Customer service manager jobs in CheltenhamCrear alertas

Job Introduction We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Cheltenham.The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis/ Benefits include an OTE of £65,000 and use of a company car. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount ... ZIPC1_UKTJ

Define Possible at Northrop Grumman UK Salary: £50,000 - £60,000 Location: Cheltenham (Hybrid) Security clearance: SC At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity This is more than just a job; it’s a mission. As a Framework Manager, you will support a surge in opportunities and growth. This key strategic role reports directly into the Head of Bids. You will lead on all Framework bids and renewals, governance, and management, including building strong relationships with Framework Owners and Primes. You will also be responsible for managing the capture of incoming call off opportunities, leading the triage process and the development of proposals to deliver sustainable growth and business performance. The successful candidate will bring a unique blend of demonstrable work winning leadership, experience and knowledge of Frameworks, industry and sector expertise, coupled with a team centric approach and enthusiasm to undertake a role in what is a fast‑paced environment. Role & Key Responsibilities • Act as the primary point of contact on Frameworks for internal colleagues, procuring framework teams and contracting (prime) bodies., • Own Framework Management Plan for each Framework ensuring regular internal engagement with each team., • Attend all supplier engagement webinars, activities, conferences and working groups specifically relating to Framework engagement., • Work closely with BD & Capture to organise presentations, demos and other relevant collateral to facilitate positioning for future opportunities., • Actively promote our position on Frameworks to Customers, developing business to new and existing customers. Work alongside BD, Capture and Programme Managers to promote the best route to market for customers via frameworks and Mini‑Competitions., • Responsible for the ongoing management and governance of all current frameworks, including timely reporting and measurement of all framework KPIs., • Ensure that successful framework and call off tenders are delivered – lead the scheduling and facilitation of, and contribute to bid meetings (kick off, storyboarding sessions, stand‑up calls, key reviews, governance/sign off etc) to ensure that call off bids are properly resourced, accountabilities are agreed, all deliverables are viable in the time available and that the bid process is adhered to., • Working with the Head of Bids, champion a theme of improvement and best practice utilising the IMS system. Person Specification Essential • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution., • Clear demonstrable experience in product, service and bid documentation., • Experienced in the creation and delivery of clear and concise progress reporting at all levels., • Previous experience in commercial or government work., • Familiar with online tender submission tools. Competency / Skill Requirements • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence., • Able to review, challenge, highlight issues and recommend improvements to process and proposal contributions., • Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally., • Competent in the interpretation of tendering instructions., • Can recognise what is needed to create a complete and compliant submission., • Exceptional attention to detail., • Adept at problem‑solving, able to develop solutions to a variety of complex problems., • Proactive team worker, equally self‑motivated and able to work autonomously., • Able to handle multiple projects simultaneously., • Thrives in a dynamic and challenging environment., • Proficient MS Office user., • Strong customer orientation., • Fluent in written and spoken English., • An engaging and ‘can do’ attitude, able to influence opinion and decisions. Other Requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required., • Clearance requirements: Must be able to gain and maintain UK Government clearances., • Must be able to work overtime and weekends as required., • Valid UK driving licence and passport holder. Benefits We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We Are Looking For • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution., • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors., • Evidenced track record of people management and leadership, building high‑performing delivery teams operating under pressure., • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business., • Multi‑discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery., • Excellent track record of identifying, qualifying and then securing new business opportunities., • Shipley training, or APMP certification is preferred., • Experience supporting a diverse set of defence and security customers is preferred.

Define Possible at Northrop Grumman UK Location: Cheltenham (hybrid) Security Clearance: SC £55,000 - £65,000 At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Proposal Manager, you are a key part of the Northrop Grumman ‘Bid Engine’ supporting the BD and capture managers and bid teams in delivering successful tenders. You will be responsible for the timely delivery and quality of a proposal, with direct oversight and control of the proposal process, operating from the Pre-Proposal Preparation phase through to Post-Submittal of the Northrop Grumman Business Acquisition Process (BAP). You will work across all NGUKL customer accounts and be responsible for bids in the fields of next generation Air Force, cyber security, ISR, Communications, Radar and Command and Control, ranging from small study or research openings to significant size and scale multi-£m, multi-year deals. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. You will be joining an established, energized, collaborative and supportive business development team who are focused on delivering growth for our customers and stakeholders at a time where Northrop Grumman UK is experiencing unprecedented growth. Key Responsibilities • Drive the ultimate generation of a proposal, outlining the proposal structure as required by the Request For Proposal (RFP), setting the schedule and allocation of section / contribution responsibilities to the relevant subject matter expert, • Manage the proposal team contributions / inputs as appropriate to establish a competitive and ultimately market differentiating proposal, • Continuously monitor progress and content of inputs to ensure that the RFP requirements are being suitably answered, the content is of suitable quality and coherence across the submission, • Coordinate the collection and accumulation of cost, scheduling, and performance elements from all relevant functional departments, • Develop and own the internal stakeholder management process for each submission, • Research and analyse historical data and project experience to support proposal efforts, • Ensure compliance with the business acquisition process and internal company procedures, • Establish and develop the tools and techniques to continuously enhance the quality of our bid submissions, assessing market best practice and its applicability in order to support the evolution of our competitive bid approaches, • Manage the key in-process proposal submission reviews to ensure that our offer is suitably and independently reviewed and challenged to ensure it best represents our offer, our approach and our capabilities, • Ensure each proposal team benefits from previous lessons learnt and as such ensures that each submission is better than the last, • Provide clear and concise proposal status reports to all relevant internal stakeholder on a regular and suitable periodic basis, • Develop effective collaborations with the proposed industrial partners to ensure their contributions are suitably framed and contextualised in a manner consistent with the main submission General Operational duties • Attend Business Development and other functional department meetings as required, • Remain compliant with all applicable NGUKL / Command Media Processes and procedures Person Specification Essential Qualifications/Experience • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex bid documentation, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Relevant experience of people management and leadership Desired Qualifications/Experience • Previous experience in commercial or government proposal work, • Familiar with online tender submission tools Competency/Skill requirements • Able to review, challenge, highlight issues and recommend improvements to proposal contributions, • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence, • Competent in the interpretation of tendering instructions, • Can recognise what is needed to create a complete and compliant submission, • Exceptional attention to detail, • Adept at problem-solving, able to develop solutions to a variety of very complex problems, • Excellent interpersonal skills, able to engage effectively with all audiences/stakeholders, • Proactive team worker, equally self-motivated and able to work autonomously, • Highly-organised, adept at workload management, prioritising appropriately to meet deadlines under pressure, • Able to handle multiple projects simultaneously, • Thrives in a dynamic and challenging environment, • Proficient MS Office and MS Project user, • Highly competent in PowerPoint and face-to-face presentation delivery, • Strong customer orientation, • Fluent in written and spoken English, • An engaging and ‘can do’ attitude, able to influence opinion and decisions Other requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required, • Clearance requirements: Must be able to gain and maintain UK Government clearances, • Must be able to work overtime and weekends as required, • Valid UK driving licence and passport holder Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors, • Evidenced track record of people management and leadership, building high-performing delivery teams operating under pressure, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Line management experience, leading and growing talented individuals into high-performing teams, • Multi-discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

You will be the focal point for day-to-day sales operations, customer service and order progression, working closely with the Branch Manager, Area Sales Manager and wider supply chain to ensure outstanding service and strong commercial performance. Sales Office Manager Salary & Benefits. Sales Offic

OPERATIONS MANAGER (SLT) A leadership role in a respected, values-led, employee-owned manufacturer. The Rooflight Co is an established, employee-owned British manufacturing business with more than 30 years’ experience supplying conservation, heritage and architectural markets. We have a strong reputation for quality, design and customer service, and our co-owners take pride in the craft and care that goes into every product we make. We aim to be the trusted partner for our customers, and the preferred choice for both customers and employees. We are strengthening our Senior Leadership Team with the appointment of an Operations Manager. The role leads the operational flow across planning, procurement, production and the warehouse. You will be responsible for coordinating these areas effectively and ensuring reliable fulfilment and a good experience for both customers and co-owners. You will also maintain high standards of health, safety and quality across all areas. A key part of the role is creating an environment where co-owners can grow, develop capability and take ownership of their work. You will help people be the best version of themselves, support succession planning, and build followership by setting clear expectations and leading by example. The role also works closely with our design and commercial teams on new product introduction and tailored bespoke project design solutions, ensuring operational readiness and supporting the company’s growth plans. Reporting to the Managing Director, you will be accountable for: • a clear daily and weekly operational rhythm, • alignment and communication between commercial and operational teams, • planning, purchasing and supplier relationships, • accurate stock, BoO’s, BoM’s and production information, • improving processes and ways of working Core Accountabilities 1. Operational Leadership and Fulfilment · Lead day-to-day operations across planning, procurement, production and the warehouse. · Maintain a clear daily and weekly operational rhythm. · Ensure reliable, right-first-time fulfilment for customers. 2. Planning, Procurement and Supplier Management · Oversee planning, purchasing and materials management. · Maintain accurate demand, stock data, BoOs, BoMs and production information. · Manage supplier relationships and performance. 3. Production, Warehouse and Inventory Management · Ensure safe, efficient and well-organised production and warehouse operations. · Maintain accurate physical stock levels through strong inventory processes. · Support good workflow and coordination between teams. 4. Health, Safety and Quality · Lead health, safety and environmental standards across the entire site. · Ensure compliance with statutory, regulatory and company requirements. · Manage and maintain quality accreditations and the Quality Management System (QMS). 5. People, Culture and Leadership · Create an environment where co-owners grow, develop capability and take ownership. · Support succession planning and individual development. · Set clear expectations, coach the team and build strong followership. 6. Continuous Improvement and Ways of Working · Improve processes, flow and operational routines to support efficiency. · Lead problem-solving and maintain accurate system data. · Help embed a culture of continuous improvement across operations. 7. New Product Introduction (NPI) and Operational Readiness · Support new product introduction by preparing operations for launch. · Align supply chain, planning and production processes with new products. · Ensure readiness for bespoke design and tailored project requirements. Success Measures · Fulfilment – OTIF delivery: ≥95%. · Efficiency – Schedule adherence / productivity: ≥95% adherence to the daily plan. · Procurement – Supplier OTIF and cost control: ≥95% supplier OTIF; year-on-year material cost improvement. · ERP / Data Accuracy – BoM, BoO and transaction integrity: ≥98% accuracy. · Quality – Right first time: ≥98% conformance; <2% rework. · Safety – Reportable incidents: Zero reportable incidents; positive near-miss reporting trend. · Inventory Accuracy – Stock accuracy: ≥98%. · People & Culture – Engagement, retention, development: Improved retention, engagement and quality of 1:1s and development activity. · NPI Readiness – Manufacturing readiness: 100% operational readiness before each launch. Skills, Experience and Behaviours… Essential · Experience leading operations in a manufacturing or engineering environment. · Strong understanding of planning, procurement, production and warehouse processes. · Experience improving operational flow and ways of working. · Evidence of developing people and building capability. · Experience managing site-wide health and safety. · Experience maintaining quality standards and supporting QMS and accreditations. · Good understanding of operational data, ERP use and production information. · Experience managing suppliers and delivery performance. Desirable · Exposure to new product introduction or bespoke project delivery. · Experience in a values-led or employee-owned organisation. Behaviours (aligned to TRC Values) · Ownership: takes responsibility, follows through and builds accountability. · Professionalism: consistent, respectful and sets a good standard. · Resilience: steady under pressure and constructive in approach. · Focus: prioritises well, acts at pace and supports customer commitments. · Pride: sets high standards and encourages the same in others. What We Value As an employee-owned business, our mission is guided by our three principles: values-led culture, innovation and long-term sustainability. These principles shape how we operate and how we support each other as co-owners. To succeed in this role, your values and behaviours will need to align with our five values: Ownership, Focus, Professionalism, Resilience and Pride. These help us create an environment where people can grow, contribute and be recognised for the value they bring. The Package • Company profit share – first £3,600 tax free, • Bonus – up to 10% of salary, based on fulfilment, cost and improvement targets, • 5% employer pension contribution (minimum 5% employee contribution), • Electric Vehicle lease and tax saving scheme, plus subsidised charge points, • 25 days’ holiday plus bank holidays, rising to 27 days with service, plus birthday day off, • Life assurance, • Health cash plan, • Employee assistance and wellbeing plan, • Long service awards, • Co-owner events, • Cycle to Work scheme, • Staff discount on Rooflight Co products, • Free on-site parking Working Pattern and Location • Monday to Friday, • Based at our site in Bourton-on-the-Water Salary £60,000 – £70,000 per annum • Bonus up to 10% of salary, • Profit share How to Apply Please apply by sending your CV and cover letter to Natalie Moss at , and tell us why this role feels right for you.

A leading retail company in Cowley is looking for an experienced Assistant Manager to support store operations and drive sales performance. You will lead a team, analyze sales data, enhance customer service, and ensure staff training while meeting or exceeding set KPIs.

We are seeking an Assistant Store Manager with strong leadership and communication skills to guide our team towards achieving sales and KPI targets while delivering unparalleled customer service. Support the Store Manager in running all store operations to meet or exceed sales and KPI targets. Assis

Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Placesto Work 2025, we believe that there is no better place to excel in your career as a xrnqpay Store Manager. We work hard to deliver industry leading service to our customer... Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Commercial and Events Business Manager - Cirencester, Gloucestershire Commercial and Events Business Manager Location: Cirencester Salary: £38,784 – £46,049 per annum Contract: Permanent, full time (35 hours per week, flexibility required for evenings and weekends) Be part of something special . At the Royal Agricultural University (RAU), we’re proud of our stunning Cotswold campus, rich heritage, and growing reputation as a hub for events, learning, and enterprise. We are seeking an ambitious and commercially minded Commercial and Events Business Manager to lead our conferencing and events portfolio and drive new opportunities. About the role This is an exciting opportunity to shape and grow a diverse range of activities—from corporate conferences, weddings, and high-profile events to international summer schools and Executive CPD programmes. You’ll lead a dedicated team and work across the University to deliver exceptional experiences for clients and guests. Your responsibilities will include: Driving sales growth and developing innovative commercial strategies. Leading and motivating a small team to deliver outstanding service. Overseeing seamless event delivery, from concept to completion. Building partnerships and identifying new business opportunities. Supporting professional development and CPD initiatives. You will play a key role in shaping our future — identifying new business opportunities, building partnerships, and ensuring every event reflects the quality, professionalism and warmth the RAU is known for. About you You will bring: Proven experience in events management, hospitality, or conferencing operations. A strong track record of achieving sales and income targets. Excellent leadership and project management skills. Creative flair, entrepreneurial spirit, commercial acumen, and a customer-focused mindset. Flexibility and enthusiasm to thrive in a dynamic environment. Knowledge of the higher education sector is desirable but not essential—what matters most is your drive and ability to make things happen. Why join us? You’ll be part of a friendly, forward-thinking team on our historic campus in the heart of the Cotswolds. We offer: A supportive working environment. Generous holiday entitlement. Commitment to staff development and CPD. The chance to make a real impact on the University’s commercial success. If you’re ready to combine business insight with creativity and leadership, we’d love to hear from you. Apply now and help us deliver exceptional events and experiences. For more information and details on how to apply, please visit: Closing date: 17 February 2026 Interview dates: 26 February 2026

A leading retail company located in Cheltenham is seeking an Assistant Store Manager to support the Store Manager in achieving strategic goals. You will recruit and develop the management team, ensure exceptional customer service, and promote a store culture that inspires creativity. Candidates shou

Social Worker - Permanent This is a Gloucestershire County Council job. • Job Title: Social Worker, • Job Location: Cheltenham Adult Social Care, • Salary: £38,220 - £40,777 per annum, • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 15/02/2026, • Job Requisition Number: 12437 If you're a qualified Social Worker in the UK and looking to move to Gloucestershire, we offer a relocation allowance of up to £8,000* subject to qualifying conditions. There's never been a better time to make the move! ___ If you’re a Skilled Worker already living and working in the UK , with a minimum of 1 years’ experience working in an Adults Social Worker role, currently registered with SWE and looking to move Certificate of Sponsorship and relocate to Gloucestershire, then read on! About the role: Our vision for the people we work with is for them to lead full and active lives where they are supported to be independent as far as they can be. We want people to have choice and control over the services and support they receive and have access to services that use resources creatively. To help us to achieve our vision we focus on making Adult Social Care a place where people want to work and feel supported to deliver quality practice so they can focus on people first. See how we #makethedifference in transforming lives and reinvigorating social work in the county by ___ We have a full-time (37 hours) Social Worker opportunity in our Cheltenham Locality Team . To find out more about our Cheltenham Team, ___ or if you want to learn more about team, please email ___ to arrange an informal discussion with the Team Manager. About us: Why Gloucestershire? Enchanting Cotswold villages, picturesque countryside backdrops, and a never-ending selection of exciting days out, attractions and events; Gloucestershire really does have something for everyone. Gloucestershire is the perfect place to live and work with a great mix of rural and city locations. ___. This is a fantastic opportunity to join Gloucestershire County Council. You can be confident of becoming part of a welcoming, passionate, innovative, and highly supportive team. Gloucestershire County Council provides the following rewards package in return for your hard work: • Regular formal and informal support, • Safe, supportive and positive working environment with regular, robust supervision, • 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays, • Access to the Local Government Pension Scheme, • Access to training and workshops so you can develop your skills, • Clear career progression pathways, to support you in progressing professionally and personally, • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers, • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone., • Cycle to Work scheme, • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. ___ If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role. Please note you must hold a full driving licence and have the willingness to drive (exceptions under the Equality Act may apply) We’re closer than you think: We are an easy commute from many locations, view our commuting times map to see what we mean. For interested professionals located in Wales and Scotland, please contact us to discuss your application. Applying: Please write your application with consideration for the criteria in the Job Description. This should include examples of why you should be considered and the experience , skills and knowledge that you would bring to the post. For an informal discussion, please email To start your journey with us, click ‘Apply’ today! Additional Information: This position is subject to an Enhanced Adults DBS with Barred List check. The council will consider sponsorship for this role, in line with Home Office regulations and subject to satisfactory pre-employment checks. If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to , as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process. *a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. We reserve the right to close this vacancy early due to the volume of applications received. If you are interested in applying, we encourage you to submit your application as early as possible.

A technology service provider is searching for a DV Service Delivery Manager to oversee a team of engineers in Cheltenham. This role requires DV clearance and experience in public sector service provision. You will be responsible for managing service delivery and ensuring customer satisfaction.

Corporate Sales Manager – Premium Automotive Brand Can you lead a high‑performing team and drive growth? If you’re a senior sales professional from a high‑end dealership and ready to step into a role with real influence, this opportunity offers the perfect next move. We’re looking for someone with strong experience in corporate sales or sales management within the motor trade, backed by a proven track record, confident leadership, and exceptional communication skills. You’ll thrive in a fast‑paced environment, stay composed under pressure, and bring the professionalism expected of a premium brand. A full UK driving licence is essential. The Role As Corporate Sales Manager, you’ll lead and develop the team, ensuring every customer experience reflects the quality and reputation of the brand. You’ll take ownership of sales plans, budgets and performance, grow existing accounts, secure new business, and maintain the highest standards across both Direct and Non‑Direct channels. You’ll uphold Corporate Certified requirements, manage key relationships with manufacturer partners and leasing companies, and ensure all financial product presentations follow FCA guidelines. What You’ll Receive A competitive salary, performance‑related bonus, 32 days annual leave (inclusive of bank holidays), wellbeing benefits, staff discounts, on‑site parking, company social events, accredited training, pension scheme, enhanced family leave, recognition programmes, long‑service awards and an employee car scheme

25 days holiday + Bank Holidays | Group Bonus Scheme | Travel Loans | Work Save Pension Plan | Group Life Assurance | Discounted Gym Membership | Supportive team environment |Join a fast-growing, exciting travel brand! Must Have’s • Proven experience working in a sales role (any industry), • A genuine passion for travel and delivering exceptional service, • Excellent communication skills, written and verbal – perfectionism is key!, • Strong commercial awareness and confidence working to targets, • High attention to detail and organisation when handling bookings Nice to have’s • Previous experience in travel sales or a travel agency would be perfect!, • Good geographical knowledge of Europe and/or international destinations, • Experience designing bespoke itineraries or quoting holiday packages, • Familiarity with travel booking systems or CRMs, • Knowledge of the luxury travel market and high-end clientele So what will you be doing? • Managing client bookings from enquiry to completion, • Designing and quoting bespoke travel itineraries based on customer needs, • Negotiating rates and availability with providers, • Maintaining accurate records in the reservation system, • Building and nurturing long-term relationships with global clients, • Supporting the Sales Manager and working towards team sales targets, • Following company processes to ensure smooth and efficient operations Helpful extras • Based in central Cheltenham – modern, vibrant office, • Regular team collaboration and training, • Monday to Friday!, • Fast-growing business with genuine career development opportunities with a global company!, • Be part of a global organisation, and multi award winner, • Celebrates creativity and passion for travel! Interested? Send your most up-to-date CV to Ellie at i2i recruitment today! Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We are committed to reviewing every application through a lens of diversity and inclusion. We strive to personally connect with every applicant, but if you haven’t heard from us within 5 working days, please understand that your application has not been successful on this occasion

Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 22nd February 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer • The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, youll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer • Responsibilities:, • Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer • You:, • A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer • Benefits:, • An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date:Sunday 22nd February 2026 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now! TPBN1_UKTJ

Our client requires a Business Manager / Transaction Manager to join their successful sales department in the Cheltenham area Working for an Automotive franchise approved car dealership, the successful Business / Transaction Manager will become an integral cog in this Premium Brand. You can expect On Target Earnings of £56,000 with a base salary of £30,000 with the working hours of: Monday - Saturday with day off in the week and one in two Sundays. Benefits: Starting basic salary of £30,000 per annum. An uncapped and realistic on-target-earning of up to £56,000+ per annum, subject to sales performance. Personal company car. 22 days annual leave plus the 8 bank holidays (any bank holidays worked you will gain a day off in lieu) and your birthday off, with your holiday allowance increasing over the length of service. Access to manufacturer-accredited training/development. Company pension scheme, staff purchase discounts, car benefits scheme for you and your immediate family, and life assurance. Fantastic long-term career prospects with a multi-award-winning and well-regarded car dealer group operating since 1971. Working hours from Monday to Friday 8:30am-6:00pm with one day off every week. Saturdays are 9:00am-5.00pm and Sundays are 10:00am-4:00pm with one in two Sundays off.Duties: Understanding all aspects of financial and insurance product regulation Monitoring Finance and Insurance performance against company budget Supporting the Car Sales staff on a daily basis Build a rapport with Customers Requirements: Have a previous experience within a Dealership environment Excellent Customer Service Skills A proven Career History as a Business / Transaction Manager– with figures to prove it Experience in managing and supporting a car sales teamIf you are interested in hearing more or wish to apply for this Business / Transaction Manager job please send your CV to Josh Buck, quoting the job followed by the reference number. © Perfect Placement UK Ltd – See our website for details

Recruitment Consultant Excellent basic salary, uncapped commission paid on all GP with no threshold, 33 -38 days holiday, pension, incentives and target rewards, training and early finish Friday. We are currently looking for a Recruitment Consultant to take ownership of our growing Commercial division to maintain existing accounts and develop new ones as part of our small, friendly and busy team On a typical day you will be interviewing, advertising, negotiating, developing business over the phone and face to face, matching candidates to the temporary and permanent vacancies our clients have tasked us with and looking after those clients and candidates. We will provide you with all of the tools and training required for you to be a successful Consultant; a combination of one to one coaching, e-learning and group training. At Travail we believe in providing a quality service to our clients and offering a great working environment to our consultants. The clients we work with are small to medium sized businesses who recruit in smaller volumes and look for quality. We do not manage large volume accounts so there is no need to work on site or be on call 24 hours per day. Who are we looking for?: We are happy to consider applications from both experienced Recruiters as well as those who are currently working within a sales or customer service environment and are looking for a new challenge. You might have worked as a lettings negotiator, sales negotiator, estate agent, travel agent, account manager, in B2B sales, in customer service or a call centre. Most of your day will be spent talking to clients and candidates so an excellent, confident telephone manner is important. We also believe in the strength of face to face relationship building and being out and about seeing our clients, so a driving licence is a strong preference. Recruitment is busy and priorities swap and change throughout the day so a resilient nature, good sense of humour and a bit of determination are all helpful. If you are looking for a new opportunity with excellent training and great career prospects, apply now for further information. What we will offer you in return for your hard work:- Competitive salary 33 days holiday increasing to 38 with service Uncapped commission structure, paid on all GP generated with no thresholds Unlimited earning potential Great work/life balance (our working hours are Monday to Thursday 8.30am-5pm, and Friday 8.30am - 1.30pm No onsite or on call duties Individually tailored training Branch and individual incentives - team meals and individual rewards PensionTravail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion

Whats being offered to Vehicle Damage Assessors/Estimators/VDA: • Full Time/Permanent, • Salary - £35,000 - £50,000 basic, • Monday-Friday - 8:00am - 5:30pm, • NO Weekends, • Bonus and Benefits available The Role of a Vehicle Damage Assessors/Estimators/VDA: • Carry out audits, • Carry out physical and desk top inspections on cars, • Compile repair estimates on damaged vehicle and submit to insurance companies, • Implement policies when required to do so, • Produce job cards for workshop staff, • Provide support to estimating department, • Carry out effective liaison with insurance companies, motor engineer and policy holders, • Liaise with work provider, • Deal with engineers, • Deal with customer complaints, • Use Audatex or Glassmatixs, • To achieve profit through accuracy and full appreciation of repair methods, opportunities and Bodyshop KPI’s., • Maintain a sound working knowledge of computerised estimating packages., • Attend daily production meetings; provide feedback to manager/team on matters affecting VDA., • Maintain awareness of personal performance vs quota and activity targets., • Identify service opportunities and provide an effective upselling sales function to customers., • Monitor statistics in line with weekly and monthly reporting requirements. Requirements of a Vehicle Damage Assessors/Estimators/VDA • ATA or Level 3 qualified VDA or be time served with 10+ years of VDA experience., • Previous VDA experience within a bodyshop environment, • Full valid driving licence If you meet the above criteria and want to join a rapidly growing company please get in contact with us, we would love to hear from you

Business Development Manager Education Whats in it for you? Competitive commission structure Car allowance Hybrid working arrangement Award-winning pension plan Health plan and income protection Health and wellbeing discounts Career development with access to industry-leading qualifications Clear progression within a supportive, high-performing sales environment Must haves Minimum of two years experience in a sales or new business role Proven ability to prospect, generate leads and secure new clients Strong relationship-building and consultative selling skills Confidence communicating via phone, video and face-to-face Ability to work independently, manage your own diary and achieve targets Excellent organisation and time management skills Calm, resilient and results-driven mindset Nice to haves Experience selling into education, student accommodation or the public sector Background in wellbeing, mental health or employee benefits Knowledge of insurance sales within a broker or insurer environment Cert CII qualification or working towards one So, what will you be doing? Prospecting and securing new partnerships across colleges, universities and student accommodation providers Generating and managing your own sales pipeline using CRM systems Meeting and exceeding new business targets within the education sector Promoting non-advised products tailored to education and student clients Attending conferences and industry events to generate new opportunities Producing accurate sales forecasts and pipeline reporting Building long-term client relationships and nurturing new opportunities Supporting cross-sell opportunities across other B2B areas Working closely with service and renewals teams to deliver an outstanding customer experience Helpful extras Field-based role with agreed office presence Full-time, permanent opportunity Hybrid working with office-based collaboration Friendly and collaborative team culture Ongoing training and certification opportunities Clear commission structure with defined progression routes Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if its successful. TPBN1_UKTJ

Financial Accountant Location: London or Cheltenham Salary: Cheltenham: £45,331 or £46,739 (dependent on experience) Flexible working: due to its sensitive nature this role is office-based and home-working will not be possible. We value a good work-life balance and offer part-time (minimum 4 days), compressed hours, and flexibility around start and finish times. Full time hours are up to 37 hours, depending on location. MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and then work with a range of partners, including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you’ll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. Our finance teams are vital to this mission. They keep our spending on track and make sure everyone has the financial insight they need to do their best work. The Financial Accountant role is diverse, with opportunities across several office-based teams. As part of the recruitment process, we’ll get to know you and assess which area best reflects your strengths and interests. Financial Analysis One area you could join is Financial Analysis. This team provides key insights that guide decision-making across the organisation. As a Financial Accountant here, you’ll be responsible for key month-end activities and ensuring reports are accurate. You’ll keep our financial systems reliable by maintaining strong controls, and you’ll use management reports to provide insightful analysis for senior managers. You’ll manage all month-end activity, approve journals, support budget profiling and produce forecasts. You’ll explain significant changes in forecasts or actuals where needed, produce management reports and build collaborative relationships with stakeholders, while leading your own small team. Financial Accounting and Reporting Or you could join our Financial Accounting and Reporting team. They handle the summary, analysis and reporting of financial transactions made by the agencies. In this area, you’ll interpret data and carry out analysis that gives senior managers the assurance they need, ensuring the right information reaches the right people. You’ll gather supporting information in line with accounting standards, query and challenge data, and ensure everything is documented clearly for audit purposes. You’ll analyse monthly balance sheet reconciliations, interpret financial data for the annual report and accounts, complete the NAO disclosure checklist and escalate potential issues when needed. In all you do, you’ll always communicate clearly when explaining how data aligns with standards and maintain strong controls to keep information accurate. Financial Operations Finally, there’s Financial Operations. This team manages accounts payable, accounts receivable, expenses and cash management services. As a Financial Accountant in this team, you’ll develop a detailed understanding of financial objectives, transactions and business areas, and you’ll bring structure to delivery. You’ll also ensure operations can respond to different needs while following standard guidelines and frameworks. You’ll promote a culture of excellent customer service, manage internal controls, monitor performance against agreed targets and become a trusted expert in your area. You’ll advise business units on financial processes, support transaction-processing services, assess the impact of changes, maintain the integrity of data in the finance system and oversee audit requests, working closely with clients to spot opportunities for improvement. To apply, you must be part-qualified in ACCA, CIMA or equivalent, with demonstrable experience in a similar role in the public sector. Ideally, you’ll also have some supervisory experience. You’re organised, positive, and eager to keep learning. You enjoy working with others, value teamwork and innovation, and are motivated by making an impact. You enjoy solving problems with colleagues, and you’re skilled at building strong relationships and negotiating with key stakeholders. You bring a genuine interest in finance and feel confident working with figures and spreadsheets. To be considered part-qualified, you’ll have completed the Applied Knowledge and Applied Skills modules of ACCA and ideally be studying towards Strategic Professional, or you’ll have completed the Operational and Management levels of CIMA and be working towards Strategic Level. Degree exemptions that cover these requirements are also accepted, as long as you can provide evidence from the appropriate governing body. From day one, you’ll be fully supported at MI5. If you’re committed to growing your skills, we’ll fund your training and support completion of further ACCA or CIMA exams. As you progress through your studies, you’ll benefit from a generous paid study-leave package tailored to your qualification, along with guidance from your line manager and support from experienced colleagues. You’ll also have access to internal communities, support networks and mentors. If you’re successful in your application, we’ll ask that you remain in the Finance Capability for a minimum of five years so we can continue to invest in your development. We recognise that the end of the financial year is an extremely busy time and for this reason we will not commence interviews until mid-April. If you’re interested in joining MI5 but feel this position isn’t for you, there are plenty of other finance opportunities throughout the year. You can sign up for job alerts to hear about upcoming opportunities on our website. At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups

Our client, a dynamic and fast-growing organisation operating within the FMCG food and drink sector, is seeking a proactive and highly organised Sales & Operations Coordinator to support customer service excellence and end-to-end order management. This role offers an excellent opportunity for a commercially aware coordinator to act as a key link between customers, suppliers, logistics partners, and internal teams. Job Role Reporting to the Sales & Operations Manager, the Sales & Operations Coordinator will be responsible for the accurate and timely processing of customer orders, ensuring on-time, in-full delivery, effective communication, and high levels of customer satisfaction. You will manage orders through D365, coordinate with suppliers and logistics partners, and play a vital role in maintaining service levels, margin control, and operational efficiency. Responsibilities • Accurately process all manual customer sales orders by 2pm on the day of receipt and issue purchase orders to suppliers and transport providers., • Monitor and follow up on expected EDI orders, ensuring all orders are correctly received into D365., • Confirm all customer orders within 24 hours for stock orders and within 48 hours for direct delivery orders., • Ensure customers place orders within agreed lead times and proactively manage any exceptions., • Act as a primary point of contact for customers, managing queries, complaints, and service issues professionally., • Build and maintain strong working relationships with customers, suppliers, and logistics partners., • Work with suppliers and third-party logistics providers to ensure orders are produced, picked, dispatched, and delivered correctly., • Proactively notify customers of any delivery delays or stock shortages ahead of time., • Ensure all orders are batched, delivery noted, and invoiced accurately on the day of delivery., • Complete daily invoice checks against warehouse reports, investigating and resolving any discrepancies., • Ensure OTIF performance is accurately logged within D365 and corrective actions are implemented where required., • Investigate customer claims and ensure credits are raised within seven days of receipt., • Raise and escalate EDI, service, and delivery issues internally, keeping all relevant stakeholders informed., • Analyse customer and system data to identify risks to shelf life and opportunities to upsell or improve logistics efficiency., • Support upselling initiatives, including full pallet deliveries where applicable., • Add and amend sales prices in the system, ensuring live orders are updated accurately., • Attend weekly stock-at-risk and channel meetings, preparing updates, actions, and minutes relevant to customer service activity., • Support new product launches and phase-ins in collaboration with Commercial and Supply Chain teams., • Liaise closely with the internal Customs team to ensure all orders move across borders with compliant and accurate documentation. Personal Profile • Previous experience in a Sales & Operations, Customer Service, or Order Management role, ideally within FMCG food and drink., • Confident communicator with strong telephone and email skills., • Highly organised with the ability to prioritise effectively in a fast-paced environment., • Calm and resilient under pressure., • Methodical, thorough, and detail-focused approach to work., • Strong team player with a collaborative and flexible attitude., • Good IT literacy with experience using ERP systems., • Experience using D365, Excel, and Microsoft Office is highly desirable., • Familiarity with retailer portals would be an advantage. Ref Code: CV(phone number removed) To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion

In a Nutshell We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include, Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire. As a New Homes Sales Consultant you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Mileage allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure Experience in generating leads and sales through telephone-based business development. Proven track record of successfully completing the sales process with customers Proven ability to work under pressure and meet sales targets Excellent IT skills with demonstrable knowledge of Microsoft Office tools Strong negotiation and sales skills Excellent administration and organisational skills Good planning and organisational skills Excellent communication skills Patience and ability to remain calm under pressure A friendly, trustworthy, and professional attitude Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations An interest in property and the housing market Willing to be flexible in respect of day-to-day duties and hours worked Full driving licence and access to a suitable vehicle Willing to travel to all sales sites within the division, including regional offices Willing to work weekends Desirable 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above) A Levels in any discipline More about the New Homes Sales Consultant role Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site's and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

A market-leading distributor within the UK and Ireland facade sector is looking to appoint a Sales Office Manager for its Cheltenham branch. This is a high-impact role at the centre of a busy sales office, offering genuine autonomy and visibility. You will be the focal point for day-to-day sales operations, customer service and order progression, working closely with the Branch Manager, Area Sales Manager and wider supply chain to ensure outstanding service and strong commercial performance. The business is part of a larger, well-established group and is investing in growth, people and process. If you enjoy a fast-paced environment, thrive on building relationships, and want a role where you can drive results while developing a team, this is an excellent opportunity with a strong benefits package and clear long-term progression. Sales Office Manager Salary & Benefits Salary: £30,000 - £35,000 23 days holiday plus Bank Holidays, with additional days for long service Salary sacrifice pension scheme Life assurance Health cash plan Retail discounts Employee assistance programme Cycle to work scheme Electric car leasing Full time, permanent role Sales Office Manager Job Overview Support the Branch Manager with day-to-day management across the branch Proactively build and manage the sales pipeline alongside the Area Sales Manager Project manage customer orders from enquiry through to delivery Ensure internal processes are followed and system records are accurate and up to date Raise and process sales quotations, purchase orders, delivery notes and PODs as required Liaise closely with the designated fabrication centre to ensure orders are produced and delivered on time, meeting quality standards Build strong customer relationships, including face to face meetings, to increase opportunities and protect or improve margin Provide a consultative, service-led customer experience across all interactions Train, develop and motivate junior sales team members in the sales office Attend meetings and support wider branch activity as required Ensure legal, regulatory and statutory obligations are met, including health and safety responsibilities Keep up to date with industry trends and participate in training and professional development Sales Office Manager Requirements Minimum 2 years' experience in a similar role within a fast-paced sales environment Proven experience exceeding sales targets and managing sales activity day to day Strong commercial awareness with excellent negotiation skills Confident project managing multiple customer orders and priorities simultaneously High attention to detail with strong numeracy and accurate administration Strong IT skills including Microsoft Office and Excel Experience using ERP and CRM systems, NetSuite is advantageous Experience buying and selling construction products is highly desirable Strong written and verbal communication skills Comfortable supervising, developing and supporting a team Proactive and organised, able to work under pressure and meet deadlines Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

In a Nutshell… We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include, Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire. As a New Homes Sales Consultant you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Mileage allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure Experience in generating leads and sales through telephone-based business development. Proven track record of successfully completing the sales process with customers Proven ability to work under pressure and meet sales targets Excellent IT skills with demonstrable knowledge of Microsoft Office tools Strong negotiation and sales skills Excellent administration and organisational skills Good planning and organisational skills Excellent communication skills Patience and ability to remain calm under pressure A friendly, trustworthy, and professional attitude Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations An interest in property and the housing market Willing to be flexible in respect of day-to-day duties and hours worked Full driving licence and access to a suitable vehicle Willing to travel to all sales sites within the division, including regional offices Willing to work weekendsDesirable… 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above) A Levels in any disciplineMore about the New Homes Sales Consultant role… Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site's and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1

Role: Head of Customer Care • Responsible for: Customer Care team, • Reporting to: Managing Director, • Client: Residential Housebuilder with a 5* HBF accreditation, • Location: Cheltenham/ Tewkesbury region, • Geographical region: North Gloucestershire, Cotswolds and South Midlands, • Working arrangements: Flexible working arrangements between office, home and site(s) Head of Customer Care – Job Purpose: Reporting into the Manager Director, as Head of Customer Care you will be responsible for the day to day running and operations of the Customer Care team and sit on the regional board. To implement the Group’s policies and procedures in relation to Customer Care, and to meet and maintain quality assurance standards. To contribute towards the regions meeting its Customer satisfaction targets, and to manage all post-occupation customer-related issues through to resolution via the Customer Care team. • The role is responsible for providing leadership to the Customer Care team comprised of Customer Care Office Managers, Field Operations Managers Co-ordinators, Administrators and Maintenance., • To drive and lead 5* Customer Care standards., • To oversee the Customer Care team, to ensure a 5* experience is maintained for our customers., • To ensure the service is provided within Company Guidelines, Group Standards and Procedures for Customer Care, to ensure customer satisfaction and maintain the company reputation. Head of Customer Care – About you: • Proven track record working for a residential developer, main contractor or housing association., • Have a proven track record of managing high performing customer care teams, or teams within a highly customer centric environment., • A customer care champion who leads from the front., • Demonstrate exceptional verbal and written communication skills., • A Positive, can-do attitude., • Ability to juggle multiple priorities and multi-task whilst remaining calm under pressure., • Ability to influence others and drive behaviours., • Thrive in a busy, fast paced environment., • Resilient in the face of negativity. Head of Customer Care – What about the benefits package? • Competitive base salary, • Company bonus Scheme, • 25 days holiday plus bank holidays, • Company car/car allowance, • Private Healthcare, • Life insurance/ Life assurance, • Company pension scheme, • Extensive choice of flexible benefits, • Extensive choice of company-wide benefits, • Flexible working arrangements on offer

Salary: £21,428.57 per annum, plus excellent benefits Hours: Monday to Friday, 08:00 am to 14:00 pm, (30 hours per week) Location: Moorend Park Road, Cheltenham, Gloucestershire, GL53 0LA About the role Churchill Estates Management are recruiting for an exceptional Development Manager for our retirement development in Cheltenham. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded Annual holiday entitlement of 24 days + Bank Holidays (Pro rata) A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. TPBN1_UKTJ

Your New Company Hays Building Services are pleased to be assisting an M+E contractor in Gloucestershire in the recruitment of a Junior Electrical Project Manager to join their busy team. Your New Role You will manage and deliver a range of installation projects within the construction industry from pre-construction handover through to successful completion and maintenance. You will undertake financial and risk management, ensuring projects are profitable and that Health, Safety, Environmental and Quality Compliance is maintained whilst delivering great customer service. What You'll Need To Succeed You will have previous electrical experience either in contracts/project management or on the tools as well as good customer service skills, with a definitive focus on customer satisfaction. What You'll Get In Return This role is being offered with a salary between £35,000 - £45,000 per annum on a permanent contract. What You'll Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your New Company Hays Building Services are pleased to be assisting an M+E contractor in Gloucestershire in the recruitment of a Junior Mechanical Project Manager to join their busy team. Your New Role You will manage and deliver a range of installation projects within the construction industry from pre-construction handover through to successful completion and maintenance. You will undertake financial and risk management, ensuring projects are profitable and that Health, Safety, Environmental and Quality Compliance is maintained whilst delivering great customer service. What You'll Need To Succeed You will have previous mechanical experience either in contracts/project management or on the tools, as well as good customer service skills, with a definitive focus on customer satisfaction. What You'll Get In Return This role is being offered with a salary between £35,000 - £45,000 per annum on a permanent contract. What You'll Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

GENERAL MANAGER – FAST-PACED, FUN-FILLED RESTAURANT – Cheltenham £44,000 base salary | £54,000 OTE | Full-time | Up to 48 hours per week | 5 days out of 7 We are on the hunt for an experienced and passionate General Manager to lead the front-of-house team at one of Cheltenham's busiest and most exciting table-service restaurants. This is not just another job - this is a chance to join a thriving hospitality business at a pivotal moment of growth and expansion. If you're someone who thrives in a fast-paced, high-energy environment, who takes pride in delivering exceptional customer experiences, and who leads by example on the floor - then this could be the perfect opportunity for you. GENERAL MANAGER - About the Role: As General Manager, you’ll be the driving force behind the day-to-day operations of the restaurant. You'll oversee a lively, dynamic front-of-house team, ensuring smooth service, strong team morale, and unforgettable guest experiences. The atmosphere is upbeat, the music is always playing, and we need someone who can match that energy every single day. GENERAL MANAGER - Key Responsibilities: • Lead and inspire the front-of-house team to deliver consistent, high-quality service, • Maintain a positive and professional environment with strong communication and leadership, • Ensure the smooth and efficient running of shifts, with a focus on guest satisfaction, • Manage staffing levels, rotas, and training in line with business needs, • Work closely with senior management to deliver operational and financial targets, • Uphold brand standards and ensure compliance across all areas of the restaurant GENERAL MANAGER - Who We're Looking For: • Proven experience as a General Manager in a busy, fast-paced, full-service restaurant, • A confident, independent leader with a hands-on, can-do approach, • Someone who thrives under pressure and enjoys working in a high-volume environment, • Passionate about hospitality, people, and creating an atmosphere where both staff and guests feel valued, • Commercially minded with a focus on performance, people development, and customer satisfaction GENERAL MANAGER - What We Offer: • Competitive base salary of £44,000 with on-target earnings up to £54,000, • Excellent benefits and incentives, • A clear and achievable career progression path within a growing business, • The opportunity to join a team that values energy, teamwork, and positivity, • A vibrant, music-filled working environment where no two days are the same If you’re ready to take your next step in hospitality leadership and want to be part of something exciting, this could be the role for you. We’re looking for someone who will take ownership, lead with passion, and be proud to call this fast-paced, high-energy restaurant their own. Apply now and bring your personality, leadership, and drive to one of Cheltenham's most exciting venues

Permanent | Full-Time Location: Cheltenham Hours: Monday to Friday, 08:30 - 17:00 Salary: £26,000 - £30,000 - DOE The Company A well-established specialist supplier within the construction materials and building products sector is seeking to strengthen its internal sales function following a recent strategic restructure. Operating as part of a wider group, the business has over two decades of continuous growth and is recognised for its technical expertise across cladding, faades and external building solutions. This creates an excellent opportunity for a motivated Internal Sales Executive to play a key role in the next phase of growth. The Role Reporting into the Sales Office Manager, the Internal Sales Executive will support both the Sales Office Manager and Area Sales Manager with day-to-day sales activity and project coordination. Initially, the role will report into a senior Branch Manager with extensive industry and product experience. This is a 100% office-based role, suited to someone with transferable experience from builders' merchants, timber merchants, construction materials or related sectors. Faades or cladding experience would be highly advantageous but is not essential. The business is looking for someone dynamic, quick to learn, positive in attitude and keen to build a long-term career within the organisation. Package & Benefits Salary of £26,000 - £30,000 No commission or bonus initially (new performance-based bonus structure in development) 23 days' holiday (increasing with length of service) plus bank holidays Holiday year runs January-December Christmas shutdown (typically 4 days) deducted from annual entitlement Life assurance at 2x annual salary Salary sacrifice pension scheme (launching February 2026) Retail discount schemes EV leasing scheme after 6 months' service (subject to criteria) Cycle to work scheme Eyecare vouchers & flu vouchers Medical cash plan Company events and wellbeing support Key Responsibilities Build, maintain and grow strong relationships with customers, suppliers and internal branch teams Process sales orders and projects from quotation stage through to on-site delivery Prepare accurate and timely quotations aligned with commercial targets Manage live projects using company systems, ensuring accuracy and proactive communication Liaise regularly with customers and suppliers via telephone and email (telephone confidence is essential) Work comfortably toward sales targets in a fast-paced environment Coordinate with other branches to monitor stock, availability and lead times Support the wider sales team with administrative tasks and reporting Uphold high standards of timekeeping, attendance and professional presentation Person Specification Essential: Proven internal sales experience with transferable skills Background within builders' merchants, timber merchants, construction materials or similar environments Strong verbal and written communication skills Confident using the telephone as a primary sales and relationship-building tool High attention to detail and accuracy Positive, proactive and eager-to-learn mindset Strong organisational skills and ability to manage multiple tasks Proficient with Microsoft Office, particularly Excel Strong customer service focus Right to work in the UK without sponsorship Desirable: Experience within faades, cladding or external building products Ability to drive and travel to other branches, customers or suppliers to support future career progression Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Removals Branch Manager / Operations Manager Salary: Competitive, depending on experience Location: Gloucestershire Start: ASAP Take the lead of a high-performing removals branch or step into a wider operations role with a well-established removals business. This role offers real autonomy, a supportive leadership team, and clear progression tailored to your experience and ambitions. What youll do: Plan and schedule domestic, commercial and international moves, including part loads, surveys and special projects. Lead, brief and support crews and office teams; set rotas, allocate vehicles, materials and resources to maximise utilisation and service. Own the customer journey end-to-end: enquiries, quotations, follow-ups, insurance guidance, issue resolution and post-move care. Keep operations safe, compliant and efficient: H&S, RAMS, vehicle and driver standards, training, audits and continuous improvement. Manage performance and costs: margins, KPIs, stock and materials, supplier liaison and simple, focused reporting. Drive local business development in tandem with head office marketing; nurture repeat and referral work What you need: Proven removals experience with responsibility for people, planning and service delivery; supervisory or managerial background preferred. Calm organiser with excellent communication skills and confident telephone manner; comfortable with industry software and Microsoft tools. Hands-on leader who sets standards, supports the team and solves problems quickly. Survey experience and knowledge of insurance options are advantageous. Full UK driving licence; higher licences, BAR standards knowledge or H&S qualifications are a plus. Why youll love this role: A genuine say in how the branch runs and how operations evolve. The ability to tailor your remit: start as Branch Manager or Operations Manager, with progression linked to clear, achievable milestones. Competitive package with benefits, training and long-term career growth. How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. *If youd like to know more about this Removals Branch Manager / Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Keywords / alternative titles: Removals Branch Manager, Operations Manager, Removals Operations Manager, Branch Operations Lead, Multi-Site Operations Manager TPBN1_UKTJ

We're on the hunt for an inspiring and driven ASSISTANT MANAGER to support in leading our CHELTENHAM store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that… We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset – deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute Obsession for amazing service – create a ‘customer focused' ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can't wait to tell their friends and family about Empowering leader – motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles Creative flair – WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation – have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work What's in it for you? A Salary of £27,000 per annum A great induction, setting you up for success in your new retail role 50% staff discount Incentives and initiatives Pension scheme Life insurance Optional private medical care Wellness programme Internal progression journey …just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!) If you're currently an Assistant Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know. #RMT TPBN1_UKTJ

About The Role What youll be doing: Working with the Store Manager, youll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu Youll be leading by example, co-managing a small team of between 4 - 6 members of staff Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What youll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment Youll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy Youll possess a high degree of self motivation and a can-do attitude Youll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What youll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where youll be working: Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: TPBN1_UKTJ

Service Delivery Manager £450 - £500, Outside IR35 Cheltenham Hybrid DV-Clearance Required Your new company A large Organisation based in Cheltenham Your new role The DV Cleared Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative working with customer teams and other suppliers to oversee the delivery of the service and deliver continuous service improvement. Responsibilities: Manage a team of up to 10 engineers to support the cross-domain system. Ensure timely response to incidents and oversee the incident management process. Ensure appropriate investigation into ongoing problems and agree suitable mitigation actions. Liaise with customer and other supplier stakeholders to manage and resolve issues. Contribute to configuration and asset management processes at the client. Ensure continuous delivery of updates into the test, reference, and production systems. Share product upgrade information with customer stakeholders to enable them to take advantage of new features and capabilities. Providing regular reporting to customers on the provision of the managed service, including providing reports on adherence to, or exceptions to, commercial commitments (SLAs, KPIs etc.) Providing regular reporting on customer satisfaction, including providing proposals for how any dissatisfaction will be addressed. Acting as a point of escalation for customers. Working closely with customer stakeholders on an ongoing basis to ensure that managed service docks into their own processes and tooling effectively and efficiently. Supporting internal stakeholders with commercial proposals and negotiations as required. Identifying and reporting commercial opportunities to the internal commercial stakeholders. Working with agile delivery managers to ensure seamless interaction between managed service provision and project delivery. What you'll need to succeed Experience of managed service provision to public sector customers Strong written and verbal communicator Proactive Adaptable Familiarity with ITSM frameworks such as ITIL and ISO 20000 Familiarity with Service Integration and Management (SIAM) Must have DV clearance What you'll get in return Up to £500 per day, outside IR35. Continuation on DV Clearance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Permanent | Full-Time Location: Cheltenham Hours: Monday to Friday, 08:30 - 17:00 Salary: £26,000 - £30,000 - DOE The Company A well-established specialist supplier within the construction materials and building products sector is seeking to strengthen its internal sales function following a recent strategic restructure. Operating as part of a wider group, the business has over two decades of continuous growth and is recognised for its technical expertise across cladding, façades and external building solutions. This creates an excellent opportunity for a motivated Internal Sales Executive to play a key role in the next phase of growth. The Role Reporting into the Sales Office Manager, the Internal Sales Executive will support both the Sales Office Manager and Area Sales Manager with day-to-day sales activity and project coordination. Initially, the role will report into a senior Branch Manager with extensive industry and product experience. This is a 100% office-based role, suited to someone with transferable experience from builders' merchants, timber merchants, construction materials or related sectors. Façades or cladding experience would be highly advantageous but is not essential. The business is looking for someone dynamic, quick to learn, positive in attitude and keen to build a long-term career within the organisation. Package & Benefits Salary of £26,000 - £30,000 No commission or bonus initially (new performance-based bonus structure in development) 23 days' holiday (increasing with length of service) plus bank holidays Holiday year runs January-December Christmas shutdown (typically 4 days) deducted from annual entitlement Life assurance at 2x annual salary Salary sacrifice pension scheme (launching February 2026) Retail discount schemes EV leasing scheme after 6 months' service (subject to criteria) Cycle to work scheme Eyecare vouchers & flu vouchers Medical cash plan Company events and wellbeing support Key Responsibilities Build, maintain and grow strong relationships with customers, suppliers and internal branch teams Process sales orders and projects from quotation stage through to on-site delivery Prepare accurate and timely quotations aligned with commercial targets Manage live projects using company systems, ensuring accuracy and proactive communication Liaise regularly with customers and suppliers via telephone and email (telephone confidence is essential) Work comfortably toward sales targets in a fast-paced environment Coordinate with other branches to monitor stock, availability and lead times Support the wider sales team with administrative tasks and reporting Uphold high standards of timekeeping, attendance and professional presentation Person Specification Essential: Proven internal sales experience with transferable skills Background within builders' merchants, timber merchants, construction materials or similar environments Strong verbal and written communication skills Confident using the telephone as a primary sales and relationship-building tool High attention to detail and accuracy Positive, proactive and eager-to-learn mindset Strong organisational skills and ability to manage multiple tasks Proficient with Microsoft Office, particularly Excel Strong customer service focus Right to work in the UK without sponsorshipDesirable: Experience within façades, cladding or external building products Ability to drive and travel to other branches, customers or suppliers to support future career progression Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Senior Product Manager – CRM, FSM & CPQ Platforms Location: Cheltenham / Remote Salary: £95,000 + Car Allowance Benefits: Bonus, pension, hybrid working, international exposure, long-term career progression Our client, a global business, is hiring a Senior Product Manager to own the strategy and evolution of its core sales and service platforms, including CRM, Field Service Management (FSM), CPQ and eCommerce. This is a senior, hands-on product leadership role with responsibility for global platforms, partner management, budget ownership and a team of five direct reports. The role sits at the intersection of technology, commercial teams and operations, ensuring platforms deliver measurable value across a complex, multi-country environment. What you’ll do Own the product strategy, roadmap and lifecycle for CRM, FSM, CPQ and eCommerce platforms Lead and develop a high-performing global product team (5 direct reports) Manage global implementation partners and vendors, ensuring value delivery and alignment Own platform budgets and investment planning across regions Act as the senior bridge between sales, service, IT, digital and business stakeholders Drive adoption, consistency of use and value realisation across the organisation Shape the evolution and deployment of platforms in line with enterprise architecture standards Lead stakeholder engagement across culturally diverse, hybrid and remote teams Ensure platforms support scalable growth, improved customer experience and operational efficiency What we’re looking for 10+ years’ experience working with enterprise sales and service platforms Proven experience as a Product Manager, Platform Product Manager, or Senior Product Owner Strong background in CRM, FSM and CPQ, ideally within a manufacturing or industrial environment Deep understanding of the Microsoft 365 ecosystem (CRM, FSM) Experience with Oracle-based quoting / CPQ tools Background in Business Analysis, business partnering or functional leadership Proven experience managing global teams, partners and stakeholders across time zones Comfortable operating in a hybrid, matrixed organisation Fluent English required; additional languages (Spanish, French, Portuguese) are advantageous The ideal candidate is a true product leader, not a project manager — someone who can define strategy, lead teams, influence senior stakeholders, and drive long-term platform value. Why join? Senior product ownership of mission-critical enterprise platforms Opportunity to shape global CRM, FSM and CPQ strategy Lead and grow an established product team High-impact role within a complex, international organisation Hybrid working with international exposure Apply now to lead enterprise-scale digital products and shape long-term platform strategy

Our client, a reputable independent automotive service centre based in Cheltenham, is seeking a skilled and experienced Workshop Manager to oversee daily operations and lead a dedicated team in a busy light commercial vehicle specialist workshop. This position offers a competitive salary, excellent career development opportunities, and the chance to work with a well-established local business committed to delivering high-quality service. Benefits: Competitive salary between £36,000 and £45,000 per annum, dependent on experience Optional overtime, including Saturday mornings (approximately 1 in 4 Saturdays from 9:30am to 12:30pm), subject to availability 28 days holiday inclusive of bank holidays Workplace pension scheme Access to in-house technical training and professional development Private health insurance coverage Working hours from 8:30am to 5:30pm, Monday to Friday, with flexibility on times Opportunity to join a friendly, established team operating for over 45 years Duties: Managing and scheduling the workshop diary efficiently as a Workshop Manager Overseeing and performing mechanical repairs, servicing, diagnostics, and vehicle preparation core responsibilities of the Workshop Manager role Ordering parts and liaising with suppliers to ensure smooth workshop operations Handling customer queries and inbound calls related to workshop services Issuing accurate invoices and managing workshop administration Leading and motivating the workshop team to meet targets and uphold high standards Requirements: Proven experience as a Vehicle Technician with supervisory or managerial skills suitable for a Workshop Manager position Ability to produce high-quality work efficiently within a busy workshop environment Strong leadership, team motivation, and customer service skills IT literacy and familiarity with workshop management systems Valid UK driving license with minimal points Experience in light commercial vehicle repairs and diagnostics is preferred Proactive attitude and commitment to team development This role offers a fantastic opportunity for a senior vehicle technician or workshop supervisor aspiring to step into a leadership position. The successful candidate will play a vital role in maintaining the workshops high standards and supporting the growth of the business. For further details or to discuss this vacancy, please contact Sarena Abbott at Perfect Placement Automotive Recruitment. We look forward to hearing from you. TPBN1_UKTJ

Everest are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE’s with qualified appointments, industry leading training, ongoing coaching and development from local senior management to make you and your team a success. What you’ll be doing Leading, managing and motivating a team of self-employed Sales Consultants, you’ll be proud of them and confident in developing your team using your existing and growing sales abilities. Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Door to Door Canvassers and Door to Door Canvass Team Leaders to your set targets. Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies. Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources. Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer. Work closely with the Sales Director to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets. Preparation and presentation of regular sales reports. What we’re looking for Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Ideally, experience of recruiting self-employed Sales Professionals. Highly motivated, with the natural ability to motivate & guide people to achieve targets. Meet strict deadlines in a targeted sales environment. Excellent negotiation skills. Experience of remote meetings/sales appointments, although not essential. Have a proactive approach and results driven. Flexible towards varied workloads and working hours . Able to provide a consistently high level of customer service. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You’ll receive industry-leading training within your role to help you reach your full sales management potential. Competitive salary £25,396.80 Basic with OTE between £50k - 100k Uncapped performance-related earnings Hybrid working arrangements Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact.

Customer Service Manager required for a leading engineering business delivering innovative solutions to global markets. Key Responsibilities of the Customer Service Manager include:. Salary & Benefits on offer for the Customer Service Manager.

That's why we build homes and deliver services for everyone in the community to thrive.

Are you an experienced Customer Service Manager looking for an exciting opportunity just outside of Lancaster? Our client, a market leader in the medical testing and services field, is seeking a dedicated Customer Service Manager to join their team. This role involves proactively engaging with custo

A leading engineering manufacturer is looking for an experienced Aftermarket & Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technical understanding

Job Title: Customer Service Manager Salary: £40,000 - £45,000 Location: Southampton Working Pattern: Fully on-site Contract: 6-month fixed-term contract

Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Ad. CUSTOMER SERVICE TEAM LEADER (office and telephone based)Location : BourneSalary :Up to £38kHours :This role is a 35-hou

You will need to evidence at interview how you have motivated teams to deliver sales and customer service on a consistent basis. As a manager you will need to communicate Places Leisure's vision to your team and ensure everyone undertakes a customer first approach and understands the team's objectiv

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. Our clients based close to Portsmouth have an exciting opportunity for Senior