Team Leader - Healthcare

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Join our dynamic team as a floor manager at our new chic bar, specialising in cocktails, cicchetti, and pizzas. In this role, you will ensure excellent customer service and manage the dining experience to meet our high standards. Responsibilities: • Provide exceptional service to guests, ensuring satisfaction and addressing any concerns promptly., • Oversee the waiting staff, ensuring they provide attentive service and adhere to company protocols., • Assist with the coordination of table settings and decor to enhance the dining atmosphere., • Support the GM in developing service standards and training new waitstaff., • Monitor inventory levels of dining supplies and place orders as needed. Qualifications: • Experience in a similar role within a high-quality dining environment., • Strong leadership and communication skills to effectively manage and motivate the team., • Customer-focused with a keen eye for detail and a passion for delivering excellent service., • Ability to multitask and handle high-pressure situations with grace.

A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

Business Analysis & Systems Design • Analyse existing business processes and information systems to identify improvement opportunities, • Gather, document, and validate business and technical requirements from stakeholders, • Produce functional specifications, system models, and process documentation, • Translate business needs into logical and physical system designs, • Support solution architecture decisions in collaboration with development teams, • Ensure solutions are scalable, secure, and fit for operational use Healthcare Industry Responsibilities • Support IT systems used in healthcare, clinical, or health-adjacent environments, • Analyse workflows involving patient data, clinical reporting, or operational healthcare systems, • Ensure system designs align with data protection, confidentiality, and regulatory expectations (e.g. secure handling of health information), • Assist in the implementation or enhancement of systems supporting healthcare service delivery, • Work with healthcare stakeholders to ensure systems meet usability and compliance needs Delivery & Stakeholder Support • Act as a bridge between technical teams and non-technical users, • Support testing, user acceptance, and implementation planning, • Assist with impact assessments and controlled change management, • Maintain clear documentation to support long-term system maintenance Required Skills and Experience • Proven experience as an IT Business Analyst, Systems Analyst, or Systems Designer, • Strong understanding of systems development lifecycles (SDLC), • Experience producing structured requirements and system design documentation, • Ability to analyse complex systems and business processes methodically, • Experience working with stakeholders in regulated or structured environments, • Clear written and verbal communication skills