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Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. ** Working Hours: 37.5 Hours per/week**
Bar tender Dough Daddy UK is looking for experienced bar tenders to support and grow our bar team in the Streatham venue. We are looking for a knowledgeable, confident candidate who has enthusiasm for hospitality and would like to expand their skill set and accelerate their vocation. Desirable Experience: -Minimum 2 years’ experience as a bartender OR 1 year of experience as a bartender - Confident to help the bar manager set up an empty bar - Good understanding of the selection of spirits/wine/beer - Confident in dealing with all allergens and the processes and procedures -- Understanding of cocktails - Confident in RSA – correct measures, challenge 25, acceptable forms of ID - Confident with using correct glassware and garnishes for drinks - Knows how to change a keg & gas lines Requirements: - Over 18’s only - The ability to remain calm and collected when busy - An understanding of fine dining food terminology & menu descriptions -Excellent organisation, tidiness and cleanliness - Happy and willing to jump into any job role to help out Why should you work with us? - Competitive pay, paid biweekly - Be part of an exclusive and supportive team Please enclose your CV and cover letter upon applying. Once you have applied using our short application form our recruitment team will evaluate your application and be in touch via email.
We are looking for an experienced and passionate Bartender to join our team. If you have a love for crafting cocktails, good spirit knowledge, and thrive in a fast-paced, team-oriented environment, we'd love to hear from you! Key Responsibilities: - Prepare and serve a wide variety of classic cocktails with precision and creativity - Maintain in-depth knowledge of spirits, mixers, and garnishes - Provide excellent service to guests while managing a busy bar - Basic understanding of wine and coffee to assist with customer orders - Keep the bar area clean, organised, and fully stocked - Work efficiently under pressure, prioritizing tasks effectively - Collaborate with the kitchen and front-of-house teams to ensure seamless service - Maintain an eye for detail, ensuring drinks are presented at the highest standard What We’re Looking For: - Strong organisational skills and ability to multitask in a fast-paced environment - Comprehensive knowledge of classic cocktails and spirits - Basic knowledge of wines and coffee preparation - A keen eye for detail and understanding of bar priorities - Excellent communication skills and ability to work as part of a team - A positive attitude, willingness to learn, and team spirit Why Join Us? Be part of an exciting new restaurant opening Opportunity to grow with the team and showcase your creativity Work in a supportive, dynamic, and fun environment
JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500
We are looking for a dedicated and experienced Assistant Restaurant Manager to join our new opening restaurant Osteria Fiorentina at Chelsea.. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included - Assist the Restaurant Manager in daily operations. - Supervise and manage restaurant staff. - Ensure high standards of food quality and service. - Handle customer complaints and feedback. - Manage staff schedules and shifts. - Train and onboard new employees. - Monitor inventory levels and order supplies. - Ensure compliance with health and safety regulations. - Maintain cleanliness and organization of the restaurant. - Ensure proper cash handling and financial reporting. - Address and resolve any operational issues. - Support the Restaurant Manager in achieving business goals. - Maintain a positive and professional work environment. Requirements - Proven experience as an Assistant Restaurant Manager or similar role. - Strong leadership and management skills. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Knowledge of food safety and sanitation regulations. - Customer service-oriented with a positive attitude. - Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Head Host/Duty Manager to join our team at Leman Locke and Buckle Street Studios, London. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out. What it looks like; Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Handling complaints with a can-do attitude A systems specialist (Mews, Rezlynx); resolving payment queries and system errors like the smooth operator you are Supervising and coaching the Day House Host team and empowering them to do all these things, too Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week. Leman Locke is the original Locke. Opened in 2016, it has all the style of a boutique hotel, with the flexibility and space of a serviced apartment. It’s also very much part of the local community. Next door, you'll find Buckle Street Studios. The interiors are sultry, calm and sophisticated. The pantry and co-working space act as an extension of your room. Our Locke Shop showcases local artists, designers and craftspeople. And the restaurant, coffee shop and workout studio, just metres away at Leman Locke, are yours to enjoy too About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong. Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
Job description Gaucho are looking for an enthusiastic and experienced Receptionist to join one of our Gaucho teams! The ideal Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. Key responsibilities of the Receptionist • Maintaining skills and product knowledge as taught at the Gaucho Academy • Attending and responding to all post-academy company training • Demonstrating a positive approach to own role and teamwork • Supporting, training and acting as a role model to new members of the team • Completing quality preparation of all duties to set up and close the restaurant and shift to standard • Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards • Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards • Updating and monitoring section, cover and status information throughout service and informing the manager of any issues • Warmly thanking the guest on departure Requirements for Gaucho Receptionist • Previous experience as a Receptionist • Enthusiasm for hospitality, and a fast-paced working environment • A warm and hospitable personality Training and benefits • 50% off your bill at all Gaucho and M Restaurants • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform • Training in the Rare L.A.B • Career development and training • Staff food breakfast and lunchtime of every day worked
About the job House Host / Receptionist - Cove Landmark Pinnacle London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. As one of our House Hosts (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation. What we look for. - Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - Self-sufficient, requiring little direction and day to day management. - Tech savvy, who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - 25 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week, 5 days out of 7. Once known as the banking centre of London, Canary Wharf has blossomed into an area that’s about way more than work. Be immersed in a thriving community with an increasing number of eating and drinking spots, shopping destinations, and even a boutique cinema. There’s also live music, art exhibitions, and a weekly street food market. Plus, you’re not far from the Underground, DLR and river taxis. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
Job description Position Host / Hostess Description We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for Senior Hosts who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organize themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Salary £14–£15 hr Location 237-239 Pavilion Road, Knightsbridge, Kensington and Chelsea, London, England, United Kingdom Type of job Employment type Full-Time Shift schedule Monday - Sunday, 2 days off in between, AM and PM shifts available
About the job We are looking for a part-time House Host to join Ember Locke, Kensington. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part- time role where you will be working 19 hours per week. This role is based at Ember Locke, Kensington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The headwaiter is responsible for overseeing a section in the restaurant and overall guest's experience and wellbeing, his main duties is also to support managers in the day to day running of the business. These responsibility also include order taking and calling away the tables to ensure a good tempo within the section and return the tables on time.
Job Title: Barrister Bartender Location: Brew Garden, Holborn Shift: June (Day and Evening Shifts Available) Overview: Brew Garden in Holborn is seeking a dynamic and skilled Barrister Bartender to join our team. We are a vibrant establishment that seamlessly transitions from a bustling coffee shop by day to a lively bar in the evening. Our ideal candidate is someone who excels in a fast-paced environment, delivering high-quality service whether it’s crafting the perfect espresso or mixing a signature cocktail. Key Responsibilities: Day Shift (Coffee Service): Prepare and serve high-quality coffee beverages, including espresso, cappuccino, latte, and specialty drinks. Operate coffee machines and grinders with expertise, ensuring consistency and excellence in every cup. Maintain a clean and organized coffee station, replenishing supplies as needed. Engage with customers, providing excellent service and product recommendations. Handle high-speed service during peak morning and afternoon hours while maintaining accuracy and quality. Evening Shift (Bar Service): Transition the space from a coffee shop to a bar, preparing the bar area for evening service. Mix and serve a variety of alcoholic beverages, including beer, wine, and classic and signature cocktails. Uphold high standards of cleanliness and organization at the bar, ensuring a welcoming atmosphere. Interact with patrons, offering drink suggestions and ensuring a memorable experience. Manage cash register and handle payments efficiently. General Duties: Ensure compliance with all health and safety regulations. Work as part of a team, supporting colleagues during busy periods. Provide exceptional customer service at all times, resolving any issues or complaints professionally. Qualifications: Proven experience as a barista and/or bartender in a high-paced environment. Strong knowledge of coffee preparation and a passion for high-quality beverages. Proficiency in mixing drinks and creating cocktails. Excellent customer service and communication skills. Ability to work effectively in a fast-paced, dynamic environment. Flexibility to work both day and evening shifts as required. Working Conditions: Fast-paced, high-energy environment. Requires standing for extended periods. Must be able to work flexible hours, including weekends and holidays.
Job Title: Social Media Content Creator & Strategist Intern Company: ZAKU Artistry Studios (Microblading & Aesthetics Specialists) Location: Hybrid (in-studio and from home) Duration: 6 months Compensation: Paid Internship About Us ZAKU Artistry Studios is a premium semi permanent make-up, microblading, and aesthetics training academy that has been enhancing beauty and elevating industry standards since 2017. Led by experts in the field, we are dedicated to delivering high-quality microblading services and supporting our growing community of beauty professionals through our training programs. We’re now looking for a creative and proactive Social Media Intern to help elevate our online presence and grow our digital community. Job Summary As a Social Media Intern, you will take full ownership of our social media pages. You’ll be responsible for capturing and posting engaging content, managing a consistent schedule, and playing an active role in shaping our social media strategy. This role is an exciting opportunity for anyone with a passion for beauty, aesthetics, and storytelling, offering hands-on experience with a specialist beauty brand and training academy. Key Responsibilities Capture, edit, and post eye-catching content, including photos, reels, and stories, to showcase our microblading services, client transformations, and training sessions. Plan and manage a posting schedule across platforms (Instagram, Facebook, TikTok) to ensure consistent, timely updates. Take full ownership of our social media pages, fostering engagement, responding to messages, and building an active online community. Collaborate closely with the lead microblader and business manager to align content with our brand values and goals. Bring proactive input to our social media strategy by suggesting fresh content ideas, tracking trends, and identifying growth opportunities. Analyse social media performance metrics and provide monthly insights to refine our approach and drive audience growth. What We’re Looking For Knowledge of aesthetic treatments and semi-permanent makeup. Demonstrated passion for social media and a strong understanding of beauty and aesthetics trends. Creative eye and initiative, with a knack for spotting and capturing compelling, on-brand content. Organised and reliable, able to manage posting schedules and maintain an engaging social media presence. Strong written communication skills to embody our brand voice across posts. Experience with photo and video editing tools is a plus. Benefits Direct, hands-on experience managing social media for a dynamic and growing beauty brand. Opportunities to contribute your own ideas to our social media strategy. Mentorship from experienced industry professionals in aesthetics and microblading. Free treatments. Hybrid working. A flexible, supportive work environment with the potential for remote work. If you’re ready to grow your social media expertise and dive into the world of beauty and aesthetics, we’d love to hear from you! We look forward to welcoming an enthusiastic individual who is eager to learn and grow in the field of social media. Please note, the successful applicant must be able to travel to Clapham, South West London at least once a week.
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment What we are looking for: - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Experience in supporting a busy kitchen - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Provide an exceptional guest experience, building warm and genuine relationships with all our guests. Be enthusiastic and adaptable, responding positively to the ever-changing business needs. Communicate well with the team and customers. Communicate any issues with management as and when they arise. Support colleagues where needed Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues. Open and close the restaurant. Lead daily briefings with knowledge and confidence. To have an excellent knowledge of our product offering Ensure the coffee machine is properly set and ready for the breakfast service. Report coffee wastage and staff drinks following procedure. Ensure the coffee station is properly refilled with milk, coffee beans, and takeaway stock. Ensure systems are working properly before opening the door to the guests. Minimize moving to the storage.
We are looking for a Chef de Partie to join the passionate back of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Chef de Partie: · You pride yourself on running a section of the kitchen, preparing, cooking and presenting dishes, taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences · You are confident in managing, training and passing on your Chef de Partie knowledge to the more junior members of the team · You naturally enjoy building rapport with others · You are eager to learn and you always push yourself to develop as a Chef de Partie · You are keen to use your great cooking, organisational and time management skills, energy, confidence and passion for food to ensure the highest standards are consistently achieved. What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
BAO is looking for a supervisor for our new concept who is adept at multitasking and ready to handle different kinds of duties. The new concept is different from all BAO restaurants today, so we are building a squad of solid people to bring the new concept to the public! The primary focus of this role is to support your manager with the daily operations, including people, profit oversight, stock management and so on. You will act as the Manager’s trusted ally and the team’s reliable leader. In the Manager’s absence, you will oversee the operations and could be considered a strong candidate for future advancement. This role is very hands-on, where you’ll actively engage in multiple tasks and closely work with the tight-knit team, to ensure that all cleaning and operational standards are consistently met. Flexibility with your schedule may be required, including evenings and weekends. If you’d like to immerse yourself in a dynamic environment where your passion can truly shine, join the special journey of BAO’s new concept! Key Responsibilities - Be the Leader Looking after the team and customers, motivating and rewarding team members, and working together to bring BAO moments for our foodies. - Be the Thinker Think of a supervisor as the conductor of a busy orchestra, conducting the seamlessly teamwork to ensure each "player" is in the tune, keeping the rhythm or changing the pace when the situation calls for it. - Be the Detailer This should go without saying to people applying as the supervisor, this spreads further than just making nice food in BAO's way; from setting up after opening the door, through receiving and fulfilling every single order or request, to completing a thorough closedown while observing daily compliance checks. - Be the Waste Warrior Managing and minimising the waste, setting the targets to champion the best practice for BAO Sustainability The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.
About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.