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To help on the ground day operations ensuring timing of event runs smoothly.
Research and analyze market trends, competitors, and customer needs to uncover opportunities for growth. Develop strategic initiatives to target potential markets. Establish and maintain strong, long-term relationships with existing and pro spective clients. Act as the main point of contact for client queries and negotiations. Collaborate with senior management to design and implement growth strat egies. Define business development objectives and set achievable goals. Create persuasive business proposals, pitches, and presentations. Coordinate with internal teams to tailor offerings to client requirements. Develop and execute plans to increase sales and profitability. Track revenue targets, ensuring they are met or exceeded. Attend industry events, conferences, and networking sessions to expand professional connections. Build partnerships with relevant stakeholders and organizations. Negotiate contracts, pricing, and terms with clients or partners. Ensure all agreements align with company policies and objectives. Measure the effectiveness of business development strategies through KPIs and metrics. Manage budgets, resources, and staffing to meet operational goals. Report progress and outcomes to senior leadership. Work closely with marketing, sales, and product development teams to align efforts. Provide guidance to junior staff or business development teams. Ensure compliance with company policies, safety regulations, and industry standards. Maintain accurate records of interactions and outcomes using CRM tools or databases.
About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
We are seeking an experienced and innovative Marketing Manager to lead our marketing and digital strategy across UK and Dubai property markets. The ideal candidate will be responsible for planning, executing, and optimising campaigns to generate quality leads, strengthen brand visibility, and support the sales team in both residential and commercial real estate sectors. Key Responsibilities: Marketing Strategy & Planning Develop and execute annual marketing plans aligned with business goals Design campaigns to promote property listings, company services, and brand values Coordinate launch events, property exhibitions, and promotional activities Monitor competitor activity and market trends to adjust strategy Digital Marketing Manage all digital channels including Google Ads, SEO, Facebook, Instagram, LinkedIn, Company Website and YouTube Develop content strategies across platforms (paid and organic) Oversee email marketing, retargeting, and lead nurturing campaigns Manage website content, performance, SEO, and landing pages Analyse web traffic, lead conversion, and campaign ROI using tools like Google Analytics, Meta Ads Manager, and HubSpot Lead Generation & CRM Implement lead generation funnels through digital campaigns and landing pages Collaborate with sales team to qualify leads and track performance Maintain and manage the company’s CRM database (e.g., Zoho, Salesforce, Bitrix24) Creative & Branding Manage creative direction for marketing materials, brochures, banners, and digital assets Ensure brand consistency across all channels Work with designers, photographers, and videographers for content creation (especially for property shoots) Property Marketing Coordinate property listing marketing across major platforms (Rightmove, Zoopla, etc.) Prepare and optimize listing copy, images, and videos Track engagement and lead performance on each platform Team Leadership & Collaboration Manage and mentor junior marketing staff or external freelancers Collaborate with agents, business development, and admin departments Liaise with third-party agencies or developers for co-branded campaigns Key Skills & Qualifications: Degree in Marketing, Business, Digital Media, or related field Minimum 2–3 years of experience in real estate marketing or property tech Strong knowledge of social media advertising, PPC, SEO, and analytics Experience with CRM and automation tools Excellent writing, presentation, and communication skills Ability to manage multiple campaigns across regions (UK & UAE preferred) Creative eye for visuals and property presentation Desirable Experience: Working in a property or real estate firm (lettings, sales, off-plan, or commercial) Familiarity with UK and Dubai property markets Graphic design or video editing skills (Canva, Adobe, etc.)
⚽ Become a Football Match Organiser with FT PLAY FT PLAY is transforming how grassroots football works—connecting players, streamlining match management, and building vibrant local communities. As we grow across Essex, we’re calling on passionate game leaders to become Match Organisers and take charge of the football movement. 📍 Location National UK 💼 Your Role As a Match Organiser, you’ll run football sessions in your area. From booking pitches to managing game flow, you’ll build trusted connections with local players while creating a top-notch football experience. Your key responsibilities: Schedule and host matches Organize teams and manage bookings Welcome players and foster a positive vibe Record Matches Ensure smooth match-day coordination 🧠 You’re a Great Fit If You... Have strong organisational and people skills Communicate confidently and lead with energy Know the game and have a passion for football Thrive in busy environments and love bringing people together Already run a football group, or want to build your own from scratch Have flexibility around match times and venue logistics (Bonus) Experience in sports management or event coordination 📌 Important Details This is a self-employed role Organisers independently fund pitch bookings FT PLAY takes a service fee for platform usage, covering access to tools, promotion, and verified stat tracking You earn based on match participation, giving you full control over your football operation 🎁 What You Get FT PLAY-branded bibs Visibility on a growing platform A chance to build something meaningful in your area 🌱 Built for Leaders & Dreamers This role is perfect for: Experienced match organisers looking to level up their community Entrepreneurial football lovers ready to turn passion into a venture Whether you’re already running games or just starting out, FT PLAY gives you the platform, the gear, and the momentum.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. - Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales. - Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. - Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under pressure. - Knowledge of inventory management, point-of-sale systems, and business operations. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a dedicated and enthusiastic Food Runner to join our vibrant team in a fast-paced restaurant environment. As a Food Runner, you will play a crucial role in ensuring that our guests receive their meals promptly and efficiently. This position requires excellent communication skills and a passion for the culinary arts, as you will be the vital link between the kitchen and the dining area. Duties - Deliver food and beverages from the kitchen and bar to our guests in a timely manner, ensuring accuracy and presentation. - Communicate effectively with kitchen staff to coordinate meal preparation and delivery. - Assist in maintaining cleanliness and organisation of the dining area and service stations. - Help with meal preparation when necessary, adhering to food safety standards. - Support waitstaff by providing assistance during busy periods, including clearing tables. - Ensure that all food items are served at the correct temperature and in accordance with restaurant standards. - Collaborate with team members to enhance guest experiences and address any concerns promptly. What we are looking for - Previous experience in a restaurant or hotel setting is preferred but not essential. - Familiarity with culinary terms and food preparation techniques is advantageous. - A strong understanding of food safety practices is highly desirable. - Excellent communication skills are essential for interacting with both guests and kitchen staff effectively. In return, you will be rewarded with - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 employee referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. Join us as we create memorable dining experiences for our guests!
Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: - Strong culinary background, particularly in high-volume or off-site catering - Experience managing kitchen teams and fast-paced operations - Flexibility and problem-solving in dynamic event environments - Ability to lead by example and remain calm under pressure - Valid food hygiene certifications and awareness of allergen protocols - Willingness to travel and work irregular hours (nights/weekends)
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times
Job Title: Vegetarian Chef (with Catering Experience) 🕒 Working Hours: 37.5 hours per week 💷 Salary: Competitive £39000 📝 Job Type: Full-time, Permanent About Us: Vegie Master Ilford is a fast-growing vegetarian restaurant known for its authentic, flavorful, and healthy plant-based dishes. Alongside our in-house dining, we also cater to events, functions, and community gatherings with tailored vegetarian menus. Job Description: We are seeking an experienced Vegetarian Chef to join our dynamic team. The ideal candidate must have a minimum of 3 years’ experience in preparing pure vegetarian meals and should also have experience handling catering operations (including event orders, large batch cooking, and menu planning for functions). Key Responsibilities: Prepare and cook a range of pure vegetarian dishes for daily restaurant service and catering orders Plan and execute customized menus for catering clients, including events, parties, and festivals Manage the kitchen during large-scale catering operations Ensure food consistency, taste, and quality across all meals served Maintain high standards of hygiene and food safety Monitor inventory and coordinate timely ordering for both restaurant and catering needs Coordinate with management on staffing and logistics for external catering events Train and supervise junior kitchen staff as required Requirements: Minimum 3 years' experience in vegetarian cooking (restaurant or catering) Strong experience in bulk cooking and catering operations Excellent organizational and time-management skills Strong understanding of vegetarian ingredients, spices, and preparation methods Ability to work flexible hours, including weekends and evenings when catering events are scheduled Knowledge of UK food hygiene and safety regulations Ability to manage pressure during high-volume service periods Preferred (Not Essential): Experience with Indian vegetarian cuisine Valid UK food hygiene certification Prior experience in managing outdoor food stalls or food trucks (bonus)
Job Title: Food Runner Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination, renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Food Runner to join our team at Gilgamesh Restaurant. The Food Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.
Position: Marketing Executive Annual Salary: £31,000 Location: London, UK Company Overview: PEARSON EDEXCEL LIMITED is part of Pearson plc, a global leader in education. We deliver world-recognized qualifications, including GCSEs, A-Levels, and BTECs, and work with schools, colleges, and learners worldwide. We are now hiring a Marketing Executive to support our marketing efforts and help drive business growth. Key Responsibilities: 1.Marketing Campaigns Plan and execute marketing campaigns to promote Pearson Edexcel qualifications. Coordinate with teams to deliver digital, print, and event-based campaigns on time and within budget. 2.Market Research Gather and analyze data on market trends, customer needs, and competitor activity. Provide insights to refine marketing strategies and identify growth opportunities. 3.Content Creation Produce engaging marketing materials such as brochures, social media content, emails, and web copy. Ensure consistency with brand guidelines and tone. 4.Event Management Assist in organizing events, exhibitions, and webinars. Handle logistics, promotion, and post-event analysis to maximize impact and audience engagement. 5.Reporting and Analysis Monitor campaign performance using analytics tools. Prepare reports with key metrics and suggest improvements to increase effectiveness. We Offer: Competitive salary and benefits Global career development opportunities Supportive, professional working environment Ongoing training and professional development
Position: Public Relations Officer Annual Salary: £40,000 Location: Orpington, Greater London, UK Company Overview: GLOBAL PROSPECT SAGEQUAY INTERNATIONAL GROUP LIMITED is a dynamic enterprise engaged in building project development, property management, and business support services. As an officially registered Skilled Worker Sponsor in the UK, we are committed to attracting global talent and fostering professional growth in an international environment. We are now seeking a Public Relations Officer to join our diverse team and contribute to our expanding business. Key Responsibilities: 1.Brand Image Management Develop and implement comprehensive public relations strategies to enhance the company's brand awareness and reputation across various media platforms and public channels. 2.Media & Public Affairs Coordination Build and maintain strong relationships with media outlets, industry associations, government bodies, and business partners. Handle media inquiries and assist in managing public affairs or crisis situations as needed. 3.Content Creation & Communication Draft press releases, media statements, corporate announcements, and promotional materials. Organize online and offline events to strengthen the company's presence within and beyond the industry. 4.Monitoring & Crisis Management Continuously monitor public sentiment and media coverage. Analyze potential risks and propose timely response plans to assist management in effectively handling emergent public relations issues. 5.Cross-Cultural Communication & Support Facilitate communication across multicultural and multilingual environments, supporting the company’s overseas business operations and ensuring smooth coordination with international stakeholders. We Offer: Competitive salary and benefits International career development opportunities Comprehensive training and advancement pathways Friendly and collaborative working environment
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.
We are seeking dynamic, reliable, and charismatic individuals to join our team of Freelance Event Staff, including Hosts, Waitstaff, Brand Ambassadors, and Actors. As a key part of live events, experiential marketing campaigns, corporate functions, and promotional activations, you will help create memorable experiences for guests and clients alike. Key Responsibilities: Hosts & Hostesses Welcome guests warmly, manage check-in and seating, assist with inquiries, and help ensure smooth event operations through coordination with event staff. Waitstaff Provide efficient, courteous food and drink service, keep service areas clean and organised, and work closely with kitchen and bar staff to ensure guest satisfaction. Brand Ambassadors Confidently represent brands, distribute promotional materials, deliver key messaging to target audiences, and gather feedback or data as needed. Actors & Performers Bring scripted roles to life for events or brand campaigns, attend rehearsals and fittings, and engage audiences with professional, in-character interactions Requirements: - Prior experience in one or more of the listed roles (hospitality, promotions, acting, etc.) - Excellent interpersonal and communication skills - Ability to work flexible hours, including evenings and weekends - Reliable, punctual, and adaptable to diverse event environments - Professional appearance and demeanour
Key Responsibilities - Identify and develop new business opportunities across key sectors (construction, manufacturing, services, IT) in the UK labour market; - Build and maintain strong relationships with UK employers, establishing long-term cooperation for labour recruitment and placement services; - Promote the company’s human resource outsourcing, labour dispatch, and recruitment services to corporate clients; - Conduct market research and competitor analysis to refine the company’s UK business strategy; - Lead negotiation and drafting of cooperation agreements with business partners and clients; - Represent the company in industry events, networking sessions, and client meetings; - Coordinate with the operations and recruitment teams to ensure smooth client onboarding and service delivery; - Monitor key performance metrics, prepare business reports, and contribute to revenue growth planning; - Assist in managing and training junior staff involved in business development or client support functions. Who we looking for: - At least 3 years of experience in business development, sales, or client relationship management, preferably in the recruitment, labour outsourcing, or HR services industry; - A bachelor’s degree or above in Business, Marketing, Human Resources, or a related field; - Proven ability to identify market opportunities, build partnerships, and negotiate commercial agreements; - Strong communication and interpersonal skills, with the ability to liaise effectively with both UK clients and Chinese-speaking partners; - Excellent organisational and project management skills, with a results-driven mindset; - Proficiency in Microsoft Office and basic data analysis tools; - Fluency in Mandarin and English is essential to serve the company’s bilingual client base.
About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Research market trends, competitors and target segments; develop annual and quarterly marketing plans. Generate and nurture leads through outreach, events, digital channels and partnerships; draft proposals, negotiate contracts and coordinate project handovers. Build relationships with developers, architects, design firms and high-net-worth clients. Manage social media, email campaigns and paid ads to showcase case studies and transformations. Plan and run workshops, open-house tours, networking mixers and trade-show appearances; draft press releases and thought-leadership articles. Recruit, train and mentor marketing staff; coordinate with teams; monitor traffic, conversions and engagement; report to senior leadership. Qualifications & Skills · Bachelor’s degree in Marketing, Business, Communications, Design, or a related field; recent graduates with relevant internships are welcome. · 1–2 years of experience in marketing, business development, or related roles; background in interior design or lifestyle consultancy is a plus. · Strong written and spoken English. · Familiar with social media platforms (LinkedIn, Instagram, Facebook) and basic analytics tools like Google Analytics. · Proficient in Microsoft Office; able to create clear and compelling presentations. · Creative, organized, and proactive, with the ability to manage multiple tasks and collaborate with diverse teams. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment place. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.
AJ Multi Services Limited is seeking a highly organized and efficient Sales Administrator to join our dynamic team. The successful candidate will support the sales department by providing administrative assistance, ensuring smooth communication between departments, and assisting in the coordination of sales activities to enhance business growth. This is an excellent opportunity for someone with a strong administrative background and a passion for sales support. Key Responsibilities: 1. Sales Support: Assist the sales team in preparing quotations, order forms, and proposals for clients. 2. Customer Service: Act as a liaison between the sales team and clients, ensuring prompt resolution of any queries or issues. 3. Order Processing: Manage order entries, track inventory levels, and process orders in a timely manner. 4. Data Management: Maintain accurate records of sales activities, customer information, and inventory in the company database. 5. Reporting: Generate regular sales reports for the management team, tracking sales performance, order status, and inventory levels. 6. Communication: Handle both internal and external communications, ensuring smooth communication with clients, vendors, and other departments. 7. Customer Invoicing: Prepare and process invoices, ensuring they are accurate and sent on time. 8. Administrative Duties: Provide general administrative support to the sales team, including scheduling meetings, managing sales calendars, and organizing sales events. ** Key Skills and Qualifications:** 1. Proven experience as a Sales Administrator or in a similar administrative role. 2. Strong organizational and multitasking abilities with attention to detail. 3. Excellent written and verbal communication skills. 4. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 5. Experience using CRM software and sales-related tools is a plus. 6. Ability to handle confidential information and manage customer data with discretion. 7. Strong problem-solving skills and ability to work under pressure. 8. A proactive, positive attitude and ability to work in a fast-paced environment. Education & Experience: A minimum of a RQF level 5 (or equivalent). A degree or certification in business administration or a related field is preferred. Prior experience in sales administration or a related role is desirable.
Job Title: Office Manager Company: Show Plus Technical Services UK Limited Location: 25 Cabot Square, London, England, E14 4QZ Job Type: Full-time, Permanent Salary: £40,000 – £42,000 per annum (gross) Work Location: In-person About Us: Show Plus Technical Services UK Limited is a dynamic company specialising in organising exhibitions and fairs across the UK. We provide innovative solutions and professional services for successful event delivery. As we continue to grow, we are looking for a proactive and experienced Office Manager to support our team and help maintain efficient business operations. Job Description: We are seeking a highly organised and detail-oriented Office Manager to oversee the daily administrative operations of our office. The successful candidate will ensure the smooth running of the office, support company leadership, and contribute to the overall effectiveness of our event planning and delivery. Key Responsibilities: Manage the day-to-day operations of the office, ensuring a well-organised and efficient working environment Coordinate office activities and operations to secure efficiency and compliance with company policies Oversee administrative staff and manage office supplies, equipment, and services Provide administrative support to senior management, including scheduling, correspondence, and document preparation Liaise with suppliers, clients, and contractors to ensure smooth communication and coordination Maintain office health and safety procedures and ensure compliance with relevant legislation Contribute to planning and coordinating company events, exhibitions, and trade fairs as required Requirements: Proven experience as an Office Manager, Administrative Manager, or relevant role Excellent organisational and leadership skills Strong written and verbal communication skills Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Ability to multitask and prioritise workloads Experience in event/exhibition industries is desirable but not essential Why Join Us? Be part of a fast-growing company in the exciting world of exhibitions and fairs Work in a collaborative and energetic environment Opportunities for growth and professional development
Engage with customers to understand their fragrance preferences and advise them on suitable products, explaining the capabilities and limitations of our offerings Provide detailed quotations including prices, credit terms, payment plans, and delivery timelines Coordinate the delivery and, if needed, installation or setup of goods Follow up with customers to ensure satisfaction and to encourage repeat purchases Address and resolve customer complaints promptly and professionally Keep up-to-date with developments in Arabian perfumes and industry trends Suggest product or service improvements based on customer feedback and market knowledge Maintain accurate records of sales, customer accounts, and interactions Attend promotional events, in-store demos, and support online and retail campaigns as required
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
Job Title: Executive Assistant Location: 25 Cabot Square, London, England, E14 4QZ Job Type: Full-Time Permannet Salary: Upto £33,000 annually About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing IT company based in Canary Wharf, London. We are looking for a highly organized and proactive Executive Assistant to support our senior leadership and help drive efficiency and effectiveness across the organization. Job Summary: As an Executive Assistant, you will be the right-hand support to our executive team, ensuring seamless coordination of schedules, communications, and projects. This is a key role that requires discretion, initiative, and the ability to multitask in a fast-paced environment. Key Responsibilities: Manage complex calendars, schedule meetings, and coordinate travel arrangements. Act as the primary point of contact between executives and internal/external stakeholders. Prepare reports, presentations, correspondence, and other documents. Handle confidential information with the utmost discretion. Assist in the planning and execution of meetings, events, and projects. Conduct research and compile data to support decision-making. Perform general administrative duties such as filing, expense reporting, and procurement. Requirements: Proven experience as an Executive Assistant, Personal Assistant, or similar role. Strong organizational and time-management skills. Excellent verbal and written communication skills. High level of discretion and professionalism. Ability to adapt quickly and work independently. Preferred Qualifications: Experience working in corporate sector.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
About the job Isometrix works on a wide and varied range of projects including; Lifestyle, Hospitality, Food & Beverage, Retail, Residential, Exterior, one-off Events, Gallery, and Exhibitions. Every project we work on is unique, from minimalistic architectural spaces to eclectic decorative interiors. Our Clients are international, and we work with many of the leading, innovative Architects and Designers from around the world from Europe, the United States and Asia. We are looking for talented, creative Lighting Technician to join our busy London studio. We offer the opportunity for you grow your skills and experience, express your ideas, and develop your career. The role would be suitable for a hands-on person with electrical experience. Electrical qualifications / certification is not a must but is a bonus. The lighting technician will coordinate with internal teams and implement the fulfilment of lighting projects, following the given project plan. Main activities will include: - assembly of custom lighting fixtures as directed by the product design team and production manger - supporting the lighting controls team in wiring and building control panels - focusing light fittings on site and installing accessories such a louvers, lenses filters and gels under lighting designer direction - installation of bespoke and one-off pieces on various sites around the world - assisting in problem solving which will require working knowledge of drivers, lamps, dimming protocols and low voltage circuits - assist designers with building mock-ups from various materials using the inhouse workshop and excellent testing facilities - working with medium and light tools in our workshop to customise fixtures and lighting accessories - planning the site focusing requirements and ensuring we deliver excellence on every project The position will require international travel to client sites Competitive remuneration package commensurate with experience. All Applicants must have the full right to work in the UK and be able/willing to commute to Central London.
Sales Manager - Kutivz Kollection Location: Kutivz Kollection London About Us: Kutivz Kollection is a distinguished Black-owned beauty and fashion brand specializing in African-inspired luxury fashion and paraben-free, cruelty-free, vegan cosmetics for dark skin tones. We're seeking a dynamic Sales Manager to drive our growth and expand our market presence. Contract Requirements: Conduct 30 sales-inclined meetings per month Participate in 2 event days per month Recruit 5 new affiliates monthly Generate 5 collaboration or distribution leads monthly Key Responsibilities: Develop and implement sales strategies to achieve monthly targets Lead and mentor the sales team to maximize performance Create and manage sales forecasts and KPIs Build and maintain relationships with key clients and partners Coordinate with marketing team for aligned promotional activities Represent the brand at fashion shows, expos, and industry events Manage the affiliate program and expand partnerships Monitor market trends in Afro-luxury fashion and beauty sectors Required Qualifications: Bachelor's degree in Business, Marketing, or related field 3+ years of sales management experience in fashion or beauty industry Proven track record of achieving sales targets Experience with e-commerce platforms, preferably Shopify Understanding of African fashion and beauty market Essential Qualities: Strong cultural awareness and appreciation for African heritage Excellent leadership and team management skills Outstanding communication and negotiation abilities Results-driven with analytical mindset Creative problem-solving skills Ability to work flexible hours including evenings and weekends Passion for inclusive beauty and fashion Technical Skills: Proficiency in CRM systems Experience with social commerce platforms Strong understanding of digital sales channels Data analysis and reporting capabilities What We Offer: Competitive base salary with performance-based bonuses Professional development opportunities Employee discount on our products Flexible working arrangements Opportunity to grow with an emerging luxury brand Access to industry events and fashion shows The ideal candidate will be passionate about African fashion and beauty, understand our mission of empowerment through inclusive beauty services, and have the drive to take our brand to the next level. To Apply: Please submit your CV, cover letter, and sales performance history demonstrating your ability to achieve targets.
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025