Operations Admin (Sports Entertainment Company)
2 days ago
Belfast
VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Administrator (Sports & Live Events) to join a growing and friendly team based in Belfast at their Titanic Quarter Location. Location: Belfast, Titanic Quarter (office-based only) Hours: Monday - Friday - Permanent Salary & Benefits: £26,000, free parking, private medical, hotel discounts Role Overview We are seeking an Operations Administrator to support the smooth running of a busy Sports travel and Sports events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage. Key Responsibilities Coordinate daily operational tasks and contribute to process improvements Deliver friendly, timely support to customers and internal teams Maintain accurate, GDPR-compliant customer records and documentation Oversee order dispatch and manage communication with clients Support project work, after-sales processes, and general admin duties Update website content and assist with light front-end tasks Work collaboratively across the business to promote efficiency and teamwork Performance Expectations (KPIs) Order Dispatch Accuracy: 98-100% Dispatch Timeframe: Orders processed within 24 hours Customer Data Accuracy: 100% compliant and up to date Admin Task Delivery: All routine tasks completed within agreed schedules Candidate Profile Exceptionally organised with strong attention to detail Confident communicator with a customer-first approach Comfortable using digital systems; experience with website updates is a plus Collaborative, proactive, and motivated to improve processes Interest in sports, music, or live events is desirable For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath. Jack was one of the most helpful and communicative professionals I've ever had the pleasure of working with. Thanks to his support, I secured a better role along with a significant pay increase. I would highly recommend Vanrath and their outstanding representatives to anyone exploring new career opportunities. I've been working with Vanrath for just under a year, and I have to say, the team-especially Jack-are exceptional at what they do. Any time I had a question, concern, or issue, they were quick, efficient, and always willing to help. Their dedication truly sets them apart. I highly recommend Vanrath. They responded to my application incredibly quickly, and I had the pleasure of working with Jack, who was truly committed to finding a role that aligned with my long-term career goals. He kept me informed at every stage of the process, ensuring everything went smoothly. I'm now beginning a fantastic new role thanks to Jack's guidance and support. Working with Jack was an outstanding experience. He was highly professional, consistently communicative, and genuinely invested in matching me with the right opportunity. Because of his efforts, I secured an excellent position that perfectly fits my skills and aspirations. I wholeheartedly recommend Jack to anyone searching for roles. Skills: admin administrator Operations Sports Clerical Customer Service Belfast Benefits: Fantastic Benefits Package