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  • Head Waiter / Waitress
    Head Waiter / Waitress
    7 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Team Leader
    Team Leader
    2 months ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Legal Secretary/Administrative Assistant
    Legal Secretary/Administrative Assistant
    2 months ago
    £1000–£1150 monthly
    Part-time
    Hounslow

    Contract length: 12 months – Renewable Expected hours: 20 per week Work Location: In person Job Summary We are a small firm seeking a highly organised and detail-oriented Legal Secretary/Administrative Assistant. This role involves providing comprehensive administrative assistance, managing correspondence, and ensuring the smooth operation of daily legal activities. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office suite, digital form filling and the ability to handle multiple tasks efficiently. This paid position offers an excellent opportunity to develop your career within a professional legal environment. Responsibilities • Type legal documents with accuracy, including statements, representations, affidavits and correspondence using dictation and copy typing., • Manage and organise legal files, documents, and case materials in accordance with firm procedures, • Schedule appointments, meetings, and court dates; coordinate with clients and external agencies as needed, • Handle incoming calls, emails, and other correspondence promptly and professionally, • Utilise Microsoft Office programmes such as Word, Excel, and Outlook., • Maintain confidentiality of sensitive information at all times, • Assist with general administrative duties including filing, photocopying, and data entry. Qualifications • Proven administrative experience, preferably within a legal environment, • Strong typing skills with high accuracy and speed, • Excellent organisational skills with the ability to prioritise tasks effectively, • Proficient in Microsoft Office suite (Word, Excel, Outlook), • Good IT skills with the ability to adapt to new software applications quickly, • Effective communication skills both written and verbal, • Strong time management skills with the capacity to meet deadlines under pressure, • Ability to work independently as well as part of a team, • Organised approach with attention to detail in all aspects of work Benefits • Enjoy part-time flexibility – 3 days a week (20 hours), • Pension Scheme with employer contribution, • Practical experience and on the job training, • Office closed between Christmas and New Year, • Holidays – 14 days including Bank Holidays, • Free car parking available This position is ideal for a motivated individual seeking to advance their career in the legal field particularly in immigration, asylum and nationality law while contributing to a small professional team dedicated to excellence. Candidates in West London preferrable

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