200 Great South-West Road, Cranford, TW4 7NQ, Hounslow
En SH HOTELES queremos que seas parte de nuestra cadena hotelera uniéndote a nuestro equipo de SH VILLA GADEA como CAMARERO/A LOBBY BAR y comenzando a formar parte de una empresa líder y en expansión. ¿Te gusta el servicio al cliente y disfrutas trabajando en un entorno único y exclusivo? ¡Pues echa un vistazo a lo que tenemos para ti! ** Tendrás la oportunidad de mostrar tus HABILIDADES en: Atención al cliente en barra y/o mesa. Preparación y servicio de bebidas con manejo de bandeja. Mantenimiento de barra en su totalidad (limpieza, orden y surtido a ofrecer) Cobro y gestión del cambio o pagos electrónicos. Reposición de stock de bebidas, hielos, vasos, etc. Cumplimiento de los estándares de calidad e higiene. Resolución, con actitud positiva, de dudas o incidentes de los/as clientes/as. ** Para agradecer tu compromiso te OFRECEMOS: Incorporación inmediata a una empresa líder y en expansión. Contratación Indefinida Fija-Discontinua. Jornada COMPLETA Y CONTINUADA con inicio entre las 10,00 hs. y las 17,00 hs. Descanso semanal de 2 días. Servicio Comedor de Personal. Cobra cuando quieras con PAYFLOW. Formación continua y oportunidades de desarrollo profesional. Buen ambiente de trabajo en un equipo dinámico, multicultural, con mentalidad proactiva y que cuenta con grandes profesionales del sector hotelero que te permitirán estar al día en las nuevas tendencias de tu área y sector. Beneficios de empleados/as en nuestros establecimientos. Number of positions: 3 A convenio, nivel 4º, tablas 5* (Grupo A) Department: F&B service Sommelier Bar Customer Service About you ** Serás nuestro/a candidato/a ideal porque podrás mostrar tus COMPETENCIAS en: Amabilidad, empatía y comunicación clara en la atención al cliente a través de la excelencia. Actitud proactiva, con orientación al detalle y resolutiva. Rapidez y eficiencia mostrando, cuando se requiera puntualmente, tu capacidad para trabajar bajo presión. Organización en la toma de pedidos dando prioridad al orden del mismo. Conocimientos básicos de coctelería y bebidas. Trabajo en equipo y cooperación para garantizar un servicio de calidad. Utilizar tu experiencia mínima de 6 meses en la posición ofertada, preferiblemente en Hoteles 5 estrellas. Conocimiento de inglés básico para atención al cliente. *En SH HOTELES, las calificaciones para el empleo, la promoción y otros términos y condiciones profesionales se basan en la capacidad para realizar el trabajo. Se brinda igualdad de oportunidades a todos/as los/las solicitantes sin distinción de raza, credo, edad, origen nacional, sexo, discapacidad, condición médica, orientación sexual, identidad o expresión de género. Todos somos responsables de mantener esta política. Language required: Spanish. The company ¡Bienvenido a SH Hoteles! Somos una Cadena Hotelera Valenciana con más de 20 años de experiencia en el sector turístico. Disponemos de una amplia gama de Hoteles, desde Hoteles Urbanos hasta Resorts, todos ellos con un excelente servicio y atención al detalle. Nuestros Hoteles están ubicados en las principales ciudades y destinos turísticos de la Comunidad Valenciana, lo que nos convierte en la opción ideal para sus viajes de negocios, vacaciones o escapadas de fin de semana. Nuestro objetivo es ofrecer a nuestros huéspedes una estancia inolvidable, y estamos seguros de que encontrará el hotel perfecto para sus necesidades. ¡Le esperamos en SH Hoteles!
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Company Description We’re looking for a Waiter/Waitress to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Outlet Manager, you will be responsible to help run the day-to-day R&B operations and deliver a friendly service. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Fijo discontinuo Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time. Support the team with the R&B operations. Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. Work with the rest of team in keeping things running smoothly and tidily. Comply with departmental policies, procedures, and service standards. Anticipate the needs of our guests with an attentive and intuitive service. Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction. Assess guests' needs and preferences so that you are able to advise appropriately. Complies with safety and HACCP standards. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. If you have previous experience, great! But it’s not a must-have for us; it’s how you contribute to the team that matters. Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable. You are flexible to work on rotative shifts and on weekends. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Department: F&B service The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job TELEPHONE OPERATOR ¿Tienes pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos esperando! Tareas principales: - Contestar, registrar y tramitar todas las llamadas, peticiones, preguntas o dudas de los clientes internos y externos. - Procesar las solicitudes de los huéspedes. - Hacer un seguimiento de los huéspedes para asegurarse de que sus peticiones o problemas se han resuelto de forma satisfactoria. - Crear experiencias únicas para los clientes. - Gestión de quejas. Lo que buscamos: - Experiencia previa en atención cliente de lujo. - Actitud positiva y personalidad extrovertida. - Español e inglés avanzados. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h rotativos. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building. - Uniforme y lavandería interno y gratuito. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Minimum 3 years experience in Italian cuisine Hygiene certificate . good command of English language . good communication skills .
About the job Job Description We are looking for a passionate and experienced Taiwanese Cuisine Chef to create authentic Taiwanese dishes for our airline catering services. The ideal candidate will have a deep understanding of Taiwanese cuisine, a strong work ethic, and the ability to thrive in a fast-paced production kitchen environment. This role will involve preparing high-quality meals in large quantities while maintaining the highest standards of food safety and hygiene. Additionally, it is mandatory for the candidate to speak fluent Mandarin as effective communication is essential for collaborating with our client and the team. Prepare a variety of authentic Taiwanese dishes, including but not limited to dumplings, noodles, rice dishes, and regional specialties. Collaborate with the kitchen team to develop and update menus that reflect current trends and seasonal ingredients. Ensure that all dishes are prepared according to established recipes, portion sizes, and quality standards. Maintain a clean and organized workstation, adhering to food safety and hygiene regulations at all times. Monitor inventory levels and assist in the ordering of ingredients and supplies as needed. Work efficiently under pressure, meeting strict deadlines for meal preparation. Train and mentor junior kitchen staff in Taiwanese cooking techniques and presentation. Participate in taste tests and quality control to ensure consistency and excellence in all prepared meals. Contribute to a positive and collaborative kitchen environment, fostering teamwork and communication. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in Taiwanese cuisine, preferably in a high-volume production kitchen or catering environment. Proficiency in preparing traditional Taiwanese dishes, understanding regional variations, and incorporating authentic flavors. Skills in plating and food presentation to ensure meals are visually appealing, even in a catering context. Experience in large-scale food production methods, including batch cooking and portion control, to efficiently serve large volumes. Ability to work efficiently under pressure, prioritizing tasks to meet tight deadlines typical in airline catering. Skills in managing food inventory, including ordering, storage, and minimizing waste. Strong teamwork skills to work effectively with kitchen staff, nutritionists, and other departments. Ability to clearly communicate with team members and supervisors regarding menu requirements and food preparation standards. Proficient in Mandarin, enabling effective communication with Mandarin-speaking team members Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We’re hiring a reliable and fast-paced kitchen staff member to prepare wraps, doners, and burgers. Experience with grilling and assembling food is preferred. Must be clean, organized, and able to work in a busy environment.
This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.
Job Overview: We’re looking for a skilled and enthusiastic Grill Chef to join our kitchen team. You’ll be responsible for grilling, and preparing other dishes to perfection. The ideal candidate will have a strong understanding of BBQ techniques, a love of great food, and the ability to thrive in a fast-paced kitchen.
Looking for a motivate chef to run a grill Restaurant with a balkan concept. Is required previous experience in grill/ steak house restaurant.
Duties and Responsibilities: · Plan and organize daily production schedules to meet the demands of various branches, ensuring timely preparation and delivery of curries and spices. · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Work closely with other kitchen staff to ensure efficient food production and timely delivery of products to branches. · Prepare authentic South Indian dishes with precision and adherence to traditional recipes, nutritious, and meet established quality standards. · Create and maintain a consistent flavour profile for all dishes, particularly focusing on the preparation of spices and sauces. · Collaborate with management to develop and refine recipes for curries and spice blends that meet customer preferences and market trends. · Ensure freshness of spices, produce, and other ingredients. · Ensure full compliance with food safety regulations. · Ensure that all kitchen equipment is properly maintained and in good working order, reporting any issues to management. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Maintain clear communication with management and other departments regarding production schedules, ingredient needs, and any operational challenges. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. ** Skill/experience/qualifications:** · Team player with leadership skills Strong understanding of food safety regulations · Proven experience as a South Indian Chef · Strong attention to detail, hygiene, and food safety practices.
Must know how to make samosa chaat, papdi chaat, aloo tikki chaat Must know how to make daal makhani and all indian dishes. Must know how to make parathas. Must know how to make burger, wraps and sandwiches Must speak/understand punjabi / hindi