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We are seeking a friendly and efficient Receptionist to join our team. The ideal candidate will have: • Experience operating a till and handling cash transactions., • Excellent communication and interpersonal skills to interact positively with customers., • The ability to manage a fast-paced environment and handle busy periods effectively.

We are a busy, authentic Italian restaurant in Chiswick committed to delivering high-quality food and excellent customer service in a warm and welcoming environment. Role Overview We are seeking an experienced Front of House Staff Member to join our team on a part-time basis. The successful candidate must have a minimum of 2 years’ experience in the hospitality industry, preferably within an Italian or similar full-service restaurant. You will be responsible for delivering exceptional customer service and ensuring smooth day-to-day front of house operations. Key Responsibilities • Greeting and welcoming guests in a friendly and professional manner, • Taking food and drink orders accurately, • Serving food and beverages promptly and efficiently, • Explaining menu items, daily specials, and drinks, • Handling customer queries and resolving complaints professionally, • Processing payments and operating the till, • Maintaining cleanliness and organisation of dining and service areas, • Assisting with opening and closing duties, • Experience in a busy restaurant environment, • Excellent communication and customer service skills, • Confident handling cash and card payments, • Ability to work under pressure, • Knowledge of Italian cuisine and wines, • Bar experience

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Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.