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Our client, a fast-growing, marketing agency based in Cheltenham, has an exciting new opportunity for a Customer Success & Support Specialist to join their team on a permanent basis due to business expansion. The successful Customer Success & Support Specialist will be someone who: Has 1–2 years of experience in software support, client services, or training roles Communicates confidently and builds strong, lasting relationships with clients Is methodical, detail-focused, and enjoys solving problems efficiently Has a genuine passion for travel, hospitality, and luxury experiences Is proactive, commercially aware, and thrives in a dynamic, fast-paced environment In this role, the Customer Success & Support Specialist will be responsible for: Delivering outstanding support to clients using the company’s hospitality software solutions Managing and resolving support tickets promptly while following best practice procedures Installing, updating, and troubleshooting software, assisting clients with technical challenges Producing guides, tutorials, and knowledgebase content to help clients and internal teams Liaising with clients, internal teams, and third-party suppliers to ensure smooth operations Our client is offering the successful candidate a salary in the region of up to £30,000, along with benefits including pension, company events and generous holiday entitlement. If you are a motivated, client-focused pr...

Groundsman - Permanent opportunity - 37.5 hours Monday to Friday - £25,000 - Benefits; Pension, Holidays, onsite parking, excellent working environment The successful Groundsman will be responsible for; Working closely with the shop floor keeping their environment nice and tidy Making sure unused bits of material is recycled in the correct manner Helping to keep the outdoor area trim and presentable Using a sit on lawn mower and strimmer for the hedges Operating an automatic floor polisher Lifting and moving furniture when required Generally taking pride in the company site and keeping it looking outstanding Any other duties as requested by your Manager - helping out on the shop floor Responsible for unlocking and locking up the building Driving a small van maybe required You will be working in the cleanest of environments while taking pride in the overall site. The position will be working Monday to Thursday 7.30am til 4pm and Fridays 7.30am til 2.30pm. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy...

We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. This role is to support the busy Property Management team in an administrative capacity, with excellent opportunities for growth and development. Tasks will vary but will include managing data entry, liaising with tenants and landlords, coordinating appointments, answering calls, and handling general office administration. If you are passionate about developing your career and would excel working within a supportive environment, then this could be the job for you!No previous office experience is required as full training will be provided. You could be from the retail/leisure/hospitality industry looking to get into the office environment and progress within an administration role. The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as benefits including: • 22 days annual leave + bank holidays rising with years of service + your Birthday off

Our client, a fast-growing, marketing agency based in Cheltenham, has an exciting new opportunity for a Customer Success & Support Specialist to join their team on a permanent basis due to business expansion. The successful Customer Success & Support Specialist will be someone who: • Has 1–2 years of experience in software support, client services, or training roles, • Communicates confidently and builds strong, lasting relationships with clients, • Is methodical, detail-focused, and enjoys solving problems efficiently, • Has a genuine passion for travel, hospitality, and luxury experiences, • Delivering outstanding support to clients using the company's hospitality software solutions, • Managing and resolving support tickets promptly while following best practice procedures, • Installing, updating, and troubleshooting software, assisting clients with technical challenges, • Producing guides, tutorials, and knowledgebase content to help clients and internal teams

With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Senior Collections Analyst focusing on the more complex accounts, you will ensure prompt turnover of debtors into cash through proactive collection strategies whilst also ensuring the accurate and timely processing of customer payments supporting the overall efficiency of the order to cash function. You will play a key role in coaching and guiding the collections analysts through non-standard processes and escalations to ensure an effective outcome. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key Duties of a Senior Collections Analyst: Chase customer payments via calls, emails and using Dunning process, ensuring timely collection of debt Apply customer payments in a timely manner, ensuring accuracy and compliance with company policies Pro-actively resolve unallocated cash and deductions to ensure sales ledger is accurately reflected Negotiate payment plans with customers where appropriate, ensuring that any high-risk accounts are identified and escalated Produce management commentary for key KPI's as and when required Support internal and external audits by providing necessary documentation Ensure compliance with VAT and other relevant financial regulations Clear communication to senior stakeholders and customers in a confident manner Ability to present to superiors as well as non-AR colleagues (i.e. IT Helpdesk, Wider Business) Use previous experience & judgement when responding to customers and internal escalations professionally and promptly Share any learning and support peers, specifically working with risk, billing, customer services, transport and commercial to resolve issues Support analysts with non-standard processes or escalations Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements as well as review those suggested by others and lead implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Working knowledge of Excel and the ability to perform basic data analysis (e.g. Pivot, Filter, VLOOKUP) Working Knowledge of Outlook and Word, ability to produce basic Power Point presentations Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system preferred but not required Good literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Working Knowledge of UK domestic as well as EU + RoW tax scenarios and their impact on invoicing Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 24 Days plus 8 Bank Holiday Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer Life Assurance - x2 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As an O2C Credit Manager, you will manage a team of Credit Risk Analysts and Senior Analysts to oversee data governance and credit policies across the group ensuring that financial credit risk is managed effectively thus minimising the level of potential bad debt across the organisation. You will also support the prompt turnover of debtors into cash through informing and driving proactive collection strategies across the group. You will be fully accountable for the team's efforts and conduct when executing tasks, and the overall efficiency and effectiveness of the credit function. You will share joint responsibility for the end-to-end Order to Cash process, working closely with Sales and other key business stakeholders to ensure seamless execution and continuous improvement. In this role it is paramount that you build and maintain strong, collaborative relationships with key customers and internal stakeholders and be influential in your dealings with them. Key duties of a Credit Manager: Manage tasks appropriately within the team to ensure that your team manages customer risk profiles in an accurate, compliant and timely manner, whilst supporting effective cash collections strategies, and act (including corrective or disciplinary action where needed) when this is not happening Proactively review reporting/KPI's, continually monitoring the end-to-end O2C process Based on your prior experience identify process pain points, initiate corrective action where necessary and able, escalating where not Be accountable for the planning, coordination and fixing of issues within the process Give feedback (positive and negative) in a constructive manner to direct reports Be accountable for how the team are mentored and managed, and coach subordinate leaders on how to mentor, direct and lead their teams Engage with the wider Muller group to drive compliance with VAT and other relevant financial regulations Clear communication to senior stakeholders and customers in a clear and confident manner. Be able to present to superiors as well as non-AR colleagues (i.e. IT Helpdesk, Wider Business): Confidence when robustly engaging with Seniors, 3rd parties and Customers Be able to defend a position in a discussion/debate and able to present logical/coherent arguments when presenting to Design Forums (DF) and Senior Leadership Teams (SLT) Be able to persuade and motivate subordinates appropriately verbally and by email Share any learning and support peers, specifically working with risk, billing, customer services, transport and commercial to resolve issues Manage any internal or external escalations in a timely and professional manner, ensuring clear and concise communication is always maintained Be able to coach less experienced members of the team through challenging/non-standard business scenarios Be versed in policies relating to employee conduct, discipline and benefits and use this knowledge to support, reward or correct employee behaviour as necessary Verify & validate the effectiveness of proposed process improvement solutions by other team members Be prepared to plan and lead the implementation of solutions as and when required Using previous experience be able to scale the impact issues will have on the end-to-end O2C process, and therefore prioritise the order they are addressed Be prepared to plan and lead the implementation of solutions as and when required including the planning, coordination, testing and implementation of change items Qualifications Good knowledge of Excel and the ability to perform advanced data analysis (e.g. Pivot, Filter, CONCAT, IF, VLOOKUP, graphs) Good knowledge of Outlook and Word, ability to produce advanced Power Point presentations Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system preferred but not required Excellent literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Be able to confidently discuss tax issues outside of the O2C team (i.e. Tax Team, CFO) Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 25 Days plus 8 Bank Holidays Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Account Manager Toddington, Gloucestershire £35,000 - £45,000 We're looking for an experienced Account Manager to join a well-established, close-knit organisation in Toddington, Gloucestershire. This is a people-focused business with a supportive culture, offering an alternative to a traditional corporate environment. Experience within the packaging industry, or a similar B2B sector, would be highly advantageous. In this role, you'll manage and grow existing customer relationships while helping to identify new opportunities to support the company's continued growth. Key Responsibilities Manage and develop existing customer accounts to maximise revenue and satisfaction. Build strong, lasting relationships with key clients. Identify opportunities to expand services within existing accounts. Coordinate orders and ensure customer requirements are delivered on time and to a high standard. Investigate and resolve customer issues with a proactive, solutions-focused mindset. Work closely with colleagues and management to achieve shared business objectives. Candidate Profile Proven experience in account management or sales, ideally within the packaging industry or a similar B2B sector. Excellent relationship management and communication skills. Self-motivated, proactive, and confident managing client relationships independently. Flexible and comfortable balancing office work with client visits. What's on Offer Competitive base salary with quarterly performance bonuses. Use of a pool car during business hours. The chance to play a pivotal role in a respected, growing, and genuinely people-focused business. A friendly, supportive environment that values professionalism, innovation, and real results - without the corporate red tape. If you're a motivated Account Manager looking to make a meaningful impact within a close-knit team, we'd be delighted to hear from you. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

A prominent retail recruitment agency is seeking a retailer in Cheltenham to assist in managing a design-led store. This role offers a competitive salary package of £30,000 to £32,000 plus commission, benefits including healthcare, and opportunities for growth within a vibrant store environment.

Sales Manager Toddington, Gloucestershire £35,000 - £45,000 We're looking for an experienced Sales Manager to join a well-established, close-knit organisation in Toddington, Gloucestershire. This is a people-focused business with a supportive culture, offering an alternative to a traditional corporate environment. In this key role, you'll combine the management of long-standing customer relationships with the drive to uncover new opportunities and support the company's continued growth. Key Responsibilities Develop and nurture existing customer accounts to maximise revenue. Identify and convert new business opportunities. Coordinate orders, ensuring customer requirements are met on time and to a high standard. Investigate and resolve customer issues with a proactive, solutions-focused mindset. Work closely with colleagues and management to help achieve shared business goals. Candidate Profile Proven track record in sales, with strong business development experience. Excellent relationship-building and communication skills. Self-motivated, proactive, and comfortable working independently. Flexible, confident, and effective both in the office and during face-to-face customer visits. What's on Offer Competitive base salary with quarterly performance bonuses. Use of a pool car during business hours. The chance to play a pivotal role in a respected, growing, and genuinely people-focused business. A friendly, supportive environment that values professionalism, innovation, and real results - without the corporate red tape. If you're a motivated Sales Manager looking to make a meaningful impact within a close-knit team, we'd be delighted to hear from you. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

ChiefEngineer@environment-agency. The Deputy Director for Asset Operations Services plays a key role in the Environment Agency, reporting directly to the Chief Engineer and Director of Standards, Asset Management and Engineering. This role will support the Chief Engineer in maintaining engineering t

The Environment Agency values difference. ChiefEngineer@environment-agency. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed.

The Environment Agency is looking for a talented individual to deliver the strategic direction the Environment Agency needs to achieve a step change in the volume, quality and accessibility of information about the state of the environment. This role in the Chief Scientist’s Group does not require

The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never been more critical. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Ser

ChiefEngineer@environment-agency. The Environment Agency values difference. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed.

Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the. The Environment Agency is changing fast, and the need for effective and efficient processes and clear govern

Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the. You will be responsible for shaping the agency’s approach to asset data governance, digital innovation, an

The Environment Agency is looking for a talented individual to deliver the strategic direction the Environment Agency needs to achieve a step change in the volume, quality and accessibility of information about the state of the environment. This role will lead diverse teams of around 25 direct staff

What worked, and what didn’t? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. The Environment Agency, as a Non-Departmental Public

The Environment Agency is recruiting a Fluvial Flood Risk Modelling Officer to join our national flood risk evidence modelling service. The Environment Agency is fully committed to having a diverse and inclusive workforce.

A public sector agency in the United Kingdom is seeking a Head of Communications Governance and Efficiency to lead efforts in improving communications strategies and governance processes.

The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never been more critical. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align

The Environment Agency is a Non‑Departmental Public Body sponsored by Defra and aligns with Civil Service guidance on the appropriate use of artificial intelligence. Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our

A governmental environmental agency is seeking a Technical Advisor to join their Monitoring and Data Systems Team. The ideal candidate will manage users, support environmental monitoring systems, and maintain datasets. Familiarity with PowerBI, Excel, and environmental data systems is desired.

A public sector agency is seeking a Head of Communications Governance and Efficiency to enhance communication processes and governance frameworks.

The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never been more critical.

Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. The Monitoring Data and Systems Team in Instrument and Systems provides support to the business by maintaining important Environment Agency

Although the Environment Agency is a non‑departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. The Environment Agency, as a Non-Departmental Public Body, is committed to p

A government environmental agency is seeking a Technical Advisor for the Monitoring and Data Systems Team, responsible for managing users and datasets related to water quality and environmental monitoring. Candidates should be proactive problem solvers with excellent communication skills, as well as

Incident response is an essential part of working for the Environment Agency and an active way to support communities and prevent environmental harm. The Environment Agency is a Non‑Departmental Public Body committed to value for money and operates within Central Government frameworks. The MDS man

A governmental agency in the UK is seeking a Head of Communications Governance and Efficiency. This position offers the opportunity to drive organizational efficiency and requires a strategic thinker who can adapt in a fast-changing environment.

A governmental agency in the UK is looking for a Fluvial Flood Risk Modelling Officer to enhance their national flood risk evidence modelling service.

A national regulatory agency in the United Kingdom is seeking an experienced urban drainage advisor to design and implement new regulatory approaches.

A governmental environmental agency in the UK is seeking a Technical Officer to support and improve Monitoring Data & Systems.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises

The Environment Agency commits to an inclusive workforce that reflects the communities we serve. Sewerage Technical Advisor – 32397 (Environment Agency). Work proactively with Environment Agency teams and external organisations to embed new processes and approaches across dispersed teams.

Working proactively with Environment Agency teams and external organisations, the role will lead the development of audit processes for water quality investigations carried out under the Storm Overflows Assessment Framework and Environment Act. The Environment Agency are fully committed to having an

This role involves managing environmental monitoring systems and data, supporting users, and working on Water Quality systems.

A governmental environmental agency is seeking a Sewerage Technical Advisor to develop and implement new regulatory approaches in the wastewater sector.

A UK environmental organization seeks a Technical Advisor for the Monitoring Data & Systems Team in Tewkesbury. The role involves managing environmental monitoring systems, supporting users, and ensuring data quality. The organization offers a flexible work environment, extensive training opportunit

The team supports and assures the Environment Agency’s Flood and Coastal Risk Management (FCRM) programmes to deliver our core ambition of a nation resilient to climate change. The Environment Agency offers flexible working, 27 days annual leave, 37‑hour working weeks, an award‑winning Pension

A UK government agency is seeking a Deputy Director of Asset Management Systems to lead strategic initiatives for national asset systems in flood and coastal risk management.

This role is accountable for managing and assuring the application of the engineering and asset management data and technical standards of the Environment Agency. Referrals increase your chances of interviewing at Environment Agency by 2x. The Deputy Director leads on external relationships with man

A governmental environmental agency is seeking a Sewerage Technical Advisor in Greater Lincolnshire to lead in sewer hydraulic modelling and design regulatory approaches. The successful candidate will have a relevant degree, experience in environmental planning, and a passion for coaching others in

The Environment Agency values difference. The Deputy Director, Asset Management Systems is a strategic leadership role within the Environment Agency’s Flood & Coastal Risk Management Directorate. You will be responsible for shaping the agency’s approach to asset data governance, digital innovati

Working proactively with Environment Agency teams and external organisations, the role will lead the development of audit processes for water quality investigations carried out under the Storm Overflows Assessment Framework and Environment Act. The Environment Agency are fully committed to having an

A national environmental agency in the UK seeks a Fluvial Flood Risk Modelling Officer to provide technical support for flood risk management. Ideal candidates will have experience in data management and strong analytical skills, along with a commitment to equality and diversity in a flexible workin

The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never more critical. Resilient and adaptable in a fast‑changing environment. Experience in communications or stakeholder engagement envi

The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never been more critical. Resilient and adaptable in a fast‑changing environment. Experience in communications or stakeholder engagement