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VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Customer Service Supervisor to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) This is a Permanent position. Monday - Friday position (9.00am - 5.00pm or 8.30am - 4.30pm etc). This company has an excellent reputation. Salary £36,000 - £40,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Customer Service Leadership Oversee daily Customer Services operations, ensuring high service standards. Lead a professional, customer-focused team culture. Act as escalation point for complex enquiries and issues. Customer Experience & Support Ensure timely, accurate handling of orders, enquiries, and documentation. Resolve issues in collaboration with Sales, Operations, and Supply Chain. Maintain proactive internal communication to meet customer expectations. Operations & Coordination Allocate workload across orders, registrations, and export documentation. Provide cover for Export Administrator duties as needed. Ensure processes comply with company procedures and regulations. Team Development Train, coach, and support team performance and capability. Assist with attendance, holidays, and performance management. Foster a collaborative, high-quality service environment. Performance & Improvement Monitor KPIs (accuracy, response times, service levels). Support reporting and identify process improvements. Maintain and enhance procedures and best practices. Compliance Ensure confidentiality and adherence to company policies. Support export and documentation compliance requirements. Requirements Previous team leadership/supervisory experience. 3+ years' export industry experience or similar is preferred Background in fast-paced customer support or export administration. Strong customer service and communication skills. Proficient in Microsoft Office and IT systems. Experience with registrations, dossiers, and regulatory liaison. Proactive, self-motivated, and results-driven. Strong judgment, initiative, and teamwork. Flexible, adaptable, and able to maintain confidentiality. Willing to travel (UK/Ireland and occasionally abroad). Full driving licence, own transport, and right to work. For more information on this role please reach out to Jack Groves @ VANRATH for more information. Skills: customer service customer care Supervisor Team Lead manager Customs Export Benefits: Excellent Benefits (Industry Leading)

Assistant Manager | Belfast | Retail Management | Salary up to £35,000 plus bonus | Zachary Daniels Recruitment are thrilled to be partnering with a leading, highly popular retailer in Belfast who are continuing to open new stores! This retailer continues to thrive and expand within the retail industry, launching new stores and expanding across Ireland! This exciting store is seeking an experienced Assistant Manager or Senior Supervisor who can lead this exciting store to success, leading well by example and passionate people and trends! Assistant Manager Benefits: • Generous Discounts - Enjoy discounts both in-store and online, • Uniform allowance, • Career Progression & Development - Continuous growth opportunities and support to climb the management ladder, • Driving Sales & Results, • Leading well by example, being a true ambassador, • Keeping up to date with latest trends and styles, • Controlling costs & man...

Job Ref: DAL4469 Branch: Clayton Hotel Belfast Location: Clayton Hotel Belfast, Belfast Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 39 Posted date: 25/03/2026 Closing date: 12/04/2026 Food & Beverage Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Reporting to the Food and beverage Manager, the Food & Beverage Supervisor will provide at all times a friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events What You Will Do: Operate Food & Beverage service according to standard operating procedures (SOPs). Ensure timely setup and ongoing maintenance of Food & Beverage areas. Maintain cleanliness and tidiness in all Food & Beverage areas. Control heating, lighting, and music/TVs to create a comfortable atmosphere. Provide efficient and friendly service to guests at all times. Maximize sales through effective upselling. Complete daily SOP checklists to uphold staff training standards. Execute daily and weekly cleaning checklists to ensure high hygiene standards. What You Will Need: Previous hotel experience in a 3/4 star hotel property is desired but not essential. Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros Experience would be preferable Flexible and available to work a variety of shifts, including midweek and weekends. A good team player Are hardworking and dedicated to their role About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. We're dedicated to providing an experience that meets all your needs. Located in the heart of Belfast city centre, our hotel offers easy access to major attractions like Titanic Belfast and Colin Glen, perfect for unwinding after a busy day. With a variety of food, culture, and entertainment options nearby, you'll find plenty to enjoy during your downtime. Plus, with Metro buses at City Hall just a few minutes' walk away, you'll have convenient connections to travel across the city for meetings, events, or professional networking. TPBN1_UKCT