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Service Manager (Refrigeration)North London to South Coast £65,000 plus overtime An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commer... ZIPC1_UKTJ

Do you wish to bring your passion, flair and experience to a hands-on role supporting the Hospitality Manager front of house, serving our residents and their visitors the excellent food our chefs produce as a Food and Beverage Supervisor, at our luxury care and nursing home in Surbiton. What Signature Offer • From £15.10 per hour, • Shift times: 08:00-16:00, 12:00-19:30. Alternate weekends required., • Full t... ZIPC1_UKTJ

Restaurant Manager - Kingston upon Thames Bring the good vibes, lead a brilliant team, and help shape the magic at your neighbourhood Megan's. What we're looking for... We're looking for a Restaurant Manager who brings the sparkle! Someone who lives for warm, genuine hospitality and knows how to create those little "wow" moments our guests come back for again and again. You'll be the person who keeps the vibe flowing, the team smiling, and the sales coming in (yes, you can love both people and sales, promise). If you've led in a premium, full-service setting, from lively restaurants to charming gastro pubs - amazing! If your path's been a bit different? Even better. Megan's is all about personality, heart and potential. If you've got those in spades, we want to hear your story... so go on, hit apply and let's chat! What's in it for you? Pay Salary package of up to 37000 per year* (combined fixed annual salary and base tronc), plus additional, uncapped tronc potential, based on site performance. Overall, on track earnings based on current site performance. Perks & Treats 50% off when you dine with your favourite people Plenty of fun, feel-good team socials Access to our Employee Assistance Programme 'Hospitality Action' - free, confidential support 24/7 including mental health sessions Early access to wages through Stream Long service awards and celebrations Free, delicious Megan's food & drinks on every shift Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us Ongoing training & real progression opportunities - if you want to move into leadership, we'll back you Get involved in new openings as we grow Opportunities to move between our neighbourhood restaurants and build your career across the group About us... We're an independently owned, dog-friendly collection of 20+ neighbourhood restaurants, serving up fresh Mediterranean-inspired food from brunch through to cocktails. With exciting growth plans, there are big opportunities to build your career with us, plus plenty of fun along the way - our team parties are the stuff of legends. We're a diverse, inclusive bunch who make sure everyone feels genuinely welcome, and we're proud to support local charities and be a real force for good in our communities. At Megan's, our people are the magic. Yes, we've got dreamy interiors, food inspired by sunny places and fresh cocktails shaken to perfection, but the real reason our restaurants feel so special? The team. They're what set us apart and what everyone who works here and visits us loves most. If you're ready to be part of our amazing team and take the next step in your career, apply to be our next superstar GM and unleash your magic! Megan's Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. *Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment

Food Truck Catering Manager - Allianz Stadium - Twickenham, London \n\n Job description \n\n Food Truck Catering Manager – London Events Team \n \n£20 per hour + Holiday Pay \n \nWork across London’s top venues, including Wembley Stadium, Lord’s, London Stadium & Twickenham \n \nThis isn’t just another catering job — this is major events. \n \nWe’re looking for a confident, high-energy Catering Manager to lead operations across premium food truck units at some of the UK’s most iconic venues. \n \nIf you thrive in fast-paced environments, enjoy leading teams, and want to be part of large-scale sporting and entertainment events, this is a standout opportunity. \n\n Job requirements \n\n What We’re Looking For \n\n\n\t • 3+ years’ experience in high-volume hospitality, street food, or event catering\n\t, • Proven experience leading teams in busy environments\n\t, • Strong communication and decision-making skills\n\t, • Ability to stay calm and effective under pressure\n\t, • Organised, hands-on, and proactive approach\n\t, • Overseeing high-volume food truck operations\n\t, • Cooking and serving to large crowds\n\t, • Leading, motivating, and coordinating team members\n\t, • Delivering fast, efficient, high-quality service\n\t, • Managing queues and maintaining smooth service flow\n\t, • Handling stock control and minimising waste\n\t, • Opening and closing units efficiently\n\t, • £20 per hour\n\t, • Work at some of the UK’s most iconic venues:\n\t\n\t\t, • Wembley Stadium\n\t\t, • London Stadium\n\t\t, • Lord’s Cricket Ground\n\t\t, • Twickenham\n\t\n\t\n\t, • Meals provided during shifts\n\t, • Opportunity to gain large-scale event experience\n\t, • Ongoing work available across multiple events\n\n\n \nWho This Is Perfect For \nLondon-based hospitality professionals looking to step into high-profile events and take on a leadership role in a fast-paced, rewarding environment. \n \nBring your leadership, energy, and experience — and be part of delivering exceptional event catering across London.

• Heartwood Collection Recruitment Manager We're now looking for an experienced and people-focused Recruitment Manager to join our Recruitment team and help attract exceptional talent across our growing business. This is a fantastic opportunity for someone who thrives in a fast-paced hospitality environment and enjoys building strong relationships, improving recruitment processes, and delivering an outstanding candidate experience. The role will be hybrid working from sites and some work from home, but you will also need to be commutable weekly to our Head Office, based in Teddington, Middlesex. Recruitment Manager - The Role Reporting to the Head of Recruitment, you'll play a key role in supporting the continued growth of the business by attracting, engaging, and hiring high-quality talent across Management and Chef roles. Working closely with Operations teams and Site Managers, you'll manage the end-to-end recruitment process across multiple sites, build strong talent pipelines, and support recruitment initiatives that help us continue to grow successfully. This role offers a great balance of strategic thinking and hands-on delivery within a collaborative and high-performing People Team. • What You'll Be DoingManaging end-to-end recruitment for Management and Chef vacancies across the Group, • Building proactive talent pipelines through sourcing, networking, referrals, advertising, and direct approaches, • Partnering closely with Operations teams to understand hiring priorities and succession opportunities, • Supporting Site Managers and Head Chefs with recruitment best practices and hiring guidance, • Managing and optimising recruitment systems and ATS usage across the business, • Monitoring recruitment activity, reporting on KPIs, and supporting continuous improvement initiatives, • Supporting employer branding activity and helping promote Heartwood Collection across social media and recruitment channels You'll ideally have: • Minimum of 2 years of experience in hospitality recruitment, preferably in-house, • Experience recruiting Management and/or Chef roles within a multi-site environment, • Strong stakeholder management and relationship-building skills, • A proactive and solutions-focused approach, • Experience managing multiple vacancies and priorities in a fast-paced environment, • Confidence using ATS platforms and recruitment systems, • Strong organisational and communication skills, • Competitive salary plus eligibility for Head Office bonus, • Laptop and Mobile Phone, • The Pantry - 100's of retailers and experience discounts through Reward Gateway, • 50% off food at all Heartwood Collection Sites, • Friends and Family discount of 20% off food at all Heartwood Collection Sites, • Discount room rates in our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday, • Additional holiday- option to buy an extra 5 days holiday per year, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme This is an exciting time to join a growing hospitality business with ambitious plans, a strong people culture, and genuine opportunities for development and progression. You'll be part of a supportive and collaborative team where your ideas, energy, and contributions will make a real impact.

Assistant Manager - The Kings Head, Teddington Assistant Manager On Target Earnings 40-43,000 * (Including TRONC) At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. What we offer: • Competitive salary package, includes TRONC*, • Contract of 48 hours, • Bespoke training and development through our Stepping Stones programme, • Access to the Employee Assistance Program with Hospitality Action, • Instant pay access through EarlyPay, • Enhanced Maternity & Paternity leave, • Up to 1,500 Referral Bonus, • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends, • A birthday gift and Long Service Recognition, • Discounts on hundreds of retailers and experiences via Reward Gateway, • Passionate and vibrant personality, a real people person who cares for the guests, team and experience, • Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members, • Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills, • Sunday Times Best Places to Work winner 2024, • Double winner at the Publican Awards 2024 Join us and be part of a community that's warm, genuine, and full of life. *On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average Please note, we cannot take applications from overseas or that require sponsorship

Deputy Food & Beverage/Events Manager - Golf & Country Club East Molesey, Surrey £32,000 +20% bonus + free golf, 50% off F&B and more We are looking for an ambitious and hospitality-driven Deputy Food & Beverage/Events Manager for a stunning golf and country club in the East Molesey area which has a real sense of community. The clubhouse benefits from busy daytime trade from golfers and non-golfers due to its idyllic location and is also a popular venue for events and parties so this is a fast paced and varied role most days and for most of the year! You would be supporting and be supported by a very experienced Clubhouse Manager and Venue Sales Manager who will take an active role in developing you with a view to future advancement in the wider group so this a very exciting development opportunity! Key Responsibilities • Support the daily operation of the restaurant, bar, terrace and function spaces, ensuring high service and presentation standards., • Manage staffing rotas, team briefings, supervision and on-shift leadership., • Oversee stock ordering, supplier coordination and cost control across F&B operations., • Act as the primary contact for inbound smaller-scale event enquiries, converting suitable opportunities into bookings., • Assist in the planning, coordination and delivery of private and social events, ensuring smooth execution and guest satisfaction., • Maintain compliance with health & safety, food hygiene and licensing requirements, alongside accurate reporting and CRM management., • Act as Clubhouse Manager and Venue Sales Manager in their absence. Person Specification • An outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and drive for results., • Hospitality Team leadership/ Supervisory experience within a similar food and beverage service environment such as a member’s club, golf/sports club, hotel, restaurant or diverse hospitality venue., • Strong operational knowledge of food & beverage service, team supervision and stock control., • Experience in taking hospitality event enquiries and supporting the coordination and delivery of hospitality events., • Competent using CRM/booking systems, Microsoft Office and basic reporting tools., • Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business., • Have your own transport and living within an easy commute of the East Molesey/Hampton Court area., • Possess a thirst for learning, developing and advancing in the business in the future. For more information, please click apply and we will be in contact promptly if you have the right level of experience.

TITLE OF POSITION: Senior Sales Executive REPORTS TO: Sales Manager NUMBER OF DIRECT REPORTS: None OFFICE LOCATION: Richmond, London CONTRACT TYPE: Permanent ROLE OVERVIEW We are seeking a dynamic and enthusiastic sales professional to drive hospitality and travel package sales to some of the world’s most prestigious sporting events. This role is about sourcing and nurturing relationships with global sports fans and corporate clients, working diligently to develop connections and partnerships that endorse our service offering and enhance our market presence. The ideal candidate will demonstrate strong capabilities in relationship development, be target-driven, and a desire to be part of a collaborative team with the goal of connecting sports fans to experiences of a lifetime! MAIN ACCOUNTABILITIES · Exceed Sales Goals: Devise and implement innovative strategies to surpass sales objectives for travel and hospitality packages, ensuring our clients have unforgettable experiences at the world’s leading sporting events. · Product Expertise: Ensure thorough understanding of all product offerings, effectively positioning them in the marketplace and supporting the team to do the same. · Cultivate Business Opportunities: Actively engage with both new and loyal clients through telephone, email and face-to-face meetings, deepening relationships and securing sales to expand our travel and hospitality offerings. · Market Intelligence: Support the Sales Manager to stay informed of market trends, competitor activity, and industry opportunities to contribute to strategic business development initiatives. · Enhance Customer Interaction: Initiate and manage all inbound enquiries with a proactive approach, seizing opportunities to offer upgrades to elevate the overall customer experience. · Strengthen Relationships: Foster robust and effective partnerships with sports enthusiasts, clients, prospects, rightsholders and colleagues to build a strong, supportive community. · Employ Consultative Selling: Refine your sales techniques to engage customers more effectively, enhancing their journey from initial enquiry to final sale. · Manage the Sales Pipeline: Maintain meticulous records of the sales process, from initial contact to closing, ensuring all interactions are logged accurately in our CRM system for effective follow-up and reporting. · Reporting and Analysis: Provide accurate and timely sales reports to the team including updates on pipeline, activity, and forecasts, using sales analytics to suggest adjustment to tactics, ensuring data-driven decision-making for effective sales outcomes. · Address Customer Enquiries: Efficiently manage project inboxes and respond promptly to client queries, maintaining exceptional levels of customer service to ensure every interaction is positive and productive. KEY SKILLS · Performance-Driven: Demonstrates a robust capacity to work towards and achieve performance targets, showcasing a proactive approach to sales and client relationship management. · Effective Communication: Master of crafting well-constructed, consultative emails, engaging in meaningful face-to-face discussions and having clear and purposeful telephone conversations. · Resilience and Adaptability: Maintains a resilient mindset in challenging situations, adapting strategies to meet business needs and client expectations effectively. · Brand and Product Ambassadorship: Acts as a positive ambassador for the brand, enthusiastically promoting our products with a commitment to excellence in all interactions. DESIREABLE COMPETNCIES · Team Collaboration: Enthusiastic about contributing to and working within a team setting, fostering a collaborative environment that encourages shared success. · Time Management and Planning: Exceptional ability to manage time efficiently and prioritise tasks effectively, ensuring timely completion of responsibilities and adherence to deadlines. · Networking and Influence: Highly skilled in building networks and influencing others, utilising strong interpersonal skills to forge and sustain lasting relationships with clients and stakeholders. · Learning and Data Accuracy: Demonstrates a keen ability to quickly learn new systems and maintain accurate data, ensuring reliability and integrity in customer management and reporting. · Sport Enthusiasm: While not essential, a passion for sport can enhance connection with clients and understanding of the sports hospitality market, contributing positively to client interactions and service delivery WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, and Melbourne, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to leave sports fans knowing they have just been part of an experience of a lifetime At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. Through joining STH, you will be part of an inclusive and driven culture, that focuses on collective success and empowerment; we thrive of making the memorable, unforgettable for thousands of global sporting fans. We champion the ethos of the sports teams we represent and ensure our culture is one that is opportunity driven, both for the customers we serve – and the people who make them possible! WHAT WE STAND FOR STH Group identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. · Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver. · Spirit of Progress: We strive to be trailblazers; we seek continuous improvement and innovation in everything that we do. · Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners, and the communities in which we operate.

Job Title: Hospitality Sales Executive Department: Jockey Club Experiences Sales Contract Type: Full-Time, Permanent role Location: Sandown Park Racecourse - Esher Reports to: Hospitality Sales Manager Are you passionate about delivering exceptional experiences and building long-lasting client relationships? Join Jockey Club Experiences as a Hospitality Sales Executive and immerse yourself in the world of premium sports hospitality and entertainment. As a market leader in horse racing hospitality, Jockey Club Experiences creates unforgettable moments at some of the UK’s most iconic racecourses, including Cheltenham, Aintree, Epsom Downs, and Newmarket. In this role, you will play a key part in growing our client base, nurturing existing relationships, and driving the continued success of Jockey Club Experiences across our portfolio of high-profile events. You’ll thrive in a dynamic, fast-paced environment where no two days are the same and excellence is the standard. If you’re commercially driven, relationship-focused, and excited by the opportunity to help deliver extraordinary hospitality experiences, we’d love to hear from you. YOU’LL BE DOING • Identifying and targeting new commercial customers and untapped market sectors, developing tailored outreach strategies to generate leads and secure new business., • Achieving business targets through proactive sales activity, including generating and attending client meetings., • Planning, and hosting client site visits, meetings, exhibitions, and open days to showcase services and build strong relationships., • Growing revenue from our existing customer base to meet and exceed targets, ensuring consistently high levels of repeat business., • Managing all client correspondence, handling and converting incoming enquiries through to confirmed bookings and contracted business., • Proactively sell to prospective customers by thoroughly researching their needs and applying effective conversion techniques to win new business for the region and wider group., • Producing accurate and timely weekly sales and activity reports to track performance against targets YOU’LL HAVE • Proven track record of success in sales within a hospitality-focused environment., • Thrives in fast-paced, target-driven settings, consistently delivering against objectives., • Highly results-oriented, with a strong commercial drive to win and convert new business., • Genuine passion for building long-term client relationships while delivering a premium customer experience., • Exceptional communicator, confident in influencing and engaging stakeholders at all levels., • Highly organised with a process-driven mindset and strong attention to detail., • Proactive, tenacious, and self-motivated, with the resilience to overcome challenges., • Collaborative team player who actively contributes to shared goals and collective success.

Crunch is a leading motorsport consultancy, working with some of the biggest brands in global sport. We are different and we’re proud of it. People who know us all comment on how we’re…well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have proven experience working on large-scale event and hospitality programmes for high-profile brands or organisations within F1, with four-plus years’ experience in client servicing and onsite event management. In this role you will be the central day-to-day contact for a high-profile F1 client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to a senior member of staff. You will develop and maintain strong relationships with clients and their partners to understand their needs and expectations and ensure seamless and exceptional service throughout the hospitality programme. The candidate will thrive on multi-tasking in a fast-paced environment, enjoy working in sponsorship activation, display exceptional attention to detail and excellent communication skills both spoken and written. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and offsite, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Central management of the account and event-programme, from start to finish overseeing all deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, hotel and logistics’ management, guest transport matrix etc., • Onsite event lead; accountable for onsite programme deliverables at select F1 races, • Host guests onsite in the Paddock Club if required, delivering client-facing service excellence. Keeping guests well informed throughout the day, facilitating all scheduled guest activities and managing the itinerary, troubleshooting where required, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Full quality control over the account’s project management documentation and client-facing documents (planners, logistics, budgets etc.). Project management documentation is essential, • Monitor and manage the client’s accreditation portal and facilitate the processes where required, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Source, utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, catering, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Ensuring any content is brand compliant, • Source merchandise/gifting goods, assess pricing/production times, procure and manage the inventory throughout the season including storage and onsite distribution, • Coordination of other sponsorship activation tasks within the project scope, • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Ability to plan and prioritise own workload, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Take ownership of and manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client/Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes and activity in the F1 Paddock is essential, • Familiar with F1 accreditation management (guests, vehicles and staff), • Happy to travel globally to races, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment, able to multi-task and prioritise to meet deadlines, • Understanding of brand compliance processes (e.g.design VI stipulations), • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with event budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferrable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch…? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally and help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • We recognise the importance of a welcoming and engaging working environment. While we offer the flexibility of remote working, our central Wimbledon office remains available to work in five days a week and is the heart of the company - you may be asked to come in to attend team meetings when required as well as for our monthly all-agency catch up, • Plus, we have a great benefits scheme and pay an industry-competitive salary

General Manager\nUp to £55,000\nWest London\n\nImagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio.\n- Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience.\n\nPreferred Requirements: \n \nLead all on-site operations, including leasing, maintenance, and resident services. \nRecruit, develop, and inspire a high-performing team. \nCreate and deliver an outstanding resident experience with a strong focus on community building. \nDrive leasing performance and establish corporate letting partnerships. \nManage budgets, financial performance, and reporting. Preferred Qualifications: \nProven experience in PRS, property management, hospitality, or a related sector. \nStrong leadership skills with the ability to motivate and develop teams. \nCommercially astute with experience managing budgets and driving performance. \nDisclaimer\nIntegro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonuses, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR, • Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Always leading with our values, • Spotting potential and developing your team to ensure there is a strong talent pipelineWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets., • Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent., • Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings., • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

This is a high-volume operation, and you must have experience in service led high-volume hospitality or leisure venues. General Manager “Fast pace social entertainment venue”. As General Manager you will be responsible for the daily operations of the venue and overall operations of this site.

Job Description Ladurée UK Assistant Store Manager Location: Heathrow Airport Terminal 3Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie and hospitality brands, renowned for its elegant bouti

Do you wish to bring your passion, flair and experience to a hands-on role supporting the Hospitality Manager front of house, serving our residents and their visitors the excellent food our chefs produce as a Food and Beverage Supervisor, at our luxury care and nursing home in Surbiton. Full time sh

General Manager £35,000-£45,000 Live?In Available | Country Estate Pub We are seeking a strong General Manager to lead a successful, foodled pub located in a beautiful village setting on a working country estate. This is a hands?on role suited to an experienced operator who can confidently run and further develop an established business. You'll enjoy real autonomy and creative freedom, particularly in delivering a field, to fork menu using high?quality estate produce. The role includes: • Full day?to?day management of the pub, • Maintaining high standards of food, service, and operations, • Menu development with a strong provenance focus, • Leading, training, and motivating the team, • Driving growth, reputation, and community engagement About you: • Proven pub or hospitality management experience, • Commercial, motivated, and quality?driven, • Passion for seasonal food and rural hospitality, • Applications from management couples are warmly welcomed What's on offer: • £35,000-£45,000 salary for General Manager, • Live?in accommodation available, • Beautiful rural working environment, • Progression...

A leading hospitality recruitment agency in Hounslow is seeking an Account Manager to support kitchen staffing operations across the UK.

Hotel is seeking a Sales Manager for Groups in Worcester Park, responsible for identifying group sales opportunities, managing bookings, and fostering client relationships.

A leading hospitality provider is seeking an experienced General Manager in Twickenham to oversee food and beverage services for Harlequins FC.Responsibilities include delivering high-quality hospitality, collaborating on strategic objectives, and ensuring compliance with health and safety regulatio

Bring the good vibes, lead a brilliant team, and help shape the magic at your neighbourhood Megan’s.We’re looking for a Restaurant Manager who brings the sparkle! Someone who lives for warm, genuine hospitality and knows how to create those little “wow” moments our guests come back for again

A notable pub and hospitality company in Richmond is looking for an Assistant Manager to support the smooth running of their busy pub.

Bring 3-5 years of rich experience in retirement living, hospitality or related sector, with significant time in a leadership role such as a Head Chef, Sous Chef, or Kitchen Manager.

Foley in Esher is seeking an enthusiastic Assistant Manager to join our dynamic team.You will play a vital role in ensuring exceptional customer service and fostering a motivated team environment.Your experience in hospitality will help you lead our front-of-house staff and support our talented chef

We are seeking a proactive and service-focused Assistant Lounge Manager / Customer Services Manager to support the leadership and delivery of premium hospitality within a Business Class Lounge at Heathrow Airport. Customer Service Manager - Hospitality Airport Lounge. We are looking for a Customer S

We are looking for the next General Manager at Harlequins FC. General Manager – Harlequins FC, Twickenham. Work closely with Harlequins FC and the Operations Director to define hospitality strategy with clear objectives and outcomes, align on priorities, and deliver a shared vision for the stadium

With a competitive salary of up to £70,000 and comprehensive benefits, this is an exciting opportunity to make a mark in stadium hospitality.

A leading hospitality firm based in the UK is searching for a General Manager to oversee food and beverage services at a prestigious rugby club.This role involves managing high-quality service, engaging with senior stakeholders, and fostering team culture.Candidates should have strong leadership exp

The House of Lords is looking for a Senior Events Manager in Hounslow to oversee event operations within their catering services.

Get Golfing CIO in Kingston upon Thames seeks an Assistant Clubhouse & Events Manager to support daily operations and manage smaller-scale events.

The Assistant Clubhouse & Events Manager supports the Clubhouse Manager in the day-to-day leadership and smooth operation of the clubhouse, including food & beverage service, staffing, stock control, and facility standards. The ideal candidate will bring a blend of hands‑on hospitality leadership,

General Manager – Harlequins FC, Twickenham | Full-Time / Permanent. We are looking for next General Manager at Harlequins FC. Work closely with Harlequins FC and the Operations Director to define hospitality strategy with clear objectives and outcomes, align on priorities, and deliver a shared vi

A leading hospitality group in Hounslow is looking for a Duty Manager to ensure smooth daily operations and deliver exceptional guest service. Ideal candidates will have prior hospitality experience and strong communication skills, and be comfortable multitasking in a busy environment.

General Manager – Harlequins FC, Twickenham (Full‑Time / Permanent). We are looking for the next General Manager at Harlequins FC. Work closely with Harlequins FC and the Operations Director to define hospitality strategy with clear objectives and outcomes, align on priorities, and deliver a sha

Join Levy to shape the future of stadium hospitality in a dynamic environment.

A hospitality service provider in Hounslow is seeking a Corporate Sales Manager to manage national and international business accounts. The role involves achieving sales targets, conducting client appointments, and organizing corporate events.

General Manager to lead their bustling brasserie in Richmond, United Kingdom.This role requires a natural leader who can inspire a team, manage a busy restaurant environment, and ensure guests have unforgettable experiences.With a strong focus on hospitality, the ideal candidate will have expertise

BaxterStorey is seeking a Customer Service Manager for their prestigious lounge at Heathrow Airport.

GENERAL MANAGER LONDON COMMUNITY. ENTERTAINMENT. AUTONOMY. PREMIUM What's in it for you? Salary £50,000-£55,000 + bonus Full P&L responsibility and genuine commercial ownership of your site Freedom to shape the events, guest experience and community partnerships Supportive, people-first leadership that values initiative over hierarchy Opportunities to progress across a portfolio of premium London pubs Staff discount across the estate Team incentives, social events and professional development Who they are? A vibrant, entertainment-led premium local with a loyal and diverse community following at its heart. Known for its independent spirit and genuine character, this is a pub that's about far more than just a pint - it's the hub of its SW neighbourhood. What you'll get up to Lead daily operations with full commercial ownership and a relentless focus on guest experience Drive and develop the entertainment and events programme this is a wet-led, experience-first venue Embed yourself in the local community and build genuine, lasting relationships Lead, coach and develop a team of 12+ loyalty, longevity and culture matter here Create an inclusive, welcoming atmosphere where regulars feel at home and new guests keep coming back Manage upwards effectively within a larger operational structure while protecting the pub's independent spirit Spot opportunities for improvement and act on them be proactive, not reactive Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website. If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email. If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom! We are Sixty Eight People. Through People, we will revolutionise our industry! TPBN1_UKCT

Are you looking for an exciting role where you can build your career while also maintaining a healthy work/life balance? Then this could be the job for you! Chef Manager - Tolworth/Surbiton KT6 £24,000 per annum 40 hours per week Monday to Friday - no late nights and weekends off! Working term time only! People are the most important ingredient in our business recipe, and we are looking for a Chef Manager with fantastic craft skills and a background of developing and leading a team, to help us create an outstanding food offer at our fantastic primary school site in Tolworth KT6 We play an important part in students learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. The Chef Manager is responsible for overseeing the culinary operations within the school, ensuring high-quality food preparation, maintaining sanitation standards, and managing kitchen staff. This role involves menu planning, inventory management, cost control, and ensuring customer satisfaction through exceptional food service. Our company has a passion for food quality and people development, so this is a great place for you to progress a career in the food industry. If you are looking for an employer who will invest in your career and development then look no further, apply right now and join our award winning team! Benefits of working with Accent as a Chef Manager Competitive salaries with yearly reviews Free meals on duty Career development opportunities Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more! HIT apprenticeships for all experience levels Team events, awards and competitions throughout the year - we like to reward our staff for a job well done! Shining stars awards Pension scheme, life insurance and company sick pay Work life balance Access to our Employee Assistance Programme for mental health and financial support As our ideal Chef Manager you will:- Have excellent craft skills and the ability to manage your own kitchen Have proven experience of managing, training and leading a team Have a proven track record of continually improving standards Be passionate about food with excellent culinary skills and a great eye for detail Have financial and budget awareness Have the ability to understand and complete daily all relevant food and health and safety compliance books The ideal candidate will also have the flexibility to work overtime as required. Who are Accent Catering? Accent Catering Services Ltd are one of the UKs leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so youll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individuals contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team! #INDHP TPBN1_UKCT

General Manager – New Hospitality Concept - £50,000 + Accommodation + Profit Share An exciting opportunity has arisen for an experienced hospitality operator to lead the launch of a brand-new neighbourhood venue in South West London. Backed by an established hospitality group, this multi-faceted site will combine a vibrant wet-led pub, food offering, coffee operation, flexible co-working space, and private events business under one roof. We are looking for a hands-on, community-focused General Manager who thrives in independent hospitality environments and wants to play a key role in shaping a growing brand from the ground up. The Role Lead the pre-opening journey and ongoing operation of the venue Build, train, and inspire a high-performing team Drive exceptional guest experience and community engagement Oversee all day-to-day operations across bar, food, events, and café trade Work closely with an experienced senior leadership and support team About You Proven experience running a successful wet-led pub or hospitality venue Strong commercial and operational understanding Passionate about guest experience and local community culture Hands-on leadership style with high standards Comfortable working in a fast-paced, evolving environment What's on Offer Competitive salary package Performance-related bonus and profit-share potential Accommodation support available Genuine long-term growth opportunities within an expanding business The chance to shape a venue and brand from day one If you are an ambitious operator looking for a unique opportunity to build something special, we'd love to hear from you. TPBN1_UKCT

A growing multidisciplinary consultancy based in Richmond are looking for a highly motivated Project Manager to join their project management team. The Company that the Project Manager will join: The Project Manager will be joining a fast-growing construction consultancy with 5+ offices in the UK who specialise in delivering construction schemes across the residential, commercial, retail, education, healthcare, hospitality and leisure sectors with contract values ranging from £50m-£175m. The Project Manager will be joining a successful consultancy that has over 250+ employees across all their offices and includes a mixture of Project Managers, Commercial Managers, Architects, Building Surveyors and directors. The Project Manager role: The Project Manager will be joining an experienced project management team and will be supporting the delivery of projects that ranges from new build residential homes to commercial / retail fit outs for well known clients. The Project Manager will be an ambitious individual who has strong communication skills and a client-facing nature as they will be dealing with client's and contractors on a day-to-day basis. You will be responsible for: Collaborating with whole Project Management team to drive schemes forward to completion Communicating with external parties such as contractors and sub-contractors Provide support/mentorship to junior Project Managers Reporting progress feedback on Projects to the Project Director weekly Collaborating with Commercial Managers, Building Surveyors and Architects during all phases of project lifecycles Reviewing costs regularly to ensure Schemes are within Budget constraints Attending weekly site visits Arranging and attending client meetings Ensure all works are compliant with safety and quality standardsProject Manager requirements: Previous experience working for a UK construction consultancy Experience delivering construction projects in the residential, commercial, retail, healthcare, education, hospitality or leisure sector Previous exposure of delivering new build, refurbishment or fit out schemes MRICS qualified or working towards it BSc/MSc Construction Project Management Ability to manage schemes simultaneously Driving Licence and access to a car is useful Strong communication and interpersonal skillsWhat would be offered: £55,000-£65,000 per annum salary package 25 days annual leave + bank holiday Hybrid available Work Laptop / Phone Competitive bonus up to 16% Strong pension contribution Positive work environment Annual company holiday abroad RICS Fee paid for Quarterly company eventsIf you are a Project Manager who is searching for an exciting opportunity within a successful construction consultancy, please contact Luca Beltrami at Ernest and Florent. (phone number removed) - (phone number removed) Reference - LB(phone number removed)

Cleaner Hours: 15 hours per week Shift Pattern: Monday to Friday, 3 hours per day In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Your role as our Court Cleaner will be to help us provide our residents with a clean and safe space, ensuring the public/communal areas within the Court are kept clean and tidy. You will also be responsible to provide support to the manager with cleaning and preparing void flats as and when required. While experience in a similar role is not essential, we are looking for someone with a great attention to detail and who takes pride in what they do. The benefits At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: • Holiday Pay • Occupational Sick Pay • Occupational Maternity Pay • Health Cash Plan • Blue Light Card (offering discounts across retail, hospitality and leisure) • Car Lease Scheme • Cycle to Work Scheme • Uniform provided • Employee Assistance Programme • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. If you require further information, please view the job profile attached. Closing date for applications is 3 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment

Are you looking for a Chef Manager role that offers career growth and a great work-life balance? With term-time hours and real opportunities to develop, join a company that supports both your ambitions and your lifestyle. Chef Manager - Richmond TW9 £40,000 per annum 40 hours per week Monday to Friday term-time only People are the most important ingredient in our business recipe, and we are looking for a Chef Manager with fantastic craft skills and a background of developing and leading a team, to help us create an outstanding food offer at our independent school site in Richmond TW9. We’re ideally looking for someone to start on 1st August, so you can play a key role in setting up and mobilising the contract ahead of the September opening. With a fantastic newly built kitchen and a brand-new team, this is a unique opportunity to make the role your own. We play an important part in students learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. The Chef Manager is responsible for overseeing the culinary operations within the school, ensuring high-quality food preparation and presentation, maintaining sanitation standards, and managing kitchen staff. This role involves menu planning, inventory management, cost control, and ensuring customer satisfaction through exceptional food service. Our company has a passion for food quality and people development, so this is a great place for you to progress a career in the food industry. If you are looking for an employer who will invest in your career and development then look no further, apply right now and join our award winning team! Benefits of working with Accent as a Chef Manager Competitive salaries with yearly reviews Free meals on duty Career development opportunities Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more! HIT apprenticeships for all experience levels Team events, awards and competitions throughout the year - we like to reward our staff for a job well done! Pension scheme, life insurance and company sick pay Work life balance - working term-time only and no weekends Access to our Employee Assistance Programme for mental health and financial support As our ideal Chef Manager you will: Have excellent craft skills and the ability to manage your own kitchen Have proven experience of managing, training and leading a team Have creativity in developing theme days and pop-ups as well as high-end hospitality and large events Have a proven track record of continually improving standards Have the ability to remain calm and efficient in a fast-paced environment Be passionate about food and delivering excellent service to clients and customers Have financial and budget awareness, and proven experience in controlling food costs. Solid understanding of food safety, health & safety, and allergen management Who are Accent Catering? Accent Catering Services Ltd are one of the UK’s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team! #INDHP REF-(Apply online only)

A growing specialist contractor is looking for an ambitious and organised graduate to join the team as a Graduate Project Manager. This is a hands-on role offering exposure to a wide variety of high-quality construction and interiors projects across the residential, commercial and hospitality sectors. You’ll be working closely with experienced project managers, supporting day-to-day site activity, coordinating teams and learning how to manage a project from order through to completion. Key Responsibilities: Support project delivery to meet programme, quality, and safety standards Help coordinate site teams and resources across multiple live projects Build and maintain positive relationships with clients and contractors Interpret technical drawings and assist with short-term planning Organise and monitor deliveries of materials to site Assist in writing method statements, risk assessments and documentation Learn the commercial aspects of running a project, including scheduling and budgeting What You’ll Need: A degree in Architecture, construction, engineering or a related subject Strong communication and interpersonal skills Confidence working with numbers and spreadsheets (Excel) A proactive mindset with a willingness to take initiative Some exposure to interpreting drawings or work programmes is a plus What’s on Offer: A permanent position with clear scope for development Diverse and interesting projects with a focus on quality 25 days holiday plus bank holidays Company pension Supportive, team-focused environment where learning is encouraged Ideal for someone looking to kickstart a long-term career in specialist project management within the built environment

Assistant Manager On Target Earnings £40-43,000 * (Including TRONC) At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. What we offer: Competitive salary package, includes TRONC* Contract of 48 hours Bespoke training and development through our Stepping Stones programme Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity & Paternity leave Up to £1,500 Referral Bonus 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends A birthday gift and Long Service Recognition Discounts on hundreds of retailers and experiences via Reward Gateway Cycle to Work Scheme About You: Passionate and vibrant personality, a real people person who cares for the guests, team and experience Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manger with admin, staffing, financial aspects of running a site Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/ Concept at the Publican Awards 2025 At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life. *On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average Please note, we cannot take applications from overseas or that require sponsorship TPBN1_UKCT

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary ranging from £30,000 to £32,000 based on experience plus incentives • Smart uniform provided • Free and healthy meals when on duty • Grow your Career your next position could beas a Reception Manager or Assistant Front Office Manager • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scotts Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and enthusiastic Bar Supervisor to join our vibrant team. As a Bar Supervisor, you will play a vital role in supporting the bar operations, ensuring exceptional service, and contributing to the overall success of our establishment. If you have a passion for mixology, excellent leadership skills, and a commitment to delivering a top-notch bar experience, we invite you to be a key player at our restaurant. Key Responsibilities: - Assist in overseeing the day-to-day operations of the bar, ensuring a high level of service. - Support the Bar Manager in the development and execution of creative and high-quality drink menus. - Provide guidance and training to bar staff, promoting teamwork and maintaining service standards. - Assist in managing inventory, ordering supplies, and maintaining a well-organized bar area. - Contribute to strategies that enhance bar revenue and profitability. - Handle guest inquiries and concerns related to the bar with professionalism and efficiency. - Collaborate with other team members to maintain a positive and efficient working environment. Requirements: - Previous experience as a Bar Supervisor or in a similar role within the hospitality industry. - Knowledge of mixology, beverages, and industry trends. - Strong leadership, communication, and interpersonal skills. - Ability to work in a fast-paced environment and efficiently manage tasks. - Familiarity with inventory management and ordering processes. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scotts Mayfair), The Ivy Collection & Bills -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. TPBN1_UKCT

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scotts Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Assistant Restaurant Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering excellence, we invite you to be an integral part of the team. Key Responsibilities: - Collaborate with the Restaurant Manager to oversee and manage all aspects of restaurant operations. - Supervise and mentor staff, providing guidance to maintain high service standards. - Assist in developing and implementing effective business strategies to drive revenue and profitability. - Ensure adherence to company policies, procedures, and quality standards. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic. Requirements: - Proven experience in a leadership role within the hospitality industry, preferably as an Assistant Restaurant Manager. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Knowledge of restaurant management software and basic financial acumen. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scotts Mayfair), The Ivy Collection & Bills -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. TPBN1_UKCT