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Registered Manager – Cheltenham - £32,500per annum oin Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned., • Funded Blue Light Card – hundreds of discounts at high street retailers etc., • 24/7/365 doctor line for our colleagues and their families, • Access to cash plans for our colleagues, which also covers their families, • Enhanced retirement leave, • Long service awards Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Cheltenham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes. You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care manager, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We’re looking for a passionate Sous Chef who lives and breathes food - someone who thrives in a fast-paced environment, supports their Chef Manager with confidence, and brings both skill and flair to every service. A confident Chef de Partie or Sous with experience in quality-focused kitchens. Sup

Assistant Manager | Fashion Retail | Cheltenham |. This is the perfect role for someone who loves fashion, thrives in a busy shop floor environment, and knows how to inspire a team. Store Manager to make sure the store runs smoothly every day.

We're currently seeking a number of experienced and ambitious Associate Commercial Lead/Commercial Manager professionals to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. You will be able to demonstrate how responsiveness, efficien

Human Resources Manager Wanted! Location: Gloucestershire - Near Cheltenham Salary: Competitive, commensurate with experience Reports to: Managing Director About The Company: We are an established regional construction company with a strong presence across Gloucestershire and nationally. With decades of experience delivering quality construction projects, specialising in innovative building solutions for critical infrastructure projects within various sectors, including Healthcare, they pride themselves on their skilled workforce and commitment to excellence. As the business continues to grow, they are now seeking a strategic HR professional to join their leadership team and drive their people agenda forward. The Role: We are seeking an experienced Human Resources Manager to take full ownership of our HR function and play a key strategic role in the business. This is an exciting opportunity for a seasoned HR professional to make a significant impact in a growing construction company, working closely with senior management whilst having the autonomy to shape our people strategy and operations. Key Responsibilities: Strategic HR Leadership • Develop and implement comprehensive HR strategies aligned with business objectives, • Provide strategic HR guidance to the senior management team, • Lead organisational development initiatives and workforce planning, • Drive employee engagement and retention strategies Operations and Management Support • Handle and facilitate operations meetings, providing HR insights and support, • Prepare and present HR reports and metrics to senior leadership, • Support operational decision-making with HR expertise and analysis, • Collaborate with department heads on people-related challenges Legal and Compliance • Manage all employment law matters and ensure legal compliance, • Handle complex employee relations issues and grievances, • Provide expert advice on disciplinary procedures and employment disputes, • Stay current with employment legislation and industry regulations, • Liaise with external legal counsel when required Contract and Policy Management • Undertake a comprehensive review and consolidation of existing employment contracts (currently 20+ variations), • Develop a streamlined, legally compliant general employment contract suitable for all roles, • Write and update the employee handbook to reflect current best practices, • Create, review and implement HR policies and procedures, • Ensure all documentation meets current employment law requirements Operational HR Functions • Oversee recruitment and selection processes, • Manage performance management systems and procedures, • Coordinate training and development programs, • Handle payroll liaison and benefits administration, • Maintain accurate HR records and systems Essential Requirements: Qualifications • CIPD Level 3, 5, and 7 qualifications in Human Resources, • Degree in Human Resources, Business, or related field (desirable but not essential) Experience • Minimum 5 years' strategic HR management experience, • Proven experience in the construction industry or a similar trade-based environment is desirable but not essential., • Strong background in employment law and contract management, • Experience in policy development and handbook creation, • Track record of supporting senior management teams and operations Skills and Competencies • Excellent written and verbal communication skills, • Strong analytical and report-writing abilities, • Confident presentation skills for operations meetings, • Ability to work autonomously and make strategic decisions, • Strong attention to detail, particularly in legal and contractual matters, • Proficiency in HR systems and Microsoft Office Suite is preferred Desirable Requirements: • Experience with construction industry regulations and compliance, • Knowledge of health and safety legislation in construction, • Previous experience in contract consolidation projects, • Chartered CIPD membership (MCIPD), • Experience with TUPE transfers and complex restructuring What We Offer: • Competitive salary with annual review, • 25 days annual leave plus bank holidays, • Contributory pension scheme, • Private healthcare scheme, • Company Bonus, • Professional development opportunities and continued CIPD support, • Opportunity to shape HR strategy in a growing business, • Collaborative and supportive senior management team The Ideal Candidate: We are looking for a strategic HR professional who thrives in a hands-on environment and enjoys the variety that comes with being the senior HR person in a growing construction company. You will be comfortable operating at board level whilst being equally at ease handling day-to-day operational challenges. Your strong legal knowledge and contract expertise will be particularly valued as we streamline our employment documentation. How to Apply: To apply for this position, please submit your CV to this advert. Alternatively, get in touch with Fiona Corbett at Thatcher Associates - The employer is an equal opportunities business committed to diversity and inclusion in the workplace. Due to the high volume of applications, we can only respond to candidates selected for an interview. If you have not heard from us within three weeks of your application, please assume your application has been unsuccessful on this occasion. We look forward to receiving your application!

This is a hands-on opportunity for an experienced HSE professional to lead safety, environmental, and compliance initiatives in a dynamic and forward-thinking manufacturing environment. Health Safety & Environmental Manager. The company operates internationally, providing employees with exposure to

The following information aims to provide potential candidates with a better understanding of the requirements for this role. Planned Preventative Maintenance Engineer Mate Planned Preventative Maintenance Engineer Mate – Fire Systems – Pirin Court - Nights - Sun to Thurs 10pm to 6am Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You’ll be working Nights Sun to Thurs 10pm to 6am. You’ll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver’s license Key Deliverables * • Completing preventative maintenance tasks on a daily basis for fire system within Rail - Working the Night Shift, • Experience to assist the delivery of daily tasks in line with business expectations, • Working as part of a team and individually dependant on task, • Health and Safety awareness and practice, • Reporting of progress to site person in charge on a regular basis, • Utilising our ServiceNow platform to assist in completing visit reports Responsibilities * • Provide accurate site reports on completed activities to either the site SPC or your line manager, • Responsible for completion of maintenance against defined schedule, • Ensure maintenance is completed to required standard and report any issues, • Complete any administration tasks in a timely manner, • Comply with relevant QEHS requirements, • Comply with Drug & Alcohol policy Qualifications / Skill Requirements * • Knowledge of required system maintenance procedures relating to the specific contract you are aligned to – Fire Systems within Rail, • Previous working knowledge of appropriate Fire Systems, • Previous experience working within the LUL or Rail environment, • Must have a driving licence, • Happy to take part in a drug and alcohol test as you will be working trackside

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Planned Preventative Maintenance Engineer Planned Preventative Maintenance Engineer – Fire Systems – Pirin Court - Days - Mon to Fri Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You’ll be working days Mon to Fri but will be required to do the odd night shift on occassion. You’ll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver’s license Key Deliverables * • Completing preventative maintenance tasks on a daily basis for fire system within Rail, • Experience to assist the delivery of daily tasks in line with business expectations, • Working as part of a team and individually dependant on task, • Health and Safety awareness and practice, • Reporting of progress to site person in charge on a regular basis, • Utilising our ServiceNow platform to assist in completing visit reports Responsibilities * • Provide accurate site reports on completed activities to either the site SPC or your line manager, • Responsible for completion of maintenance against defined schedule, • Ensure maintenance is completed to required standard and report any issues, • Complete any administration tasks in a timely manner, • Comply with relevant QEHS requirements, • Comply with Drug & Alcohol policy Qualifications / Skill Requirements * • Knowledge of required system maintenance procedures relating to the specific contract you are aligned to – Fire Systems within Rail, • Previous working knowledge of appropriate Fire Systems, • Previous experience working within the LUL or Rail environment, • Must have a driving licence, • Happy to take part in a drug and alcohol test as you will be working trackside About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Experience at Restaurant Manager level within a variety of environments, bringing broad experience to the role;. Experience working within an environment within the consortia's of Pride of Britain, Relais & Chateaux or Small Luxury Hotels of the World would be ideal;. As Food & Beverage Services Man

Chef Manager - Weekdays Only! Location: Cheltenham Salary: Up to £36,000 per annum (DOE) Working Pattern: Monday to Friday, 7am to 3:30pm We’re looking for a Chef Manager who can do more than cook to join our Eurestteamin Cheltenham. This is a role for a hands-on leader who’s as confident at the stove as they are in a client meeting, someone who understands how to run a business, manage a team, and deliver food that delights. As the heartbeat of the site, you’ll oversee every aspect of the catering operation, from menu planning and team leadership to client relationships, budgets, compliance, and service delivery. You’ll cook with passion, lead with purpose, and run the outlet like it’s your own. At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. What You’ll Be Doing: • Oversee the full catering operation from food to finance to front of house., • Lead, develop and motivate your team to deliver excellent service every day., • Managing food costs, margins, waste and labour with commercial precision., • Build strong relationships with our clients and guests. Understanding their needs, exceeding expectations and delivering service with an impact., • Ensure compliance with food safety, health & safety and company standards at all times., • Proven experience as a Chef Manager or Head Chef with strong operational experience., • A passion for fresh food, seasonal ingredients, and high-quality service delivery., • Great communication and leadership skills, you inspire others with your energy., • A strong sense of ownership and ability to manage client relationships., • Strong financial acumen. You understand P&L, cost control, and business KPIs. Job Reference: com/0809/85854001/52761414/SU #Eurest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Role Purpose Food is incredibly important at B&K and our Head Chefs are the leaders in our kitchen. You will live and breathe food, be passionate about detail and take pride in your work. You will be an expert at getting the best out of people, able to coach and develop your team to deliver flawless execution within a fun and supportive environment. You are friendly, approachable and understand that communication is key to all departments, especially your General Manager. We value your work/life balance, therefore all of our Head Chefs are contracted to work 40 hours per week (Full time equivalent). As a Head Chef in our Brewpubs, you’ll have the drive and determination to deliver an excellent service, every single day. Your main responsibilities include managing the food stock, ensuring safe working practices, you’ll also be managing the food safety regulations in your Brewpub kitchen by leading your team correctly. You’ll take a front foot in the preparation and cooking of our menu, ensuring it leaves the kitchen to perfect specification for our guests and will be given creative opportunities to develop dishes for our menu. Benefits of being a B&K Head Chef • Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2025, • Competitive Salary + tronc, • Earn up to an additional £5000 per year on top of your annual salary with our bonus scheme, • 40 Hour working week (Full time equivalent), • Access your pay early with Hastee Pay, including financial wellbeing support, • Free team meal on every shift, • 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more, • Access to Brewhub – with over 3000+ discounts & cashback opportunities, • Cycle to Work scheme, • Annual incentive trips and benefits, • Access to award winning learning & development and apprenticeship programmes, • Enhanced Maternity and Paternity Pay, • Flexible shifts to fit in with life! At Brewhouse & Kitchen we are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application. If all of this sounds exciting to you, then click ‘apply’ now!

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Planned Preventative Maintenance Engineer Planned Preventative Maintenance Engineer – Fire Systems – Pirin Court - Days - Mon to Fri Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You’ll be working days Mon to Fri but will be required to do the odd night shift on occassion. You’ll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver’s license Key Deliverables * • Completing preventative maintenance tasks on a daily basis for fire system within Rail, • Experience to assist the delivery of daily tasks in line with business expectations, • Working as part of a team and individually dependant on task, • Health and Safety awareness and practice, • Reporting of progress to site person in charge on a regular basis, • Utilising our ServiceNow platform to assist in completing visit reports Responsibilities * • Provide accurate site reports on completed activities to either the site SPC or your line manager, • Responsible for completion of maintenance against defined schedule, • Ensure maintenance is completed to required standard and report any issues, • Complete any administration tasks in a timely manner, • Comply with relevant QEHS requirements, • Comply with Drug & Alcohol policy Qualifications / Skill Requirements * • Knowledge of required system maintenance procedures relating to the specific contract you are aligned to – Fire Systems within Rail, • Previous working knowledge of appropriate Fire Systems, • Previous experience working within the LUL or Rail environment, • Must have a driving licence, • Happy to take part in a drug and alcohol test as you will be working trackside About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

We’re looking for a passionate Sous Chef who lives and breathes food - someone who thrives in a fast-paced environment, supports their Chef Manager with confidence, and brings both skill and flair to every service. A confident Chef de Partie or Sous with experience in quality-focused kitchens. Thi

Are you an experienced Facilities Manager looking to take ownership of a dynamic office environment within a prestigious professional services firm? Our client, a leading international law firm, is seeking a proactive and highly organised Facilities Manager to oversee operations at their Cheltenham

A charity based in Cheltenham is currently recruiting a Finance Manager to join their team on a part time basis, approximately 28 hour a week. Working within a very supportive and collaborative environment that puts employee welfare at the forefront of its values, this is an excellent opportunity fo

As the Assistant Manager – Sales Customer Services you will be a contributor to the root cause analysis function that drives continuous improvement within the Sales Customer Services environment. These Account Handers are responsible for processing customer orders and there is a requirement for th

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Planned Preventative Maintenance Engineer Planned Preventative Maintenance Engineer – Fire Systems – Pirin Court - Days - Mon to Fri Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You’ll be working days Mon to Fri but will be required to do the odd night shift on occassion. You’ll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver’s license Key Deliverables * • Completing preventative maintenance tasks on a daily basis for fire system within Rail, • Experience to assist the delivery of daily tasks in line with business expectations, • Working as part of a team and individually dependant on task, • Health and Safety awareness and practice, • Reporting of progress to site person in charge on a regular basis, • Utilising our ServiceNow platform to assist in completing visit reports Responsibilities * • Provide accurate site reports on completed activities to either the site SPC or your line manager, • Responsible for completion of maintenance against defined schedule, • Ensure maintenance is completed to required standard and report any issues, • Complete any administration tasks in a timely manner, • Comply with relevant QEHS requirements, • Comply with Drug & Alcohol policy Qualifications / Skill Requirements * • Knowledge of required system maintenance procedures relating to the specific contract you are aligned to – Fire Systems within Rail, • Previous working knowledge of appropriate Fire Systems, • Previous experience working within the LUL or Rail environment, • Must have a driving licence, • Happy to take part in a drug and alcohol test as you will be working trackside About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

The following information aims to provide potential candidates with a better understanding of the requirements for this role. Planned Preventative Maintenance Engineer Mate Planned Preventative Maintenance Engineer Mate – Fire Systems – Pirin Court - Nights - Sun to Thurs 10pm to 6am Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You’ll be working Nights Sun to Thurs 10pm to 6am. You’ll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver’s license Key Deliverables * • Completing preventative maintenance tasks on a daily basis for fire system within Rail - Working the Night Shift, • Experience to assist the delivery of daily tasks in line with business expectations, • Working as part of a team and individually dependant on task, • Health and Safety awareness and practice, • Reporting of progress to site person in charge on a regular basis, • Utilising our ServiceNow platform to assist in completing visit reports Responsibilities * • Provide accurate site reports on completed activities to either the site SPC or your line manager, • Responsible for completion of maintenance against defined schedule, • Ensure maintenance is completed to required standard and report any issues, • Complete any administration tasks in a timely manner, • Comply with relevant QEHS requirements, • Comply with Drug & Alcohol policy Qualifications / Skill Requirements * • Knowledge of required system maintenance procedures relating to the specific contract you are aligned to – Fire Systems within Rail, • Previous working knowledge of appropriate Fire Systems, • Previous experience working within the LUL or Rail environment, • Must have a driving licence, • Happy to take part in a drug and alcohol test as you will be working trackside

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you’ll do: * • Assist on all Governance, Risk and Compliance activities across Network Services Business Unit., • Provide specialist security expertise for multiple internal projects across the Network Services business area., • Provide guidance in secure software development throughout the lifecycle., • Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance, • Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301., • Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity., • Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles., • Creation of the Threat Modelling process to be used across all services and systems. Who you are: You’re a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: * • Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP, • Good technical and technical security knowledge across all security domains, • Knowledge and working experience of working with both Azure, CISCO and Fortinet, • Ability to articulate developing information security risks at a technical and business level., • Experience in high-security or mission-critical environments—such as the military, law enforcement, or similar—is a strong advantage, but not essential., • Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • Car Allowance, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you’ll do: * • Assist on all Governance, Risk and Compliance activities across Network Services Business Unit., • Provide specialist security expertise for multiple internal projects across the Network Services business area., • Provide guidance in secure software development throughout the lifecycle., • Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance, • Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301., • Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity., • Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles., • Creation of the Threat Modelling process to be used across all services and systems. Who you are: You’re a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: * • Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP, • Good technical and technical security knowledge across all security domains, • Knowledge and working experience of working with both Azure, CISCO and Fortinet, • Ability to articulate developing information security risks at a technical and business level., • Experience in high-security or mission-critical environments—such as the military, law enforcement, or similar—is a strong advantage, but not essential., • Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • Car Allowance, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you’ll do: * • Assist on all Governance, Risk and Compliance activities across Network Services Business Unit., • Provide specialist security expertise for multiple internal projects across the Network Services business area., • Provide guidance in secure software development throughout the lifecycle., • Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance, • Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301., • Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity., • Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles., • Creation of the Threat Modelling process to be used across all services and systems. Who you are: You’re a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: * • Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP, • Good technical and technical security knowledge across all security domains, • Knowledge and working experience of working with both Azure, CISCO and Fortinet, • Ability to articulate developing information security risks at a technical and business level., • Experience in high-security or mission-critical environments—such as the military, law enforcement, or similar—is a strong advantage, but not essential., • Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • Car Allowance, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

If you want to know about the requirements for this role, read on for all the relevant information. Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you’ll do: * • Assist on all Governance, Risk and Compliance activities across Network Services Business Unit., • Provide specialist security expertise for multiple internal projects across the Network Services business area., • Provide guidance in secure software development throughout the lifecycle., • Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance, • Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301., • Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity., • Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles., • Creation of the Threat Modelling process to be used across all services and systems. Who you are: You’re a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: * • Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP, • Good technical and technical security knowledge across all security domains, • Knowledge and working experience of working with both Azure, CISCO and Fortinet, • Ability to articulate developing information security risks at a technical and business level., • Experience in high-security or mission-critical environments—such as the military, law enforcement, or similar—is a strong advantage, but not essential., • Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • Car Allowance, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Take the next step in your career now, scroll down to read the full role description and make your application. Service Centre Shift Leader Customer Service Centre Shift Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: * • People and Performance Management, • Incident Process Management, • Major Incident Management, • Resource Coordination, • Spares Management, • Rosta Management, • Escalation Management, • Service Level Management, • Implement Continuous Improvement initiatives, • Ensuring tickets are logged accurately and call queues are managed effectively, • Point of escalation for customers and expediting issues to the relevant teams, • Take ownership of major incidents out of hours and engage stakeholders through to resolution, • Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met., • Support root cause of failures and conduct reviews where applicable., • Evoking the business continuity plan in the event of unplanned outages Out of Hours, • Attend review calls, identifying and implementing improvements where required, • Line management of direct reports including objective setting, performance, quality and 1:1 reviews, • Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels, • Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans, • Supporting the wider team during busy periods such as taking calls and logging tickets, • Provide cover for the incident manager during periods of absence Key requirements: * • Proven experience within a Service Desk / Help Desk environment, • Confident communicator, able to navigate difficult conversations, • Customer focused, • Able to effectively multitask, • Creative problem solver with the ability to work autonomously or as part of a team, • Effectively prioritise workload to meet targets, • SC Clearance, NPPV3 & Parliament Security Clearances, or the ability to obtain them (5 years MINIMUM UK residency required), • Proficient in MS office tools, • Experience of using Remedy application Desirable Skills: * • ITILv4 Foundation, • Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 25 days annual leave, and the option to buy or sell days annually, • Overtime options available, • Access to the Flexible Benefits portal, • Company matched pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: * • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focused

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