Customer service manager jobs in PortsmouthCrear alertas

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a ... ZIPC1_UKTJ

Our clients based close to Portsmouth have an exciting opportunity for Senior Customer Service Manager to join their growing team. The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proac

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our client’s site 5 days a week which will also include a weekly visit to one of their sites in Farnborough. Responsibilities: Although you will be on site at one of our clients you will be an important member of the Tailor Made Technologies team, you will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events, complying with SLA’s, supporting the service desk and working efficiently and productively to ensure a excellent customer experience. All support and training will be given to ensure you have what you need to excel in your career at Tailor Made Technologies. Skills: • Experience with a service desk ticketing system, • If you have experience in any of the below, we’d like to hear from you (not all required):, • Windows Desktops configuration and support experience, • Windows Server configuration and support experience, • Office 365 support experience, • Microsoft Exchange configuration and support experience, • Active Directory configuration and administration, • VMware support experience, • Citrix support experience, • Strong networking skills, • ITIL knowledge Who are Tailor Made Technologies? Tailor Made Technologies are a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. We are an award winning Managed Service Provider servicing the UK and Europe. At TMT we have a strong team ethos which has enabled us to deliver exceptional service to our clients for over 25 years. When you join us you will be part of our forward thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. We at Tailor Made Technologies will give you everything you will need to develop your career with us. Benefits of working for Tailor Made Technologies: • A competitive salary., • Training opportunities set out with a clear training structure., • Progressive working environment with access to voice your opinions to decision makers., • 25 days holiday plus bank holidays., • Birthday day., • Flexi Health plan cover., • IT Purchasing Scheme., • Company Pension.

DEPARTMENT OVERVIEW The Project Management Department is responsible for planning, coordinating, and delivering projects that meet organisational goals, client expectations, and regulatory requirements. The team oversees the full project lifecycle — from initial scoping and budgeting to execution, monitoring, and final handover. JOB OBJECTIVE The Telecoms Fibre Assistant Project Manager (APM) is a key role within the Project Management Department, supporting the planning, coordination, and delivery of fibre optic network projects. The postholder will work closely with Project Managers and cross‑functional teams to ensure projects are completed efficiently, on time, within scope, and within budget. This role requires strong organisational capability, excellent communication skills, and an understanding of fibre network build processes. The APM will help drive operational excellence, monitor progress, support field teams, and assist with ensuring compliance with industry and client standards. The position is based at the Newport Office, working Monday to Friday, 08:30–17:00. TERMS AND CONDITIONS Working Conditions Details Department Fibre Reports to Project Manager Hours of Work Monday-Friday 08:30 – 17:00 Rate of Pay £35,000 – £40,000 p/a Work Location Newport Travel Requirements No regular travel required Holiday Entitlements 33 days including Bank Holidays Benefits Standard Benefits Package KEY RESPONSIBILITIES • Assist in the coordination of all aspects of fibre optic network projects from initiation to completion, including scheduling, resource planning, and task allocation., • Act as a liaison between project managers, subcontractors, clients, and internal teams to ensure consistent communication and alignment of project objectives., • Maintain accurate and up‑to‑date project documentation including project plans, progress reports, and change controls., • Support quality assurance activities, ensuring that work carried out meets required standards and client expectations., • Ensure all workforce accreditation requirements for Openreach, local councils, and MJ Quinn are met and maintained, in line with MJQ Training School guidance., • Assist in the identification of project risks and challenges, supporting the development of mitigation strategies to reduce impact on delivery., • Support budget monitoring activities, tracking costs and contributing to identifying potential savings or efficiencies., • Conduct site visits as required to monitor progress, resolve issues, and ensure compliance with safety and operational standards., • Provide support to operational teams, including training coordination, task prioritisation, and performance monitoring., • Contribute to continuous improvement by identifying opportunities to enhance processes, systems, and ways of working. PERSON SPECIFICATION • Strong telecommunications background, ideally with field‑based experience., • Knowledge of fibre optic network infrastructure and relevant industry standards (desirable)., • Previous experience in project coordination or assistant project management, ideally within telecoms., • Excellent organisational skills with the ability to multitask, prioritise, and work effectively in a fast‑paced environment., • Strong written and verbal communication skills, with the ability to engage professionally with stakeholders at all levels., • Proficiency in project management tools and the Microsoft Office Suite., • Demonstrates a strong focus on safety, quality, and continuous improvement., • Ability to work under pressure, meet deadlines, and manage expectations., • Adaptable and flexible in approach to evolving business needs. DIVERSITY STATEMENT MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve. SUSTAINABILTY MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development. We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion. ABOUT MJ QUINN MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. OUR CORE VALUES • People-Focused: We prioritise the well-being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement. This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality legislation.

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit an experienced Customer Service Manager to support their rapidly expanding business. Job Title: Customer Service Manager.

A leading retail company in Fareham seeks a Team Manager for Fashion, Home & Beauty to drive performance and enhance customer service.

A leading UK supermarket in Portsmouth is seeking an experienced Food Manager to enhance customer service and manage operations efficiently.

A leading consumer finance company in Portsmouth is seeking a Customer Account Manager to provide exceptional service to customers seeking loans.

A retail company in Portsmouth is looking for a flexible Part Time Key holder.This role involves assisting the Store Manager in providing excellent customer service, boosting sales, and maintaining efficient operations.Ideal candidates should be passionate about customer service and possess the abil

Our clients based close to Portsmouth have an exciting opportunity for Senior Customer Service Manager to join their growing team.The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proact

A leading UK retailer is seeking a Team Manager in Food to lead a frontline team on the shop floor. This role focuses on delivering exceptional customer service, commercial results, and effective coaching to develop talent. You'll work collaboratively across departments to ensure a seamless customer

A leading retail company is seeking an Assistant Store Manager for their Portsmouth location. The ideal candidate will work closely with the Store Manager to develop team members and ensure high levels of customer service. Responsibilities include managing daily operations, training staff, and maxim

About The Role: HomeServe are now recruiting for directly employed Drainage Engineers to join our team! LocationThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.- Portsmouth Full Time- 40 hours per week.This includes some weekend, evening and bank holiday work Salary- £36,250- £40,700 (salary dependent upon experience).Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers experience at the forefront of everything we do.As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers homes.You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.About The Candidate: What you must have: HPWJ Water Ticket Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, can do attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers lives.Youll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.Week 1- You will attend our Head Office in Walsall Monday- Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2- You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.The next steps: If you believe you are who we are looking forward for then click apply now! Its our people that truly make what we do so special.As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.HomeServe has got over 30 years experience taking care of the nations homes. xjlbheb From home emergency cover to one-off repairs, were here 24/7.Whether its plumbing, drainage, heating or electrics our home experts are ready to get the job done.

A leading footwear brand is seeking an Assistant Store Manager in Portsmouth, United Kingdom. This role involves partnering with the Store Manager to develop team members, oversee daily operations, and ensure excellent customer service. Ideal candidates will possess strong leadership and problem-sol

A leading global sports brand in Portsmouth is seeking a Store Manager to drive sales and ensure high customer service standards. Ideal candidates will have management experience in retail, preferably apparel or footwear, with strong customer service and organizational skills.

A leading retail company is seeking an Assistant Store Manager for their Portsmouth location. The ideal candidate will work closely with the Store Manager to develop team members and ensure high levels of customer service. Responsibilities include managing daily operations, training staff, and maxim

A leading footwear retailer in the United Kingdom is seeking an Assistant Store Manager. In this role, you'll partner with the Store Manager to develop team members while ensuring excellent customer service.

A leading HVAC services provider is seeking a Service Sales Account Manager to ensure excellent customer service and drive sales growth. Responsibilities include generating leads, closing sales, and expanding existing accounts.

A leading retail company in Fareham seeks a Team Support Manager to lead store operations and maintain high customer service standards.The ideal candidate will have strong leadership skills, experience in coaching teams, and digital capabilities.Responsibilities include ensuring salesfloor readiness

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

In this role, you will work closely with the Store Manager to develop team members, provide exceptional customer service, and ensure operational excellence. A leading footwear and apparel brand is seeking an Assistant Store Manager in Portsmouth.

A leading retail company is seeking a Team Support Manager to lead operations and ensure a high standard of customer service in Fareham.The ideal candidate will have strong digital capabilities and experience in a customer-facing role.Responsibilities include coordinating resources during store oper

You will provide excellent customer service, handle administration, and assist the Centre Manager in ensuring the smooth running of the office. The position offers competitive salary benefits, including annual leave and health care, alongside a supportive team environment.

A company specializing in customer service located in Portsmouth is seeking a Senior Customer Service Manager to lead their growing team.This role combines leadership with operational oversight, ensuring effective order management and exceptional customer service delivery.The ideal candidate should

As our Customer Service Manager, you’ll lead the team that customers rely on when it matters most. An experienced customer service or customer success leader. Customers who actively recommend us because of the service they receive.

Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do. You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you.

A luxury retail brand in London is seeking a Customer Services Assistant Manager to lead the customer service team. Key qualifications include extensive customer service experience, strong people skills, and proficiency in CRM systems. The successful candidate will manage relationships, uphold custo

A leading consumer finance company in the UK seeks a Customer Account Manager. You will engage customers directly, assess their loan needs, and guide them through the loan process. The ideal candidate should possess excellent communication skills and customer focus.

The successful candidate will lead a team, ensuring excellent customer service and maintaining high standards in the shop. A popular UK food retail company is seeking a Shop Manager in England.

Account Manager (Salles and Customer service). Account Manager (Salles and Customer service). One of our prestigious clients in Bedford is recruiting for an account Manager to join their team.

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

As a Senior Customer Services Manager, you’ll lead the operational delivery of our Customer Services team, ensuring we provide market‑leading experiences across our full product portfolio, Mobile, Connectivity, and Cloud. Lead and manage the Customer Services function supporting Business and Ent

Attend meetings in the Customer Service Managers and Head of Customer Service’s absence. We are now seeking an exceptional individual with a strong retail background to join us as a Customer Services Assistant Manager, helping us deliver world-class service and uphold our heritage of excellence. W

The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. Our clients based close to Portsmouth have an exciting opportunity for Senior

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. Candidates should have a degree and extensive experience in service management, preferably with ITIL qualifications. T

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.

Interim Team Leader/Principal Planning Policy.Initial 3–6 months (potential extension).My client in Lancashire is seeking an experienced .Team Leader/Principal Planning Policy Consultant.Council’s Planning Policy team on an interim basis.The role will offer someone a key role in taking the

Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & xwzovoh safety compliance. Join Detectronic's Field Services team as a.

Are you a natural leader with a passion for guiding teams and driving growth? Do you want to work for an independent, values based Insurance business that is very people focused?.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good lu

You will lead your team in providing exceptional service and ensuring every customer experience is fun, educational, and rewarding.

Support the Registered Manager and Deputy Manager in daily operations. Career progression opportunities into Deputy or Registered Manager roles.

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Work hands-on on the shop floor

You may have experience in the following: Care Team Leader, Senior Support Worker, Lead Support Worker, Care Supervisor, Support Services Team Leader, Senior Care Worker, Supported Living Team Leader, Health & Social Care Team Leader, Shift Leader – Care, etc.

You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this co

We are seeking an experienced Paint Shop Team Leader to take ownership of our client's paint shop operations.This is a hands-on leadership role where you will lead from the front, delivering high-quality powder coating and wet spray finishes while driving continuous improvement in safety, quality, a

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

At Warburtons, family is at the heart of our business.Are you already aLead Engineer, Engineering Team Leaderor anEngineering Supervisor.We are looking for a Team Leader in Engineering to support a small but experienced team of 3 shift based Multi-Skilled Engineers working 4 on, 4 off, days and nigh