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Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you. Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week * Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: * 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: * * Right to Work in the UK * Criminal Record Check * Credit Check • Sanction, • CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team – Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You’ll Be Doing • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing, • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise, • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective, • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution, • Be the final voice of support—resolving issues with confidence and compassion when customers need us most, • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If… • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level., • You’ve written final responses and know how to communicate clearly, fairly, and with impact, • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email, • You thrive in fast-paced environments and embrace change with a positive mindset, • You’re comfortable working to targets and deadlines without compromising on quality, • You’ve got a sharp eye for detail and a strong sense of fairness, • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand, • You quickly grasp key regulations and understand how they shape our decisions, • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail, • Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Salary: £28,476 - £31,640 per annum (pro-rata £22,780 – £25,312) Hours: 30 hours per week Contract Type: Permanent Job Type: Part time Location: Home-based (UK, with regular meetings in Belfast) We speak up for all who cycle to make sure it’s a safe and easy choice for everyone to travel, explore and have fun. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Northern Ireland Advocacy and Development Lead. As our Advocacy and Development Lead you will be Cycling UK’s representative in Northern Ireland. You will be responsible for exploring and developing opportunities for delivery work in Northern Ireland, with support from colleagues from the Behaviour Change, Business Development and Commercial teams. The scope of the Northern Ireland Advocacy and Development Lead role is wide-ranging, touching on campaigns, policy, public affairs and business and programme development. You will seek out, establish and nurture relevant relationships and partnerships, with support from colleagues across the charity. You will be the face and voice of Cycling UK in Northern Ireland, helping to raise our profile, improve our reputation, increase our influence and help deliver a broad range of the charity’s strategic objectives. We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. The role is home-based in the UK, with regular meetings in Belfast and occasional travel to other parts of the UK as required. Applications close at 9:00am on the closing date shown. Benefits 27 days holiday plus bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits. You may have experience in the following: Advocacy Lead, Policy and Campaigns Lead, Public Affairs Manager, Development Manager, Programme Development Lead, Charity Advocacy Manager, External Affairs Manager, Campaigns and Policy Officer, Cycling Advocacy Officer, Transport Policy Manager, Active Travel Lead, Community Partnerships Manager, Stakeholder Engagement Manager. REF-(Apply online only)

Web Developer Placement Programme - No Experience Required Our training courses will help you kick-start a new career as a web developer. We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Development - Complete a selection of professional and industry recognised coding courses covering HTML5, CSS3, Javascript and Python. The training is delivered via multimedia rich video tutorials, presentations and quizzes, through a portal that you study from home. These courses will give you the basic understanding of the front end programming languages. Step 2 - Full-Stack Development - You will be studying a wide range of, mostly back-end programming languages and skills that will qualify you as a fully-fledged developer. Step 2 is heavily focused on the practical element of learning. With our courses, you will practice the skills as you learn them, through our inbuilt mini-project labs. Step 3 - Two real-world projects - Once you have completed your training you will be assigned 2 real-world projects by your tutor. The projects are the most important part of the Traineeship as it will showcase to employers your practical applications of the coding languages you learnt earlier in the Traineeship. The projects take on real-world scenarios for you to solve and will simulate similar projects that you will encounter when working as a future Developer. Step 4 - Portfolio Website - Now that you have completed the projects its time to showcase them on your own portfolio website. You will be creating a simplistic yet stylish website where you will be able to showcase to potential employers a snapshot of your level of ability as a Full-Stack developer. This will include the coding languages you are proficient in, links to the two real-world projects you completed, Github work you accumulated during your studies and any other relevant information. Your Web Developer Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Web Development/Software Development role, where you will be guaranteed a great starting salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £124, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to £700 per week part-time working from home. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Paneli

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-pers

If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to £700 per week part-time working from home. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists.

Operate within a structured prescribing framework. Focus purely on consultation — no procedural workload.

No commute needed should you choose to work from home remotely. If you are a call centre representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to £700 per week part-time working from home.

With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Be an efficient worker who can carry reasonable instructions f

Flexibility - work patterns that fit your lifestyle. Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more. Our quick, simple application process lets you choose an interview time that works for you.

As a Help at Home Care Assistant, you'll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth. Shifts available: Flexible hours that work for you. Work for the largest care company in the UK!.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Local Work + Paid Mileage - No more long commutes or dry sandwiches in car parks. You Choose Your Hours - Work that fits around your life.

Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? xsrmqjs Our quick, simple application process lets you choose an interview time that works for you. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: I

Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves:. Support people to stay independent in their own homes.

Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: 5,243 care professionals have referred a friend to join our company. Youll: Support people to stay independent in their own homes Provide personal care with dignity and r

Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves:. Support people to stay independent in their own homes.

Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? xsrmqjs Our quick, simple application process lets you choose an interview time that works for you. What makes CCH a great place to work? The results speak for themselves: 5,243 care professionals referred a friend to join our comp

Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? xsrmqjs Our quick, simple application process lets you choose an interview time that works for you. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: I

Ready to learn - we've got your back from Day One. At Home Life Carers (a part of CCH Group), we're not looking for just anyone. Local Work + Paid Mileage - No more long commutes or dry sandwiches in car parks.

Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more. Our quick, simple application process lets you choose an interview time that works for you. Join Guardian Homecare in Lytham St Annes today and be part of something meaningful.

TOWELL HOUSE RESIDENTIAL HOME TITLE OF POST: Support Senior Care Assistant LOCATION: Towell House Residential Home RESPONSIBLE TO: Team Leaders/Senior Care Assistants OBJECTIVE OF THE HOME:Our objective in Towell House Residential Home is to establish a holistic approach, providing person centered c

Required Criteria Experience of contributing to a care plan A good understanding of adults who require care NVQ/QCF level 3 in Health & Social Care or a willingness to work towards this within two years Awareness and understanding of Adult Safeguarding policy and procedures Appropriate IT skills to

Can you make a real difference in the lives of others? At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development and a friendly and rewarding working environment. Working as part of the housekeeping team, you will ma

Can you make a real difference in the lives of others? At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. This is a vital position within the Care Home

Were looking for people who are: Naturally caring and compassionate Reliable and committed Eager to learn (with our full training and support) Additional Information Heres what makes us different: Local travel only - paid mileage for every journey Full training & paid induction - no experience neede

Benefits as a Senior Care Assistant: Pay increases with length of service Generous annual leave entitlement Company pension scheme Bonus scheme Discounted meals during shifts Free DBS check Free uniform Free onsite parking Employee Assistance Programme Short-notice shift bonuses Refer-a-friend schem

ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve. Every day will be different, so you can expect to undertake work thats as varied as it is rewarding. As a Bank Care Assistant, you

Engaging – Working in partnership with staff and families.

NVQ/QCF Level 3 in Health and Social Care (or equivalent qualification) Minimum 12 months' experience in a care delivery role, including personal care, medication administration and record-keeping Experience supervising, mentoring or supporting other care workers (formally or informally) Understandi

The position offers full training, a supportive work environment, and opportunities for career progression.

A leading healthcare provider in the UK is seeking a compassionate Personal Care Assistant to provide essential care and support to individuals in the Dacorum area.This role involves assisting clients with daily personal care, promoting their independence, and ensuring their wellbeing.Ideal candidat

Candidates must have NVQ2 in Health and Social Care and be willing to work towards NVQ3. Full and part-time positions are available, offering a supportive work environment and career progression opportunities.

A caring organization in the United Kingdom is looking for female Care Assistants in Bradford.This role involves supporting individuals to live independently with dignity, providing personal care, and communicating effectively with families.The company offers induction training and valuable bonuses,

A respected residential care organisation in the United Kingdom is seeking a Care Assistant to join its dedicated team.This role involves supporting residents with daily living activities, fostering independence, and establishing meaningful relationships through companionship.The position offers fle

A reputable care home provider in the United Kingdom is seeking compassionate individuals to provide personal care for residents.

The home is a newly built residence operated by a luxury care provider; the home will feature stylish communal areas and a warm, homely atmosphere, creating a comfortable setting that supports exceptional, person-centred care. Previous experience working within a residential care home. NVQ Level 3 (

Due to the nature of the role, including personal care, unsupervised work with vulnerable individuals and the need to work flexible hours including late evenings and weekends, applicants must be aged 18 or over. Paid training following successful completion of 1 week’s work. Flexible working hours

We are seeking compassionate and reliable Healthcare Support Workers to provide high-quality complex care within clients’ home environments. This is a rewarding opportunity to make a meaningful difference in a client’s daily life while working closely with their family and a supportive clinical

We’ll cover your mileage when you travel over five miles from your main home, and if you’re on duty at the time of an inspection and we achieve a ‘Good’ rating, you’ll qualify for a bonus. As one of the UK’s leading healthcare providers, we take the growth of everyone who works for us se

The role involves maintaining cleanliness throughout the nursing home and ensuring residents have a tidy environment. Applications are welcomed from all community members.