Facilities Coordinator
16 days ago
Chichester
Facilities Coordinator (Onsite) Location: Crawley, West Sussex (Onsite role) Hours: 40 per week Contract: Temporary / Contract Status: Inside IR35 Rate: Up to £13.92 per hour About the Role We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility. You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users. Key Responsibilities • Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times, • Support day to day building operations including coordination of multiple service lines across the facility, • Carry out light building maintenance tasks and escalate issues where required, • Manage goods in, mailroom, and internal distribution activities, • Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces, • Provide hands on support across the facility as required to ensure smooth operations, • Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption, • Monitor service delivery performance and support achievement of KPIs and SLAs, • Report operational issues and performance updates to the Facility Manager, • Maintain a strong focus on continuous improvement and client satisfaction, • Ensure timely follow up on client requests and service issues, • Support coordination of onsite services and ensure a consistently high standard of workplace experience, • Undertake any additional duties required to support the facility and wider team, • About You, • Strong customer service background, ideally within facilities management, property, hospitality, or corporate services, • Comfortable working in a fast paced onsite environment, • Excellent communication and problem solving skills, • Proactive, hands on, and solutions focused approach, • Ability to coordinate multiple service streams and manage competing priorities, • Strong attention to detail with a commitment to service excellence Why This Role This is an opportunity to join a globally recognised real estate and facilities management organisation, supporting a major client site with a strong reputation for operational excellence. You will be part of a collaborative onsite team where your contribution directly impacts workplace experience and service quality every day. JBRP1_UKTJ