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Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Manager to join the business. Reporting to the Operations Manager, an... ZIPC1_UKTJ

LR Talent are exclusively working with a major London estate with the appointment of a Technical Services Manager. This is a strategic role overseeing technical operations, compliance and infrastructure across a large, high‑profile business campus. Key Responsibilities: • Lead the technical, MEP and compliance strategy across a large multi‑building estate, • Oversee statutory compliance, including water safety, electrical safety, HV/LV systems, RAMS and permit processes, • Manage technical projects, lifecycle works and monthly HV/LV shutdowns, • Drive energy, water and sustainability initiatives across the estate, • Lead and develop technical teams, ensuring high standards of delivery and performance, • Manage contractor relationships, tender processes and supplier performance, • Oversee budgets, forecasting, service charge planning and financial reporting, • Provide technical oversight for tenant alterations, wayleaves and estate improvements, • Monitor estate condition, identify risks and ensure safe, efficient operations, • Collaborate with senior leadership, operations and guest‑experience teams on estate‑wide initiatives What they’re looking for: • A technical leader who started on the tools (apprenticeship/engineering route) and progressed into estate‑level management, • Strong statutory compliance knowledge across water, electrical, HV/LV, RAMS and permits, • NEBOSH (essential) and ideally NEBOSH Fire, • HV/LV competencies and preferably AP status, • Project management qualification and experience delivering complex technical works, • Confident managing budgets, lifecycle planning and contractor performance, • Experience leading technical teams in large, multi‑building environments Package & Location • 5 days on site at a major West London estate, • £75,000 – £85,000 depending on experience, • Excellent company benefits and long‑term career development opportunities

gategroup is the world's largest provider of airline catering services. Operating across some of the most complex logistics environments in aviation, we serve everything from premium First Class dining experiences to high-volume Economy meals, all produced to exacting standards, every single day. As Senior Manager for Health, Safety & Environment, you will be at the forefront of everything we do to keep our people safe, our operations compliant, and our environmental commitments on track. This is a senior, highly visible role with genuine ownership not a support function, but a driver of strategy and culture across our UK & Ireland operations. Working closely with the Regional EHS Lead, unit managers and executive stakeholders, you will design, implement and continuously improve the infrastructure that underpins our safety and environmental performance. You will also play a central role in advancing our ESG commitments, leading sustainability initiatives and carbon reduction programmes that align with gategroup's global objectives. Strategy & Leadership • Drive the implementation of gategroup's global EHS strategy across UK&I operations, • Partner with senior, operational and support management on all key EHS decisions, • Consult with senior leadership to set organisational goals, measurements and improvement roadmaps, • Lead and coordinate risk management activities, including risk assessments, control measures and corrective action planning Compliance & Governance • Develop and maintain compliance programmes aligned to UK&I regulatory requirements and commercial objectives, • Monitor EHS key performance indicators and develop targeted improvement plans for operating units, • Manage and maintain UK&I compliance data with accuracy and integrity, • Support insurance claim handling, including root cause analysis, investigations, reporting and stakeholder communications Capability Building & Training • Lead the design and delivery of capability-building tools and training materials for cross-functional audiences, • Drive regulatory compliance education across all levels of the business, • Develop indirect reports and support succession planning within the EHS function Environment & Sustainability • Spearhead group ESG objectives for the Environment and Social pillars across UK&I, • Lead environmental sustainability projects and carbon footprint reduction initiatives, • Partner with Operational Excellence experts to drive continuous improvement in EHS-related areas, • Continuously identify areas for risk mitigation and improvement, developing solution proposals and directing corrective actions Skills & Attributes • Excellent interpersonal and stakeholder management skills — able to influence at all levels, • Strong verbal and written communication; confident presenting data upward to senior leadership, • Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously, • Comfortable working at pace in a demanding, operationally complex environment, • Passionate, self-motivated and solutions-focused, • Strong IT literacy, including proficiency across Microsoft Office applications Qualifications (Essential) • NEBOSH Diploma or Master's degree in Occupational Health & Safety, Environmental Health or a related technical discipline, • Level 2 Food Safety in Catering (or willingness to obtain), • Minimum 5 years' progressive professional experience in Health & Safety This is a role with real impact. The decisions you make will shape how thousands of colleagues work safely every day, and how we contribute to a more sustainable future for aviation.

Clinic Operations & Patient Experience Coordinator Richmond, London Full-time Founded in 2013, Smile & Smile is an established independent dental practice entering an exciting new chapter with the relocation to beautifully designed new premises in Richmond, reflecting a modern and progressive vision for patient care and experience. We are looking for an ambitious, organised and personable graduate or early-career professional to join us in a varied front-of-house and operations role within a modern healthcare environment. This is not a traditional receptionist position. The role combines: • Patient experience and front of house, • Clinic operations and administration, • Office coordination, • Marketing and growth support Responsibilities include: • Welcoming and looking after patients, • Managing appointments, calls and emails, • Supporting day-to-day clinic operations, • Assisting with invoices, reporting and staff administration, • Supporting social media, reviews and local marketing initiatives Previous dental experience is not essential. We are particularly interested in candidates from backgrounds such as business, marketing, hospitality, psychology, healthcare or customer experience. We are looking for someone who is warm, professional, organised, proactive and interested in operations, business and growth. This is an excellent opportunity for someone looking for progression and increasing responsibility within a growing independent practice. To apply, please send your CV and a short introduction to: info@smileandsmile.co.uk www.smileandsmile.co.uk

JOB- Manufacturing Manager LOCATION- West London TERM- Permanent SALARY- £55,000-£60,000 plus other benefits My client is looking for a Manufacturing Operations Manager to join their business on a permanent basis in the West London area. The successful candidate will ideally have a machine shop / precision engineering background. The Manufacturing Operations Manager will ideally have the following attributes: • Degree level qualified beneficial, Ideally Mechanical background or work based experience, • Knowledge of SAP or equivalent MRP scheduling systems, • Forward thinking perspective, • Strong understanding of Lean Manufacturing and continuous improvement techniques., • Good understanding of manufacturing processes, • Excellent communication skills both verbal and written, • Proven successful leader The Manufacturing Operations Manager role will involve: • Assist in implementation of road map and daily and weekly metrics aligned with customer demand which supports operational strategy in conjunction with site manager, • Manage staff attendance & holiday entitlement, • Participate in daily production meetings to keep up to date with business needs, • Raise any issues online performance and materials availability that hinder the plan of customer delivery., • Create and implement best practice in manufacturing, policies, processes and procedures to aid and improve operational performance including quality., • Manage regular stock checks to ensure accuracy of both WIP held and MRP requirements highlighting any discrepancies on the system., • Keep in line with daily and weekly metrics aligned to customer demand which supports the operational strategy in conjunction with the Production Manager., • Ensure site operation is compliant on COSHH, Engineering & legislative standards, ISO9001 and ISO14001., • Drive behavioural based safety throughout the plant and ensure medical treatment and target rates are adhered to., • To take a lead role in Incident Investigations, follow up on actions, look for route cause (five whys) analysis., • Conducts regular safety checks including guarding, interlocks, traffic ways and adherence to government guidelines including social distancing., • Manage regular stock checks to ensure accuracy of both WIP held and MRP requirements on a regular basis and align any discrepancies on the system., • Team management, including coaching, motivation, appraisals, reviews, KPI's, one-2-one meetings, disciplinary matters and grievances as required., • Management of budgets, including overtime, headcount, department costs aligned to customer demand requirements and demonstrate the ability to flex costs accordingly., • Drive preventive maintenance programmes including servicing and repairs of all machinery and equipment If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation.

SUPPLY CHAIN CONSULTANT East London | Electric Micromobility | Last Mile Logistics The cities are changing. The supply chain needs to keep up. By 2030, 500 cities across the UK and EU will ban commercial vans from urban centres. The last-mile logistics industry is being forced to reinvent itself, and the electric vehicles that will replace those vans are being built right now, in London, by a team that is not waiting for the market to catch up. This is a Supply Chain Consultant role at the centre of that transition. What this role is This is not a graduate scheme. It is not a rotational programme. It is not a structured pathway with a five-year plan. It is a seat at the table, early, inside a startup building commercial electric vehicles that will reshape urban logistics. You will work directly with the founding team, take real ownership of a complex multi-commodity supply chain, and help define how this function operates as the business scales. The supply chain spans electronics, PCBs, powertrain components, precision mechanical parts, and supplier relationships across Asia. It is live, complex, and critical to every vehicle that leaves the floor. Why is this opportunity different You will learn from people who have done this at the highest level. The founding and operations team have built and scaled supply chains in demanding environments. You will work alongside them directly, not beneath layers of management. That proximity is rare at this stage of a career. You will not be maintaining someone else's process. The business is in a build phase. The systems, workflows, and ways of working are still being shaped. Your input matters, and your ideas will be heard from day one. You will work with modern tools and AI-powered workflows. This team is actively rethinking how supply chain management should work. If you want to develop in an environment that embraces technology rather than defaults to spreadsheets, this is it. Clear growth trajectory. As the business moves through its next product launches, this function will scale with it. The person who comes in now and builds the foundation will be the person who leads it. What the role involves Taking end-to-end ownership of supply chain project management across a multi-commodity bill of materials. Managing ordering, shipment scheduling, and ERP data integrity on a modern, founder-accessible platform. Building direct supplier relationships across China, India, and other complex geographies. Identifying problems before they become delays. Finding better ways to execute and being supported to build them. Who we are looking for Someone early in their supply chain career with the drive to own something, the curiosity to keep improving it, and the confidence to flag when something is not working. You do not need to have scaled a supply chain before. You need to want to. Experience with ERP systems, procurement, or supplier management is useful. A sharp, proactive mindset and genuine hunger to grow are essential. The package Competitive salary. London, Park Royal. Immediate start available.

Continuous Improvement Manager - Advanced Engineering Commutable from North & West London / Surrey / Hertfordshire / Buckinghamshire / Berkshire Drive Change. Shape Performance. Influence a Global Supply Chain. A rare opportunity has arisen to join a world-renowned engineering and manufacturing organisation whose products are trusted globally in some of the most demanding environments imaginable. With decades of innovation, exceptional financial stability, and a reputation built on precision engineering and operational excellence, this business continues to invest heavily in its people, technology, and future growth. Their products are recognised worldwide, their standards are industry-leading and their commitment to continuous improvement sits at the heart of everything they do. They are now seeking an experienced Continuous Improvement Manager to lead transformational improvement activity across sourcing and supply chain operations at a key UK manufacturing site. This is a high-impact role where you will influence operational performance, lead strategic improvement initiatives, and help shape the future of supply chain excellence within a highly regulated, complex manufacturing environment. The Opportunity Reporting into the Operational Excellence function, you’ll take ownership of continuous improvement strategy and delivery across sourcing and supply chain operations, driving measurable gains in efficiency, performance, quality, and process capability. You’ll work cross-functionally with senior stakeholders, lead Lean initiatives, embed best practice, and develop a culture of sustainable improvement throughout the business. Key Responsibilities • Lead and deliver continuous improvement initiatives across sourcing and supply chain functions, • Identify operational inefficiencies and improvement opportunities through data analysis and process review, • Facilitate Lean workshops, strategic reviews, and cross-functional improvement projects, • Embed standardised, audit-ready processes supporting operational and regulatory requirements, • Drive KPI reporting, benefits realisation, and performance tracking across CI activities, • Champion Lean methodologies and continuous improvement culture across the organisation, • Coach and develop CI capability within the team and wider business, • Support best-practice use of SAP and sourcing systems to improve decision-making and data quality, • Engage with senior leadership to align improvement activity with strategic business objectives What We’re Looking For • Proven experience within Continuous Improvement, Operational Excellence, or Lean-focused roles, • A track record of delivering measurable business improvement projects, • Experience working within manufacturing, engineering, sourcing, or supply chain environments, • Strong understanding of Lean methodologies and structured problem-solving tools, • Confidence analysing operational data and presenting meaningful business insights, • Experience leading cross-functional initiatives and influencing stakeholders at multiple levels, • Lean / Six Sigma certification (Green Belt or above advantageous), • Exposure to ERP systems such as SAP, • Aerospace, defence, automotive, or other highly regulated manufacturing experience would be highly beneficial Why Join? • Join a globally recognised engineering organisation with an outstanding reputation, • Long-term stability and significant investment in operational excellence, • Work on genuinely meaningful, high-profile engineering programmes, • Opportunity to influence strategic supply chain performance at scale, • Strong career development pathways within a major international business, • Collaborative culture focused on innovation, quality, and continuous improvement If you’re passionate about driving operational excellence and want to make a visible impact within a world-class manufacturing environment, we’d love to hear from you.

We have an excellent contract job opportunity for AMOS Platform Admin for our leading airline client. Role Purpose The AMOS Platform Architect is responsible for defining, governing, and evolving the platform and application architecture for the AMOS maintenance system, ensuring it is scalable, secure, resilient, and aligned to Group-wide operational and architectural standards. Working as part of the Architecture & Platform Delivery team, the role provides architectural leadership across AMOS application configuration, integrations, data flows, infrastructure, security, and operational reliability, enabling standardisation across Operating Companies while supporting safe and compliant airline operations. The role acts as a key architectural authority within the Single AMOS initiative, working closely with airline CDIO's, Product Managers, Operations, Engineering, and Enterprise Architecture to translate business and operational needs into robust platform designs. Contract - until Dec 2026 Location - Waterside (UB7 0GB) (3 days onsite) Pay - Attractive daily rate (Inside IR35) Key Responsibilities AMOS Platform & Application Architecture • Define and maintain the AMOS platform and application architecture, ensuring alignment with Group target-state designs and standards., • Provide architectural direction on configuration vs customisation, ensuring harmonised AMOS usage and minimising long-term technical debt., • Support the design of AMOS environments across development, test, and production. Integration & Data Alignment • Define and govern integration patterns between AMOS and peripheral systems, reducing complexity and operational risk., • Work closely with Data and Integration Architects to ensure consistent data models, data quality, and a single source of truth across OpCos., • Support data migration and cutover planning from an architectural perspective. Infrastructure, Security & Reliability • Define AMOS infrastructure and hosting requirements, ensuring performance, scalability, and availability at Group scale., • Ensure AMOS architecture complies with security, access control, regulatory, and audit requirements across jurisdictions., • Contribute to operational and reliability architecture, including HA, DR, SLAs, and non-functional requirements. Delivery & Governance Support • Provide architectural assurance during design reviews, delivery milestones, and governance forums., • Work alongside Product Managers and delivery teams to support incremental, agile delivery while maintaining architectural integrity., • Document architecture decisions, standards, and reference models for AMOS. Stakeholder Collaboration • Act as a trusted architectural advisor to Operations, Maintenance, Product, and Technology stakeholders., • Collaborate with Enterprise, Data, and Solution Architects to ensure end-to-end architectural coherence., • Support knowledge transfer and architectural guidance to delivery and support teams. Skills & Experience Essential • Experience with AMOS Cloud., • Strong understanding of enterprise application platforms, integrations, and non-functional requirements., • Experience working with operational or safety-critical systems., • Ability to balance standardisation with operational flexibility., • Strong communication and stakeholder engagement skills. Desirable • Experience working in a platform, application, or solution architecture role within complex enterprise environments., • Exposure to aviation, asset-intensive, or regulated industries., • Familiarity with architecture governance and design assurance processes., • Experience supporting large-scale system consolidation or harmonisation programmes. Success Metrics • A clear, well-governed AMOS platform architecture aligned to Group standards., • Reduced architectural complexity and customisation across AMOS implementations., • Improved platform stability, resilience, and operational confidence., • Strong alignment between operations, product, and architecture teams.

SNG (Sovereign Network Group) is one of the largest housing groups in England. We provide over 85,000 homes and invest in local areas across the South, West and East of England, including London, as well as building thousands of new low-cost homes every year. We're looking for an experienced Cyber Security Analyst to help protect our group from online threats and help build a safe, secure digital future for our customers, systems, and data. You'll be based either in our Wembley or Basingstoke office, with a mix of office and home working. The Role: As an experienced Cyber Security Analyst, you'll play a key role in keeping our systems safe. Working closely with our external Security Operations Centre (SOC) and internal teams, you'll watch systems, respond to threats, and handle security issues. You'll need hands-on experience in network security checking, threat hunting work and managing firewall settings. You'll also bring good knowledge of cloud security best practices including IAM, workload protection and secure setups of cloud services to meet our standards. You'll be part of a team-focused cyber security group that helps all areas of the business, making sure our systems, apps, and data stay secure and meet all needed rules and standards. Key Tasks • Watch and check security alerts using SIEM and other security tools, • Work with the SOC and internal teams to sort out and fix security issues, including reducing risks, • Look for threats and check system logs, • Update, maintain and improve our monitoring systems, • Help and guide junior team members, • Fix security weaknesses across our systems and cloud setups, • Help check and manage firewall rules, • Take part in an on-call rota for after-hours cyber issue response What We're Looking For • At least 2 years of experience in a senior Cyber Security Analyst role or similar, • Good knowledge of cyber security basics and best practices, • Experience with SIEM tools, firewall and weakness management, • Proven experience of log checking and KQL, • Good knowledge of cloud, network, and device security concepts, • Strong problem-solving skills and careful attention to detail, • Good communication and record-keeping skills

I8 month contract Finance Manager (ACA/ACCA) in Richmond £70,000 - £75,000 plus 10% bonus Your new company A highly respected and growing organisation, this business has a strong presence in its sector and prides itself on operational excellence. An exciting 18-month contract has become available within finance. The company is looking to appoint a capable Finance Manager to take ownership of the accounting function. You’ll be joining a supportive, collaborative finance team and playing a key role in ensuring the smooth running of financial operations, working closely with the Financial Controller and wider leadership team. Your new role As Finance Manager, you’ll lead the day-to-day finance activities for a specific division, ensuring accurate reporting, strong controls, and timely delivery of key financial outputs. You’ll manage monthly sales processes, prepare customer invoice calculations, and maintain essential accounting schedules.You’ll also oversee balance sheet reconciliations, review team journals, and finalise monthly management accounts alongside another Finance Manager.In addition, you will mentor and support the Financial Accountant within your division, lead year-end audit and tax queries, deliver quarterly reporting to head office and work cross-functionally with the sales and procurement teams on stock-related matters. This is a hands-on role where you’ll be encouraged to take ownership, identify improvements, and implement stronger controls to enhance business efficiency. What you'll need to succeed • Fully qualified accountant (ACA/ACCA) with a minimum of two/ three years’ industry experience, • Strong technical accounting background, • Stock accounting experience is highly desirable, • A proactive approach with a positive, can-do mindset, • A confident communicator able to collaborate across all business levels, • Excellent organisational skills, with the ability to prioritise under pressure, • A high level of accuracy and attention to detailWhat you'll get in return You’ll step into a pivotal finance role within a well-established organisation that values development, collaboration, and continuous improvement. You’ll have the opportunity to influence processes, work closely with senior stakeholders, and develop your leadership capabilities. A competitive salary, supportive environment, and a supportive handover will be on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4783442

Job Title: Networks Lead - TransformRole Purpose:The Networks Lead for the Transform is accountable for the definition, ownership, and continual evolution of the enterprise network services supporting all IAG Transform employees and business applications. This role ensures seamless, secure, and resilient connectivity across locations, multiple application environments (including SaaS and AWS-hosted apps), and operating company (OpCo) boundaries, in line with the highest quality standards applying to company Transform.Key Responsibilities: • Network Service Definition & Ownership:Own all facets of the Transform Network Service, incorporating Connectivity Services, Next Generation Firewall, LAN & Wi-Fi, Cloud Secure Edge, and Break-Fix support, as outlined in the Service Design Document., • Connectivity Strategy:Architect and manage robust, low-latency, and resilient connectivity between all Transform locations, cloud environments (including AWS), SaaS applications, and other OpCos., • Application Enablement:Guarantee reliable and secure access to a diverse application landscape, including SaaS, cloud-hosted, and on-premises solutions, for all company Transform users., • VPN & Remote Access:Ensure seamless VPN and secure remote access for applications and users as required, supporting flexible and distributed working models., • OpCo Integration:Enable and govern secure, policy-compliant connectivity between Transform apps and those of other OpCos. Facilitate both inbound and outbound connectivity while managing risk and maintaining service integrity., • Performance Management:Define and monitor service levels (availability, latency, packet loss, incident response and resolution times). Proactively address issues impacting service quality., • Security & Compliance:Oversee next generation firewall deployments, SSE/cloud security services, and enforce policy-based access controls. Ensure compliance with all regulatory and business requirements., • Incident & Problem Management:Lead the network incident response, prioritization, and escalation processes. Work closely with engineering and service desk teams on rapid restoration and continuous improvement., • Vendor & Stakeholder Management:Manage relationships with third-party service providers, technology partners, and internal stakeholders to deliver on service commitments and drive innovation., • Continuous Improvement:Review and update the Network Service Design Document as technology, business needs, or regulatory obligations evolve. Implement best practices for service reliability, scalability, and user experience. Key Service Domains: • Connectivity Services:10Gbps links, data centre cross-connects, Smart Wires (EoF/EoC), resiliency (dual/single path), national and international reach., • Next Generation Firewall:HA pair deployment, threat detection, policy enforcement, and continuous monitoring., • LAN & Wi-Fi:Wired and wireless infrastructure across all sites, incident classification and rapid resolution, monthly site availability., • Prisma Access SSE/Cloud Edge:Secure access for remote and distributed users, zero trust enablement, integration with cloud/on-premise environments., • Break-Fix:24/7/4 and Next Business Day hardware support, on-site engineer dispatch, and flexible response options. Required Experience & Skills: • Proven leadership in enterprise network architecture, operations, and service design, ideally in complex, multi-location, and multi-OpCo environments., • Expertise in high-speed WAN, data centre, and cloud connectivity (10Gbps+, cross-connects, Smart Wires, etc.)., • Strong background in secure remote access (VPN, SSE), cloud security, and firewall technologies (NGFW, HA configurations)., • Hands-on experience with LAN & Wi-Fi design, deployment, and troubleshooting at scale., • Track record of defining and managing SLAs for latency, packet loss, availability, incident response, and service restoration., • Skilled in managing vendor partnerships, contract negotiations, and service escalations., • Excellent communication and stakeholder engagement skills, with the ability to translate technical solutions into business value., • Experience in regulated environments and alignment with compliance requirements., • Continuous improvement mindset, embracing technological evolution and process optimisation. Key Performance Indicators: • Network availability in line with tiered targets (e.g. up to 99.999% for resilient configurations)., • Latency and packet loss maintained within agreed thresholds (e.g. as low as 1 ms latency,, • Timely incident response and service restoration, with adherence to documented Time to Fix targets (e.g., 4 hours for Severity 1 incidents)., • Secure, policy-compliant enablement of application connectivity across company Transform and OpCos., • Successful delivery of connectivity for all required applications. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Junior Estimator (Civil/ Structural) Isleworth - Hybrid £75,000 - £85,000 + Progression + Full Company Training + Company Benefits Are you a Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator? Do you want to join a company that truly values personal development, promotes from within, and supports long-term career growth? Do you want to be part of a team where your voice matters, where you'll receive hands-on mentoring, and where every day brings new challenges and opportunities? On offer is an excellent opportunity to become part of a close-knit, family-run team with over 30 years of experience in the construction industry. Renowned for their commitment to quality and service, they deliver some of London's most prestigious high-end projects. In this role, you'll be responsible for producing accurate, value-engineered cost estimates, developing strong client relationships, and managing projects from initial enquiry through to contract award. Your day-to-day tasks will include preparing detailed quotations, negotiating terms, and ensuring a seamless handover to the operations team to ensure project success. This role would suit a Junior Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator.The Role • Identify risks and opportunities in tenders to produce accurate estimates, • Support Quantity Surveying functions and post-project reviews, • Visit heritage buildings to perform estimations on ground works, piling and basements, • Provide costing and quotes to a variety of customers and clients The Person • Estimator background, • Civil/ Structural Engineering degree, • Based in Isleworth or easily commutable to Keywords: Estimator, Construction, Engineering, Engineer, Geotechnical, Structural Steel, Civil Engineer, Structural, Groundworks, London, Estimating, Quantity Surveyor, South West London, Richmond upon Thames, Greater London, Ashford Reference Number: BBBH24366 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: KYC CDD Advisory Manager Location: London OR Birmingham (3 days per week onsite) Length: 6 months PAYE only Overall purpose of the role We are looking for a hands-on Financial Crime Advisory Specialist to join our Investment Banking division in Birmingham. This is a pivotal role sitting within the First Line of Defense (1LOD), acting as the bridge between programmatic risk management and practical CDD execution. You won't just be sitting on the sidelines giving advice; you will be "in the weeds," helping to implement changes, challenge existing processes, and ensure our global policies translate effectively into local operations. Key Accountabilities: Programmatic Risk Management: Oversee end-to-end risk for CDD and Financial Crime, including change management risk and operational/regulatory risk. Check & Challenge: Provide expert 1LOD advice to the CDD team, offering robust "push back" and guidance to ensure compliance standards are met. Change Implementation: Dedicate approximately 20% of your time to driving changes originating from the IFC Change Team. Hands-on Advisory: Balance high-level strategic advice with the practical implementation of Fin Crime policies and procedures. Key Skills: The ideal candidate will bridge the gap between technical KYC knowledge and broader Financial Crime expertise. Technical Requirements: Financial Crime Advisory: Proven experience in a dedicated Fin Crime Advisory role is essential. KYC & CDD Expertise: Deep understanding of KYC procedures within an International Corporate Banking environment (EMEA, APAC, or Global experience). Risk Methodology: Experience in developing or managing customer risk assessments, ratings, and the underlying methodology. Global Change Experience: A track record of implementing policy changes on a global scale, including managing complex jurisdictional differences. Soft Skills: Ability to influence and "challenge" stakeholders effectively. A proactive approach to problem-solving in a fast-paced Investment Banking environment. Adaptability to handle both advisory tasks and "doing" the work. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Accounting Administrator- £25,000- £32,000-Harrow, HA1 The Role Do you have experience working within an accountancy firm and enjoy bringing structure to a busy workload? Are you someone who builds strong client relationships while keeping operations running smoothly behind the scenes? We are looking for an experienced Accounting Administrator to join our friendly and growing accountancy and tax advisory firm in Harrow. This is a fantastic opportunity for someone who enjoys variety, takes pride in staying organised and wants real ownership in their role. As our new Accounting Administrator, you will play a huge part in keeping the practice running efficiently. You will work closely with the wider team, deal directly with clients and help improve the way we work as the business continues to grow. You will be the person who keeps deadlines on track, systems organised and communication flowing. No two days will look the same, which makes this a great role for someone who enjoys being busy and likes having real responsibility. This is a full-time, office-based Accounting Administrator position working Monday to Friday, 9:30am to 5:30pm. If you are an experienced Accounting Administrator who enjoys taking ownership and wants to join a supportive team, we would love to hear from you — apply today and take the next step in your career. Key Responsibilities: • Managing compliance workflows and tracking deadlines, • Chasing clients for outstanding information, • Acting as the first point of contact for clients by phone and email, • Handling Companies House filings and related updates, • Completing AML checks and preparing engagement documentation, • Raising invoices through Xero and managing fee collections, • Filing accounts, CT600s, SA100s, and VAT registrations, • Contacting HMRC regarding client matters and penalty waivers, • Managing diaries and coordinating meetings, • Keeping client records updated on TaxCalc and Engager, • Supporting regulatory, GDPR, and office administration requirements, • Helping improve systems and automated processes The Company Established in 2004, Saymur has become a trusted business partner for owner managed businesses to take care of all aspects of accounting and compliance, as well as tax and business advisory services. The Benefits • Salary of £25,000 to £32,000 depending on experience, • 28 days annual leave including bank holidays, • Real autonomy and trust in your role, • Supportive and approachable team environment, • Opportunity to grow with the practice, • Varied workload with plenty of responsibility, • Modern, cloud-based systems and processes The Person • Previous experience within an accountancy firm, • Strong organisational skills and attention to detail, • Confidence speaking with clients and handling queries, • The ability to manage deadlines without constant supervision, • Experience using software such as Xero, TaxCalc, or Engager.app, • A proactive approach and willingness to improve processes, • The right to work in the UK without sponsorship

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

HR Advisor An exciting opportunity for a HR advisor to work within a creative and rewarding industry , we are looking for a passionate , hard working and approachable HR advisor who is proactive and detail-oriented to provide comprehensive generalist HR and payroll support across the full employee lifecycle. This is an excellent opportunity for an HR professional looking to develop their career in a varied and rewarding generalist role within a supportive and dynamic environment. The Ideal candidate would ideally be level 3 CIPD and looking to progress to level 5. Key Responsibilities: • Provide day-to-day HR advice, guidance, and support to managers and employees in line with employment legislation and best practice, • Build strong, trusted relationships across the business to support effective people management, • Support the monthly payroll process, ensuring employees are paid accurately and on time, • Assist with performance management processes, including disciplinary, grievance, and appeal procedures, • Support recruitment and selection activities, including liaising with agencies, shortlisting, and interviewing candidates, • Prepare employment documentation such as contracts, offer letters, and contractual changes, • Manage onboarding processes, including right to work checks, references, and inductions, • Monitor probationary periods and ensure timely reviews and documentation, • Support absence management processes, including return-to-work interviews and occupational health referrals, • Assist in developing and maintaining HR policies, procedures, and templates, • Coordinate training and development activities, maintaining accurate training records, • Support employee wellbeing initiatives, benefits administration, and general HR administration About You: • Previous experience in a HR generalist or advisory role, • Strong knowledge of employment law and HR best practice, • Experience in employee relations, recruitment, and HR operations, • Payroll administration experience is desirable, • CIPD qualification (or working towards) preferred, • Excellent interpersonal and communication skills, with the ability to build relationships at all levels, • Highly organised with the ability to manage multiple priorities and meet deadlines, • Strong attention to detail and a high level of accuracy, • Experience using HR systems and Microsoft Office, particularly Excel, • Able to handle sensitive and confidential information with discretion, • Proactive, adaptable, and able to work on your own initiative

Location: Chiswick, West London Company: SilverDoor SilverDoor is seeking an experienced In-House Legal Counsel to join our growing team and take ownership of all legal matters across the business. This is a comprehensive legal role that will serve as the primary point of contact for legal requirements spanning Commercial, HR, and Facilities functions. The successful candidate will manage legal affairs internally while strategically engaging external counsel when necessary. Commercial Law • Draft, review, and negotiate client contracts and commercial agreements, • Handle urgent client and employee contract requirements, • Manage vendor agreements and supplier contracts, • Advise on business transactions and commercial risk management, • Ensure compliance with commercial regulations and industry standards Employment & HR Law • Draft and review employment contracts and policies, • Advise on HR matters including disciplinary procedures, redundancies, and employment disputes, • Ensure compliance with UK employment law and regulations, • Support international employment matters across our global operations, • Manage employee relations legal issues Facilities & Operations • Handle property and facilities-related legal matters, • Review lease agreements and property contracts, • Manage regulatory compliance for business operation, • Advise on health and safety legal requirements Legal Operations Management • Serve as primary legal resource across all business functions, • Maintain and update legal documentation and processes, • Manage relationships with external legal counsel (including Cripps and other firms), • Implement cost-effective legal solutions to reduce external counsel dependency, • Conduct legal risk assessments and provide strategic advice to leadership Experience • UK qualified solicitor with current practicing certificate, • Minimum 5-7 years post-qualification experience, • Strong commercial law background with in-house experience preferred, • Experience in employment law and HR legal matters, • US law experience, • Singaporean and Spanish legal knowledge would be an additional bonus, • Experience working with international business structures, • Understanding of cross-border legal requirements What we offer: Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy.

Embedded Data Scientist - 6-Month Contract - Inside IR35 - Hybrid - Heathrow area Lorien is looking for an Embedded Data Scientist to drive process optimisation across my client's operations (MRO, maintenance, supply chain). This role requires consultancy-level expertise in AI/ML and a strong ability to translate insights into business impact. Key Responsibilities • Optimise operational processes, resource use, and maintenance workflows, • Build and deploy predictive/prescriptive models into live business environments, • Identify bottlenecks and deliver practical efficiency improvements, • Partner with business teams to turn insights into operational impact Requirements • Strong academic background, • Proven experience in process optimisation in real operations, • Strong Python + ML skills, • Experience delivering production-ready solutions If interested apply NOW for immediate consideration!

About the Role We are seeking a proactive and highly organised Paralegal to join our Legal team at CareTech Group. This is an exciting opportunity for someone looking to develop a career in corporate governance, company secretarial practice, or in-house legal services within a large and diverse organisation. The successful candidate will support the Legal function in maintaining high standards of corporate governance, legal and regulatory compliance, and efficient contract management across the Group. You will work closely with internal stakeholders and external advisors, supporting a broad range of corporate, commercial, governance and property-related matters while helping to ensure robust legal structures across the organisation. Key Responsibilities • Provide administrative and legal support to the Group Head of Legal and wider Legal Team., • Assist with drafting, formatting and reviewing legal documentation including NDAs, contracts and correspondence., • Support legal due diligence exercises relating to commercial contracts, corporate transactions and property matters., • Conduct legal research on governance, regulatory and contractual matters., • Coordinate the signing, execution and storage of legal documents., • Maintain central repositories for legal templates, agreements and governance documentation., • Support disputes, litigation matters and regulatory enquiries where required., • Liaise with stakeholders across the business to manage legal requests efficiently., • Provide supporting documentation to satisfy KYC requirements for partners and suppliers., • Assist with Board and Committee administration, including preparing and recording meeting minutes., • Maintain statutory registers and company records in line with Companies House requirements., • Support the preparation and submission of Companies House filings., • Maintain governance documentation including Board resolutions and governance policies., • Assist with governance-related projects including restructures, acquisitions and company changes. What Success Looks Like • Accurate and timely completion of statutory filings and compliance requirements., • Efficient coordination of governance and board processes., • Well-maintained statutory registers and legal records., • Strong organisational management of contracts and legal documentation., • Positive feedback from stakeholders and senior leadership., • Ongoing development in corporate governance and legal practice knowledge. Skills & Experience Required Essential: • Basic understanding of UK company law and corporate governance principles., • Knowledge of legal administrative processes and document management., • Understanding of confidentiality and data protection requirements., • Strong organisational skills with excellent attention to detail., • Excellent written and verbal communication skills., • Ability to manage multiple priorities and deadlines effectively., • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook., • Ability to conduct legal research and prepare governance documentation., • Experience taking minutes and supporting governance processes. Desirable: • Experience working with legal document management systems., • Exposure to Companies House filings and statutory registers., • Familiarity with company secretarial or corporate governance practices., • Knowledge of legal documentation including NDAs, commercial contracts and Board resolutions. Personal Attributes • Professional, reliable and accountable., • High level of integrity, discretion and confidentiality., • Proactive and adaptable with a willingness to learn., • Strong relationship-building skills with colleagues and stakeholders., • Capable of managing competing priorities in a fast-paced environment. Qualifications • Degree in Law, Business, Governance or a related discipline, or equivalent relevant experience. Why Join Us? This role offers an excellent opportunity to gain broad exposure within an in-house legal environment while developing valuable experience in corporate governance and legal operations within a large and growing organisation. To apply please send your cv to helen.livingston@caretech-uk.com and we will be in touch to discuss your application.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE The Supply Chain Planner plays a pivotal role in ensuring the seamless flow of stock through effective planning, purchasing, and replenishment activities. Reporting into the Supply Chain Senior Planner, collaborating closely with suppliers and internal teams, the role aims to optimise sales, stockholding, and profitability across assigned categories. Acting as a key driver of the supply chain strategy, the Planner supports team members, contributes to key projects, and ensures the efficient execution of replenishment activities to meet business objectives. RESPONSIBILITIES • Stock Management: Oversee stock intake and replenishment for assigned departments or brands, ensuring KPIs are met., • Forecasting & Planning: Collaborate with suppliers to forecast demand and plan stock requirements to maximise availability., • System Optimisation: Manage and maintain replenishment systems for optimal stock management and accurate reporting., • Stakeholder Collaboration: Work closely with Procurement, Logistics, and Retail Operations teams to align replenishment activities across the supply chain., • Team Support: Coach and delegate tasks to Assistant Planners, ensuring effective team performance., • Project Involvement: Support the Supply Chain Manager in implementing category strategies and contributing to key projects. WHAT WE’RE LOOKING FOR: • Commercially minded Merchandiser/Supply Chain professional, with previous experience of Assortment & Range Change Management of both branded & own label product, • Proven experience of working with high volume SKU counts, Vendor Management. Experience within Gifting, Toys & Stationary is desirable, • Strong analytical and numerical abilities, with advanced proficiency in Excel and supply chain systems, SAP Retail and Power BI, • Proven skills in planning, organising, and prioritising., • Advanced proficiency in Excel and strong numerical/analytical abilities., • Experience with merchandising/replenishment systems, ideally JDA or SAP Retail, and use of Power BI. SAP F&R, JDA., • Detailed orientated, commercially aware, and capable of working effectively in a high pressure fast paced environment. We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Sales Consultant Location: North West London Salary: Up to £34,384 per annum + Bonus Job Type: Permanent, Full-Time Perks & Benefits: • Bonus Structure, • Travel Expenses, • Excellent Progression Opportunities, • 25 Days Holiday + Extra Day for Your Birthday About the Sales Consultant Role A leading self-storage provider in the South is growing fast and looking for a Sales Consultant to join their dynamic team. With ambitious expansion plans - including new store openings and increased headcount, this company is striving to be “Best in Class.” As a Sales Consultant, you’ll be at the heart of the business, driving sales, delivering excellent customer service, and ensuring high store standards. You’ll play a key role in shaping the customer experience and making an immediate impact. What We’re Looking For in a Sales Consultant • Sales & Customer Service Experience: Previous B2C/B2B sales, telesales, or customer service experience is essential., • Strong Communicator: Excellent verbal and written English, with good numerical skills., • KPI-Driven: Motivated by targets and sales growth., • Customer-Focused: Passionate about delivering exceptional service and seeing tasks through to completion. Key Responsibilities of a Sales Consultant Sales & Customer Engagement: • Build strong relationships with customers and manage their journey from enquiry to sale., • Convert leads into paying customers and upsell additional services (e.g., enhanced liability coverage)., • Promote in-store merchandise and recommend relevant products. Store Operations & Administration: • Maintain high store standards through daily checks, ensuring cleanliness and security., • Handle general admin tasks: client correspondence, emails, stock taking, deliveries, and store audits. Why Join Us as a Sales Consultant? • Work within an award-winning, high-performing team, • Excellent career progression opportunities, • Be part of a company with exciting growth plans Apply Now! This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: • Web: McCarthy Recruitment, • LinkedIn: McCarthy Recruitment, • Facebook: McCarthyRecruitment, • Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

We're excited to be partnering with Monster Energy on the search for an Event Experience & Partnerships Manager to join their EMEA Sports & Lifestyle team. This is an opportunity to step into one of the most recognisable lifestyle brands in the world and play a key role supporting major sports and entertainment partnerships across EMEA. From international motorsport series and hospitality experiences to guest management, event operations and partnership activation — this role sits right at the centre of the action. You’ll work across a huge variety of projects and events, helping deliver world-class guest experiences while keeping operations running seamlessly behind the scenes. What You’ll Be Doing This is a fast-moving, highly collaborative role where no two weeks look the same. You’ll be responsible for: • Managing hospitality ticketing and guest experiences across EMEA event series, • Coordinating pre and post-event communications, invitations and logistics, • Supporting international sports and lifestyle events across multiple markets, • Managing hospitality platform updates and event information, • Coordinating gifting, POS materials and guest logistics, • Supporting travel, hotels, restaurants and transport arrangements, • Tracking budgets, approvals, invoices and vendor coordination, • Building strong relationships with hospitality and event partners, • Supporting live events and providing guest hosting when required, • Working cross-functionally with Sports Marketing, Partnerships and wider business teams What They’re Looking For Monster is looking for someone who thrives in high-energy environments and loves being part of fast-paced projects. You’ll likely bring: • Strong administration, coordination or event operations experience, • Excellent organisational skills and attention to detail, • Confidence managing multiple moving parts simultaneously, • Strong communication and stakeholder management skills, • A proactive, solutions-focused mindset, • Experience working within lifestyle, sports, hospitality or FMCG environments, • Strong Excel, PowerPoint and systems/platform capability, • A hands-on approach and willingness to roll up your sleeves, • Please note some weekend event support is required, • You must have a driving license and be comfortable driving abroad. Most importantly, they want someone dependable, motivated and excited to be part of a brand that moves fast and thinks big. If you enjoy working in dynamic environments, love the idea of supporting major events across EMEA and want to build your career with a globally recognised brand, I’d love to speak with you. The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third party applicants will be forwarded to The Advocate Group for processing.

ASSISTANT GAS ENGINEER • Competitive Salary £31,000 - £35,000 DOE, • Twickenham, • Site-based role, • Full training and qualifications provided, • Long-term career progression opportunities, • Ex-Military candidates encouraged to apply, • To find out more, contact Beth on 07719 983 823 or email beth.allen@hirecracker.com ABOUT THE CLIENT We’re supporting a well-established UK energy and engineering organisation in the search for an Assistant Gas Engineer to join their team in Twickenham. This opportunity is ideal for an ex-military candidate or somebody with a practical, hands-on background looking to build a long-term career within engineering. The business is recognised for its structured training, supportive working environment, and commitment to safety and professional development. THE BENEFITS • Competitive salary package, • Structured training and ongoing development, • Industry qualifications and technical training provided, • Clear progression opportunities within engineering, • Pension scheme, • Holiday allowance, • Stable, supportive working environment, • Long-term career security THE ROLE As the Assistant Gas Engineer, you’ll support experienced engineers with the installation, maintenance, and servicing of gas systems and associated equipment across the site. This is a hands-on position where you’ll gain valuable engineering experience while developing technical knowledge within a highly regulated and safety-focused environment. Responsibilities include: • Supporting qualified engineers with maintenance and installations, • Assisting with inspections and safety checks, • Following health & safety procedures and company processes, • Maintaining tools, equipment, and work areas, • Completing documentation and job records accurately, • Supporting day-to-day operational activities across the site, • Developing technical knowledge through structured training ESSENTIAL SKILLS • Strong work ethic and willingness to learn, • Excellent awareness of health & safety procedures, • Reliable and adaptable approach to work, • Strong teamwork and communication skills, • Comfortable working within a hands-on engineering environment, • Ability to follow structured processes and procedures, • Full UK driving licence, • Previous experience within engineering, mechanical maintenance, logistics, operations, facilities management, utilities, or military environments would be beneficial. KEY SKILLS Ex-Military, Assistant Engineer, Gas Engineer, Engineering Operative, Mechanical Engineering, Maintenance, Health & Safety, Operations, Technical Support, Utilities, Site-Based Engineering, Teamwork

Are you passionate about delivering exceptional customer experiences and helping people through one of life’s biggest transitions? We’re looking for an organised, people-focused Removals Move Manager to join a growing London-based removals business, where you’ll play a key role in coordinating seamless residential and commercial moves. This is a fantastic opportunity for someone with removals or relocation industry experience who enjoys building relationships, solving problems, and making every move as stress-free as possible. What You’ll Be Doing: • Be the friendly first point of contact for removals and storage customers, managing enquiries via phone, email, and online channels, • Guide clients through the moving process, understanding their needs and recommending the right removals services, • Arrange surveys, including video and in-person appointments, ensuring every move is accurately assessed, • Prepare tailored quotations that balance excellent service with commercial success, • Build trust with removals and storage clients through proactive follow-up and clear communication, • Coordinate every aspect of residential, commercial, and specialist removals from booking to completion, • Liaise with operations teams, surveyors, contractors, and third-party suppliers to keep moves running smoothly, • Manage storage requirements, specialist services, and complex logistics with precision, • Resolve challenges quickly and professionally, ensuring clients feel supported throughout their move, • Maintain accurate records, invoices, and customer interactions using internal systems, • Deliver a consistently high standard of service that reflects the company’s strong reputation in the removals industry What We’re Looking For: • Previous experience in the removals, or relocation industry is essential, • A customer-first mindset with strong communication and relationship-building skills, • Excellent organisational skills with the ability to juggle multiple priorities, • Confidence in sales coordination, quotations, and upselling services, • Strong IT skills and attention to detail, • International relocation experience would be beneficial, but a proactive attitude and willingness to learn are equally valued

Branch Manager Location: Acton Salary: Up to £90,000 + Bonus + Benefits Contract Type: Permanent What You’ll Get in Return: • Salary up to £90,000 + Bonus, • Genuine autonomy and ownership within the branch, • Long-term progression opportunities within a growing business, • Fast-paced, entrepreneurial working environment, • The opportunity to lead a major high-volume operation Do you thrive in fast-paced, high-volume operations? Are you the type of leader who enjoys building teams, driving performance and making things happen? We’re looking for a commercially driven Branch Manager to lead a newly opened trade and retail operation with huge growth potential. This is a business that values pace, common sense and strong operational leadership over corporate process and hierarchy. This is a brilliant opportunity for someone who enjoys being hands-on, visible within the operation and fully involved in driving branch performance, customer service and team culture. Why This Role is Different • A newly opened operation with huge opportunity for growth, • A business that gives leaders real autonomy and accountability, • High-volume, fast-paced environment with strong customer demand, • Opportunity to genuinely shape the culture and performance of the branch, • A growing independent business with exciting long-term plans What We’re Looking For • Strong Branch, Store or General Management experience within trade, retail, wholesale or merchant environments, • A commercially aware leader who understands sales, margin and operational KPIs, • Someone who thrives in fast-paced operational environments, • Strong leadership skills with the ability to coach, challenge and develop teams, • Hands-on management style with strong visibility across the operation, • Someone who can build strong customer relationships and drive repeat business, • Confident making decisions and improving operational performance Your Day-to-Day • Leading the overall branch operation and team performance, • Driving sales, profitability and customer service standards, • Managing stock availability, warehouse flow and operational standards, • Building strong relationships with trade customers and the local market, • Improving productivity, engagement and accountability across the branch, • Driving growth across sales, footfall and repeat business, • Ensuring strong standards across safety, compliance and operational delivery You’ll Be Perfect If You… • Enjoy pace, accountability and operational leadership, • Are commercially driven but highly people-focused, • Like being hands-on within the operation rather than office-based, • Thrive in customer-focused, high-volume environments, • Want the opportunity to grow and develop within an ambitious business About the Business Our client is a growing independent business with an outstanding reputation within the trade and retail sector. With continued investment and expansion plans, this is an exciting opportunity to join a business that is genuinely growing and investing in its people and operations. About us: This Branch Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: · Web: McCarthy Recruitment · LinkedIn: McCarthy Recruitment · Facebook: McCarthyRecruitment · Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

Job Title: New Business Development Representative, Europe Reporting to: VP, Sales, Europe Hours of work: 37.5 hours per week (Monday to Friday) Location: Chiswick, London (Hybrid Working – Wednesdays & Thursdays in-office) About the Company Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. About the Role We are seeking a dynamic, results-driven New Business Development Representative to lead our sales efforts across the European region. This senior-level role is focused on hunting new business, identifying strategic opportunities, and driving revenue growth. The ideal candidate is a go-getter with a “win-the-day” mentality, passionate about building relationships, understanding market dynamics, and closing deals. Key Responsibilities: • Proactively identify, pursue, and secure new business opportunities across the European media and entertainment landscape., • Develop and execute strategic sales plans to build a robust pipeline of prospects and convert leads into long-term clients., • Conduct market research to understand customer needs, industry trends, and competitive positioning., • Cultivate relationships with key decision-makers at broadcasters, content owners, OTT platforms, and media companies., • Collaborate with internal teams (Product, Marketing, Operations) to tailor solutions that meet client requirements., • Lead negotiations and close high-value deals that align with Encompass’s strategic goals., • Represent Encompass at industry events, conferences, and client meetings across Europe., • Must be able to provide regular daily, weekly monthly reporting on pipeline development, sales forecasts, and market insights within CRM. Required Education & Experience: • Proven track record of successfully closing complex B2B sales in the media, broadcast, or technology sectors., • Successful track record of leading, orchestrating and completing complex RFI, RFPs, RFQs., • Minimum of 10+ years in business development or sales leadership roles, preferably in the European market with Broadcast Media based customers, D2C, OTT, System integrators etc., • Deep understanding of media workflows, content distribution, and digital platforms, onprem and cloud and SaaS workflows., • Must have key contacts and experience in High Value Sports Business across Europe., • Experience selling cloud-based media services, live event solutions, or managed broadcast services., • Familiarity with European regulatory environments and media licensing frameworks., • Existing network of contacts within European broadcasters, sports leagues, or streaming platforms., • Experience working in a matrixed global organization., • Seasoned CRM user in Salesforce, HubSpot, Monday.com etc., • Must have extensive experience using Microsoft 360, Word, PPTX, Spreadsheet, Smartsheet, Jira, Confluence, etc. and other sales enablement tools. Required Skills: • Multilingual capabilities are preferred (especially French, German, Spanish or Italian)., • Exceptional communication, negotiation, and relationship-building skills., • Strong analytical skills with the ability to interpret sales data and market trends to inform strategy., • Self-starter with a high level of initiative, energy, and a relentless drive to succeed., • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities., • Willingness to travel across Europe as needed., • Must have a collaborative/ team work centric approach Key Performance Indicators (KPIs): • New Revenue Generation: Achieve quarterly and annual new business revenue targets., • Pipeline Growth: Build and maintain a qualified sales pipeline with clear progression stages., • Conversion Rate: Maintain a high lead-to-close ratio, demonstrating strong sales effectiveness., • Client Acquisition: Secure a targeted number of new logos (clients) per quarter., • Sales Cycle Efficiency: Reduce average time-to-close through strategic engagement and negotiation., • Market Penetration: Expand Encompass’s footprint in priority European markets and verticals., • Customer Engagement: Increase the number of high-quality meetings and proposals delivered monthly., • Cross-Functional Collaboration: Demonstrate effective coordination with internal teams to deliver tailored solutions. Benefits: • Competitive salary, • 25 days annual leave per annum (pro-rata) plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Benefits including; Eye care vouchers, Health Cash Plan, Income Protection & Life Assurance, • Cycle to Work scheme, • Season ticket loan, • Performance recognition awards and more!

Health & Safety Advisor West London Based (Hybrid) £42,000 - £45,000 Full-time, Permanent Step into a role where safety underpins one of the world’s most renowned FMCG brands. A leading international FMCG business is seeking a Health & Safety Advisor to support its EMEA operations. This is not a static, site-based role. It’s a regional position offering real breadth, influence, and visibility across a complex, fast-paced international environment. The Opportunity You’ll play a key role in shaping and delivering health & safety strategy across EMEA, supporting a diverse mix of environments – from corporate offices and manufacturing partners to high-profile events and activations. Operating as a trusted advisor, you’ll work closely with stakeholders across multiple countries, ensuring standards are not only met, but continuously improved. Key Responsibilities • Act as the H&S subject matter expert across EMEA operations, • Lead audits, risk assessments, incident investigations, and compliance activity, • Support the development and rollout of EMEA-wide H&S frameworks and systems, • Drive a proactive safety culture through coaching, engagement, and behavioural change, • Partner with internal teams and external providers to ensure best-in-class standards, • Support and develop local H&S coordinators across the region, • Travel across EMEA to support sites, partners, and key initiatives, • Apply understanding across manufacturing, logistics, and/or events environments What We’re Looking For • NEBOSH General Certificate (or equivalent Level 3 qualification), • Proven experience in a multi-site or international H&S role, • Strong working knowledge of H&S legislation and compliance frameworks, • Confident communicator, able to influence at all levels, • Pragmatic, solutions-focused approach with strong attention to detail, • Full UK driving licence and flexibility to travel across EMEA Apply now or get in touch to learn more...

Job Title : Exhibition Manager Location : London (Wembley) Report to : Regional Operations Manager About Exhibition Hub Exhibition Hub is a leader in creating and managing large-scale, immersive art and cultural exhibitions worldwide. With a portfolio that includes experiences like Van Gogh: The Immersive Experience, Titanic: The Immersive Voyage, and Bubble Planet : The immersive experience, we combine cutting-edge technology, storytelling, and design to captivate millions of visitors globally. Our exhibitions are currently hosted in cities across Europe, North America, and beyond, including Brussels, London, Atlanta, New York, Singapore, and Milan. Each experience offers a unique opportunity for audiences to connect with art and culture in accessible, interactive ways. At Exhibition Hub, we are dedicated to bringing art to life and making it available to everyone. Position Summary For our well-known Bubble Planet Exhibition, the Exhibition Manager will oversee the planning, execution, and management of exhibitions and events, ensuring seamless operations and an outstanding experience for clients and attendees. This role requires a proactive leader with excellent organizational skills and a keen eye for detail. Roles and responsibilities also include Team Leadership: • Lead and mentor the exhibition team, ensuring clear communication and effective collaboration., • Delegate tasks and responsibilities to the Assistant Exhibition Manager and other team members, providing guidance and support as needed. Client Relations: • Serve as the primary point of contact for clients, addressing any issues or concerns promptly., • Provide regular updates to clients on event progress and manage client expectations effectively. Marketing and Promotion: • Collaborate with the marketing team to develop promotional strategies and materials for events., • Ensure that events are effectively marketed and attract the desired audience. On-Site Management: • Oversee on-site event operations, including setup, execution, and teardown., • Address any unforeseen issues or emergencies that arise during the event. Post-Event Evaluation: • Participate in the post-event evaluations to assess the success of the exhibition and gather feedback from clients and attendees., • Prepare and present detailed reports on event performance and areas for improvement. Preferred Qualifications and Experience • Bachelor's degree in Event Management, Hospitality, Business Administration, or a related field., • Minimum of 5 years of experience in event management or a similar role within the exhibition industry., • Proven experience in managing large-scale exhibitions and events., • Proven experience in managing a large team with flexible schedules., • Strong project management skills with the ability to handle multiple tasks and deadlines., • Excellent communication and interpersonal skills, with a customer-focused approach., • Proficiency in Microsoft Office Suite., • Ability to work flexible hours, including evenings and weekends, as required by event schedules. If you are interested to join our team, please send us an email with your resume to : clothilde@exhibitionhub.com

Senior Project Co-ordinator (Freight Forwarding) Purpose of the Position The Senior Project Co-ordinator is responsible for maximising profitability across job files while maintaining a high standard of customer service across import and export operations. The role ensures operational excellence, productivity, and customer satisfaction, while supporting overall business performance. Key Responsibilities The role requires ownership of day-to-day operational activities, commercial performance, and customer service across project and general forwarding shipments. Responsibilities include coordinating complex multimodal movements, managing suppliers and subcontractors, and ensuring shipments are completed efficiently and profitably. Key duties include: • Lead RFQs, RFIs, and tender submissions from clients and network partners., • Maximise profitability through supplier negotiation and cost control., • Manage multimodal transport operations including road, sea, air, warehousing, imports, exports, and out-of-gauge cargo., • Oversee shipments from order acceptance through file opening, booking, pick-up, transit, and final delivery., • Provide operational planning, scheduling, and service solutions., • Prepare ad hoc quotations and respond to customer enquiries., • Monitor urgent deliveries, customs clearance, and on-time cargo delivery., • Handle operational exceptions, irregularities, and corrective actions., • Complete operational job costing and maintain accurate system records., • Issue arrival notifications and provide track & trace updates., • Coordinate transit shipments and execute customer shipping instructions., • Manage customs subcontractors and evaluate supplier capability and performance., • Control temporary import/export files and supporting documentation., • Maintain standard operating procedures and full use of operational systems., • Support customer retention through consistent service excellence., • Provide forwarding and logistics support to the sales team. Requirements & Skills The successful candidate will have strong freight forwarding knowledge and a practical understanding of project cargo operations. Experience handling complex shipments across multiple transport modes is essential, with sector exposure in Oil & Gas, Mining, or Energy considered advantageous. Key requirements include: • Strong operational knowledge of air freight, logistics, and supply chain management., • Commercial awareness and ability to identify profitable solutions., • Good understanding of freight products, systems, and processes., • Strong communication and interpersonal skills., • Customer-focused and solutions-driven approach., • Ability to manage multiple priorities in a fast-paced environment., • Strong organisational and problem-solving skills. Education & Experience • Previous operational experience within freight forwarding or logistics., • International working experience preferred., • Fluent English, written and spoken.

We are seeking a Civil & Structural Engineer to be based on site handling Design & Technical Management for the Civil , Structural & Architecture packages on 10 + Mega Watt Data centres.\n\nManaging design development from concept through construction, ensuring buildability, cost efficiency, compliance, and integration with site operations. The desire is for this individual to have a BIAS towards the civil & engineering elements.\n\nThis person will feel comfortable pulling a project out the ground and handling an array of subterrain elements from earthworks excavation, muck shift , de-watering, piling, concrete slabs and general substructure works.\n\nA lot of time, money and energy is spent ensuring that the design is fit for purpose to compliment aggressive programs. These technology clients want a return upon the investment ASAP so it's all about program and thinking outside the box.\n\nThe projects you will be based on range from the London Region to the Midlands. Depending upon timings and your location you will be placed on the project most suitable. For these reasons & to fit the culture of the business you need to be able to drive and be open to working away as the site locations aren't all next to public transportation locations.\n\nResponsibilities\n\n Lead the in-house design of:\n\n Piling systems (e.g., CFA, driven, rotary bored piles)\n\n Ground-bearing and suspended concrete slabs\n\n Associated substructures (pile caps, ground beams, rafts)\n\n Manage design programs to align with construction sequencing\n\n Ensure all designs comply with relevant standards (e.g. Eurocodes, British Standards)\n\n Co-ordinate between construction teams, temporary works & geo-technical\n\n Ensure design solutions are practical, buildable, and aligned with methodology.\n\n * Review and improve when you can. Is there a value engineering option ?\n\n Resolve technical queries (RFIs) during construction.\n\n Support in procurement & commercial inputs if called upon working in the SLT.\n\nSoftware\n\n Structural design software (e.g., Tekla Structural Designer, Robot, STAAD)\n\n AutoCAD / Revit (for coordination)\n\n Excel for design/calculations\n\nReporting Line\n\nHead of Design & Project Director\n\nInterfaces with: Project Managers, Site Managers, Commercial Team, External Consultants\n\nSuccess Measures (KPIs)\n\n Timely delivery of design packages\n\n Reduction in design-related site issues\n\n Cost savings through value engineering\n\n Compliance and zero major design NCRs\n\n Smooth coordination between design and construction\n\nRequirements\n\nDegree in Civil or Structural Engineering\n\nChartered or working toward chartership (e.g., ICE or IStructE).\n\nClear communicator able to act concisely and calm\n\nStrong technical understanding of concrete slab, temporary works & sub-structures\n\nWhat We Offer\n\n Salary range of £65-80,000 Basic\n\n Up to 11 % Car allowance\n\n Business related travel paid\n\n If you need to stay over fully expensed apartment or Hotel will be provided\n\n Competitive Pension & BONUS\n\n Opportunities for career development and RAPID progression

Role: Bookkeeper \nLocation: Southall (onsite)\nSalary: £35-45k\n\nOur client is a well-established business within the construction industry, who are seeking a Bookkeeper to join their growing team. This is an excellent opportunity for a detail-oriented and proactive individual to support their finance operations and contribute to the smooth running of their accounts function.\n\nKey responsibilities for the Bookkeeper;\n Processing invoices, payments, and receipts accurately and in a timely manner\n Managing purchase ledger and sales ledger transactions\n Reconciling supplier statements and bank accounts\n Assisting with payroll preparation and CIS submissions\n Preparing financial reports and supporting month-end processes\n Liaising with suppliers, subcontractors, and internal teams regarding account queries\n General administrative duties to support the finance department\n\nPerson specification of the Bookkeeper;\n Previous experience in an accounts/finance administration role (construction industry experience desirable)\n Proficiency in Sage accounting software (preferred)\n Strong attention to detail with excellent numerical accuracy\n Good communication and organisational skills\n Ability to work independently and as part of a team\n* Competency with Microsoft Office, particularly Excel\n\nIf you feel the above Bookkeeper specification matches your professional background, click apply

This position involves maintaining and repairing a range of ground support equipment (GSE) to ensure smooth and safe airport operations. You'll be working as part of a dedicated engineering team, delivering high-quality servicing and providing a best-in-class experience for business customers.\n\nKey Responsibilities\n\nService, maintain, and repair a wide range of GSE equipment to required standards\nCarry out vehicle mechanical and electrical PPM in line with scheduled plans\nComplete all service documentation and job cards accurately and on time\nLiaise with internal stakeholders and support safe, efficient turnaround of equipment\nWork in full compliance with health and safety legislation and company procedures\n\nRequired Experience & Qualifications\n\nStrong HGV mechanical experience (essential)\n5 years checkable work history to obtain an airside pass\nCity & Guilds in motor mechanics engineering (or equivalent)\nAbility to pass CRC checks and obtain GSAT certification through in-house training\n\nWhat's on Offer\n\nCompetitive salary package plus shift allowance\nAnnual bonus\nContributory pension scheme\nEnhanced parental policies\nAnnual leave rising with service\nLife assurance at 2x salary\nOn-site parking\nEmployee benefits scheme, including retail, health, gym discounts, and Cycle2Work

We are partnering with a leading aviation services provider to appoint a Safety & Environmental Director with responsibility across the UK & Ireland.\n\nThis is a senior leadership role focused on strengthening safety culture, enhancing compliance, and driving consistent standards across multiple operational sites. You will work closely with senior stakeholders to embed best practice, improve performance, and ensure a proactive, forward thinking approach to safety and environmental management.\n\nThe role combines strategic oversight with regular on site engagement, requiring a leader who can influence at all levels while remaining close to frontline operations.\n\nKey Responsibilities\n\n Lead and evolve the regional safety and environmental strategy, working in partnership with internal leadership, clients, and airport stakeholders\n\n Oversee the ongoing development and application of the Safety Management System (SMS), ensuring consistency and continuous improvement\n\n Act as a key advisor to operational leaders, supporting the effective delivery of safety, health, and training initiatives\n\n Drive proactive risk management activity, including assessments, behavioural safety programmes, and wider EHSS initiatives\n\n Coach and influence local management teams to embed strong safety behaviours and maintain high compliance standards across operations\n\n Carry out detailed site audits, identifying gaps and implementing improvement plans\n\n Take ownership of incident and aircraft damage investigations, ensuring thorough root cause analysis and sustainable corrective actions\n\nExperience & Skills\n\n Demonstrated experience in a safety, environmental, or operational leadership role within a regulated environment\n\n Strong ability to influence stakeholders and drive change across multiple sites or business units\n\n Commercial awareness with the ability to balance safety, compliance, and operational performance\n\n Excellent analytical and problem solving capability\n\n Strong written communication skills, with experience producing clear technical and operational reports\n\n Advanced working knowledge of Microsoft Office, particularly Excel\n\nDesirable Background\n\n Experience within aviation, ground handling, or similarly complex operational environments\n\n Understanding of UK & Ireland EHS regulatory frameworks\n\n Exposure to training systems or Learning Management Systems (LMS)\n\nWorking Environment\n\n * This role blends office based activity with regular operational site visits. You will spend time in active airside environments, requiring a hands on approach and flexibility to travel across the region, including occasional out of hours requirements

Payroll & Benefits Adviser\n\nCompetitive | Full-time | Permanent | London\n\nA leading educational foundation is seeking an experienced Payroll & Benefits Adviser to join its established HR & Payroll function. This is a key role supporting the delivery of accurate, compliant and high‑quality payroll services across multiple payrolls, while deputising for the Payroll Manager and taking ownership of the monthly payroll for c.200 employees.\n\nThis position offers the opportunity to work within a collaborative, professional environment where accuracy, integrity and strong stakeholder relationships are essential.\n\nThe Role\n\nYou will play a central part in ensuring the smooth running of monthly payrolls and benefits administration across the organisation. Acting as the Payroll Manager's deputy, you will take responsibility for the end‑to‑end payroll cycle for one of the organisation's core payrolls, while supporting wider payroll operations and statutory reporting.\n\nKey responsibilities include:\n\nEnd-to-end monthly payroll processing for c.200 employees, ensuring accuracy, compliance and timely delivery.\nSupporting multiple Foundation payrolls, working closely with the Payroll Manager.\nManaging sickness absence processing and reporting, ensuring accurate data capture and statutory compliance.\nAdministering pension schemes, including salary sacrifice arrangements and employee enrolment support.\nResponding to payroll and pension queries, providing clear guidance to employees and managers.\nProducing monthly payroll reports, headcount data, reconciliations and management information.\nSupporting statutory submissions, including gender pay gap and ONS reporting.\nCoordinating staff benefits, such as healthcare and cash plan schemes.\nWorking in partnership with HR, ensuring data accuracy and seamless integration between HR and payroll systems. \n\nAbout You\n\nYou will be an experienced payroll professional with strong technical knowledge, excellent attention to detail and the confidence to deputise for a Payroll Manager when required.\n\nEssential experience:\n\nProven experience running end-to-end UK payrolls.\nStrong understanding of payroll legislation, statutory payments and HMRC processes.\nExperience using multiple HR and payroll systems.\nConfident with Excel and reporting tools.\nKnowledge of pensions, salary sacrifice and benefits administration.\nAbility to manage deadlines, solve problems and communicate effectively across teams. \n\nDesirable experience:\n\nExposure to salary sacrifice pension schemes.\nExperience within multi‑payroll or multi‑entity environments.\nFamiliarity with systems such as Oasis, iTrent, or Business Objects. \n\nPersonal Attributes\n\nHigh levels of integrity and discretion.\nCalm, resilient and able to work under pressure.\nCollaborative, approachable and confident building strong internal relationships.\nDetail‑driven with excellent organisational skills. \n\n51577JM\n\nINDPAYS\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Chapman Recruitment are looking for an experienced Business Area Manager to oversee the operational management of designated projects while coordinating company sales and marketing activities to achieve growth and profitability targets. This senior Business Area Manager role will work closely with the Managing Director and management team to ensure company objectives, operational performance, and customer satisfaction standards are consistently achieved.\n\nBusiness Area Manager – Key Responsibilities:\n• Manage and monitor the day-to-day operations of designated projects to achieve profit targets and key performance objectives.\n• Work with senior management to establish operational objectives, plans, and budgets.\n• Promote the business through excellent customer care and client relationship management.\n• Develop and maintain relationships with suppliers, trade associations, industry bodies, and key business contacts.\n• Review and approve estimates, monitor contract performance, and manage variations and final accounts.\n• Identify new sales opportunities and contribute to sales and marketing plans to support business growth.\n• Monitor competitor activity and market trends to protect and enhance company profitability.\n• Support employee development through training and performance management.\n• Attend management and sales meetings to review company performance and future opportunities.\n• Accept customer orders and coordinate their execution to ensure contract requirements are met.\n• Assist in maintaining the company’s reputation for quality, competitiveness, and customer satisfaction.\n\nBusiness Area Manager – Required Personal Attributes:\n• Proven experience in a senior operational or business management role within construction, engineering, or building services.\n• Strong commercial and contractual knowledge including variations, cost forecasting, and final accounts.\n• Excellent leadership, communication, and stakeholder management skills.\n• Strong business development and client relationship management experience.\n• Ability to manage multiple priorities and work effectively to tight deadlines.\n• Commercially focused with a strong commitment to quality, profitability, and customer satisfaction.\n\nWhat you will receive as Business Area Manager:\n• Senior leadership role within a growing and reputable business.\n• Competitive salary and benefits package.\n• Opportunity to contribute to company growth and strategic development.\n• Long-term career progression within a stable and expanding organisation

We are inviting applications for Relationship Officers role for an International Bank based in Harrow. \n\nJob Purpose: \n\nBusiness generation through the branch channels.\nManage, acquireand grow relationships of key customers of the Branch.\nAdherence to compliance policies and organizations standard operating procedures.\nUundertaking projects and assignment from time to time as directed by Supervisor.Area of Responsibility:\n\nLead generation and acquisition of bank products through for Branch Channel.\nTo identify potential Business Banking Customers, offer products and services in order to increase customer base.\nAchievement of Business Targets as per timelines.\nTo maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs.\nTo prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base.\nTo enhance relationship value of existing customers and suggesting products in accordance to their requirement.\nAcquire new relationships to increase customer base and business\nTo understand the market needs and give feedback to the Product Development Team to plug the product gaps.\nEnsuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of BankJob Authorities:\n\nPeople Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel\nOperational Related: Adhere to all policies and procedures for transactional banking, AML and KYC

This role oversees end-to-end site operations for a fast-paced international food manufacturer in Wembley, driving performance across production, planning, and logistics. The Operations Manager will lead teams, deliver continuous improvement, and ensure all quality, safety, and efficiency standards are consistently achieved.\n\nClient Details\n\nOur client is a well-established and rapidly growing international food business with a strong presence across UK and European retail and foodservice channels. Known for their commitment to quality, innovation, and customer satisfaction, they operate a fast-paced production environment supplying a diverse product portfolio to major customers.\n\nDescription\n\nThe Operations Manager will be responsible for driving operational excellence across the site, ensuring that production, warehousing, and supply chain activities run efficiently and safely. You will play a key role in developing people, strengthening processes, and supporting the organisation through its next stage of growth.\n\nKey responsibilities include:\n\nLeading day-to-day operations across production, planning, and logistics to meet business targets.\nImplementing continuous improvement initiatives to optimise output, reduce waste, and enhance product quality.\nEnsuring all activities fully comply with food safety, quality, and health & safety standards.\nManaging and coaching a diverse operational team, building strong capability at all levels.\nCollaborating closely with senior leadership on strategic projects, including capacity expansion and process upgrades.\nMonitoring KPIs, analysing performance trends, and driving corrective actions where needed.\nBuilding a culture of accountability, teamwork, and high performance.Profile\n\nThe ideal Operations Manager candidate will have:\n\nSignificant experience in a leadership role within food manufacturing, FMCG, or a similarly fast-paced environment.\nStrong understanding of production processes, planning, and supply chain dynamics.\nA proven track record of delivering operational improvements and embedding CI methodologies (Lean, Six Sigma, etc.).\nExcellent communication, leadership, and stakeholder-management skills.\nA hands-on, solutions-focused mindset with the ability to thrive in a dynamic growth environment.\nIntermediate excel knowledge - Understandings of V-lookups, IF statements etc.Job Offer\n\nAn exciting opportunity to join a thriving international business with strong growth ambitions. Competitive salary and benefits package, coupled with the chance to make a significant impact on site performance and future success.\n\nLogistics Distribution and Supply Chain

Job Title: Process and Project Manager – Operations / Supply Chain / ERP Focus\n\nLocation: Hayes, UK ( hybrid flexibility )\nSalary: £60,000 + bonus\n\nAbout the Role:\nWe are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on process improvement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions.\n\nYou will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for someone with strong project management skills and a passion for change management.\n\nQualifications & Skills:\n \nBachelor’s degree in Business, Project Management, or related field. \nProject management certification (PMP, Prince2, or equivalent). \nMinimum of 5 years’ experience in process and project management, ideally in an international context. \nProven track record of delivering large-scale projects on time and within budget. \nStrong understanding of process and project management methodologies (Agile, Waterfall, Lean). \nProficiency with project management software (MS Project, Teams, Planner). \nExcellent change management, communication, and stakeholder engagement skills. \nAbility to work independently and collaboratively in a fast-paced environment. \nCandidates must be within a 45 minutes commute to Hayes Key Responsibilities:\n \nAnalyse and optimise operations and supply chain processes to enhance efficiency and align with international standards. \nIdentify inefficiencies, bottlenecks, and areas for improvement, implementing solutions to streamline workflows. \nLead projects, tracking timelines, risks, and deliverables to ensure successful implementation. \nCoordinate initiatives with teams across departments and geographies, serving as the main point of contact for stakeholders. \nWork closely with technical teams to ensure ERP/CRM systems are configured to meet business needs. \nProvide training, documentation, and support for staff to ensure successful adoption of new processes and systems. \nSupport ongoing continuous improvement initiatives and maintain data integrity within ERP/CRM systems. Benefits:\n \n25 days holiday per year \nPrivate health insurance and pension \nOpportunities for professional development and cross-functional collaboration \nStaff purchase schemes and product benefits

Maintenance Engineer London (Wembley/ Park Royal) - Senior Role\n\nSalary: £62,000 plus bonus \n Shifts: 4 on 4 off DAYS only\n Sector: Manufacturing / Production\n\nOverview\n\nOn behalf of our client, a leading name in the manufacturing sector, we are recruiting for an experienced Lead Maintenance Engineer. This role offers an excellent opportunity for a hands-on engineer with strong leadership skills and an electrical bias to take ownership of maintenance operations within a busy production environment.\n\nThe successful Lead Maintenance Engineer will be responsible for both supervising the maintenance team and remaining actively involved in day-to-day maintenance and repair activities across the facility.\n\nKey Responsibilities\n\nAct as the Lead Maintenance Engineer, overseeing and coordinating all site maintenance tasks.\nLead, guide, and support a team of multi-skilled maintenance technicians, ensuring smooth operation and minimal downtime.\nRemain hands-on, carrying out fault finding, repairs, and preventative maintenance on a range of electrical and mechanical machinery.\nPlan and manage preventative maintenance schedules, ensuring all work is completed to high standards and in a timely manner.\nSupport continuous improvement initiatives, recommending and implementing efficiency and reliability enhancements.\nEnsure compliance with health and safety regulations and company maintenance standards.\nLiaise with production and operations teams to quickly resolve technical issues and support manufacturing targets.Candidate Requirements\n\nProven experience as a Lead Maintenance Engineer or Senior Maintenance Engineer in a manufacturing or production environment.\nHand on experience of maintaining machinery. \nPrevious experience leading or mentoring a maintenance team.\nRecognised engineering qualification (HNC/HND/NVQ Level 3 or equivalent) in Electrical or Mechanical Engineering.\nStrong problem-solving abilities and a proactive approach to maintenance.\nExcellent communication and organisational skills.\nFlexibility to support shift patterns or call-out requirements as needed.Opportunity\n\nThis is an exciting opportunity for a driven and capable Lead Maintenance Engineer to join a well-established manufacturer with a strong reputation for quality and innovation. The role offers stability, career progression, and the chance to make a real impact on the performance and reliability of key production assets.\n\nKeywords / Tags: Engineering Team Leader, Lead Maintenance Engineer, FMCG Jobs, Manufacturing Jobs, Reliability Engineering, Maintenance Supervisor, Preventive Maintenance, Leadership in Engineering\n\nApplication Process\n\nIf you have the above skills and wish to be considered for this Engineering Team Leader/ Lead Maintenance Engineer position or find out more details then please contact Simon on (phone number removed) or submit your CV to (url removed) or simply click apply below.\n\nLead Maintenance Engineer is commutable from Watford, Acton, Southall, Slough, Staines, Twickenham, Edgware, Stanmore, Rickamansworth, Hendon, Ruislip, Harrow, Heathrow, Beaconsfield, Amersham, Barnet, Hounslow, Ickenham, Windsor and other parts of Herfordshire, Buckinghamshire and London\n\nWhy work with Proactive?\n\nProactive Global are an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role!\n\nProactive Global is committed to equality in the workplace and is an equal opportunity employer.\nProactive Global is acting as an Employment Business in relation to this vacancy

Shape the Passenger Experience at London Heathrow Airport\n\nAt Cobalt, we don’t just move passengers — we shape their journey at one of the world’s busiest and most complex airports. We are now looking for an outstanding Passenger Services Manager to lead a large‑scale, high‑profile operation at Heathrow Airport, where safety, service and performance truly matter, minute by minute.\n\nThis is a pivotal, senior leadership role for a commercially astute operational professional who thrives in fast‑paced environments, inspires large frontline teams, and builds trusted partnerships with major airline customers.\n\nAbout the Opportunity\n\nYou will take full responsibility for a c.300‑strong Passenger Services colleagues, supported by a team of Shift Leads, delivering consistently safe, efficient and high‑quality services to our airline partners.\n\nAs the senior leader on the ground, you’ll balance service excellence, contractual delivery and commercial performance, while shaping culture, developing future leaders and continuously improving how we operate.\n\nThis role is based at London Heathrow Airport and reports directly to the Head of Operations.\n\nWhat You’ll Be Doing\n\nLeading and inspiring a large, diverse frontline workforce across Heathrow\nBuilding a strong, accountable leadership culture through your Shift Leads\nActing as the senior operational interface for airline customers\nDriving performance against SLAs while protecting quality and cost control\nTaking end‑to‑end accountability for safety, compliance and service delivery\nEmbedding a continuous improvement mindset across the operation\nOwning departmental budgets, resourcing models and labour efficiency\nDeveloping future leaders through coaching and structured development\nMaintaining effective relationships with employees and trade unionsWhat Success Looks Like\n\nTrusted, credible relationships with airline partners\nA confident, engaged leadership team running a stable operation\nTangible improvements in service quality, efficiency and customer satisfaction\nA safe, compliant operation with a strong improvement cultureAbout You:\n\nYou’ll be an experienced operational leader with:\n\nSenior leadership experience in aviation, ground handling or complex service environments\nA proven track record of leading large, multi‑layered teams\nStrong commercial and financial acumen\nExperience operating confidently in a unionised environment\nThe presence, resilience and judgement to lead at scale and paceWhy Join Cobalt?\n\nA senior, visible leadership role at London Heathrow Airport\nReal scope to influence strategy, performance and customer relationships\nThe opportunity to lead at scale in a high‑impact operational environment\nA business that values safety, people and continuous improvementTo know more about the Company, please access: (url removed)\n\nReady to lead where it truly counts?\n\nHow to Apply:\n\nTo be considered for this role, you must be currently resident in the UK and hold the Right to Work in the UK. Please note that visa sponsorship is not available for this position.\n\nIf you meet the requirements and are ready to lead at scale in a high‑profile operational environment, we’d like to hear from you.\n\nApply now and help shape the passenger experience at Heathrow