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CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION Reports to: Business Support Manager Company: Brennan & Co NI Location: Unit 6 & 7, Carrowreagh Business Park, Dundonald, Belfast, Northern Ireland BT16 1QQ The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia. The Customer Service Representative role is key to the operations of the business. It has a specific focus on our surgical portfolio and will be responsible for building and maintaining relationships with new and existing clients, including public and private hospitals. They will require a high level of attention to detail, customer focus, and an ability to multi-task. This role would be ideal for a strong sales administrator with a background or interest in the medical field with a specific focus on surgical products. This role is based on-site in our Dundonald Office, 5 days a week, 9am-5pm. What you will be doing day to day • Responsible for processing large volumes of sales orders, ensuring they are tracked through to delivery, delivered on schedule and that product specialists/customers where appropriate are kept informed throughout the process, • Maintain a close working relationship with all key parties including customers, suppliers and other departments, • Adhere and contribute to the development and maintenance of the Standard Operating Procedures for the CSR team and regularly conduct reviews in line with continuous improvement initiatives or business changes, • Developing product knowledge and showing a keen interest in the surgical portfolio of products., • Become a subject matter expert in salesforce CRM, • Support product specialists with creating opportunities and quotes in the CRM., • Responsibility for pre- and post-sales support for clients., • Assist product specialist in maintaining accurate opportunity and quote reporting, • Comply with all internal and external regulatory, legal requirements and processes, • Manage sales back-order report so that reporting is correct and up to date, • When buying stock ensure it is within either the set minimum qty’s or for a validated new sales order, • Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover, • Provide CRM/ERP data cleansing support, • Answering all phone calls and directing all queries, • Supporting the Warehouse role always ensuring stock accuracy, • Warehouse cover when required – during busy periods and holiday periods – including preparing outgoing orders About you • Great communication skills, a team player and an enthusiastic approach, • A strong interest in customer service and order processing, • Strong IT skills across the MS Office suite, • Technically minded with a desire to understand customer needs in relation to products, • Excellent numeric and data entry skills with attention to detail and accuracy, • 2-3 years' experience in a customer service role with process ordering experience essential, • If you have used Salesforce before that’s great, but if not, we will provide full training, • Ideally you will have some experience in medical devices or with a company that has a large product portfolio, but we are open to hearing from anyone who feels they might be a good fit, regardless of background. What we can offer you • Up to 10% bonus, paid annually., • Pension Contributions, • Income Protection, • Death in Service Benefit, • Sports and Social Club, • Investment in your professional and personal growth.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street is delighted to be partnering with a well-established and growing freight and logistics business in Belfast to recruit a Customs & Freight Administrator to join their Client Operations team.

A recruitment agency is seeking an Operations Administrator in Belfast to support business operations and manage administrative tasks.

Ashton Recruitment require an Operations Administrator for our client based in Belfast. Ashton Recruitment is acting as a Recruitment Business.

We are looking for an enthusiastic, results-oriented Systems and Networks Administrator with a can-do attitude and thirst for IT and Security to join some of the industry’s brightest minds, dedicated to developing hardware and software authentication and encryption solutions. As a Systems, Networks and Security Administrator, you will ensure the availability and integrity of the business’ digital infrastructure from devices, networks, systems and applications. You will be responsible for day to day administrative functions such as System Maintenance, IT Administration, Security Administration and Backup Recovery, MSP Liaison, IT Project Support and more. This role offers the opportunity for significant learning and professional development, whilst contributing significantly to our growth. This role would be ideal for an early stage professional, looking to develop their career in a fast-scaling start-up. What you will do: Install, configure, upgrade and maintain business-critical systems and IT assets, such as laptops, network equipment, servers, printers, mobile phones and enterprise applications Create and maintain users’ accounts across business-critical systems Manage and administer all business-critical systems Monitor and manage business-critical assets and systems performance to ensure high availability, data integrity and business continuity Collate and maintain accurate IT and system performance metrics Provide on-premise and remote 1st and 2nd line IT Support for all users across the multiple business sites Review, manage, update and maintain the accuracy of IT assets and critical systems information within the business assets and systems registry Process requests for new IT equipment, services and software, and maintain accurate records Implement, monitor and manage the business access control and acceptable use policies and procedures Monitor and manage IT and network assets’ endpoint security Implement, monitor and manage the business back-up and business continuity policies and controls Manage and administer day-to-day systems and network security operations Work closely with the CTO and operations team to support the organisation, adhering to and complying with IT and Security accreditation and compliance frameworks. What we are looking for: 3-5 years’ commercial IT/System and Network administration experience Demonstrable experience in Windows, Linux and Mac Desktop administration and troubleshooting general PCs and printers Good experience in administering and supporting business applications on-premise or in the cloud, such as MS Office, OneDrive, MS Teams, SharePoint, Microsoft Exchange, Google Workspace, etc. Knowledge of Windows and Linux servers and Active Directory Good knowledge of networking concepts, wired and wireless networks, TCP/IP, DHCP, DNS and VPNs Demonstrable Tier 1 and Tier 2 IT support experience Understanding of Cyber-Security/data protection concepts, including firewalls, antivirus, email security, etc. An ambitious self-starter and problem solver, with excellent attention to detail and an analytical mindset Results-oriented with good organisation and planning skills Excellent communication and interpersonal skills One or more of the following: Bachelor’s degree in information technology, computer science, information systems or equivalent CompTIA - A+ Certification Microsoft System Administrator Certification Microsoft Modern Desktop Administrator Associate ANGOKA is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and experiences. We do not tolerate discrimination or harassment.At ANGOKA, all our hiring decisions are based on business needs, job requirements and individual qualifications, and we are committed to creating an inclusive culture that supports and represents our diverse society. #J-18808-Ljbffr

An award-winning consultancy in Northern Ireland is seeking a PeopleSoft Administrator to support high-profile environments critical to operations.

A growing company in Northern Ireland is seeking an Administrator to join their Belfast office.

Teleios Recruitment is supporting a client in hiring a Logistics Administrator to join their operations team. The Logistic Administrator Role.

We are seeking an organised and proactive Administrator to support our clients Electrical & Fabric Maintenance operations along with their internal Helpdesk function. Job Opportunity: Maintenance & Helpdesk Administrator.

We are seeking an organised and proactive Administrator to support our clients Electrical & Fabric Maintenance operations along with their internal Helpdesk function. Act as the initial point of contact for helpdesk enquiries, logging and tracking jobs effectively. Prioritise helpdesk requests and e

Payroll and Finance Officer Sullivan Upper School, Holywood, Co. Down BT18 Full-Time | Permanent Salary: NJC Points 17-20 (£31,022 - £32,597 per annum) About the Role Sullivan Upper School is seeking an experienced and highly organised Payroll and Finance Officer to join our Finance team. This is a key role supporting the Finance Manager and school leadership in delivering accurate, compliant payroll, pensions, and financial administration. You will play a vital role ensuring staff are paid correctly and on time, while supporting wider financial operations in a busy school environment. About Sullivan Upper School Sullivan Upper School is a well-established grammar school with a strong reputation for academic excellence, high standards, and a supportive community ethos. We offer a collaborative working environment where staff are valued, supported, and play an important role in the success of the school. Key Responsibilities Payroll & Pensions Process monthly and substitute teacher payrolls accurately and on time Maintain employee records (starters, leavers, changes, deductions) Calculate statutory payments (SSP, SMP, arrears, allowances) Administer pensions, deductions and HMRC submissions (RTI, FPS/EPS) Manage NILGOSC and NITPS pension returns Manage payroll related returns eg to Education Authority/CCEA Prepare payroll journals and reconciliations Support year-end payroll processes and reporting Finance & Administration Support collection of payments (eg school meals, trips etc) through use of ParentMail Support petty cash, cash receipts, supplier invoice processing, reconciliations and queries Assist with administration for Gift Aid, school trips, and other miscellaneous payment items (eg exams invigilators). Support cashless catering and financial record keeping General Duties Assist with audits and financial reporting Maintain accurate records and ensure GDPR compliance Provide administrative support when required Support system updates and process improvements About You Experience in payroll and financial administration essential Strong knowledge of payroll systems and HMRC compliance High level of accuracy and attention to detail Able to meet deadlines and manage workload effectively Strong communication and organisational skills Experience in a school or public sector environment (desirable) Highly proficient in handling confidential information Safeguarding Sullivan Upper School is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to enhanced vetting checks. Apply Today, Closing Date Wednesday 13th May at 12 noon Additional relevant skills: Payroll Officer, Finance Officer, Payroll & Finance Officer, Payroll Administrator, Finance Administrator, School Finance Officer, School Payroll Officer

Engineering Coordinator Belfast About Us We are a close-knit team of dedicated people passionate about creating world-class coffee experiences, providing great customer service, and having fun along the way. Were proud to be sourcing coffee from some of the worlds greatest coffee producers and building ethical, sustainable, long-term relationships with coffee farming communities committed to quality coffee production. We take meticulous care and pride at every stage of the coffee journey from tasting, sourcing and roasting, to supporting our customers through coffee education, training and business guidance. We are now looking for an Engineering Coordinator to join us on a full-time, permanent basis, working 40 hours per week. The Benefits • Competitive Salary - Annual company performance bonus scheme of up to 3% - 33 days annual holiday, including statutory days - Medicash scheme eligibility - Continual training and development opportunities - Company benefits package, including pension, sick pay and life assurance This is a fantastic opportunity for a highly organised individual with strong communication skills to join our passionate and growing team. Youll thrive in a varied and fast-paced role at the heart of our engineering operations, where no two days are the same, and you can build valuable, practical experience. Whats more, you will receive a comprehensive and well-rounded rewards package, designed to support your wellbeing, recognise your contribution and enhance your professional development. The Role As an Engineering Coordinator, you will oversee the scheduling and coordination of engineering activities to ensure coffee equipment is maintained and serviced efficiently. Specifically, you will manage daily scheduling and route planning for engineers, ensuring callouts, preventative maintenance and repairs are completed in line with service levels and customer expectations. You will also act as a key link between customers and internal teams, coordinating installations, training and large projects, while maintaining clear communication and ensuring work is delivered on time. Additionally, you will: • Prioritise workshop repairs and refurbishments - Develop and review pre-installation guides for customers - Log and manage engineering jobs using field service systems - Identify opportunities to promote service plans - Produce reports to support operational performance About You To be considered as an Engineering Coordinator, you will need: • Strong organisational skills - Strong communication skills - Good IT skills - The ability to work both independently and as part of a team - The ability to prioritise tasks and manage workloads effectively - A flexible and proactive approach - GCSEs (or equivalent) including Maths and English Other organisations may call this role Service Coordinator, Engineering Administrator, Service Administrator, Maintenance Coordinator, or Operations Coordinator. Webrecruit and Bailies Coffee are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our Engineering Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Payroll & Time Administrator Belfast, Northern Ireland £15.96 per hour PAYE / £21.36 per hour Umbrella 12-month contract (likely to be extended) 36 hours per week We are currently seeking a meticulous and highly organised Payroll & Time Administrator to join our team in Belfast on a long-term contract. This is a key operational role responsible for the accurate collation, validation, and submission of payroll-critical data, alongside the day-to-day management of the local time and attendance system. You will play a vital role in ensuring payroll accuracy each month, working closely with managers, employees, and the local HR team, as well as liaising with the central payroll team in North Wales to meet strict payroll cut-off deadlines. Acting as the primary point of contact for all time and attendance queries, you’ll be instrumental in supporting smooth payroll operations across the business. Key Responsibilities System Management: Administer and maintain the time and attendance system using Google AppSheet. Data Accuracy: Ensure timely and accurate entry of employee hours, overtime, holidays, sick leave, and other absence types. Query Resolution: Serve as the first point of contact for time and attendance queries, resolving issues professionally and efficiently. Reporting: Produce weekly, monthly, and ad-hoc reports for payroll processing, management review, and HR analysis. Data Entry & Administration: Manage weekly and monthly upload files, complete payroll input sheets, new starter documentation, and other HR administration forms. Leave Management: Administer all leave types including annual leave, sickness, parental leave, and other authorised absences. Auditing & Compliance: Investigate and resolve system error or warning messages to ensure data integrity and compliance. Essential Skills & Experience Proven experience (minimum 2 years) in a payroll or time and attendance administration role Experience handling medium to high-volume data entry (500+ records) Strong proficiency with time and attendance systems and Google Workspace, particularly Google Sheets Exceptional attention to detail with a highly accurate approach to data entry and verification Excellent verbal and written communication skills Strong organisational and time-management abilities, with the capacity to meet tight deadlines Proactive problem-solving skills and a resilient, can-do attitude in a fast-paced environment High levels of integrity and discretion when handling confidential information Solid understanding of payroll administration processes Desirable Experience using HRIS (Human Resources Information Systems) This is an excellent opportunity for an experienced payroll administrator looking for a stable, long-term contract within a collaborative and supportive environment. If you’re detail-driven, adaptable, and passionate about payroll accuracy, we’d love to hear from you

Payroll and Finance Officer Sullivan Upper School, Holywood, Co. Down BT18 Full-Time | Permanent Salary: NJC Points 17-20 (£31,022 - £32,597 per annum) About the Role Sullivan Upper School is seeking an experienced and highly organised Payroll and Finance Officer to join our Finance team. This is a key role supporting the Finance Manager and school leadership in delivering accurate, compliant payroll, pensions, and financial administration. You will play a vital role ensuring staff are paid correctly and on time, while supporting wider financial operations in a busy school environment. About Sullivan Upper School Sullivan Upper School is a well-established grammar school with a strong reputation for academic excellence, high standards, and a supportive community ethos. We offer a collaborative working environment where staff are valued, supported, and play an important role in the success of the school. Key Responsibilities Payroll & Pensions Process monthly and substitute teacher payrolls accurately and on time Maintain employee records (starters, leavers, changes, deductions) Calculate statutory payments (SSP, SMP, arrears, allowances) Administer pensions, deductions and HMRC submissions (RTI, FPS/EPS) Manage NILGOSC and NITPS pension returns Manage payroll related returns eg to Education Authority/CCEA Prepare payroll journals and reconciliations Support year-end payroll processes and reporting Finance & Administration Support collection of payments (eg school meals, trips etc) through use of ParentMail Support petty cash, cash receipts, supplier invoice processing, reconciliations and queries Assist with administration for Gift Aid, school trips, and other miscellaneous payment items (eg exams invigilators). Support cashless catering and financial record keeping General Duties Assist with audits and financial reporting Maintain accurate records and ensure GDPR compliance Provide administrative support when required Support system updates and process improvements About You Experience in payroll and financial administration essential Strong knowledge of payroll systems and HMRC compliance High level of accuracy and attention to detail Able to meet deadlines and manage workload effectively Strong communication and organisational skills Experience in a school or public sector environment (desirable) Highly proficient in handling confidential information Safeguarding Sullivan Upper School is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to enhanced vetting checks. Apply Today, Closing Date Wednesday 13th May at 12 noon Additional relevant skills: Payroll Officer, Finance Officer, Payroll & Finance Officer, Payroll Administrator, Finance Administrator, School Finance Officer, School Payroll Officer. TPBN1_UKTJ