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Description\n \n\n You will be ultimately responsibility for handling activities as outlined below:\n \n \n\n\n • Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores. \n • Support operational ownership in resolving customer enquiries and complaints within D+1 working days. \n • Deliver effective walk off post completion activities that are coordinated by the Customer Manager. \n\n \nKey Responsibilities\n \n\n Key Responsibilities \n \n\n\n • Effective CARE completion on all projects \n • D+1 % contact close out support \n • 80% Walk Off completion (successful visits & score captured)\n\n\n \n\n\n Core Responsibilities \n \n\n\n Strategy: \n \n\n\n • Ensure a customer service culture is adopted throughout the teams. \n • Carry out measurable customer feedback activities – surveys, courtesy calls and such. Covert feedback in to actions. \n • Implement the customer experience strategy. \n • Proactively shape improvements to the customer experience and service. \n • Liaise with the planning manager to understand which projects require a CLO on site. \n • Use initiative, prioritise workload and work unsupervised.\n\n\n \n\n\n \n Financial / Operations: \n \n\n\n • Track customer experience KPI’s and compile monthly & weekly reports.\n\n\n \n\n\n \n Customer / Market:\n\n\n • Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score. \n • Conduct trend analysis against failures. \n • Engage customers via relevant communications such as letters, drop cards within the prescribed noticing timeframe. \n • Take ownership for resolving customer enquiries and complaints on a Day+1 basis by liaising with customer call centre personnel. \n • Act as an escalation point for major complaints, repetitive issues or failures and agree resolution with the customer and client stakeholders. \n • Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.\n\n \nExperience and Qualifications\n \n\n Key Competencies \n \n\n\n \n Leadership – Act as an Ambassador promoting the Customer minimum standards\n \n \n\n\n \n Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed\n \n \n\n\n \n Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.\n \n \n\n\n \n Embracing Change - Able to support performance review sessions and drive performance improvement.\n \n \n\n\n \n Communication - Effective interpersonal skills.\n \n \n\n\n \n Influencing skills - Able to positively influence customer thinking\n \n \n\n\n \n Performance Management - Demonstrable experience of exceeding targets/KPI’s.\n \n \n\n\n \n Innovation and Creative Thinking - Able to adapt to customer needs\n \n \n\n\n \n Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently\n \n \n Qualifications/Skills Required \n \n\n\n • Experience of working in Utilities \n • Supervisor Street works qualification an advantage \n • Strong management skills – people, project and client management \n • Financial and commercial awareness \n • Driving Licence \n\n\n A successful DBS Check will be required \n\n \nSalary and Benefits\n \n\n We offer a competitive salary based on experience along with a full benefits package.\n \n \n\n\n Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.\n \n \n\n\n We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.\n \n \n\n\n We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.\n \n \n\n \nAbout Network Plus \n\n Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.\n \n \n\n\n We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.\n \n \n\n\n We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.\n

Our OEM Client based in Gaydon, is searching for a Business Planner to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027.Umbrella Pay Rate: £28.43 per hour.The Opportunity:This role will support the Programme Domain with a focus on business planning. This role will contribute to the delivery of business priorities within the Domain including budget coordination, team engagement activities, communications, leadership cadence & governance.Key Accountabilities and Responsibilities:Support the VP Chiefs with delivery of business priorities.Lead budget coordination activities & inputs for the Domain.Support with creation & delivery of communication plan.Ensure that an effective cadence is developed and maintained across the domain.Support the delivery of People & Culture priorities as well as employee engagement eventsUndertake any other work as directed by their line manager in connection with their job as may be requested.Essential Skills, Knowledge and Experience Required:Able to work accurately and with close attention to detail.Proven strong IT skills, able to analyse data for reporting purposes.Excellent communication skills, both within immediate team and with other departments.Capable of working to process deadlines and able to prioritise workload.Experience in business administration.TPBN1_UKTJ

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible full-time or part-time remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity available for immediate start, ideal for anyone interested in taking part in research on a full-time or part-time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous help desk support experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible full-time or part-time roles with an immediate start, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous administrative assistant experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part time, remote roles, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

hackajob is partnering directly with Redgate Software to hire for this role. At a Glance Location: Cambridge In-office expectation: Hybrid Employment type: Permanent Salary: £45,000-£55,000 Why this role exists: To be a trusted advisor to managers, helping them navigate important conversations, build high-performing teams, and connect People Partnering with People Operations while driving continuous improvement. About Redgate Redgate brings together people who want to do their best work in an environment built on trust, accountability, and collaboration. We build solutions that help data professionals securely manage the data and databases their organisations depend on, a space that's only becoming more critical as systems scale, data regulations increase, and AI adoption accelerates. AI at Redgate By 2028, Redgate will operate as an expert-plus-agent company: domain experts amplified by AI, delivering customer value at a pace our peers can't match. AI handles the heavy lifting, our people control the judgement. Everyone at Redgate works with Claude, giving you access to the best AI tools from day one. Why Join Our People Team ? You'll own a caseload that matters, with real autonomy to use judgement rather than just follow process. ? You'll work closely with managers and People Partners across the business, building relationships that give you visibility into how the company really operates. ? There's a clear next step from this role into People Partnering, and genuine support to build the experience and capability to get there. About the Role This role sits at the centre of how Redgate supports its people managers day to day. You'll own employee relations casework across the UK and EMEA, from probation reviews and absence conversations through to informal disciplinary and grievance resolution, using your judgement to know when a case needs to stay with you and when it needs to go to a People Partner. Alongside the casework, you'll be a regular sounding board for managers, coaching them through difficult conversations and building the kind of trusted relationship that means they come to you before a small issue becomes a bigger one. ? Real ownership over ER casework, with the judgement to triage and escalate as needed ? A direct line into shaping how legislative and policy change gets embedded into everyday manager practice ? Scope to design and deliver the training and communications that build manager confidence across the business ? Genuine opportunity to pilot AI and automation in People Partnering work, and see those pilots through end to end What Makes You a Great Fit ? Solid grounding in independent employee relations casework, such as probation, absence, or informal disciplinary and grievance matters, gained as an HR or People Advisor or in a similar role ? Sound working knowledge of UK employment law, with a demonstrated ability to translate legislative change into practical, everyday guidance ? Confidence supporting managers across other territories, such as Berlin, Amsterdam, and Australia, adapting your advice to different local employment contexts ? A confident and credible communicator, able to coach and constructively challenge managers at all levels ? Experience designing and delivering training or engagement sessions to a manager population ? Highly organised, with the ability to manage a busy and varied caseload with accuracy and sound judgement What We Offer ? Salary range: £45,000-£55,000 ? Hybrid working: home and Cambridge office ? Monthly wellbeing allowance and generous paid time off ? Genuine investment in learning, development, and career progression ? Private health insurance Link to full benefits page here What Happens Next? ? Your application will be reviewed by a person. We don't use AI or automated tools to assess applications, and every profile is read by one of our Talent Partners. ? You'll hear back within a few days. Whether it's a next step or a no, we aim to respond promptly so you're not left wondering. ? Our interview process is straightforward and consistent. You'll find more detail on our typical hiring process below, so you know what's coming and why. Belonging at Redgate We believe that people do their best work in an environment built on respect, fairness, and trust, and that diverse perspectives lead to better outcomes. Redgate is an equal opportunity employer, and we make hiring decisions based on skill, potential, and alignment with our values. You can read more about how we approach belonging and inclusion at Redgate on our Belonging at Redgate page here. TPBN1_UKTJ

Digital Account Manager West Midlands | £28,000-£32,000 DOE An exciting opportunity has arisen for a Digital Account Manager to join a successful and growing agency within the West Midlands. Working across a varied client base, you'll play a key role in managing client relationships and delivering creative and digital projects from initial brief through to completion. The role will include: Managing day-to-day relationships with a portfolio of clients and becoming a trusted point of contact. Coordinating creative and digital projects, ensuring they are delivered on time, to brief and within budget. Working closely with creative, digital, design and production teams to bring client projects to life. Supporting junior account team members and helping ensure projects and workloads are effectively managed. Building existing client relationships and identifying opportunities for account development and growth. We're looking for someone with: Previous experience in an agency account management or client services role. A good understanding of digital marketing, social media and wider marketing communications. Excellent organisation and attention to detail, with the ability to manage multiple deadlines. Strong communication and relationship-building skills. A proactive, commercially aware approach and the confidence to manage projects, budgets and client expectations. West Midlands | £28,000-£32,000 DOE If you're an experienced Account Manager looking for a new opportunity within a creative and fast-paced agency environment, we'd love to hear from you. TPBN1_UKTJ

Electrical Systems / EDS Engineer – 6 Month Contract – Warwick VIQU have partnered with an engineering organisation seeking an Electrical Systems / EDS Engineer to support the development and integration of a next-generation electric vehicle platform. The successful Electrical Systems / EDS Engineer will be working across electrical distribution systems (EDS), wiring harnesses, electrical schematics and vehicle integration, the successful engineer will support the design, development and integration of electrical systems across the vehicle. Key Responsibilities Design and develop vehicle electrical distribution systems (EDS), wiring harnesses and associated electrical components. Produce and maintain electrical schematics, wiring diagrams and system documentation. Support the routing and integration of LV and HV wiring harnesses across vehicle systems. Define electrical components, connectors, interfaces and associated design requirements. Work closely with Systems, Mechanical and Electrical Engineering teams to ensure successful vehicle-level integration. Support testing, commissioning, fault finding and resolution of electrical integration issues. Manage design changes and support engineering release, production and manufacturing activities. Key Skills & Experience Required Proven experience as an Electrical Systems / EDS Engineer, wiring harness or vehicle electrical systems design. Strong knowledge of electrical schematics, wiring architectures and electrical design principles. Experience designing and integrating vehicle wiring harnesses and electrical components. Good understanding of vehicle electrical systems, interfaces and CAN Bus communications. Experience with electrical design / CAD tools; Zuken E3, Solid Edge or similar advantageous. Practical experience of testing, diagnostics and electrical fault finding. Experience within automotive, EV, motorsport, off-highway, commercial vehicle or similar electro-mechanical environments. Contract Overview Role: Electrical Systems / EDS Engineer Length: 6-month initial contract IR35: Inside IR35 Rate: £50 - £55 per hour Location: Warwick Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Engineering Delivery Coordinator / Programme Delivery Engineer Maternity Cover Contract Location: Gaydon, Warwickshire Contract End Date: 17 September 2027 Rate: £28.41 per hour (Umbrella) About the Role We are looking for a highly organised and proactive Engineering Delivery Coordinator / Programme Delivery Engineer to join our Engineering Delivery team on a maternity cover contract until September 2027. Engineering Delivery plays a critical role in driving the precise execution of vehicle programmes, ensuring robust delivery through effective Technical Delivery Plans, Commodity Plans, and obstacle escalation processes. This position offers the opportunity to work across multiple stakeholders and engineering functions, helping to ensure programmes are delivered to agreed cost, quality, and timing targets. If you enjoy working in a fast-paced engineering environment, influencing programme outcomes, and collaborating with cross-functional teams, we would love to hear from you. Key Responsibilities Act as the day-to-day engineering contact within Vehicle Groups to support successful programme delivery. Proactively monitor engineering programme health through agreed KPIs and drive the resolution of risks and issues. Maintain the overall integrity and coherence of programme engineering content. Manage communications and engagement with key stakeholders across the business. Provide regular programme progress reporting against agreed milestones. Support the delivery of engineering objectives to achieve programme targets for Cost, Quality, and Time. Escalate and coordinate the resolution of programme obstacles when required. Undertake additional duties as directed by the line manager in support of programme objectives. Skills Required: Essential: IMPACT: Credibility within the programme environment and ability to influence others UNITY : Team Player INTEGRITY : Previous experience of techniques for planning, monitoring and controlling programmes GROWTH : Someone who will take on a challenge and get it done CUSTOMER LOVE : Total desire to ensure delivery of Modern LuxuryDesirable: Experience of project management Experience of Engineering Deliverables Experience working across various corporate functions Experience Of Business Transformation Experience of process improvement and Agile thinkingEDUCATION: Degree qualified or equivalent experience preferred.Interested? Apply now to be part of a team dedicated to delivering engineering excellence and world-class products

IT Desktop Support £30-35 p/h Rugby 6 months 37 hours per week Role Summary In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting and problem-solving processes Focal point for customer interaction and support for all local IT issues including client, mobility, wireless, AV, conference room, Telepresence and physical connectivity Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. Partner with Digital Workplace Solutions Team on new technology introduction projects to ensure the campus is prepared to deploy and support the new solutions. Onsite hands and eyes support for other IT teams. Ensure all business policies and standards related to client services and IT security and compliance are being met. Deliver a customer service approach for IT support issues for Corporate and on-site clients, using any available and approved tools and resources. Analyze and resolve complex hardware and software issues. Be a resource and guidance for customers with regards to Digital Workplace Team policies and procedures Establish working relationships with customers. Identify and resolve problems, applying knowledge in complex, difficult or stressful situations. Communicate, orally and in writing, technical information to audiences at all levels of the organization. Be a participative member of various teams Perform all other duties as specified by leadership team. Technical Expertise: Different OS like Windows 10 and 11 / MAC OS Microsoft Teams / unified communications technologies AV Cisco Telepresence equipment Local Network infrastructure management (switches, firewalls,) Servers' administration basic knowledge Management of small projects Business Acumen: Experience in mission critical IT operations support environments Ability to effectively interface with all levels of the organisation and external customers * Experience working in a global organisation Personal Attributes: Strong problem-solving and analytical skills Openness to learning new technologies Strong listening skills Ability to manage multiple, simultaneous tasks, client relationships and expectations Excellent written and oral communication skills Patience and interpersonal skills to successfully help all clients Strong team player - collaborates well with others to solve problems and actively incorporates Effective problem identification and solution skills Proven analytical and organizational ability High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment Customer service focused Proactive attitude to anticipate business needs and risks * Capacity to propose innovative technical solutions All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Teacher of Media Studies - Rugby, Warwickshire Location: Rugby, Warwickshire Daily Rate: £145 - £206 per day (dependent on experience) Contract Type: Rolling Contract Start Date: New Term Inspire the Next Generation of Digital Creators Clarence Recruitment is delighted to be working with a forward-thinking secondary school in Rugby, Warwickshire to recruit a talented and enthusiastic Teacher of Media Studies for a rolling contract starting in the new academic term. This is an exciting opportunity for a passionate Media specialist to join a supportive and ambitious school where creativity, critical thinking, and digital literacy are highly valued. The successful candidate will inspire students across Key Stages 4 and 5, helping them develop both the analytical and practical skills required to succeed in today's ever-changing media landscape. Whether you are an experienced Media Studies Teacher or an ambitious Early Career Teacher, we would love to hear from you. The Role The successful candidate will: Deliver engaging and inspiring Media Studies lessons across KS4 and KS5. Develop students' understanding of media theory, digital culture, film, advertising, and contemporary media platforms. Support learners in developing practical media production and creative skills. Create a stimulating and inclusive classroom environment that promotes achievement and participation. Assess, monitor, and track student progress, providing effective feedback. Contribute to curriculum development and enrichment opportunities including media projects and creative activities. Maintain high standards of classroom management and student behaviour. Work collaboratively within the department and wider school community. The Ideal Candidate We are seeking a Media Studies Teacher who: Holds Qualified Teacher Status (QTS) or an equivalent teaching qualification. Has a degree in Media Studies, Film, Communications, or a related subject. Possesses strong subject knowledge and a passion for media, technology, and digital culture. Can deliver engaging lessons that inspire learners of all abilities. Demonstrates excellent classroom management and communication skills. Is committed to raising achievement and supporting student success. Works effectively as part of a collaborative team. What's on Offer? Competitive daily rates of £145 - £206 per day. A rolling contract providing ongoing stability and flexibility. A supportive and welcoming secondary school environment. Access to modern teaching resources and facilities. Opportunities for professional development and career progression. Dedicated support from Clarence Recruitment throughout your placement. Potential access to future long-term and permanent opportunities. Why Choose Clarence Recruitment? With more than 15 years of experience working with schools across the Midlands, Clarence Recruitment has built a reputation for connecting talented teachers with rewarding opportunities. We provide a professional, personalised service and are committed to supporting your career every step of the way. Apply Today If you are a passionate Teacher of Media Studies looking for your next opportunity in Rugby, Warwickshire, we would love to hear from you. Applications are being reviewed immediately for a new term start, and early applications are encouraged. Safeguarding Clarence Recruitment is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS clearance and satisfactory references in line with Keeping Children Safe in Education 2026

Systems Engineer – 6 Month Contract - Warwick VIQU have partnered with an engineering organisation seeking a Systems Engineer to support the development and integration of a next-generation electric vehicle platform. Working across requirements engineering, vehicle electrical architecture and systems integration, the successful Systems Engineer will be responsible for ensuring complex electrical and electronic systems are successfully defined, integrated, commissioned and validated throughout the development lifecycle. Key Responsibilities Capture, analyse and manage system requirements, ensuring traceability throughout the V-Model lifecycle. Develop and maintain vehicle system architectures, interfaces and functional boundaries across complex electrical and electronic systems. Support systems integration activities covering CAN communications, electrical architectures, startup sequencing and subsystem interoperability. Produce technical specifications, interface control documentation and other engineering deliverables. Participate in commissioning, debugging, fault diagnosis and root cause analysis activities. Collaborate with engineering teams, suppliers and stakeholders to resolve integration challenges and deliver robust vehicle solutions. Key Skills & Experience Required Proven experience as a Systems Engineer, Systems Integration Engineer or Electrical Integration Engineer. Strong background in requirements elicitation, management, verification and validation. Experience developing system architectures and managing interfaces within complex engineering environments. Good understanding of vehicle electrical systems, CAN Bus communications and network integration. Experience working with electrical schematics, wiring architectures and electrical design principles. Knowledge of commissioning, diagnostics, fault finding and system-level troubleshooting. Understanding of Systems Engineering methodologies, including the V-Model development lifecycle. Experience within automotive, EV, motorsport, off-highway, commercial vehicle, rail, marine or similar electro-mechanical industries. Contract Overview Role: Systems Engineer Length: 6 month initial contract IR35: Inside IR35 Rate: £400 - £450 per day Location: Warwick Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Finance and Trade Assistant Hourly rate: £13.47 Location: Rugby CV21 1DH Working hours: 8am-4pm Monday-Friday Opus People Solutions are recruiting on behalf of Rugby Borough Council for a Finance Assistant to provide financial and administrative support to the Works Service Unit and Finance Officer. This is an office based role, for a 3 month temporary contract with review for extension. MAIN RESPONSIBILITIES: Updating of relevant systems including Agresso, SharePoint Track, analyse, and process contractor and supplier invoices for the Works Service Unit ensuring costs are assigned accurately. Create financial reports and extract information from various IT systems, to provide data to support the operational management of the service. System administration support data cleansing, and Year End reconciliations to optimise income generation and control costs. To deal with incoming communications from various sources including contractors,suppliers, reps, interviewees, and members of the public To accurately process invoices in an efficient and timely manner in line with theCouncil's Financial Standing Orders To liaise with suppliers regarding invoices requesting credit notes where required and statement reconciliation. To raise and distribute purchase orders, requisition orders required for the supply of materials, services, and equipment. To be the support or backup of maintaining records of training required and attended. Liaise with internal / external organisations regarding the booking of training courses for the team and finalising payments. To be the support and backup for the management of reminder of warranties, licenses, and servicing of equipment.The sucessful candidate will have a strong knowlegde of excel. All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. Apply now

Rugby Based - working in the office £32-35k 37.5 hours per week Monday to Friday Must be able to travel abroad over the Easter period - 2 weeks Our client a very worth while children's charity in Rugby is seeking a forward thinking, proactive individual who will be responsible for the day-to-day management, coordination and administration of key organisational areas including Human Resources (HR), Information Technology (IT), Governance, and Office Management in its broadest sense. Main tasks: Business Support and Operational Management Oversee the effective day-to-day running of the business Act as a central coordination point for HR, IT, governance and office services Support the COO in implementing operational plans and organisational priorities Identify and implement improvements to systems, processes and ways of working HR Manage HR administration processes including recruitment, onboarding, contracts and record-keeping Ensure HR policies are up to date, compliant with legislation and effectively implemented Act as first point of contact for HR queries and provide guidance to managers and staff Support performance management, training and staff wellbeing initiatives IT Oversee the administration and coordination of IT systems and services Liaise with external IT providers to ensure reliable and secure infrastructure Ensure staff have appropriate access to systems and receive necessary support Promote effective and secure use of digital tools across the organisation Governance and Compliance Support governance processes including Board and committee administration, including minute taking and admin for the Trustees and Senior Leadership Team Collating papers and maintaining records Ensure organisational policies and procedures are documented, maintained and adhered to Monitor compliance with legal, regulatory and best practice standards, supporting the designated Company Secretary Office Management Ensure the efficient and professional running of the office environment (physical and virtual) Oversee facilities, equipment, supplies and service contracts Maintain a safe, compliant and welcoming workplace Support the coordination of meetings, events and internal communications, including outside core business hours General Support Provide high-level administrative and operational support to the Senior Leadership Team Assist with organisational planning, reporting and monitoring of key activities Take on projects and additional responsibilities as required - ie co-ordination of volunteers on their Easter event Person Specification Excellent communication skills (written and verbal), including proficient understanding of all social media platforms Strong organisational and administrative skills with attention to detail Experience across business support functions such as HR, IT coordination, governance or office management Flexibility to work occasional evenings and weekend to meet the needs of our volunteers Able to multitask and work to tight deadlines High level of integrity, discretion and professionalism Strong interpersonal skills Proactive and solution-focused approach The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity Excellent leadership, communication, and interpersonal skills Desirable Experience working in the charity or not-for-profit sector Experience working in cross-cultural environments. Interested? Please call us for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated. To view our Privacy Policy, please see our website

SF Partners are working with a business based in Rugby who are looking for an Associate Director of Brand, Marketing & Communications to join the team Location: Rugby - Hybrid £73,000 - £85,000 plus benefits Contract: Permanent | Full-time, 37.5 hours per week We are recruiting for an Associate Director of Brand, Marketing & Communications to join an ambitious, purpose-led organisation at an exciting stage of its development. Reporting directly to the CEO and sitting as part of the Executive Leadership Team, this is a highly influential role responsible for shaping and delivering the organisation's brand, marketing and communications strategy. You will lead a talented team and take strategic ownership of brand, marketing, digital, PR, communications and reputation, ensuring activity drives engagement, strengthens awareness and supports long-term organisational growth. Key Responsibilities Lead the overall Brand, Marketing & Communications strategy Shape organisational strategy and advise Executive and Board-level stakeholders Lead brand, digital, PR and communications activity Develop high-impact, integrated marketing campaigns Drive audience acquisition, retention and engagement Protect and strengthen brand reputation Use data, CRM, digital platforms and insight to improve performance Lead, develop and inspire a high-performing team Manage budgets, governance, compliance and risk About You We're looking for an established senior marketing and communications leader with: Significant leadership experience across Marketing, Brand, Communications or PR A proven track record of developing strategy and delivering measurable results Experience managing complex brands and multiple audiences Strong digital, CRM and customer/supporter engagement experience Excellent stakeholder management and influencing skills Experience presenting to and influencing Executive teams and Boards Strong commercial and financial acumen Experience leading and developing high-performing teams Experience within the charity, healthcare or not-for-profit sector would be advantageous but is not essential. This is an excellent opportunity for an ambitious and commercially minded marketing leader to join an organisation where you can have genuine influence at Executive level while leading a highly visible brand and communications function

Project Coordinator- Rugby The Role The Project Co-ordinator supports the successful delivery of projects by coordinating project information, monitoring progress, maintaining project controls and ensuring effective communication between customers, suppliers and internal stakeholders. Working closely with the Technical Project Coordinator, operations team and support functions, the role is responsible for project coordination, reporting, purchasing administration, documentation control, compliance tracking and customer communication to help ensure projects are delivered safely, efficiently, on time and within budget. Responsibilities Project Planning & Coordination Maintain project programmes, key milestones, action trackers and delivery schedules. Monitor project progress and highlight risks, delays or issues requiring attention. Support project mobilisation, execution and close-out activities. Coordinate activities between operational, engineering, commercial and SHEQ teams. Arrange project meetings, maintain action logs and follow up outstanding actions. Ensure project information is communicated effectively between stakeholders. Project Controls, Systems & Reporting • Maintain project information within ERP systems, ensuring project and commercial data remains accurate and up to date., • Maintain project KPI dashboards, trackers and performance reports., • Produce project status reports, cost summaries and management information., • Monitor project costs, budgets and delivery performance against agreed targets., • Track project actions, risks and performance metrics., • Identify opportunities to improve project reporting, information management and project controls. Compliance & Documentation • Coordinate project documentation, including RAMS, drawings, inspection records, commissioning records and completion documentation., • Maintain project document registers and support document control activities., • Support maintenance of project records required for ISO 9001 and ISO 45001 compliance., • Monitor audit actions, non-conformances and corrective actions to ensure timely close-out., • Ensure project information is stored and controlled in accordance with company procedures and customer requirements., • Support project handover and close-out processes. Customer & Stakeholder Communication • Act as a day-to-day contact for project-related customer communications., • Coordinate progress updates, project meetings and reporting requirements., • Ensure customer requirements, actions and requests are communicated internally and progressed. Support the development of positive working relationships with customers, suppliers and internal stakeholders., • Maintain accurate records of project communications and actions. Purchasing and commercial • Raise and process purchase orders in accordance with approved requirements., • Monitor material deliveries and support supplier coordination activities., • Maintain records of project costs, expenditure and commitments., • Assist with quotation tracking, invoicing and commercial reporting activities., • Support the Operations Manager with project cost monitoring and financial administration. Continuous Improvement • Support lessons learned reviews and project performance assessments., • Identify opportunities to improve project controls, reporting, communication and information flow., • Contribute to initiatives that improve efficiency, delivery performance and customer satisfaction., • Support the implementation of improved processes and ways of working across projects. Requirements Essential Experience in an operations support, coordination or administrative role within a manufacturing, engineering or project-based environment. Experience using ERP systems (e.g. Unit4 or similar). Strong proficiency in Microsoft Excel, Word and Outlook. Experience maintaining reports, trackers, KPI data or operational record. Strong organisational skills with the ability to manage multiple priorities. Confident communication skills, including telephone and email communication with customers and suppliers. High attention to detail and accuracy in data entry and reporting. Awareness of structured business or quality management systems and the importance of accurate data in supporting operational compliance. Desirable Experience supporting purchasing, cost tracking or supplier coordination. Exposure to manufacturing, engineering or project delivery environments. Experience supporting customer communication or account coordination. Familiarity with ISO management systems (e.g. ISO 9001 and ISO 45001) and supporting audit or compliance activities. Business administration or operations-related qualifications. Salary- £35-40K

Quality Supervisor Location: Coventry. Job Type: Full-time. Salary: £32,000.We are seeking a dedicated Quality Supervisor to join our dynamic team. This role is crucial in ensuring compliance with food safety standards and enhancing our quality assurance practices. You will work closely with the Technical Manager and various teams to maintain and improve our systems, making a significant impact on our operations. Day-to-day of the role: Oversee and aid in daily Quality Audits of production records, including CCP's and QCP's. Review and file Factory QA Records and conduct random checks on production records. Liaise with production personnel to ensure quality checks are completed accurately and timely. Conduct food safety training, such as CCP and Allergen awareness, ensuring training records are updated. Perform weekly shelf-life checks of raw materials and manage communications with suppliers for shelf-life extensions. Verify metal detection processes and perform daily checkweigher checks. Issue new recipes and ensure QA standards are followed by production personnel. Support the Technical Department in investigating customer complaints and managing laboratory sample processes. Handle out of specification results through root cause analysis and ensure compliance with factory verification and calibration programs. Conduct internal audits, temperature monitoring, and provide support during external food safety audits.Required Skills & Qualifications: Minimum of 1 year experience within a manufacturing environment, preferably in food production. Minimum Level 2 Food Safety & HACCP certification. Proficient in using various software and systems; strong computer literacy. Excellent organizational, time management, and communication skills. Knowledge of food safety legislation, GMP controls, and third-party audit requirements. Ability to train and coach staff on food safety compliance.Desirable: Knowledge of the baking process and familiarity with production processes and machinery. Experience in managing customer expectations.Qualifications: Educated to at least GCSE level with a high standard of written and spoken English and numerical ability. A graduate degree in Food Science, Nutrition, or a related Science field is advantageous but not essential.Personal Qualities: Hardworking, honest, dedicated, and committed. Confident, proactive, and able to work well under pressure. Positive, hands-on attitude with a drive to achieve results. Ability to work independently or as part of a team. Highly organized with a good sense of humour and respect for others.To apply for the Quality Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role

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