Hospitality manager jobs in BirminghamCreate job alerts

Assistant Pub Manager (Full-Time - 40 Hours per week) \n Salary: £32000 per annum \n I am recruiting for a welcoming, family-run pub looking for an enthusiastic and hands-on Assistant Pub Manager to join their friendly team. This is an exciting opportunity to be part of a vibrant venue that serves quality food and drinks, and hosts regular events including quizzes and community gatherings. This pub has a local reputation and is looking for a person who will strive to take the pub forward. \n The Role \n As Assistant Pub Manager, you will play a key role in supporting the day-to-day running of the pub, ensuring excellent customer service and a warm, inviting atmosphere for all guests. \n Key Responsibilities \n\n • Support the Pub Manager in the smooth operation of the business\n, • Deliver outstanding customer service and lead by example\n, • Help manage staff, including training and rota planning\n, • Oversee food and drink service to ensure high standards\n, • Assist with stock control, ordering, and cash handling\n, • Support the organisation of events such as quiz nights and special functions\n, • Step up to manage the pub in the absence of the Manager\n\n About You \n\n • Previous experience in hospitality or pub management\n, • Passionate about customer service and creating great experiences\n, • Positive, energetic, and a strong team player\n, • Well organised with the ability to work in a fast-paced environment\n, • Flexible and willing to work evenings and weekends\n\n What’s on Offer \n\n • Competitive salary of £32,000 per annum\n, • Live-in accommodation available\n, • Supportive, family-run environment\n, • Opportunity to grow within the business\n, • A fun and dynamic workplace\n\n

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Chef / Hospitality Assessor (Trainee or Qualified) Full training and support will be given to candidates to achieve the Level 3 Award in Education and Training. Location: Home/Field based - Must be flexible with travel across Birmingham and surrounding areas Salary: £31,600 - £34,300 - salary dependent on qualifications Package: Excellent Holiday Entitlement, Mileage + much more! Type: Full-time, Permanent A great opportunity to transition to a new and rewarding career within the training industry! Full training and support will be given to Trainee candidates to achieve the Level 3 Teaching qualification. Essential Criteria: Hold a Level 2 Hospitality / Pro Cookery qualification, or above. Must have worked at Commis Chef level, with experience of fresh food preparation. Experience of managing BOH staff, ideally up to Head Chef/Kitchen Manager level. Must have experience of working Front of House, with demonstrable progression from Team Member, through to Supervisor, through to General Manager. Must be IT literate. Must be confident to support learners Maths and English Functional Skills. Full driving licence and use of own vehicle. Must be flexible with travel.Duties include: Delivering full Apprenticeship Standards in Hospitality (Front and Back of House specialisms). Delivering via a blended learning approach (Remote/face-to-face delivery). Delivering Maths and English Functional Skills Level 2. Managing your diary efficiently to ensure timely visits and reviews are conducted. Organise and maintain documentation on learners' progress. Support, advise and motivate learners. Overcome barriers to learning and adapt delivery to meet learner’s needs. Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration.Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

A fantastic Hotel General Manager job in Birmingham, paying a package up to £60,000, has become available for a successful boutique hotel overlooking St Paul’s Square in Birmingham’s Jewellery Quarter. \n You will have an excellent product at your disposal which has received strong investment and continues to evolve. However, the truth of any successful hotel is that the team and culture are what truly make the difference. This is an excellent opportunity for a hands-on, driven General Manager who thrives on being the face of the business, motivating their team, and driving the continued growth and development that the venue has already achieved. \n The hotel itself is a stylish boutique destination offering 34 boutique bedrooms, alongside a well-known bar, restaurant and busy events offering. While the hotel rooms provide an important part of the business, the venue is particularly food and beverage led, attracting a strong mix of local clientele and visiting guests to one of Birmingham’s most recognisable squares. \n This is very much a lifestyle venue rather than a traditional hotel, with a vibrant atmosphere, destination brunch offering and a busy events calendar. The company is in a strong financial position and continues to invest sensibly in the venue, creating an exciting opportunity for a knowledgeable General Manager to further develop its reputation and commercial performance. \n Hotel General Manager job in Birmingham – Highlights \n\n • Package of up to £60,000 based on experience.\n, • Excellent company discounts and perks, including friends and family discounts across the group\n, • 28 days holiday\n, • Free Parking available on-site for you.\n\n Hotel General Manager job in Birmingham – Ideal Candidate \n\n • Ideally someone with General Manager experience, although a strong Deputy General Manager ready to step up could certainly be considered, particularly with the wider support network within the business.\n, • Hotel experience is not essential, however a strong background in food & beverage operations is required, as the bar and restaurant represent the main revenue stream of the venue.\n, • Experience within premium hospitality environments (boutique/lifestyle hotels, quality 4* hotels, or well-regarded restaurant concepts), combined with strong commercial awareness, including P&L management, forecasting and budgeting, and a hands-on leadership style that motivates teams and maintains high service standards. A commercially minded operator, with a good understanding of marketing, sales and maintaining high operational standards including environmental health and food safety.\n\n If you are interested in discussing this Hotel General Manager job in Birmingham, please apply today! \n \n INDLM5

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Hospitality, Food & Beverage, Restaurants, Assistant Manager, Senior Assistant Manager, Deputy Manager, Duty Manager, Shift Manager, FOH Manager, Floor Manager, Restaurant Manager, Assistant General Manager, Restaurant Floor Manager. You have been working as a Floor Manager in a high volume, multi-f

If you have experience as an assistant manager or assistant restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunning and Price. Assistant Manager - Birmingham. As Assistant Manager you'll be at the heart of ou

Leisure Club Manager - Solihull. General Manager with Health and Safety, ensuring the smooth running of the Leisure facilities. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

We're looking for a commercially driven Sales & Events Manager to help grow bookings and revenue across a portfolio of exciting late-night hospitality venues. This role would suit someone with experience in hospitality sales, events, venue bookings or business development, who enjoys building relati

As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. If you have experience as a deputy manager or restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunni

If you have experience as an assistant manager or assistant restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunning and Price. As Assistant Manager you'll be at the heart of our management team helping to ens

HSBC Group seeks a Senior Hospitality and Colleague Experience Manager to lead regional delivery of Workplace Experience and Hospitality Services across the UK, Europe, US and LATAM. The role ensures consistent standards and an experience-led approach for colleagues and guests across catering, events, guest services and workplace amenities. It translates global strategy into regional plans, tailors service models to local site needs and regulatory requirements, and owns supplier performance and #J-18808-Ljbffr

Implementation Analyst – Birmingham, England, United Kingdom. A leading, household-name hospitality brand is looking for an Implementation Analyst to join their growing Customer Data & Digital Analytics function. You’ll play a key role in owning the tagging and data layer implementation roadmap across their digital estate — ensuring data accuracy, driving analytics capability, and enabling a deeper understanding of customer behaviour across web and app platforms. Salary: Up to £55,000 + benefits With a rich heritage and a UK-wide digital footprint, this organisation operates thousands of venues across pubs, restaurants, and hotels. They’re investing heavily in digital transformation, with data at the heart of personalisation, performance measurement, and customer engagement. Reporting into the Digital Analytics Manager, you’ll be the go-to specialist for all things implementation and data quality across digital channels. Your work will enable consistent, accurate data collection and empower the analytics, CRM, and digital product teams to make data-driven decisions. • Own the tagging and data layer implementation roadmap across web and app, • Partner with product and development teams to define and deliver tracking requirements, • Manage a third-party tagging partner and oversee related budgets, • Conduct regular data quality reviews and ensure best practices in GTM container management, • Support A/B and multivariate testing initiatives by ensuring tracking accuracy and reliability, • Proven experience with Tag Management Systems (ideally Google Tag Manager), • Hands-on knowledge of GA4, Firebase, or similar analytics tools, • Experience with mobile app tracking is highly desirable, • Strong communication skills and ability to collaborate across technical and non-technical teams, • Mid-Senior level, • Full-time, • Marketing, • Staffing and Recruiting #J-18808-Ljbffr

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Livingwell Health Club Manager , you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including: Competitive pay – Earn £36,000 - £40,000 per annum, with opportunities to grow your career with Hilton. Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide. Food and beverage discounts – Receive 50% off food and beverage at participating outlets. Free meals on duty – Helping you stay energised throughout your shift. Generous holiday allowance – Enjoy 28 days’ holiday including bank holidays, increasing with service. Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount. Pension scheme – Supporting you as you plan for the future. High street discounts – Access a range of exclusive savings through Perks at Work. Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP). Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care. Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth. Benefits availability may vary depending on Team Member location and terms and conditions of employment. Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience Provide hands‑on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (blogs) to see why we’re more than a great place to stay—we’re a great place to work. #J-18808-Ljbffr

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre. As an Assistant Events Manager, you will play a key role in delivering exceptional corporate and social events, ensuring operational excellence and outstanding guest experiences. Working closely with the Events Operations and Sales teams, you will coordinate event delivery, manage client expectations, and support the achievement of departmental revenue and service objectives. This is an exciting opportunity for a highly organised and guest-focused individual who enjoys working in a fast-paced environment. You will be responsible for overseeing event operations, supporting team development, and ensuring all events are delivered in line with Hyatt standards and guest expectations. This is a full-time, on-site role, working 40 hours per week. Due to the nature of the business, working hours will vary across Monday to Sunday, including evenings, weekends, and public holidays as required. You will also participate in the Duty Management schedule. Lead and oversee the seamless operation of corporate and social events. Coordinate event planning and execution to ensure exceptional guest satisfaction. Act as a key point of contact for event clients and internal stakeholders. Liaise closely with the Sales team regarding event bookings, enquiries, and operational requirements. Ensure all events are delivered in accordance with hotel standards, policies, and procedures. Support stock control and inventory management within the Events department. Assist with forecasting staffing requirements and scheduling team resources effectively. Monitor event performance and identify opportunities to enhance service quality and operational efficiency. Support the recruitment, training, development, and performance management of team members. Conduct regular team briefings and ensure effective communication across departments. Handle guest feedback and resolve issues promptly and professionally. Support departmental revenue objectives through effective event operations and up-selling opportunities. Maintain health and safety standards and ensure compliance with company policies and procedures. Undertake Duty Management responsibilities in line with the hotel's management rota. To be successful in your application, you should have a proven track record of assisting in the management of a successful Events operation within a hotel environment. You will have a solid understanding of Event Operations, including conference, banquet, and social events, and be confident in identifying opportunities to enhance both guest satisfaction and operational efficiency. With a keen eye for detail and a commitment to delivering exceptional guest experiences, you will be able to lead, motivate, and develop a team to achieve high standards. You will be passionate about hospitality and enjoy working in a fast-paced environment where no two days are the same. You will possess excellent communication and interpersonal skills, enabling you to build strong relationships with guests, clients, and colleagues across the hotel. The ability to effectively manage multiple priorities while maintaining high levels of service is essential. Familiarity with Microsoft Office applications is required, and previous experience with event management or hotel operating systems would be advantageous. You will be well presented and possess excellent verbal and written English communication skills. Salary: £28,995.2 per annum 12 complimentary nights per year across Hyatt Hotels worldwide Discounted stays for you and your family from day one Discount on food & beverage when dining as a guest at selected Hyatt Hotels Complimentary meals on duty Access to Amala Gym 28 days holiday including bank holidays (increasing to 33 days) Extensive learning and development opportunities Headspace membership and access to our Employee Assistance Programme A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters Clear career progression and global mobility within Hyatt Hotels At Hyatt, ‘We care for people so they can be their best.’ This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing which shape everything we do. Being part of Hyatt Regency Birmingham means joining a global family of over 1,150 hotels in more than 70 countries, recognised as a Great Place to Work. Here, individuality is celebrated, and opportunities are yours to shape. Hospitality is more than a job, it’s a career for people who care. Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. #J-18808-Ljbffr

We are a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide. By blending the best of hospitality and everyday comfort, every unit is designed with all the amenities of home backed by 24/7 local support. For a week-long getaway or an extended adventure, We deliver a familiar and frictionless guest experience that’s perfect for any travel occasion, for work or pleasure. For property owners, We offer a fast path to new revenue and higher occupancy in just weeks by tapping into our nationwide demand for furnished, hospitality-grade housing. We provide a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster. We're hiring a Revenue Manager to own RevPAR for a region of the portfolio. You get a defined set of markets and units, and you own everything inside them that moves rate and occupancy, including pricing, length-of-stay strategy, channel mix, promotions, and the judgment calls that come with a portfolio that turns over constantly. This is a rare chance to have real decision authority over a rapidly growing portfolio this early in a career. You’ll pull your own data, form a perspective, make a decision, and then use the data to determine if that was the right decision or not. The people who do well here notice something is off in their region before anyone else does and move quickly to solve it. The background we have in mind is one to two years in a formal revenue management program at a major hotel or airline group. You learned the discipline properly, pace, pickup, elasticity, displacement, competitive sets, and now you want a portfolio you actually control instead of a rate recommendation somebody two levels up approves. We also work with AI in the loop. Claude and SQL are how our team gets through analysis in an hour that used to take a day. You should already work that way, or be obviously hungry to. • Regional RevPAR: Rate and occupancy for your markets, against plan and against the rest of the portfolio., • Pricing execution: Our internal ML pricing engine sets base rates. You own the market-level inputs, the overrides, the seasonality and event calls, and the decision about when the model is wrong., • Length of stay and reservation mix: Short stays fill gaps, longer stays carry margin. Getting that balance right in each market, minimum-stay rules, extension pricing, monthly rate positioning, is one of the highest-leverage things you'll do., • Channel and distribution: Direct versus OTA positioning for your region, rate parity, promo participation, and knowing when paying OTA commission is worth it and when it's just cannibalizing bookings we'd have gotten anyway., • Underperforming units: Every region has apartments that aren't driving the results we need. You'll find them early, diagnose whether it's price, photos, location, or asset quality, and drive the fix with the local GM and the supply team., • Forecasting and pace: A weekly point of view on where your region lands, what changed, and what you're doing about it., • Market intelligence: Comp sets, competitor rates, new supply, demand events, seasonality patterns. You should know your markets better than anyone at the company., • Partner-facing numbers: GMs and apartment partners will ask you why a building is priced the way it is. You explain it in plain language and hold the line when you're right., • One to two years of formal revenue management training at a large hospitality, hotel, or airline brand (Marriott, Hilton, Hyatt, IHG, Delta, United, American, or similar), or at a revenue management firm serving them., • Data literacy you can defend. We'll give you SQL access and AI tools that write most of the query for you. What we need is someone who looks at a number and knows whether it's the right number, right date basis, right denominator, right population. You don't have to be a SQL author on day one. You do have to be the person who catches a wrong answer that looks clean., • Real comfort with modeling. Spreadsheets fluently, Python a plus, not a requirement., • Genuine AI fluency. You use it daily, you have opinions about where it breaks, and you can show us how it changes your output., • Agency. This is the trait we screen hardest for. Ambiguous problem, incomplete data, no playbook, and you still get to a defensible answer and act on it., • Commercial judgment over precision. A good decision Tuesday beats a perfect analysis in three weeks., • Willingness to be measured. RevPAR is public inside the company. Some weeks that's great news and some weeks it isn't., • Open to relocating to Birmingham. Our HQ is here and this role works best in the building, close to the pricing team, the GMs, and the data. We'll help with the move., • Competitive Salary + Stock Options, • Relocation support to Birmingham, • Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA, • 401(k) plan and access to ImmediatePay, • Generous PTO, • Real upward mobility - this team is being built, and we'd rather promote you than backfill above you, • $750 annually in Landing Stays #J-18808-Ljbffr

Assistant Residence Manager Location: Crown Place, Birmingham Working Period: Full time Reports to: Residence Manager Salary: £33,475 Key Objectives of the Role Yugo is the trusted name for student housing, globally. Every day we... Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion. Our Assistant Residence Managers are part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students. #Futureshapers who want to positively influence and shape the lives of others students and Yugoers. Ensuring that we delivering the best possible experience for our students supporting them to live their best life while driving occupancy in our spaces. This role requires a hands‑on approach to work, ensuring we deliver a cost‑effective facilities and maintenance services. While being responsible when the Residence Manager is not on the property, ensuring all aspects of the residence continue running smoothly. 1. Support Managing our Spaces • Support the management of our spaces ensuring the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turn around., • Use your upbeat, open minded and outgoing personality to lead, mentor and guide our junior team members., • Overseeing the regular health & safety inspections ensuring students and Yugoers remain safe, reviewing hazards and risks and ensuring safe working practices are followed., • Manage incident response in the absence of Resident Manager ensuring high standards of overall property presentation through inspections, working with the facilities team to ensure maintenance-related issues are resolved., • Ensure all administration duties are completed, including the processing of bookings, check in / out, early leavers, no shows, debt chasing, raising and receipting of purchase orders, student payment plans and room moves, arrears issues and any University nominations agreements., • Manage Student Accounts and Arrears Performance. Take ownership of the residence arrears process and debt management strategy., • Monitor student accounts to ensure payments are received in accordance with tenancy agreements., • Act as the Responsible Person for water hygiene, ensuring safe management and compliance of site water systems, assisting in arranging any remedial actions or water testing required following Legionella Risk Assessments, and ensuring the site remains compliant with the Yugo Water Hygiene Management Plan, • Contribute to achieving all sales targets to ensure occupancy targets are met or exceeded., • Drive sales conversions through responsive, proactive follow-up to queries and excellent customer service; own the arrears management process, ensuring team members are focused on reducing debt to a minimum., • Support in delivery of all KPIs of that space, including the delivery of income targets in accordance with sales process and standards; regularly monitor performance and report any issues to the residence manager., • Maintain and develop relationships with key players at the local universities, education organizations and any other key stakeholders–in order to build stronger referral networks and potentially secure future business., • Take pride in what you do and own it. Ensure that our students live their best life, so that we exceed their expectations and they re-book or refer us to others., • Manage ‘the good’ and turn around the ‘not so good’ – meaning handle complaints and offer excellent student experience., • Lead engagement activities with our students; monitor their feedback and deliver action plans and recommendations to ensure their best experience., • Acting responsible towards others and the planet. Making sure to deliver on our three Pillars to ensure our students live their best life:, • YugoEco. Represents our total commitment to creating a better world for all and a sustainable environment for our students and teams., • YuPro. Education around life and how to prepare them for the professional world. We commit to educate ourselves on climate change, we can only make a REAL difference together, • YuGrow. Addressing our students holistic needs. We commit to improve our student’s safety, physical and emotional comfort and take tangible action to make a difference in the world., • Support the residence manager in leading the junior team members and assist with recruitment and development activities., • Ensure that boundaries are there to be challenged and encourage a bias for action attitude to the rest of the team., • Support creating a great work environment through that encourage participation and teamwork as well as follow up and clarify objectives of the team, aligned to the business plan and the delivery of KPIs., • Support with key initiatives from support functions including Sales, Marketing, Data and Analytics, Systems, HR and Finance., • Attrition, • HRIS – monthly, • Less than 3% of new employees leaving within 90 days, • 10% Engagement, • 90% participation rate in annual engagement survey per team, • Survey score from Mercer – annual, • 15% – Performance Reviews Completion – annually, • HRIS – annually This job description serves as a guideline, this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time‑to‑time. This role also requires a degree of flexibility in terms of days and hours worked. There may be occasional weekend and evening work, particularly during busy periods. Key Skills & Capabilities • Dynamic. Able to ensure students have the best experience and confident in dealing with a range of support requirements and issues. With great communications skills in both written and oral English., • Proactive and organized– Have a bias for action, anticipates, and responds timely to students and fellow Yugoers needs., • Managing resources –Supervise, coordinates and manages internal and external resources to accomplish goals., • Interpersonal skills–Drives sales experience and has a great ability to negotiate., • Administrative Skills – Computer literate with strong application of Microsoft programs Outlook, Excel, Word and PowerPoint., • 5 Years of supervising a team of people preferably in front office, PBSA or hospitality fields., • Great sales and negotiation skills being able to develop and track sales and markeing campaigns., • Operations experience, being able to oversight the day to day operations of a team and deal with suppliers and third party companies., • Resilience and adaptability, as well as a great cultural diversity awareness., • Experience managing teams or change., • Previous experience in CRM and Reservations software., • Financial awareness, have manage and understand P&L and Budgets. The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life. #J-18808-Ljbffr

The Account Manager is a pivotal member of the ITG team, carrying responsibility for client service delivery, operational excellence, innovation, project management and team support - creating partnerships with our clients. The client is a well-loved hospitality brand, and this role involves delivering a variety of projects across; print production, fulfilment, and delivery. The key focus of the role is to enhance our ways of working to drive efficiencies, whilst supporting the Account Director to communicate, track and achieve all financial targets, adhere to commercial standards, and optimise commercial benefits for our client. Most of the print buying will be litho and digital, which we hope you can bring your knowledge to and service our client! You'll be supported by a Production team based at ITG's head office, leaving you to focus on providing first-class customer service. On top of that, you'll provide administrative excellence in all invoicing, work-in-progress, briefing and supplier management. You thrive in a fully client facing environment and understand the nuances between integrating yourself into a client's marketing team and being an Account Manager delivering the best to your client. Innovations at the heart of what we do, and that's no different in the way we manage our clients' requirements. We look for opportunities to save businesses money, while streamlining outdated processes to ensure maximum efficiency and minimal impact on the environment. • Building strong relationships and partnerships with our client to understand their business, strategy, and objectives, • Owner and guardian of stock management - owning all aspects of stock management, ensuring the client is informed with the right information to make decisions based on data, and ultimately ensuring the estate has everything they need. Can analyse data and recommend accordingly, as well as pro-actively supply context to reasoning for suggestions, with attention to detail and identifying solutions for the client, • Delivering best in class client servicing, and continuously driving improvements to the ways we work, • Working closely with our supply chain to ensure projects are on time, on-brand and meet the brief, • Leading on end-to-end delivery of key projects - leading and driving critical path adherence, • Providing regular reporting on account and commercial performance, • Best in class account services - status reports, critical path, and timelines to set the account up for success, • Driving all financial management - accurate and competitive quotes, on time invoicing, • Leveraging the ITG network to ensure each brief is considered but also includes recommendations for how to evolve our client offering through innovation or new services, • Ensuring all quality-control policies are adhered to through the implementation and continuous monitoring of best practice, while continuously looking to improve ways of working, • We need someone who can be a strong support to the Account Director while supporting and being a team player, • By developing a partnership with the client. A service minded approach, • Be a team player. Building your ITG network to understand our full offering and how best to introduce Subject Matter Experts to evolve the relationship, • We need a print and stock management expert, with an understanding of core marketing principles to challenge briefs, • Strong understanding of hospitality POS and menu landscape, • Experience of creative/ art working/ print processes, • A project management mindset with problem solving skills, • First and foremost, you should be customer centric. Our people go above and beyond to deliver exceptional customer service, every time, • Maintaining excellent customer service through outstanding account management - solving issues as and when they arise and making sure that delivery is right every time, and on time, • You won't be micromanaged here, the ability to manage your own time and deliver quality with speed is essential, • You bring great print knowledge with you, especially in litho and digital. Even better, you understand the production process behind this, • You enjoy getting the best deals, print buying is your forte and you know how to negotiate the best deals whilst maintaining quality and timely delivery, • This is a busy account, working off large spreadsheets and keeping on top of multiple projects comes natural to you, • Communication is key - open and transparent, provides context to situations, is collaborative, and solutions driven, • Detail focus/accuracy - ensures briefs are delivered right, first time, and quality assurance is best in class., • Proactivity and accountability - driving the account and making life easier for the client team, • Delivery focused - driving all projects with clear status, actions, and next steps and most importantly, timelines, • Performance and savings focused - delivering against KPIs, driving savings and innovation for the account, • Positive mindset and calming influence - comfortable working in a fast-paced environment balancing longer term strategic projects as well as tactical BAU tasks - adapting flexibly to support our client, • Highly numerate and commercially aware, • Computer literate with good knowledge of excel - a core part of the role is stock management, which is largely excel based, you will have agency expertise support, but we need someone who is competent, • Strong written, oral, and interpersonal skills Perks at ITG — alongside a competitive salary, here's what you can look forward to: • Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days, • Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year, • Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support, • Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities, • Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500, • Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. #J-18808-Ljbffr

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods, • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store, • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK #J-18808-Ljbffr

This is a rare one. A 550-unit build-to-rent development in the heart of Digbeth, Birmingham - is looking for a General Manager to lead it from the front. Digbeth is having a moment. Creative, gritty, buzzing with independent culture, and now home to a rental scheme that's setting a genuinely new benchmark for what renting in Birmingham can look like. Think best-in-class amenities, a strong sense of community, six commercial units bringing the ground floor to life, and a resident experience built to feel more like a lifestyle than a lease. This isn't a standard PRS block - it's a flagship. We're looking for someone who wants to put their stamp on it. You'll take full ownership of the onsite lettings and property management team, running the scheme as if it were your own business. That means: • Owning the P&L - driving rental growth, managing costs, and reporting on performance with real commercial rigour, • Leading, developing and inspiring a multi-disciplinary onsite team across leasing, facilities, and customer service, • Setting the tone for resident experience - building a genuine community through events, engagement and a five-star customer ethos, • Championing health & safety and sustainability, keeping the scheme compliant and ahead of the curve, • Getting out into the local area - building relationships with businesses, tenants and the wider Digbeth community to raise the profile of the building, • Working closely with senior leadership on long-term asset strategy, spotting opportunities to enhance value and performance You've led teams in build-to-rent, PBSA, hospitality or another purpose-built residential environment for at least 3 years, and you know your way around a budget as well as you know how to motivate a team. You're commercially sharp, hands-on, and genuinely energised by creating a great place to live. You're a strategic thinker but not afraid to get stuck in - someone who can read a P&L in the morning and be chatting to a resident about their day by the afternoon. Propertymark, IRPM or IOSH qualifications are a bonus, not a dealbreaker. What matters more is the mindset: commercially driven, community-minded, and ready to lead something special. If you want to be the person who defines what rental living looks like in Birmingham for the next generation - this is it. #J-18808-Ljbffr

Weareharrison is seeking a Business Development Manager to lead growth across the UK and European markets. The ideal candidate will be a current or former hospitality venue manager passionate about business growth, with strong networking and B2B relationship management skills. Responsibilities include prospecting leads, attending industry events, and fostering long-term client partnerships. Join a creative and collaborative team working with brands like Nando’s and Hilton in a flexible work environment. #J-18808-Ljbffr

HSBC Holdings plc is seeking a Senior Hospitality and Colleague Experience Manager for the UK, Europe, US and LATAM. The role focuses on shaping hospitality, workplace services and guest experience across four major regions, with regional leadership, supplier governance and service innovation to deliver consistent, high-quality workplaces for colleagues and guests. You will translate global strategies into practical regional plans, oversee supplier performance, set KPIs, and drive continuous #J-18808-Ljbffr

• Lead regional delivery of Workplace Experience and Hospitality Services across the UK, Europe, US and LATAM portfolio, ensuring consistent standards, high-quality execution and an experience-led approach for colleagues and guests across catering, events, client hospitality, guest services and workplace amenities, • Translate global workplace and hospitality strategy into practical regional and market plans, tailoring service models to local site profiles, regulations, operating requirements and user needs while maintaining alignment with the Real Estate Services operating model, • Own supplier performance and operational governance, setting service standards and KPIs, running regular performance reviews, monitoring delivery, managing escalations, tracking actions through to closure and addressing underperformance across outsourced hospitality and related service partners, • Drive continuous improvement, service design and digital enablement, identifying opportunities to simplify, standardise and improve the end-to-end workplace experience through technology, communications, automation and AI where appropriate, while embedding global standards without losing necessary local flexibility, • Integrate workplace experience with wider real estate and business operations, partnering with Facilities Management, Engineering, Health & Safety, ESG, market teams and other stakeholders to manage operational risk, resilience, incident response, continuity planning, assurance, due diligence, budgeting, forecasting, cost control, savings opportunities and clear performance communications, • Solid experience enhancing colleague, guest or customer experience across a complex, multi-site portfolio, with strong execution discipline and the ability to balance service quality, cost, risk and operational performance, • Strong practical knowledge of workplace experience, facilities management, hospitality, catering, events, client hospitality, guest services, workplace amenities or other service-led operations, together with an understanding of changing end-user expectations in corporate environments, • Experience managing strategic suppliers and outsourced hospitality operating models, including defining service expectations, setting and reviewing KPIs, operating governance routines, managing commercial performance and driving issue remediation through to closure, • Ability to identify, assess and manage operational risks across a regional portfolio, with experience in incident management, business continuity, assurance, due diligence and relevant compliance requirements, such as food safety where applicable, while working within a formal risk and control framework, • Excellent communication, stakeholder-management and influencing skills in a matrix organisation, with the judgement to navigate ambiguity and competing priorities, collaborate across markets and service lines, drive actions to completion, and deliver simplification, digitisation, standardisation and sustainable change, • If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further., • We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions., • We are seeking a Senior Hospitality and Colleague Experience Manager UK, Europe, US and LATAM. In this fantastic role, you'll shape hospitality, workplace services and guest experience across four major regions for HSBC. You'll combine operational leadership, supplier management, risk discipline and service innovation to create consistent, high-quality workplaces while adapting intelligently to local needs., • Being open to different points of view is important for our business and the communities we serve., • At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age., • We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best., • We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role., • As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. #J-18808-Ljbffr

2 days ago Be among the first 25 applicants LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. In November 2021, Goldman Sachs Asset Management acquired the LRQA business from Lloyd’s Register Group, of which it had previously been a part. Becoming an independent business accelerates our ambition to realise this vision. We will now be able to: • Invest in customer excellence., • Build on strong foundations to lead the digital transformation of assurance., • Invest to enhance our products and services., • Accelerate the growth of the business and deliver on our sustainability strategy. With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter. The Nuclear Quality Officer role has been created to provide support for the Technical & Quality Governance team at LRQA, reporting to the Technical & Quality Governance manager for Inspection. The role supports Technical & Quality activities on the nuclear new build projects, and involves a combination of activities and training to encompass technical administrative functions, auditing, project work and support for inspection activities. The role requires attendance at LRQA’s Birmingham Office with some opportunity to work from home and travel to customers and other LRQA offices. The Nuclear Quality Office is responsible for : • Support the Technical & Quality Governance team involved with Nuclear projects, • Support Export Control Activities within LRQA, including information gathering for reports, supporting local offices for applying for new licences and maintaining records of existing licences., • Contribute to the project to update the Quality Management System, • Receive training and to participate in internal and external audits, • To pursue Continuing Professional Development and maintain a high degree of technical knowledge and awareness., • Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate corrective and preventive action as necessary and suggesting and implementing improvement activities., • Continually seek opportunities to increase customer satisfaction and deepen client relationships. If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of recruitment. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute your consent on this paragraph. We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). #J-18808-Ljbffr

UBC Flexible Offices is a leading provider of flexible workspace solutions in the UK, offering a wide range of serviced offices, managed offices, co‑working spaces, virtual offices, and meeting room facilities. With strategic locations in prime business areas, UBC caters to both startups and large enterprises, providing fully equipped spaces and customizable options to meet diverse business needs. Our all‑inclusive monthly billing ensures cost transparency, empowering businesses to plan confidently. The UBC Group operates across multiple locations, offering a professional and supportive environment for business growth. This is a full‑time on‑site role for a Business Centre Manager based in Birmingham. The Business Centre Manager will oversee daily operations, manage client relationships, and ensure the smooth functioning of the business centre. Responsibilities include supervising staff, addressing customer inquiries, managing occupancy and contracts, maintaining financial records, and upholding the professional image of the facility. The ideal candidate will work closely with the team to deliver exceptional customer experiences and actively contribute to the success of the business centre. • Strong leadership, team management, and organizational skills, • Proficiency in client relationship management and customer service excellence, • Basic financial and operational management skills, • Problem‑solving, decision‑making, and critical thinking abilities, • Experience in facilities, hospitality or workspace management is a plus, • Effective communication and interpersonal skills, • Proficient in using business management software and office tools #J-18808-Ljbffr

Company Description passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Candidates must have the right to work in the UK. Food & Beverage Manager • Attend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally., • Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area., • Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas;, • Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority., • Coordinate between depts: Sales, Food & Beverage, Kitchen , Housekeeping and Front Office to ensure that preparations for conferences have been made., • Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target., • Management and guidance of outlet staff under control, namely Food & Beverage Supervisors., • Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas., • Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson, • Any other duties assigned by your manager., • Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies., • Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals., • Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on., • Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets., • Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel., • Implement Accor training initiatives with particular emphasis on coordinated and structured on job training aligned with service standards and service procedures., • Develop and implement with Shift Leaders, strategies to minimize staff turnover., • Appraise staff performance utilizing the Accor performance review system; ensure frontline performance reviews are conducted for probationary and annual reviews; correct performance issues and counsel as required., • Ensure staff presentation is consistent with Hotel staff handbook; uniforms correctly presented; name badges worn., • Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the Hotel., • Recruit staff that are technically skilled or have potential to be through training, and have a natural inclination towards customer focused service., • Ensure all staff under direct supervision are managed in accordance to the Relevant Award., • Ensure the employee Department Induction program is completed within 4 weeks., • Attend and actively participate in all WH&S training required of you by the Hotel., • Report any health or safety hazards, incidents and injuries to your Manager/Supervisor or Manager on Duty as soon as possible. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel. Ensure that the appropriate documentation is completed correctly, such as the Injury / Incident Form., • Participate and contribute to the risk assessment process when requested by your Supervisor/Manager., • Work cohesively in conjunction with the hotel’s rehabilitation program, as required., • Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations. Service focused personality is essential and previous leadership experience required Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance. Additional Information The Food and Beverage Manager is responsible for the daily operation of the restaurant and bar, direct F&B team to ensure that customers are satisfied with their dining experience and manage the business to ensure it is profitable. F&B Manager is responsible for managing food and beverage costs, upholding menu standards and controlling inventory. Carry out Duty Management shifts accordingly DM ROTA and business needs. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr

This is a key leadership role supporting the Store Manager in building a high-performing team from day one, shaping a strong store culture, and delivering an exceptional customer experience while driving strong commercial results. You’ll be a visible leader on the shop floor, coaching and supporting the team daily, stepping up to lead in the Store Manager’s absence, and helping ensure smooth operations across sales, stock, service, and standards. You’ll work closely with the Store Manager and Regional Manager to deliver the strategy, hit performance targets, and keep the store running at its best. • Support the Store Manager in leading, coaching, and inspiring the team to deliver outstanding customer experiences, • Drive sales and performance through strong commercial awareness and KPI focus, • Take ownership of daily floor leadership and operational excellence, • Oversee stock, merchandising, compliance, and store standards, • Support team development, engagement, and wellbeing through coaching and 1-to-1s, • Use performance data to help improve results and decision-making, • Step up to lead the store in the Store Manager’s absence We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in. As Deputy Store Manager, you’ll play a vital role in creating an unforgettable customer experience and supporting your team to reach their full potential! You’ll help drive daily KPIs, support delivery of monthly plans, ensure excellent store standards, and contribute to smooth inventory and operational management. You’ll also help build a positive, high-energy team culture by leading from the front and celebrating success. You’ll fit right in if you have high energy, a hands-on leadership style, and a genuine passion for great customer service and retail leadership. We’re looking for someone who can support and develop teams, drive performance, and help create a great store environment for both customers and colleagues. • Minimum 2+ years’ experience in a supervisory or deputy management role (essential), • Experience in retail or hospitality is mandatory, • Strong leadership and people support skills, • Commercial awareness and confidence using sales data, • Excellent communication, organisation, and problem-solving skills, • Strong operational understanding and attention to detail This full-time role requires 40 hours per week, working 5 days out of 7 on a rota basis, including weekends. The schedule consists of one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4-week cycle. As part of your onboarding, you’ll complete mandatory training including two days at our Store Support Centre in Gloucester and 4 to 8 weeks at one of our training stores. The timing and order of this training may vary. • Salary per annum £31,000 - £33,000 depending on experience., • A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69)., • Bonus based on sales targets., • Be part of a fast-growing company., • Enhanced Maternity, Paternity and Adoption Leave., • Generous colleague discount - 40% + 5 friends and family discount cards of 30%., • 2 x Annual paid volunteering days., • Free 24/7 confidential support through our Employee Assistance Programme., • Friends and Family Referral Scheme., • 6.6 weeks per holiday year, including Bank Holidays, • Learning & Development opportunities., • Bike to Work and Electric Car salary sacrifice scheme. At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible. At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. #J-18808-Ljbffr

Thousands of hotels, resorts, and casinos around the world depend on Duetto’s platform to run their revenue strategy — and you’ll be one of the people making sure it never lets them down. As a Senior DevOps Engineer, you’ll own the infrastructure that powers our global SaaS platform: designing for scale, building for reliability, and driving the kind of security-first culture that keeps us ahead of the curve. If you thrive in complex cloud environments, love solving hard problems, and want your work to have real, tangible impact — this is the role. Duetto is the hospitality industry’s leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world’s first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we’ve been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we’re accelerating our investment in AI — and we’re genuinely passionate about the industry we serve. We build products we’re proud of, for customers we care about. • Design and implement robust, scalable AWS infrastructure — supporting key system migrations, platform growth, and the reliability our customers depend on., • Own the reliability, performance, and security of our production environment: high uptime, rapid incident resolution, and proactive capacity planning., • Build and maintain CI/CD pipelines, deployment automation, and infrastructure-as-code using Terraform, Terragrunt, and Chef., • Monitor system health using enterprise observability tools (Prometheus, Grafana, DataDog), defining metrics and response playbooks that get ahead of incidents before they happen., • Lead security-first practices across the infrastructure estate — proactively addressing vulnerabilities and driving SOC 2 compliance., • Partner with engineering teams to integrate operational requirements into the development lifecycle and align on architecture decisions., • Champion AI adoption within DevOps and SRE workflows, evaluating tooling that increases team velocity and reduces toil., • Respond to on-call incidents with urgency — troubleshoot complex issues, lead detailed root cause analyses, and implement fixes that prevent recurrence., • 5+ years in a DevOps, SRE, or infrastructure engineering role., • Hands-on AWS experience across IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, and CloudTrail — including multi-account management and SSO., • Proficiency with Terraform for infrastructure-as-code, plus experience with configuration management tools like Chef or Ansible., • Experience with CI/CD tooling including GitHub, GitHub Actions, JFrog Artifactory, and Jenkins, with familiarity with GitOps methodologies., • Experience with container and orchestration technologies — Docker, ECS, or EKS., • Strong working knowledge of enterprise monitoring platforms — Prometheus, Grafana, or DataDog., • Solid troubleshooting skills and a track record of leading root cause analyses and implementing durable fixes., • Experience with SOC 2 compliance and security-first infrastructure practices., • Comfort with a weekly on-call rotation., • Experience migrating workloads from on-prem or colocation environments to AWS., • Familiarity with Windows Server, SQL Server, IIS, and .NET environments., • Experience administering and synchronising MongoDB replica sets., • Knowledge of ISO 27001, Layer 7 load balancing, or Terragrunt., • Background in hospitality technology., • A degree in Computer Science or a related field — or equivalent experience., • Infrastructure that matters — your work directly underpins a platform that hotel operators around the world rely on every day. The stakes are real, and so is the satisfaction., • AI is how we work — we’re not just talking about AI adoption; we’re actively investing in it across every function, including DevOps. You’ll have space to evaluate and implement tooling that makes a genuine difference., • A team that moves fast — you’ll report into the Senior DevOps Manager and work alongside engineers who are serious about craft, reliability, and continuous improvement., • Growth with purpose — backed by GrowthCurve Capital, we’re scaling our platform and our team. There’s a lot being built here, and senior engineers have real influence over how it’s done., • Come as you are — we’re a diverse, distributed team that values different perspectives and builds inclusively. Croatia Senior DevOps Manager Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day. Reach for Remarkable General Manager – HMP Birmingham Lead a Critical Service Within One of the UK's Largest Prisons Lead with Purpose. Deliver Excellence. Make a Difference. Are you an experienced operational leader with a background in contract catering, facilities management or large-scale service delivery? Aramark UK is seeking an exceptional General Manager to lead our catering operation at HMP Birmingham, one of the UK's largest Category B prisons. This is a highly visible leadership role with overall responsibility for the safe, compliant, and effective delivery of prisoner feeding, staff catering, retail and visitor catering services across a complex custodial environment. Reporting to the Regional Manager, you will act as the senior Aramark representative on site, leading a team of approximately 16 colleagues and working in close partnership with HMPPS, Ministry of Justice stakeholders and prison leadership teams. This is a unique opportunity for a commercially minded leader who is passionate about operational excellence, people development, client engagement and creating meaningful social impact through rehabilitation and vocational training opportunities. • Competitive salary of £45,000, • Generous annual leave allowance increasing with service, • Opportunity to purchase additional annual leave, • Company pension scheme, • Life assurance, • Blue Light Card membership, • Employee Benefits Platform including:, • Health cash plans, • Employee Assistance Programme, • Online GP service, • Cycle to Work scheme, • Financial wellbeing support, • Career development opportunities within Aramark UK's Justice & Immigration sector The OpportunityAs General Manager, you will have full accountability for the day-to-day and strategic management of the HMP Birmingham catering contract. You will lead a high-performing team responsible for delivering services to a large prisoner population alongside staff, contractors, and visitors within a challenging and rewarding operational environment. You will be responsible for: • Overall contract performance and service delivery., • Financial management, budget control, and P&L accountability., • Food safety, health & safety, and statutory compliance., • Client relationship management and stakeholder engagement., • People management, succession planning, and team development., • Delivery of contractual KPIs and service standards., • Continuous improvement initiatives and operational efficiencies., • Supporting rehabilitation through prisoner training and employment opportunities within the catering operation., • Leading the overall catering operation across HMP Birmingham., • Ensuring all prisoner feeding, staff catering and retail services operate safely, efficiently and in accordance with contractual requirements., • Working closely with the Kitchen Manager and Head Chef to manage production planning, stock control, waste reduction, and menu compliance., • Driving service improvements and innovation across all catering operations.Maintaining operational resilience and contingency planning within a live custodial environment., • Acting as the primary point of contact for HMP Birmingham and Ministry of Justice stakeholders., • Building strong partnerships with prison management teams and key decision-makers., • Leading quarterly business reviews and client engagement meetings., • Managing customer expectations whilst ensuring contractual compliance and service excellence., • Managing site budgets and financial performance., • Monitoring labour costs, food costs, and operational expenditure., • Producing forecasts, financial reports, and business plans., • Identifying opportunities to improve efficiencies whilst maintaining service quality., • Leading, coaching and developing a team of managers, supervisors, and catering colleagues., • Creating a positive, inclusive, and high-performance culture., • Managing recruitment, succession planning, and employee development., • Supporting investigations, grievance processes and performance management when required., • Ensuring all colleagues receive appropriate training and development opportunities., • HACCP and Food Safety legislation, • Health & Safety legislation, • HMPPS and Ministry of Justice requirements, • Aramark policies and procedures, • Contract specifications and service level agreements, • Leading audits and compliance reviews., • Maintaining exceptional standards of governance and record keeping., • Significant experience managing large catering, hospitality, facilities management, or service contracts., • Strong financial and commercial acumen with budget management experience., • Proven leadership experience managing multi-disciplinary teams., • Experience working within a highly regulated environment., • Excellent stakeholder management and client relationship skills., • Strong organisational, planning, and problem-solving abilities., • Ability to analyse performance data and translate insights into action., • Resilient, adaptable, and comfortable working within a fast-paced operational environment., • Experience working within custodial, justice, healthcare, education, defence, or other public sector environments., • City & Guilds 706/1 & 706/2, NVQ Level 2 Professional Cookery or equivalent catering qualification., • Knowledge of contract catering and public sector procurement environments., • Be eligible to work in the UK., • Successfully complete enhanced prison security clearance and Ministry of Justice vetting., • Comply with all information security, safeguarding, and operational security requirements., • Always maintain the highest standards of professional conduct and integrity. Join Aramark UKAt Aramark UK, we believe that everyone deserves a workplace where they feel valued, respected and empowered to achieve their full potential. As a Disability Confident and Forces Friendly employer, we welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.This is more than just a management role—it's an opportunity to lead a critical public service, influence positive outcomes, develop exceptional teams, and make a genuine difference every day. Job Reference: 665790. The OpportunityAs General Manager, you will have full accountability for the day-to-day and strategic management of the HMP Birmingham catering contract. You will lead a high-performing team responsible for delivering services to a large prisoner population alongside staff, contractors, and visitors within a challenging and rewarding operational environment. You will be responsible for: • Overall contract performance and service delivery., • Financial management, budget control, and P&L accountability., • Food safety, health & safety, and statutory compliance., • Client relationship management and stakeholder engagement., • People management, succession planning, and team development., • Delivery of contractual KPIs and service standards., • Continuous improvement initiatives and operational efficiencies., • Supporting rehabilitation through prisoner training and employment opportunities within the catering operation., • Leading the overall catering operation across HMP Birmingham., • Ensuring all prisoner feeding, staff catering and retail services operate safely, efficiently and in accordance with contractual requirements., • Working closely with the Kitchen Manager and Head Chef to manage production planning, stock control, waste reduction, and menu compliance., • Driving service improvements and innovation across all catering operations.Maintaining operational resilience and contingency planning within a live custodial environment., • Acting as the primary point of contact for HMP Birmingham and Ministry of Justice stakeholders., • Building strong partnerships with prison management teams and key decision-makers., • Leading quarterly business reviews and client engagement meetings., • Managing customer expectations whilst ensuring contractual compliance and service excellence., • Managing site budgets and financial performance., • Monitoring labour costs, food costs, and operational expenditure., • Producing forecasts, financial reports, and business plans., • Identifying opportunities to improve efficiencies whilst maintaining service quality., • Leading, coaching and developing a team of managers, supervisors, and catering colleagues., • Creating a positive, inclusive, and high-performance culture., • Managing recruitment, succession planning, and employee development., • Supporting investigations, grievance processes and performance management when required., • Ensuring all colleagues receive appropriate training and development opportunities., • HACCP and Food Safety legislation, • Health & Safety legislation, • HMPPS and Ministry of Justice requirements, • Aramark policies and procedures, • Contract specifications and service level agreements, • Leading audits and compliance reviews., • Maintaining exceptional standards of governance and record keeping., • Significant experience managing large catering, hospitality, facilities management, or service contracts., • Strong financial and commercial acumen with budget management experience., • Proven leadership experience managing multi-disciplinary teams., • Experience working within a highly regulated environment., • Excellent stakeholder management and client relationship skills., • Strong organisational, planning, and problem-solving abilities., • Ability to analyse performance data and translate insights into action., • Resilient, adaptable, and comfortable working within a fast-paced operational environment., • Experience working within custodial, justice, healthcare, education, defence, or other public sector environments., • City & Guilds 706/1 & 706/2, NVQ Level 2 Professional Cookery or equivalent catering qualification., • Knowledge of contract catering and public sector procurement environments., • Competitive salary of £45,000, • Generous annual leave allowance increasing with service, • Opportunity to purchase additional annual leave, • Company pension scheme, • Life assurance, • Blue Light Card membership, • Employee Benefits Platform including:, • Health cash plans, • Employee Assistance Programme, • Online GP service, • Cycle to Work scheme, • Financial wellbeing support, • Career development opportunities within Aramark UK's Justice & Immigration sector #J-18808-Ljbffr

NextGen Hospitality Solutions is seeking a seasoned Restaurant General Manager to lead a high-volume polished casual operation in Birmingham, AL. You will oversee day-to-day service, mentor the management team, and drive revenue while maintaining exceptional guest experiences. The ideal candidate has 3+ years as a GM in a full-service restaurant, strong P&L discipline, and proven leadership in fast-paced environments. #J-18808-Ljbffr

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you As we continue to expand our operations in the UK, we're looking for an Area Sales Manager to help scale our established Independent Sales Consultant (ISC) channel across Leicester and East Birmingham. This is a fast-paced, high-velocity field role working alongside self-employed sales professionals who operate as independent partners. Reporting into a Regional Sales Manager (RSM) and supported by the wider channel team, you'll build a high-performing, sustainable regional operation taking responsibility for coaching and developing your ISCs from their very first week through to the point they're ready to operate independently. This is a hands-on, field-based role with real autonomy. Success is measured by both the revenue impact you drive and the strength and maturity of the channel you help build. • Build, lead and inspire a commission-only sales network, setting the standard, driving accountability, and earning influence without relying on traditional management levers., • Take full ownership of your team's commercial performance, turning a self-employed consultant in their first week into a high-output revenue engine., • Be there for every step of the ISC journey with a particular focus on their first 90 days, showing up in person, building trust, laying the foundations of the partnership and making every stage of the Teya journey count., • Get out in the field alongside your ISCs, coaching live on merchant calls, running weekly reviews, and doing whatever it takes to keep your team sharp and on track., • Stay ahead of the curve by running regular quality assessments with Sales Enablement and RSMs, identifying blockers, pricing issues and at-risk ISCs before they become problems., • Unite new joiners and experienced sellers across your territory through monthly in-person sessions that forge a genuine team culture and fuel consistent performance., • Dig into the data to uncover growth opportunities, cut through friction, and keep your region accelerating., • Champion the consultant experience at every level, taking field insight directly to Product, Marketing and Operations to make Teya's tools, messaging and resources the best they can be., • Proven track record in B2B field sales, ideally within payments, fintech or software., • Commercially literate and comfortable with performance data, incentive structures and the unit economics that drive a healthy channel., • Highly organised and resilient, able to manage multiple priorities and keep standards high in a fast-moving environment., • A direct, empathetic communicator who can give honest feedback and hold people accountable without losing the relationship., • Process disciplined and familiar with structured framework and what it takes to build something that scales., • Car owner/driver with willingness to spend a minimum of 50% of your time in the field across your region., • We trust you, so we offer flexible working hours, as long as it suits both you and your team., • Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps., • Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support., • Cycle-to-Work Scheme., • Health and Life Insurance., • Enhanced Pension Scheme., • 25 days of Annual Leave. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us. #J-18808-Ljbffr

BRG are a forward-thinking family of brilliantly diverse restaurant brands across the UK and Internationally. We're passionate about food and hospitality and constantly looking for new ways to innovate, grow our brands and create memorable experiences for our guests. Slim Chickens is one of the UK's fastest-growing chicken brands, built around our famous fresh, hand-breaded chicken tenders, distinctive Southern hospitality, and an unrivalled choice of sauces. As we continue to grow the brand across the UK, we're building a marketing team with the ambition, pace and commercial focus to match. We're looking for a Campaigns Manager who can turn our brand strategy and commercial priorities into brilliant campaigns that drive guests through our doors, build frequency and strengthen the Slim Chickens brand. Reporting to the Marketing Director, the Campaign Manager will take ownership of the planning, development and end-to-end delivery of the Slim Chickens UK campaign calendar. This is a commercially focused marketing role responsible for turning brand strategy, guest insight and trading priorities into integrated campaigns that deliver measurable results. Working cross-functionally across Marketing, Operations, Food, Digital, Commercial and Finance, you'll lead campaigns from the initial insight and brief through creative development, launch, restaurant execution and post-campaign evaluation. You'll be expected to combine strong brand thinking with commercial judgement: understanding both what will make guests choose Slim Chickens and what will drive performance for the business. • Own and manage the annual and quarterly Slim Chickens marketing campaign calendar, aligned to brand strategy, trading priorities and commercial objectives., • Translate business objectives, guest insight and market opportunities into clear campaign strategies and activation plans., • Identify opportunities across the calendar to drive guest acquisition, frequency, average spend and brand consideration., • Develop clear campaign objectives, KPIs, audiences and measurement frameworks before activity goes live., • Work with the Marketing Director to evolve the longer-term marketing and campaign strategy for the brand., • Lead the development and delivery of integrated, multi-channel campaigns from initial concept through to execution and evaluation., • Write clear, inspiring, and commercially grounded briefs for creative, media, digital, CRM, social, PR, and restaurant activation., • Own campaign critical paths, ensuring activity is delivered on time, on budget and to a consistently high standard., • Ensure campaigns connect effectively across paid, owned, earned, digital and in-restaurant guest touchpoints., • Act as the central marketing lead for major brand campaigns, ensuring stakeholders have clarity on objectives, responsibilities, timings, and deliverables., • A commercially focused marketer with a proven track record of delivering campaigns that drive a commercial return., • Work closely with Commercial, Finance and Operations to ensure campaigns are commercially robust and operationally deliverable., • Understand restaurant and trading performance and use this insight to identify marketing opportunities and priorities., • Build clear commercial rationale and business cases for major campaign investment., • Balance long-term brand building with short-term sales activation, ensuring activity contributes to both brand health and commercial performance., • Identify opportunities to respond quickly to changes in guest behaviour, competitor activity, and trading performance., • Use guest data, CRM insight, research, market trends, and competitor intelligence to inform campaign development., • Establish clear success measures for campaigns and ensure performance is tracked against agreed KPIs., • Lead post-campaign reviews, bringing together commercial, guest, and channel performance to understand effectiveness., • Turn campaign results into clear recommendations and apply learnings to future activity., • Champion a test-and-learn approach across the marketing calendar., • Build strong relationships across Operations, Food, Commercial, Finance, Digital and other support functions., • Lead cross-functional campaign meetings and ensure stakeholders remain aligned throughout campaign development and delivery., • Represent the guest and the brand within commercial and operational conversations., • Influence senior and operational stakeholders to ensure campaigns are executed brilliantly across the restaurant estate., • Ensure restaurant teams have the information, tools and assets required to deliver campaigns successfully., • Champion the Slim Chickens brand and ensure all campaign activity is distinctive, relevant, and consistent with our positioning., • Work closely with internal creative resource and external partners to develop compelling campaign ideas and assets., • Challenge creative work constructively to ensure it answers the brief and delivers against both guest and commercial objectives., • Ensure campaign thinking translates effectively across different channels without losing the core idea., • Manage agreed campaign budgets and ensure investment is allocated effectively., • Tracks spend against budget and ensure strong financial control across campaign activity., • Manage relevant agency, supplier, and partner relationships, setting clear expectations and holding partners accountable for delivery., • Identify opportunities to improve effectiveness and value from marketing investment. You'll be an experienced marketer who is equally comfortable discussing brand, creative and guest behaviour as you are sales, ROI, and commercial performance. You'll be able to take a business challenge, turn it into a clear marketing brief and lead multiple teams and partners through to brilliant execution. • 5-7+ years of experience of commercial marketing at a similar level., • 5+ years' experience in marketing, campaign management, brand marketing, or a related role, ideally within hospitality, retail, leisure, FMCG or another fast-paced consumer brand., • Demonstrable experience of leading significant integrated marketing campaigns from strategy through to execution and evaluation., • Strong commercial acumen and an understanding of how marketing activity influences sales, frequency, footfall, and guest behaviour., • Experience using customer, market, and performance insight to shape marketing decisions., • Strong project and campaign management skills with the ability to manage multiple complex workstreams simultaneously., • Excellent stakeholder management skills with the confidence to influence colleagues across different functions and levels of seniority., • Experience managing creative and/or media agencies and external partners., • Strong written and verbal communication skills, including the ability to create compelling briefs and present recommendations., • A highly organized approach with exceptional attention to detail., • The ability to operate at pace, make decisions and take accountability for delivery., • A collaborative leadership style combined with the confidence to challenge where necessary., • A genuine passion for hospitality, food, culture, and building brands guests want to be part of. Compensation: Competitive salary #J-18808-Ljbffr

Join to apply for the Inclusion and Wellbeing Lead role at Birmingham City FC. Birmingham City Football Club is on the rise. With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing its part in a once‑in‑a‑generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project. Birmingham City Football Club is seeking a passionate and strategic Inclusion and Wellbeing Lead to drive our Equality, Diversity, Inclusion, Accessibility and Wellbeing (EDI‑AW) agenda across the club. This is an exciting opportunity to shape the culture of a modern, ambitious football club—enhancing the experience of our workforce, players, supporters and local communities. As the champion of inclusion and wellbeing, you will design, deliver and embed strategic initiatives that help us build a culture where every individual feels valued, safe and inspired. You will work collaboratively across our Men’s and Women’s First Teams, Academy, Girls’ Academy and the Birmingham City Foundation to support transformative, meaningful change. Please note this role may require you to work matchdays, however you will receive this back in time off in lieu. • Develop a clear identity, purpose and objectives for our EDI, accessibility and wellbeing work that aligns with our brand and employer brands., • Working with the Head of People and Culture, develop the club’s long‑term strategic EDI, accessibility and wellbeing plan, aligned with the Club’s strategic mission and vision., • Create seasonal club‑wide and departmental specific action plans to support delivery of the long‑term strategy., • Proactively engage internal stakeholders with the development and delivery of the strategy and plans to ensure a consistent and collaborative approach; ensure there is a clear communications plan for activity., • Create visible ways to project‑manage and track progress of the strategy, including goals and KPIs where relevant., • Review and make recommendations for resource and structure across all EDI, accessibility and wellbeing activity; make recommendations for roles and support where necessary; ensure we have adequate resource to support match day experience., • Prepare annual impact reports that communicate delivery on strategy and activities for external publication., • Develop relationships with senior leaders and managers across the club and understand the context and operation of departments; develop a regular and scheduled cadence of meetings with key stakeholders., • Build a management skills framework, feeding into the wider learning and development strategy, that enhances leadership and management capabilities and knowledge of EDI, accessibility and wellbeing., • Ensure a calendar of development and coaching activity for leaders and managers throughout the season., • Working with the wider People and Culture team, review key people activities with an EDI and accessibility lens to progress and improve activity., • Develop a cohesive approach to health and wellbeing for staff, in collaboration with the People Partners, and how department specific programmes can be developed; identify relevant partners, programmes or initiatives to support; build and communicate channels for support and sharing experiences., • Chair the internal working group on inclusion and wellbeing; ensure a clear term of reference is in place, thorough understanding of responsibility by members, a cadence of regular meetings throughout the year, and delivery of actions from the group., • Develop an EDI, accessibility and wellbeing learning and development framework that provides continuous learning opportunities to the whole club workforce throughout the season, across a variety of channels and platforms; ensure that induction training provides robust foundations for new starters; deliver training where needed, or source relevant third‑party support., • Develop a calendar of events throughout the season that promotes awareness, inclusion, belonging and education, across a variety of topics and areas, both internally with our workforce and externally with our supporters., • Work with the Talent Acquisition team to review identification and recruitment activity through an EDI and accessibility lens; provide guidance and work collaboratively on improvements and enhancements., • Ensure consistent, effective and confidential EDI data collection from applicants, feeding insight on application data and trends into quarterly reports and action plans., • Support the development of recruitment pathways that open our talent pool to under‑represented groups., • Take ownership for relevant EDI, accessibility and wellbeing policies; update these annually; create new policies as needed and take ownership for the launch and communication of new/updated policies., • Develop and own the EDI and wellbeing survey and data collection strategy; look at how/when/what we data we collect; ensure data collection occurs both internally with the workforce, and externally with our supporter base; ensure insights inform our decision‑making and promote robust action planning., • Produce a quarterly report for SLT providing updates on the delivery of the strategy and key insights/data and recommendations., • Take ownership for, and develop delivery beyond compliance, for league regulation frameworks (such as the Equality Code of Practice) and data collection requirements (such as FA Rule N)., • Identify relevant third‑party frameworks that help support our long‑term strategy and take ownership for the certification process., • Ensure that a partnership approach is applied to all activity; work collaboratively with internal stakeholders to understand the context of their areas and suggest ideas/recommendations, coach individuals or develop joint projects to embed EDI, accessibility and wellbeing into workstreams., • Identify and nurture relationships with external stakeholders and third‑parties to deliver the long‑term strategy and enhance activity., • Represent the club at external working groups and events to share ideas and best practice, and network with voices that can inform our own activity., • Role‑model the club’s values and EDI principles in all work and working relationships., • Work with key match day and supporter experience stakeholders to inform and support their plans and activities from an EDI and accessibility lens., • In collaboration with the Head of Safety, Security and Risk, utilise and nurture the club’s match day reporting processes to enable effective discrimination reporting for supporters and staff, and effective resolution and management., • In collaboration with the Fan Engagement Manager, develop proactive match day communication that creates safe and enjoyable experiences for supporters., • Work with operations teams on specific match day experience projects and initiatives that enhance connection and inclusivity in everyone’s experience of a Birmingham City match day., • In collaboration with the marketing, media and content teams, provide guidance with external communications across the website and social channels; provide input into the formation, and support the delivery, of the seasonal communications calendar., • In collaboration with the Chief Fan Experience Officer, play a key role in the delivery and operation of the external working group (Blues Matter); support the creation of agendas and actioning decisions from the group; work with the group for feedback and input on the long‑term EDI, accessibility and wellbeing strategies., • Enhance the club’s disability liaison team, operation and objectives; lead on recruitment and provide training to enhance the match day experience for supporters with additional access needs., • Be present on men’s and women’s first team match days to brief, coordinate and supervise the disability liaison team., • Experience delivering EDI or accessibility work in sport, entertainment or hospitality., • Ability to build relationships across various stakeholder groups., • A strategic thinker who can bring new ideas to the club., • Strong knowledge of EDI, accessibility and wellbeing practices and legislation., • Experience managing compliance and external frameworks., • Passionate about making a difference., • Proactive and self‑motivated, driving action and encouraging others to follow., • Strong project management and collaboration skills., • Empathetic and sensitive to issues., • Be able to adapt communication styles., • Experience working with data, reporting and insights., • 23 days annual leave plus bank holidays, • Complimentary matchday tickets for Men’s and Women’s home fixtures, • Employee Assistance Programme (Help@Hand) — including mental health support, virtual GP access, and more for you and your family, • Enhanced Company Pension Scheme, • Life Assurance cover (2x annual salary), • Club discounts and offers, • The opportunity to work in a dynamic, collaborative, and professional sporting environment where technology drives progress Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well‑being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process. Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying. • Associate, • Full‑time, • Other #J-18808-Ljbffr

As a Business Development Manager, you’ll be responsible for bringing in new business and helping hospitality venues increase their visibility and grow their presence through our multi-site venue listing platform. A passion for hospitality and an understanding of venue operations and challenges. J

KERB Food Ltd is seeking a passionate Key Account Manager to lead its Midlands portfolio, overseeing flagship venues such as NEC Birmingham, Aston Villa and Birmingham City. The role focuses on client relationships, strategic growth, and delivering exceptional hospitality experiences across events. You will manage senior stakeholders, improve revenue performance, and collaborate with Venue Operations Managers to ensure consistency, high standards and innovative solutions regionally. #J-18808-Ljbffr

£35,000 + Performance Bonus + Company Car | Field Based | Permanent People Solutions are currently recruiting for an experienced Foodservice Field Sales Executive to join our well-established client based in Birmingham on a full-time, permanent basis. This is a fantastic opportunity for an ambitious and commercially driven salesperson with experience within the foodservice, catering, hospitality or food wholesale market. You will take ownership of a territory across Birmingham and the wider Midlands, identifying and winning new customers while developing existing accounts and increasing spend. This is a genuine new-business-focused field sales role. We are looking for someone who enjoys getting out into the market, opening doors, meeting decision-makers and converting opportunities into long-term customers. This role would suit candidates with experience as a Foodservice Sales Executive, Field Sales Executive, Territory Sales Executive, Business Development Executive, Foodservice Account Manager or Business Development Manager. To be successful as a Foodservice Field Sales Executive, you will need: • Proven experience within field sales, business development or territory sales, • A strong track record of winning new business and opening new customer accounts, • Confident prospecting and lead-generation skills, including cold calling and face-to-face approaches, • Experience building and managing your own sales pipeline and territory, • Strong relationship-building skills with the ability to engage owners, managers, buyers and key decision-makers, • Excellent communication, negotiation and closing skills, • Commercial awareness with the ability to work towards sales, revenue and margin targets, • A proactive, self-motivated and target-driven approachAbility to work independently and plan customer visits effectively, • Comfortable spending the majority of your working week out in the field, • Full UK driving licence It would be advantageous if you have: • Previous sales experience within foodservice, food wholesale, catering or hospitality, • Experience selling directly to foodservice end users, • An existing network of customers or industry contacts across Birmingham and the wider Midlands, • Experience selling into restaurants, takeaways, QSR operators, hotels, pubs, cafés, caterers, care homes or education, • Experience identifying and winning high-volume or multi-site accounts, • Knowledge of the Birmingham and Midlands foodservice market, • Experience growing spend and product penetration within existing accounts, • Previous experience working for a foodservice wholesaler, distributor or supplier #J-18808-Ljbffr

At Budweiser Brewing Group, dreaming big is what we do. Brewing the world’s most loved beers, building iconic brands like Budweiser, Stella Artois, Corona and crafting meaningful moments are what inspire us. We’re a team of passionate owners who aren’t afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive, and rewarding future. Turning any challenge into an opportunity. So, let’s take on the challenge together. Cheers to dreaming big! Are you a sales-driven leader with a passion for the On-Trade sector? Do you thrive in a fast-paced environment where you can lead a team, drive sales growth, and implement commercial strategy? If so, this is the perfect opportunity for you! As an On-Trade Field Sales Manager, you will take on a leadership role , managing a high-performing sales team in Midlands. Your primary focus will be to drive sales, expand brand distribution, grow market share, and achieve volume growth targets while developing your own leadership and managerial skills. Additionally, you would contribute to strategic sales project such as the roll-out of our sales excellence program or the design and launch of our new CRM system. This is an exciting opportunity to demonstrate your leadership abilities, commercial skills and mentor a team of sales professionals, and execute strategic sales initiatives that will strengthen our brand presence. You will be responsible for delivering exceptional sales performance while ensuring our commercial strategy is effectively implemented across the region. • Lead and manage a high-performing sales team, fostering leadership development and professional growth., • Drive sales growth by building strong relationships with key customers, consumer groups, and internal teams., • Stay ahead of industry trends and insights to refine sales strategy and execution., • Expand brand distribution, increase sales volume, and maximize profitability across key partner wholesalers., • Manage sales budgets effectively to support overall business objectives., • Execute leadership responsibilities, including overseeing people-focused initiatives and administrative processes, • Lead the team during the process of change management., • Act as a brand ambassador, ensuring world-class sales execution and brand representation in the market., • Entrepreneurial and passionate about customer-facing environments, beer, and the food industry, • Experience in the hospitality industry (working in a commercial role and/or management), • Strong organization skills with the ability to prioritize and work in a fast-paced environment, • Strategic thinker with excellent relationship-building and follow-up skills, • Effective communication skills (both written and verbal), • Very enthusiastic and motivated to make a difference, • Computer proficiency, specifically with Excel and PowerPoint In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you. • 25 Days Holiday + Bank Holidays – Enjoy ample time off to relax and recharge., • 26 Weeks Paid Leave for Primary Caregivers – Comprehensive support for growing families., • Health & Well-being Perks – Private medical care, travel insurance, gym memberships, dental coverage, and more., • Double Pension Contributions – We invest in your future., • Global Bonus – Recognizing your hard work with additional rewards., • Beer Allowance – Enjoy our brands with exclusive perks., • 2 Volunteer Days – Give back to your community. We recruit for mindset, ambition, cultural fit, and growth opportunities. We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication. We are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites. Our people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy. #J-18808-Ljbffr

Nightcap Support Office is seeking a commercially driven Sales & Events Manager to grow bookings and revenue across a portfolio of exciting late-night hospitality venues. The role suits someone with hospitality sales, events, venue bookings or business development experience who thrives in a fast-paced, social environment. You will drive corporate and private event bookings and manage client relationships across venues. #J-18808-Ljbffr

Serve Legal are recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues on behalf of a leading media research client. As part of our PubTV team, you will visit venues within a designated area, make a small number of observations, and report back using our simple online system. These visits are anonymous and observational only. You will never be required to test, challenge, judge or interact with venue staff as part of the role. This is a part-time, flexible role which is ideal to fit around other work, education, family commitments or retirement. Work is allocated on a project basis, with auditors offered suitable opportunities based on their location and availability. Flexibility Work is available on various weekdays, evenings and weekends throughout the year. You decide which opportunities you would like to accept, allowing you to fit work around your existing commitments. Auditors are paid per completed visit, with rates shown within individual listings. Reasonable travel expenses are covered in addition to audit fees. Each visit is quick and straightforward. You will typically visit a number of venues within a local area during a set time window, recording a small number of observations before moving on to the next location. No two routes are exactly the same. Auditors visit a wide range of pubs, bars, clubs and hospitality venues across the UK, making each project slightly different. Our experienced Area Managers provide guidance throughout the process, ensuring you feel confident before completing your first assignment. Many auditors begin with PubTV projects before progressing onto our wider range of auditing and mystery shopping opportunities across multiple sectors. Visiting pubs, bars, sports clubs and social venues within a specified area. Completing visits during an allocated time window. Making simple observations based on the project requirements. Recording findings through our online reporting system. Providing basic evidence of attendance where required. Routes are typically made up of several venues located within the same area. Auditors are encouraged to visit as many venues as possible during the allocated time window, however we understand that not every venue will always be reached. Full UK driving licence and access to a vehicle. Smartphone with internet access. Comfortable working independently. Able to communicate by email and phone when required. Reliable and able to meet agreed deadlines. Comfortable visiting pubs and bars alone for short periods. No previous experience is required. Before completing your first project, a manager will talk you through the process and answer any questions you may have. Full guidance and route-planning support are provided, making the role easy to get started with. Serve Legal is one of the UK's largest auditing companies, providing market research, compliance auditing and mystery shopping services across the UK and Ireland. We work with a wide range of clients and offer auditors many different opportunities once established within our network. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity. #J-18808-Ljbffr

A multi-disciplinary construction consultancy is seeking a determined Assistant Quantity Surveyor to join their Birmingham office. The successful Assistant Quantity Surveyor will join a supportive team of Quantity Surveyors on a wide rage of projects across sectors such as hospitality, industrial, residential and commercial. The Assistant Quantity Surveyor will help support the QS team by carrying out accurate budget reporting, estimates, final accounts and helping to fulfil EA duties. • Completed a Quantity Surveyor degree or RICS associated degree., • APC focused, • PQS consultancy experience, • Car and driver's license, • Pre and post contract knowledge, • 12 months + experience, • £25,000 - £35,000, • Strong pipeline of work, • Hybrid work, • Diverse range of projects, • Clear progression to Intermediate, • Bonus structure, • Pension, • APC support, • Car allowance, • Employee Assistance Programme Ref: #1020 Assistant Quantity Surveyor / Assistant Cost Manager / Assistant Cost Consultant / Quantity Surveying / QS / Construction #J-18808-Ljbffr

As a Senior Client Advisor, you will act as an ambassador of the Louis Vuitton brand, delivering an exceptional client experience through expert product knowledge, elevated relationship building, and strong commercial acumen. You will accompany clients through meaningful and high-value purchases, building long-term relationships based on trust, personalisation, and excellence. You will also support the team by sharing expertise, elevating the purchase experience, and contributing to the overall performance and image of the store. Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine “Art of travel” through luggage, bags and accessories which were as creative as they were elegant and practical. As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand, not only within your category specialism. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals. • Achieve individual and team objectives, be accountable for sales results and support the team in their sales, • Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories, • Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships, • Develop the highest standards of Brand and product knowledge, • Perform as a team-player, participate in all activities contributing to the overall objectives of the store, • Respect Louis Vuitton Brand standards in all aspects of behaviour and presentation, • Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team, • Assist Management in daily operations: floor management, stock operations, and opening / closing duties, • Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers, • Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed, • Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales, • Champion of Client Development, • Support Team Manager and be accountable for all Client Development KPIs and focuses, • Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments. At Louis Vuitton, every career is a journey. Joining the Maison means becoming part of a culture of excellence, ambition, creativity, and empowerment. We offer the opportunity to grow in an environment where exceptional client experience, craftsmanship, and people development are at the heart of what we do. Louis Vuitton is committed to creating a workplace where everyone can thrive. We welcome applications from people with diverse backgrounds, perspectives, and experiences. If you require any support or accommodation during the recruitment process, please let us know. We are looking for a client-focused professional with strong experience in luxury retail and a passion for exceptional service. • Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment., • Strong exposure to watches and jewellery, ready to wear collections or another high-value product category requiring expert advisory selling., • Proven ability to build and develop a loyal client portfolio., • Confidence in managing high-value sales with professionalism, discretion, and attention to detail., • Strong communication and relationship-building skills., • A collaborative mindset and the ability to positively influence others through expertise and example., • Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience., • Comfort working in a fast-paced environment with high service expectations., • Client centricity, • Commercial awareness, • Product sensitivity and storytelling, • Attention to detail, • Relationship building, • Team collaboration, • Adaptability, • Ownership and follow-through #J-18808-Ljbffr

Flourish Birmingham, England, United Kingdom Direct message the job poster from Flourish Our client is a leading technology distributor and solutions provider, supporting the IT channel with innovative products, professional services, and technical expertise. With a strong vendor portfolio and robust logistics capabilities, they empower partners to deliver exceptional value. Role Overview: They are looking for a proactive and creative Marketing Manager to lead strategic marketing initiatives across digital, vendor, and channel campaigns. This pivotal role sits at the heart of a business undergoing exciting transformation, where marketing drives growth and brand evolution. You'll work with internal teams, vendors, and partners to deliver impactful campaigns, engaging events, and compelling content that boosts awareness and commercial success. Key Responsibilities: • Develop and execute integrated marketing plans., • Lead digital efforts (email, social, SEO, website)., • Collaborate with vendors on co-branded campaigns., • Plan and manage events, webinars, and hospitality., • Design sales incentives and measure campaign ROI., • Maintain marketing calendars and provide reporting. Skills & Experience: • 5+ years of B2B marketing experience, ideally in tech distribution., • Strong digital marketing and content creation skills., • Experience with vendor marketing and joint campaigns., • Proven ability to manage events and incentives., • Strong communication, analytical, and budget management skills., • Familiar with platforms like Mailchimp, Rocketseed, and LinkedIn Marketing. This is a hybrid position, based in Birmingham, with flexible working options. We are committed to inclusion and diversity, and we welcome applications from all backgrounds. • Location: Birmingham, United Kingdom (hybrid), • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Marketing, • Industries: Technology, Information and Media Referrals increase your chances of interviewing at Flourish by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Company: Although the recruiting Trust is North London NHS Foundation Trust, this post is based in Birmingham and there is no expectation for successful candidate to be travelling to Trust sites in London on a regular basis. This is a unique opportunity to do something different and join the CCS Central Hub, based in the West Midlands. An exciting job opportunity has arisen to join our newly commissioned Counter Terrorism Clinical Consultancy Service (CTCCS). This is a joint team with Counter Terrorism Policing and the NHS. The Counter Terrorism Clinical Consultancy Service (CTCSS) is a joint NHS and Police Mental Health Team which facilitates information sharing with local mental health services for individuals who have come to the attention of Counter Terrorism Policing and who are thought to either present a risk of serious harm or have safeguarding, welfare or treatment needs in the context of mental disorder. The aim of the team is to work with counter-terrorism officers in assessing and managing the risks posed by individuals with severe mental illness through advice, consultation, and detailed formulations to aid understanding. • To provide high-quality business support with regular liaison with various external and internal stakeholders, working with them to ensure effective and efficient time management., • Coordinate the regular internal and external schedule of meeting which ensure contract monitoring, operational and performance monitoring, maintaining clinical governance and any other meetings that take place on a regular basis within the service to ensure it meets its statutory obligations and delivers high quality, safe and effective services., • The post holder will be a key member of the business support and admin team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives related to quality and clinical governance., • Contribute to and circulate regular communications to both external and internal stakeholders., • To maintain effective professional relationships with very senior staff, both internally and externally; this will involve dealing with highly confidential and sensitive information., • The post holder will use highly developed analytical, organisational and communication skills and work on their own initiative to efficiently prioritise work and meet deadlines, as the service requires., • To undertake and manage a variety of different workstreams and projects, as directed. North London NHS Foundation Trust (NLFT)is committed to improving mental health care across North London to deliver excellent services to our local people. • We develop and retain our staff through leadership behaviours and managers programme and many more opportunities., • We promote flexible working and support staff with a range of health and wellbeing initiatives., • NHS Discounts, generous annual leave and NHS pension scheme, • Excellent internal staff network, • We Work Together, • We Keep Things Simple, • We Are Proudly Diverse In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis. • To plan and coordinate your workload to ensure all deadlines are met and objectives achieved., • To plan and organise meetings and assist with training events, workshop, room bookings hospitality and assist with projects identified by line manager., • To collate and analyse complex data and information, producing qualitative and quantitative reports for audit and Key Performance Indicator (KPIs) oversight., • Coordinate, attend and contribute to meetings as, ensuring the accurate record of discussions and the capture of concise minutes., • Communicate clearly and effectively, complex and often sensitive information to a range of staff internally and externally across the organisation, service users’ relatives/carers and other stakeholders, where sensitivity, tact and persuasive skills maybe required., • Use initiative and support the general management of administration department by providing a focal point for queries in the absence of senior manager., • To maintain good working relationships with all staff within the Trust and outside agencies. This advert closes on Thursday 17 Sep 2026 Coventry and Warwickshire Partnership Trust Birmingham and Solihull Mental Health NHS Foundation Trust Birmingham and Solihull Mental Health NHS Foundation Trust #J-18808-Ljbffr

Aspens Services is seeking a highly accomplished Operations Manager to oversee catering operations across a portfolio of Primary and Secondary school contracts. We require a seasoned professional with experience in hospitality or contract catering, strong coaching and communication skills, and a pro

Competitive Salary + excellent benefits including healthcare, wellbeing support, 25 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a commercially minded and hands-on Marketing Manager to help shape and deliver the Conference & Events marketing strategy across Levy Stadia's growing portfolio of 13 iconic stadium venues. Working closely with the Head of Marketing, sales teams, venue teams, clients and agencies, you'll combine strategic thinking with hands-on campaign delivery to build demand, generate enquiries and showcase some of the UK's most incredible venues beyond match day. • Partner with the Head of Marketing to shape priorities, progress key projects and drive the Conference & Events marketing strategy across the portfolio., • Develop and maintain the annual Conference & Events marketing strategy, setting clear priorities, audiences, propositions, channels, budgets and measures of success., • Use forecasts, pace reports, pipeline data and venue performance to identify need periods, demand gaps and growth opportunities, turning insight into targeted marketing activity., • Collaborate closely with Business Development Managers and sales teams to align marketing activity with commercial priorities and support enquiries and revenue generation., • Develop integrated quarterly campaign plans with clear objectives, audience insight, campaign briefs, channel plans, timelines and KPIs., • Take a hands-on approach to priority campaign delivery, including building, testing and sending email campaigns, managing audiences and reporting on performance., • Write and edit engaging campaign copy and produce straightforward, on-brand creative assets using Canva or similar tools., • Recognise when specialist creative support is required and brief, manage and challenge design and digital agencies to deliver high-quality work on time and within budget., • Manage the day-to-day performance and development of the Conference & Events website, including content updates, landing pages, user journeys, tracking and optimisation., • Work closely with digital agencies and client teams to improve website visibility, enquiries and conversion., • Build strong relationships with client marketing teams, maximising the reach and visibility of their venues beyond match day., • Line manage and develop the Marketing Executive, setting clear priorities, managing workload, providing coaching and supporting their development., • Plan and track marketing investment, ensuring spend is focused on activity with a strong commercial case and clear potential return., • Influence budget holders and stakeholders to invest in ROI-led marketing activity that supports venue revenue targets., • Measure and report on enquiries, conversion indicators, pipeline value influenced, campaign performance and return on investment., • Use campaign and commercial insight to continuously improve future marketing activity., • Stay close to customer behaviour, competitor activity and Conference & Events trends to identify new opportunities for the portfolio., • Strong marketing experience, ideally within venues, hospitality, events, travel or another multi-site business., • Experience developing marketing strategy and translating it into clear, deliverable campaign plans., • Strong commercial awareness, with the ability to interpret forecasts, pipeline and performance data and turn insight into action., • Experience managing senior clients and stakeholders, with the confidence to influence priorities, decisions and budgets., • Strong integrated campaign experience across digital, email, content, paid media, PR, partnerships and events., • Hands-on experience managing an email marketing platform, including campaign build, testing, audience management, sending and performance reporting., • Confidence producing basic creative assets using Canva or a similar design tool., • Experience briefing and managing creative and digital agencies., • Experience managing and developing a direct report, with a genuine interest in supporting and developing others., • An exceptional communicator and natural storyteller, able to turn strategy, insight and campaign ideas into clear and compelling presentations., • Confident presenting to clients and senior stakeholders and building trusted relationships., • Highly organised, commercially focused and comfortable balancing portfolio-wide priorities with urgent venue requirements., • A proactive approach with the confidence to challenge, influence and keep activity moving., • A full driving licence and willingness to travel to venues., • Competitive salary with bonus and full company benefits, • 25 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1809/69272001/52834312/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr

This is a key leadership role supporting the Store Manager in building a high-performing team from day one, shaping a strong store culture, and delivering an exceptional customer experience while driving strong commercial results. You’ll be a visible leader on the shop floor, coaching and supporting the team daily, stepping up to lead in the Store Manager’s absence, and helping ensure smooth operations across sales, stock, service, and standards. You’ll work closely with the Store Manager and Regional Manager to deliver the strategy, hit performance targets, and keep the store running at its best. • Support the Store Manager in leading, coaching, and inspiring the team to deliver outstanding customer experiences, • Drive sales and performance through strong commercial awareness and KPI focus, • Take ownership of daily floor leadership and operational excellence, • Oversee stock, merchandising, compliance, and store standards, • Support team development, engagement, and wellbeing through coaching and 1-to-1s, • Use performance data to help improve results and decision-making, • Step up to lead the store in the Store Manager’s absence We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in. As Deputy Store Manager, you’ll play a vital role in creating an unforgettable customer experience and supporting your team to reach their full potential! You’ll help drive daily KPIs, support delivery of monthly plans, ensure excellent store standards, and contribute to smooth inventory and operational management. You’ll also help build a positive, high-energy team culture by leading from the front and celebrating success. You’ll fit right in if you have high energy, a hands-on leadership style, and a genuine passion for great customer service and retail leadership. We’re looking for someone who can support and develop teams, drive performance, and help create a great store environment for both customers and colleagues. • Minimum 2+ years’ experience in a supervisory or deputy management role (essential), • Experience in retail or hospitality is mandatory, • Strong leadership and people support skills, • Commercial awareness and confidence using sales data, • Excellent communication, organisation, and problem-solving skills, • Strong operational understanding and attention to detail This full-time role requires 40 hours per week, working 5 days out of 7 on a rota basis, including weekends. The schedule consists of one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4-week cycle. As part of your onboarding, you’ll complete mandatory training including two days at our Store Support Centre in Gloucester and 4 to 8 weeks at one of our training stores. The timing and order of this training may vary. • Salary per annum £31,000 - £33,000 depending on experience., • A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69)., • Bonus based on sales targets., • Be part of a fast-growing company., • Enhanced Maternity, Paternity and Adoption Leave., • Generous colleague discount - 40% + 5 friends and family discount cards of 30%., • 2 x Annual paid volunteering days., • Free 24/7 confidential support through our Employee Assistance Programme., • Friends and Family Referral Scheme., • 6.6 weeks per holiday year, including Bank Holidays, • Learning & Development opportunities., • Bike to Work and Electric Car salary sacrifice scheme. At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible. At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. #J-18808-Ljbffr

Job Title: Store Manager Location: Kingstanding Salary: £52,910 - £69,000 per annum Contract: Permanent | Full-Time Ready to lead from the front and take full ownership of a high-performing retail store? We're looking for an ambitious and commercially driven Store Manager to join one of the UK's fastest-growing retail businesses. With new stores opening across the country and clear pathways for progression, this is a rare opportunity to join a business that rewards performance and invests heavily in its leaders. If you thrive in fast-paced environments, love developing high-performing teams and are motivated by delivering exceptional results, this could be your next big move. As Store Manager, you will have full accountability for driving store performance, leading your team and delivering an outstanding customer experience. You'll take ownership of operations, compliance, commercial performance and team development. • Lead, inspire and develop a high-performing store team, • Take full ownership of store KPIs, sales and profitability, • Ensure operational excellence and strict compliance standards, • Drive exceptional customer service and seamless in-store experience, • Oversee stock control, availability and operational efficiency, • Recruit, coach and conduct performance reviews to unlock team potential, • Deliver a clear and effective operational strategy, • Experienced Store Manager, Assistant Manager or senior leader within retail or hospitality, • Commercially focused with a strong track record of delivering results, • A natural leader who motivates, develops and empowers teams, • Highly organised with excellent attention to detail, • Proactive and solution-focused, • Flexible to travel within a 45-minute radius to support nearby stores, • £52,910 - £69,000 salary package, • Guaranteed annual salary increase, • Clear, structured progression opportunities, • Private medical insurance, • Discounted health cash plan, • Comprehensive wellbeing support, • The opportunity to join one of the highest-paying businesses in the sector This is an exceptional opportunity to take the reins of a high-volume store within a business experiencing sustained growth across the UK. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query. #J-18808-Ljbffr

MyLahore is a vibrant and dynamic restaurant and wedding venue chain offering a unique blend of Pakistani and Indian cuisine with a modern twist. Based in the UK, we pride ourselves on delivering exceptional dining experiences and are committed to community support and sustainable practices. Are you passionate about leading teams and creating unforgettable guest experiences? We are looking for a confident, driven, and guest-focused Shift Manager to join our MyLahore family. As a Shift Manager, you will play a key leadership role in delivering a "Impeccable" experience for every guest. You will lead your team during shifts, ensuring high standards of service, operational excellence, and team development in line with MyLahore's values: Kind, Purposeful, Impeccable. As a Shift Manager, you are responsible for leading the restaurant team during service, ensuring smooth day to day operations, and delivering exceptional guest experiences. You will act as a role model for your team, maintaining high standards, supporting team development, and ensuring all operational and safety procedures are followed. Your leadership will be key in driving performance, team engagement, and overall guest satisfaction. • Lead your team to deliver exceptional guest experiences that go beyond expectations, • Ensure all guests receive warm, friendly, and efficient service at all times, • Respond to guest feedback and resolve complaints promptly and professionally, • Create a welcoming atmosphere that reflects MyLahore's hospitality standards, • Coordinate front of house and back of house operations during your shift, • Maintain the highest standards of cleanliness, safety, and presentation across all areas, • Monitor compliance with food hygiene, health and safety, and statutory regulations, • Support stock control, forecasting, and cost management to minimise waste, • Ensure all food and beverages meet company quality and presentation standards, • Lead, motivate, and support your team to deliver consistent performance, • Conduct pre shift briefings to set clear expectations and energise the team, • Coach team members on service standards and continuously improve performance, • Support training, induction, and ongoing development of team members, • Provide feedback and assist in performance evaluations, • Work closely with kitchen and front of house teams to ensure smooth service delivery, • Foster a positive, supportive, and respectful working environment, • Participate in team meetings and contribute ideas for continuous improvement, • Promote teamwork and lead by example at all times, • Ensure adherence to all company policies, procedures, and brand standards, • Manage cash handling and reconciliation in line with company processes, • Complete required reports, schedules, and documentation accurately and on time, • Maintain equipment and ensure it is clean and in excellent working condition, • Maintain a professional appearance and uphold MyLahore brand standards at all times, • Demonstrate integrity, responsibility, and accountability in your role, • Be adaptable and proactive in supporting the wider business needs, • Continuously develop your leadership, operational, and service skills, • Previous experience in hospitality, ideally in a supervisory or managerial role, • Strong leadership, communication, and organisational skills, • Customer focused mindset with a passion for delivering exceptional service, • Ability to work under pressure and make effective decisions, • Good understanding of restaurant operations and service standards, • Proficiency in basic computer skills, including MS Office, • Positive attitude with a strong teamwork approach, • High attention to detail and commitment to quality standards, • Be part of a dynamic and growing national brand, • Opportunity to develop your leadership career within MyLahore, • Supportive, inclusive, and values driven culture, • Competitive salary and performance based incentives, • Staff dining and family discounts, • Be inspired by our mission to "Inspire, Motivate, Celebrate" and help us continue our journey to becoming "Be Iconic", • Work in alignment with our core values: Kind, Purposeful, Impeccable. Competitive, dependent on experience, with performance based incentives #J-18808-Ljbffr