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  • Sales Manager
    Sales Manager
    hace 3 días
    Jornada completa
    Belfast

    Role Description This is a full-time Sales Manager position based at Muthu Glasgow River Hotel & Spa, Erskine. The ideal candidate will be a self-motivated hospitality professional responsible for driving Room and Food & Beverage revenue for the property, while also supporting wider commercial initiatives within the MGM Muthu Hotels portfolio. The role requires a proactive individual capable of generating new business, strengthening existing client relationships, and promoting the hotel across both online and offline channels. Flexibility to travel within Scotland and England is essential, including representing the property at key sales events, corporate meetings, and trade exhibitions. Key Responsibilities Generate new business for Muthu Glasgow River Hotel & Spa across Rooms, F&B, Events, Leisure, Corporate, and MICE segments. Build and strengthen relationships with existing and new online and offline accounts to secure future bookings. Conduct sales calls, market visits, and attend networking events to identify opportunities and expand the hotel’s presence. Maintain a database of FIT, groups, corporate accounts, bookers, travel agencies, and key influencers. Execute all operational aspects of sales activities, including proposals, contracts, RFP submissions, and client correspondence. Ensure monthly sales targets for the property are achieved across all assigned market segments. Update weekly and monthly sales action plans, MICE trackers, and performance reports. Liaise closely with hotel operations and the central commercial team to develop promotions and seasonal campaigns. Maintain strong understanding of local competitors in Glasgow, Erskine, and surrounding market areas—analysing strengths, weaknesses, demand trends, and opportunities. Provide feedback on product quality and service levels received from clients to the Sales Head and hotel leadership. Support cross-selling initiatives across other MGM Muthu Hotels in Scotland and the UK. Develop and maintain productive relationships with internal and external stakeholders, including corporate clients, travel partners, OTAs, and tour operators. Represent the hotel at trade shows, exhibitions, and community events within Scotland and other UK regions. Attend weekly departmental and hotel meetings as required. Qualifications & Skills Hospitality experience in Rooms and/or F&B sales or a similar role. Experience in national and unit hotel sales is preferred. Strong understanding of online travel agencies, GDS, RFP processes, corporate travel, and MICE business. Excellent communication, negotiation, and interpersonal skills. Strong organisational abilities and the capacity to manage multiple priorities. Demonstrated history of achieving or exceeding sales targets. Willingness to travel extensively within the UK; valid UK driving licence required. Ability to work independently with minimal supervision and to generate innovative ideas. Proficiency with CRM software, Microsoft Office (Excel, Word, PowerPoint). Bachelor’s degree in Hotel Management, Business Administration, Tourism, Marketing, Events, or related field preferred.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 5 días
    Jornada parcial
    Belfast

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Nights Front of House Assistant
    Nights Front of House Assistant
    hace 3 días
    Jornada completa
    Belfast

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Front of House Supervisors, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

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  • Food & Beverage Manager
    Food & Beverage Manager
    hace 6 días
    Jornada completa
    Belfast

    Food & Beverage Manager – Eden Locke, Edinburgh We are looking for a Food & Beverage Manager to join the team at Eden Locke, Edinburgh . Our F&B space is at the heart of the hotel. By day, it is a relaxed coffee shop serving our guests, local community and visitors. As the day moves on, it transforms into a welcoming wine and cocktail bar. We are looking for someone who enjoys being hands on, leading from the front and working closely with their team . You will play a key role in shaping the F&B experience while working closely with the hotel team to create a seamless experience for our guests. About the Job As F&B Manager, you will be responsible for the day to day operation and overall performance of our F&B offering . This is a hands on role. You will be on the floor, working alongside your team, supporting service, speaking with guests and making sure everything runs smoothly. You will also take ownership of the commercial side of the operation, including budgets, stock, costs and profitability. You will work closely with the wider hotel team, supporting events, activations and the overall guest experience. We are a collaborative environment, so communication and teamwork are a big part of the role. What You'll Be Doing • Lead the F&B team from the front, setting the standard for service and guest experience. • Oversee the daily operation of the coffee shop and evening wine and cocktail bar. • Create a welcoming, relaxed and memorable experience for our guests and customers. • Coach, support and develop the team, creating a positive and collaborative working environment. • Manage rotas, time and attendance, training and team performance. • Take ownership of F&B budgets, costs and profitability, identifying opportunities to improve performance. • Manage stock levels, ordering and inventory while maintaining quality and controlling costs. • Monitor guest feedback and use it to continuously improve our service and offering. • Handle guest issues and complaints confidently, finding positive and practical solutions. • Work closely with Reception, Operations and other hotel teams to ensure a seamless guest experience. • Support events, activations and lifestyle programming. • Ensure the F&B space is clean, inviting and always reflects the Eden Locke brand. • Ensure all health and safety, licensing, legal and company requirements are followed. What We're Looking For We are looking for someone who is passionate about hospitality, confident leading a team and comfortable getting stuck in . You will ideally have: • Previous experience managing a Food & Beverage operation or a similar hospitality environment. • A genuine passion for food, drinks and creating great guest experiences. • Good knowledge of wine, spirits and cocktails. • Strong commercial awareness and an understanding of budgets, costs and profitability. • Experience managing, coaching and developing a team. • Excellent communication and people skills. • A practical, organised and solution focused approach. • Confidence using POS, stock management and other hospitality systems. Most importantly, you will be someone who leads by example, enjoys working with people and is not afraid to get stuck in wherever needed . If you enjoy creating great hospitality, developing a team and being part of a collaborative hotel environment, we would love to hear from you.

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