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Your new company Join a respected manufacturing leader near Carlisle, known for its premium products and strong customer relationships. With a team of 150 and a turnover of £50 million, our client is proud of their collaborative culture and commitment to excellence. They're now looking for a proactive and personable Customer Service Co-ordinator to help elevate the customer experience across the business. Your new role Reporting to the Customer Operations Manager, you'll be a key part of a small, supportive team. Your mission: to ensure every customer interaction is smooth, professional, and solution-focused. Your responsibilities will include: Acknowledging all customer queries within 24 hours. Logging and tracking concerns in SAP, ensuring timely resolution. Investigating issues thoroughly, collaborating across departments. Communicating clearly and empathetically with customers via phone, email, and other channels. Promoting consistent customer service practices across the business. Spotting trends and recurring issues, helping teams address root causes. Supporting initiatives to measure and improve customer satisfaction. What you'll need to succeed We're looking for someone who's: Comfortable in a fast-paced environment and detail-oriented. Skilled in Word, Excel, and PowerPoint. A confident communicator - both written and verbal - with internal and external stakeholders. A creative problem-solver who enjoys working with others. Familiar with SAP (preferred, but training provided). What you'll get in return Salary: Up to £28,000 (depending on experience) Hours: 40 per week (08:00-17:00, 30-min lunch) Location: Full-time office-based Benefits: -5% employee pension / 7.5% employer contribution -Life assurance (2-4x salary) -25 days annual leave + bank holidays (plus 1 extra day every 5 years) -Option to buy 5 additional days annually -Share incentive scheme -Cycle to work scheme -Retail discounts & cashback offers -Sports & social club with monthly prize draws and event contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Field Service Engineer (UPS / Power Distribution) £40,000 - £47,000 + Company Vehicle + Training + Progression + Overtime + Company Benefits Carlisle / M6 Corridor Are you a Service Engineer with experience in UPS, battery or power distribution looking to join a global leader in the industry? Are you looking to progress your career in a permanent role that offers travel opportunities, variety, and the chance to work with cutting-edge technology? On offer is the chance to join a well-established company where you will become a vital asset to the business. Founded over 130 years ago, they specialise in providing high-quality maintenance, repair, and installation services for critical power systems, including UPS, batteries, power distribution, and site monitoring equipment. The company prides itself on having a great work environment and a tight-knit team that ensures great career growth and skill development. You'll be performing startups, routine maintenance and emergency repairs on UPS and power distribution systems, delivering expert technical advice to clients, and maintaining strong relationships with customers, sales teams, and distributors. Your work will be split between the Sellafield nuclear site and various other client sites throughout the UK where you'll be troubleshooting and repairing equipment from various manufacturers. This role would suit a Field Service Engineer with a background in electrical/electronic engineering, particularly in the power systems or UPS industries, looking to further their career in a dynamic and fast-paced environment with opportunities for growth. The Role: Perform startups, maintenance, and emergency repairs on UPS, batteries, power distribution, and site monitoring equipment Travel to client sites across the UK, troubleshooting power systems Provide technical recommendations and collaborate with the service team Establish, promote and maintain excellent rapport with customers, salesmen and distributors. The Person: Field Service Engineer with UPS, batteries, or power electronics experience HNC/HND in Electronic Engineering or equivalent. Full UK Driver's License Willing to travel and stay overnight If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Keywords: Field Service Engineer, Service Engineer, Engineer, UPS, Batteries, Power Supplies, Unlimited Power, Cumbria, Carlisle, Morecambe, Blackpool, Sellafield Reference Number: BBBH21302 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs Privacy Policy and Disclaimers which can be found on our website. TPBN1_UKTJ

Parts Advisor (Automotive / Engineering / Agricultural) £26,000 - £28,000 (OTE 35K) + 30 Days Holiday + Training + Bonus Carlisle, Cumbria Are you a Parts Advisor looking for an exciting work environment where you will be engaging with local customers in this busy, dynamic and growing machinery dealership? Do you want opportunities to develop your career through bespoke training, progression routes to management and the chance to significantly increase your earnings through overtime and bonuses? In this role you will be responsible for dealing with clients and customers on agricultural equipment, providing quotes, checking deliveries, managing stock and assisting depot staff. This is a busy depot and a customer facing role offering plenty of variety. This company is a market leading distributor of heavy construction and agricultural machinery in the United Kingdom. They have built a solid reputation over the last 40 years for providing the best quality equipment and have grown consistently since their start and are looking to capitalise on this growth with this recent vacancy. This role would suit a Parts Advisor from any background looking for an exciting role offering plenty of training, career progression and overtime opportunities to significantly increase your earnings. The Role: Dealing with queries as required Supporting the Service Department as needed Maintaining Stock as needed Monday to Friday, 39 hours with plenty of overtime available paid 1.5x - 2x rates The Person: Parts Advisor Looking for a varied and exciting role Reference Number: BBBH 21403 Parts, Sales, Advisor, Office, Telesales, Automotive, Construction, Machinery, Capital, Equipment, Agricultural, Pumps, Crushers, Plant, Heavy, Industrial, Carlisle, Cumbria If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Your new company You will be working for one of Scotland and Northern England's leading firms of Chartered Surveyors, with a strong reputation for delivering high-quality property services across residential, commercial, and specialist sectors. The Carlisle office is a growing hub for professional services in Cumbria and the surrounding regions. Your new role We are seeking an experienced and ambitious Associate GP Surveyor to lead our Carlisle office. The successful candidate will focus primarily on loan security valuations, with additional responsibilities in agency and property management. This is a key leadership role with the opportunity to develop and grow a team of surveyors, shaping the future of our presence in the region. Key Responsibilities • Undertake Red Book valuations for secured lending purposes across a range of commercial properties., • Provide professional advice to banks, financial institutions, and private clients., • Support and grow the agency function, including sales, lettings, and acquisitions., • Oversee property management instructions, liaising with landlords and tenants., • Act as Office Manager, ensuring smooth day-to-day operations and maintaining high professional standards., • Mentor and support junior surveyors, with a view to building a strong local team., • MRICS qualified with a minimum of 3-5 years post-qualification experience., • Proven experience in loan security valuations and general practice surveying., • Strong knowledge of the Carlisle and wider Cumbria property market., • Excellent communication, leadership, and client-facing skills., • Ambition to grow a team and take on a strategic leadership role., • £50,000-£55,000 plus car, • Discretionary bonus, • Supportive and collaborative working environment., • Autonomy to shape the future of the Carlisle office. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Environment Agency regulates activities across urban and rural environments, including waste sites, farms, and land management. We sit within the Environment and Business (E&B) Directorate, delivering government environmental objectives through evidence, expertise, and innovation. Apply now

The Environment Agency is a non-departmental public body committed to diversity and inclusion, safeguarding communities and the environment. Passionate about the environment and willing to learn about environmental regulation/enforcement. Environment Agency is an employer with flexible working patte

The Environment Agency regulates activities across urban and rural environments, including waste sites, farms, and land management. We sit within the Environment and Business (E&B) Directorate, delivering government environmental objectives through evidence, expertise, and innovation. Apply now

At the Environment Agency we aspire for inclusivity to thrive in our workforce. At the Environment Agency we aspire for inclusivity to thrive in our workforce. This Environment Agency priority attracts a great deal of attention and scrutiny from the government, media and waste industry.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. Referrals increase your chances of interviewing at Environment Agency by 2x. If you are applying from the

Be the Environment Agency’s Programme Executive for both the Contaminated Land and Water and Abandoned Metal Mines Programmes. Effectively organises self and takes personal responsibility for own role in the Environment Agency. Selects, plans and manages contractors, programmes or events to achiev

The Environment Agency are looking for an experienced investigator to join our National Investigations Team as a Senior Environmental Crime Officer. This is a hybrid working role and you will work flexibly both from home and your nearest Environment Agency Office. The Environment Agency, as a Non-De