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  • Crew Onboarding Specialist
    interview badgeEntrevistas hoy
    Crew Onboarding Specialist
    hace 3 horas
    Jornada completa
    Belfast

    Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group's (Crew Readiness) Team has an exciting career opportunity for a full time Global Crew Readiness Operations Specialist reporting to the Director of Global Crew Readiness. Position is onsite and based in Weybridge, UK Position Summary: The Global Crew Readiness Operations Specialist is responsible for all aspects of the onboarding process relative to positions that fall under the category of Marine. High-level competencies in communication, planning, stakeholder management, and time management are essential given the urgent and critical nature of these positions. The distribution of work may vary based on relevant skills, experience, and business need or as otherwise determined by management. However, in any case, the Operations Specialist should maximize his/her time for efficiency and effectiveness to help the Global Crew Readiness Operations team in all aspects of the onboarding processes to achieve weekly, monthly, quarterly, and annual goals. This includes reporting and providing weekly reports to Stakeholders. Essential Duties and Responsibilities: * Provides timely and customer-focused service to crew members that belong to the category of Marine positions and internal customers. * Ensures each crew member receives the appropriate level of support and guidance to create an exemplary onboarding experience. * Ensures compliance with regulatory, local, international, and company policies to ensure the safety and well-being of the crew members. * Liaises with the various teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, and Authorized Referral Sources) when appropriate, to meet hiring and scheduling in a timely manner. * Provides back-up support to fellow Operations Specialists and guidance to the Operations Representatives by being a consultant in terms of visa, medical, and STCW requirements of shipboard roles. * Works diligently and proactively to resolve all onboarding-related situations, escalates irregularities to the Operations Supervisor; and continuously explores ways to increase efficiency and effectiveness. * Performs all administrative tasks related to the onboarding of shipboard employees. * Prepares various reports as required, including, but not limited to, status reports, analysis, and lists of talent pools including status updates to Stakeholders. * Establishes monthly governance meetings with Recruitment, Scheduling, Mobility Centers, HR Onboard, and Stakeholders. * Consistently meets the performance metrics set by the management team. * Performs other duties as required. As needed, participates in special projects assigned by management. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Education, Experience, Knowledge & Skills: * Bachelor's degree in human resources, hospitality management, business administration, or related field from an accredited college or university or the international equivalent preferred. * At least two (2) years onboarding or any relevant experience. * Ability to maintain a good working relationship with the stakeholders by meeting their expectations and supporting the overall goals of the organization. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-WL1

    Sin experiencia
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  • Senior PR & Communications Executive (3-6 Month Contract)
    interview badgeEntrevistas hoy
    Senior PR & Communications Executive (3-6 Month Contract)
    hace 3 horas
    Jornada completa
    Belfast

    Hybrid, based in Weybridge, UK. This is initailly a 3-6 month contract with the possibility of the role becoming permanent. Journey with us! Combine your career goals and sense of adventure by joining our PR & Communications team. Celebrity Cruises, part of Royal Caribbean Group, is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary The EMEA Senior PR & Communications Executive position is a strategic role in the implementation of communications programmes designed to create and maintain a favourable public image for the organisation. This team member should be a communications and public relations professional, capable of assisting in projects and project teams, and producing content of the highest calibre. The position may focus in any of several professional areas, including media relations, storytelling, press familiarisation tours, PR agency relations and event support and staffing. Essential Duties and Responsibilities * Assists in executing the global PR strategy as well as individual local strategies as relevant to secure impactful media coverage for Celebrity Cruises, subject matter experts, products and services, and events, including pitching and engaging reporters, facilitating media interviews and support for local market executives * Builds and maintains key professional relationships with significant media outlets * Helps to direct the activities of external agencies and internal teams as needed * Coordinates and executes local efforts as outlined by the global strategy and road map * Coordinates strategic communications programmes, which may include promotions, press trips, press conferences, brand events, executive briefings, and more * Handles incoming media inquiries * Coordinates innovative approaches to generating coverage in the media, drafts press releases, drafts briefing documents including talking points and statements * Tracks press coverage, key performance metrics, writes coverage reports and creates and maintain clips and media lists * Coordinates individual press trip requests and liaises with appropriate personnel on requests * Stays abreast of latest industry developments, trends, and shifts in the travel industry. Performs other duties as required. Manages and tracks billing and programme results * Supports leadership on budget/expense control and reporting, department and/or brand related * Supports in the management of the EMEA PR budget, $1.2M What We'd Love You To Have * 3-5 years of PR agency, public relations, journalism or corporate communications experience * Experience with brand media relations * Experience with metrics programmes like Cision, etc. * Flexibility to work outside normal hours and travel as appropriate (domestic & international) * Experience in travel industry and working for a global company ideal, but not essential * Strong ability to interact with senior leaders and build effective relationships within the company, public, guests and media * Strong planning capabilities to identify and prioritise communication strategies and activities as well as to meet the deadlines required to support media and business needs * Strong writing skills. Message creation experience a plus * Excellent research, written, verbal and presentation skills * Detail oriented with strong organisational skills and the ability to work in fast-paced, high volume environment * Strong skills in pitching and comfortable reaching out to top tier media * Understanding of social media, influencers and emerging media * Stellar project management, planning, evaluation, and analytical capabilities * Demonstrate the ability to quickly analyse situations and alternatives and make prudent decisions * Proficient in Microsoft Office, i.e Word, Excel, PowerPoint We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-ST1

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