to appoint a Customer Services Manager to join their team in this newly created position. This is a fantastic opportunity for an experienced Customer Service professional who enjoys being hands-on, developing people and improving processes, and who is looking for the opportunity to genuinely make their mark within a business. The successful candidate will take ownership of the Customer Service function, ensuring customers receive an excellent level of service while also working closely with Sales, Production, Operations and Technical teams to improve processes, systems and the overall customer journey. About the Role As Customer Services Manager, you will lead and develop the Customer Service function, taking responsibility for the day-to-day operation of the team while also looking at the bigger picture and identifying opportunities to improve the way the department works. A key part of the role will be inventory and stock management, ensuring customer requirements can be met effectively and that stock levels, availability and order fulfilment are closely monitored. Experience managing inventory, stock levels or supply within a manufacturing or product-led environment would be highly advantageous. You will also have the opportunity to introduce new systems and processes, improve reporting and KPIs, and establish clear procedures and service standards across the department. Key responsibilities will include: Leading, coaching and developing the Customer Service team Taking ownership of the Customer Service function and setting clear service standards and KPIs Managing escalated customer queries, complaints and complex issues Overseeing customer orders from enquiry through to fulfilment Managing and monitoring inventory, stock levels and product availability Working closely with Production and Operations to ensure stock and customer requirements are aligned Monitoring lead times, dispatch schedules and delivery requirements Identifying potential stock issues and proactively communicating with customers Developing and improving Customer Service processes, procedures and SOPs Supporting the implementation and optimisation of CRM and customer service systems Using customer service data and KPIs to identify improvements Working closely with Sales to identify opportunities for upselling and cross-selling Building strong relationships with customers and acting as their voice within the business Working collaboratively with Sales, Production, Technical, Product and Operations teams Supporting bespoke customer requirements, tenders and proposals Providing customer feedback and insight to support product and process improvements Taking ownership of the ITP process Ensuring the team maintains accurate customer and order records About You We are looking for an experienced Customer Service professional who is confident managing a team but also enjoys getting involved in the detail and improving how things are done. You will ideally have: Previous experience in a Customer Service Manager, Customer Care Manager or similar leadership role Experience managing, coaching and developing a Customer Service team Strong experience of inventory, stock or order management, ideally within a manufacturing, distribution or product-led environment An understanding of how stock availability, purchasing, production and fulfilment can impact the customer experience Experience introducing or improving processes and procedures Strong problem-solving skills and the confidence to deal with escalated customer issues Experience using CRM, ERP or order management systems Strong IT skills, including Microsoft Office Experience working with customer service KPIs, reporting and performance data Excellent organisational skills with the ability to manage multiple priorities Experience working with exports and shipping quotes would be advantageous Excellent communication skills and the ability to work effectively across different departments Experience within manufacturing, packaging, textiles, security products or another technical/product-led environment would be beneficial. German language skills would also be advantageous, particularly if you have experience supporting European or German-speaking customers. Why Join? This is a new role within the business, giving the successful candidate the opportunity to build and shape the Customer Service function rather than simply stepping into an established structure. You will have real scope to introduce new processes, improve systems, develop the team and influence how the business looks after its customers. There is also a genuine opportunity for the role to develop further within the senior leadership structure, with the successful candidate ultimately expected to have Board-level involvement. The business also operates a company-wide shared bonus scheme, giving employees the opportunity to benefit from the company's overall success. Package £45,000 – £50,000 depending on experience Share of company bonus 37.5 hours per week Monday to Friday, 8.30am – 5.00pm Fully office-based 33 days holiday including Bank Holidays January 2027 start 3-month probationary period

We are recruiting for a PDI Technician, Pre-Delivery Inspection Technician, Vehicle Technician or Automotive Technician to join a busy main dealership in Colchester. Applicants must hold a Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent), have a Full UK Driving Licence and the right to work in the UK. Previous motor trade experience is preferred, with candidates from main dealerships and independent garages considered. Location: Colchester Salary: £31,000 Basic | OTE: Up to £36,880 (Uncapped) Hours: Monday to Friday, 8:30am – 5:00pm, plus 1 in 3 Saturday mornings (8:30am – 12:30pm, with time off in lieu) Job Type: Permanent, Full Time Why Apply? Up to £36,880 OTE with uncapped earning potential £3,000 productivity bonus Uncapped time saved bonus scheme Manufacturer training, including Hybrid and Electric Vehicles Annual leave increasing with service Enhanced maternity and adoption leave – 6 months full pay Enhanced paternity leave – 2 weeks full pay Company pension scheme 24/7 remote GP and wellbeing support Eyecare vouchers and optional dental schemes Retail discounts and technology purchase schemes Early access to earned wages PDI Technician Role Carry out Pre-Delivery Inspections on new and used vehicles Complete vehicle health checks and identify defects Carry out initial servicing, minor repairs and adjustments Prepare hybrid and electric vehicles for customer handover Ensure vehicles meet manufacturer quality and safety standards Accurately complete inspection reports and workshop documentation Report defects and additional repair requirements to the Aftersales Manager PDI Technician Requirements Level 3 NVQ Diploma in Light Vehicle Maintenance and Repair Competence (or equivalent qualification) Previous motor trade experience is preferred Experience within a main dealership or independent garage is welcomed Good understanding of vehicle servicing, inspections and maintenance Strong attention to detail and commitment to quality workmanship Full UK Driving Licence Right to work in the UK How to Apply If you're interested in this PDI Technician vacancy in Colchester, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence. Consultant: Kalum Green – Octane Recruitment Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this PDI Technician role isn't quite right, we also recruit for similar positions including Pre-Delivery Inspection Technician, Vehicle Technician, Automotive Technician, Car Technician, Motor Vehicle Technician, Service Technician, Diagnostic Technician, Preparation Technician and Used Car Technician roles across the UK

Job Title: Memberships Executive Location: Colchester Salary: £32,000 - £35,000 Purpose of Role Our client is looking for a highly organised, proactive and personable Memberships Executive to join their team in Colchester. This is an important member-facing role, supporting both existing and prospective members, helping to ensure they receive an excellent experience at every touchpoint. You will combine relationship management, customer service, administration and commercial awareness, helping members make the most of their membership while supporting the Client Relationship Manager to strengthen engagement, retention and membership growth. The Memberships Executive will be someone who enjoys speaking to businesses, building relationships and getting things done. You will be confident following up with people, understanding what matters to them, identifying opportunities and connecting them with the right service, event, opportunity or colleague. Main Duties & Responsibilities Member & Client Support Act as a first point of contact for existing and prospective members. Respond promptly and professionally to telephone, email and other member enquiries. Build positive, trusted relationships with members and prospective members. Proactively follow up with members to ensure they are receiving value from their membership. Gather member feedback and communicate insights to the wider team. Support member retention and engagement through regular communication and follow-up. Account & CRM Administration Maintain accurate and up-to-date membership records. Assist with account administration, documentation and membership-related processes. Prepare reports, correspondence, meeting information and other documentation as required. Support the team with membership renewals, onboarding and engagement activity. Relationship Development & Opportunities Identify opportunities to introduce members to relevant services, events, networking opportunities and membership benefits offered. Support the Client Relationship Manager with member engagement and account management activity. Help identify opportunities to strengthen existing relationships and increase member participation. Make appropriate introductions between members where there is a clear mutual benefit. Events & Networking Support the delivery of events, meetings and networking activities organised by our client, some of which may take place outside working hours. Follow up with attendees after events to encourage continued engagement. Teamwork & Continuous Improvement Work collaboratively with colleagues across their organisation to resolve member queries and deliver a joined-up service. Share member feedback, trends and opportunities with the wider team. Contribute ideas to improve the member experience and internal processes. About You Our client is looking for someone who is friendly, professional, commercially aware and genuinely enjoys working with people and businesses. Importantly, you will be willing to learn, develop your existing skills and take ownership of your work. You will be comfortable picking up the phone, having conversations with business owners and decision-makers, asking questions, following things up and ensuring nothing falls through the cracks. You will ideally bring Experience in client relationship management, account management, customer service, membership or business support. Strong relationship-building skills and the ability to develop positive, long-term relationships. Commercial awareness and an understanding of the importance of member retention, engagement and growth. Confidence using Microsoft Office and standard business software. Experience using CRM, membership management or database systems is desirable. Success in This Role Will Include Prompt and effective follow-up on member enquiries and opportunities. Identifying and progressing appropriate membership, engagement and commercial opportunities. Positive feedback from members and colleagues. Supporting the Client Relationship Manager in achieving membership retention and growth objectives. Essential Criteria Tech-savvy and confident with systems, with strong IT and administrative skills and the ability to learn new platforms quickly. Confident and comfortable attending networking events, meetings and business functions, with the ability to build relationships and represent our client professionally. Full UK driving licence and access to a vehicle. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Company Profile CBRE is the global leader in commercial real estate services and investment. Job Title: Workplace Experience Associate As a CBRE Workplace Experience Associate, you will be responsible for delivering a world-class customer service experience to employees and guests of a designated building. Role Summary: This job is part of the Workplace Experience function and is responsible for providing world-class customer service to clients and visitors of a designated building. First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner. Oversee support for the team as directed, including office supply management, meeting coordination, and equipment care. Review customised client materials to ensure they follow brand guidelines. Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building. Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups. Follow specific directions as given by the manager and work under minimal supervision. Gather and analyse data to identify and solve complex problems that arise with little or no precedent. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Evaluate and communicate unusual and/or complex content in a concise and logical way. Experience Required: A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, and related applications. Advanced organisational skills with an inquisitive mindset

Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a property portfolio. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn

Territory Sales Executive/ Account Manager Colchester, Essex £25,000 - £28,000 + Bonus Permanent | Full-Time Nolan Recruitment are recruiting on behalf of their client for a Territory Sales Executive/Account Manager based in Colchester. This is a telephone-based role responsible for managing and developing customer relationships across the South and South West of the UK. You will work with existing customers, re-engage lapsed accounts, generate new business opportunities and support customers as they approach the end of their current agreements. Key Duties Manage and develop relationships with existing customers. Contact lapsed customers to rebuild relationships and identify opportunities. Generate new business through proactive outbound calling. Support customers nearing the end of their current agreements and discuss future requirements. Build a strong understanding of customer needs and provide suitable solutions. Maintain accurate records using the CRM system. Achieve sales, retention and activity targets. Work closely with internal teams to deliver excellent customer service. The Ideal Candidate: Previous experience in Sales, Business Development, Account Management, Customer Retention or a similar role. Strong telephone communication and relationship-building skills. Confident and professional approach to customer engagement. Self-motivated, organised and target-driven. Experience using CRM systems would be advantageous. What’s on Offer? £25,000 - £28,000 Basic Salary Bonus Scheme Full Training Provided * Career Development Opportunities If you enjoy building customer relationships, identifying opportunities and delivering excellent service, we would love to hear from you. Please apply today

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As our Water Construction Manager you'll be working within Water Non- Infrastructure and infrastructure teams to manage the Health, Safety, Environmental and Sustainability with responsibility for CDM for managing compliance for all delivered construction work on our Anglian Water Contract. Whilst being primarily focussed on managing construction delivery, you'll always adopt a wider pan Alliance view, modelling appropriate Alliancing behaviours and leadership skills within integrated teams. By managing your local construction delivery team to ensure all construction activities are provided in compliance with the scheme deliverables, you'll drive a culture of zero accidents and zero defects to meet our Delivery Milestones to provide the best service to our customers. Key responsibilities: Lead and manage site construction teams within designated portfolios to deliver projects within approved budget and to an agreed time frame; facilitate project construction kick off meeting and lead health checks Responsible for the performance of tier 2 suppliers in relation to Safety, Time and Quality including approving RAMS ensuring they are appropriate and adequate Take the lead with Constructability Reviews, Project Rehearsal and Fit for enabling sign-off which drives outperformance and innovation where possible Drive a focus on zero waste and reducing embodied carbon within construction activities Ensure that the site teams are raising the relevant contractual and commercial notices to the rest of the Project Team in a timely manner Work with the Lead Construction Manager to establish long term and short term resource needs (labour, plant and materials) Ensure full H&S compliance is achieved where the team feel safe everyday, and have the confidence and autonomy to raise safety concerns Look to implement a blend of standard products and innovation techniques which will maintain our position as industry-leaders You'll demonstrate excellent communication skills and will be performance driven, with proven experience of managing multiple stakeholder groups both internal and external to the organisation. Within the Anglian Water contract, we collaborate with a number of alliance partners to provide the best water and water recycling services across the region by maintaining our existing assets and undertaking new projects to safeguard future water supplies. Playing a key part in our drive to bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop as a partner within the Integrated Operational Solutions (IOS)?Framework. We work together with Anglian Water to concentrate on solutions across the clean water asset base, typically totalling £20-25m per year. With hundreds of projects across the region and the need to deliver customer satisfaction within the water industry at the highest it has ever been, how we manage and execute projects has never been under as much scrutiny as now. What you'll bring Have you got proven experience inmanaging operational resources in a fast-paced Non-Infrastructure and infrastructure environment? Do you hold a HNC/Degree in or Construction Management? Have you got experience in dealing with large structures in the Water industry? This is essential. Do you have a valid UK driving licence? Do you hold SMSTS and a NEBOSH Construction Certificate? This is required due to the nature of the role. Have you got a CSCS card (Black) Are you someone who is able to inspire and lead a team,?you'll encourage and support groups and individuals to achieve critical tasks and outcomes with the ability to adopt a can-do attitude and willingness to be hands on if required to achieve the deliverables. You'll be able to operate at all levels to suit need and the situation with the ability to manage conflicting demands. What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - family cover 25 days annual leave plus bank holidays About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1 IND TPBN1_UKTJ

Customer Service Manager Colchester, Essex £40,000 - £50,000 Monday to Friday 8.30am to 5.00pm Start Date - January 2027 Customer Services Manager The Role We are seeking an experienced and proactive Customer Services Manager to lead, develop and enhance the customer service function within a fast-paced, customer-focused business. This is a key leadership opportunity for someone passionate about delivering exceptional customer experiences, developing high-performing teams and driving continuous improvement. You will take ownership of day-to-day customer service operations while implementing effective processes, improving systems and ensuring consistently high standards across all customer interactions. Working closely with Sales, Operations, Technical and other internal teams, you will act as the voice of the customer, ensuring feedback is translated into meaningful improvements across the business. You will also play an important role in supporting commercial growth by identifying opportunities to maximise sales through upselling and cross-selling. The successful candidate will combine strong people management skills with a hands-on, solutions-focused approach, taking ownership of service performance, complex customer issues and operational efficiency. Key Responsibilities: - Customer service leadership - Systems, processes and continuous improvement - Customer Support and Issue Resolution - Order Management and Fulfilment - Commercial Support and Cross-Functional Collaboration Skills and Experience: Essential: - Proven experience in a customer service or customer care management role, with responsibility for leading a team and improving service delivery. - Demonstrable experience implementing new processes, procedures and operational improvements. - Strong leadership skills, with the ability to coach, motivate and develop a team in a fast-paced environment. - Excellent communication skills, with the ability to explain technical information clearly and professionally. - Strong problem-solving skills and the ability to manage escalated issues calmly and effectively. - Excellent organisational skills, with the ability to prioritise workloads and manage competing demands. - Experience using CRM systems, order processing platforms and Microsoft Office. - Strong knowledge of customer support tools, such as Microsoft Dynamics or Business Central, alongside workflow automation. - Experience analysing customer service data, KPIs and feedback to identify improvements and support system development. - Excellent written communication skills, including the ability to produce clear SOPs and communicate process changes to stakeholders. - Experience handling export enquiries and preparing shipping quotations. Desirable: - Experience within manufacturing, packaging or another technical product environment. - Familiarity with security products, quality processes, ISO standards or compliance requirements. - Experience supporting B2B customers, distributors, retailers or public sector organisations. - German language skills. - Personal Attributes - Customer-focused, approachable and committed to delivering outstanding service. - A confident leader who inspires, supports and develops others. - Proactive, adaptable and comfortable leading change. - Highly organised, detail-oriented and accountable. - Commercially aware, with an ability to recognise opportunities to support business growth. - Collaborative, solutions-focused and confident in building relationships across departments. Measuring Success: Success in this role will be measured through improvements in customer satisfaction, resolution times, order accuracy, team performance against KPIs, operational efficiency and the successful delivery of process and systems improvements. The role will also contribute to identifying commercial opportunities and strengthening long-term customer relationships. At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you. Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity. Electrical Maintenance Engineer – Mobile Salary: £19.50 per hour (£38,000 per annum) Location: Colchester / Chelmsford – Mobile Hours: 37.5 hours per week Job Type: Permanent Benefits: Company vehicle, paid travel time, standby allowance and enhanced overtime rates About the Company Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK. Due to continued growth, they are looking for an experienced Electrical Maintenance Engineer to join their mobile engineering team. This is an excellent opportunity for an electrically qualified engineer looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites. You will be responsible for planned and reactive electrical maintenance, fault finding, repairs, installations and compliance works, while providing a professional service to customers. What's on Offer? Company work vehicle provided 37.5-hour standard working week Paid travel time after the first and last 30 minutes of each working day £150 standby payment for participating in the call-out rota Day-to-day (D2D) travel time paid when on call-out Overtime paid at 1.5x for hours worked above 37.5 hours per week Permanent position with an established and growing FM business Varied work across multiple sites and sectors Opportunity to develop your experience across a broad range of electrical systems Pension 3% company /4% employee 23 days holiday plus stats Bupa Healthcare after probation Group Life insurance The Role As an Electrical Maintenance Engineer, you will be responsible for delivering high-quality planned, preventative and reactive electrical maintenance across a variety of customer sites. Your responsibilities will include: Carrying out planned and reactive electrical maintenance Completing PPM, reactive repairs and installation works Fault finding and repairs across a range of electrical equipment and systems Electrical testing and inspection in line with relevant legislation and specifications Working on systems including: Lighting systems Electrical distribution boards and associated circuits Fire and intruder alarm systems Pumps, motors and control systems Building Management Systems (BMS) PAT testing HVAC systems EV systems Responding promptly to reactive call-outs from the Helpdesk Participating in an on-call rota Providing quotes for installation and repair works, including materials and labour requirements Identifying non-repairable issues and providing recommendations to the Contract Manager Updating and maintaining accurate records on the CAFM system Working in accordance with SLAs, health & safety procedures and site regulations Travelling to various customer locations as required * Maintaining a professional, customer-focused approach at all times We are looking for an experienced electrical engineer who is confident working independently and enjoys the variety that a mobile FM role can offer. You will ideally have: NVQ Level 3 Electrical qualification AM2 City & Guilds 2391 – Inspection & Testing Previous experience in electrical maintenance and installation Strong fault-finding and diagnostic skills Experience maintaining and repairing a range of electrical systems and equipment The ability to work independently and use your own initiative Good organisational skills with the ability to prioritise workload and meet deadlines Good written and verbal communication skills Good IT/PC skills A full UK driving licence A strong customer-service focus Interested? If you're an experienced Electrical Maintenance Engineer looking for a secure permanent position, company vehicle, paid travel time and enhanced overtime and standby rates, we'd be keen to hear from you. Apply today to find out more

Customer Technical Manager Working with an industry leading supplier of fresh produce, our client is a dynamic and customer focused business that pride themselves on delivering superb quality and outstanding service to all their customers. Due to continued on-going developments, there is now a vacancy for a major retail-facing Customer Technical Manager. The successful candidate will be part of the Technical team located in Essex. The Job To proactively manage day to day communications and on-going relationship with major retail Technical and Commercial departments. To provide Technical service and expertise to suppliers and growers assisting them to meet our clients global sourcing principals. To support the Commercial Manager and Head of Technical in setting and maintaining standards of safety, quality and trust to protect and enhance their own and customers brand integrity. The Person A self starter with excellent horticultural knowledge. Enjoy working to high standards and getting things right. Passionate about challenge and debate in achieving excellence. Passionate about learning and identifying new opportunities. Happy to take responsibility for issues that have implications on brand values. Requirement to take key decisions in isolation. Balancing a hands on role, extensive periods away from office, managing/developing a customer and interacting with other colleagues. Handling a number of conflicting demands from different sources at the same time. If you have the knowledge, determination and the necessary experience of dealing with the likes of M&S or Tesco and have an appetite to be part of a progressive business, call us today for more information on (phone number removed) quoting Ref: 6127IR

Join Colchester Institute - Where Your Career Makes a Difference All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. We are seeking a Curriculum Manager - Engineering and Professional Construction Apprenticeships to join our team. In this role you will lead the development and delivery of a high-quality, efficient and responsive apprenticeship offer, predominantly across Engineering, Welding and Fabrication, Manufacturing and Professional Construction. You will manage staff and resources to support excellence in teaching, learning and assessment, while ensuring key College targets are achieved. Working as part of the area and wider College management team, you will collaborate with colleagues to improve the effectiveness and sustainability of the provision. You will play a key role in developing new and growing existing apprenticeship provision across a range of levels and funding streams, ensuring the College responds effectively to the needs of learners and employers. With apprenticeship demand expected to grow significantly in these areas, you will help shape the curriculum to meet current and emerging employer skills and labour needs, building strong industry relationships and supporting the College's contribution to economic growth across North Essex and beyond. Job title: Curriculum Manager - Engineering and Professional Construction Apprenticeships £46,368.40 - £47,753.68 + £5,000 Skills Supplement Full Time, Permanent Colchester Campus About the role: To provide competent and inspirational leadership and management, to include: Communication and the promotion of staff, welfare and wellbeing, resourcing - inspire and motivate staff and undertake recruitment, induction, lesson observations, performance reviews, setting targets and taking other developmental activity as required, employee relations matters - to deal with issues of staff discipline, capability, absence, grievance, and any other employee relations activity as may be required, financial control - effective budget management in line with College procedures to ensure that the area reaches agreed financial contribution levels may be required - taking relevant and appropriate advice and seeking developmental support as necessary to carry out these activities. To take responsibility for quality and performance within programmes of study including the management of student recruitment and improving retention achievement and positive destination rates. To be part of a cross-college management group for apprenticeships and contribute to the development and improvement of apprenticeship provision. To lead on the development and implementation of new programmes and initiatives in line with employer demand and regional and sector need including the validation of new courses and qualifications as appropriate. To, at all times, promote a culture of high expectations for students in all aspects of their training and work readiness, and through effective leadership and management ensure the highest of standards in teaching, learning, assessment, and learner support are met. To provide monitoring data on learner performance to senior managers and to work with colleagues to regularly review data and agree timely actions. To observe assessments and or teaching processes and provide feedback and support for staff in order continuously improve levels of quality and performance within the areas. Essential Experience: Significant knowledge and experience of current practices, innovations, and funding methodologies in apprenticeship programmes. Evidence of the effective planning of curriculum to meet and maximise apprenticeship funding opportunities to best service learners and employer's needs. Experience of managing quality systems. Extensive experience of working and communicating with businesses and employers to a high standard of customer care. Essential Qualifications: Education to Level 5 or above and/or a professional qualification in Engineering or professional construction, or equivalent. Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent Relevant Teacher training / completing within 3 years of employment or 3 years of the first available course. Assessor/Verifier Awards OR completion within 1 year of employment or 1 year of the first available course. Why join us? At Colchester Institute, we value our staff and invest in their growth. xrnqpay Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you. We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.

About The Role What you'll be doing: Working with the Store Manager, you'll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be leading by example, co-managing a small team of between 4 - 6 members of staff You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You'll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You'll possess a high degree of self motivation and a can-do attitude You'll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk TPBN1_UKTJ

Job Title: Software Engineering Manager Location: Colchester Salary: £80,000 to £90,000 Employment Type: Permanent Working Arrangements: Hybrid Working (typically 3 days on site, 2 from home) We're partnering with a long‑established technology business delivering high‑tech embedded solutions across defence, aerospace, telecoms and other mission‑critical sectors. With continued growth and investment in engineering, they're now looking for a Software Engineering Manager to lead, develop and scale their software capability. This is a strategic, hands‑on leadership role where you'll shape the future of software engineering, build a high‑performing team, influence engineering direction, and drive delivery across new product development, sustainment and customer programmes. • Lead, develop and grow a high‑performing software engineering team., • Foster a culture of collaboration, accountability, innovation and continuous improvement., • Drive delivery of software solutions across new product development, product sustainment and customer‑driven enhancements., • Provide technical leadership, guiding architectural decisions and supporting complex system‑level challenges., • Oversee planning, prioritisation and resource allocation, managing risks, dependencies and delivery expectations., • Support customers and internal teams through technical problem‑solving, bid input, product strategy and transition into deployment/support., • Experience leading software engineering teams delivering complex embedded, systems or platform‑level software., • Strong knowledge of embedded software: Linux, bootloaders, firmware, device drivers, OS integration., • Solid understanding of PC architecture, embedded computing systems and hardware/software interaction., • Experience across the full product lifecycle - concept, architecture, bring‑up, verification, release and in‑service support., • Excellent communication and stakeholder management skills., • Ability to operate effectively in fast‑paced, innovation‑led environments. This role requires the successful candidate to pass BPSS screening and meet the eligibility criteria for Security Check (SC) clearance. For more information, please contact Cathy Swain. T: E: #J-18808-Ljbffr

Kinaxia Logistics are looking for an experienced Transport & Logistics Compliance Manager to manage the development, implementation and growth of group compliance and H&S activities across the Southern Region. It will be your role to work in conjunction with the Kinaixa Group Compliance National team to manage and assist the Southern operating companies in accordance with the business plan agreed by Kinaxia Logistics. You will be responsible for supporting assigned Companies and associated Senior Management teams for up to 1000 employees, with no direct reports, reporting directly to the Regional Compliance Manager South. • Work closely with the Group Compliance Team to ensure a standardised platform of compliance and HSE activities are delivered across the Group;, • Manage the audit calendar for the Southern Region, to ensure internal audits are completed and all operations remain fully compliant in readiness for annual external audits;, • Issue weekly update reports to the Southern Regional Manager and Director Compliance, Training & Recruitment to enable the business plan to be continually updated and identify any immediate risks and elevate through the correct process;, • Work closely with each operating company’s Managing Director and on-site teams to ensure full compliance in all business areas including fleet, warehousing, workshop and employees;, • Manage the implementation and delivery of BRC, FORS and other external compliance standards;, • Conduct and write risk assessments to cover all operational functions to ensure the business remains compliant and additional training needs or resources are identified;, • Design and deliver training sessions as and when required to meet all legal compliance requirements across fleet, people and facilities;, • Travel to each location weekly to build and maintain working relationships, in addition to any ad hoc visits dependent on business requirements., • International CPC essential, • Project management and organisational skills, • Ability to create a strong team spirit across all Southern Companies, building excellent working relationships with senior management., • Continued up to date knowledge of Transport legislation and compliance requirements, • Experience with telematics systems and analysing associated data., • Internal and external audit experience, • Extensive operational experience of logistics services within a compliance / HSE role, • Maintaining and conducting internal audits and preparing Company’s for external audits, • Designing and delivering appropriate training sessions, • Driver CPC management and training Salary: Very competitive salary, car and large company benefits offered to the successful candidate Location: This can be based from our Bristol, Norwich, Colchester or Southampton depot but travel will be frequently required. 28 days holiday including Bank holiday. We offer all of our employee’s fantastic company benefits, including: • Pension, • Loyalty Awards(Recognises employees with 5, 10, 20, 30 and 40 years’ service)., • Employee BenefitsPlatform(Includes a Cycle to work scheme and access to a range of offers and discounts)., • Life Assurance, • Employee and customer referral schemes We are an equal opportunities employer whom encourage and welcome applications from all backgrounds. #J-18808-Ljbffr

Cameron Clarke Associates in the United Kingdom is seeking an Operations/Technical Manager to plan, direct and coordinate field service activities nationwide. The role requires strong electrical compliance knowledge and leadership of a flexible, customer-focused team. You will ensure health and safety, drive quality and process compliance, and meet financial targets for revenue, margin and costs. The position involves recruitment, regular engineer engagement and providing technical guidance to #J-18808-Ljbffr

Artifex Interior Systems is pleased to confirm the below opportunity within our business: The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across the IT estate. • Develop and maintain Infrastructure and Operations strategies and technology roadmaps aligned to business objectives, growth plans and investment priorities., • Lead the management and continuous improvement of enterprise infrastructure services, ensuring the availability, performance, resilience and security of network, compute, storage, backup and cloud platforms., • Own the lifecycle management of infrastructure assets, including planning, maintenance, refresh and retirement activities., • Lead workplace technology and end-user computing services including Microsoft 365, collaboration platforms, endpoint management and productivity technologies., • Drive a customer-focused service culture across all IT operational teams and suppliers., • Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity Management and Continual Service Improvement., • Establish service reporting and operational dashboards to drive transparency, service ownership and accountability, working collaboratively with IT Business Operations., • Manage infrastructure and managed service providers, ensuring performance, contractual compliance and value delivery, working collaboratively with IT Business Operations and business functions/stakeholders., • Collaborate with Cyber Security, IT Business Operations, Enterprise Architecture and Business Applications teams to ensure operational alignment, resilience and compliance., • Support mergers, acquisitions, divestitures and transformation initiatives where infrastructure services are impacted., • Drive automation, standardisation and simplification of operational processes where appropriate., • Establish and maintain operational standards, controls and governance processes to ensure compliance with regulatory, legal, cyber security and business requirements., • Own infrastructure operational budgets and support annual planning, forecasting and cost optimisation activities., • Lead, develop and mentor operational team members and service providers., • Infrastructure Availability - achievement of agreed service availability targets., • Service Desk Performance - SLA attainment and customer satisfaction scores., • Incident Performance - reduction in major incidents and improved resolution times., • Change Success Rate - percentage of successful infrastructure and application changes., • Cyber Security Compliance - adherence to security standards and remediation targets., • Operational Resilience - successful completion of backup, recovery and continuity tests., • User Experience - employee satisfaction with workplace technology and support services., • Cost Optimisation - achievement of infrastructure cost and efficiency targets., • Service Improvement Delivery - successful implementation of approved improvement initiatives., • Supplier Performance - achievement of supplier SLA and contractual commitments., • Proven experience leading enterprise IT Infrastructure and Operations functions., • Experience managing geographically distributed infrastructure environments across multiple sites., • Strong knowledge of enterprise infrastructure, cloud, networking, Microsoft 365 and modern workplace technologies., • Demonstrable experience leading IT Service Desk and operational support functions, supported by strong ITIL knowledge and service performance management experience., • Strong supplier, contract and third-party service management experience., • Experience in operational resilience, disaster recovery, business continuity and cyber security governance., • Proven ability to balance operational stability with transformation and continuous improvement., • Strong stakeholder management and communication skills., • Experience managing budgets, infrastructure investments and operational expenditure., • Demonstrated ability to lead teams through organisational and technology change., • Familiarity with manufacturing environments and operational technology interfaces would be advantageous. Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions / vacancy notices will be subject to continual development. Friday, 7th August 2026. Please note if you apply after this date that you may still be progressed, but depending on the volume of applications we are unable to guarantee the ability to accommodate. Artifex Interior Systems Limited is an equal opportunities employer committed to eliminating discrimination and fostering an inclusive culture for all. Our aim is that our employees will be truly representative of all sections of society, that they feel respected and able to perform at their best. We are committed to creating an environment in which individual differences and the contributions of all our colleagues is recognised. We are always keen to support the development and progression of our existing employees. To help ensure a smooth process end-to-end, please make your line manager aware of any roles you apply for internally. In any case, line management will be informed by HR/Recruitment as part of the recruitment process, so early discussion is encouraged wherever possible. #J-18808-Ljbffr

The UK Procurement Manager is responsible for delivering the organisation’s procurement strategy, ensuring a resilient, cost-effective, and high-performing supply base aligned with business objectives across both UK sites. We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes a flexi holiday scheme, company sick pay, salary sacrifice pension, employee discount scheme, life assurance and a company bonus scheme together with a great positive culture! Pulsar Measurement is part of the TASi Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters. The newly restructured TASi Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASi Measurement’s high repeat customer rate is due to an ability to remain close to our customers reinforced by providing local service and complete engineered solutions and problem solving. Join us on this exciting journey as we continue to expand our business. The UK Procurement Manager is responsible for delivering the organisation’s procurement strategy, ensuring a resilient, cost-effective, and high-performing supply base aligned with business objectives across both UK sites. Operating at a strategic level, the role leads procurement transformation rather than day-to-day transactional activity, focusing on building long-term supplier partnerships, driving sustainable value creation, and enabling the wider national and international supply chain to deliver operational and commercial excellence. The role also leads, develops, and mentors the Purchasing team, creating a high-performing, commercially focused function. The role fosters a culture of continuous improvement, accountability, and strategic thinking, ensuring the team is equipped with the tools, skills, and processes required to deliver best-in-class procurement. Operational Leadership • Deliver the UK procurement strategy in alignment with business objectives, focusing on cost, quality, delivery, and risk., • Translate strategic procurement objectives into effective operational execution across the Purchasing function., • Manage and optimise supplier performance through structured KPI tracking (cost, OTIF, quality, responsiveness)., • Support the Operations Director with insight, reporting, and recommendations on supply chain performance and risk., • Lead sourcing, negotiation, and contract management activities to deliver cost improvements and secure supply continuity., • Act as the first point of escalation for key supplier issues, driving timely resolution and mitigation., • Develop and maintain effective working relationships with key suppliers to support service, quality, and cost objectives., • Group and manage suppliers into categories based on importance, risk, and impact on the business., • Monitor supplier performance and drive improvement plans where required., • Support supplier development initiatives to improve capability, quality, and delivery reliability., • Ensure dual sourcing and risk mitigation plans are in place where appropriate., • Apply Lean principles within procurement and supply chain processes to eliminate waste and improve efficiency., • Lead continuous improvement activity across purchasing processes, including lead time reduction, MOQ optimisation, and stock turns improvement., • Use data and KPIs to identify trends, inefficiencies, and opportunities for improvement., • Support cross-functional CI initiatives that impact supply chain performance. People Leadership & Capability Development • Lead, coach, and develop the Purchasing team on a day-to-day basis., • Ensure clear roles, responsibilities, and performance expectations are in place., • Build capability in negotiation, supplier management, and ERP utilisation., • Drive a culture of accountability, continuous improvement, and professionalism within the team. Health, Safety & Environmental Compliance • Ensure safe sourcing, handling, and storage of materials, including ESD-sensitive components., • Maintain compliance with relevant HSE and environmental regulations., • Support audits and ensure procurement processes align with regulatory and internal standards. Planning & Cross-functional Collaboration • Work closely with Planning, Engineering, Operations, and Customer Services to align procurement activity with demand and production schedules., • Balance material availability with inventory targets to support working capital objectives., • Provide input into planning processes based on supplier constraints and lead times., • Support resolution of supply issues impacting production or customer delivery. Experience & Skills • Strong operational leader with the ability to engage and motivate teams., • Confident communicator across all operational areas, able to engage and negotiate with the Supply Chain., • Initiative-taking, resilient, and improvement-focused., • Comfortable working in a fast-changing, high-mix Procurement environment., • Leverage AI and digital tools to improve efficiency, accuracy, and decision-making across procurement activities. Personal Attributes • Highly organised, methodical, and detail-oriented. Professional Competence, Education & Training • Member of a professional Procurement body (or motived to apply for membership). Travel requirements are limited but may be required to fulfil business demands.Travel will not usually be required outside of the UK. TASi Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us. As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success. #J-18808-Ljbffr

Operations / Technical Manager Salary: £60,000 - £65,000 per annum Benefits: Van, , State Pension provided Location: Great Dunmow CM6 1XN Our client is a Millennium-born company offering expert insight to the building services industry on a national scale, with impressive experience and a unique approach to challenges. The company pride themselves on the delivery of quality work and their commitment to developing strong and positive relationships with clients, customers and valued members of their team and are looking for someone like you to be part of their success. Due to continued success, they are looking to recruit an Operations/Technical Manager whose main aim is to plan, organise, direct, co-ordinate and control Field Service activity within the UK. As the Operations/Technical Manager, you will be expected to develop and lead an effective, well-motivated and flexible team that understands the Company's aims and strives to achieve them and to maintain an ethos of Think Customer and Customer Service, that meets the Company Objectives and complies with our mission statement. Duties Include: • Ensure health and safety is considered first, and best practice is followed, in every situation, • Be a champion of the environment, quality and process compliance, • Meet customer targets and expectations by the most cost-effective use of resources, • To develop new and existing relationships based on trust, integrity and delivery, • Meet financial targets for revenue P&L, margin, recoveries, invoicing, costs, and stock control, • To provide accurate monthly forecasts and contribute to annual budget setting, • Review workload up to 3 months ahead to plan resources and recruit if required, • Be involved in all recruitment stages for engineers and office staff, • Engage with Engineers every week, • Ensure that all test equipment is maintained and calibrated, • Ensure that the company fleet is maintained and that regular van checks are completed, • Conduct random spot checks on engineers via trackers and other software available to you, • Conduct regular meetings with team members, • Ensure the provision of management information is available within the agreed timescales., • Support in all key client contracts, • Support both colleagues and clients in technical enquiries relating to the electrical industry, • Support in producing Electrical Remedial/Install quotations, • Liaise with clients and attend site meetings to provide technical advice, • Deliver annual appraisals for all team members, • Support in HR matters that arise within the team The Ideal Candidate: • Previous experience in a similar role, • Electrical background 2391 Preferred, • At least 5 years' experience in the electrical compliance sector, • Knowledge of relevant regulatory and safety requirements, • Degree in a related subject or relevant experience, • Knowledge of uncertainty budgets, • People management experience, • Knowledge of internal auditing procedures and techniques, • IT literate, • Results focussed, demonstrated through a track record of performance improvement, • Exceptional communication skills, • Embrace responsibility and accountability, • Excellent organisational and problem-solving skills, • High personal standards with a ‘can do’ way of working Keywords: Operations Director, Operations Manager, Operations Director, Bodyshop Manager, Production Controller, Field Service, Controller, Operations Manager, Technical Manager, Production Manager. #J-18808-Ljbffr

Support the Customer Service Manager in delivering positive departmental improvements. Stage 2: 60-minute in person interview with the Manager of Customer Service Midnights Team.

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits in fundraising · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying TPBN1_UKTJ

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As a Framework Delivery Manager (Water) you'll oversee M Groups Integrated Operational Solutions Alliance with Anglian Water covering the southern region of Anglian Water. You'll be responsible for the successful delivery of Design and Build projects ranging in value and complexity up to £5m, ensuring these are delivered on time and to budget. Reporting to the Contracts Director, you'll have overall control and accountability for the delivery of all work within the IOS Water programme including mains replacement, storage point refurbishment, stand-alone schemes (capital maintenance & enhancement). In addition, we'll need you to be actively involved in securing new work and identifying any growth opportunities within your region. You'll use leadership skills to manage and mentor your Project Managers and Site teams to build high performing teams to deliver their projects and to develop them as individuals. We'll need you to be able to communicate at all levels within the organisation to build relationships with our Clients and Supply Chain which support M Group Values and behaviours. You'll also be responsible for the identification and management of all project risks including Health, Safety, Wellbeing, Environment, Quality, Commercial and Programme to achieve Client and Company performance targets. Your responsibilities as the Framework Delivery Manager (Water) will include: Have a hands-on approach from tender, design development, construction and handover of projects at completion. Proactively manage staffing levels to deliver the volumes work Ensure that all engineering construction work under your control complies with all relevant construction statutory instruments in accordance with Anglian Water standards Support a strategy that translates into a strong and innovative delivery of high-quality project works in a highly governed and challenging industry. Ensure that projects are set up and managed effectively complying with Client, M Group and Statutory standards. Ensure that a detailed project plan is in place for each project to track progress with regular updates to the Contracts Director. Provide annual turnover and contribution budget profiles Act as bid lead for tenders, providing fully developed project proposals to deliver on the Project Briefs and prepare governance packs and take projects through internal governance and present to senior management and board members. Responsible for ensuring that all projects are delivered on-time, within scope and within budget whilst maintaining highest level of customer and client service at all time. Full commercial and programme responsibility for Framework Assess and assure all Design and Pre-construction proposals for technical compliance prior to submission for approval. Ensure that commercial and programme submissions are to the right quality and are submitted on time to obtain the maximum return Ensure that profitability is inline with budgets and that cash flow is maximised To carry out all duties in accordance with M Group and Client requirements for Health, Safety and Welfare with due regard to Health & Safety Legislation and policy. Undertake leadership safety engagement tours and SHE audits to ensure we are embedding zero compromise safety culture and demonstrating Anglian Waters 'Safer Every Day' principles Engage and oversee the management of all Supply Chain requirements necessary to meet the delivery of the projects. Understand and manage key Stakeholders in the region through proactive engagement with Customer team. Engage with the Client to ensure we are meeting their expectations and delivering on their customer promises to improve our customer advocacy What you'll bring Do you have experience as a Framework Manager of delivering multi-million pound utility projects for Utility Companies or similar including on a Design and Build basis? Have you got proven experience and good contractual understanding of working to NEC4 Options A, C and E and IChemE Burgundy Book? Are you able to develop programmes to NEC standards and familiar with Primavera P6? Do you have experience of working on similar technical Water programmes in a Design & Build capacity? Have you gained a HND or Degree level equivalent in an Engineering or Project Management Occupation? This is preferred. Do you hold a SMSTS, CSCS Certification? These are essential Have you got a valid UK driving licence? Are you a member of Chartered Institute or equivalent? This is desirable Do you have great Leadership skills and experience of managing teams? Are you someone who is great at Negotiation along with having excellent Presentation skills? What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - family cover 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1 TPBN1_UKTJ

Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service * Delivering exemp

WH Bence have an exciting opportunity for an Electrical Service Engineer to join their team. Location: Yate, Bristol, BS37 5NG (Nationwide) Salary: £40,500 to £42,640 per annum is basic hourly rate dependent on qualifications and experience. With increased OTE with overtime and additional payments. Job Type: Full – time, Permanent Yard Working Hours: 08:00 to 16:30 (with early/late finishes and weekend work) About Us: WH Bence has been in business for over 40 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Electrical Service Engineer – This Role: We are seeking an Electrical Service Engineer to join our expanding field service team. This is a varied and interesting role that would suit someone with an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced Electrical Service Engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a stand by call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home occasionally. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a client's site with telephone support from the Bence Service Manager. Electrical Service Engineer – Key Responsibilities: - Carry out electrical diagnosis and repairs onsite - Perform breakdown assistance - Complete service reports and maintain accurate records - Provide exceptional customer service on-site Electrical Service Engineer – You: - Must hold a full Category B driving licence to apply for this role - Ideally hold 18th Edition although training can be provided - Ideally hold Test & Inspect qualification although training can be provided - Experience in auto vehicle electrics and hydraulics will be advantageous though not essential Electrical Service Engineer – Benefits: - Competitive salary - Call out payment - Paid overtime available - Pension contributions - Company van - Company mobile phone - Training programmes available Click ‘Apply' now to submit your application for this exciting Electrical Service Engineer opportunity! JBRP1_UKTJ

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a salary starting from £30,000 (depending on experience), life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment JBRP1_UKTJ

Hours: Monday- Friday 5:30am- 15:00pm and every other Saturday 5:30am- 10:00am Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven individual to join our Operations team based in Bristol as a HGV Driver (Class 2) This is more than just a job it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting to the Depot Operations Manager, you will play a vital role in supporting our mission by safely and efficiently delivering effective waste collection and disposal services across multiple locations, ensuring full compliance with health and safety requirements while protecting the wellbeing of your crew, yourself, and the public. What will you do Carry out daily vehicle checks, complete defect/damage reports, and follow the correct escalation process. Comply with tachograph legislation, Working Time Directive, and all company SOPs, risk assessments, and H&S requirements (including PPE). Report incidents, near misses, contaminated bins, and non-conforming waste promptly, ensuring all paperwork is accurately completed with job tickets. Maintain vehicles to a high standard, including cleanliness and weekly wheel nut torque checks. Provide excellent service to colleagues and customers, demonstrating reliability, and strong timekeeping. Be flexible towards working hours and be available for occasional overtime to meet business and depot needs Ensure full compliance with all Company policies and procedures including health and safety and employment. Any other duties, such as ad hoc projects, as requested by the job holder's Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder. Why you will like working here: A supportive, inclusive, and fun team culture Designed to empower you to work where and how you thrive, balancing productivity with lifestyle Opportunities for career growth and development Competitive salary and great benefits A company that values your voice and ideas About You Valid LGV Class 2 (category C) licence plus Driver Qualification Card (DQC) and digital tachograph driver card Airside Pass (desirable for airport roles) and ADR certification (desirable for clinical roles) Experience of driving and operation of Rolonof, skips, FEL and Waste wheeler vehicles would be preferred, Practical skills including map reading, following directions, and demonstrating behaviours aligned to our workplace values A proactive, “can-do” attitude with flexibility to take on new tasks and additional hours when required. Strong communication and interpersonal skills, with a professional and customer-focused approach. Ability to work well in a team while also using your own initiative. * Basic understanding of Health & Safety requirements, with a commitment to attending all necessary training. About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names. JBRP1_UKTJ

About the job. National Highways currently have an exciting opportunity for a Programme Delivery Manager to join our team based in our Bristol office. Within this role, you will lead the delivery of a portfolio of projects within the Region's in-year capital programme, in line with specified outcomes, customer experience, quality, budgets, timescales, and operational key performance indicators. You will also be providing direction and line management for a team of Project Managers, ensuring timely setting of objectives, performance management reviews and development of appropriate succession and development plans. • Lead the delivery of a portfolio of projects within the Region's in-year capital programme, from detailed design to introduction into service., • Ensure that all projects in scope are delivered within agreed parameters for quality, cost and time, ensuring they meet intended outcomes, customer service levels, quality and health and safety standards., • Lead in the management and reporting against the capital expenditure budgets for all projects in scope, ensuring effective financial practices are in place and adhered to by all project resources., • Proactively contribute to the identification and delivery of efficiencies, implementing relevant changes in own area of responsibility., • Deliver effective leadership and oversight of supplier performance so that technical, customer service and performance standards are met, and that any early warnings, risks and issues are managed with minimum or no negative impact on delivery. About you. • Recognised qualification in relevant engineering discipline or extensive experience in delivery of civil engineering projects and programmes, • Up to date knowledge and understanding of CDM and health and safety regulations, • Knowledge of Highways Construction & Maintenance practices, • Previous experience of supplier and contract management, • Extensive experience of managing the delivery of high value capital investment programmes and project portfolios About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

PROPERTY MANAGER • PMS Managing Estates • £Competitive • Colchester based office ROLE OVERVIEW We're looking for a confident Property Manager to take ownership of a diverse residential portfolio and deliver a consistently high standard of management. This is a role for someone who can operate independently, make sound decisions, and build strong relationships with clients, residents and contractors—without needing close supervision. You'll be responsible for the full lifecycle management of your developments, ensuring they are well-maintained and compliant. ROLE EXPECTATIONS This is a varied and fast-paced position where no two days are the same. You'll balance customer service, compliance, contractor management and financial oversight, while maintaining a proactive approach to portfolio performance. You'll be expected to identify issues early, take ownership of solutions, and continuously improve standards across your developments. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: • Your developments are compliant, well-maintained and running smoothly, • Clients and residents trust you as their main point of contact, • Budgets and service charges are well managed and transparent, • Contractor performance is high quality and cost-effective, • Communication is proactive, clear and professional HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: • Managing the day-to-day performance of your residential portfolio, • Carrying out regular site inspections and ensuring H&S compliance, • Building strong relationships with clients, residents, RMCs and RTMs, • Managing contractors and overseeing works to ensure quality and value, • Handling customer queries, complaints and escalations effectively, • Preparing reports and communicating updates to clients, • Supporting service charge budgets, expenditure and financial control, • Managing projects such as major works and redecorations, • Ensuring compliance with leasehold legislation and industry standards Based in the office with site visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: • Is confident working independently and making decisions, • Has strong organisational skills and attention to detail, • Communicates clearly with a wide range of stakeholders, • Takes pride in delivering a high-quality, professional service, • Can manage competing priorities and tight deadlines, • Has a full UK driving licence and access to a car EXPERIENCE THAT HELPS • Residential property management experience, • Strong customer service background, • Experience managing contractors and service delivery, • Understanding of leasehold legislation and compliance requirements, • Budget management and financial awareness, • TPI qualification (or willingness to work towards) WHAT WE OFFER • Competitive salary, aligned to experience, • Access to company pool cars for business use, • 24 days holiday plus bank holidays, • Pension scheme, • Perkbox membership with discounts across retail, travel and entertainment, • Fully funded training and professional development, including paid study leave, • Employee referral scheme, • Annual salary review, • Free eye tests and Cycle to Work scheme, • Long service award, • Support for Army Reserve training ABOUT PMS MANAGING ESTATES PMS Managing Estates is a well-established estate management company based in Colchester, supporting residential developments across Essex and the surrounding regions. The business works closely with residents, freeholders and developers to create well-managed, sustainable living environments. Our focus is on delivering a high standard of service across service charge management, compliance and day-to-day operational management. For employees, PMS offers a collaborative environment with strong stakeholder exposure, where you are encouraged to build relationships, take ownership and play an active role in how developments are managed. As part of a wider group, PMS combines a supportive team culture with the backing and opportunity of a larger organisation. HOW WE HIRE • Initial conversation with our talent team, • Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ

Are you an experienced Project Manager with an engineering or technical background? Do you have experience managing installation projects from initial planning through to completion, keeping a close eye on budgets, timescales, resources and customer expectations? We're working with a growing engineering business in Havant who are looking for a Project Manager to join their team, managing a variety of installation projects across the UK. Paying £40,000–£50,000 depending on experience, this is a great opportunity to join an ambitious business where you'll have genuine ownership of your projects and the opportunity to make an impact. What's the role all about? You'll take responsibility for engineering installation projects from start to finish – making sure they're properly planned, resourced and delivered on time, within budget and to the right quality standards. You'll be the link between the customer and the internal Design and Installation teams, making sure everyone has the information, resources and timescales they need to keep projects moving. You'll also manage suppliers and subcontractors, monitor costs, oversee Health & Safety and make sure the customer receives a great service throughout the project. It's a varied role, so you'll need to be comfortable managing multiple projects at the same time and adapting when priorities change. What will you be doing? • Managing engineering installation projects from initial planning through to completion, • Creating and maintaining detailed project plans, schedules and deliverables, • Managing multiple projects simultaneously, • Monitoring project budgets and ensuring costs remain controlled, • Planning labour, travel, equipment and materials efficiently, • Coordinating internal engineering, design and installation resources, • Managing suppliers and subcontractors, • Building strong relationships with customers and acting as a key point of contact, • Identifying project risks early and putting appropriate actions in place, • Ensuring technical information is available when required, • Working with Design and Installation teams to interpret drawings and specifications, • Coordinating project documentation including As-Built Drawings and O&M Manuals, • Supporting the preparation of RAMS, • Managing Health, Safety and Environmental requirements across your projects, • Ensuring work is delivered in line with contract specifications, agreed timescales and quality requirements, • Driving projects through to successful handover and closure What do you need? We're looking for someone with: • Previous experience in Project Management, • An engineering, technical or supervisory background, • Experience managing engineering, construction or installation projects, • Strong commercial awareness with experience managing project budgets, • Experience coordinating internal teams, suppliers and subcontractors, • Excellent customer and stakeholder management skills, • Strong planning and organisational skills, • Confidence managing several projects and priorities at once, • An industry-recognised Project Management qualification, • Full UK driving licence, • Flexibility to travel to customer and project sites when required Experience within critical power, generators, electrical installations, M&E, engineering services or a similar technical environment would be particularly relevant. About you You'll be someone who enjoys taking ownership and getting things done. You won't be afraid to roll your sleeves up when a project needs additional support, and you'll be confident making decisions and solving problems when things don't quite go to plan. You'll be: • Proactive and solutions-focused, • Customer-focused, • Commercially aware, • Highly organised, • Comfortable working under pressure, • A strong communicator, • Adaptable when priorities change, • Safety-conscious, • Someone who takes pride in delivering a high-quality service The details Role: Project Manager – Engineering Installations Location: Havant Salary: £40,000–£50,000 DOE Contract: Permanent Travel: UK travel required Interested? If you're an experienced Project Manager, Engineering Project Manager, Installation Project Manager or Technical Project Manager looking for your next opportunity, we'd love to hear from you. Apply today or contact Kingdom People for a confidential discussion. Kingdom People are acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

Territory: South West & Wales Company Overview Our client is a global leader in hearing healthcare and medical technology, with an established international presence and a strong reputation for innovation, clinical excellence and customer-focused solutions. The organisation works closely with healthcare professionals across the NHS and private healthcare sectors, providing specialist medical solutions designed to improve patient outcomes and access to care. Our clients are looking to appoint a commercially driven Regional Account Manager to develop customer relationships and drive growth across an assigned territory. Role Overview Working across an assigned territory, you will be responsible for driving sales growth, developing new and existing accounts, identifying commercial opportunities and building strong relationships with healthcare professionals. You will work closely with clinical and commercial stakeholders across the NHS and private healthcare sectors, providing product, clinical and technical support while identifying opportunities to develop the territory and improve patient pathways. The portfolio includes hearing implants and you will be selling to surgeons, audiologists, nurses and administrative teams. Key Responsibilities • Manage and develop an assigned territory, delivering agreed sales and growth targets., • Develop new accounts and maximise opportunities within existing customers., • Build strong relationships with clinical and non-clinical healthcare professionals., • Identify new business opportunities and develop effective account plans., • Develop referral networks and identify opportunities to improve patient pathways., • Provide product, clinical and technical support and training to customers., • Support relevant procedures, customer events, exhibitions and product launches., • Monitor sales activity, market developments and competitor activity., • Maintain accurate CRM records and provide regular performance reporting., • Work closely with internal teams to deliver excellent customer service., • Share customer feedback and market intelligence to support wider commercial strategy., • Identify emerging customer needs and opportunities for sustainable business growth. Person Specification The ideal candidate will have: • Experience in medical device, healthcare or B2B technical sales., • A proven track record of achieving commercial targets., • Strong account management and business development skills., • Experience working with NHS or healthcare organisations., • Excellent communication, influencing and relationship-building skills., • A proactive, commercially driven and customer-focused approach., • Experience in ENT, Audiology or medical devices would be advantageous. JBRP1_UKTJ

Work location: Work location: United Kingdom , Colchester Role: Role: Sales / Business Development Date of last update: Date of last update: 17/09/2026 Expiry date: 31/12/2999 About DAB At DAB we are aglobalcommunity of 1700people. Our mission is to provide technological and sustainablesolutionsto handle water, which make us part of a needed change for ourfuture. Our people culture is shaped by distributed leadership, embracing dynamic principles that promote an open and collaborative workplace where everyone can thrive and bring their best selves. Are you ready togrow with us? Position - National Sales Manager CBS We are looking for a smart and passionate National Sales Manager to lead and grow our Commercial Building Service CBS) business. What You Will Do • Develop and execute sales strategies to achieve revenue, profitability, and market share objectives within the Commercial Building Services segment., • Manage and grow relationships with existing customers while identifying and securing new business opportunities., • Build strong partnerships with contractors, installers, distributors, consultants, engineering firms, and other key stakeholders within the building services market., • Monitor sales performance and provide accurate short-term forecasts to support business planning and decision-making., • Drive the promotion and sales of company products and solutions, ensuring alignment with customer needs and market opportunities., • Manage the sales pipeline and maintain accurate records of prospects, customers, quotations, and market activities within the CRM system., • Identify and support commercial projects from initial opportunity through to successful completion., • Monitor market trends, customer requirements, and competitor activities, providing insights and recommendations to support commercial strategy., • Collaborate closely with Marketing, Customer Service, Product Management, and Technical Support teams to deliver value-added solutions and enhance customer satisfaction., • Support the implementation of sales initiatives, promotional campaigns, and product launches within the assigned market., • Prepare and present regular business reviews, sales reports, and market analyses to management., • Represent the company at customer meetings, industry events, exhibitions, and networking opportunities., • Lead and support a national sales team to help them meet and exceed their sales goals., • Set performance goals and provide ongoing coaching, feedback, and support to your team., • Guide area plans and account assignments to help the team focus on the best market opportunities. Who You Are • Proven experience in sales, business development, or account management within the Building Services, HVAC, Pumps, Plumbing, Water Management, or related technical industries., • Strong commercial mindset with a track record of achieving and exceeding sales targets., • Experience managing customer relationships and developing business opportunities in a competitive market environment., • Knowledge of the Commercial Building Services sector and its key market players would be considered a strong advantage., • Proficiency in Microsoft Office applications and CRM systems., • Excellent communication, negotiation, and relationship-building skills., • Strong analytical and problem-solving capabilities, with the ability to translate market insights into business actions., • Ability to work independently while collaborating effectively within cross-functional and international teams., • Willingness to travel nationally as required., • Proactive, results-driven, and customer-focused approach., • Experience selling pumps or other technical solutions to HVAC and Building Services customers would be highly desirable., • A supportive leader who knows how to motivate people and help them succeed. We promote and support an inclusive culture, encouraging workforce diversity. We value at all qualified applicants without any form of discrimination, such as race, religion, sexual orientation, gender identity. Those aspects strengthen our competitive advantage by fueling innovation in a work environment where people can thrive and grow. Target Hiring Range DAB pay rangesfora jobare basedon the location specific market of similar jobs, accordingthird-partiessalary benchmark surveys. Individual salary within that range, could vary for several reasons, including skills, capabilities, experience. #J-18808-Ljbffr

Hours: Monday to Friday (47.5 hours per week) A well-established food manufacturing business is seeking a hands-on Technical Manager to lead its operations. As Technical Manager you’ll oversee Quality, and Product Development functions to ensure product quality, food safety and customer confidence, while helping to enhance the brand and reputation of this business. This is not an office-based role. You’ll spend the majority of their time within the operation, understanding issues first-hand, coaching colleagues and ensuring standards are consistently maintained. • Valid right to work in the UK., • Proven experience as a Senior Technical or Food Safety Manager within a food manufacturing environment, ideally over 5years' experience., • Demonstrable experience managing retailer standards and relationships., • Strong knowledge of BRCGS, HACCP, food safety systems and delivering excellent audit results., • Experience within fresh produce or a similar food manufacturing sector; knowledge of providing products for M&S and other supermarket brands would be advantageous., • Strong continuous improvement mindset with a proactive, hands-on approach., • Motivated by the opportunity to join a growing business, drive change, and play a key role in preparing the business to meet evolving customer requirements., • 33 days annual leave, including bank holidays, • Enhanced sick pay after one year of service, • Staff discount on products, • Employee discount platform, • Employee Assistance Programme (EAP) and HR support, • Free onsite parking, • PPE provided, • Uniform provided, • Lead the Technical, Quality and Product Development functions, promoting a culture of food safety, quality and continuous improvement., • Ensure compliance with legal, customer and certification standards, maintaining audit readiness and product integrity., • Build strong relationships with customers, suppliers and key stakeholders, acting as the primary technical contact., • Oversee product development and innovation, ensuring products are safe, compliant and commercially viable., • Partner with Operations to deliver continuous improvement, successful product launches and business objectives., • Lead, develop and inspire high-performing Technical and Product Development teams., • Support the wider business, providing technical guidance across manufacturing, packhouse and farming operations. #J-18808-Ljbffr

Package Description: We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the Hampshire region in Southampton, Fareham & Gosport. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services. You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence. Main duties and Responsibilities as a Deputy Manager • To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards., • To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers., • To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement., • To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service., • To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent., • To support the Registered Manager in budget management and promote financial discipline across services., • To ensure that Agincare Enable's values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals., • To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales., • To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion., • To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence., • To act as a role model in adhering to all company policies and procedures., • To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services., • Any other duties that are commensurate with the role and level of responsibility.About You, • QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake, • Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker, • Demonstrate up to date knowledge of the care sector and the regulatory framework, • Experience of supporting people with Learning Disabilities, • Proven IT experience, including Microsoft Word and Excel, • Ability to demonstrate excellent communication skills at a range of levels, • Must have a valid UK Driving License What's on Offer Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including: • Refer a friend scheme up to £1000*, • Outstanding career development, • Blue Light Care discount package, • Employee Assistance Programme, • Company pension scheme About Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children's Services. Today, Agincare is one of the UK's largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn't the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers JBRP1_UKTJ

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers and Service Introduction Leads, ensuring a consistent approach to introducing new and changed services across our programmes, projects and technology portfolio. Working as part of the Service Introduction leadership team, you will ensure operational requirements are identified early, embedded throughout delivery and successfully transitioned into live service. You will oversee Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), helping us deliver services that are operationally ready, resilient and sustainable. In this role, you will: • Lead, manage and develop a team of Service Introduction Managers and Service Introduction Leads, promoting high performance, collaboration and consistent application of Service Introduction processes., • Oversee Service Introduction governance, assurance and quality controls, ensuring new and changed services meet operational requirements and are successfully transitioned into live service., • Provide leadership across Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), ensuring operational readiness and effective transition planning., • Manage risks, dependencies, resources and competing priorities across a complex portfolio of programmes, projects and service changes, ensuring activities are delivered effectively and in a controlled manner., • Build strong relationships with senior stakeholders across Digital Services and the wider organisation, using performance data, reporting and continual improvement to enhance service quality, operational resilience and customer outcomes. About you. You will be an experienced and credible service management leader with a strong background in Service Introduction, Service Transition, Service Design or Service Management. You will have the confidence to lead and develop high-performing teams, establish effective governance and assurance arrangements, and influence stakeholders at all levels. • Significant experience in Service Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment., • A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance., • The ability to manage risks, dependencies, resources and competing priorities, ensuring new and changed services are introduced in a controlled, sustainable and business-focused manner., • Excellent communication and stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations., • An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment is also desirable. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. We are looking for Design Managers. Where will you be working? At M Group Water, we're at the forefront of delivering innovative design and build sustainable solutions within the water sector across the UK. With a growing portfolio of high-profile water contracts for AMP 8 & beyond, we're committed to driving technical excellence, sustainability, and cutting-edge engineering to transform the way water services are delivered to our stakeholders and the communities. These roles will be based across the South of the UK. Want to be a part of it? We're seeking passionate and talented design and engineering professionals whatever your level to join us across the UK. Whether you're an experienced expert or an ambitious newcomer, this is your chance to work on impactful projects that make a real difference to communities and the environment. Why designing with us is different: • Be part of a collaborative, forward-thinking team where your ideas matter., • Work on diverse, challenging projects that showcase your skills and creativity., • Benefit from continuous learning and development opportunities within a supportive environment., • Play a key role in shaping sustainable water solutions for the future. If you want to design with purpose, innovate with impact, and see the tangible results of your work, M Group Water is where your career will thrive together. Help us develop and deliver essential water and wastewater infrastructure using your engineering expertise! As a Design Manager, you'll be leading and managing the design and technical delivery of clean and wastewater infrastructure projects, ensuring that solutions are safe, compliant, cost-effective, and meet client and operational requirements. The role oversees multidisciplinary design teams, coordinates internal and external stakeholders, and manages the full design lifecycle from concept through to construction and handover. You'll work closely with the framework manager to ensure the capability and capacity of design staff is available on the specific contract. Key Responsibilities: • Managing a design team across multiple disciplines., • Managing the development and delivery of clean and waste water projects, including pumping stations, clean and waste water networks, and associated infrastructure., • Ensuring designs comply with industry standards, regulatory requirements, health and safety obligations, and client specifications., • Planning and monitoring design programmes, resources, budgets, risks, and change control processes., • Acting as the primary technical interface between clients, operational teams, contractors, and external stakeholders., • Driving innovation, sustainability, and low-carbon solutions within project designs., • Reviewing and approving technical outputs while maintaining quality assurance and design governance., • Supporting and mentoring engineers and designers to develop technical capability within the team., • Managing design approvals and handover processes to ensure successful project delivery.What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000's of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme, • Recommend a friend – get rewarded for introducing people to us!In addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care – single cover, • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • 25 days annual leave plus bank holidays, • Discretionary bonus schemeAbout us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • We're responsible and go further for our people, clients, communities and the planet, • We're open and seek new and better ways of exceeding expectations, • We're together and as one team; the whole is greater than the sum of the parts, • We're ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW JBRP1_UKTJ

Overview: Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage. ROLE PURPOSE: Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management • Serve as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders., • Provide user guidance on system use; contribute to how to notes and quick guides. Systems Administration • Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs., • Produce regular management information to aid and improve operational activity. Data Protection & Governance • Handle sensitive personal data in secure environments in accordance with company policies and procedures. Operational Support • Complete refunds and reporting across payment systems; keep accurate records., • Provide stocktake process and administrative support to operational teams. Administration & Delivery • Manage day-to-day administrative requirements and support delivery of departmental standards and deadlines. SKILLS AND EXPERIENCE • High level of computer literacy with Microsoft Office and business systems., • Strong organisation and time management; proactive, flexible, and able to self-manage., • Excellent customer care and teamwork; confident written and verbal communicator with discretion., • Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group., • Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area. There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings PERSON SPECFICATION: • Computer literate to high level with Microsoft Office & other systems, • Experience of maintaining and configuring systems, • There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings, • Excellent attention to detail whilst working at pace •, • Experience of producing high quality management information •, • Good time management and organisational skills, with a proactive and flexible approach., • Able to self-manage, • Demonstrates excellent customer care and team working skills •, • Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. •, • Experience of delivery day-to-day systems training What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0409/43350001/52811189/R/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

A leading recruitment agency is looking for an ambitious individual for a new General Manager position in Colchester. Ideal candidates will currently work at Operations Manager or Hotel Manager level, showing strong leadership and a hands-on approach in a luxury hotel environment. Passion for customer service, along with extensive hotel operations experience, is essential for success. Apply now to take on this exciting challenge. #J-18808-Ljbffr

Summary £66,000 - £94,000 per annum | 35 days' holiday (pro rata) | Full & Part Time Opportunities | Ongoing training | 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and willing to take on a challenge. Just like you. As a Lidl Area Manager, you'll be one of our future leaders, helping us move into our next stage of growth. You'll begin your journey by learning our business from the inside out, to best equip you before you embark on your new role. From stacking shelves as a Customer Assistant to leading from the shop floor as a Store Manager, we'll make sure you're fully immersed in all things Lidl. From leading your team to leading your life, our full and part time roles give you the flexibility to balance it all. Before you know it, you'll be coordinating multiple stores, supporting your Store Managers to guide their teams, hitting KPIs, and delivering your best work. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. What you'll do • Regularly visit your stores to make sure things are running like clockwork, paying particular attention to efficiency, productivity and operational compliance, • Mentor and support your Store Managers in recruiting, training and developing their teams, while improving their store performance, • Empower your teams to achieve their KPIs and maintain our high standards, • Confidently create an environment where your teams can do their best work, shift after shift, in accordance with our Leadership & Company ValuesWhat you'll need, • Experience motivating and leading teams across multiple sites to achieve outstanding results, • The ability to understand complex reports, how to put next steps in place and oversee the effectiveness of new initiatives, • Drive to learn and keep up to date with the ever-changing aspects of our business, • Effective communication skills to support your teams with new launches, concepts and processes, • A full UK Driving License What you'll receive, • 35 days holiday (pro rata), • Ongoing training, • 10% in-store discount, • A fully expensed company car, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ

Commercial Sales Manager Aylesford Attractive Salary & Benefits A growing and well established manufacturing business is looking for an experienced Commercial Sales Manager to lead and develop its internal commercial function. Reporting to the Commercial Director, you'll oversee Technical Support, Order Processing, Quotations/Estimating and Customer Services, ensuring teams work effectively together and deliver an excellent customer experience. Key Responsibilities • Lead and develop the internal commercial team, • Improve processes, efficiency and customer service, • Work closely with external sales to maximise commercial opportunities, • Oversee quotations, pricing, order processing and CRM, • Develop KPIs and drive continuous improvement, • Improve communication between Sales, Technical, Operations and Production, • Support the transition to a new internal commercial structure You'll ideally have: • Experience within a manufacturing or technical environment, • People management experience, • Previous sales/business development exposure, • Strong commercial, analytical and communication skills, • Experience with ERP and CRM systems, • Excellent customer service and problem-solving skills, • Strong Excel/IT skills, • A proactive approach to process improvement and team development This is an excellent opportunity to join a business with ambitious growth plans and play a key role in shaping its commercial operation. JBRP1_UKTJ

Job title Area Sales Manager Function SME Field Sales Location Home Based Reports to Regional Sales Manager Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for contributing to the delivery of the Sales Strategy for our SME Division. Reporting to the Regional Sales Manager and responsible for driving commercial growth first and foremost. Expanding JLA's footprint within existing accounts and acquiring new customers across a range of industry sectors, you will be a key contributor to the success of the sales team. Key tasks • Deliver against the sales strategy set for the SME team, • Ensure the division is focused on the core disciplines of winning new customers and developing and retaining existing customers, • Work closely with colleagues in ensuring effective lead management and conversion, • Increase the growth potential in existing accounts and acquiring new clients, • Cement and drive key customer relationships together with account managers in your team, • Work on strategic projects and initiatives as required, focusing on increasing the efficiency and productivity of the sales team and expansion of the business in the SME base, • Drive value and number of customers with recurring revenue plans with JLA., • Improve the cross-sell of products to JLA's existing customer base, • Understanding target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients, • Developing and delivering presentations to secure new business, • Following the latest industry developments and staying up to date on corporate competitors, • To determine the pricing structure for the client, in line with JLA pricing strategy, obtaining senior level approval as required Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety • Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Demonstrate a proven track record in solutions sales. We are looking for you to have knowledge and experience in dealing with deals to multisite and larger organisations and have a consultative approach in dealing with client requirements. You will be a strong communicator capable of handling varied client types with ease. You will need to have an understanding of the install and service marketplace. Experience (what you have done) Successful track record in delivering ambitious growth plans. We're looking for you to have experience in a longer sales cycle. Negotiation and presentation skills are fundamental to gaining new business. You will have experience in dealing with, SME decision makers. You will have a successful track record in selling products using financial justification to demonstrate value to your customers. You will have gained experience of leading a sales team. Possess an understanding of our products, our competition in the industry and positioning. Personal qualities (the way you think and act) You will be highly Performance driven and be able to focus where the primary goal is to drive revenue growth. You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results. Action orientated, Down-to-earth, energetic, pragmatic, and willing to “roll up your sleeves”. This role is home based, so you will have the ability to manage yourself without supervision and provide clear strategy plans to the management team. You will be a consummate sales professional, and an ambassador for the JLA brand. Qualifications We will need you to have a full UK diving license as the role involves UK travel. 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Area Support Manager Location: M1 Corridor, Multi-Site Role Due to the locations of the sites within this remit, we are ideally looking for someone based in or around the Milton Keynes area. Salary: Up to £33,000 per annum plus company car allowance Core working hours are Monday to Friday; however, due to the operational requirements of our sites, there will be an expectation to provide on-call cover on a rotational basis over weekends. Are you passionate about great food, developing people and raising standards? We're looking for an experienced and inspiring Area Support Manager to help drive culinary excellence across our portfolio of workplace dining operations throughout the M1 Corridor. This is a fantastic opportunity for a food-led leader who thrives on coaching teams, improving standards and bringing food concepts to life. Working closely with our Unit Managers, Chef Managers and Regional Managers, you'll play a key role in ensuring every site delivers exceptional food, outstanding customer experiences and consistently high brand standards. Personality behind every plate. Food first. Always. At Dine, food isn't an add-on. It's the centre of everything we do. Founded in the Northwest in 1997 and still proudly based in Warrington, Dine Contract Catering was built by chefs and food lovers who believed workplace dining could be something more. Today, that chef-led, food-first mindset still defines us. We're a business where chefs are empowered to create, bringing together seasonal ingredients, local suppliers and bold ideas to deliver food experiences with real personality, purpose and pride. Every offer is tailored. Every menu has intent. What You'll Be Doing As an Area Support Manager, you'll be the driving force behind our food culture, supporting sites to deliver innovative, fresh and high-quality food experiences that delight our customers every day. You'll: • Champion Dine's food vision, culinary standards and customer experience across multiple sites, • Support the successful implementation of menus, food concepts, promotions and seasonal initiatives, • Coach and develop Catering Managers, Chef Managers and operational teams to build capability and confidence, • Provide hands-on support in operations, helping teams achieve excellence in food quality, presentation and service delivery, • Identify opportunities to enhance customer satisfaction, innovation and commercial performance, • Conduct site reviews to ensure consistency, compliance and operational excellence, • Share best practice across the region and embed a culture of continuous improvement, • Support mobilisation projects, business initiatives and new contract launches, • Act as a visible ambassador for food innovation, hospitality and operational excellence throughout Dine, • Occasionally provide operational cover at sites within the portfolio What We're Looking For You'll be a passionate food professional with the ability to inspire others and raise standards through coaching, mentoring and leading by example. Essential • A strong culinary background within contract catering, hospitality or foodservice, • Multi-site operational experience, • A genuine passion for delivering exceptional food and hospitality experiences, • Experience coaching, developing and influencing managers and operational teams, • Strong knowledge of food safety, compliance and operational best practice, • Commercial awareness and the ability to identify opportunities for improvement, • Excellent communication and relationship-building skills, • A full UK driving licence and willingness to travel across the region including overnight stays where required Desirable • Previous experience as an Area Manager, Support Manager or similar multi-site leadership role, • Level 3 Food Safety qualification (or above), • IOSH Managing Safely qualification, • Experience supporting mobilisations, change programmes or operational improvement projects Why Join Dine? At Dine, food is at the heart of everything we do. We're passionate about creating memorable dining experiences, investing in our people and continually raising the bar on quality and innovation. This role offers the opportunity to make a real impact, influencing food standards across multiple sites, developing future leaders and helping shape the future of our business. If you're passionate about food, people and delivering excellence, we'd love to hear from you. Job Reference: com/2109/40770001/52834497/SU #DINE Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Supply Chain Lead Location: Cross Hands, Carmarthenshire Salary: Up to £55,000 per annum (negotiable for the right experience) Contract: Permanent Hours: 2 shift patterns available Yolk Recruitment are supporting a leading food manufacturing business with the recruitment of a Supply Chain Lead to join their team at their Cross Hands site. This is an exciting opportunity for an experienced supply chain professional to join a fast-paced manufacturing environment in a newly created position, with responsibility for ensuring materials, stock and packaging are available to support production and customer requirements. You'll work closely with Production Planning, Procurement and Warehouse teams to coordinate material requirements, maintain accurate inventory levels, oversee stock rotation and ensure a consistent flow of materials throughout the operation. This is what you'll be doing As Supply Chain Lead, you'll play a key role in ensuring the right materials and products are available at the right time, maintaining stock accuracy, minimising waste and supporting the efficient running of a busy food manufacturing operation. Your responsibilities will include: • Working closely with Production Planners to coordinate material and product requirements, ensuring the correct stock is available to support production schedules, customer demand and to maintain an efficient flow of materials with accurate stock information., • Managing inventory levels, ensuring stock accuracy, product availability and efficient utilisation of warehouse capacity, supporting regular stock counts, audits and stock reconciliation activities., • Overseeing stock rotation processes to minimise waste, maintain product availability and reduce the risk of obsolete stock., • Planning and placing orders for raw materials and packaging in line with production requirements and demand forecasts., • Monitoring material availability, identifying potential shortages and taking proactive action to maintain continuity of supply and meet delivery requirements., • Analysing stock trends and consumption patterns to optimise inventory levels, reduce excess stock and improve overall efficiency., • Monitoring customer orders against forecasts, identifying variances and taking appropriate action to minimise supply shortages and customer service risks., • Identifying and resolving day-to-day supply chain issues, communicating effectively with relevant departments to minimise disruption to production., • Supporting continuous improvement initiatives to strengthen inventory accuracy, material availability and operational efficiency. The experience you'll bring • Previous experience within supply chain, materials planning, inventory management, stock control or logistics in a manufacturing environment., • Strong experience within food manufacturing, food production or a similarly fast-paced FMCG environment., • Proven experience managing inventory levels, monitoring stock accuracy and ensuring material availability to support production., • Experience planning or coordinating raw material and packaging requirements against production schedules or demand forecasts., • Good understanding of stock rotation, inventory optimisation, stock reconciliation and waste reduction., • Experience working closely with Production Planning, Procurement and Warehouse departments., • Strong analytical skills, with the ability to interpret forecasts, monitor stock trends, identify variances and resolve supply chain issues., • Excellent organisational and communication skills, with the ability to manage competing priorities in a busy manufacturing environment., • A proactive, hands-on approach with the confidence to take ownership of operational challenges and work collaboratively to resolve them., • Previous experience in a supervisory, senior coordination or team leadership capacity would be advantageous. Shift Patterns There are two Supply Chain Lead positions available, each operating on a different permanent shift pattern to provide operational coverage across the site. Shift A - Sunday to Thursday • Sunday: 6.00am - 6.00pm, • Monday: 6.00am - 6.30pm, • Tuesday to Thursday: 3.00pm - 11.00pm, • Friday and Saturday: Off Shift B - Tuesday to Saturday • Tuesday to Thursday: 6.00am - 2.00pm, • Friday: 6.00am - 6.30pm, • Saturday: 6.00am - 6.00pm, • Sunday and Monday: Off Both shifts are 45 paid hours per week. Please note: The two successful candidates will be allocated to different shift patterns on a permanent basis. Whilst we are happy to discuss and highlight your preferred shift prior to interview, we cannot guarantee which pattern you will be offered. Candidates should therefore be comfortable working either shift. And this is what you'll get in return • Salary up to £55,000 per annum, which may be negotiable for candidates with the right experience., • 31 days annual leave, including bank holidays., • Company pension scheme with 3% employer contribution., • Death in service benefit of twice your annual salary., • Heavily subsidised on-site canteen., • Employee Assistance Programme through Legal & General., • Employee discount schemes across a changing range of retailers., • Access to a staff shop offering heavily discounted meat and other products, including seasonal offers., • Free surplus produce when available., • Opportunity to join a newly established supply chain management structure and work closely with the Site Supply Chain Manager. Are you interested? If you're an experienced supply chain, inventory or materials management professional with a strong understanding of manufacturing operations, stock availability and production requirements, we'd love to hear from you. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities. JBRP1_UKTJ

Our Colchester Transport branch is seeking an experienced Shift Manager to join our team. Hours: 40 hours per week Salary: £32,000 - £35,000, depending on experience Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed? As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery. This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. Who are we? Loomis UK has a strong national presence and is part of the Loomis Group – a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society. The role As a Shift Manager , you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area. Reporting to the Operations Manager, the successful applicant will be responsible for the day-to-day management of the Branch Operations, overseeing a team of Delivery Drivers & Vault Operatives ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements. You will champion our “Customer First” approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards. The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a roster basis. The values of our organisation - People, Service, Integrity – are fundamental to shaping our culture and the way we manage our business. About you To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills. We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team. Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role. Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills. We also have some specific criteria that you will need to meet: You must be able to pass criminal record, personal credit and ID checks You must have verifiable 10-year employment/unemployment/educational history An SIA licence would be beneficial (but not essential, as we can support you in attaining one) In return we offer the following: 33 days annual leave per year (including bank holidays) Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture MyRewards – over 3000 discounts for everyday life Pension scheme Cycle to Work scheme Progression opportunities You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities. If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history. We look forward to receiving your application. We are committed to building a diverse and inclusive workplace and welcome applications from all suitably qualified candidates. We particularly welcome applications from women, who are currently underrepresented in this area. All appointments will be made on merit. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. As a Revenue Protection Performance Manager you will lead the development and continuous improvement of our approach to energy theft detection and Revenue Protection field performance. You will use operational, commercial and industry insight to improve conversion, efficiency and field effectiveness, ensuring Revenue Protection activity delivers strong customer, regulatory and commercial outcomes. Through expert leadership, collaboration and constructive challenge, you will strengthen Revenue Protection capability, embed best practice and help drive the organisation towards industry-leading performance. Location: Flexible/Homebased Accountabilities: • Lead the continuous improvement of Revenue Protection investigation and detection performance., • Develop and implement approaches that improve theft detection conversion, field efficiency and commercial outcomes whilst maintaining customer, safety and regulatory standards., • Use operational, commercial and performance data to identify opportunities, understand performance drivers and translate insight into practical field improvements., • Define and monitor key performance indicators across the end-to-end Revenue Protection process, ensuring performance is understood and improvement activity is focused in the right areas., • Act as a Revenue Protection subject matter expert, strengthening organisational knowledge and supporting operational teams in making effective investigation and field decisions., • Develop and embed Revenue Protection best practice, ensuring field colleagues have the knowledge, processes and tools required to maximise detection effectiveness., • Identify capability and knowledge gaps and work with operational leaders to develop sustainable solutions that improve Revenue Protection expertise., • Build external industry relationships to understand emerging practice, benchmark performance and identify opportunities to strengthen our approach., • Drive performance against relevant industry incentive arrangements and support the ambition to achieve industry-leading performance., • Work collaboratively with operational teams to improve conversion, productivity and efficiency while ensuring activity remains commercially effective., • Identify and challenge existing practices where opportunities exist to improve customer, operational or commercial outcomes., • Drive effective use of systems, technology and data to improve decision-making, field effectiveness and performance visibility., • Support the development and implementation of changes to processes, systems and ways of working that improve Revenue Protection performance.Key Stakeholders and Working Relationships, • Build strong relationships across Revenue Protection, field operations, performance, commercial and supporting business teams to identify opportunities and remove barriers to improved performance., • Develop effective relationships with industry partners, service providers and external stakeholders to share best practice, strengthen organisational knowledge and support industry-leading Revenue Protection delivery.Work Experience & Functional/Technical Skills:, • Strong operational knowledge and experience of Revenue Protection, energy theft investigation or a comparable specialist field environment., • Strong understanding of Revenue Protection investigation and detection practices and the factors that influence successful field outcomes., • Ability to interpret operational and commercial performance data and translate insight into practical improvement activity., • Strong commercial awareness with the ability to balance detection performance, efficiency, cost, customer and regulatory considerations., • Experience of developing and embedding operational best practice and driving continuous improvement., • Strong stakeholder management and influencing capability, with the confidence to constructively challenge established ways of working., • Ability to build effective relationships with operational teams, senior leaders, industry stakeholders and external partners., • Confidence using business systems, digital tools and performance reporting to identify opportunities and drive improvement., • Ability to operate as a subject matter expert, strengthening organisational capability and sharing specialist knowledge across the business.Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. 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Customer Project Manager (Healthcare IT) Rate: £400.00 - £435.00 per day (Inside IR35) Location: Remote (UK) with occasional travel to customer sites as required Clearance Required: BPSS The Opportunity We're seeking an experienced Customer Project Manager to lead the delivery of healthcare IT implementation projects across complex healthcare environments. This is a customer-facing role where you'll take ownership of project delivery, managing stakeholders, governance, budgets, risks, and implementation activities from initiation through to go-live and operational handover. Essential Skills & Experience • 6+ years' experience delivering customer-facing healthcare IT projects., • Proven delivery experience across:, • PACS, • RIS, • VNA, • Digital Pathology, • Medical Imaging or Healthcare Informatics solutions, • Strong understanding of radiology workflows and healthcare operations., • Experience managing project budgets, forecasting, change control, and governance., • Experience leading steering committees, RAID management, and executive reporting., • Ability to manage clinical, operational, technical, supplier, and executive stakeholders., • Experience delivering projects from planning through go-live, hypercare, and service transition., • PRINCE2, PMP, or equivalent project management experience., • Full UK driving licence and willingness to travel when required. Desirable Skills • Experience delivering healthcare imaging solutions., • Knowledge of healthcare governance, procurement, and regulatory requirements., • Experience with cloud-hosted healthcare solutions., • Experience managing imaging migrations, platform consolidations, or managed service transitions., • Experience managing multiple concurrent projects. What We're Looking For A proven Healthcare IT Project Manager with excellent stakeholder management skills and a track record of successfully delivering complex healthcare technology implementations. If you have experience delivering PACS, RIS, VNA, Digital Pathology, or other healthcare technology projects, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

We are looking for a Senior Account Manager, experienced with PM software and/or project controls software, specifically those tools used to manage and control the delivery of capital engineering and construction projects and the associated cost, earned value, risk, contracts etc. This is a strategic account growth role focused on building long-term client relationships, identifying new opportunities and managing the full sales cycle across software licences, hosting services and professional service engagements. • Manage and grow a portfolio of existing and target accounts., • Build trusted relationships with senior client stakeholders and partners, • Identify opportunities across consultancy, implementation, integration, hosting, training and support., • Lead opportunities through qualification, proposal, negotiation and contract award., • Maintain accurate pipeline forecasting and account plans., • Support bids, tenders and proposals with technical and delivery teams., • Develop market insight and strengthen relationships with technology partners., • Why Join?, • Ownership of strategic customer accounts., • Established, highly respected employer with an enviable client list across construction, engineering, infrastructure, utilities and defence sectors., • Work alongside leading consultants, delivery specialists and technical experts., • Exposure to major capital projects and transformation programmes., • A highly collaborative culture with a strong focus on continuous professional development and career growth., • Required Experience, • Proven success in Account Management, Business Development or Customer Success., • Experience growing accounts and managing commercial relationships., • Knowledge of project/programme management software, project controls software and/or related engineering or construction software tools., • Experience managing opportunities through a structured sales process., • Strong commercial acumen, negotiation and influencing skills., • Ability to engage effectively, often at a senior level, with a diverse range of customers, software vendors, systems integrators and partners., • Must be eligible for UK Security Clearance. Desirable Experience • Experience with project controls tools such as: Primavera, Contruent (Ares Prism), Hexagon EcoSys, InEight, Cleopatra, Safran, Deltek Acumen/Cobra., • Experience with bid, tender and framework management., • Profit share (after 1 year), • 25 days holiday + Christmas closure, • Private healthcare, • Matched pension contributions (up to 5%), • Cycle to Work scheme, • Death in Service (4x salary), • Income Protection, • Salary Sacrifice Car Leasing Scheme, • Manage and grow a portfolio of existing and target accounts., • Build trusted relationships with senior client stakeholders and partners, • Identify opportunities across consultancy, implementation, integration, hosting, training and support., • Lead opportunities through qualification, proposal, negotiation and contract award., • Maintain accurate pipeline forecasting and account plans., • Support bids, tenders and proposals with technical and delivery teams., • Develop market insight and strengthen relationships with technology partners. JBRP1_UKTJ

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement of one of National Highways' most critical roadside technology services. MIDAS plays a vital role in monitoring traffic conditions across the Strategic Road Network, enabling congestion detection, supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational teams, asset managers, engineering specialists, suppliers, maintainers and service providers to maximise the value and effectiveness of MIDAS throughout its lifecycle, while supporting the successful delivery of ongoing technology transformation initiatives. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. Key Responsibilities • Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be MIDAS and taking a lead in the fault, event and problem management of the service., • Analysing the performance, controlling the risks and the issues of the roadside technology services (MIDAS) and directing resources to intervene and to achieve continuous service improvement., • Working with Service design and procurement teams to ensure lessons learnt from operational experience are fed back up the asset life cycle., • Improving performance by developing working relationships between end-users, the suppliers, the installers, asset managers and the maintainers., • Responsible for the service management and robust financial management of contracts, monitoring, assuring and reporting, and leading in the fault, event and problem management of the service., • Analyse service performance data, asset health information, incident trends and operational risks to identify improvement opportunities and drive service enhancements. About You • Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5)., • Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment., • Experience of managing technology services that support operational decision-making, infrastructure operations or safety-critical environments., • Proven experience delivering measurable service improvements through data analysis, stakeholder engagement and supplier management., • Ability to interpret complex technical and operational information and make informed decisions in ambiguous or fast-paced environments., • Excellent communication skills with experience influencing senior stakeholders and presenting service performance information at executive level. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ