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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

• Role: British Sign Language (BSL) Interpreters required!, • Start date: June 2026, • Location: Work from home, • Salary: £43.96 per hour (40 hours @£91,436), • Bonus: Bonus up to 10% PA, • Shifts: various shifts available within operationg hours, • Operational hours: 8am - 10pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: 22 June 2026, • Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Your CV must demonstrated 1 year telephony experience in handling inbound telephone calls. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Job role: - Customer Service Expert Location: Glasgow onsite only Hours: 40 hours a week- 7am - 10pm. 5 days worked over Monday - Sunday (must be fully flexible) Start date: july 2026 Salary: £26,436.80 PA (yearly) A smooth journey isn’t just about being on time! It is about having someone there when things don’t always go to plan… that’s where you come in! Jump aboard and become the friendly voice answering calls or supporting emails and other back office channels to solve problems and guiding customers through their journeys with ScotRail. The job itself: The main purpose of the role includes but is not limited to receiving inbound telephone calls / emails and resolving or taking appropriate action on all kinds of queries. You will be required to efficiently and effectively handle the cases, meeting the required standards expected. The successful candidate would be someone who is passionate about delivering exceptional customer service, offering solutions and first contact resolutions. They will also be able to take initiative while working as part of a close-knit team which is essential for creating a dynamic and robust team. Experience • Proven experience in a Contact Centre environment, • Experience on train operating company would be preferred but is not essential, • Proven experience of working in a high-quality measured role, • Proven experience of liaising with a team and multi-tasking to achieve a shared goal, • Proven ability to pay close attention to detail, • Proven ability to use initiative as well as work as part of a team, • Proven ability to be able to consistently meet set targets Attributes we would love for you to have! (even if you do say so yourself!!..) • Excellent verbal communications skills, • Excellent written communication skills, • Excellent ability to adapt communication style/method to best suit the audience, • Organised and methodical, with an eye for detail, • Computer literacy is essential including MS Word, Excel and E-mail, • Ability to work to tight deadlines, • Proven experience of being able to handle high pressure situations, • Ability to relate to others in a positive manner and build strong working relationships, • Ability to be resilient and work under pressure. Current formal warnings & attendance records will be taken into consideration during the recruitment process including the short- listing stage Values we look for you to have: • Process Excellence-Doing things well means something to you and you will always strive to improve on your work, • Collaboration- You enjoy working with others and you like working as a team player, • Communication- You can speak and write clearly and in a confident manner, • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others, • Open-Mindedness-You are able to be open to different ways of thinking and new ideas, • Critical Thinking- You are able to think logically when making decisions, • Solution Orientation- Having a forward thinking mindset focused on resolving challenges, • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset What’s in it for you- PERKS PERKS PERKS! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check If this sounds like it could be your next stop.. Apply and start your journey!! DISCLAIMERS: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: • Job Overview – Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 20th July 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • _ - England, • _ - Northern Ireland, • _ - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process., • You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence, • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation Entrepreneurship, • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there’s plenty, where do we start? • Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few........ • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • Booking.com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Complaints Handler – Lloyds Banking Group (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Title - Marketing Executive Location - Glasgow City Centre, Fully Office based As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. An exciting opportunity has become available for a talented and dynamic Marketing Executive to join our team in Glasgow City Centre. The successful candidate will play a pivotal role in developing and implementing comprehensive marketing strategies to enhance visibility and drive growth for Optical Express. As a Marketing Executive your main duties will involve: • Developing and implementing targeted social media strategies to engage, educate and support our patient community. Managing content planning and publishing across platforms including Facebook, Instagram, X, LinkedIn and TikTok., • Planning, designing and executing segmented email campaigns tailored to patient needs. Delivering personalised, compliant messaging with a focus on engagement and performance., • Producing clear, compelling written content suitable for both patient and healthcare professional audiences., • Optimising website copy, including blog articles, landing pages and digital resources, applying SEO best practices and brand tone of voice., • Providing logistical and marketing support in the planning and execution of trade shows, conferences, and exhibitions., • Assisting in the development of recruitment marketing initiatives that attract top-tier talent and reflect our employer brand., • Gathering and curating impactful patient testimonials that reflect the value and quality of our services., • Collaborating with internal teams to develop and execute integrated marketing plans aligned with strategic business objectives. Qualifications: • Degree in Marketing, Communications, or a related field would be preferred., • Proven experience (2+ years) in a marketing role., • Strong understanding of marketing principles, brand management, and marketing communications., • Excellent written and verbal communication skills., • Ability to work in a fast-paced environment and prioritise workflow effectively. What’s in it for you? • Competitive salary, • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support

We are representing an international semiconductor organisation going through a leadership transition due to retirement in its Photonics business unit. The position is well-suited to a candidate with deep-rooted photonics experience or wider semiconductor experience to set and execute strategic objectives and drive the business towards market share growth. They require a candidate with proven experience in leading a technology vision, ideally aligned with custom semiconductor photonic devices for optical networks and optical sensing. A summary of responsibilities is below: • Define and execute the company’s long-term technology roadmap across photonics, lasers, and integrated optical solutions., • Identify emerging trends in optical communications, AI/Datacenter interconnects, and sensing technologies., • Lead global R&D teams to deliver high-performance laser products from concept through to product qualification., • Drive innovation in III-V semiconductor technologies, silicon photonics integration, and packaging., • Develop and strengthen patent portfolio, • Foster a culture of technical excellence, collaboration, and continuous improvement., • Oversee the development lifecycle of laser products, ensuring performance, scalability, reliability, and cost efficiency., • Align engineering efforts with market needs in telecom, datacom, industrial, and consumer sectors., • Ensure timely delivery of next-generation solutions that meet commercial requirements. A summary of the required skillset is below: • PhD or Master’s degree in Photonics, Electrical Engineering, Physics, or related field., • 10+ years of experience in semiconductor or photonics technology leadership roles., • Proven track record in developing and commercialising photonic or optical communication products., • Strong understanding of lasers (DFB, SOAs) and end-user requirements., • Experience leading large, multidisciplinary engineering teams., • Strategic thinking with deep technical expertise, • Leadership and team building across geographies, • Background working with telecom/datacom OEMs or hyper-scalers., • Prior executive leadership (VP Engineering, CTO, or equivalent).

🚀 Senior Hardware & Electrical Design Engineer – Capula (Part of the EDF Group) 📍 UK-wide projects | ⚡ Energy | 🔌 Transmission & Distribution | 🏭 Critical Infrastructure Capula, part of the EDF Group, is a long‑established leader in operational technology, digital transformation and advanced system integration. For decades, we’ve delivered high‑performance, safety‑critical solutions across energy, water, renewables and manufacturing—and with innovation at our core, we’re always looking ahead. We’re now looking for a Senior Hardware & Electrical Design Engineer to join our growing team and support major UK projects in Energy Generation, Storage, and Transmission & Distribution. 🌟 Why Join Capula? At Capula, we’re committed to creating an inclusive, equitable and diverse workplace. We welcome applications from underrepresented groups, minority backgrounds and individuals with disabilities. Your unique perspective matters here. 🔧 The Role As a Senior Hardware & Electrical Design Engineer, you will play a key role throughout the full project lifecycle from concept and detailed design to manufacture, testing and site implementation. You’ll be responsible for producing high‑quality designs and engineering deliverables, collaborating with multidisciplinary teams, and supporting the delivery of safety‑critical infrastructure across the UK. 🛠 Key Responsibilities • Produce and review engineering drawings: SLDs, KLDs, schematics, wiring diagrams, GAs, cable routing, termination schedules., • Deliver electrical calculations, technical documentation, FDS, design intent documents and compliance matrices., • Develop hardware test strategies, installation & test plans, and documentation for FAT/SAT., • Integrate Protection & Control, Automation and Communications solutions (GE, Siemens, SEL, etc.)., • Support IEC 61850, substation communications and cyber‑security principles., • Ensure compliance with ENA, BS, IEC and DNO/National Grid standards., • Assist with design reviews, change control, risk identification and engineering progress updates., • Support site surveys, installation, commissioning and client engagement. 📌 Essential Experience • Strong experience using E‑Plan, AutoCAD Electrical or similar., • Proven background in secondary systems, hardware or LV design for HV substations (132kV–400kV)., • Knowledge of P&C panel design, LVAC/DC systems, UPS, instrumentation wiring and marshalling., • Understanding of transmission‑level plant interfaces (CBs, CTs, VTs, disconnectors, transformers)., • Working knowledge of IEC 61850 and substation communication architectures., • Strong communication skills and ability to work across multidisciplinary teams., • Degree in Electrical Engineering (or equivalent experience)., • Full UK driving licence and willingness to travel. ✨ Desirable Skills • Experience in UK Transmission/Distribution P&C design., • Site installation, testing or commissioning experience., • Knowledge of BS7671, DSEAR, IEC 61508/61511., • Understanding of SCADA/EMS/DMS systems and OT cyber security., • Experience mentoring junior engineers., • Working towards IEng/CEng. 🎁 What We Offer • 28 days holiday + bank holidays, • Flexible working, • Pension scheme, • Life assurance, • Private healthcare, • Lifestyle screening, • Salary sacrifice schemes, • Mental health support, • Cycle to work & green car schemes, • Support toward professional registration (IEng/CEng) + paid membership fees 📨 Interested? Apply directly via LinkedIn or email your CV and cover letter to hr@capula.com, quoting the job reference number.

Our client is seeking a Senior Electrical Building Services Engineer to lead RIBA Stage 3 scheme design for major nuclear‑related infrastructure in Glasgow. You will act as the Electrical Lead for safety‑implicated EC&I systems, covering HV/LV distribution, building services, and complex communications networks. The position includes leading a small engineering team and ensuring high‑integrity design delivery within a regulated environment. What you will need • Experience delivering RIBA Stage 3 design within nuclear, defence, or other highly regulated sectors., • Strong technical competence across HV, LV, building services, and communications systems., • Leadership capability to manage and task a team of 5–6 engineers effectively., • Design governance expertise including risk management, assumptions control, and change management., • Ability to produce technical scope and resource‑loaded documentation for design changes. What’s in it for you • 12‑month contract with continuity on a nationally significant programme., • Rate around £57 per hour Inside IR35, • Hybrid working with around two days per week in the Glasgow office (flexible).

Exciting opportunity for Electrical Technicians with experience of high voltage (HV, 11kV / 33kV) testing and maintenance to become a Senior Authorised Person for private networks. Working for an industry-leading organisation with a tremendous reputation for providing superb training and development to its employees, the role will involve: • Carrying out the inspection and maintenance (reactive and planned) of HV and LV equipment up to 132kV, Equipment will include switchgear, transformers, ring main units, busbars, circuit breakers and protection systems, • Plan, carry out and supervise HV switching schedules, ensuring compliance with Company Safety Rules, • Manage fault location and response, diagnosis and repair, • Provide quotations for works, work packages and plans, job instructions and RAMS, • Coordinate the work of Electrical Technicians, supervising junior staff, • Work with clients and other stakeholders to make sure project aims, deliverables and deadlines are met, • After gaining the appropriate authorisation, carry out HV switching and isolations, • Ensure electrical system safety - issue safety documentation in accordance with safety rules and operational procedures, • Test electrical installations, create test reports, • Ensure all projects are conducted to the highest standards of quality and safety Requirements: • Qualification in Electrical Engineering, • Driving licence, • Previous experience working with HV electrical systems, ideally from a maintenance perspective, • Supervisory experience and strong communications skills, • Current or previous HV Authorised Person (AP) or Senior Authorised Person (SAP) status This is a brilliant opportunity for someone wishing to become a Senior Authorised Person in the HV industry. Apply to Andrew Snelgrove at Deploy. • salary based on skills and experience required for the role

We are currently partnering with a well-established property management organisation in Glasgow to recruit a Head of Commercial Property. This is a key leadership position overseeing the day-to-day management of a diverse commercial property portfolio, alongside the management and development of a small team. The successful candidate will play a central role in delivering high-quality property management services, maintaining strong relationships with landlords, tenants, and stakeholders, and ensuring operational excellence across the portfolio. Key Responsibilities • Lead and manage a small property management team, ensuring performance targets and KPIs are met, • Oversee the full management of a commercial property portfolio, • Attend committee meetings and Annual General Meetings (AGMs), • Act as a key contact for owners, tenants, and co-proprietors, handling day-to-day queries, • Manage lease administration, landlord and tenant relationships, and stakeholder communications, • Use property management software (TRAMPS or similar) to maintain records, process rent payments, and generate reports, • Prepare and circulate management reports ahead of AGMs, outlining key priorities and updates, • Assist in the preparation of service charge budgets across the portfolio, • Conduct regular property inspections to ensure compliance with safety and maintenance standards, • Liaise with credit control teams and landlords regarding arrears and debt management, • Coordinate contractors, service providers, and internal teams to deliver timely maintenance and repairs, • Maintain accurate and compliant records across all property-related activities Experience & Skills Required • Proven experience in a similar property management role, ideally within commercial property, • Strong leadership experience, including managing teams and delivering against KPIs, • Excellent organisational and time-management skills in a fast-paced environment, • Experience with property management systems (TRAMPS highly desirable), • Strong communication and stakeholder management skills, • High attention to detail and sound understanding of compliance requirements What’s on Offer • Salary circa £45,000, • 27 days annual leave plus bank holidays, • Your birthday off every year, • Annual December bonus, • Company pension scheme, • Sick pay, • Free fruit, tea, and coffee in the office, • Discounted or complimentary food benefits, • Supportive working environment with genuine career development opportunities

This is a really exciting time to join Children’s Hospices Across Scotland – better known as CHAS. A fantastic opportunity has arisen for a Challenge Events Assistant to join the fundraising team to play a key role in CHAS’ More Than a Hospice Appeal - an ambitious, once‑in‑a‑generation campaign to change the future of care for children who will die young. Challenge events are some of the most exciting and fast-paced fundraising activities at CHAS – from running events and virtual challenges to adrenaline-fuelled experiences. This role is hands-on and varied. One day you might be supporting participants preparing for their first marathon, and the next you could be at an event pit stop, setting up, welcoming supporters, and keeping energy high throughout the day with a team of volunteers. During event season, you’ll often be out and about, attending events, working occasional weekends, and being part of the buzz that comes with live events. At the same time, there’s a strong administrative and planning side – coordinating logistics, managing data, responding to supporter queries, and helping ensure every event runs smoothly behind the scenes. It’s a role for someone who enjoys being busy, can adapt quickly, and is just as comfortable with spreadsheets and emails as they are cheering participants across a finish line. Key Responsibilities Working within the culture, ethos and philosophy of CHAS, you will assist the Mass Participation Events Manager with the management and evaluation of challenge events and the recruitment and stewardship of supporters. Key responsibilities include: · Assisting with the management of in-person challenge events, including liaising with third party event organisers, suppliers and attendance on the day · Assisting with the development of the virtual events programme, stewarding participants through social media and answering queries · Producing copy to promote events for website, social media, press and email · Assisting with the recruitment of supporters for events in the challenge event calendar, and stewarding them to raise as much as possible for CHAS · Assisting with event research · Administration About You In order to help CHAS achieve our goal of reaching every family in Scotland that needs us, you will have: · Experience of fundraising / events or HNC level qualification (or equivalent) in either Public Relations, Marketing, Media, Communications, Event Management, Fundraising or related discipline · Demonstrable working knowledge of Microsoft Office or similar packages · Demonstrable experience of keyboard skills and maintaining information databases · Good communication skills to deal with staff, volunteers and general public in an appropriate and effective manner · Competent on social media · High level of accuracy and numeracy skills, as this role requires cash handling · Demonstrable attention to detail · Planning and organising skills for effective management of event calendar · Experience in an office and customer services environment · Driving Licence and access to a vehicle. About CHAS At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Challenge Events Assistant, you will be instrumental in achieving this vision. We offer · Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you! · Development Opportunities: exposure to a variety of fundraising activities · Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills. · Comprehensive Benefits: Including generous annual leave and pension, access to Blue Light discounts, and health and wellbeing support. Further Information and How to Apply If this sounds like you, we would love you to apply! Follow the link to find more information including: · Full job description · Full list of benefits · Contact details to arrange an informal chat with the hiring manager. · Contact details for support with the recruitment process. To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form. Provisional interview date of 16 June This post is subject to a level 1 Disclosure check. This is a temporary post for 12 months (opportunity available temporarily due to secondment). Driving is a requirement as part of this role, as our events and activities take place right across Scotland and our teams are based in different locations. You’ll often need to travel to event sites, sometimes carrying equipment or materials, and occasionally transporting cash safely between locations. Being able to get yourself (and what you need) to where the action is means you can support events effectively, respond quickly to challenges, and help create the best possible experience for our participants and volunteers.

Your new company Our client is now looking for four Customer Information & Engagement Coordinators to join them on a temporary basis to support them with enquiries from the public both in person and across multiple channels. Your new role As a Customer Information & Engagement Co-ordinator, you'll be at the centre of customer communications and engagement activity. You'll act as a key point of contact, ensuring visitors receive accurate, timely information and a consistently high-quality experience-both online and on-site.You'll work collaboratively across teams, including operations, marketing, ticketing and volunteer coordination, to support a seamless and memorable event journey. What you'll need to succeed Customer Communications • Manage and respond to customer enquiries across email, social media and in-person channels, • Provide clear, accurate information on schedules, venues, ticketing, transport and services, • Draft and maintain customer-facing content including FAQs and guidance materials, • Monitor incoming queries and escalate complex issues where appropriate Engagement & Experience • Support the planning and delivery of public engagement campaigns, • Assist with fan engagement activities and feedback initiatives, • Help ensure inclusive, accessible and high-quality experiences across all touchpoints, • Work closely with CRM and ticketing teams to enhance the customer journey. Feedback & Reporting • Capture and analyse customer feedback trends, • Produce regular insights to support continuous improvement, • Liaise with operational teams to resolve issues and ensure follow-through Event Delivery • Provide on-site support at venues and customer information points, • Collaborate with frontline teams and volunteers to ensure consistent messaging, • Support engagement and marketing activity during live event delivery What you'll get in return Excellent rate of pay Be part of a high profile event Head office is based in Glasgow City centre. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We’re looking for a talented Communications Officer to join our award-winning, innovative team where every day brings something new.

Create engaging and optimised content for our website and social media channels, developing our engagement and reach across our platforms to drive engagement and awareness of our work.

A background in sales, marketing, and/or communications.

PPC Executive or Manager Glasgow, To £35,000 PPC Exec and/or Manager. This is a great opportunity to join a well established but still growing full service digital marketing agency. The warm are looking for talented individuals with proven expertise in digital marketing to join the team based Glasgow city centre. The agency works in close partnership with various leisure and lifestyle clients on multi-channel digital marketing campaigns. As a team they are genuinely close-knit, open, fun and work hard to take on and solve the often tricky and complex problems campaigns present. They have a great camaraderie with a genuine commitment to your development and career including weekly professional development time, qualification learning support, mentoring and encouragement to attend industry networking and events. The office is based in Glasgow city centre and you should be willing and able to commit to Monday, Tuesday, Wednesday in the office (this is essential). The team are looking for an intelligent, creative and innovative PPC / Paid Media / Paid Social Executive with a minimum of 12 months hands on experience; someone who will thrive on the cut and thrust of agency life; someone who loves taking on and solving the challenges global client campaigns regularly present. Ideally 2 years plus experience. In this role you will work with a wide range of clients including luxury retail, Leisure and global lifestyle brands. These clients need someone who can translate ideas and experience into highly effective PPC / Paid Media / Paid Social (Meta) campaigns, giving your clients the competitive edge. From the start you’ll be working on challenging and interesting paid search and paid media campaigns. The team sets ambitious performance targets for your campaigns and likes nothing better than beating them! You’ll need to know how search and digital media fits into the broader digital marketing mix/toolkit, and where it can complement other channels. Impeccable written and spoken English skills are a must – as are delivering your work and your advice to clients in a highly professional manner, all while coping admirably with the variety of the daily schedule. Within this working environment, you’ll be fully supported by senior members of the team, and will learn a huge amount as you go / on the job. This is truly a career making move! If you’re looking to move into a very supportive, tight-knit team that works hard to deliver results for interesting clients, and has a huge amount of fun doing so, then this is the role for you! Day to day: • Working on PPC Campaigns in collaboration with Senior Colleagues, the Client Services team, and the client themselves, • PPC & Paid Social Campaign research, planning, set-up, management & optimisation, • Display Campaign research, planning, set-up, management & optimisation, • Creating Ads for client campaigns, • Providing Monthly Analytics Reporting & Insights, • Day-to-day consultation and support to improve our clients’ digital presence (website content and functionality, online marketing activity) To be considered for this amazing opportunity, you will possess: • Min 1 year’s experience in an PPC / paid search dedicated role, ideally from an agency perspective, • Degree Qualified or Equivalent – Digital/marketing/data/analytics ideal, • Google Ads Certified (Analytics a bonus), • Analytics – Google Analytics, Google Tag Manager, • Understanding of Magento, Shopify & other ecomm platforms, • Good understanding of Digital Marketing Strategies Salary To £35,000+ benefits. Training & development is a priority. FURTHER INFORMATION: Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for an inconvenience this may cause. We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. Unless clearly stated otherwise, the advertised position is a permanent contract.

Marketing Coordinator – Ticketing. Marketing Coordinator – Festival & City Activation. We’re looking for someone who brings experience supporting marketing, advertising, communications or public engagement campaigns within a busy and fast-paced environment, alongside strong organisational skil

Job Title: Head of HR Job Location: Glasgow Job Type : Permanent Job Remuneration : £55,000- £70,000 + Package Are you looking for a Head of HR opportunity with a rapidly growing organisation? If so, read on as this is an excellent opportunity for an experienced Head of HR preferably with experience from the hospitality sector. As the most senior People Leader in the organisation, this role leads the People function and partners with the senior leadership team (with a direct reporting line into a senior executive role) to support the organisation in becoming an employer of choice. The role is responsible for creating and delivering a measurable, ambitious People Strategy aligned to business priorities, while remaining operationally hands-on across the full employee lifecycle. As a visible and trusted leader, this role strengthens culture, wellbeing, engagement and leadership capability across all locations, and ensures people practices are legally compliant, commercially effective and continuously improving as the organisation grows. Key Responsibilities People Strategy, Culture & Leadership • Create and deliver a measurable People Strategy and annual People Plan aligned to organisational priorities and growth., • Coach and develop leaders and managers to build consistent people leadership capability across all locations., • Lead culture and engagement priorities in partnership with internal stakeholders, ensuring values are embedded in day-to-day behaviours., • Champion change management, ensuring people impacts, communications and adoption plans are built into key initiatives. Employee Relations & Case Management • Assess risk for cases and ensure appropriate leadership involvement, balancing commercial outcomes with fairness and compliance., • Provide timely, pragmatic and compliant HR advice within employment law boundaries and agreed service levels., • Lead on complex cases, drafting correspondence and outcomes, and ensuring high-quality documentation and record keeping., • Lead preparation for legal activity where required, including consultation and tribunal processes, using external support where appropriate. Talent, Performance & Organisational Development • Support talent acquisition for leadership and business-critical roles, including workforce planning and role clarity., • Build and evolve the employee value proposition (EVP) to strengthen attraction and retention., • Own the performance cycle (reviews, calibration and goal setting), supporting leaders through development and performance improvement processes., • Lead talent mapping and succession planning with senior leadership, supporting organisational design as the business scales., • Define and deliver learning and development priorities (including manager capability), sourcing external provision where appropriate. Employee Experience & Engagement • Own the employee listening strategy (including surveys), coordinating data collection, analysis, insight sharing and action planning., • Oversee collection and analysis of key experience data points (e.g. onboarding feedback and exit insights) and translate findings into improvement plans., • Continuously review and improve the end-to-end employee lifecycle to strengthen retention, fairness and consistency. Reward, Benefits & Workforce Planning • Maintain a market-aware approach to pay and benefits, supporting annual review activity and ensuring competitiveness and internal fairness., • Partner with Finance and operational leaders on headcount planning, role design and cost impact., • Support wellbeing and total reward initiatives that improve retention and engagement. Governance, Compliance, HR Operations & Analytics • Maintain up-to-date knowledge of legislative change, ensuring leaders are informed of expectations, risks and best practice., • Own and maintain HR policies, procedures, contracts and handbooks, ensuring compliance and fitness for purpose., • Oversee HR systems and people data governance, ensuring high-quality records and efficient processes., • Act as primary contact for data protection requests and audits, ensuring a compliant approach to document and data management., • Deliver reporting and dashboards for stakeholders, translating data into insight, actions and measurable impact., • Line manage the Communications & Culture Partner, setting clear priorities, objectives and development plans. Key Metrics • Delivery of People Strategy and annual People Plan milestones., • Employee retention (overall and in priority roles/locations) and early attrition., • Engagement scores and action plan completion., • Leadership capability development and impact on people outcomes., • Employee relations effectiveness (case volumes, cycle time, outcomes and risk)., • Compliance and governance measures (policy currency, audit outcomes, response timelines, data quality). Applications are invited from candidates with: • CIPD Qualifications and relevant Degree, • Demonstrable experience across, ER, OD, Reward, and Talent Acquisition, Policy review and creation, • Effective oral, written and in person communication, • Proficient with HR systems and the review of data to aid informed decision making, • Experience of building successful teams

Legal Counsel Glasgow / Hybrid Up to £75,000 VNI Legal are delighted to be working on an exclusive basis with one of Scotland’s most iconic brands who are looking to add an experienced Legal Counsel to their team based in Glasgow. We are seeking a skilled and motivated commercial lawyer with 2-6 PQE to join their in-house legal team. This dynamic role offers a unique and exciting opportunity to work at one of Scotland’s leading organisations, in a fast-evolving online and regulatory environment, within a team supporting a broad range of legal matters across broadcasting, commercial, operational and corporate functions, with a strong emphasis on IP, tech and data protection. The role comes at a pivotal time with the implementation of new legislation. You will support the business in navigating these changes whilst playing a key role in continuing to enable commercial, creative and editorial ambitions. KEY RESPONSIBILITIES • Lead on the review, drafting, and negotiation of commercial contracts, including those relating to technology, advertising, sponsorship, content licensing, and strategic partnerships., • Provide legal support for the digital platforms and online presence, including websites, apps with a focus on consumer terms and conditions, privacy notices, marketing and cookie compliance., • Advise on intellectual property matters including copyright, trademarks, and rights clearance., • Provide advice in relation to data protection legislation and the privacy and electronic communications regulation, particularly across the digital platforms to ensure robust data compliance, including privacy notices, cookie banners, DPIAs, data sharing agreements., • Drafting intra-group agreements relating to provision of services., • Support the compliant and innovative use of AI technologies., • Monitor legal developments in all relevant areas., • Deliver training and guidance to internal teams and contribute to legal risk management and governance initiatives., • Assist with dispute resolution., • Assist in any other aspect of the work of the Company as reasonably required. SKILLS AND EXPERIENCE • UK-qualified solicitor with 2-7 years PQE., • Strong experience in reviewing, drafting and negotiating commercial contracts, including technology-related contracts., • Demonstrable knowledge and experience of data protection and cookie laws and regulation., • Experience of and interest in contracts involving the use and licensing of IP., • Genuine interest in media, its delivery and the law and regulation around it., • Attention to detail and a high level of accuracy in all aspects of work output., • Excellent analytical, drafting and negotiation skills., • Collaborative, proactive and solutions-focused approach., • Willingness to learn and build relationships internally and externally., • Ability to deliver clear, practical advice to non-legal colleagues. On offer is an excellent benefit package and a very competitive salary along with hybrid working. For more information on this great opportunity or to apply then please contact adam.skelton@vnirecruitment.co.uk

Job title: PA/Team Co-ordinator, Commercial Salary range: £26,000 - £31,000 (dependent on experience) ABOUT US STV is Scotland’s leading platform for audiences and advertisers and a global content powerhouse. On-air, STV reaches more than 70% of Scottish adults every month through its TV channel - the largest commercial channel in Scotland - and streaming service, STV Player, which is also available across the rest of the UK. STV has expanded its audience even further by introducing an audio division, with STV Radio - a major new Scotland-focused commercial radio station – which launched at the start of 2026. From bases across the UK, STV’s content production arm, STV Studios, creates world-class entertainment for UK and international networks and streamers, including Apple TV+ drama Criminal Record, BBC police drama Blue Lights and Sky’s Amadeus, as well entertainment formats like Catchphrase and Bridge of Lies. STV Commercial is proud to be part of the business community in Scotland and is committed to helping our clients grow through the powerful reach of STV, STV Player and STV Radio. We are focused on driving the Scottish economy through advertising and marketing solutions that deliver effective campaigns, return on investment and enable brands to realise their growth ambitions. THE ROLE The PA/Team Co-ordinator will provide high quality PA support to the Commercial Director and work closely with STV Commercial’s senior management team, to support the co-ordination of projects to ensure timely delivery, clear communication, and effective outcomes. This role combines PA responsibilities with hands-on project coordination, ideal for a highly organised individual who thrives in a fast-paced, changing environment. The role requires strong judgement, discretion, excellent communication and the ability to manage multiple priorities while working closely with senior stakeholders and teams. KEY RESPONSIBILITIES • Provide proactive, confidential support, managing diaries, meetings, travel, and communications., • Prepare meeting agendas, packs, presentations, and reports including taking accurate minutes and tracking actions., • Act as a key point of contact across both internal and external stakeholders, facilitating and managing necessary communications., • Support business strategies through information gathering, briefing notes and follow-up actions, manage and update CRM system, providing accurate timely data., • Handle sensitive information with the highest level of discretion and professionalism., • Coordinate multiple business projects from initiation through to delivery., • Maintain project plans, timelines and status updates tracking projects progress, risks, opportunities and milestones., • Ensure projects are delivered within agreed timescales and scope., • Maintain and continuously innovate efficient administrative and project management processes., • Efficiently manage workload, displaying a high degree of collaboration and initiative., • Provide exceptional service to STV clients by understanding their business needs., • Act as a positive brand ambassador for STV at all times, including hosting studio tours and client events., • Understand the unique strengths of STV’s platforms and how they deliver results., • Maintain up to date knowledge of media industry trends and audience insight., • Assist in any other aspect of the work of the Company as reasonably required. SKILLS AND EXPERIENCE • A minimum of 2 years demonstrable related experience in a PA or secretarial business support role within a fast-paced commercial environment is essential., • Strong organisational and diary management skills with excellent attention to detail., • Demonstrable experience supporting senior stakeholders., • Proven ability to handle sensitive and confidential information., • Proactive approach to daily responsibilities, ability to manage a high volume of work and multiple deadlines effectively whilst maintaining high levels of accuracy., • Excellent communication and interpersonal skills to work collaboratively and develop effective relationships with internal and external stakeholders., • Advanced IT skills particularly MS Office (Outlook, Word, Excel) and proficient using a Mac (Keynote)., • Experience of basic project management methodologies and tools is essential., • Comfortable working independently and as part of a team., • Confident working in fast-paced environment with a solutions-focused mindset., • A full clean driving license is desirable. JOIN US If you have a demonstrable track record of delivery in a related role, we would love to hear from you. To apply please send a covering letter and full CV to hr@stv.tv. Due to the high volume of applications anticipated for this position, only those candidates shortlisted for interview will receive further contact. Closing date: Wednesday 13 May 2026 STV Group plc is an equal opportunities employer committed to valuing and promoting equality, diversity and inclusion. We encourage applications from candidates underrepresented in our industry, so we are keen to hear from ethnically diverse talent and people that identify as disabled, deaf and/or neurodivergent. As a Disability Confident employer, we are committed to offering an interview to disabled candidates who meet the minimum criteria for the role. Please let us know if you have any access requirements to support your application by emailing hr@stv.tv.

Location: Glasgow Role Type: Office-based Sector: Audio Production & Digital Media Salary: £48,000 (pro-rata: £19,200 at 2 days per week) Contract: Fixed 12-month contract CLOSING DATE: June 2nd 2026, 12pm Whistledown Scotland are looking for a dynamic and engaged Business Development Manager who is passionate about the audio and podcast industry and ready to help us progress to the next stage of our expansion in Glasgow. Your goal will ultimately be to progress, launch, and guide our unique podcast studio business towards success during your contract. How to Apply To apply for the position of Business Development Manager, please submit your CV along with a cover letter (maximum 300 words) to scotland@whistledown.net detailing how your experience aligns with the essential criteria, and why you are applying for this role. Please read further details on applying at the bottom of this advert. Who we are Whistledown is one of the UK’s leading independent audio production companies, with 20+ years of creating world-class audio content for the BBC, Audible, and other global brands. In 2019 Whistledown Scotland was set up from an office based in Finnieston, Glasgow. We produce BBC Radio 4's Feedback as well as other programmes and podcasts from our base in Scotland's largest and most creative city. Following funding from the 2026 BBC Small Indie Fund, we are now looking for a dynamic, entrepreneurial Business Development Manager to join our small Glasgow team and develop our operations in Scotland. This is a part-time role and the successful candidate will be expected to be in the office two days a week. The contract is offered for one year at a salary of £19,200. This is a unique opportunity to shape the future of a new podcast studio and put Whistledown at the heart of Scotland’s thriving creative economy. Key responsibilities • Developing business for Whistledown Scotland’s new podcast studio: you will transform our studio into a profitable business unit. You will oversee marketing the business to potential clients, streamline operations to minimise operating costs and increase profits, liaise with contractors, and identify diverse revenue streams (eg. dry hire, corporate packages, and visualised podcast productions), • Strategic growth: you will identify and pursue new business opportunities, partnerships and commissions for Whistledown Scotland in order to expand our footprint nationally. You'll be establishing contacts and pitching podcast formats to leading brands, charities, organisations and institutions., • Marketing & brand strategy: you will develop and implement marketing campaigns to put Whistledown Scotland on the map., • Social media management: producing high-quality original copy and audio-first content for our social media channels and website to showcase our work in the digital sphere. Person specification Essential criteria includes: • 2+ years proven experience of marketing and brand management: a proven track record of executing successful multi-channel marketing campaigns., • Experience of project management and scaling small businesses/studios with a focus on lead generation., • Experience of working with brands and corporations and liaising with high-profile clients., • A high degree of autonomy. You will be comfortable setting your own goals and working under your own initiative in a fast-paced environment., • Exceptional copywriting skills., • Experience managing professional social channels with a focus on community growth and lead generation., • Confident use of IT, such as tools like Google Drive, Zoom, Outlook, or equivalent systems. Desirable but not essential criteria includes: • A basic grasp of podcast studio setups (microphones, audio software, acoustics) to help talk clients through their technical needs., • A solid understanding of the UK audio and podcasting landscape, including current trends and key players., • A "little black book" of contacts within the Scottish creative industries and UK communications professionals., • Experience of event management or organising launch events. This is a Fixed-Term, Part-Time role for 16 hours per week over a period of 12 months. Whistledown Scotland reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. How to Apply To apply for the position of Business Development Manager, please submit your CV along with a cover letter (maximum 300 words) detailing how your experience aligns with the essential criteria, and why you are applying for this role. As we are looking for exceptional communication skills with experience using social media, we also invite applicants to direct us to an example of previous social media work in their application, in no more than two sentences. Please send your application to scotland@whistledown.net with the subject line “Business Development Manager Role - [Your Name]”. Whistledown is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Contact us to discuss any additional support you may need to complete your application. This role is not eligible for UK Visa Sponsorship - the successful applicant will require a pre-existing Right to Work in the UK in order to be offered an employment contract.

Outstanding senior opportunity to join a Global agency with expertise that span medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, they partner with Medical Affairs teams to drive transformation, adapt to a changing healthcare landscape, and deliver meaningful outcomes for healthcare communities worldwide. They are seeking a senior leader to drive digital engagement and creative strategy across Medical Affairs services, including Publications, Medical Education, and Scientific Communications. This role will lead digital innovation, AI-enabled workflows, scientific storytelling, and omnichannel engagement solutions while partnering with client services, scientific, strategy, and technology teams to deliver impactful healthcare communications. Key Responsibilities • Lead digital and creative strategy aligned with business and client goals, • Drive omnichannel engagement, UX/UI direction, and digital experience execution, • Implement AI-enabled workflows, modular content, automation, and analytics solutions, • Support business growth, client partnerships, and strategic pitches, • Improve operational efficiency, scalable delivery models, and team performance, • Mentor multidisciplinary global teams and foster innovation and collaboration Requirements • Bachelor’s or Master’s degree in Marketing, Communications, Design, Life Sciences, or related field, • 10+ years’ experience in healthcare/medical communications, pharmaceutical marketing, or Medical Affairs, • Senior leadership experience with commercial accountability, • Strong knowledge of Medical Affairs, scientific content, and omnichannel engagement, • Experience leading global cross-functional teams and client relationships Preferred • Experience integrating AI into creative and digital workflows, • Knowledge of modular content and healthcare engagement platforms, • Experience working with distributed/global teams Success Measures • Client growth and retention, • Expansion of digital services revenue, • Operational efficiency and delivery quality, • Adoption of AI-driven workflows, • Team development and innovation impact The role is offering progression at a senior level, fully remote working in the UK and an exceptional salary and benefits package. For full details on this exciting senior level role please apply asap.

An exciting opportunity has arisen for a Communications and Marketing Coordinator to join a busy, forward-thinking communications and marketing team. The post holder will support the delivery of communications, marketing and engagement activity across a range of channels, contributing to campaigns t

Use customer and sales insight to refine marketing messaging and communications.

Climate17 is partnering with a leading renewable energy EPC and O&M provider delivering large-scale Solar PV and Battery Energy Storage projects across the UK. Backed by a financially strong international group, this organisation is rapidly expanding its UK project portfolio and is now seeking an experienced EPC Contracts Manager to play a key role in the commercial and contractual delivery of utility-scale renewable energy projects. The Opportunity This is an excellent opportunity for an experienced Contracts Manager to take a leading role in the management of EPC contracts and associated subcontractor agreements across utility-scale renewable energy projects. Working closely with commercial, procurement, engineering, project management, and legal teams, you will play a critical role in ensuring projects are delivered commercially robustly, contractually compliant, and aligned with programme and budget requirements. The role offers strong exposure across the full EPC lifecycle within a growing solar and battery storage environment. Key Responsibilities • Lead the development and management of EPC contracts and associated supply/service subcontracts, • Support project and sales teams with contractual guidance and risk management expertise, • Implement robust contracting strategies to support successful project delivery, • Prepare, review, negotiate, and manage EPC contract documentation, • Manage amendments, variations, claims, and contractual disputes, • Support project teams with escalation management and contractual communications, • Develop and improve contract management standards, processes, and KPIs, • Build and maintain strong relationships with customers, suppliers, and subcontractors, • Collaborate cross-functionally with procurement, engineering, commercial, legal, and project delivery teams Requirements • Degree-qualified in Engineering, Commercial, Legal, or related discipline, • Extensive experience in Contract and Claims Management within large-scale construction or infrastructure projects • Strong understanding of EPC contracting environments, • Experience managing contractual escalations, disputes, and claims resolution, • Comfortable working with bespoke client contracts, • Experience negotiating agreements with clients, suppliers, and subcontractors, • Knowledge of English contract law and EPC contract structures, • Familiarity with NEC and/or FIDIC contracts highly desirable, • Renewable energy, solar PV, or battery storage experience advantageous, • Strong communication and stakeholder management skills What’s on Offer • Bonus scheme, • Private pension with matched contributions, • Private healthcare, • Life insurance • Employee benefits scheme, • 33 days holiday including bank holidays, • Ongoing training and development opportunities, • Opportunity to work on large-scale renewable infrastructure projects within a growing market Interested? To apply or find out more, please contact: Neeraj - neeraj@climate17.com Climate17 is a purpose-led, international recruitment firm specialising in Renewable Energy and Sustainability. We partner with organisations driving decarbonisation and environmental impact by connecting them with specialist talent.

We are partnering with a successful US-based IC design company in their search for a Senior Analog IC Design Engineer. This is a remote-based role that can be based anywhere in the UK. Our client is an established IC design company developing cutting-edge mixed-signal technologies powering next-generation aerospace, communications, transportation, and defense systems. Headquartered in sunny Arizona, and with increasing customer demand, they are expanding in the US and in Europe. Much of the company’s work focuses on SAR ADC architecture, so they’re looking for Analog IC Engineer with high-speed analog data converter experience. Direct SAR ADC experience isn’t essential, but a solid background in data converter design is key. Essential requirements include: • A BSc / MSc in Electronic Engineering, or similar field, • Several years’ of industrial experience in analog / mixed-signal IC design, • Experience designing high-speed (>10 GS/s) and/or high-resolution (>14-bit) ADC/DAC architectures, • Strong debugging, analytical, and problem-solving skills Benefits of home-working aside, you can expect to gain broad exposure across highly advanced IC development projects, with strong technical leadership at the helm. Occasional trips to sunny Arizona for company get-togethers also on the agenda! Salary offered upon experience, plus stock and annual bonus. For more details, contact Caroline Pye @ IC Resources.

Senior ICT & Security Engineer Remote (UK) Permanent but contract considered Salary/rate on application The Company Our client is an award-winning, international multidisciplinary consultancy renowned for their expertise in low-energy design and world-leading technical solutions. They are a primary partner for the global digital infrastructure market, helping clients realise ambitious zero-carbon targets across the entire building lifecycle. Due to continued expansion within the EMEA region, they are seeking a high-calibre Senior ICT & Security Engineer to join their growing UK team. The Role As a Senior Engineer, you will take a lead role in the development and coordination of complex ICT and security installations. This is a client-facing position where you will manage medium-sized projects, ensuring technical excellence and financial performance from inception to completion. Key Responsibilities: • Project Leadership: Manage the full project lifecycle, including feasibility studies, fee bids, and cost/profit diagnosis., • Technical Design: Lead the design and coordination of ICT/Security systems, equipment, and facilities., • Client Management: Act as the primary point of contact for clients, attending technical meetings and providing strategic advice., • Quality & Delivery: Support project delivery in line with internal QA/QC processes and technical review standards., • Mentorship: Oversee the technical accuracy of work produced by Trainee, Graduate, and junior Engineers., • Reporting: Prepare comprehensive project reports for management and external stakeholders, modifying schedules and plans as required. Candidate Requirements The ideal candidate will be a technically robust engineer with a proven track record in ICT infrastructure and a consultative approach to project delivery. Experience & Qualifications: • Education: A degree in an appropriate ICT Infrastructure or Engineering discipline., • Experience: 5–10 years of relevant professional experience, ideally gained within a multi-disciplinary consultancy, ICT specialist firm, or network systems integrator., • Project History: Demonstrable experience in ICT infrastructure, building fit-outs, and migration projects. Technical Competencies: You should possess a strong technical understanding of the following areas: • Critical Facilities & Data Centre Design, • Campus Networks & LAN Ethernet Switching, • Wi-Fi & Network Communications, • Structured Cabling Systems & Fibre Optic Networks, • Telecommunication Network Infrastructure Why Join? This is an opportunity to join a market-leading firm that is at the forefront of the "green" digital revolution. You will work on high-profile international projects within a culture that values energetic interaction, technical innovation, and career progression. To apply, please submit your CV for a confidential discussion.

Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job The role involves working in a dynamic environment with a diverse team of senior backend developers, product managers and leadership to build crypto wallet solutions. The applications are meant to be high performance, light-weight and highly intuitive to cater to a variety of audiences. You will be working on developing cutting edge mobile applications integrating crypto wallets and defi features. Responsibilities • Development: Design and build advanced and secure cross platform applications for the [iOS/Android] platform using React Native. Collaborate with UI/UX designers to ensure applications are visually appealing and intuitive., • Integration: Work closely with backend developers and integrate Javascript SDKs, libraries, and backend services into mobile applications., • Collaboration: Collaborate with product managers, designers, and other developers to deliver innovative solutions. Requirements • 3+ years of experience with React, React-Native (mainly around Expo), Redux and the core principles surrounding these., • Highly proficient in JavaScript and ES6+., • Experience with CI/CD pipelines for mobile development., • Familiar with modern front-end pipelines and tools., • Experienced with Native modules (C++) , WebSockets, RESTful based APIs., • Experience in Swift/Objective-C (iOS) or Kotlin/Java (Android) for low level implementation. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/, • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website., • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms., • Double-check email addresses. All communication from us will come from emails ending in @ or @, • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

We are partnering with a highly successful business to find a motivated Communications Specialist to join their Corporate Affairs Team on a one year maternity cover contract.

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

We're seeking a Technical Delivery Manager with Defence/MoD experience to support a secure communications and network transformation, focusing on service migration, stakeholder coordination, and delivery tracking. Role: Technical Delivery Manager.

Come and join the team behind some of the UKs most influential communications and campaigns - and play a vital role in driving change that improves lives across the country.The TUC is looking for an organised, proactive Executive Support Officer to support our Campaigns and Communications Department

IT & Communications Apprentice The Army - United Kingdom From £26,334 a year Create a battle-winning cyber capability. As a full-time soldier, entry-level Communications Engineer in the British Army, youll: Learn how to protect our frontline communications systems from cyber warfare threats Join on

Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT, cyber security and communications solutions to businesses across the UK.With consistent year-on-year growth, Redsquid offers exciting career opportunities for driven individuals looking to thrive in the IT, Cyb

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If you have a passion for retirement communications or pensions and want to make a real impact, this is your opportunity to shape strategies, build strong relationships, and mentor a talented team. Experience in retirement communications or pensions, with a strong understanding of the industry. We��