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We have an excellent opportunity for a Staff Canteen Attendant to join our team. What’s in it for our new Canteen Attendant? • A generous staff discount when dining at the Firehouse • Employee of the month and year scheme with great prizes • Up to £1000 when referring a friend to the brigade • Free guest experience for two including dinner and drinks • Free in-house WSET training (Level 1 &2) • Free 24/7 access to a comprehensive Employee Assistance Program including legal and medical advice and face to face counselling • Great local discounts • Regular Staff events • On-the-job and cross training • Cycle to work scheme • Free access to Wagestream What are we looking for in our new Canteen Attendant: • Outstanding communication and customer service skills; • Able to organise and prioritse tasks; and • Outgoing and friendly personality Who we are: The Chiltern Firehouse is an André Balazs Property, a 5 star luxury, boutique hotel and Restaurant in Marylebone. We are part of the intimate collection of André’s distinctly bespoke hotels that include the iconic Chateau Marmont and the seasonal Sunset Beach in New York. Constructed in 1889, Chiltern Firehouse was one of London’s first purpose-built fire-stations, regarded as one of the finest surviving examples of Gothic architectural style, and has been elegantly restored to offer 26 bedrooms and suites. Chiltern Firehouse celebrates contemporary, ingredient-focused cooking, with an underlying American accent, placing emphasis on seasonality and healthy eating. If you have not heard from us within 7 days, please consider your application to be unsuccessful. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Experienced Barista for Fast-Paced Environment please don’t bother to apply if you don’t have good experience working in rush environments. Only for full time **please send us your cv ** Description: We're seeking a skilled and experienced barista who thrives in high-pressure, fast-paced environments. The ideal candidate will have a passion for crafting exceptional coffee beverages efficiently while maintaining quality and providing excellent customer service. This role requires adeptness at multitasking, strong communication skills, and the ability to remain composed under pressure. Previous experience in a busy coffee shop or similar setting is essential. Join our dynamic team and be part of an exciting coffee culture! please don’t bother to apply if you don’t have good experience of working in rush environments. Thank you
Job Opportunity: High-Earning Potential in Real Estate Sales We are seeking motivated sales professionals, ideally with door-to-door experience, to join our dynamic real estate team in London. Role Overview: As a Valuer, your primary responsibility will be to identify and target properties currently on the market with other agents. You will be rewarded for every property you list and receive an impressive 50% commission on the sale and exchange of those properties. Earning Potential: The average commission for property sales in London is £8,000. You would earn £4,000 per property exchange you have listed. This role offers high-income potential for individuals with the drive and skills to succeed. What We’re Looking For: Confidence in door-knocking and engaging with homeowners. Strong communication skills to secure instructions for property sales. Self-motivated individuals ready to thrive in a flexible, results-driven environment. Perks of the Role: Flexible working hours—your earnings are directly tied to your effort. A fantastic opportunity to grow your career and income in real estate. If you're confident, ambitious, and eager to earn, this is your chance. Get in touch now and take the first step toward an exciting career in real estate!
Join the Team at Remoli Westfield Stratford! We’re looking for passionate Full-Time and Part-Time Front of House Team Members (Waiters/Waitresses) to join our vibrant restaurant family. Known for our lively and fast-paced atmosphere, Remoli is all about delivering exceptional service and creating memorable experiences for our guests. What We’re Looking For: Someone who thrives in a dynamic environment and exudes confidence in providing top-notch service. Previous experience in a similar restaurant setting is a plus, but enthusiasm and a positive attitude are key. A team player with strong organizational skills, warm communication, and a commitment to high standards. Why Join Us? Delicious Staff Meals: Enjoy great food during your shift. Exciting Competitions: Be part of fun staff competitions. Opportunities for Growth: Follow a clear growth plan within the business. Skill Development: Access online certification courses to boost your career. If you’re looking for a welcoming work environment that values both personal and professional growth, Remoli Westfield Stratford is the place for you! Apply now and be part of the Remoli experience.
As a waiter/waitress at our restaurant, your tasks will include: - Greeting and seating guests with a friendly attitude. - Taking accurate orders and communicating them to the kitchen. - Serving food and drinks promptly, ensuring guest satisfaction. - Handling payments and clearing tables efficiently. - Assisting with general cleaning and maintaining a tidy work environment. Benefits: We offer one free meal per shift, so you can enjoy a delicious meal while on the job—just one of the perks of being part of our team!
Please read before you will apply. this is a physical job, which involves lifting, twisting and bending. English at communicative level required plus good grasp of common sense. Job Title: Head Kitchen Porter Reporting to: CPU Manager/MOD Location: CPU Job Holder: Job Profile The main purpose of this role is to ensure the CPU is always clean, safe and presentable, maintaining Bread and Truffle, Food Safety and Health & Safety standards. Please note that this role requires, due to its nature, good level of Physical strength and endurance. This post involves carrying and washing equipment and packaging up to 25kg, multiple bending and twisting. All necessary PPE will be provided. Responsibilities: General Cleaning Organising work, working schedule and delegating tasks to Kitchen Porters Ensure kitchen areas are always kept clean and tidy Check and clean all public areas and ensure constant supply of soap, toilet tissue and paper towels at all times. Operate the wash up area, ensuring a sufficient supply of utensils/equipment, like chopping bords, knives, oven trays, delivery and storage boxes Ensure that all working/production surfaces are clean before and after production shift of certain departments Ensure correct cleaning materials are used to clean equipment Collect and dispose correctly of rubbish as required, including paying attention to agreed weights or volumes allowed and any recycling procedures followed Deliveries Assist with checking of deliveries into the CPU and recording temperatures correctly onto electronic system used Store deliveries in the appropriate areas adhering to correct stock rotation principles (FIFO – first in, first out) Cleaning Materials and Equipment Ensure adequate levels of cleaning materials Ensure sufficient stock of PPE is always available for use Inform Manager of cleaning product order requirements and place the order on the system after approval Report any equipment or property defects to Manager Organise laundry storage and regular exchange of clean/ dirty uniform Hygiene/Health & Safety Adhere and periodically revise cleaning schedule and ensure duties are completed efficiently Wear the correct uniform and ensure that company hygiene and health & safety standards are always adhered to All necessary forms filled and uploaded on Alert 65 accordingly Teamwork Assist rest of team, including bakers in the kitchen where necessary Attend work on time to ensure the smooth running of the shift Key Performance Indicators Cleanliness of working area – internal audits Appearance, timekeeping and attendance Appraisal feedback Feedback from other staff members Availability of utensils and cleanliness of equipment and areas during service Stock rotation and storage Essential Skills & Knowledge · Good organisational skills · Ability to prioritise tasks · Ability to multitasking · Good knowledge of cleaning products and uses · Basic computer literacy skills · COSSH training – will be provided · Food safety lvl2 – will be provided Personality Characteristics · Polite and helpful · Hardworking · Self-motivated · Team player · Eye for detail Level of Experience · 2 years. Qualifications · COSSH – will be tailored and provided by employer
Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give ouAre you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney.
We are looking Room Attendants to join our team, providing top-quality service in 4-star and 5-star hotels in Central London. If you have experience in Housekeeping and looking for full time job, please get in touch with us! You need to have experience in cleaning the hotel rooms in UK! Experience: Previous experience in housekeeping is essential. Basic English: Must be able to communicate in basic English. Only full time job!
We are seeking a skilled and compassionate Massage Therapist to join our team. The ideal candidate will have a passion for helping clients improve their physical and mental well-being through therapeutic massage techniques. You will work in a welcoming and professional environment, providing a range of treatments tailored to individual needs. Responsibilities: • Perform various massage techniques, including Swedish, deep tissue, sports, or other specialized modalities. • Assess client needs and recommend appropriate treatments to address specific concerns. • Create a relaxing and comfortable atmosphere for clients. • Maintain cleanliness and organization of the treatment area, adhering to hygiene and safety standards. • Build and maintain strong client relationships by delivering excellent customer service. • Educate clients on self-care practices, such as stretching or relaxation techniques. • Stay current on industry trends, certifications, and techniques. Qualifications: • Certified Massage Therapist with a valid license (as required by local/state regulations). • Experience in providing a variety of massage techniques. • Excellent communication and interpersonal skills. • Strong understanding of anatomy, physiology, and therapeutic principles. • A commitment to client confidentiality and professionalism. • Ability to work flexible hours, including evenings and weekends, as needed. What We Offer: • Competitive pay with commission or hourly rates. • Opportunities for professional growth and additional training. • Supportive and friendly work environment. • Flexible scheduling to accommodate work-life balance. If you are passionate about helping others and have the skills to provide exceptional massage therapy, we’d love to hear from you!
A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins if necessary Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items
- Experience working in a busy venue. - Excellent communication skills. - Extensive knowledge and experience in cocktail making and bar workflow are essential. - Strong, customer focused interpersonal skills and a great team player. - Deep love for the night and bar industries.
We at ECB Services have an exciting opportunity for a Bookings Administrator to join our small team. We are a leading supplier of temporary staff in the hospitality sector. Working in our busy fast-paced office where no two days are the same. Job Profile Location: This role is located at our office in North London, close to Archway and Tufnell Park stations. This is an office-based role. Job Type: This is a full-time, permanent position working 40 hours per week; Monday to Sunday on a Rota basis, including weekends. Salary: We offer and attractive salary for this role which will be dependent upon skills and experience. Key Duties Action all temporary staffing requests. Filling shifts through the internal bank of staff. Ensure all bookings/shifts are accurately logged and allocated on the temporary staffing systems as well as keeping managers and departments updated with developments of the booking status of shifts. Ensure all databases are regularly monitored and updated so that workers are utilised effectively. Act as the first point of contact for all temporary staff, dealing with enquires, recording details of any complaints, and ensuring an excellent and friendly booking experience for all clients and workers. Actively participate in recruitment campaigns where required. Skills & Experience Previous experience working in temporary staffing, recruitment or bookings team is preferable. Experience working within the hospitality sector is essential. Demonstrable administration experience within a fast-paced environment. Sound IT skills with experience using an electronic temporary staff management IT system would be advantageous. Excellent communication skills with good interpersonal skills in order to build relationships, gaining the trust of clients and staff. Highly motivated and proactive individual with the ability to organise and priorities own workload as well as work well under pressure. ECB Services is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background. Job Types: Full-time, Permanent Salary: Competitive
About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
We are looking for enthusiastic and customer-focused supervisor to join our Kings cross team ! As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.
We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is a full time position starting the 6th of January 2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty This is a full time position starting the 6th of January 2025 If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Job Description Job Type: Full Time (Monday to Friday - 6.30am till 14.30) Salary: £13.50ph Location: Willesden (You must be able to commute to and from the venue) We are growing our back of house team and are looking to hire a Chef Supervisor to work at our location. The successful candidate will be accountable for assisting the Chef Manager and Head Chef in the operation of the success of the daily kitchen operations and be responsible for two team members. The team holds 10 years worth of expertise alongside outstanding management in operating a sophisticated commercial kitchen. Through the years, the business saw the need to produce nursery food concentrating on healthy and nutritious recipes especially during the pre-school at early development stages of their children. The importance of educating children (and adults) on nutritious and immunity-based foods is at the heart of our kitchen and company ethos, all whilst being fun. Key Responsibilities - Previous experience in a production kitchen with cooking up to 1,500 meals a day - Be passionate about the quality of food you are producing. - Exhibits culinary talents by personally performing tasks while leading and coaching the brigade - Works to continually improve guest and employee satisfaction while maintaining the operating budget - Supervises a section in the kitchen areas to ensure a consistent, high quality product is produced - Assistance in guiding and developing the brigade - Must ensure sanitation and food standards are consistently achieved - Be a champion of high levels of health and safety and ensuring all allergens information are correct for all dishes produced. - To implement a full audit process for the kitchen Qualifications - Minimum 2 years’ experience at a similar operation - Excellent communication skills - Takes the initiative - Excellent time management - Support/Team Player - Demonstrate high level of organisation - Excellent record keeping - To be willing to work the needs and hours of the business
Looking for an Assistant Manager in our Soho branch. We have a great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
Job Title: Head Chef Location: Covent Garden, London Salary: £45,000.00 per annum About Us: Join our vibrant and innovative team at a modern Mediterranean restaurant situated in the heart of Covent Garden. We pride ourselves on delivering exceptional culinary experiences, combining traditional Mediterranean flavors with contemporary techniques and ingredients. Key Responsibilities: - Oversee daily operations of the kitchen, ensuring smooth, efficient service delivery. - Develop and design creative, contemporary Mediterranean menus, incorporating seasonal ingredients. - Maintain the highest culinary standards, emphasizing quality, presentation, and taste. - Lead, train, and motivate the kitchen team, fostering a positive and productive work environment. - Implement and enforce health and safety regulations and kitchen hygiene standards. - Manage inventory, stock control, and order supplies, ensuring optimal kitchen function. - Collaborate with restaurant management to align kitchen operations with overall goals. - Monitor financial performance, control costs, and work within budgetary constraints. Qualifications and Experience: - Relevant culinary qualifications and extensive experience in Mediterranean cuisine. - Proven track record as a Head Chef, preferably in a high-paced and upscale environment. - Excellent organizational and leadership skills, with the ability to manage a diverse team. - Strong sense of creativity, innovation, and passion for culinary arts. - Solid understanding of kitchen operations, safety, and hygiene standards. - Exceptional communication skills and the ability to thrive in a dynamic environment. Benefits: - Competitive salary of £45,000 per annum. - Career development opportunities within a growing restaurant chain. - Vibrant workplace environment in the heart of London. - Staff meals and discounts. If you have a passion for Mediterranean cuisine and a flair for leading a kitchen team, we’d love to hear from you. Apply today and become part of our culinary journey!
About the job Company Description Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description What you’ll do… Support the running of our day to day Front Office, inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Work with all our teams on keeping our rooms nicely booked, and help our Front Office Manager with any overbooking levels Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to Work closely with our Housekeeping and Engineering teams to making sure everything is running smoothly when it comes to our guests’ stay. Qualifications What we’re looking for… It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Here at HAVE AN AVO cafe we are all about passion, energy and teamwork, serving memorable moments for every one of our customers. As a Barista you’ll you be working for the community favourite healthy cafe, you will enjoy brilliant training and amazing benefits so that you enjoy HAVE AN AVO cafe as much as our customers do.
About the job Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description We are currently looking for a Reservations Manager to join our office team at Mama Shelter London. The Reservations Manager is entrusted with overseeing all aspects of the reservations department and reports to the Director of Revenue Management. The Reservations Manager will be an upbeat and inspirational leader and will ensure consistent, flawless communication between our guests and internal teams. The Reservations Manager will be able to follow clear step-by-step processes and confidently use our systems (Opera, TARS, iDeas, etc.), ensuring guest details and specific information is always recorded in a clear and easy to understand way for our teams. The Reservations Manager will support the Sales team by handling the groups after being contracted, you must be organised and will be required to know Delphi. The Reservations Manager will be able to provide all necessary information to any department regarding upcoming booking, you will work closely with the Front Office Manager and the Sales. Qualifications Your experience and skills include: - Having full responsibility for the reservation department and being the main point of contact in resolving any issues that may arise - Lead, train and ensure that the reservations team are providing a great customer service to all customers and clients. - Be competent and confident, and able to train in the use of all the systems currently used. Additional Information Accor & Ennismore experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Department: Reservations The company Entre les studios d’artistes, le Père Lachaise, la « campagne à Paris » et les ruelles pavées et sinueuses, on devine les silhouettes d’Édith Piaf, Oscar Wilde, Jim Morrison et d’autres grands artistes. Mama s’est installée près de la petite ceinture, voie ferrée de l’ancien Paris, juste devant La Flèche d’Or, temple parisien de la scène européenne pop rock. Sensuelles et élégantes, les 170 chambres, entièrement conçues par Philippe Starck, vous attendent avec leur literie 5 étoiles et leur décoration décalée. Le restaurant propose des plats simples, faits maison, imaginés par Guy Savoy, à partager entre amis autour de grandes tables. Au gigantesque bar îlot, à la pizzeria ou sur la terrasse, vous croiserez sûrement le chemin de poètes américains ou de peintres japonais. Les beaux jours, le rooftop invite à dîner et à siroter un verre, en laissant son regard se promener sur la ville. À l’abri des intrusions du monde extérieur, Mama est là pour vous, gorgée de l’énergie de la ville et aussi chaleureuse et confortable qu’un chez soi.
Cubitt House is an independent group of food driven pubs. We are 9 public houses with destination dining rooms in Belgravia, Chelsea, Marylebone, Mayfair and Notting Hill The Princess Royal in Notting Hill is Restaurant focused on a Mediterranean menu with a raw bar situated behind the bar. You will be working under a fantastic Head Chef who has worked his way up through the ranks and part of Cubitt House for 7 years. Benefits of working as a Junior Sous Chef for Cubitt House: - £39,000 per Anum - A focus on fresh seasonal, regional and sustainable ingredients. - The opportunity to learn classic food preparation techniques such as butchery, charcuterie, and pastry. All in one kitchen. - Many opportunities for career development and progression. - Pension Scheme. - Access to Wagestream. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - As the successful Junior Sous Chef you will: - Have the ability to adapt, change and learn on the job. - Show a passionate desire to delight our guests. - A curiosity to learn and grow within your role. - Enjoy working in a busy kitchen environment. - Have excellent communication skills, and a positive attitude. - Show initiative to take on new challenges and solve problems as they arise. - Have or be getting a NI number and proof of their eligibility to work within the UK. - We are looking for a Junior Sous Chef who will not only share our passion for the products but be enthusiastic, work in a team and above all, have fun while doing it all. A desire to deliver the absolute best experience for our guests is a must.
The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!