Junior Administrator
8 days ago
Belfast
Junior Administrator, Belfast, £25,500-£26,000, Permanent Your new company A private sector organisation is recruiting for a junior administrator based in Belfast. Your new role As the Junior Administrator / Service Advisor, you will act as a key point of contact between customers and the workshop team. Your role will be varied, fast‑paced, and customer‑focused. Day‑to‑day, you will: • Provide a positive and professional first impression to all customers., • Handle incoming enquiries, bookings, and appointment scheduling., • Prepare and process necessary paperwork, maintaining accurate customer and service records., • Support the coordination of workshop workload and job allocation., • Process invoices, customer payments, and ensure all documentation is complete and compliant., • Provide advice on available products and services and manage the ordering/organising of parts as required., • Liaise closely with workshop staff to ensure timely and efficient service delivery., • A full and valid UK driving licence., • Excellent communication skills and a friendly, professional telephone manner., • Strong IT proficiency, including experience using Word and Excel., • Good organisational skills and the ability to work under pressure., • A proactive approach with the ability to work independently and as part of a team., • GCSEs (or equivalent) in Maths and English., • Previous experience in customer service, retail, administration, or the motor trade (advantageous but not essential)., • Confidence in managing paperwork and maintaining accurate records., • A genuine passion for customer service with a motivated and enthusiastic attitude., • Flexibility to work Saturdays on a rota basis., • Experience with dealer management systems (preferred).What you'll get in return, • Based in Belfast, • £25,500-£26,000, • Perminant Opportunity, • Monday-Friday 8:30-16:00 4762182