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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. AECOM are currently recruiting for a Senior Structural Engineer to join our Belfast office. This is a great opportunity for an experienced structural engineer with a proven track record in project delivery and assessment of existing structures. Some of the areas we specialise in are healthcare, data centres, commercial, hospitality, education and civic sectors; for both public and private clients. This is a role that will allow you to become involved with future construction projects across Belfast, and worldwide locations. Ready to push the limits of whats possible?? Duties of the Senior Structural Engineer role include; Effectively deliver technical aspects of projects or parts for which you are responsible. Manage the technical delivery of projects, from interpretation of client brief, to co-ordination of designs with other disciplines. Manage engineers and technicians to provide technical deliverables in line with project programming requirements. Initiate and maintain contact with senior-level management within the company. Ensure work and design solutions satisfy health and safety guidelines, and are in line with the company quality assurance processes and procedures. Use your experience and knowledge to mentor and coach junior members of the team, to assist them with their career progression within the company. Specific Requirements; Excellent knowledge of design in Reinforced Concrete and Structural Steelwork. Excellent working knowledge of the current Eurocodes and specifically Eurocode 2 & Eurocode 3. Excellent working knowledge of Structural Analysis Software, SCIA, TEKLA or similar software. Experience in the assessment of existing structures and their justification, as well as new build designs. The ability to communicate effectively and work with the project delivery team, both internally and externally. Come grow with us: And let's not forget about the 'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of whats possible? Minimum Professional Qualifications: Degree qualified (or equivalent) in a relevant discipline Experience in structural design consultancy. Chartered Engineer (CEng) Member of either the Institution of Structural Engineers (MIStructE) and/or the Institution of Civil Engineers (MICE). Desirable attributes: Knowledge and experience of the local Belfast marketplace. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Call to action: About AECOM AECOM is the worlds trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. Join us, and youll get all the benefits of being a part of a global, publicly traded firm access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address (email protected) if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. AECOM Belfast, Northern Ireland Office 9th Floor, The Clarence West Building, 2 Clarence St W , Belfast, United Kingdom, BT2 7GP What you need to know about the Belfast Tech Scene If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Accommodation Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events Your Job Check the quality of work to ensure it is the best. - Lead and manage the housekeeping team. Follow health and safety rules inside and outside the hotel. Keep all public areas of the hotel, like the conference room and leisure facilities, clean. Work with the Maintenance department to keep hotel standards high. What Youll Need 1-2 years of experience in an Accommodation Department at a supervisory level. Good organizational skills. Good communication skills. Willingness to help in other departments if needed. About Us Dalata Hotel Group We bring theheartof hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: attention to detail people management skills Benefits: Competitive Salary

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Restaurant Manager at the exclusive Grand Central Hotel Under the leadership of our General Manager , Jake McHugh ,you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 45 hours per week (excluding breaks), five shifts out seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position is £35,000 We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about our benefits click here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To assist with the management of the Restaurant for the greatest enjoyment of the guests and maximum profit contribution to the hotel. 1.To manage and motivate employees through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. 2.To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. 3.To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the restaurant function, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed. 4.To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. 5.To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems. 6.To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards. 7.To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests. 8.To ensure you and the team assist guests with any reasonable request for hotel services 9.To ensure you and the team respond to complaints and find the appropriate solution. 10.To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction. 11.To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards. 12. To ensure the security of restaurant and storage areas is maintained at all times. 13.To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. 14.To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position. 15.To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs. 16.To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position 17.To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. 18.To carry out Duty Manager duties as required. 19.Any other duties as required by Management About You We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment Required Criteria Right to Work in the United Kingdom Previous experience of managing a team in a similar food service operation Have excellent customer care and organisational skills, with all round experience in food and beverage. Experience in preparing rosters, wage forecasting and awareness of budgeting and cost control procedures. Execllent communication and basic numeracy skills. Educated to GCSE standard or the equivalent with grades A-C in English and Math Desired Criteria Ideally be educated to third level standard Skills Needed Team Management, Hospitality, Food Service Skills, Menu/Product Knowledge, Exceptional Customer Service Skills, Supervisory Skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey... Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary £35,000.00 per year Skills: Team Management Hospitality Food Service Skills Menu/Product Knowledge Exceptional Customer Serv Supervisory Skills Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates

Job ref: RF- Location: Hollywood - Loughview Fold Quantity of Posts Available: 1 Salary: £14.50 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Manager to join our team based at Loughview Fold, Hollywood. This is a great opportunity to join a world leading facilities management company. Working Pattern: 28 Hours per week Monday - Friday Week 1: 3/7 days - 9am -5:30pm Week 2: 4/7 days - 9am - 5:30pm Every other weekend off Rewards: 20 days annual leave (pro rata) Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to Ensure all food is prepped and ready for service Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility Work as part of the team to ensure the service is delivered on time Completing any administration as requested which may include ordering all stock for the unit Complete bookwork procedures in line with company requirements Report defective equipment, work and floor surfaces Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures. Manage the team effectively to ensure all service areas are fully stocked and well presented End of month duties to be completed on the last day of the month The Person: Previous experience working within a face paced catering/ hospitality environment. Demonstratable knowledge of HACCP Previous management/ supervisory experience Excellent communication and organisational skills Previous experience working in contract catering NVQ level 2&3 or City & Guilds 706/ 1&2 or above Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Thu 23 April 2026

Hastings Hotels is a family-owned luxury hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are known for delivering exceptional guest experiences and upholding a legacy of excellence across generations. At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development, that aligns with their career ambitions and helps them to achieve their goals. Our Trainee Manager Programme is a two-year development journey designed for ambitious individuals eager to embrace our vision and values, while gaining hands-on experience in a dynamic, guest focused industry. Applications are now open for September 2026! What we are looking for: Excellence Motivated individuals who are driven and passionate about delivering an outstanding service to our guests. Integrity Professionals who act with honesty and professionalism, serving as role models to their peers. Innovation Creative thinkers who embrace new ideas and improvements. Teamwork Enthusiastic team players who support and empower others. Passion People who bring energy, drive, and pride to their work. What Youll Gain: Multi-departmental experience across our hotels, providing a comprehensive understanding of the hospitality industry. Tailored mentorship and industry-leading training to support your personal and professional growth. A customised career path designed to align with your long-term goals. A University Diploma (Level 4 ) through our bespoke programme delivered in partnership with Ulster University. Employment Details Fixed-term for 2 years, with the possibility of permanency. Start date of 1st September 2026. Full-time, 35 hours per week excluding breaks. Flexibility is essential. You will work on a rota basis and be available for evenings, weekends, and public holidays as required. Willingness to travel. A rotational programme, involving placements across our portfolio of properties. Here is what you can expect in return: A competitive salary 29 days holiday plus an additional days' leave for your birthday Cash and credit card tips Employee discounts Free staff meals To find out more about our benefits click here The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. Recruitment Process A two-stage progess beginning with a sceener interview, followed by an assessment centre . Please note the recruitment process for the Trainee Manager Programme will be conducted in person at the Stormont Hotel, Belfast. Please see the programme guide attached (right) for further information and dates. About The Role The Trainee Manager Programme is an opportunity to work across many aspects of our hospitality business, by completing rotations in Food, Beverage, Housekeeping, Front Office and Duty Management across our properties. From month 9, you will also benefit from additional placements with our Head Office Teams in Central Reservations, IT, and People & Culture. Job Description: To complete your assigned series of rotations, starting with the core aspects of each role and department. To perform the operational tasks undertaken by our teams, before progressing. To support departmental managers in the delivery of exceptional experiences for our guests. To take responsibility for developing your knowledge and skills in each programme placement. To ensure that you are knowledgeable about the facilities and services within our hotels and are proactive in the sale of these to guests. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. To ensure Hastings quality standards and procedures are fully understood and implemented. To ensure you assist guests with any reasonable request for hotel services. To ensure the service areas, fixtures and equipment are properly maintained and presented to Hastings standards. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. To ensure the compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. Any other duties as required by the management team. In year two of the programme It is expected you will be able to support with the management and motivation of employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. To carry out the role of Duty Manager at your assigned property. To support the team with responding to queries and complaints, and finding the appropriate solution. To maintain effective communication and relationships with other hotel departments, to maintain an effective operation and ensure guest satisfaction. Learning & Development You will engage fully in each rotation, building skills in our hospitality operations from entry level, through to supervisory and managerial roles. In year two of the programme, you will commit to completing our accredited qualification in partnership with Ulster University, covering leadership, KPIs, service excellence, change management, and team building. You will actively take responsibility for your personal learning, development, and reflection throughout the programme. Further information on our Trainee Manager Programme can be found in the programme guide in the documents section to the right. Required Criteria The right to work in the UK A professional appearance A passion for hospitality and delivering memorable experiences Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics Exceptional attention to detail, ensuring our standards of service and presentation are met A collaborative and positive attitude, with the ability to work well within a team to achieve success Please Note: Whilst a driving licence is not a requirement of this role, you will need to ensure you have the ability to commute to our various locations across Northern Ireland Desired Criteria Educated to Level 6 (Undergraduate Degree) or the equivalent in a relevant field e.g. Tourism and Hospitality Management Previous experience in hospitality Skills Needed Bar Service, Food Service Skills, Exceptional Customer Service Skills, Developing Self, Teamwork About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey... Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary Up to £25,160.00 per year Skills: Bar Service Food Service Skills Exceptional Customer Serv Developing Self Teamwork Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates

Assistant Manager Reports to: Manager Direct Reports: In the absence of the Manager, all employees within the unit, including all bar and waiting staff, door personnel and cleaners Purpose To ensure that caring, courteous service is provided at all times. In the absence of the Manager, full responsibility for all facets of the premises in order to maximize unit profitability and continually strive for improvement. We are looking for a natural leader with a competitive edge that can help us expand and improve our business and to set a good example to the whole unit by upholding a high degree of Company discipline, whilst at the same time creating a fun, team environment. Key Responsibilities Profit and Turnover To assist with the management of variable costs such as wages, heat and light, and to ensure that equipment is properly used to avoid unnecessary repair or replacement. Business Planning To provide ideas, suggestions and feedback to the Manager with regards to promotions and entertainment. To actively promote the sales for functions / events etc, and to ensure that staff are also involved in promoting such events. To recognize niches in the market that will make our brand unique. Needs to be aware of competitor activity. Provision of Excellent Customer Service To ensure a high level of customer service at your premises at all times, ensuring that the customer always comes first and that there is management presence on the floor during peak trading hours. To lead by example and show the high standards that we expect. To encourage the team to upsell by identifying selling opportunities and handling customer's needs individually To ensure that all staff are aware of company products and current promotions, including their origins and main selling points. To ensure that the basic service duties are in compliance with Company standards. To identify customer demands and suggest ideas that make us stand out from our competitors. To be proactive in all facets of social media, including, but not restricted to: Facebook, Twitter and You Tube. Stock Control To maintain strict control over all stock in line with established Company procedures including purchasing, handling, portioning, wastage and administration. To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate. Staffing To assist the Manager in maintaining control of man-hour costs by reacting to increases / decreases in trade. To assist the Manager with the recruitment and selection of staff. To assist in the creation of accurate rosters. To lead by example, approaching work professionally with a supportive and caring attitude to staff. To assist the manager in making the working environment enjoyable. Team Development and Performance Management To identify and act upon the training needs of the staff. To ensure that all staff is trained to the standards set by the Company in order to consistently achieve the required level of performance, including Induction training for new staff. To participate in carrying out staff assessments and appraisals. To identify poor performance / conduct issues and take appropriate action, such as re training, coaching or disciplining, and, in the absence of the Manager, to liaise with the Operations Manager on conduct / disciplinary issues. To participate in team talks in order to encourage a free flow of information, and to accept feedback readily. Health and Safety To assist in monitoring all statutory requirements and Company policy relating to hygiene, including, health and safety, ensuring that accurate records are maintained. Administration To ensure that all Company reporting is adhered to promptly at all times, such as the completion of Incident Report Forms and weekly turnover analysis. To ensure that all company ledgers are filled in on a daily or weekly basis as required. To assist in all staff-related administration, such as timesheets and change of details forms is completed in an accurate and timely manner and remains confidential. Housekeeping To implement good housekeeping procedures in order that the premises is always well presented and maintained to the standards set by the Company To ensure that all cleaning schedules are completed on a daily or weekly basis, as required. To ensure that the appropriate POS material is displayed Security To ensure the premises are secure at all times and to manage the safekeeping of all assets such as fixtures, fittings, stock and monies. To ensure compliance with all cash handling procedures. Licensing Laws To be fully conversant with all current licensing legislation and to assist in their implementation in line with Company policy Miscellaneous Any other duties relevant and related to the post Educational qualifications Good standard of secondary education required BTEC National Diploma in Hospitality Management or equivalent preferred WSET Intermediate Wine Certificate preferred Skills and Experience Minimum 3 years' experience at a management level within a busy licensed environment. Previous working experience of marketing, PR and events. Good knowledge of cocktails and wine Knowledge of Microsoft Word & Excel preferred. Knowledge of Micros preferred. Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Personal Qualities An excellent problem solver with the ability to work on your own initiative as well as part of a team. Leadership qualities - must be able to set a positive example and deal with situations as they arise, and manage staff, to maintain standards. The ability to organize and prioritize effectively. E.g., able to organize and prioritize daily and weekly tasks in a customer focused environment in order to meet deadlines and timescales. Good communication skills, e.g., proven ability to deal effectively with both internal and external customers in potentially difficult situations, maintaining a professional level of customer service at all times. Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required A team player who will help staff with tasks rather than delegating when appropriate Main Points of Contact - internal and external Customers All staff, including bar and waiting staff, door personnel and cleaners. Head Office personnel Suppliers Other relevant information Flexibility will be required with hours of work, and this position involves daytime, night and weekend work. Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year Share of gratuities And much much more! A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL What you'll be doing... Lead the team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring were set up for success every shift. Help with scheduling and shift planning, making sure the team is prepared and ready to go. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety. Working across all front of house areas of the hotel, assisting and leading the team WHAT WE NEED FROM YOU A natural people person whos excited to take on a leadership role, with some experience in food and beverage. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . INDMANAGE

Purpose To ensure that caring, courteous service is provided at all times. In the absence of the Manager and Assistant Manager (if applicable), responsibility for facets of the premises in order to maximize unit profitability and continually strive for improvement. To set a good example to the whole unit by upholding a high degree of Company discipline, whilst at the same time creating a fun, team environment. Key Responsibilities Profit and Turnover To assist with the management of variable costs such as wages, heat and light, and to ensure that equipment is properly used to avoid unnecessary repair or replacement. Business Planning To provide ideas, suggestions and feedback to the Manager with regards to promotions and entertainment. To actively promote the sales for functions / events etc, and to ensure that staff are also involved in promoting such events. Provision of Excellent Customer Service To ensure a high level of customer service at your premises at all times, ensuring that the customer always comes first and that there is management presence on the floor during peak trading hours. To encourage the team to upsell by identifying selling opportunities and handling customer's needs individually To ensure that the basic service duties are in compliance with Company standards. Stock Control To maintain strict control over all stock in line with established Company procedures including handling, portioning, wastage and administration. To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate. Staffing To assist the Manager in maintaining control of man-hour costs by reacting to increases / decreases in trade. To lead by example, approaching work professionally with a supportive and caring attitude to staff. Team Development and Performance Management To identify training needs of staff and provide accurate information to Manager. To participate in staff training to the standards set by the Company in order to consistently achieve the required level of performance. To identify poor performance / conduct issues and reporting these to the Manager. Health and Safety To assist in monitoring all statutory requirements and Company policy relating to hygiene, including food safety, health and safety, ensuring that accurate records are maintained. Administration To ensure that Company reporting is adhered to promptly at all times, such as the completion of Incident Report Forms. Housekeeping To maintain good housekeeping procedures in order that the premises is always well presented and maintained to the standards set by the Company To ensure that the appropriate POS material is displayed Security To ensure the premises are secure at all times whilst on duty and to manage the safekeeping of all assets such as fixtures, fittings, stock and monies. To ensure compliance with all cash handling procedures whilst on duty. Licensing Laws To be fully conversant with all current licensing legislation and to assist in their implementation in line with Company policy Miscellaneous Any other duties relevant and related to the post Educational qualifications Good standard of secondary education essential, ie, Maths and English GCSE or equivalent, Grade C or above NVQ Level 3 in Hospitality Supervision or equivalent preferred. Basic Food Hygiene Certificate essential Level 1 Wine Certificate preferred Skills and Experience Minimum 1 year's experience at a management level within a busy licensed premises. Knowledge of Microsoft Word & Excel preferred. Knowledge of Micros or equivalent touch screen system preferred. Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Personal Qualities An excellent problem solver with the ability to work on your own initiative as well as part of a team. Leadership qualities - must be able to set a positive example and deal with situations as they arise, and manage staff, to maintain standards. Good communication skills, e.g., proven ability to deal effectively with both internal and external customers in potentially difficult situations, maintaining a professional level of customer service at all times. Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required A team player who will help staff with tasks rather than delegating when appropriate Main Points of Contact - internal and external Customers All staff, including bar and waiting staff, kitchen porters and all chefs on premises, door personnel and cleaners. Other relevant information Flexibility will be required with hours of work, and this position involves daytime, night and weekend work. Note: Pending the number of applications, the criteria for the position maybe enhanced to facilitate shortlisting. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Job ref: RF- Location: Belfast - Mount Charles Group Quantity of Posts Available: 1 Salary: £14.50 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company. Working Pattern: 37.5 hours per week Monday to Sunday Flexible Rewards: 20 days' annual leave (pro rata) Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Assist in the preparation, service and sales of all food and beverages for the unit Preparation of service counter Provide the highest level of customer service in a consistent approach to anyone who uses the facility Work as part of the team to ensure service is delivered on time and to a consistently high standard Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota Carry out cooking duties Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal. Clear and wash dishes in the dining area as required Deliver hospitality orders to meeting rooms Be responsible for cash handling duties under your control Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas. Keep up to date with current promotions and new products Comply with all Health, Safety & Hygiene standards Comply with all HACCP regulations as necessary Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system. Assist with effective management of stock control and portion control. The Person Demonstrable passion for providing good customer service Excellent communication skills Flexibility and adaptability Good navigation and time management Workable knowledge of HACCP regulations Basic food hygiene certificate Full Clean driving licence The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Wed 20 May 2026

Our Client is?one of the largest and privately owned Hospitality & Facilities Management service providers in Ireland.?If you are a?customer focused?individual?and want?to join a?fun and?family orientated?business?which believes people are our greatest asset,?then we have a role for you!?Our family values speak for themselves:? Do the right thing,?Have?fun & grow together,?Take?pride in what you do!?? We are currently recruiting for a Venue Presentation Manager to join our team based at ICC Waterfront Hall, Belfast. This is?a great opportunity?to join a world leading facilities management company.?? Working Pattern:?? 40 Hours Per Week Various Work Pattern Available Must be Available for Night and Weekends Rewards:?? 25 days annual leave Company Pension Scheme? Employee Assistance Program to support your health & wellbeing?? Financial Education/Financial wellbeing advisory service? Company Events? The Role: Responsibility for the day-to-day management of the unit. Carry out cleaning tasks to the highest standard according to company training, including the use of cleaning machinery. Composing staff schedules and management of staff holidays Completing onsite quality Audits Replenishment and control of cleaning stocks, materials and PPE. Liaising with the client, central support functions and attending departmental meetings Dealing with complaints as they arise in a timely and professional manner. Conducting and recording staff training and leading the team to reach goals and maintain standards. Comply with all Health, Safety & Hygiene standards Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary Follow procedures as directed on the correct handling and use of all cleaning materials. The Person Flexible approach to work and training, with regards to times and days worked An excellent eye for detail and an extremely high cleaning standard Customer service focused Communication skills and the ability to work under own initiative. Previous cleaning supervisory experience. Clean driving licence 6 months or more experience in a similar role. GCSE Maths and English at Grade C or above or equivalent. Interested candidates who meet all of the above criteria please forward CV in the strictest confidence via link below Skills: HACCP Manager cleaning Stock Control Customer Service

Lead Customer Experience Manager Salary: from £36,250 Location: West Belfast Store, Belfast, BT11 9AB Contract type: Permanent Business area: Retail Closing date: 24 April 2026 Requisition ID: Leading in our stores: Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What youll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Essential Criteria: Experience leading large teams in a fast-paced, customer-focused environment youve developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs from sales and stock availability to customer satisfaction and colleague engagement, youve driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment whether in retail, hospitality, or food service where youve owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change whether rolling out new ways of working, embedding new systems, or shifting team mindsets, youve brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension well match 4-7.5% of your pension contributions. Sainsburys share scheme build up an investment at discounted rates. Wellbeing support access to emotional support, counselling, legal and financial advice. Colleague networks link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Job Opportunity Role: Head Chef Hourly rate: £17 per hour Contract: Full-time, Permanent Hours: A minimum of 40 hours per week Overview We are looking for an experienced Head Chef to manage the day-to-day operations of the MACs successful food service. A proven leader with a collaborative approach to delivering an outstanding level of catering you will have experience of successfully managing and developing a kitchen team. The successful applicant will be personable and enthusiastic, with strong problem-solving skills and the ability to work in a fast-paced environment with confidence and skill. You will be responsible for ensuring that the food offering is of outstanding quality and presentation. Excellent communication skills are crucial, along with a rigorous attention to detail. Also, you will need to effectively manage the competing demands within this busy multi-use venue. As a Head Chef you will lead a small team who will look to you for inspiration and you'll have to hold your own with the front of house Café Bar staff, too. We are looking for someone who is positive, brimming with ideas and can help us enhance our offer. Youll enjoy the fast pace of the kitchen and can consistently produce top quality dishes under pressure. A born leader who relishes taking responsibility for the running of the kitchen but also knows when and how to delegate. You will have an unstoppable talent for creating new dishes and menus. Your menus and delivery will set the tone for the MAC Café Bar and Corporate Events, and the quality and pricing of the food will ensure its continued success. Finally, you will be passionate about the MAC and will enthusiastically embrace all elements of its unique organisational culture. What hours will I work? You will have flexible working hours of approximately 40 hours per week worked over 5 days out of 7. The MAC is family friendly so if you are looking for family friendly hours this could be the job for you. The MAC is open 6 days a week, Tuesday- Sunday, so weekends and some evenings are expected in this role. We serve from 9.00am so preparation for our breakfast customers will begin at about 8am. We also cater for large corporate events, business functions and parties. Key tasks and responsibilities The MAC Kitchen: Oversee all kitchen operations, ensuring high standards of food quality and consistency across café and catering services. Plan and prepare seasonal menus, working with the Operations Manager to ensure alignment with the MACs values and budget. Manage food preparation for daily café service and all corporate, private, and hospitality events. Ensure all food safety, hygiene, and allergen procedures are followed in accordance with legislation. Control stock levels, minimise waste, and manage ordering to maintain cost efficiency. Ensure kitchen cleanliness and organisation are maintained at all times. Customer Care: Maintain the MACs commitment to excellent customer service through high-quality food and presentation. Work collaboratively with the Café Bar team to ensure a smooth and efficient customer experience. Support the delivery of bespoke catering for events, ensuring all dietary and allergen needs are met. Promote a positive, welcoming environment that reflects the MACs brand and values. People Management: Supervise, motivate, and train kitchen staff to deliver consistent high standards. To regularly review the performance of staff Support staff development, including opportunities for chef qualification training and progression. Plan rotas effectively to ensure the kitchen is adequately staffed for café service and events. Foster a positive and respectful team culture, ensuring good communication between kitchen and front-of-house teams. Health and Safety/compliance: Contribute to safeguarding the users of the MAC by adhering to relevant national Health & Safety legislation, the MACs policies, and all emergency equipment and procedures. Ensure compliance with food hygiene regulations, allergen control, and COSHH guidelines. Maintain accurate records for temperature checks, cleaning schedules, and food safety audits. Other: This list is for guidance only and is not exhaustive. The post holder will also be required to carry out other reasonable duties as required by the Operations Manager. Essential Criteria: City & Guilds diplomas in professional cookery or BTEC HND in professional cookery or, a foundation degree in culinary arts or equivalent experience Health and safety and food hygiene certificates A minimum of 3 years experience in a commercial kitchen in a supervisory role A minimum of 2 years financial management of budgets Extensive experience in HACCP Desirable Criteria: Management or leadership training Allergen awareness or advanced food safety qualification First aid at work certificate Experience in managing a kitchen in a multi-function environment e.g. hotel or arts venue Experience in developing menus To Apply: The closing date for applications is Tuesday 28 April 2026 at midday, please note that we are unable to consider any applications which are received after the deadline. The applicants who best fit the specifications outlined in the job description will be invited to interview on Wednesday 6th May 2026, so please make sure you tell us everything relevant on your CV. If you cannot make an offered interview time, we may not be able to give you an alternative. If you have not heard from us by Friday 1 May 2026, please assume that you have been unsuccessful on this occasion. We are an Equal Opportunities Employer. We particularly welcome applications from Black and Global Majority, disabled and LGBTQI+ candidates who are under-represented across the sector.

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Located in the lively Cathedral Quarter, Ramada by Wyndham Belfast brings modern style and comfort to the heart of Belfast. With 165 contemporary rooms, the hotel offers a prime location for exploring the city's top attractions, from St. Annes Cathedral to the bustling local restaurants and nightlife. The hotel also features a relaxed restaurant, a stylish bar, and well-equipped meeting spaces, making it ideal for both work and leisure in Belfasts most vibrant neighborhood. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE Alongside the Revenue Manager, you are the driving force behind our Reservations function. This is a standalone role that you can make your own. With the majority of your focus dedicated to group business, you oversee a diverse mix of coach tours, corporate bookings, sports teams and school groups. From confirmation through to arrival, you ensure every detail is aligned room blocks, allocations, pick-up, cut-off dates, rooming lists, dinner requirements and payments. You control group inventory directly within Opera Cloud, balancing operational needs with revenue strategy to maximise occupancy while protecting rate integrity. You update the group tracker daily and confidently represent reservations in daily operations meetings and weekly revenue meetings, ensuring the entire team is fully aligned on upcoming arrivals and booking movements. While groups are your primary focus, you also oversee general reservations activity. As the hotels reservations supervisor, you collaborate with the Front Office team delegating where appropriate and providing support so that bookings are handled efficiently and accurately. You dont directly manage a team, but your expertise and collaboration set the standard. This role offers autonomy and flexibility. As the sole reservations specialist, you are empowered to change systems and processes to your needs and way of working. Key Responsibilities Lead end-to-end coordination of all group reservations Maintain and update the group tracker daily Attend and contribute to daily operations meetings and weekly revenue meetings Act as the main contact for group organisers Coordinate contracts, deposits, rooming lists, dinners and special requirements Support Revenue and Sales with group quoting where required Oversee general reservation enquiries and ensure booking accuracy Continuously improve systems and workflows to enhance efficiency What Were Looking For Proven experience in hotel reservations, with strong group exposure Confident user of PMS systems (Opera Cloud experience highly desirable) Strong commercial awareness and understanding of revenue optimisation Excellent attention to detail and organisational skills Ability to effectively coordinate multiple tasks and priorities simultaneously Confident communicator who enjoys cross-department collaboration Proactive and solutions-focused mindset EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact INDHOTEL

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Central Reservations Team based in Corporate Head Office, Belfast. Under the leadership of our Central Reservations Manager, Sarah Connolly, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary, but typical shift patterns include 8am - 4pm, 11am 7pm, and 12pm 8pm. The salary for this full-time position is £23,474 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Find out more about our benefits here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To be responsible for handling reservations enquiries and bookings to maximise revenue and occupancy for the Hastings Group of Hotels. To handle reservations calls promptly, courteously, and efficiently, ensuring that all bookings are entered correctly and completely on the system. To ensure that caller requests, concerns, or complaints are dealt with courteously and efficiently, taking action to resolve problems where possible, or escalating to the management team where required. To process all reservations related correspondence, ensuring all special requests are actionedrelevant personnel are informed as appropriate. To complete daily, weekly, and monthly administration to ensure effective maintenance of files and systems. To prepare daily, weekly, monthly, and ad-hoc reports as required. To actively sell and cross sell all outlets within the business, ensuring all opportunities to increase sales are maximised. To update 3rd party extranet sites, GDS and Hastings Hotels websites as and when required. To maintain effective communication with Group Sales and hotels personnel, to maximise sales opportunities and ensure complete guest satisfaction. To ensure all equipment and materials are used in correct manner and any problems are reported immediately. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety, and hygiene policies and procedures and any relevant legislation. Any other duties as required. Required Criteria A right to work in the United Kingdom Excellent computer literacy to include experience with the Microsoft Office Suite. Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics. Ability to deliver an exceptional standard of customer service. Ability to work well under pressure and be a team player. Previous experience in a customer service environment. Desired Criteria Previous experience in the Hospitality industry Previous telephony experience gained within a contact centre environment Educated to Level 6 (Undergraduate Degree) or the equivalent, in a relevant field such as Tourism and Hospitality Management or Business and Marketing. Skills Needed Microsoft Office Suite, Exceptional Customer Service Skills, Reservation skills, Telephone handling, Time Management/Organisational skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey... Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary £24,384.00 per year Skills: Microsoft Office Suite Exceptional Customer Serv Reservation skills Telephone handling Time Management/Organisat Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Reservations Team based in The Spa at the 5-star Culloden Estate. Under the leadership of our Spa & Healthclub Manager, Niamh Rice, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. The salary for this full-time position is £24,384 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Find out more about our benefits here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To be responsible for handling reservations enquiries and bookings to maximise revenue for the Spa at Culloden. To handle all reservations calls and enquiries promptly, courteously, and efficiently, ensuring that all bookings are entered correctly on the system. To provide support to the Spa Reception Team from time to time as required. To ensure that guest requests, concerns, or complaints are dealt with courteously and efficiently, taking action to resolve problems where possible, or escalating to the management team where required. To process all reservations related correspondence, ensuring all special requests are actionedrelevant personnel are informed as appropriate. To complete daily, weekly, and monthly administration to ensure effective maintenance of files and systems. To prepare daily, weekly, monthly, and ad-hoc reports as required. To actively sell and cross-sell all outlets within the Culloden Estate, maintaining your knowledge of the facilities and services on offer, and ensuring all opportunities to increase sales are maximised. To maintain effective communication with other departments. To ensure all equipment and materials are used in correct manner and any problems are reported. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety, and hygiene policies and procedures and any relevant legislation. Any other duties as required. Required Criteria A right to work in the United Kingdom Excellent computer literacy including experience with the Microsoft Office Suite. Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics. Ability to deliver an exceptional standard of customer service. Ability to work well under pressure and be a team player. Previous experience in a customer service environment. Desired Criteria Previous experience in the Hospitality industry Previous telephony experience gained within a contact centre environment Educated to Level 6 (Undergraduate Degree) or the equivalent, in a relevant field such as Tourism and Hospitality Management or Business and Marketing. Skills Needed Microsoft Office Suite, Exceptional Customer Service Skills, Reservation skills, Telephone handling, Time Management/Organisational skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey... Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary Up to £24,384.00 per year Skills: Microsoft Office Suite Exceptional Customer Serv Reservation skills Telephone handling Time Management/Organisat Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates

Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What youll do: Collaborate with the General Manager, providing support across all management tasks Maintain and uphold high standards consistently across quality, safety and food Lead and coach your team towards achieving outstanding success Strive for excellence in delivering memorable service to our customers Who you are: Leadership Skills: Ability to inspire and lead a team effectively Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: Bonus Scheme of up to 20% A share of Tronc* Free Food on shift Pension & Life Assurance 50% discount on food and drink when youre not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are: Weve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. Thats why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. Youll get this at the end of each pay period, along with your normal pay and its one of the best perks about working in hospitality

General Manager | Hospitality - Brand new site Belfast City Salary: £35,000 - £40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and

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Ideal candidates have a successful management track record in fast-paced settings and a passion for exceptional service.

A dynamic hospitality company in Belfast is seeking a Kitchen Manager to ensure food items are stored, prepared, and served according to company standards. The role includes maintaining kitchen cleanliness, managing stocks, and training staff on equipment operation.

A leading retail company in Belfast is seeking a Floor Manager to support daily operations and lead a team. The ideal candidate should have experience in retail or hospitality management, possess strong leadership and communication skills, and be adaptable.

A strong understanding of cocktails and wine, alongside excellent problem-solving and leadership skills, is essential.

A well-known coffee and food service chain is seeking a Restaurant Shift / Floor Manager in Belfast.This role offers the opportunity to lead an energetic team, manage daily operations, and ensure an exceptional customer experience.The ideal candidate will have prior restaurant management experience

A major project management consultancy in Northern Ireland is seeking a Senior Project Manager to lead complex projects.Responsibilities include managing project delivery, engaging with clients, and ensuring quality standards.The ideal candidate has international experience in hospitality or constru

A luxury hotel group in Northern Ireland is launching its Trainee Manager Programme for 2026, aimed at ambitious individuals ready to integrate into various departments such as Food & Beverage, Housekeeping, and Front Office.

Trainee Manager Programme 2026. The Trainee Manager Programme is an opportunity to work across many aspects of our hospitality business, by completing rotations in Food, Beverage, Housekeeping, Front Office and Duty Management across our properties. Our Trainee Manager Programme is a two‑year deve

Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic Restaurant Manager to join an exciting restaurant in Belfast. Restaurant Manager | Hospitality - Brand New Site - Belfast City. As the Restaurant Manag

With a clear progression pathway towards a Regional Manager position, candidates should have experience in hospitality or retail, strong people management skills, and a full UK driving license. A growing restaurant group in Northern Ireland is seeking an experienced Area Manager to oversee operation

A premier hospitality establishment in Belfast is seeking an experienced General Manager to lead the team at Berts Jazz Bar.

A leading hospitality team in Northern Ireland is seeking a Sales and Marketing Director to maximize sales and strengthen brand presence. Ideal candidates will have a minimum of 3 years of experience as a Sales Manager in the hospitality industry, excellent communication skills, and a valid driving

Reporting to the Bar and Catering Manager you will be part of the Bar and Catering team, who will contribute in achieving the highest standard of hospitality for the Stadium, while meeting customer expectations, health and safety requirements. Ensure that a high standard of hygiene and cleanliness i

Honeycomb is delighted to be working with our client, a luxury hospitality provider, to recruit for a Deputy General Manager on a permanent basis. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Hon

Honeycomb is delighted to be working with our client, a luxury hospitality provider, to recruit for a Deputy General Manager on a permanent basis. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Hon

Personal Assistant to the Principal (PA to Headteacher) Sullivan Upper School, Holywood, Co. Down BT18 Full-Time | Permanent Salary: £34,434 – £37,280 (NJC Points 23–26) Are you an experienced Personal Assistant ready to play a key role in a leading school environment? Do you thrive in a fast-paced, high-responsibility role where discretion and organisation are essential? Sullivan Upper School is seeking an exceptional, highly organised and proactive Personal Assistant to support the Principal in delivering both the strategic direction and day-to-day operations of the school. This is a pivotal role at the centre of school life, requiring discretion, initiative, and the ability to manage multiple priorities in a fast-paced environment. Why Join Sullivan Upper School? Be part of a well-established, high-achieving and respected grammar school with a strong reputation for academic excellence Work closely with senior leadership, playing a key role in supporting strategic decision-making Join a professional, collaborative and supportive staff community Enjoy a varied and influential role with real impact across the school Benefit from a competitive salary and public sector terms and conditions The Role You will provide high-level executive support to the Principal while contributing to the smooth and professional running of the school. Key responsibilities include: Manage the Principal’s diary, meetings, travel, and communications Prepare briefings, agendas, and documentation Attend meetings, take minutes, and track follow-up actions Handle confidential correspondence with discretion Coordinate visitors and hospitality Provide administrative support to Principal Governance & Strategic Support Support Senior Leadership Team and a number of Governors’ meetings (agendas, papers, minutes) Assist with School Development Plan and key strategic initiatives Support safeguarding, health & safety, and governance processes Office Leadership & Operations Line manage the school office team and oversee daily operations Maintain high standards across reception and school office Ensure efficient and professional administrative systems Admissions & Stakeholder Engagement Support admissions and SEAG transfer processes Liaise with parents, feeder schools, and external stakeholders Manage communications, newsletters, and website updates Events & Systems Support major school events such as Open Days and Prize Day Maintain MIS systems (e.g. SIMS) and ensure data accuracy Support GDPR compliance and data integrity About You Proven experience in a senior PA or executive support role Excellent written and oral communication skills Strong attention to detail; Highly proficient in handling sensitive and confidential information Experience leading or supervising staff High proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and strong general digital literacy Professional, calm, and able to work under pressure Safeguarding Sullivan Upper School is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to enhanced vetting and background checks. Apply Today, Closing Date Wednesday 13th May at 12 noon Additional relevant skills: Personal Assistant, PA, Executive Assistant, Senior PA, Office Manager, Administration Manager

Job Title: Assistant Retail Store Manager Location: Belfast Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. * Primary Responsibilities Increasing Store Profitability & Sales * You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales. * Utilising KPI’s to enhance store performance and sales. * Awareness of store performance, relating to; customer footfall, conversion and average spend. * Ability to show initiative in product placement and prioritise concession. * Ensure staff are consistently aware of sales targets and exceeding expectations. * Ensure staff are trained with regards to visual merchandising. * Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Customer Service * Demonstrate good customer awareness and interaction at all times, setting the standard for your store. * Monitor and seek continuous improvement on the level of service given to customers. * Constantly improve product knowledge of your staff and yourself. * Line manager store assistants. Staff Management * Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. * Assist with onboarding and inducting new staff in line with company expectations. * Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. * Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. * Ability to maintain and enhance successful business relationships. Experience & Requirements * Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. * Experience with supervising teams. * Confident in supervising small teams and ensuring your team is performing to the best of their ability. * Exceptional customer service skills. * Flexible to work weekends and longer shifts when required. * Happy to be contracted 39 hours per week, with shift flexibility. * Proficient in administration, reporting and health & safety. * Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED