Assistant Manager
hace 1 día
London
Terrazza Hampstead is seeking a highly motivated and experienced Assistant Manager to support the General Manager in overseeing the daily operations of our authentic Italian restaurant. This pivotal role requires a passion for exceptional customer service, strong leadership skills, and a commitment to maintaining our high standards of quality and efficiency. Key Responsibilities: • Assist the General Manager in all aspects of restaurant operations, including front-of-house and back-of-house management., • Lead, motivate, and train staff to deliver outstanding service and ensure a positive working environment., • Oversee customer satisfaction, handling inquiries and resolving issues efficiently and professionally., • Manage reservations, seating, and table service to ensure smooth flow and optimal guest experience., • Monitor inventory, manage stock levels, and assist with ordering supplies., • Ensure compliance with health, safety, and hygiene standards., • Support with scheduling, performance management, and administrative tasks., • Contribute to achieving operational goals and financial targets. Requirements: • Proven experience in a supervisory or assistant management role within a busy restaurant or hospitality environment., • Strong understanding of restaurant operations, including service, kitchen coordination, and inventory management., • Excellent leadership, communication, and interpersonal skills., • Ability to work effectively under pressure and in a fast-paced setting., • A keen eye for detail and a commitment to maintaining high standards., • Flexibility to work evenings, weekends, and holidays as required., • A passion for Italian cuisine and hospitality is a plus., • Right to work in the UK. We Offer: • A competitive hourly rate., • Delicious staff meals during shifts., • A vibrant, supportive, and team-focused working environment., • Opportunities for professional development and career growth within our establishment.