Hospitality manager jobs in London

JOIN OUR FAMILY At STK Rooftop we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors. We are passionate about the industry and always on the lookout for new talent to join us on our journey. Overlooking East London on the 18th Floor The Gantry Hotel. Sophisticated and trendy, while a DJ creates an energetic vibe. STK Rooftop is more than just about steak, it’s an entire vibe dining experience. STK Rooftop Steakhouse & Bar boasts East Londons best views, 2 outdoor rooftop terraces, 2 Bars and a Private Dining Room. A DAY IN THE LIFE OF A RESTAURANT SUPERVISOR AT STK ROOFTOP What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following. Ensure service is maintained at the utmost of quality levels Coordinate/Manage daily restaurant operations Take barstock and count Manage restaurants good image and suggest ways to improve Assit scheduling front of house team Maintains budgeted revenues, cost of sales (COS), labour, supplies and operating cash flow. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Supervisor, you will need the following qualities and skills. Minimum 3 years relevant experience Be able to communicate and understand the predominant language(s) of our guests Excellent management, delegation and presentation skills Strong influence, interpersonal, verbal and written communication, problem solving and creative solution generation skills Possess basic financial acumen and have the ability to handle money and operate a cash register Able to quickly integrate into a team and be recognized as a leader Finds problem areas, develops solutions Be able to work in a standing position for long periods of time (up to 5 hours) WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact via email. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.

This is a full-time on-site role for a senior experienced staff who would want to grow in the industry and pursue hospitality management. The role will oversee the day-to-day operations of The Lounge & Restaurant, including opening and closing, till reporting, managing staff rota, ensuring customer satisfaction, coordinating with the kitchen staff, overseeing and working towards growth of the business. Qualifications and Qualities Customer Satisfaction and Customer Service skills Time Management Excellent Communication skills Strong knowledge of Food & Beverage industry trends Hospitality Knowledge or related field Work under pressure knowledge of social media Sales driven

Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Job Description: • Oversee all aspects of Route Catering's operations, including corporate, event, and wedding catering, to ensure high quality and customer satisfaction. • Develop strategies to enhance service excellence, innovate menus, and improve operational efficiency across catering services. • Ensure health and safety regulations are followed in catering operations, maintaining a safe environment for staff and clients. • Collaborate with the graphic designer to create marketing materials and menus that align with Route Catering's brand and culinary offerings. • Work with the events organiser to plan and execute seamless catering operations for various events, ensuring logistical and culinary success. • Coordinate with the delivery office manager for efficient logistics of catering delivery, focusing on accuracy, presentation, and timeliness. • Assist the sales executive in developing bespoke catering packages and participate in client meetings to ensure customisation and quality assurance. • Support menu innovation and concept development with product development staff, using client feedback and market trends to keep offerings competitive. Skills: • Proven experience in catering and hospitality management. • Excellent leadership and team management skills, capable of motivating staff to achieve high standards of service. • Exceptional organisational and multitasking abilities to oversee multiple catering projects simultaneously. • Superior customer service skills, with the ability to manage client expectations and deliver tailored catering solutions. • Effective communication and collaboration skills to work closely with other team members and external partners. • Creative thinking and problem-solving abilities to address challenges and innovate catering services. • Knowledge of health and safety regulations relevant to the catering industry. • Flexibility and adaptability to meet the dynamic demands of the catering and events

Full job description We have an exciting opportunity for a Waiter to join our highly successful team here at our Dorset Square Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast paced environment, handling multiple tables at any one time. Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments and providing anything that they ask for in a timely and effective manner. What we Offer: £14.00 - £15.00 per hour inclusive of service charge Discounts & Perks Platform Wage Stream – An employee app to stream your wages before payday Paid overtime Flexibility No split shifts Cycle to work scheme Uniform and meals provided Uniforms dry cleaned Discounted personal dry cleaning Social events, wellbeing and team activities Award winning training opportunities and career development Fully funded English lessons One paid volunteering day per year Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay) And much more! What you Need: Ability to work under pressure Fanatical about food Experience of working in a fast paced and busy restaurant Demonstrate excellent attention to detail Passionate about providing excellent customer service Organisational and Communication Skills Ability to work within a team Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018

This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Sanderson Hotel is your next stop. Apply today and be a part of our story!

This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Mondrian Shoreditch is your next stop. Apply today and be a part of our story!