Have you ever asked "Why don't they do that online?" Well, you're asking the right question! We provide systems that "do that online" - and we are busy! Your role will be to support our clients as they switch to more and more online services. Initially, you will be fully supported and trained (in-house) to understand and manage our processes and our clients. A great starting point for a career in digital online services.

This junior role offers the candidate the opportunity to experience a software / web development environment. It will involve working with the Webree team to assist with the day-to-day care of clients, working on their online services. It is expected to rapidly lead to promotion to other challenging duties, such as Application Specialist, Project Manager, Marketing Executive or even Developer.

The Junior Client Account Manager role will be responsible for the duties laid out below, owning the role so that management and colleagues can rely on them.

Key Responsibilities:

Deal with client queries promptly, either via phone, email or Work Request forum
Manage clients support time
Provide costings for new client work
Provide client training (when required) complete with user specific training notes
Answering the phone
Attend client meetings (online and face-to-face) when required
Contact clients regularly to keep them up to date with developments
Testing product releases and development work

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