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Customer Service Manager Salary 30k dependent on skills and experience Location office based daily Cheltenham GL50 Full time What We Offer: • Salary £30k/annum, • Company pension scheme, • Cycle to work scheme, • Health Care Cashplan About Us: &SONS are more than just a company - they are a family. With a legacy of excellence spanning many years, they have established themselves as a leader in the workwear inspired clothing industry. Their commitment to quality, innovation, and customer satisfaction sets them apart, and their people are at the heart of everything they do. The Team You Will Be Leading: &SONS have a small team who are very important to their business. They are the ‘face’ of their business, the people who inform, guide, and advise customers on everything from availability, order tracking, and dealing with any problems. The Role: Customer Support Management • Oversee day to day customer service across email, live chat, phone, and social channels., • Lead, support, and mentor the customer service team, including onboarding, training, and performance management., • Review and optimise processes for handling queries, returns, exchanges, and complaints., • Ensure all customer interactions align with brand tone of voice and values., • Use customer feedback and data to identify and resolve pain points in the online experience., • Work closely with Marketing to align on promotions, campaigns, and communications., • Provide feedback to Product and Merchandising teams on customer insights (sizing, fit, quality)., • Monitor and report on customer service KPIs., • Provide regular insights to leadership to inform product and operational strategy., • Strong leadership and people management skills., • Excellent written and verbal communication; customer-first mindset., • Calm and solution-oriented under pressure., • Highly organised, detail-driven, and process focused., • 3+ years’ experience managing customer service in fashion, retail, or e-commerce., • Proven track record of leading a small-to-mid-sized team., • Demonstrable success in improving customer satisfaction and optimising processes., • Familiarity with Shopify e-commerce platforms &SONS is for everyone. We believe that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. We employ the right person for the job, if you are qualified for the position and reading this - we welcome you! INDHS

Role: Calibration Technician Location: Cheltenham Duration: 6 month Inside IR35: Umbrella About our client: A global leader in aviation, dedicated to advancing the future of flight through innovation and precision engineering. With a rich legacy of excellence, they design and manufactures world-class jet engines and systems for commercial, military, and business aviation. Committed to sustainability and cutting-edge technology, they are shaping the next generation of aerospace solutions. Be part of their visionary team and contribute to groundbreaking advancements in flight technology. Job Description The Calibration Technician will be responsible for the calibration and repair of test equipment as directed by the Calibration Manager. The candidate will be responsible for the calibration of commercial off the shelf equipment and bespoke GE designed equipment and systems, encompassing all engineering disciplines with exposure to various electronic, mechanical, barometric and optical test equipment. The role requires handling of multiple tasks and the ability to respond to changing priorities. Desired characteristics: • Ability to follow Calibration Procedures, • Perform technical investigation, • Good problem solving skills, • Planning, recording and task management skills, • Good communication skills, • Competent with using business systems for data management, • Qualification in Electrical/Electronics (minimum ONC or equivalent) or demonstrable experience, • Relevant experience in metrology, • Good problem solving skills, • Experience/knowledge of electrical, electronic, optical and mechanical hardware calibration, • A strong problem solver with an interest for engineering and technology, • Analytical, with a keen attention to detail, • A good team player who is capable of operating in a multi discipline environment, • Strong organisational and communication skills, • Energetic and self-motivated, with an ability to self-manage tasks and priorities, • Experience advantageous Please apply if you want to be part of a leading global Aerospace company that delivers complex, mission-critical solutions!

Infrastructure Engineer/Integration & Test Engineer Brockworth, Gloucestershire Great salary, BUPA, Bonus, 4 Day Work Week Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, training solutions and complex program management for global security, civil and commercial markets. Simply stated, our mission is to be the world’s leading global security and aerospace company. Whats going on? Join Our Team as an Integration & Test Engineer (with a Focus on Infrastructure Engineering) Are you passionate about integrating cutting-edge technologies while ensuring robust security measures? We’re seeking talented individuals at all levels to join our dynamic team as Integration & Test Engineers, with a particular emphasis on Infrastructure Engineering expertise. At Lockheed Martin, we’ll provide you with meaningful work and education opportunities that will allow you to develop your skills and enhance your career with us, but equally important, you can also enjoy a strong work-life balance. To ensure this, we offer a flexible work schedule and a comprehensive benefits package to enable you to live a healthy, fulfilling life in and outside of work. You’ll play a pivotal role in integrating, testing, and securing a range of systems and applications, with a strong focus on designing, building, and maintaining scalable, reliable, and secure infrastructure. As an Infrastructure Engineer within our Integration & Test team, you’ll be at the forefront of driving innovation and safeguarding digital infrastructures by ensuring robust, high-performance systems that support our mission-critical solutions. You’ll need to have an understanding of Windows and Linux systems and DevSecOps principles and experience of working within a multi-disciplined team. Knowledge and understanding of core software tools, methods, and frameworks to reliably integrate and deploy, integrate, and test features into environments to ensure optimum outcomes for our customers. Additionally, we’re looking for candidates with hands-on experience in infrastructure engineering, including expertise in areas such as cloud architecture, containerization (e.g., Docker, Kubernetes), infrastructure-as-code (e.g., Terraform, Ansible), and system performance optimization to support seamless integration and testing processes. Key Responsibilities: • Plan, develop, and execute software test and integration plans, ensuring compliance with specifications, while leveraging infrastructure engineering best practices to maintain system reliability and scalability., • Develop scripts and integrate automated testing frameworks within CI/CD pipelines and a wider ecosystem of tools, incorporating infrastructure automation to streamline deployments., • Debug and identify defects in the whole stack, from front-end to back-end databases and middleware, with a focus on resolving infrastructure-related bottlenecks and issues., • Integration and delivery of large and complex solutions into a wider system-of-systems, ensuring infrastructure components are robust and interoperable., • Deployment in Public, Private, and Hybrid Cloud environments, addressing potential constraints while optimizing infrastructure performance and security. If you’re passionate about Integration & Test, with a strong background in Infrastructure Engineering, and eager to take your career to the next level, we want to hear from you! Apply now to join our team and embark on an exciting journey of innovation and growth. Required skills, qualifications and experience • Demonstrable experience in the field of Test and Integration., • The ability to work within an agile environment and delivering using Scrum and Sprints utilising tools such as Jira and Confluence to help planning and collaboration., • Experience working with Agile and DevSecOps software delivery., • Experience of Agile Development using SCRUM., • Experience planning, developing and executing test plans, • Experience in developing strategies supporting formal product sell off, • Experience in automated testing in the software domain, • Experience in developing GitLab CI/CD Pipelines., • Experience with Commercial and Open Source automated testing frameworks, • Experience working with Git, Atlassian suite, Jira, Confluence or similar, • Knowledge and automation of both functional and non-functional aspects of a system, • Automated analysis and reporting of test results, identifying trends or anomalies overtime, • Knowledge and experience in setup and development of testing environments and Blue Green deployment approach, • Experience in integration and debugging complex software systems at scale, • Qualifications or Certifications in one or more of the following: ISTQB Foundation, ISTQB Testing Specialism (Agile, Performance, Security, Manager or Analyst), ISTQI - Certified Agile Tester, • Desired Skills:, • Can support maturation of automated CI/CD software pipelines for Cloud deployments, • Understanding of IaC and using this to deploy and integrate services on cloud, • Hands on experience in using and integrating with AWS Services such as EC2, EKS, Fargate, IAM, S3, Lambda, • Experience using the AWS SDK (Boto3) to automate integration tasks, • Experience or understanding integrating hybrid-cloud application deployments, • Understanding of CloudTrail to debug and diagnose integration issues Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognise the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximise value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking Seasonal Retail Sales Associate (Luxury Brand Ambassador) part time to join our team on a Six-weeks Contract during our key trading period in the run up to Christmas (mid-November to Christmas). A passion for luxury fragrance is essential, along with a warm, professional demeanour and the ability to create an exceptional shopping experience ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Location This roles are based in the John Lewis Cheltenham. ✂Benefits · Up to 6-week temporary role for those looking for short-term employment during the festive period · Monthly competitive commission structure on top of basic salary per month · Training provided · Bonus opportunity · Possibility of permanent opportunities ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Projects & Planning Manager Location: On-site near Cheltenham (Remote working not available) Salary: £50,000–£60,000 OTE (plus performance-related bonus) Contract: Full-time, Permanent Hours: Monday–Thursday: 08:00–17:00, Friday: 08:00–14:00 Are you an experienced Project Manager with a passion for advanced manufacturing and automation? We’re representing a leading UK manufacturer of bespoke automation and control systems, seeking a Projects & Planning Manager to oversee the delivery of complex, multi-million-pound engineering projects. Based near Cheltenham, the company designs and builds custom automation machinery — including robotics, vision inspection, and factory control systems — for clients across the food, beverage, and packaging sectors. First Off - What’s In It for You? • £50,000 – £60,000 OTE (basic + KPI-driven bonus), • Contributory pension scheme, • Private health insurance for you and your family (after probation), • 21 days holiday plus bank holidays, increasing with service, • Cycle to work scheme, • Spot bonuses, • Opportunity to work for a fast-growing advanced manufacturing business Key responsibilities include: • Managing multiple complex automation projects simultaneously, ensuring on-time and on-budget delivery, • Setting and monitoring project milestones, budgets, and resources across fabrication and assembly, • Maintaining close oversight of project progress, KPIs, and cost performance, providing regular updates to the Board, • Driving effective communication and coordination between engineering, workshop, and management teams, • Implementing quality management processes and ensuring readiness for FATs, • Leading and developing direct reports including the workshop manager, fabrication team leader, and machine shop supervisor, • Conducting performance reviews, managing workloads, and fostering a culture of accountability and improvement, • Identifying and implementing process improvements to enhance efficiency and output across operations The ideal candidate will have: • At least 5 years’ experience managing multiple projects within an engineering or manufacturing environment, • Proficiency in project management tools (Microsoft Project or similar) and ERP systems (SAP preferred), • Strong budgetary and resource planning skills, • Proven ability to lead and motivate teams across diverse disciplines, • Excellent communication, organisation, and stakeholder management skills, • A solutions-driven mindset with strong commercial awareness and attention to detail This is a fantastic opportunity to join a fast-growing advanced manufacturing business at the forefront of automation and engineering innovation. If you thrive in a dynamic, hands-on environment and enjoy the challenge of delivering bespoke technical solutions, we’d love to hear from you.

We have an exciting opportunity to join the Pilgrims Europe Product & Innovation team with a vacancy for a Product Development Manager based at our Shillelagh site. This role will work closely with both the New Product Development & New Product Introduction Teams in nurturing a food culture in the b

The Project Manager – EV Charger Launch will gain hands‑on experience in a forward‑facing, sustainable technology environment, shaping the final stages of a major innovation. Project Manager – Renewable Energy Product Launch. The company is expanding its sustainable product portfolio with th

Develop new innovations from within Kohler Co. Report directly to the Senior Manager – Programmes, Innovation. We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support health and wellbeing, career growth and development opportunities, a diverse and inclu

We are currently looking to recruit an ambitious and driven Marketing Manager to join the University Marketing team and support our Research and Enterprise Directorate. You will contribute to the development and delivery of a marketing plan to support growth across our Centre for Sustainable Innovat

If you're a Product Innovation Manager, Innovation Manager or Commercial/ Strategy Manager, passionate about building consumer products whilst positively impacting society then this could well be the role for you. Innovation Manager to own the intersection of commercial strategy, insights, and game

Innovation Project Manager - Major NHS Hospital Programme. You'll be at the forefront of healthcare innovation, leading pilots that will define the hospitals of tomorrow:. Proven track record delivering PoC/PoV or innovation projects in complex, regulated environments.

Company description:At Warburtons, family is at the heart of our business.Five generations'? worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 149 years.Warburtons is the largest bakery brand in the UK, but that doesn't a

Ready to shape the future of supply chain through data, AI, and innovation?. At Booker, we're building a smarter, faster, and more adaptive supply chain—and we're looking for a visionary Lead Analytics Manager to drive that transformation. A passion for innovation, transformation, and continuous i

FTEClosing date: 09/11/2025About the Cambridge Manchester Innovation Partnership:The Cambridge Manchester Innovation Partnership (CBGMCR) is the UK's first cross-UK innovation alliance, led by the University of. Job Title: Innovation Ecosystem Manager - CBG x MCRLocation: Oxford Road, ManchesterSa

The Innovation Project Manager will be responsible for identifying opportunities for innovation and managing all innovation projects, as well as the implementation of Generative AI solutions, ensuring their successful execution and delivery. Our client is seeking a highly motivated and experienced I

Offer new innovation ideas specific for the client and implement them as efficiently as possible. Previous experience of working in innovation/audit/environmental. Proven experience in assurance-related tasks within a professional services firm, ideally at Manager grade.

Whether it’s flight content, cruise packaging, or travel tech, we do it all with innovation and our partners in mind. Travel Innovation Group brings together three powerhouse brands—Lime, Aviate, and Calrom—to offer cutting-edge travel solutions to the trade.

We're looking for a Product Manager - Product Innovation who thrives in ambiguity, someone who can take ideas from zero to one, move quickly from concept to prototype, and learn through real user impact. Communicate discoveries and progress with clarity, building trust and excitement around innovati

If you are a Product Innovation Manager or a Commercial/Strategy Manager passionate about building consumer products whilst positively impacting society, please apply today for a confidential call to discuss the position in more detail. We are seeking an experienced Innovation Manager to own the int

This is an exciting opportunity for an Innovation Reliefs Manager to work in an actively growing, specialist Innovation Reliefs tax team at RSM. In depth knowledge of Innovation Reliefs. Our National Innovation & Capital Tax Reliefs Team works with a range of companies, from start-ups to multination

You will directly contribute to the delivery and evolution of strategic initiatives that drive innovation across Eutelsat. This is a unique opportunity to make a significant impact within an organization that values innovation, collaboration, and professional development. Identify relevant innovatio

Innovation Reliefs Manager - Software Specialist | RSM UK. This role is part of the National Innovations Reliefs Team in London, working with a range of companies from start-ups to multinationals to assist them in preparing claims for Research & Development tax relief.

Experience working in aHealthTech company selling new innovations or providing consultancy services into early-stage technology development. Business Development Manager (HealthTech). Through our incredible people and innovation infrastructure, we collaborate with our partners in industry, academia,

Senior Innovation Project Manager (FMCG). Are you ready to lead transformative projects that define the next generation of consumer products across EMEA? We’re looking for a Senior Innovation Project Manager to champion product development, streamline processes, and deliver complex initiatives tha

Innovation and Research Policy Manager (Clinical). Join the Association of the British Pharmaceutical Industry (ABPI) as an Innovation and Research Policy Manager (Clinical). The Innovation and Research Policy Manager (Clinical) will support the development of and lead on policy advocacy and impleme

Business Development and Innovation Manager. Orchestras Live is seeking a Business Development and Innovation Manager to provide strategic leadership, build and manage a sales pipeline with products and services that will generate new sources of income. As Business Development and Innovation Manager

We embrace the many ways people think, learn, and experience the world—because we know that diverse minds drive innovation. Your influence will build market momentum that drives innovation and opportunity across our sales channels, directly impacting the growth of Siemens' smart infrastructure.

As Innovation Manager this role is key to the development and execution of activities to identify relevant and innovative opportunities for the Paragraf technology. Lead the progression of the fundamental understanding of graphene in relation to current and future products, fostering a culture of cu

We're looking for a Product Manager - Product Innovation who thrives in ambiguity, able to take ideas from zero to one, move quickly from concept to prototype, and learn through real user impact. This role sits within our Product Innovation team, where we explore and develop new user experiences and

Foodie Brand Manager – FMCG Marketing. Are you a passionate Foodie Brand Manager based in the south west of England? This is a fantastic opportunity for a talented FMCG marketer to join a passionate, collaborative team in a newly created role. If you’re excited by innovation as well as wider bra

Healthcare Innovation & Access Manager - Wound Care - North West & North East England. They are now seeking a talented Healthcare Innovation & Access Manager who will be responsible for winning and implementing significant new business across the UK&I to drive growth and revenue.

As Technology Innovation Manager, you’ll sit at the intersection of innovation, architecture, and delivery — turning great ideas into scalable, real-world solutions. Lead the delivery of AI and innovation initiatives from prototype through to firm-wide deployment. Collaborate with the CIO, Head

Strategic Collaboration: Work closely with the Senior Manager to plan and prioritize innovation initiatives, aligning technical projects with broader business strategy and goals. Research & Innovation: Conduct research on the latest generative AI models, tools, and techniques to identify opportuniti

Head of Business Process Innovation – Global Asset Manager. With a culture focused on innovation and operational excellence, the firm is creating a new leadership role to strengthen its business process transformation efforts. Head of Business Process Innovation.

Product Manager – Humanitarian Innovation (CLEAR Project). Product Manager – Humanitarian Innovation (CLEAR Project). Comfortable with uncertainty and ambiguity typical of innovation projects in rapidly changing humanitarian contexts.

Shape and prioritise the innovation backlog in with the Head Of Innovation Architect and Innovation Engineers, establishing repeatable patterns and processes for innovation. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management, and s

Senior Product Manager, Payments & E-commerce (Remote, Europe). Principal Product Manager - Data & Extensibility. Senior Product Manager, Limited Service Hotels.

Senior Sales and Innovation Manager. Senior Sales and Innovation Manager (Tech). Client Delivery Manager - FMCG Expert - Signature Career Management.

This high-impact role is pivotal in ensuring our supply chain supports business growth, innovation, and operational excellence across our retail operations. You will lead the development and execution of strategies that balance cost, speed, and quality—driving short-term improvements, medium-term

As the Innovation and GenAI Project Manager in Tech and Transformation, you will be responsible for collaborating with the business and the network to identify opportunities for innovation. We are seeking a highly motivated and experienced Innovation and GenAI Project Manager to join our dynamic Tec

Identify relevant innovation topics and potential collaborative projects for Eutelsat, including screening and evaluation of strategic partnership opportunities. You will directly contribute to the delivery and evolution of strategic initiatives that drive innovation across Eutelsat. This is a uniqu

Senior Innovation Manager – Food Service, Chiswick, London | Hybrid. At Mizkan Euro, we’re known for iconic household brands such as Branston and Sarson’s, and we’re investing heavily in innovation to develop bold, flavourful products that capture culinary trends in foodservice and retail ac

Ready to lead healthcare innovation at scale?. You'll be at the forefront of healthcare innovation, leading pilots that will define the hospitals of tomorrow:. Proven track record delivering PoC/PoV or innovation projects in complex, regulated environments.

Hit enter to search or ESC to close.DOE plus bonus and additional benefits.About us and the department this role sits in:.We’re the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade.This position is working under Aviate, who

We are looking for a Social Media Innovation Manager to join our busy Communications team and help shape the stories we share about our work and increase understanding of autism on our social media channels. Shape social media communications with a strong focus on innovation, accessibility and commu

Governance and Operations Manager. Newcastle Research & Innovation Institute in Singapore (NewRIIS).

The Healthcare Partnerships Innovation and Outcomes Manager (HPIOM) will lead on the development and implementation of partnership working with NHS healthcare organisations and systems, bringing innovation to life and delivering outcomes which benefit patients and the NHS. Healthcare Partnerships In

We’re hiring a Recruitment Systems Innovation Manager to help us drive innovation and maximise the impact of the tools we use every day. You’ll combine business analysis, system enablement, and a passion for innovation to make a visible difference to how our people work.