Front of House Team Member - Al Sorriso Ltd

Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.

We’re looking for a reliable, hands-on street food team member to work across our street food stalls and occasionally support the café. This is a proper operational role — fast-paced, customer-facing, and physical at times — and suits someone who enjoys working with food, keeping standards high, and being part of a small professional team. What you’ll be doing Serving customers during busy service Preparing and assembling food Keeping your station clean and organised Following food safety and hygiene procedures Helping with setup, pack-down, and closing Occasionally covering café shifts if needed Useful experience Previous street food or food service experience (preferred) Coffee-making experience is a bonus (training can be provided) Comfortable working at pace while staying focused and professional What we’re looking for Reliable and punctual Happy to do full operational duties (service, cleaning, closing) Calm and professional under pressure Willing to follow clear procedures and boundaries.